23 The Public Sector jobs in Leicestershire

**Introduction**
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
An Experience Consultant specializing in Research is responsible for conducting a range of methodologies to gather customer insights for creating engaging and interactive digital experiences, including web, mobile, and other digital platforms. These techniques may encompass ethnographic research, generative research, quantitative research, workshops, secondary research, surveys, focus groups, social listening, prototyping, usability, and accessibility testing. The role requires interpreting and analysing research data, extracting valuable insights, and applying analytical skills and technical or statistical backgrounds to uncover user needs and behaviours. Ultimately, the Experience Consultant in Research plays a crucial role in shaping brand experiences and communications that resonate with target audiences.
* Conduct user research using both qualitative and quantitative methods including interviews, surveys, usability testing, and analytics analysis.
* Employ user-centered design methodologies to inform design decisions, focusing on empathy, iterative design, and evidence-based practices.
* Develop and implement strategies to identify and document user needs, pain points, and expectations.
* Design and maintain user personas, user journey maps, and experience trackers to visualize and communicate user insights effectively.
* Collaborate with cross-functional teams, including designers, developers, product managers, and stakeholders, to ensure user needs are considered at all stages of the development process.
* Conduct heuristic evaluations and cognitive walkthroughs to improve interface design and user flow.
* Stay abreast of emerging trends and best practices in user research and user-centered design.
This role requires a candidate who is passionate about understanding human behaviour and how to leverage those insights to create meaningful, effective, and accessible digital solutions for the public sector.
If you're a detail-oriented, empathetic, and analytically
**Required technical and professional expertise**
* Experience in user research, preferably within the public sector.
* Experience with research a range of research techniques e.g. interviews surveys usability tests etc.
* Strong analytical and storytelling skills.
* Familiarity with UX design and agile development processes.
* Ability to work independently and autonomously.
* Proven experience with user-centered design methodologies and their application in a professional setting.
* Strong analytical skills to interpret research findings and translate them into actionable insights.
* Excellent communication and presentation skills to effectively share findings with diverse audiences.
* Proficiency with research tools and techniques such as A/B testing, card sorting, and contextual inquiry.
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Certified Professional in User Experience by the International Association of UX Professionals (UXPA).
* Certification in User Research by a reputable organisation.
* Google Analytics Individual Qualification (GAIQ) certification.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
As a Data Scientist in Artificial Intelligence, you'll bring your enthusiasm and burgeoning skills to our team, contributing to the development of innovative AI solutions. You'll work alongside experienced professionals, learning and growing as you help tackle cognitive computing challenges.
Responsibilities:
* Support the design, development, and deployment of AI solutions using cutting-edge technologies, with a strong focus on foundation models and large language models
* Collaborate with cross-functional teams to understand business needs and define cognitive computing strategies
* Contribute to exploratory data analysis, feature engineering, and model selection for both structured and unstructured data
* Gain experience with tools like Github Copilot and Amazon Code Whisperer
* Participate in the full AI project lifecycle, from research and prototyping to deployment and ongoing maintenance
Join our team and contribute to the development of groundbreaking AI solutions that drive business success. If you're passionate about pushing the boundaries of artificial intelligence and have a knack for solving complex problems, we'd love to hear from you.
**Required technical and professional expertise**
* Strong Python experience
* Experience of working with Generative AI AI frameworks such as TensorFlow or PyTorch
* Knowldege of cloud services - ideally AWS and/or Azure
* Strong communication skills and ability to work as part of a multidisciplanry team
* Ideally have experience working in public sectorFoundational knowledge of data science principles and AI techniques
* Basic understanding of foundation models and large language models
* Strong communication and collaboration skills
* Ability to work independently and learn from senior team members
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Basic experience with generative AI models
* Familiarity with cloud platforms (AWS, Azure, GCP)
* Understanding of modern UI frameworks (Backbone.js, AngularJS, React.js, Ember.js, Bootstrap, JQuery)
* Knowledge of relational and NoSQL databases (SQL, Postgres, DB2, MongoDB)
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
As a Senior Product Manager in Digital Product Engineering, you'll leverage your extensive product management and leadership skills to drive innovation and excellence within our organization.
