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Clinigen is a rapidly growing global specialty pharmaceutical services business with a unique combination of services across the pharmaceutical lifecycle. We currently have over 1,000 employees headquartered in the UK with global offices in the US, EU (Belgium, Germany, France), Asia Pacific and South Africa. Clinigen is growing rapidly and is positioned well for an exciting future of continued expansion.

To support our growth, we are currently seeking a detailed orientated, customer-focused and French speaking Customer Service Representative reporting into our Customer Service Team Leader.

Please note we welcome applications from individuals based within a commutable distance to our Weybridge, Surrey or Burton-On-Trent, Staffordshire offices. We operate a hybrid working environment - two days onsite, three days WFH.

The Role:

As our newly appointed Customer Service Representative you will be the primary point of direct contact for communication with Clinigen’s customers i.e. hospitals, physicians and pharmacists. You have responsibility for servicing customer needs and providing information and support for the range of Clinigen and client products to assigned customer accounts. Ensure all enquiries and orders are processed accurately following set systems and processes.

Key Responsibilities:

You will be self sufficient with the ability to self-check work whilst handling a range of customer contacts within Clinigen's customer service environment, using knowledge and skills gained through first class training to provide our customers with an outstanding level of service in an efficient and effective manner. Customer contact is referencing, but not exclusive to, in and outbound telephone calls, emails, faxes and any digital platform related activity required to support our customers.

You will be trained on a range of systems related to support our service offering and will be required to showcase a professional and polished service whilst utilising these systems. You will adopt a flexible approach as services may be subject to change.

You will deliver world class support and guidance to a range of global customers within the Customer Service department through:

• Order and enquiry handling
• Training and Process
• Customer Relationship & Support

Requirements

• Fluent Language ability (both written and verbal) for assigned region(s). Applicants with language capability where not a native speaker must be able to converse to an excellent level across all mediums
• Educated to a minimum of GCSE and or equivalent regional qualification
• Demonstrable experience of working in a Customer service environment
• Excellent communication skills with a customer centric focus
• Ability to multitask with ensuring great organisational skills
• Adaptable and dynamic approach to ensure the role mimics developing industry trends and technological developments
• Good working knowledge of all Microsoft Office packages. Oracle system and digital experience a distinct advantage

Benefits

• 27 days holiday plus 8 bank holidays
• Pension contributions 4.5% matched
• Life assurance 4 x annual salary
• Flexible Benefits Platform with £25/month Company contribution
• Annual salary review
• Independent financial advice service
• Enhanced Employee Assistance Programme
• Shopping discounts with retailers
• Long service awards
• Recognition scheme & employee of the year awards

If you are looking to be a customer facing representation for a global specialty pharmaceutical service provider with a passion to provide industry leading services, this could be the role for you.

Interested? We would love to hear from you, please apply today for consideration.

We welcome applications from individuals based within a commutable distance to our Weybridge, Surrey offices.

Key Responsibilities:

Self-Managed with ability to self-check work whilst handling a range of customer contact within a customer service environment, using knowledge and skills gained through training to provide our customers with an outstanding level of service in an efficient and effective manner. Customer contact is referencing, but not exclusive to, in and outbound telephone calls, emails, faxes and any digital platform related activity required to support our customers. An Account Executive will be trained on a range of systems related to support our service offering and will be required to showcase a professional and polished service whilst utilising these systems. A flexible approach is required as services may be subject to change. Expectation to deliver world class support and guidance to a range of global customers within the Customer Service department through:

Order and enquiry handling:

• Within set SLA’s, and referencing the relevant internal reference instructions, process customer orders and enquiries accurately, efficiently in full through to completion to deliver the right drug, to the right patient, at the right time
• Adhere to set regulatory, legislative, and compliance-based SOP’s whilst handling customer data and in accordance with Clinigen processes
• Process quotations and product sourcing enquiries in line with training and reference documents for respective regions
• Keep up to date with Standard Operating Procedures to ensure order and enquiry handling compliance
• Log any compliance-based enquiries in the Quality system as per SOP (excursion of stock, complaints, non-conformances etc.)
• Develop relationships with our customers to deal with enquiries first time and in full, where possible. Soft skill communication is clear and apparent at all times

