122 Ux Manager jobs in the United Kingdom
UX Manager
Posted 573 days ago
Job Viewed
Job Description
UX Manager
Location: UK (This role can be worked remotely or hybrid/office-based at Twinkl HQ, Sheffield)
Salary: £55,000 per year
Contract: Permanent
Hours: 37.5 hours per week (flexible working, core business hours 10am-2pm)
Hiring Managers: Leon Smith (CCO) and Rudy Bustamante (Head of Growth Optimisation)
Reports to: Head of Growth Optimisation
Recruiter: Charlotte Harris
Job Overview
We are seeking an experienced Senior UX Manager to build and lead our talented team of UX designers and researchers. In this role, you will be responsible for driving the user experience strategy, overseeing the design process, and ensuring the delivery of high-quality, user-centred solutions. You will collaborate closely with cross-functional teams to align our product design with business goals and user needs.
Main Responsibilities:
You will work closely with senior leaders and stakeholders across the business to ensure an aligned approach to user experience and our wider strategic goals.
- UX Strategy:
- Develop and execute a comprehensive UX strategy that aligns with the company's goals and vision.
Drive continuous improvement to Twinkl users’ experience of the site, demonstrating a rigorous long-term plan on how you will achieve this. - Take ownership of the UX team’s KPIs, to drive achievement of and accountability to strategic goals.
- Design Process:
- Oversee the end-to-end design process, from concept to delivery, ensuring that design solutions are user-centred, intuitive, and meet business objectives.
- Cross-functional Collaboration:
- Collaborate closely with product managers, engineers, and other stakeholders to prioritize and implement design improvements. Advocate for user experience excellence within the organization.
- Team Leadership:
- Grow, lead and mentor a team of UX designers and researchers, fostering a collaborative and innovative work environment. Provide guidance and coaching to enhance team performance.
Improve Twinkl’s design processes, setting out the methods by which each UX designer will achieve their greatest possible impact on the wider business. - Develop and maintain documentation (such as an asset library) to enable the above, as well as business-wide design guidelines.
- Business Leadership
- Run UX training sessions for Product Owners, developers and other stakeholders.
- Support the usage and development of Twinkl’s CMS.
- Become the central advocate for adherence to UX principles within Twinkl.
- Manage high-value collaborative projects, such as the ongoing implementation of a new bespoke CMS.
- User Research and Testing:
- Plan team-wide user research activities to gain deep insights, translating these into new page designs or CRO tests in a way that maximises their impact.
- Lead on or personally conduct user testing sessions, to validate design concepts and identify areas for improvement.
- UX Documentation:
- Create and maintain UX documentation, including wireframes, prototypes, user flows, and design guidelines. Ensure that design assets are organized and easily accessible to the team.
- Performance Measurement:
- Establish KPIs and metrics to assess the impact of UX initiatives. Continuously monitor and analyze user feedback and data to drive iterative improvements.
Requirements
Qualifications:
- Bachelor's degree in UX design, HCI, or a related field (Master's preferred).
- Proven experience (5+ years) in UX design and management, with a strong portfolio showcasing successful projects.
- Proficiency in UX design tools such as Sketch, Figma, or Adobe XD.
- Experience with user research methodologies, usability testing, and data-driven decision-making.
- Strong leadership and team management skills.
- Excellent communication and presentation abilities.
- Ability to work in a fast-paced, collaborative environment.
- Knowledge of industry best practices and emerging trends in UX design.
Benefits
In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.
Here’s a few of the things that make Twinkl a great place to be:
- A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process.
- Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents.
- From day 1 - Westfield Health, 29 annual leave days per year plus up to four additional days that may be awarded each year by the company, flexible working policy with opportunities to work from home, Twinkl subscription.
- After probation - company sick pay and cycle to work scheme.
- Long term service reward after 2+ years of service - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay.
- Company sick pay and cycle to work scheme.
- Long term service reward after 2+ years of service - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay.
UX Manager (FTC)
Posted 8 days ago
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Job Description
UX Manager - FTC - £65-75K
Join a leading Financial Institution as a UX Manager on a 12-month FTC. You’ll head up a talented UX research team, driving high-quality, accessible, and user-centred insights that shape digital products used by hundreds of thousands.