Join our team and contribute to the development of innovative digital products that drive business success. If you're passionate about understanding and solving complex product challenges and have a knack for creating digital products that maximize ROI, we'd love to hear from you.
Responsibilities:
* Lead the design, development, and implementation of complex product strategies and roadmaps
* Mentor and guide junior team members, fostering a culture of continuous learning and improvement
* Collaborate with stakeholders to define product vision, goals, and success metrics, ensuring alignment with business objectives
* Stay current with emerging product management trends, tools, and best practices
* Contribute to the development of product strategies and roadmaps
**Required technical and professional expertise**
* Extensive experience in product management, including defining and articulating product vision, strategy, goals, and roadmap
* Masterful proficiency in collaboration with a diverse range of stakeholders, including executives, project teams, functional managers, and specialists from various areas
* Proven track record of building consensus, managing expectations, and facilitating effective decision-making and prioritization
* Expertise in defining Minimal Viable Products (MVPs) and managing product backlogs
* Experience in leading and working within multidisciplinary teams, considering both business and technical considerations/constraints
* Proven leadership, communication, and problem-solving skills
* Strong foundation in Agile and DevOps practices
* Understanding of microservices architecture and design patterns
* Proficiency in data modeling and data management
* Experience with containerization and orchestration tools (Docker, Kubernetes)
* Knowledge of cloud platforms (AWS, Azure, GCP)
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Familiarity with Agile and DevOps practices
* Understanding of microservices architecture and design patterns
* Proficiency in data modeling and data management
* Experience with containerization and orchestration tools (Docker, Kubernetes)
* Knowledge of cloud platforms (AWS, Azure, GCP)
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
As a Senior Product Manager in Digital Product Engineering, you'll leverage your extensive product management and leadership skills to drive innovation and excellence within our organization.
Join our team and contribute to the development of innovative digital products that drive business success. If you're passionate about understanding and solving complex product challenges and have a knack for creating digital products that maximize ROI, we'd love to hear from you.
Responsibilities:
* Lead the design, development, and implementation of complex product strategies and roadmaps
* Mentor and guide junior team members, fostering a culture of continuous learning and improvement
* Collaborate with stakeholders to define product vision, goals, and success metrics, ensuring alignment with business objectives
* Stay current with emerging product management trends, tools, and best practices
* Contribute to the development of product strategies and roadmaps
**Required technical and professional expertise**
* Extensive experience in product management, including defining and articulating product vision, strategy, goals, and roadmap
* Masterful proficiency in collaboration with a diverse range of stakeholders, including executives, project teams, functional managers, and specialists from various areas
* Proven track record of building consensus, managing expectations, and facilitating effective decision-making and prioritization
* Expertise in defining Minimal Viable Products (MVPs) and managing product backlogs
* Experience in leading and working within multidisciplinary teams, considering both business and technical considerations/constraints
* Proven leadership, communication, and problem-solving skills
* Strong foundation in Agile and DevOps practices
* Understanding of microservices architecture and design patterns
* Proficiency in data modeling and data management
* Experience with containerization and orchestration tools (Docker, Kubernetes)
* Knowledge of cloud platforms (AWS, Azure, GCP)
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Familiarity with Agile and DevOps practices
* Understanding of microservices architecture and design patterns
* Proficiency in data modeling and data management
* Experience with containerization and orchestration tools (Docker, Kubernetes)
* Knowledge of cloud platforms (AWS, Azure, GCP)
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
As a Senior Product Manager in Digital Product Engineering, you'll leverage your extensive product management and leadership skills to drive innovation and excellence within our organization.
Join our team and contribute to the development of innovative digital products that drive business success. If you're passionate about understanding and solving complex product challenges and have a knack for creating digital products that maximize ROI, we'd love to hear from you.
