Food Service Auditor
Posted today
Job Viewed
Job Description
At Food Alert, we’re passionate about making food safety simple, practical, and people-focused. Our consultants work with clients across the UK and Ireland, helping businesses of all shapes and sizes stay compliant and confident in their operations.
We’ve built trusted partnerships with some of the UK’s most recognisable hospitality brands - including Dishoom, BrewDog, and The Ivy Collection - as well as independent operators, retail groups, and leisure businesses nationwide.
We’re proud to be part of The Citation Group , one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services. With over 110,000 clients, 15 acquisitions in three years, and the backing of KKR, Hg Capital, and HarbourVest, our growth is accelerating and we want you to be part of it.
We don’t just offer jobs - we build careers that inspire and empower. We’re a fast-paced, forward-thinking group that values action over politics, people over process, and passion in everything we do.
What You’ll Be Doing
No two days are ever the same. One day you might be auditing a Michelin-star restaurant, the next a boutique hotel or high-street café.
You’ll be:
- Conducting food safety and health & safety inspections and audits at client sites.
- Producing clear, practical reports and recommendations.
- Delivering risk assessments (including occupational, manual handling, PPE).
- Supporting new client onboarding and our digital compliance platform, Alert65.
- Providing tailored advice, consultancy and training to clients across varied environments.
- Acting as account manager for a portfolio of hospitality clients.
- Investigating food safety incidents (e.g. allergens, contamination, food poisoning).
- Contributing to our Advice Line rota and internal continuous improvement.
What We’re Looking For
- A strong background in food safety and/or health & safety auditing, ideally within hospitality.
- Level 4 Food Safety qualification (essential).
- A BSc in Environmental Health or equivalent experience (desirable).
- Experience with higher-risk sites (e.g. hotels, leisure, spa environments) is a plus.
- Excellent communication, organisation and time-management skills.
- Adaptable, relationship-driven, and confident influencing clients.
- Full UK driving licence and willingness to travel.
Who You Are
You’re personable, curious, and love working with people. You take pride in helping businesses get things right, not just ticking boxes. You’re confident giving advice, practical in your approach, and you care about the detail.
If you’re already an auditor, great. If you’re an experienced food safety or hospitality professional ready to step up, we’ll give you the training, tools, and mentoring to help you succeed.
Why Join Us
Tailored on-the-job training, mentoring and clear progression paths.
25 days’ holiday + bank holidays + 3 festive ‘gift days’.
Enhanced leave (including marriage and new grandparent leave).
Healthcare cash plan, life insurance and Employee Assistance Programme.
Referral bonuses, incentive vouchers and regular socials — we celebrate our wins!
Be part of a national, growing team that’s shaping the future of food safety.
Food Service Auditor
Posted today
Job Viewed
Job Description
At Food Alert, we’re passionate about making food safety simple, practical, and people-focused. Our consultants work with clients across the UK and Ireland, helping businesses of all shapes and sizes stay compliant and confident in their operations.
We’ve built trusted partnerships with some of the UK’s most recognisable hospitality brands - including Dishoom, BrewDog, and The Ivy Collection - as well as independent operators, retail groups, and leisure businesses nationwide.
We’re proud to be part of The Citation Group , one of the UK’s leading providers of Health & Safety, HR, Employment Law, and ISO services. With over 110,000 clients, 15 acquisitions in three years, and the backing of KKR, Hg Capital, and HarbourVest, our growth is accelerating and we want you to be part of it.
We don’t just offer jobs - we build careers that inspire and empower. We’re a fast-paced, forward-thinking group that values action over politics, people over process, and passion in everything we do.
What You’ll Be Doing
No two days are ever the same. One day you might be auditing a Michelin-star restaurant, the next a boutique hotel or high-street café.
You’ll be:
- Conducting food safety and health & safety inspections and audits at client sites.
- Producing clear, practical reports and recommendations.
- Delivering risk assessments (including occupational, manual handling, PPE).
- Supporting new client onboarding and our digital compliance platform, Alert65.
- Providing tailored advice, consultancy and training to clients across varied environments.
- Acting as account manager for a portfolio of hospitality clients.
- Investigating food safety incidents (e.g. allergens, contamination, food poisoning).
