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HRGO are recruiting Inbound Customer Service Advisors for our client in Birkenhead. You will be responsible for inbound calls, and communication with customers.

Location: Birkenhead

Pay: 12.21 per hour

Hours: Mon-Fri 8.30am-5pm

Responsibilities:

• Taking inbound calls from customers relating to the service provided by the business
• Some outbound calls, but primarily all calls will be inbound
• Managing calendars and scheduling appointments
• Issuing communication regarding appointments, for example letters, text messages, and emails
• Inputting data onto the system

Requirements:

• Previous experience in a customer service based role is essential
• Telephone customer service based experience is preferred but not essential
• Able to provide excellent customer service
• Have a pleasant telephone manner

Why you should work for HRGO

• Long-term, ongoing work with potential for permanent opportunity
• Modern portal for easy registration, can be done from home
• Portal provides access to payslips, documentation, holiday entitlement and all information relating to your assignment
• Holiday pay
• Optional pension contributions
• Accessible via public transport

If you are interested in this position please ensure you are registered on the HRGO website, then call us on (phone number removed)!

Find a job in the UK | HRGO Recruitment

Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. 

RMG is growing and its Customer Service Contact Centre has exciting opportunities for Customer Service Advisors, to join our supportive team based in Northwich.   

As a Customer Service Advisor, you will join a friendly team of established and supportive Customer Service colleagues and become the voice of RMG. You'll be confident building rapport with our customers, answering a variety of queries relating to their properties and accounts.   

Important Dates for Applicants
We're excited to welcome new talent to our team! As part of our selection process, Assessment Centres will be held on Wednesday, 17th September 2025 .
Successful candidates will begin their journey with us on Monday, 6th October 2025 .

Please note: Due to our structured and comprehensive training schedule, no holidays or appointments can be taken within your first month to ensure you don't miss any valuable training and you're able to put into practice what you have learnt.   

Once you finish training, the support and learning doesn't end there. We have a designated coach and your Team Leader, and you will have a 1-2-1 each month, alongside regular coaching and feedback to discuss your needs and provide valuable support and advice to help you develop in your role and increase your confidence. The support we offer our people is second to none and we will embrace you as one of the team from the moment you step through our door.  

More about your role  

You will be responding to inbound customer contacts/queries (via phone, email, WhatsApp or online chat) providing advice, guidance and services/solutions to meet customer needs. You will also ensure all transactions with customers are accurately recorded on our industry leading system (Salesforce) and process all documentation resulting from customer contacts ensuring information is passed to colleagues to action. You will regularly support other areas of the business with various projects.    

What hours will you be working?   

Our Customer Service Centre is a 24/7 operation to ensure we're always available to respond to customer's queries. The shift pattern is on a 4 week rotation, starting with 8-4pm, 9-5pm, 10-6pm and then 12-8pm. Every 4 weeks you will work a weekend shift and have days off in lieu on the week prior and after.   

For more information, please download our job profile available on our website.  

More about you  

We're looking for self-motivated people with a positive attitude. Previous customer service experience is beneficial but not essential, we are looking for the people with the right skills and attitude, you can really forge a career within RMG.   

It's a given you will be a great communicator, be able to demonstrate empathy and be happy to go out of your way to help both customers and colleagues.   

Ideally, we're looking for…   

• First class customer service skills, where providing a great service just comes naturally to you!  

• Excellent communication skills both written and verbal   

• Able to carry out instructions quickly and accurately and the confidence to ask if unsure   

• Good organisational skills with the ability to work to deadlines  

Benefits  

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.   

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:   

• 27 days holiday plus Bank Holidays   

• Free onsite parking   

• Potential to earn Bonus   

• Fantastic reward and recognition scheme that recognises exceptional customer service    

• Career Development and extensive opportunities to progress    

• Free Healthcare cashback Plan (re-claiming for things like optical treatment dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services amongst other support and advice lines including mental health and financial support   

• Access to many discounts and money saving schemes including smart tech and cycle-to-work incentives   
• A comprehensive induction / training period – so you know you will be confident when speaking with customers   

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on

If you are a recruitment agency please note we operate a PSL and do not take cold calls 

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. 