Responsibilities:
* Lead the design, development, and implementation of complex product strategies and roadmaps
* Mentor and guide junior team members, fostering a culture of continuous learning and improvement
* Collaborate with stakeholders to define product vision, goals, and success metrics, ensuring alignment with business objectives
* Stay current with emerging product management trends, tools, and best practices
* Contribute to the development of product strategies and roadmaps
**Required technical and professional expertise**
Extensive experience in product management, including defining and articulating product vision, strategy, goals, and roadmap
Masterful proficiency in collaboration with a diverse range of stakeholders, including executives, project teams, functional managers, and specialists from various areas
* Proven track record of building consensus, managing expectations, and facilitating effective decision-making and prioritization
* Expertise in defining Minimal Viable Products (MVPs) and managing product backlogs
* Experience in leading and working within multidisciplinary teams, considering both business and technical considerations/constraints
* Proven leadership, communication, and problem-solving skills
* Strong foundation in Agile and DevOps practices
* Understanding of microservices architecture and design patterns
* Proficiency in data modeling and data management
* Experience with containerization and orchestration tools (Docker, Kubernetes)
* Knowledge of cloud platforms (AWS, Azure, GCP)
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Familiarity with Agile and DevOps practices
* Understanding of microservices architecture and design patterns
* Proficiency in data modeling and data management
* Experience with containerization and orchestration tools (Docker, Kubernetes)
* Knowledge of cloud platforms (AWS, Azure, GCP)
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
Embark on an exciting career path as a Senior Data Scientist and lead the way in leveraging deep data and analytics expertise to address business challenges. In this role, you'll be responsible for driving data-driven decision-making, optimizing business processes, and fostering a culture of innovation.
Join our AI Analytics & Data Science team and make a significant impact on data-driven decision-making and business optimization. Apply today and embark on an exciting journey in Advanced Analytics!
Responsibilities
* Lead the development of predictive models and data-driven solutions for business optimization.
* Collaborate with cross-functional teams to integrate data-driven insights into business strategies.
* Utilize optimization tools (IBM CPLEX, Gurobi) and statistical analysis packages (SPSS, SAS, R, Python) to derive actionable insights.
* Stay up-to-date with emerging data science trends and technologies.
**Required technical and professional expertise**
* Experience of working with Generative AI models
* Knowldege of cloud services - ideally AWS and/or Azure
* Strong communication skills and ability to work as part of a multidisciplanry team
* Ideally have experience working in public sector
* Extensive experience with PowerBI, Python and SQL, Databricks
* Experience working iwith Data in a product-based team.
* Strong analytical and problem-solving skills.
* Ability to lead cross-functional teams and manage stakeholder expectations.
* Proven track record in driving data-driven decision-making and business optimization.
* Web-based Analytics Tools - Adobe Analytics
* Exposure to Data Lake functionality and architecture (strong relational database skills would be a Good alternative)
* Crunching a large volume of data (>5 Million rows) would be the minimum baseline for the skills we are looking for
* SQL
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Experience with machine learning frameworks (TensorFlow, PyTorch, scikit-learn).
* Familiarity with cloud platforms (AWS, Azure, Google Cloud).
* Knowledge of big data technologies (Hadoop, Spark).
* Background in supply chain management, pricing, risk assessment, or fraud detection.
* Publication record in peer-reviewed journals or reputable industry publications.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
We're seeking an experienced Infrastructure Specialist - System Administrator to join our AI Lab team. As a key member of our infrastructure team, you'll be responsible for designing, building, and maintaining our cloud-based platform to support the development and hosting of AI services. Your expertise will be crucial in ensuring the seamless operation of our applications, DevOps, middleware, security, and infrastructure components.
If you're a motivated and experienced System Administrator looking for a new challenge, we'd love to hear from you!
Key Responsibilities:
* Provide 24/7 technical support for cloud-based solutions, ensuring high availability and performance across various applications and infrastructure components.
* Design, build, and maintain infrastructure and configuration as code using tools like Ansible and Terraform.
* Administer Dev, Test, and Production environments hosted on Windows, Linux, and Unix servers.
* Ensure the security and integrity of our systems against cybersecurity threats.
* Troubleshoot and resolve technical issues involving APIs, application services, IaaS, PaaS, SaaS, microservices, containers, Kubernetes nodes, ICP management, middleware components, network, security, and infrastructure problems.
* Install and configure databases such as MYSQL, MSSQL, PostgreSQL, and others.
* Implement load balancing and CDN solutions using multiple cloud vendors (e.g., Azure Load Balancer and Application Gateway).