Training and Process:

• Complete an ‘onboarding’ training program specific to your Customer Services role and upon further experience, assist to deliver this training to new starters
• Ensure familiarisation and confidence in using all systems and processes within the Customer Services department in line with our departmental training hub and reference documents
• Input in improving customer experience by communicating any process constraints or improvement activity ideas
• Expectation to attend all compliance-based refresher training programs set by the Training Manager
• Provide constructive feedback to Clinigen using the Peakon system to showcase our expertise and to help be the voice of our customers
• Comply with all internal practices and SOPs. Customer Service authored SOPs should be well known
• Strive to achieve personal objectives set by line manager and relevant departmental KPIs and attend regular check ins with your line manager to record these in the company appraisal portal
• Develop and maintain an understanding of all relevant Clinigen and client products to support our customer needs
• Familiarise yourself with internal colleagues’ processes to ensure a collaborative nature in our exchanges

Customer Relationship & Support:

• Respond to inbound calls, emails and faxes consistently meeting and maintaining the department KPIs ensuring that response times for the customer does not fall outside of SLA
• Follow company guidelines whilst thinking quickly and outside the box to offer solutions to meet the customer’s needs
• Make outbound calls to our customers to support strategic projects or for a business requirement
• Ability to de-escalate calls and emails in an effective manner and know when to escalate to senior team members for resolution support
• Build long-term and ongoing external customer relationships through effective communication and interpersonal skills to ensure repeat business opportunity
• Collaborate with internal Clinigen Teams to ensure the customers account is compliant and created according to their needs i.e., online access
• Develop and maintain effective long-term working relationships with all internal customers and support functions within the business to aid customer management
• Ability to communicate and engage with a high level of professionalism and flexibility to adapt to our customers demands as per language and cultural requirement
• Support the customer needs in line with departmental KPIs
• When appropriate, promote Clinigen Direct and encourage customers to process their own orders through the digital platformEnsure that complaints and non-conformances are captured in line with our SOP’s and corrective actions are
• implemented promptly to ensure customer relationship is maintained. Awareness to escalate when required.
• Work in a flexible manner to assist and support other areas of the Customer Service department and customers as and when necessary

Additional duties:

The list of duties is not intended to be exhaustive but gives a general indication of the tasks involved. It is the nature of the company that tasks and responsibilities are, in many circumstances, unpredictable and varied. All employees are, therefore, expected to work in a flexible way when the occasion arises and acknowledge that tasks not specifically covered in their job description are not excluded.

Requirements

• Fluent Language ability (both written and verbal) for assigned region(s). Applicants with language capability where not a native speaker must be able to converse to an excellent level across all mediums
• Educated to a minimum of GCSE and or equivalent regional qualification
• Demonstrable experience of working in a Customer service environment
• Excellent communication skills with a customer centric focus
• Ability to multitask with ensuring great organisational skills
• Adaptable and dynamic approach to ensure the role mimics developing industry trends and technological developments
• Good working knowledge of all Microsoft Office packages. Oracle system and digital experience a distinct advantage
• Potential experience in a Customs environment.

Benefits

• 27 days holiday plus 8 bank holidays
• Pension contributions 4.5% matched
• Life assurance 4 x annual salary
• Flexible Benefits Platform with £25/month Company contribution
• Annual salary review
• Independent financial advice service
• Enhanced Employee Assistance Programme
• Shopping discounts with retailers
• Long service awards
• Recognition scheme & employee of the year awards

Salary:

£25,652.88 + Bonus + Excellent Benefits

Sales Advisor - High Wycombe - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.  

Also, did we mention? In addition to the £25,652 salary, there are also benefits on tap – including.