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. 

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. 

RMG is growing and its Customer Service Contact Centre has exciting opportunities for Customer Service Advisors, to join our supportive team based in Northwich.   

As a Customer Service Advisor, you will join a friendly team of established and supportive Customer Service colleagues and become the voice of RMG. You'll be confident building rapport with our customers, answering a variety of queries relating to their properties and accounts.   

Important Dates for Applicants
We're excited to welcome new talent to our team! As part of our selection process, Assessment Centres will be held on Wednesday, 17th September 2025 .
Successful candidates will begin their journey with us on Monday, 6th October 2025 .

Please note: Due to our structured and comprehensive training schedule, no holidays or appointments can be taken within your first month to ensure you don't miss any valuable training and you're able to put into practice what you have learnt.   

Once you finish training, the support and learning doesn't end there. We have a designated coach and your Team Leader, and you will have a 1-2-1 each month, alongside regular coaching and feedback to discuss your needs and provide valuable support and advice to help you develop in your role and increase your confidence. The support we offer our people is second to none and we will embrace you as one of the team from the moment you step through our door.  

More about your role  

You will be responding to inbound customer contacts/queries (via phone, email, WhatsApp or online chat) providing advice, guidance and services/solutions to meet customer needs. You will also ensure all transactions with customers are accurately recorded on our industry leading system (Salesforce) and process all documentation resulting from customer contacts ensuring information is passed to colleagues to action. You will regularly support other areas of the business with various projects.    

What hours will you be working?   

Our Customer Service Centre is a 24/7 operation to ensure we're always available to respond to customer's queries. The shift pattern is on a 4 week rotation, starting with 8-4pm, 9-5pm, 10-6pm and then 12-8pm. Every 4 weeks you will work a weekend shift and have days off in lieu on the week prior and after.   

For more information, please download our job profile available on our website.  

More about you  

We're looking for self-motivated people with a positive attitude. Previous customer service experience is beneficial but not essential, we are looking for the people with the right skills and attitude, you can really forge a career within RMG.   

It's a given you will be a great communicator, be able to demonstrate empathy and be happy to go out of your way to help both customers and colleagues.   

Ideally, we're looking for…   

• First class customer service skills, where providing a great service just comes naturally to you!  

• Excellent communication skills both written and verbal   

• Able to carry out instructions quickly and accurately and the confidence to ask if unsure   

• Good organisational skills with the ability to work to deadlines  

Benefits  

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.   

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:   

• 27 days holiday plus Bank Holidays   

• Free onsite parking   

• Potential to earn Bonus   

• Fantastic reward and recognition scheme that recognises exceptional customer service    

• Career Development and extensive opportunities to progress    

• Free Healthcare cashback Plan (re-claiming for things like optical treatment dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services amongst other support and advice lines including mental health and financial support   

• Access to many discounts and money saving schemes including smart tech and cycle-to-work incentives   
• A comprehensive induction / training period – so you know you will be confident when speaking with customers   

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on

If you are a recruitment agency please note we operate a PSL and do not take cold calls 

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. 

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. 

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

Join Our clients team as a Customer Service Advisor!

Are you passionate about providing top-notch customer service? Do you thrive in a dynamic environment where you can make a real difference? If so, we have the perfect opportunity for you!

Position: Customer Service Advisor
Location: Speke, Liverpool
Contract Type: Temporary
Start Date: September 22, 2025

About the Role:
As a Customer Service Advisor, you will be at the forefront of delivering high-quality, comprehensive housing and telecare services. Your mission? To resolve service requests and ensure our customers receive the support they need through various communication channels, including phone, text, email, and web.

Key Responsibilities:

• Handle all service enquiries with professionalism and empathy.
• Diagnose and order repairs while guiding customers through the process.
• Assist with housing applications, maintenance programmes, and tenancy matters.
• Manage sensitive situations, including ASB reports and emergency responses.
• Support elderly and vulnerable individuals to live independently with care.