Key Responsibilities:
- Lead and mentor a team of UX researchers
- Align research efforts with product, design, and business goals across squads
- Champion evidence-based design
- Support innovation in research methods and facilitate regular critiques
- Collaborate with brand and cross-functional teams to ensure consistent user experience
What You’ll Bring:
- Proven leadership in UX research
- Deep experience in qualitative and quantitative methods
- Strong collaboration skills across disciplines
- Expertise in accessibility-focused research
This is a hybrid opening 3 days p/ week in Manchester and can offer £5-75K. Please apply here if this role is of interest.
UX Manager - FTC - 5-75K
UX Research Manager
Posted 10 days ago
Job Viewed
Job Description
UX Research Manager - 12 month FTC
Location: Manchester
Salary: £65,000 - £5,000
Working pattern: Hybrid 2 days WFH
About the Role
We're hiring on behalf of a leading UK-based digital investment platform that's reshaping how customers engage with their financial future. With nearly 5 billion in assets under administration and a growing customer base, our client is scaling their UX capability and we'.
Senior UX Program Manager, Play UX
Posted 3 days ago
Job Viewed
Job Description
+ Bachelor's degree or equivalent practical experience.
+ 6 years of experience in program or project management.
+ Experience with distributed systems and technical programs.
+ Experience working with UX design, UX Research, UX Writing and product and engineering teams.
+ Experience in program or operations management, including execution of programs.
+ Experience analyzing data to gain insights into program performance and identify improvement opportunities, including proposing and executing problem-solving approaches.
**Preferred qualifications:**
+ 4 years of program or operations management experience, demonstrating separate execution of programs.
+ Experience evaluating, testing, and prototyping programmatic solutions using GenAI tools.
+ Experience with User Research, or research tools and methodologies.
+ Understanding of the UX function at Google and its role in product development.
+ Knowledge of UX methodologies, craft, culture, and processes.
+ Excellent verbal and written communication skills with the ability to communicate across multiple types of audiences, clearly explaining data, UX design methodologies and program plans.
User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users' needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products' unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google's philosophy: "Focus on the user and all else will follow."
**Responsibilities:**
+ Build and maintain a participant pipeline for User Experience (UX) research and drive recruitment velocity by unblocking participant access tests experienced by User Experience Research Science (UXRs) and Research Coordinators.
+ Manage a prioritized participant acquisition pipeline that addresses key user needs, whilst delivering effective sourcing solutions that drive impactful database growth for key audience profiles in target countries and cities.
+ Navigate tooling transitions to ensure participant pipelines are accurately sourced and engaged.
+ Streamline and optimize current workflows for collecting profile needs and triaging sourcing requests from stakeholders.
+ Establish campaign reports to provide visibility and transparency on the performance of launched sourcing campaigns.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
User Research Lead
Posted 1 day ago
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Job Description
User Research Lead - Digital Products & Customer Experience (12-month FTC)
Location: Hybrid (Manchester, 3 days onsite)
Salary: 65,000 - 75,000 + Excellent Benefits Package
Are you passionate about delivering customer-first digital experiences through insight-driven research?
We're looking for a User Research Lead to head up research efforts across a range of online products and services, ensuring user needs are at the heart of every design decision.
This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams.
The Role:
- Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence.
- Drive user research strategies that uncover actionable insights and influence product, design, and business decisions.
- Ensure consistency in research approaches and findings across multiple digital products and services.
- Champion inclusive design by embedding accessibility research and working with users of diverse abilities.
- Work closely with stakeholders in product, design, engineering, and brand to integrate research into every stage of development.
- Encourage innovative methods and experimentation in research practices.
- Facilitate workshops, journey mapping, and research critiques to foster alignment and drive optimisation.
- Align research priorities with strategic goals to deliver maximum impact across customer journeys.
What You'll Bring:
- Strong background in user-centred research with experience in both qualitative and quantitative methods.
- Previous leadership or management experience in a research setting.
- Proficiency with tools such as UserTesting, Hotjar, or similar usability and survey platforms.
- Solid understanding of digital accessibility standards (e.g., WCAG) and inclusive research practices.
- Experience working with cross-functional teams in an Agile or product-led environment.
- Ability to translate complex data into clear, actionable insights for technical and non-technical stakeholders.
- Familiarity with design systems and their relationship to research and usability standards.
- Confident communicator and stakeholder manager, able to balance business needs with user priorities.
Why Apply?
- Join a user-driven culture focused on meaningful digital experiences
- Shape research direction across multiple high-impact digital products
- Enjoy a flexible hybrid working model and collaborative environment
- Access a competitive salary and well-rounded benefits
- Make a real impact in a senior, fixed-term leadership role
This is a fantastic opportunity to be part of a business that is experiencing significant growth and investing in its future success. If you have the skills and experience outlined above, then please apply with an updted CV.