- Contributing to our Advice Line rota and internal continuous improvement.
What We’re Looking For
- A strong background in food safety and/or health & safety auditing, ideally within hospitality.
- Level 4 Food Safety qualification (essential).
- A BSc in Environmental Health or equivalent experience (desirable).
- Experience with higher-risk sites (e.g. hotels, leisure, spa environments) is a plus.
- Excellent communication, organisation and time-management skills.
- Adaptable, relationship-driven, and confident influencing clients.
- Full UK driving licence and willingness to travel.
Who You Are
You’re personable, curious, and love working with people. You take pride in helping businesses get things right, not just ticking boxes. You’re confident giving advice, practical in your approach, and you care about the detail.
If you’re already an auditor, great. If you’re an experienced food safety or hospitality professional ready to step up, we’ll give you the training, tools, and mentoring to help you succeed.
Why Join Us
Tailored on-the-job training, mentoring and clear progression paths.
25 days’ holiday + bank holidays + 3 festive ‘gift days’.
Enhanced leave (including marriage and new grandparent leave).
Healthcare cash plan, life insurance and Employee Assistance Programme.
Referral bonuses, incentive vouchers and regular socials — we celebrate our wins!
Be part of a national, growing team that’s shaping the future of food safety.
Customer Service Advisor
Posted 1 day ago
Job Viewed
Job Description
Now Hiring: Customer Service Advisor (Full-Time, Office-Based)
Location: Newcastle – Cobalt Business Park, Mercury House (NE27 0BY)
Salary: £23,000 – £24,000 per year (PAYE) + Holiday Benefits
Hours: 37.5 hours per week | Rotational shifts (including weekends)
Contract: Full-time, Contract-to-Permanent
Are you passionate about delivering exceptional customer service and ready to grow your career with one of the UK’s leading banking service providers?
We’re looking for Customer Service Advisors to join our dynamic team.
You’ll receive comprehensive paid training (2–3 weeks) to ensure you’re confident and fully prepared to deliver top-quality customer support.
Your Role:
- Respond to customer calls promptly and professionally.
- Log and validate all customer interactions using internal systems.
- Resolve queries efficiently using the right tools and resources.
- Deliver a first-class experience on every interaction, every time.
What We Offer:
- Competitive salary + holiday pay.
- Full training and continuous support.
- Opportunity to transition to a permanent role .
- A collaborative and friendly team environment.
- Modern office space in Newcastle’s Cobalt Business Park .
If you’re customer-focused, empathetic, and a strong communicator who enjoys problem-solving and helping people, we’d love to hear from you!
Apply today and take the next step toward a rewarding career in customer service.
Customer Service Representative
Posted 25 days ago
Job Viewed
Job Description
We are currently looking for a Customer Service Representative. If you are a good team player who loves working in a fast-paced environment where no two days are the same, you could thrive as a Customer Service Representative.
We are looking for people who share our passion, energy and enthusiasm for creating unbeatable customer experiences. You'll relish the chance to make a difference to every customer journey within one of the world's largest car rental companies.
The role: Taking the wheel at Hertz
CUSTOMER SERVICE
- Provides world class customer service, creating a friendly, welcoming customer experience through personalized service during both the rent and return process maximizing customer loyalty and sales opportunities.
SELLING
- Outstanding selling skills that meet the needs of our customers, whilst identifying and maximizing opportunities to increase revenue to meet the daily, weekly, monthly, and annual targets.
PROBLEM SOLVING
- Ability to resolve a wide variety of issues that the customer might experience through their rental journey, by leveraging Hertz's proven customer service tools and methods and involving management.
TEAMWORK
- Ability to work in a fast-paced environment, efficiently and effectively to meet the quality, service, and performance goals for the location. Supporting colleagues across all roles within operations to create a smooth customer experience.
CONTROL & AUDIT
- Adheres to company SOP's for all valeting, delivery and collection provisions, to ensure the location is fully compliant. Includes control of customer data under GDPR.
Ensures rentable standard is met and any additional damage documented on return.
CONTINUOUS IMPROVEMENT
- Encourages and maintains a 'Best practice sharing culture', always striving to find ways to improve service and change mind set.
