88 Ux Manager jobs in the United Kingdom

UX Manager

£55000 annum Twinkl

Posted 547 days ago

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Job Description

Permanent

UX Manager

Location: UK (This role can be worked remotely or hybrid/office-based at Twinkl HQ, Sheffield)

Salary: £55,000 per year

Contract: Permanent

Hours: 37.5 hours per week (flexible working, core business hours 10am-2pm)

Hiring Managers: Leon Smith (CCO) and Rudy Bustamante (Head of Growth Optimisation)

Reports to: Head of Growth Optimisation

Recruiter: Charlotte Harris

Job Overview

We are seeking an experienced Senior UX Manager to build and lead our talented team of UX designers and researchers. In this role, you will be responsible for driving the user experience strategy, overseeing the design process, and ensuring the delivery of high-quality, user-centred solutions. You will collaborate closely with cross-functional teams to align our product design with business goals and user needs.

Main Responsibilities:

You will work closely with senior leaders and stakeholders across the business to ensure an aligned approach to user experience and our wider strategic goals.

  • UX Strategy: 
    • Develop and execute a comprehensive UX strategy that aligns with the company's goals and vision.
      Drive continuous improvement to Twinkl users’ experience of the site, demonstrating a rigorous long-term plan on how you will achieve this.
    • Take ownership of the UX team’s KPIs, to drive achievement of and accountability to strategic goals.
  • Design Process: 
    • Oversee the end-to-end design process, from concept to delivery, ensuring that design solutions are user-centred, intuitive, and meet business objectives.
  • Cross-functional Collaboration:
    •  Collaborate closely with product managers, engineers, and other stakeholders to prioritize and implement design improvements. Advocate for user experience excellence within the organization.
  • Team Leadership:
    • Grow, lead and mentor a team of UX designers and researchers, fostering a collaborative and innovative work environment. Provide guidance and coaching to enhance team performance.
      Improve Twinkl’s design processes, setting out the methods by which each UX designer will achieve their greatest possible impact on the wider business.
    • Develop and maintain documentation (such as an asset library) to enable the above, as well as business-wide design guidelines.
  • Business Leadership
    • Run UX training sessions for Product Owners, developers and other stakeholders. 
    • Support the usage and development of Twinkl’s CMS.
    • Become the central advocate for adherence to UX principles within Twinkl.
    • Manage high-value collaborative projects, such as the ongoing implementation of a new bespoke CMS.
  • User Research and Testing: 
    • Plan team-wide user research activities to gain deep insights, translating these into new page designs or CRO tests in a way that maximises their impact.
    • Lead on or personally conduct user testing sessions, to validate design concepts and identify areas for improvement. 
  • UX Documentation: 
    • Create and maintain UX documentation, including wireframes, prototypes, user flows, and design guidelines. Ensure that design assets are organized and easily accessible to the team.
  • Performance Measurement: 
    • Establish KPIs and metrics to assess the impact of UX initiatives. Continuously monitor and analyze user feedback and data to drive iterative improvements.

Requirements

Qualifications:

  • Bachelor's degree in UX design, HCI, or a related field (Master's preferred).
  • Proven experience (5+ years) in UX design and management, with a strong portfolio showcasing successful projects.
  • Proficiency in UX design tools such as Sketch, Figma, or Adobe XD.
  • Experience with user research methodologies, usability testing, and data-driven decision-making.
  • Strong leadership and team management skills.
  • Excellent communication and presentation abilities.
  • Ability to work in a fast-paced, collaborative environment.
  • Knowledge of industry best practices and emerging trends in UX design.

Benefits

In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.