Please note: This role requires all candidates to have no current or future requirement for sponsorship to work in the UK.
Role: User Research Lead - Digital Products & Customer Experience (12-month FTC)
Location: Hybrid (Manchester, 3 days onsite)
Salary: 65,000 - 75,000 + Excellent Benefits Package
User Research Lead
Posted 4 days ago
Job Viewed
Job Description
User Research Lead - Digital Products & Customer Experience (12-month FTC)
Location: Hybrid (Manchester, 3 days onsite)
Salary: 65,000 - 75,000 + Excellent Benefits Package
Are you passionate about delivering customer-first digital experiences through insight-driven research?
We're looking for a User Research Lead to head up research efforts across a range of online products and services, ensuring user needs are at the heart of every design decision.
This is a fantastic 12-month fixed-term opportunity to join a well-established, digitally focused organisation where customer experience and accessibility are front and centre. You'll help shape product strategy, mentor researchers, and embed user-centred thinking across teams.
The Role:
- Lead and mentor a small team of user researchers, encouraging collaboration, continuous learning, and research excellence.
- Drive user research strategies that uncover actionable insights and influence product, design, and business decisions.
- Ensure consistency in research approaches and findings across multiple digital products and services.
- Champion inclusive design by embedding accessibility research and working with users of diverse abilities.
- Work closely with stakeholders in product, design, engineering, and brand to integrate research into every stage of development.
- Encourage innovative methods and experimentation in research practices.
- Facilitate workshops, journey mapping, and research critiques to foster alignment and drive optimisation.
- Align research priorities with strategic goals to deliver maximum impact across customer journeys.
What You'll Bring:
- Strong background in user-centred research with experience in both qualitative and quantitative methods.
- Previous leadership or management experience in a research setting.
- Proficiency with tools such as UserTesting, Hotjar, or similar usability and survey platforms.
- Solid understanding of digital accessibility standards (e.g., WCAG) and inclusive research practices.
- Experience working with cross-functional teams in an Agile or product-led environment.
- Ability to translate complex data into clear, actionable insights for technical and non-technical stakeholders.
- Familiarity with design systems and their relationship to research and usability standards.
- Confident communicator and stakeholder manager, able to balance business needs with user priorities.
Why Apply?
- Join a user-driven culture focused on meaningful digital experiences
- Shape research direction across multiple high-impact digital products
- Enjoy a flexible hybrid working model and collaborative environment
- Access a competitive salary and well-rounded benefits
- Make a real impact in a senior, fixed-term leadership role
This is a fantastic opportunity to be part of a business that is experiencing significant growth and investing in its future success. If you have the skills and experience outlined above, then please apply with an updted CV.
Please note: This role requires all candidates to have no current or future requirement for sponsorship to work in the UK.
Role: User Research Lead - Digital Products & Customer Experience (12-month FTC)
Location: Hybrid (Manchester, 3 days onsite)
Salary: 65,000 - 75,000 + Excellent Benefits Package
User Research Lead
Posted 10 days ago
Job Viewed
Job Description
User Research Lead - Digital Products & Customer Experience (12-month FTC)
Location: Hybrid (Manchester, 3 days onsite)
Salary: £65,000 - £75,000 + Excellent Benefits Package
Are you passionate about delivering customer-first digital experiences through insight-driven research?
We're looking for a User Research Lead to head up research efforts across a range of online products and services, ensuring u.
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UX Research Manager (12month FTC)
Posted 1 day ago
Job Viewed
Job Description
UX Research Manager (FTC 12 months)
I am currently recruiting for a client that have been helping investors for nearly 30 years. They have seen market highs and lows and been resilient throughout. They are now the UK's number one flat-fee investment platform, with assets under administration approaching 75 billion and over 450,000 customers.
For a simple, flat monthly fee they provide a secure home for your pensions, ISAs and investments. They offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs.
They also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.
Key Responsibilities of a UX Research Manager:
Collaborate with Managers : Partner closely with the UX Operations Manager, and UX Design Manager to align research strategies with broader business objectives and delivery squads. Ensure that research insights are seamlessly integrated into the design process, shaping user-centered experiences.
Ensure High-Quality Research Standards : Lead the research team to maintain rigorous standards across all projects, employing robust methodologies and best practices to deliver high-quality, actionable insights that drive user-centered designs.