* Support the installation and maintenance of a logging cluster using Logstash, ElasticSearch, and Kibana.
* Perform initial analysis on incidents and escalate issues to the appropriate support level when necessary.
* Manage Application ID and provide cloud elasticity by auto-scaling resources based on business requirements.
* Ensure Disaster Recovery (DR) and manual redundancy failover capabilities.
* Provide regular service management reports to keep clients informed.
* Follow ITIL processes and Integrated Service Level
**Required technical and professional expertise**
* Strong Kubernetes experience and Python
* Strong experience in system administration, infrastructure management, and cloud computing.
* Proficiency in infrastructure as code tools like Ansible and Terraform.
* Experience with DevOps practices and tools.
* Strong knowledge of load balancing, CDN options, and cloud vendors (e.g., Azure).
* Experience with database administration (MYSQL, MSSQL, PostgreSQL, etc.).
* Strong troubleshooting and problem-solving skills.
* Experience with ITIL processes and service management.
* Excellent communication and reporting skills.
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Experience with AI/ML workloads and infrastructure.
* Knowledge of cybersecurity best practices and threat mitigation.
* Familiarity with multiple cloud vendors (e.g., AWS, GCP, Azure).
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
We are seeking an experienced Senior Business Analyst to join our team. This individual will lead the analysis and documentation of business requirements, as well as facilitate collaboration between stakeholders and development teams.
Responsibilities:
* Gather, document, and analyze business requirements from various stakeholders.
* Define project scope, objectives, and success criteria in collaboration with stakeholders.
* Support cross-functional teams in translating business needs into functional and technical specifications.
* Contribute to the creation of business cases, process flows, and user stories.
* Facilitate workshops, meetings, and training sessions to foster collaboration and knowledge sharing.
**Required technical and professional expertise**
* Proven experience in business analysis and requirements gathering with proficiency in business analysis methodologies (e.g. BABOK JAD RUP) and best practices.
* Experience in using business analysis tools (e.g. Use Cases Process Models Data Flow Diagrams).
* Strong elicitation documentation and analysis skills for gathering documenting and prioritizing business requirements.
* Experience in conducting user research including interviews surveys and usability testing.
* Excellent communication and interpersonal skills to engage with diverse stakeholders including executives project teams and end-users.
* Ability to build consensus, manage expectations and facilitate decision-making processes.
* Experience in process mapping workflow analysis and process re-engineering.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. You must be able to hold or gain a UK government security clearance.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
As a Complex Programs Project Manager, you'll spearhead the strategic direction and oversight of our complex program initiatives, driving innovation and expertise within our organization.
Join our team and contribute to the development of innovative program management solutions that drive business success. If you're passionate about understanding and solving complex program challenges and have a knack for leading program initiatives that maximize ROI, we'd love to hear from you.
Responsibilities:
* Shape and spearhead the complex program strategy, ensuring alignment with business objectives and industry trends
* Lead the design, development, and implementation of complex programs and solutions
* Mentor and guide senior team members, fostering a culture of continuous learning and improvement
* Collaborate with stakeholders to define system architecture and ensure seamless integration of solutions
* Oversees the development of program management strategies, roadmaps, and best practices
**Required technical and professional expertise**
* Extensive experience in program management methodologies (Agile, Waterfall, PRINCE2) and best practices
* Masterful proficiency in using project management tools (Microsoft Project, Primavera, JIRA)
* Proven track record of delivering high-quality program management solutions in a professional setting
* Exceptional communication, leadership, and problem-solving skills
* Strong interpersonal and communication skills to engage with diverse stakeholders, including executives, project teams, and clients
* Ability to build consensus, manage expectations, and facilitate decision-making processes
* Strong risk identification, analysis, and mitigation skills
* Familiarity with risk management frameworks and tools
* Proficiency in resource allocation, capacity planning, and leveling
* Experience in managing resource conflicts and trade-offs across multiple projects
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Familiarity with containerization and orchestration tools (Docker, Kubernetes)
* Knowledge of cloud platforms (AWS, Azure, GCP)
* Experience with Agile and DevOps practices
* Understanding of microservices architecture and design patterns
* Proficiency in data modeling and data management
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.