Here’s a few of the things that make Twinkl a great place to be:

  • A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process.
  • Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents.
  • From day 1 - Westfield Health, 29 annual leave days per year plus up to four additional days that may be awarded each year by the company, flexible working policy with opportunities to work from home, Twinkl subscription.
  • After probation - company sick pay and cycle to work scheme.
  • Long term service reward after 2+ years of service - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay.
  • Company sick pay and cycle to work scheme.
  • Long term service reward after 2+ years of service - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay.
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UX Design Manager

Essex, Eastern Ford Motor Company

Posted 1 day ago

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Job Description

Ford Credit is experiencing significant business transformation in an ever-changing digital world. To create this all-new automotive financing experience, we are gathering together a team of world-class strategists, innovators, creators, and technicians and searching for a UX Manager, who will help form the foundation for user experience design working in a cross-functional team to deliver customer-centric experiences that engage and delight our customers.
We're seeking an innovative, expansive problem solver to provide both inspiration and leadership to our Product Design team. This people leader will get the chance to guide their team through a journey of human-centered research to uncover insights that contribute to all phases of the design process while overseeing the creation of seamless product and service experiences across the Ford Credit portfolio of products. This role will be responsible for driving a healthy, inclusive culture, and orchestrating across a broad range of functions and features to produce unrivalled designs while encouraging collaboration, transparency and clarity between multiple offices, teams, and functions.
As a UX Manager, you will:
+ Help to develop and nurture a dedicated team with the right mix of skills to meet the needs of our product organisation, delivering best-in-class financial products
+ Lead and manage interdisciplinary teams through the research/design process to produce high-quality work that materially impacts our partners and customers
+ Champion the voice of the user and leverage inspiration to discover hidden opportunities
+ Demonstrate prowess for empathetic design that accounts for end-to-end user journeys extending across a manifold of users, geographies, devices, products, and services
+ Guide a team to improve both hard and soft skillsets, fostering designer growth and career development
+ Ensure the team advocates for the best solutions for Ford Credit customers by using thorough research techniques and strong design acuity
+ Establish relationships and work strategically with partners to help them determine where they should be focusing both time and resources
+ Ensure that the team produces material which aligns with the overall vision and strategy for Ford Credit
+ Apply critical thinking to challenge the status quo and traditional ways of working, pushing the team on the definition of interaction design excellence
+ Plan and scope projects and teams according to business needs and design opportunities, setting them up for success with an educated view on best practices
**The minimum requirements we seek:**
+ Bachelor's degree in user experience, human-computer interaction, interaction design, service design, graphic design, or digital design-related degree
+ 5+ years of experience leading highly effective product design teams
+ 5+ years working on highly collaborative teams, or other multidisciplinary teams
+ A solid portfolio demonstrating leadership skills and abilities
**Our preferred requirements:**
+ Master's degree in user experience, human-computer interaction, interaction design, service design, graphic design, or digital design related-degree
+ Strong verbal, written and visual presentation skills
+ Hands-on experience in research and design techniques including qualitative and quantitative methodologies
+ Experience in designing and/or facilitating group collaboration workshops to ensure strategic alignment
+ Experience in evangelising and explaining to others in the organisation about UX processes, methods, and benefits
+ Knowledge and experience in hands-on user experience design, user journey mapping, workflow analysis and requirements gathering
+ Experience partnering with both engineering and product teams
+ Experience using design thinking principles or methods in a formal, in-person setting.
+ Design operations experience a plus
+ Deployed AI solutions to improve the output, quality and/or efficiency of a Design team
+ Passionate about the automotive and transportation industry
**Additional Information:**
_The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability_
_This position is based in Dunton, and it is expected the successful candidate will be able to attend the Dunton office for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements._
_As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions._
**Requisition ID** : 48139
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Product Manager UX UI Design

Sheffield, Yorkshire and the Humber Interact Consulting Limited

Posted 2 days ago

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Job Description

permanent
Product Manager - Robotics Platform
Ready to Lead the Robotics Revolution?
Hybrid (with some time in Sheffield Office, 3 days per fortnight) Full-time
Salary circa £75k plus benefits.
Join this automation and robotics start-up and shape the future of their industry!
We're seeking a dynamic Product Manager to own the vision and strategy for our next-generation robotics platform. Collaborate with top eng.