Consistency in Research Across Products : Establish and uphold a consistent approach to research across all products and service, ensuring a cohesive experience for users informed by comprehensive insights. Work in partnership with the Brand team to ensure research considers brand identity.
Mentor and Develop the Research Team : Provide leadership and mentorship, fostering an environment of continuous learning, professional growth, and research excellence within the team.
User-Centered Research Advocacy : Champion a user-centered research approach across the organisation. Ensure that user needs and feedback are at the forefront of strategic decision-making and product development processes.
Test and Research with Users with Disabilities : Prioritise research that includes users with disabilities, using a variety of methods such as usability testing, interviews, and observational studies to assess and address accessibility needs. Partner with accessibility specialists to identify and address pain points, ensuring that our products are usable and enjoyable for all users, regardless of their abilities.
Drive Innovation in Research Methods : Lead the exploration of innovative research methodologies, tools, and industry trends to keep the research team at the forefront of the field, enhancing research capabilities and insights.
Foster a Collaborative Team Environment: Cultivate a team culture that values open communication, collaboration, and knowledge sharing. Enable professional growth and continuous improvement in research practices.
Empower UX Researchers for Insightful Innovation: Support UX researchers in exploring and testing innovative methods to gain new insights. Encourage creativity and ensure that research aligns with broader business objectives and user needs.
Conduct and Lead Research Critiques : Organize and facilitate regular research critique sessions, providing constructive feedback and fostering an open environment where team members can discuss and refine their work to achieve optimal research outcomes.
Skills & Experience Required:
Leadership and Team Management : Proven experience in leading, mentoring, and managing a team of UX researchers, fostering a collaborative, evidence-based, and innovative work environment.
User-Centered Research : Deep understanding of user-centered research principles, with experience in a range of qualitative and quantitative research methods, including user interviews, surveys, usability testing, personas, and journey mapping to derive actionable insights that inform design.
Research Tools Proficiency : Expertise in industry-standard research tools for both qualitative and quantitative analysis, including usability testing software, survey tools, and data analysis platforms (e.g., UserTesting, UserZoom, Content Square, Hot Jar).
Design System and Accessibility Research Contribution : Experience contributing research insights to design systems, ensuring that the design system supports usability and accessibility standards across multiple platforms and products. Skilled in gathering user feedback on design components to ensure consistency and efficiency in design.
Digital Accessibility Expertise : Knowledge of digital accessibility standards and best practices (e.g., WCAG) with experience in conducting research with users of all abilities. Skilled in accessibility testing and usability assessments for users with disabilities to ensure inclusive product experiences.
Stakeholder Management and Expectation Setting : Strong ability to manage relationships and set clear expectations with stakeholders at all levels. Skilled in communicating research goals, timelines, and outcomes effectively to ensure alignment and transparency. Capable of balancing stakeholder needs with research objectives to prioritize projects that deliver the highest impact.
UX Research Manager (12month FTC)
Posted 4 days ago
Job Viewed
Job Description
UX Research Manager (FTC 12 months)
I am currently recruiting for a client that have been helping investors for nearly 30 years. They have seen market highs and lows and been resilient throughout. They are now the UK's number one flat-fee investment platform, with assets under administration approaching 75 billion and over 450,000 customers.
For a simple, flat monthly fee they provide a secure home for your pensions, ISAs and investments. They offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs.
They also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.
Key Responsibilities of a UX Research Manager:
Collaborate with Managers : Partner closely with the UX Operations Manager, and UX Design Manager to align research strategies with broader business objectives and delivery squads. Ensure that research insights are seamlessly integrated into the design process, shaping user-centered experiences.
Ensure High-Quality Research Standards : Lead the research team to maintain rigorous standards across all projects, employing robust methodologies and best practices to deliver high-quality, actionable insights that drive user-centered designs.
Consistency in Research Across Products : Establish and uphold a consistent approach to research across all products and service, ensuring a cohesive experience for users informed by comprehensive insights. Work in partnership with the Brand team to ensure research considers brand identity.
Mentor and Develop the Research Team : Provide leadership and mentorship, fostering an environment of continuous learning, professional growth, and research excellence within the team.
User-Centered Research Advocacy : Champion a user-centered research approach across the organisation. Ensure that user needs and feedback are at the forefront of strategic decision-making and product development processes.