Your benefits: Fuelling your journey
- Uncapped commission
- 25 days holidays (plus Bank Holidays)
- Fantastic customer service and sales training
- Wide range of training and development courses available to all employees
- Career development opportunities across Hertz UK and Europe
- Car Rental discount across Europe, including friends & family members
Essential Requirements
Your skills: What you'll need for a great journey
- A valid UK or EU driving license
- An enthusiastic, flexible and positive attitude towards selling
- Previous experience in a customer service, sales or retail environment
- Good English skills, enabling you to be a brilliant communicator
- You are willing to work on a shift Rota basis, 7 days per week and be flexible.
About Us
The Hertz Corporation has an exciting portfolio of rental car brands - including Hertz, Dollar, Thrifty and Firefly. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets. Please APPLY NOW
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Customer Service Representative
Posted 25 days ago
Job Viewed
Job Description
We are currently looking for a Customer Service Representative. If you are a good team player who loves working in a fast-paced environment where no two days are the same, you could thrive as a Customer Service Representative.
We are looking for people who share our passion, energy and enthusiasm for creating unbeatable customer experiences. You'll relish the chance to make a difference to every customer journey within one of the world's largest car rental companies.
The role: Taking the wheel at Hertz
CUSTOMER SERVICE
- Provides world class customer service, creating a friendly, welcoming customer experience through personalized service during both the rent and return process maximizing customer loyalty and sales opportunities.
SELLING
- Outstanding selling skills that meet the needs of our customers, whilst identifying and maximizing opportunities to increase revenue to meet the daily, weekly, monthly, and annual targets.
PROBLEM SOLVING
- Ability to resolve a wide variety of issues that the customer might experience through their rental journey, by leveraging Hertz's proven customer service tools and methods and involving management.
TEAMWORK
- Ability to work in a fast-paced environment, efficiently and effectively to meet the quality, service, and performance goals for the location. Supporting colleagues across all roles within operations to create a smooth customer experience.
CONTROL & AUDIT
- Adheres to company SOP's for all valeting, delivery and collection provisions, to ensure the location is fully compliant. Includes control of customer data under GDPR.
Ensures rentable standard is met and any additional damage documented on return.
CONTINUOUS IMPROVEMENT
- Encourages and maintains a 'Best practice sharing culture', always striving to find ways to improve service and change mind set.
Your benefits: Fuelling your journey
- Uncapped commission
- 25 days holidays (plus Bank Holidays)
- Fantastic customer service and sales training
- Wide range of training and development courses available to all employees
- Career development opportunities across Hertz UK and Europe
- Car Rental discount across Europe, including friends & family members
Essential Requirements
Your skills: What you'll need for a great journey
- A valid UK or EU driving license
- An enthusiastic, flexible and positive attitude towards selling
- Previous experience in a customer service, sales or retail environment
- Good English skills, enabling you to be a brilliant communicator
- You are willing to work on a shift Rota basis, 7 days per week and be flexible.
About Us
The Hertz Corporation has an exciting portfolio of rental car brands - including Hertz, Dollar, Thrifty and Firefly. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets. Please APPLY NOW
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Customer Service Advisor
Posted today
Job Viewed
Job Description
Now Hiring: Customer Service Advisor (Full-Time, Office-Based)
Location: Newcastle – Cobalt Business Park, Mercury House (NE27 0BY)
Salary: £23,000 – £24,000 per year (PAYE) + Holiday Benefits
Hours: 37.5 hours per week | Rotational shifts (including weekends)
Contract: Full-time, Contract-to-Permanent
Are you passionate about delivering exceptional customer service and ready to grow your career with one of the UK’s leading banking service providers?
We’re looking for Customer Service Advisors to join our dynamic team.
You’ll receive comprehensive paid training (2–3 weeks) to ensure you’re confident and fully prepared to deliver top-quality customer support.
Your Role:
- Respond to customer calls promptly and professionally.
- Log and validate all customer interactions using internal systems.
- Resolve queries efficiently using the right tools and resources.
- Deliver a first-class experience on every interaction, every time.
What We Offer:
- Competitive salary + holiday pay.
- Full training and continuous support.
- Opportunity to transition to a permanent role .
- A collaborative and friendly team environment.
- Modern office space in Newcastle’s Cobalt Business Park .
If you’re customer-focused, empathetic, and a strong communicator who enjoys problem-solving and helping people, we’d love to hear from you!
Apply today and take the next step toward a rewarding career in customer service.
Customer Service Advisor Apprenticeship
Posted today
Job Viewed
Job Description
Where : Darlington
Full time : Permanent
Salary : £21,620.00 per year
The Role
Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.
Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team you'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.
You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.
We are more than a team at EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.
Your Future With Us
We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.
Wondering If You’re What We’re Looking For?
We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age , race , sexuality , disability , religion or gender identity , we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.
Wondering What’s In It For You?
Being part of the EE family brings a huge number of benefits including the below:
- A great starting salary of £21,620 plus incentives throughout the year
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, for you and the family
- A share scheme where you can invest in the company at a discounted rate
- 25 days holiday with the option to buy more
- Optional Pension scheme to protect your future
- Critical Illness cover
- Childcare vouchers
- Gym membership discounts
- Discounts off attractions for the family all year round
- The smaller bits like; free parking on our sites, subsided canteen, free tea and coffee, and even a concierge
What Are You Waiting For?
If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!
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Customer Service Advisor Apprenticeship
Posted today
Job Viewed
Job Description
Where : Darlington
Full time : Permanent
Salary : £21,620.00 per year
The Role
Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.
Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team you'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.
You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.
We are more than a team at EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.
Your Future With Us
We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.
Wondering If You’re What We’re Looking For?
We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age , race , sexuality , disability , religion or gender identity , we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.
Wondering What’s In It For You?
Being part of the EE family brings a huge number of benefits including the below:
- A great starting salary of £21,620 plus incentives throughout the year
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, for you and the family
- A share scheme where you can invest in the company at a discounted rate
- 25 days holiday with the option to buy more
- Optional Pension scheme to protect your future
- Critical Illness cover
- Childcare vouchers
- Gym membership discounts
- Discounts off attractions for the family all year round
- The smaller bits like; free parking on our sites, subsided canteen, free tea and coffee, and even a concierge
What Are You Waiting For?
If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!
Customer Service Advisor Apprenticeship
Posted today
Job Viewed
Job Description
Where : Darlington
Full time : Permanent
Salary : £21,620.00 per year
The Role
Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.
Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team you'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.
You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.
We are more than a team at EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.
Your Future With Us
We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.
Wondering If You’re What We’re Looking For?
We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age , race , sexuality , disability , religion or gender identity , we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.
Wondering What’s In It For You?
Being part of the EE family brings a huge number of benefits including the below:
- A great starting salary of £21,620 plus incentives throughout the year
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, for you and the family
- A share scheme where you can invest in the company at a discounted rate
- 25 days holiday with the option to buy more
- Optional Pension scheme to protect your future
- Critical Illness cover
- Childcare vouchers
- Gym membership discounts
- Discounts off attractions for the family all year round
- The smaller bits like; free parking on our sites, subsided canteen, free tea and coffee, and even a concierge
What Are You Waiting For?
If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!
Customer Service Advisor Apprenticeship
Posted today
Job Viewed
Job Description
Where : Darlington
Full time : Permanent
Salary : £21,620.00 per year
The Role
Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.
Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team you'll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.
You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.
We are more than a team at EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.
Your Future With Us
We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.
Wondering If You’re What We’re Looking For?
We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age , race , sexuality , disability , religion or gender identity , we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.
Wondering What’s In It For You?
Being part of the EE family brings a huge number of benefits including the below:
- A great starting salary of £21,620 plus incentives throughout the year
- Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
- Volunteering days, so you can give back to your local community
- Optional Private Healthcare and Dental, for you and the family
- A share scheme where you can invest in the company at a discounted rate
- 25 days holiday with the option to buy more
- Optional Pension scheme to protect your future
- Critical Illness cover
- Childcare vouchers
- Gym membership discounts
- Discounts off attractions for the family all year round
- The smaller bits like; free parking on our sites, subsided canteen, free tea and coffee, and even a concierge
What Are You Waiting For?
If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!