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User Research Lead

Manchester, North West Nextech Group Limited

Posted today

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Job Description

permanent

User Research Lead - Digital Products & Customer Experience (12-month FTC)

Location: Hybrid (Manchester, 3 days onsite)

Salary: £65,000 - £75,000 + Excellent Benefits Package

Are you passionate about delivering customer-first digital experiences through insight-driven research?

We're looking for a User Research Lead to head up research efforts across a range of online products and services, ensuring u.





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UX Research Manager (12month FTC)

Greater Manchester, North West £65000 - £75000 Annually Experis

Posted today

Job Viewed

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Job Description

temporary

UX Research Manager (FTC 12 months)


I am currently recruiting for a client that have been helping investors for nearly 30 years. They have seen market highs and lows and been resilient throughout. They are now the UK's number one flat-fee investment platform, with assets under administration approaching 75 billion and over 450,000 customers.

For a simple, flat monthly fee they provide a secure home for your pensions, ISAs and investments. They offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs.

They also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.


Key Responsibilities of a UX Research Manager:

Collaborate with Managers : Partner closely with the UX Operations Manager, and UX Design Manager to align research strategies with broader business objectives and delivery squads. Ensure that research insights are seamlessly integrated into the design process, shaping user-centered experiences.
Ensure High-Quality Research Standards : Lead the research team to maintain rigorous standards across all projects, employing robust methodologies and best practices to deliver high-quality, actionable insights that drive user-centered designs.
Consistency in Research Across Products : Establish and uphold a consistent approach to research across all products and service, ensuring a cohesive experience for users informed by comprehensive insights. Work in partnership with the Brand team to ensure research considers brand identity.
Mentor and Develop the Research Team : Provide leadership and mentorship, fostering an environment of continuous learning, professional growth, and research excellence within the team.
User-Centered Research Advocacy : Champion a user-centered research approach across the organisation. Ensure that user needs and feedback are at the forefront of strategic decision-making and product development processes.
Test and Research with Users with Disabilities : Prioritise research that includes users with disabilities, using a variety of methods such as usability testing, interviews, and observational studies to assess and address accessibility needs. Partner with accessibility specialists to identify and address pain points, ensuring that our products are usable and enjoyable for all users, regardless of their abilities.
Drive Innovation in Research Methods : Lead the exploration of innovative research methodologies, tools, and industry trends to keep the research team at the forefront of the field, enhancing research capabilities and insights.
Foster a Collaborative Team Environment: Cultivate a team culture that values open communication, collaboration, and knowledge sharing. Enable professional growth and continuous improvement in research practices.
Empower UX Researchers for Insightful Innovation: Support UX researchers in exploring and testing innovative methods to gain new insights. Encourage creativity and ensure that research aligns with broader business objectives and user needs.
Conduct and Lead Research Critiques : Organize and facilitate regular research critique sessions, providing constructive feedback and fostering an open environment where team members can discuss and refine their work to achieve optimal research outcomes.


Skills & Experience Required:

Leadership and Team Management : Proven experience in leading, mentoring, and managing a team of UX researchers, fostering a collaborative, evidence-based, and innovative work environment.

User-Centered Research : Deep understanding of user-centered research principles, with experience in a range of qualitative and quantitative research methods, including user interviews, surveys, usability testing, personas, and journey mapping to derive actionable insights that inform design.

Research Tools Proficiency : Expertise in industry-standard research tools for both qualitative and quantitative analysis, including usability testing software, survey tools, and data analysis platforms (e.g., UserTesting, UserZoom, Content Square, Hot Jar).

Design System and Accessibility Research Contribution : Experience contributing research insights to design systems, ensuring that the design system supports usability and accessibility standards across multiple platforms and products. Skilled in gathering user feedback on design components to ensure consistency and efficiency in design.

Digital Accessibility Expertise : Knowledge of digital accessibility standards and best practices (e.g., WCAG) with experience in conducting research with users of all abilities. Skilled in accessibility testing and usability assessments for users with disabilities to ensure inclusive product experiences.