Test and Research with Users with Disabilities : Prioritise research that includes users with disabilities, using a variety of methods such as usability testing, interviews, and observational studies to assess and address accessibility needs. Partner with accessibility specialists to identify and address pain points, ensuring that our products are usable and enjoyable for all users, regardless of their abilities.
Drive Innovation in Research Methods : Lead the exploration of innovative research methodologies, tools, and industry trends to keep the research team at the forefront of the field, enhancing research capabilities and insights.
Foster a Collaborative Team Environment: Cultivate a team culture that values open communication, collaboration, and knowledge sharing. Enable professional growth and continuous improvement in research practices.
Empower UX Researchers for Insightful Innovation: Support UX researchers in exploring and testing innovative methods to gain new insights. Encourage creativity and ensure that research aligns with broader business objectives and user needs.
Conduct and Lead Research Critiques : Organize and facilitate regular research critique sessions, providing constructive feedback and fostering an open environment where team members can discuss and refine their work to achieve optimal research outcomes.
Skills & Experience Required:
Leadership and Team Management : Proven experience in leading, mentoring, and managing a team of UX researchers, fostering a collaborative, evidence-based, and innovative work environment.
User-Centered Research : Deep understanding of user-centered research principles, with experience in a range of qualitative and quantitative research methods, including user interviews, surveys, usability testing, personas, and journey mapping to derive actionable insights that inform design.
Research Tools Proficiency : Expertise in industry-standard research tools for both qualitative and quantitative analysis, including usability testing software, survey tools, and data analysis platforms (e.g., UserTesting, UserZoom, Content Square, Hot Jar).
Design System and Accessibility Research Contribution : Experience contributing research insights to design systems, ensuring that the design system supports usability and accessibility standards across multiple platforms and products. Skilled in gathering user feedback on design components to ensure consistency and efficiency in design.
Digital Accessibility Expertise : Knowledge of digital accessibility standards and best practices (e.g., WCAG) with experience in conducting research with users of all abilities. Skilled in accessibility testing and usability assessments for users with disabilities to ensure inclusive product experiences.
Stakeholder Management and Expectation Setting : Strong ability to manage relationships and set clear expectations with stakeholders at all levels. Skilled in communicating research goals, timelines, and outcomes effectively to ensure alignment and transparency. Capable of balancing stakeholder needs with research objectives to prioritize projects that deliver the highest impact.
Senior UX Design Manager, Shopping
Posted 3 days ago
Job Viewed
Job Description
+ Bachelor's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
+ 10 years of experience in product design or UX.
+ 5 years of experience leading design projects and managing people or teams.
+ 3 years of work experience working with executive leaders.
**Preferred qualifications:**
+ Experience using UX to influence decision making, communicate concepts, and facilitate understanding.
+ Experience translating evolving directions into user-centric approaches.
+ Experience promoting creative design approaches and developing ideas that can evolve products.
+ Ability to drive impact across multiple cross-product initiatives with a group of stakeholders.
+ Excellent communication skills with the ability to articulate positions to influence and challenge partners with new design thinking.
+ Include a portfolio, website, or any other link to your work in your resume (providing a viewable link or access instructions).
At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Google's UX leaders help define and drive the future of Google design. They create and clarify product strategy, conceptualize UX ecosystems in ways that mitigate complexity, and inspire teams to push the boundaries of what's possible. They possess a direction of the future of user experience and have the courage to pursue forward-thinking design.
Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. You are a thoughtful team leader, manager, systems-level design thinker, and visionary - with strong instincts and outstanding intuition informed by user needs and insights. You'll be responsible for guiding the careers of your team members, working closely with each of them to help them realize their full potential.
UX Design Managers are fierce advocates for the people who use our products as well as the members of their teams. They have a practiced eye for effective design, and are committed to creating elegantly simple user experiences from otherwise complex workflows.
In this role, you'll take the time to understand not just the execution side of UX, but also the business aspects of the products we build. You'll collaborate with leaders of other UX, Engineering, and Product Management teams to create innovative experiences across all of Google's products, leveraging your passion for brand, craft, and design quality.
In Google Search, we're reimagining what it means to search for information - any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.
**Responsibilities:**
+ Influence stakeholders across organizations to gain support for design strategies.
+ Lead the development of design solutions to user, product, and business problems.
+ Own an integrated design process, design system, or design language across teams or products.
+ Own improvements in design based on UX testing and stakeholder input and provide guidance and expertise to engage stakeholders on product design to achieve product goals.
+ Own project priorities, including finding and aligning resources to help with the design project work.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: