5 The Public Sector jobs in Leicestershire

**Introduction**
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
An Experience Consultant specializing in Research is responsible for conducting a range of methodologies to gather customer insights for creating engaging and interactive digital experiences, including web, mobile, and other digital platforms. These techniques may encompass ethnographic research, generative research, quantitative research, workshops, secondary research, surveys, focus groups, social listening, prototyping, usability, and accessibility testing. The role requires interpreting and analysing research data, extracting valuable insights, and applying analytical skills and technical or statistical backgrounds to uncover user needs and behaviours. Ultimately, the Experience Consultant in Research plays a crucial role in shaping brand experiences and communications that resonate with target audiences.
* Conduct user research using both qualitative and quantitative methods including interviews, surveys, usability testing, and analytics analysis.
* Employ user-centered design methodologies to inform design decisions, focusing on empathy, iterative design, and evidence-based practices.
* Develop and implement strategies to identify and document user needs, pain points, and expectations.
* Design and maintain user personas, user journey maps, and experience trackers to visualize and communicate user insights effectively.
* Collaborate with cross-functional teams, including designers, developers, product managers, and stakeholders, to ensure user needs are considered at all stages of the development process.
* Conduct heuristic evaluations and cognitive walkthroughs to improve interface design and user flow.
* Stay abreast of emerging trends and best practices in user research and user-centered design.
This role requires a candidate who is passionate about understanding human behaviour and how to leverage those insights to create meaningful, effective, and accessible digital solutions for the public sector.
If you're a detail-oriented, empathetic, and analytically
**Required technical and professional expertise**
* Experience in user research, preferably within the public sector.
* Experience with research a range of research techniques e.g. interviews surveys usability tests etc.
* Strong analytical and storytelling skills.
* Familiarity with UX design and agile development processes.
* Ability to work independently and autonomously.
* Proven experience with user-centered design methodologies and their application in a professional setting.
* Strong analytical skills to interpret research findings and translate them into actionable insights.
* Excellent communication and presentation skills to effectively share findings with diverse audiences.
* Proficiency with research tools and techniques such as A/B testing, card sorting, and contextual inquiry.
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Certified Professional in User Experience by the International Association of UX Professionals (UXPA).
* Certification in User Research by a reputable organisation.
* Google Analytics Individual Qualification (GAIQ) certification.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
We are seeking a talented and experienced UX Designer to join our team for a significant public sector project at IBM. The ideal candidate will have a strong background in user-centered design and specifically, experience working within the Government Digital Service (GDS) framework. This role will involve designing intuitive, user-friendly digital solutions that enhance public service delivery and digitally transform public sector operations.
Responsibilities:
* Collaborate with cross-functional teams to define, design, and ship new features following the GDS design principles.
* Conduct user research and usability testing to inform design decisions.
* Create user flows, wireframes, prototypes, and visual designs for web and mobile applications.
* Develop and maintain design systems and style guides.
* Contribute to the development of design standards and best practices.
* Advocate for users and ensure their needs are met in all design decisions.
* Work closely with product managers, developers, and stakeholders throughout the entire design process.
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. You must be able to hold or gain a UK government security clearance.
**Required technical and professional expertise**
* Bachelor's degree in Design, Human-Computer Interaction, or related field.
* Professional experience in UX design.
* Proven experience with Government Digital Service (GDS) design principles and standards.
* Solid understanding of user-centered design (UCD) methodologies and processes.
* Strong portfolio showcasing a diverse range of UX design projects, particularly those within the public sector.
* Proficiency in design tools such as Sketch, Figma, Adobe XD, or similar.
* Excellent communication and collaboration skills, with the ability to articulate design decisions effectively.
* Understanding of accessibility and inclusive design.
**Preferred technical and professional experience**
Desirable Skills & Certifications:
* Certification in UCD, such as the International Professional Certification in User Experience (Ipcux), is a plus.
* Experience with Agile/Scrum methodologies.
* Familiarity with IBM design tools and methodologies.
* Knowledge of interaction design, information architecture, and content strategy.
* Experience in conducting user interviews, usability testing, and heuristic evaluations.
* Proficiency in HTML/CSS for creating interactive prototypes.
* Experience with design tokens and component libraries.
* Understanding of data privacy regulations, especially those applicable to government projects.
* Experience with designing for voice interfaces or emerging technologies.
If you are passionate about using design to improve public services and have a solid background in UX design with GDS experience, we would love to hear from you. Apply with your resume, a cover letter detailing your relevant experience, and a link to your portfolio.
IBM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Please note that candidates must be authorized to work in the country where the position is open.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
We're seeking a Senior DevOps Engineer to significantly contribute to our DevOps efforts. In this role, you'll lead smaller projects, guide junior engineers, and shape our technical direction in DevOps practices. You will also actively participate in the entire DevOps lifecycle, focusing on automating and streamlining software delivery pipelines using modern DevOps tools and methodologies.
Responsibilities
* Working with infrastructure as code (IaC) tools (e.g., Terraform, CloudFormation).
* Setting up and maintaining monitoring and alerting tools (e.g., Prometheus, Grafana, Nagios).
* Managing log management and aggregation tools (e.g., ELK Stack, Splunk).
* Understand and implement security best practices in accordance with DevOps principles.
* Implement Continuous Integration and Continuous Deployment (CI/CD) processes.
**Required technical and professional expertise**
* Proven experience in DevOps practices and CI/CD pipeline development.
* Strong scripting, programming and technical skills (e.g., Bash, Python, PowerShell).
* React JS, Javascript, Python, NodeJS, BDD/TDD, CI/CD Pipeline, Docker, Podman, Buildah, Ansible , Terraform
* Exposure to containerization technologies (e.g., Docker, Kubernetes).
* Understanding of cloud platforms (e.g., AWS, Azure, Google Cloud).
* Excellent knowledge of version control systems (e.g., Git).
* Experience with detecting and resolving security vulnerabilities
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD, CircleCI).
* Familiarity with configuration management tools (e.g., Ansible, Puppet, Chef).
* Knowledge of infrastructure as code (IaC) tools (e.g., Terraform, CloudFormation).
* Experience with monitoring and logging tools (e.g., Prometheus, ELK Stack, Datadog).
* Passion for continuous learning and professional development.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Our client, a dynamic technology company, is looking for an experienced Public Relations Manager to lead their communications efforts in **Derby, Derbyshire, UK**. This role requires a strategic thinker with a passion for the tech industry and a proven ability to manage media relations.

As a Public Relations Manager, you will be responsible for developing and implementing comprehensive PR strategies to enhance the company's brand reputation and visibility. Your duties will include crafting compelling press releases, managing media inquiries, securing positive media coverage across various channels, and building strong relationships with journalists, influencers, and industry analysts. You will also oversee the company's social media presence and contribute to crisis communication planning. A deep understanding of the technology landscape and effective storytelling techniques are crucial.

Key responsibilities:

• Develop and execute strategic PR plans to achieve company communication goals.
• Write and distribute press releases, media advisories, and other PR materials.
• Build and maintain strong relationships with key media contacts and influencers in the tech industry.
• Secure positive media coverage in relevant publications and online platforms.
• Monitor media coverage and industry trends, providing regular reports.
• Manage social media channels and engage with online communities.
• Develop and execute crisis communication plans as needed.
• Organize press conferences, media events, and product launches.

The ideal candidate will have a Bachelor's degree in Public Relations, Communications, Marketing, or a related field. A minimum of 4 years of experience in PR or corporate communications, preferably within the technology sector, is required. Proven experience in media relations, writing, and storytelling is essential. Excellent verbal and written communication skills, strong organizational abilities, and the capacity to manage multiple projects simultaneously are necessary. Familiarity with PR software and social media management tools is a plus. This is an exciting opportunity to shape the narrative of a growing tech company.