Stakeholder Management and Expectation Setting : Strong ability to manage relationships and set clear expectations with stakeholders at all levels. Skilled in communicating research goals, timelines, and outcomes effectively to ensure alignment and transparency. Capable of balancing stakeholder needs with research objectives to prioritize projects that deliver the highest impact.


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UX Research Manager (12month FTC)

M1 Ancoats, North West Experis

Posted today

Job Viewed

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Job Description

temporary

UX Research Manager (FTC 12 months)


I am currently recruiting for a client that have been helping investors for nearly 30 years. They have seen market highs and lows and been resilient throughout. They are now the UK's number one flat-fee investment platform, with assets under administration approaching 75 billion and over 450,000 customers.

For a simple, flat monthly fee they provide a secure home for your pensions, ISAs and investments. They offer a wide choice of over 20,000 UK and international investment options, including shares, funds, trusts and ETFs.

They also bring impartial, expert content from our award-winning financial journalists, highly engaged community of investors, and daily newsletters and insights.


Key Responsibilities of a UX Research Manager:

Collaborate with Managers : Partner closely with the UX Operations Manager, and UX Design Manager to align research strategies with broader business objectives and delivery squads. Ensure that research insights are seamlessly integrated into the design process, shaping user-centered experiences.
Ensure High-Quality Research Standards : Lead the research team to maintain rigorous standards across all projects, employing robust methodologies and best practices to deliver high-quality, actionable insights that drive user-centered designs.
Consistency in Research Across Products : Establish and uphold a consistent approach to research across all products and service, ensuring a cohesive experience for users informed by comprehensive insights. Work in partnership with the Brand team to ensure research considers brand identity.
Mentor and Develop the Research Team : Provide leadership and mentorship, fostering an environment of continuous learning, professional growth, and research excellence within the team.
User-Centered Research Advocacy : Champion a user-centered research approach across the organisation. Ensure that user needs and feedback are at the forefront of strategic decision-making and product development processes.
Test and Research with Users with Disabilities : Prioritise research that includes users with disabilities, using a variety of methods such as usability testing, interviews, and observational studies to assess and address accessibility needs. Partner with accessibility specialists to identify and address pain points, ensuring that our products are usable and enjoyable for all users, regardless of their abilities.
Drive Innovation in Research Methods : Lead the exploration of innovative research methodologies, tools, and industry trends to keep the research team at the forefront of the field, enhancing research capabilities and insights.
Foster a Collaborative Team Environment: Cultivate a team culture that values open communication, collaboration, and knowledge sharing. Enable professional growth and continuous improvement in research practices.
Empower UX Researchers for Insightful Innovation: Support UX researchers in exploring and testing innovative methods to gain new insights. Encourage creativity and ensure that research aligns with broader business objectives and user needs.
Conduct and Lead Research Critiques : Organize and facilitate regular research critique sessions, providing constructive feedback and fostering an open environment where team members can discuss and refine their work to achieve optimal research outcomes.


Skills & Experience Required:

Leadership and Team Management : Proven experience in leading, mentoring, and managing a team of UX researchers, fostering a collaborative, evidence-based, and innovative work environment.

User-Centered Research : Deep understanding of user-centered research principles, with experience in a range of qualitative and quantitative research methods, including user interviews, surveys, usability testing, personas, and journey mapping to derive actionable insights that inform design.

Research Tools Proficiency : Expertise in industry-standard research tools for both qualitative and quantitative analysis, including usability testing software, survey tools, and data analysis platforms (e.g., UserTesting, UserZoom, Content Square, Hot Jar).

Design System and Accessibility Research Contribution : Experience contributing research insights to design systems, ensuring that the design system supports usability and accessibility standards across multiple platforms and products. Skilled in gathering user feedback on design components to ensure consistency and efficiency in design.

Digital Accessibility Expertise : Knowledge of digital accessibility standards and best practices (e.g., WCAG) with experience in conducting research with users of all abilities. Skilled in accessibility testing and usability assessments for users with disabilities to ensure inclusive product experiences.