What We're Looking For:

• Excellent communication skills, both verbal and written.
• A proactive attitude and the ability to think on your feet.
• Strong problem-solving skills and a customer-first mindset.
• Experience in a customer service role is preferred but not essential.

Why Join Us?

• Be part of a supportive team that values your contributions.
• Opportunity for personal development and training.
• A vibrant work environment where your ideas are welcomed.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title: Customer Service Administrator
Location: Ellesmere Port
Remuneration: 25,000 p/annum equivalent
Contract Details: Temporary, 6 months. Monday-Friday, 8.30am-4.30pm.

Join a dynamic organisation leading the way in life science compliance, ensuring audit readiness and accelerating market journeys!

Responsibilities:

• Process customer orders with precision and timeliness.
• Prepare customer invoices in collaboration with finance.
• Manage 3rd party equipment sales and service requests efficiently.
• Coordinate logistics for engineering support seamlessly.
• Arrange shipping and courier services with care.
• Handle shared email accounts and respond to inquiries promptly.
• Process inbound and outbound purchase orders.
• Collaborate with logistics partners for smooth product shipments.
• Track equipment delivery schedules, proactively resolving any issues.
• Communicate order status and updates to customers and sales reps.
• Assist in resolving customer inquiries and complaints swiftly.
• Maintain accurate records of orders and customer interactions.

Skills and Experience:

• Minimum 2-3 years in relevant field and CRM tools (e.g., Salesforce).
• Strong attention to detail for data accuracy and compliance.
• Excellent collaboration and communication skills, both verbal and written.
• Proactive and positive attitude with a structured work approach.
• Experience with international shipping/logistics and 3rd party vendors.
• Background in supporting engineering teams or technical sales is a plus.

If you're ready to embark on this exciting opportunity, we want to hear from you!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Service Advisor

Location : Chester Business Park (free on-site parking)

Pay : 14.47p/hr

Contract : Temporary - 10 months (potential to extend)

Start Date : 29th September 2025

Hours : Monday to Friday, rotating shifts between 8am and 8pm Plus: 1 Saturday every 4 weeks (9am-4pm, with a weekday off in return)

Hybrid Working : Office-based for the first 6 months, then 3 days working from home per week (subject to approval)

Start Your Career with a Trusted UK Bank

Do you enjoy helping people, solving problems, and working in a friendly, fast-paced team? Join Lloyds Banking Group as a Customer Service Advisor, where you'll support existing customers with a wide range of account queries.

With full training, great pay, and a chance to develop your skills, this role is ideal for anyone looking to build a long-term career in financial services.

Why You'll Love This Role

• 14.47 per hour , with weekly pay
• Free on-site gym with shower and changing facilities
• Hybrid working - up to 3 days from home after your first 6 months
• Structured training and opportunities to grow into permanent roles
• Holiday allowance
• Central location - easy access to public transport
• Discounts on shopping, travel, entertainment and more
• Wellbeing support - dedicated resources to help you thrive at work
• An inclusive culture where everyone feels welcome and supported

What You'll Be Doing

• Taking calls from existing customers with questions about their accounts
• Providing clear, friendly, and accurate support
• Guiding customers through next steps or directing them to specialist teams
• Helping people in vulnerable circumstances with care and sensitivity
• Following simple procedures to keep customer information secure
• Keeping accurate records and updating customer details

What We're Looking For

• Great communication and listening skills
• A positive, customer-first attitude
• Confidence in handling calls and solving problems
• Willingness to learn and work as part of a team
• A flexible, proactive approach to challenges

Everyone Is Welcome

We're proud to be an inclusive employer. We welcome people from all backgrounds and experiences. If you need any adjustments during the recruitment process, just let us know - we're here to support you.

Apply today and take the next step in your career with Lloyds Banking Group.

Customer Service Advisor
Monday – Friday - 8am – 5pm
£25,396.80
Wigan
Permanent

The Role

You will be providing an outstanding, professional and first-class experience to all customers via telephone and email/live chat communications.  On a daily basis you will assist customers by dealing with all queries, requests and complaints in accordance with company standard operating procedures, to a mutually satisfactory conclusion between the customer and the company.

• Ensure delivery of exceptional customer experience at all times and first-time resolution whenever possible
• Be a source of support for all customers and strive to deliver solutions to customer issues
• Answer calls and emails promptly and in a professional and courteous manner at all times.
• Follow the department escalation process for the escalation of calls and emails.
• Work to Key Performance Indicators set to ensure personal, team and department targets are met
• Complete paperwork relating to all communications promptly and accurately

The Candidate

• Minimum 1 years’ experience in telephony or customer service experience
• Outstanding telephone manner.
• Well-developed written communication skills
• Excellent interpersonal skills
• Ability to remain calm under pressure
• Ability to work as part of a team and on own initiative.
• Attention to detail and accuracy.
• Excellent administration skills
• Knowledge of word and excel, email and general computer systems

PROMAN acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.

View our latest jobs today on our website (url removed) and follow us on LinkedIn.

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Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!

The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks

Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced, supportive environment where every conversation counts? If so, we want to hear from you.

We're recruiting on behalf of our client for enthusiastic and driven individuals to join their Web Help Team -a dedicated customer support function providing help, guidance, and first-class service to a loyal customer base.

What You'll Be Doing:

• Handling inbound customer queries via phone, email, and live chat
• Offering empathetic, accurate, and timely solutions to a wide range of queries
• Logging interactions and updating customer records with precision
• Working closely with internal departments to resolve more complex issues
• Maintaining professionalism, confidentiality, and compliance at all times

What We're Looking For:

• Excellent communication skills-both verbal and written
• A calm and patient manner with strong problem-solving abilities
• Ability to multitask and stay organised in a busy environment
• Previous customer service experience (contact centre or office-based preferred)
• A flexible attitude to work varying shift patterns

Shifts & Location:

• Office-based role in Warrington
• Full-time, 40 hours per week
• Rotating shift pattern , including some evenings and weekends

What's in It for You:

• Competitive hourly rate of 12.87
• Full training and ongoing support
• A friendly and inclusive team culture
• Opportunities for development and progression

Ready to bring your best self to a team that makes a difference? Apply today and start your next chapter in customer care!

INDMANJ

50096TL

Customer Service Advisor

Location : Chester Business Park (free on-site parking)

Pay : 14.47p/hr

Contract : Temporary - 10 months (potential to extend)

Start Date : 29th September 2025

Hours : Monday to Friday, rotating shifts between 8am and 8pm Plus: 1 Saturday every 4 weeks (9am-4pm, with a weekday off in return)

Hybrid Working : Office-based for the first 6 months, then 3 days working from home per week (subject to approval)

Start Your Career with a Trusted UK Bank

Do you enjoy helping people, solving problems, and working in a friendly, fast-paced team? Join Lloyds Banking Group as a Customer Service Advisor, where you'll support existing customers with a wide range of account queries.

With full training, great pay, and a chance to develop your skills, this role is ideal for anyone looking to build a long-term career in financial services.

Why You'll Love This Role

• 14.47 per hour , with weekly pay
• Free on-site gym with shower and changing facilities
• Hybrid working - up to 3 days from home after your first 6 months
• Structured training and opportunities to grow into permanent roles
• Holiday allowance
• Central location - easy access to public transport
• Discounts on shopping, travel, entertainment and more
• Wellbeing support - dedicated resources to help you thrive at work
• An inclusive culture where everyone feels welcome and supported

What You'll Be Doing

• Taking calls from existing customers with questions about their accounts
• Providing clear, friendly, and accurate support
• Guiding customers through next steps or directing them to specialist teams
• Helping people in vulnerable circumstances with care and sensitivity
• Following simple procedures to keep customer information secure
• Keeping accurate records and updating customer details

What We're Looking For

• Great communication and listening skills
• A positive, customer-first attitude
• Confidence in handling calls and solving problems
• Willingness to learn and work as part of a team
• A flexible, proactive approach to challenges

Everyone Is Welcome

We're proud to be an inclusive employer. We welcome people from all backgrounds and experiences. If you need any adjustments during the recruitment process, just let us know - we're here to support you.

Apply today and take the next step in your career with Lloyds Banking Group.