Stakeholder Management and Expectation Setting : Strong ability to manage relationships and set clear expectations with stakeholders at all levels. Skilled in communicating research goals, timelines, and outcomes effectively to ensure alignment and transparency. Capable of balancing stakeholder needs with research objectives to prioritize projects that deliver the highest impact.


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UX Research Manager (12month FTC)

Manchester, North West Experis

Posted today

Job Viewed

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Job Description

temporary

UX Research Manager (FTC 12 months)


I am currently recruiting for a client that have been helping investors for nearly 30 years. They have seen market highs and lows and been resilient throughout. They are now the UK's number one flat-fee investment platform, with assets under administration approaching £75 billion and over 450,000 customers.

For a simple, flat monthly fee they provide a secure home.

































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User Research & Design Specialist

London, London £50000 - £90000 Annually Experis

Posted 6 days ago

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Job Description

permanent

Our client, a global organisation urgently require a User Research & Design specialist to join their team on a permanent basis.

In order to be successful, you will have the following experience:

  • Proven experience in conducting user research studies, employing a variety of research methods and tools
  • Worked either within Government, or Government customers
  • Proficient in using research tools and software, such as user testing platforms, survey tools, and data analysis software
  • Experience working in cross-functional teams and collaborating with designers, product managers, and developers.
  • DV Cleared

Within this role, you will be responsible for:

  • Planning and executing user research studies, employing a range of qualitative and quantitative research methods, such as interviews, usability testing, surveys, and ethnographic research.
  • Collecting and analysing user data, employing appropriate research tools and techniques, to derive actionable insights and recommendations.
  • Develop user archetypes, journey maps, and other user-centred design and research artifacts to effectively communicate user insights and facilitate decision-making.
  • Collaborating with designers, product managers, and developers to translate research findings into well-designed products and services that meet user and business.
  • Advocating for the user throughout the product development lifecycle, ensuring that user needs and preferences are considered at every stage.
  • Staying up to date with the latest trends, tools, and methodologies in user research and user-centred design, constantly evolving your craft to maximise impact, pace and value.

This represents an excellent opportunity to secure a permanent position within a commercialy focused and high profile organisation.

People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

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User Research & Design Specialist

EC1 London, London Experis

Posted 24 days ago

Job Viewed

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Job Description

full time

Our client, a global organisation urgently require a User Research & Design specialist to join their team on a permanent basis.

In order to be successful, you will have the following experience:

  • Proven experience in conducting user research studies, employing a variety of research methods and tools
  • Worked either within Government, or Government customers
  • Proficient in using research tools and software, such as user testing platforms, survey tools, and data analysis software
  • Experience working in cross-functional teams and collaborating with designers, product managers, and developers.
  • DV Cleared

Within this role, you will be responsible for:

  • Planning and executing user research studies, employing a range of qualitative and quantitative research methods, such as interviews, usability testing, surveys, and ethnographic research.
  • Collecting and analysing user data, employing appropriate research tools and techniques, to derive actionable insights and recommendations.
  • Develop user archetypes, journey maps, and other user-centred design and research artifacts to effectively communicate user insights and facilitate decision-making.
  • Collaborating with designers, product managers, and developers to translate research findings into well-designed products and services that meet user and business.
  • Advocating for the user throughout the product development lifecycle, ensuring that user needs and preferences are considered at every stage.
  • Staying up to date with the latest trends, tools, and methodologies in user research and user-centred design, constantly evolving your craft to maximise impact, pace and value.

This represents an excellent opportunity to secure a permanent position within a commercialy focused and high profile organisation.

People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

This advertiser has chosen not to accept applicants from your region.

Product Manager - Data UX & Service Layer

La Fosse

Posted 18 days ago

Job Viewed

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Job Description

contract

Overview:

We're looking for a Product Manager to lead the development of our data service layer, making governed, high-quality data easily discoverable and consumable via UI/UX components, dashboards, and alerts. You'll work closely with engineering, data governance, and analytics teams to create intuitive and trusted data experiences for internal users.

Key Responsibilities:

- Define and deliver the.


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