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.   

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! 

As a Sales Advisor based in our High Wycombe branch you’ll be responsible for:  

• Serving customers on the trade counter by understanding their specific needs and providing product recommendations.

• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude.

• Working within the warehouse maintaining excellent Health & Safety standards (This will involve manual handling heavy stock e.g. boilers, radiators, sinks and toilets).

• Booking stock in and putting it away in the designated location.

• Picking and packing customer orders with accuracy and efficiency.

This is a full time permanent role working 40 hours per week, Monday to Friday between 7:30am - 5pm and 1 in 4 Saturdays from 8am - 12pm.

And here’s what we’d like you to have:

• Experience in the Plumbing & Heating Industry.

• A full UK Manual Driving Licence.

• Prior customer service and sales experience with the ability to engage with the customer to deliver outstanding service.

• To be a team player who is happy to assist in all areas to ensure the smooth running of the branch.

We look forward to receiving your application!

#ACHS100

Salary:

£25,652 + Bonus + Excellent Benefits

Sales Advisor - Slough - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.  

Also, did we mention? In addition to the salary of £25,652 salary, there are also benefits on tap – including.

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.   

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! 

As a Sales Advisor based in our Slough branch you’ll be responsible for:  

• Serving customers on the trade counter by understanding their specific needs and providing product recommendations

• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude

• Booking stock in and putting it away in the designated location

• Proactively contacting customers to build relationships and drive branch growth, particularly focusing on those with reduced or inactive spending.

This is a full time permanent role working 40 hours per week, Monday to Friday. Weekend working required 1 in 3 Saturdays paid as overtime 8am-12pm

And here’s what we’d like you to have:

• Prior customer service or sales experience.

• Willingness to learn, with a positive and enthusiastic attitude and a strong work ethic.

• Confidence in engaging with customers both face-to-face and over the phone.

• A confident, proactive approach to sales—promoting products, quoting accurately, and building customer relationships over the phone.

• Driving license desirable to cover drivers annual leave

We look forward to receiving your application!

Overview

We are seeking a motivated and enthusiastic Sales Assistant to join our dynamic team. The ideal candidate will possess excellent communication skills and a passion for customer service. This role involves engaging with customers, assisting them with their purchases, and ensuring a pleasant shopping experience. A strong ability to multitask and manage time effectively is essential, as well as the capability to work in a fast-paced environment.

Duties

• Greet customers warmly and assist them in selecting products that meet their needs.
• Provide knowledgeable advice on merchandise, including features and benefits, to enhance the customer experience.
• Engage in upselling techniques to maximise sales opportunities while maintaining customer satisfaction.
• Maintain an organised sales floor by merchandising products effectively and ensuring displays are attractive and well-stocked.
• Handle customer inquiries via phone and in-person with professionalism and courtesy, demonstrating excellent phone etiquette.
• Process transactions accurately using the point-of-sale system, ensuring basic math skills are applied for cash handling.
• Collaborate with team members to achieve sales targets and maintain a positive working environment.
• Keep track of inventory levels and assist in restocking as necessary.

Experience

• Previous experience in a retail or sales environment is preferred but not essential.
• Multilingual or bilingual abilities, particularly in English and Spanish, are highly desirable to cater to a diverse customer base.
• Strong organisational skills to manage tasks efficiently throughout the day.
• Excellent communication skills, both verbal and written, to interact effectively with customers and colleagues.
• Basic math skills for handling transactions and managing cash flow.
• Proven time management abilities to prioritise tasks effectively in a busy retail setting. If you have a passion for sales and enjoy working with people, we would love to hear from you

Job Types: Full-time, Permanent

Pay: £350.00-£650.00 per week

Benefits:

• Casual dress
• Company events
• Flexitime
• On-site parking
• Referral programme

Work Location: In person

Residency

5 years residency NOT required

Employer

A. De Gruchy & Co. Ltd.

Closing date

30 September 2025

Reference

66211

Contract

Permanent

Hours

Full Time

Salary

£13.00 p/h

Great opportunities in our Ladies Fashion department We are interested in hearing from you if you:

• Have a passion for retail, and can offer an excellent level of customer service
• Have the ability to work on an individual basis and as part of a team
• Have the ability to use your initiative and seek out opportunities to learn and develop
• Maintain a good standard of appearance The Role Purpose is 'To make customers smile' by engaging with customers, delivering excellent service, and providing product information to enable the customer to make an informed choice.

Previous experience in retail is desirable but not essential.

To apply, please send your CV to

We thank all applicants for their interest, however, only those selected for an interview will be contacted. When emailing please specify the role you are applying for.

Core skills required

• Ability to speak and understand English
• CV Required
• References

How to apply

• Email

Contact name

Nathan Chapman

Email

Address

50-52 King St.

St. Helier

JE4 8NN

Company Description

AMAIA CLOTHING LIMITED is a premium kidswear company based in London, offering chic and refined clothing for lively and happy children. With a flagship store in Chelsea and a website shipping worldwide, AMAIA CLOTHING LIMITED has been trusted by families since 2004. Designed in London and made in Spain in family-owned ateliers, our clothes are known for their timeless elegance, matching looks for siblings, and attention to details. Amaia has opened a new concession at Harrods on July 2025.

Role Description

As a sales associate, you will play a key role in representing the brand within Harrods, ensuring an elevated customer journey that reflects our values. You will drive sale through exceptional client service, product knowledge, and a genuine passion for luxury retail.

• Deliver a personalised and memorable client experience that reflects Amaia’s signature warmth and sophistication.
• Maintain strong product knowledge to confidently present the brand’s collections, materials, and craftsmanship.
• Consistently overachieving in sales, striving to increase on personal and store targets.-Ensure impeccable visual merchandising and stock presentation in line with the brand and Harrods Standards.-
• Manage client transactions with precision, using the Harrods POS system in line with operational guidelines.
• Contribute to replenishment, stock control, and daily operational tasks.
• Represent the brands value through professional presentation and communication.
• Assist in client outreach and support clienteling initiatives to grow brand’s loyal customer base.
• Collaborate with Harrods team to ensure day to day operations and uphold concession standards.
• Check all deliveries are correct and report any discrepancies to Concession Manager.

Qualifications

• Team player
• Proactive in fast paced environments
• Flexible to work weekends, bank holidays and peak seasons -
• Strong interpersonal and communication skills
• Previous experience in retail is a must, in a premium environment
• Ability to effectively interact with customers and provide exceptional service
• Attention to detail and a passion for delivering a positive customer experience
• Knowledge of children's clothing is beneficial
• Fluent English mandatory + second language would be a plus
• Harrods experience would be a plus

Job Title: Sales Advisor - Luxury Technology & Mobile Phones

Location: Luxury Department Store in Knightsbridge

Salary: £30,000 basic + Commission

About the company

The company is the pinnacle of luxury technology and mobile phones , blending cutting-edge innovation with master craftsmanship. Each handset is a statement of exclusivity, individuality, and refinement.

The Role

Seeking an experienced Sales Advisor to join the team. You will be the face of the brand within the world’s most prestigious department store, providing exceptional service and delivering a seamless luxury experience to their high-net-worth clientele.

Key Responsibilities:

• Deliver world-class clienteling, ensuring every interaction reflects the exclusivity and prestige of the brand.
• Cultivate and maintain long-term relationships with UHNW clients, VIPs, and collectors.
• Drive sales and exceed targets through deep product knowledge and consultative selling.
• Represent the brand with confidence and sophistication on the shop floor.
• Support the Boutique Manager with training, mentoring, and motivating junior team members.
• Ensure boutique presentation and service standards are consistently maintained at a level of excellence.

About You:

• Previous experience in luxury retail sales, ideally within fine jewellery, watches, fashion, or technology.
• Strong clienteling expertise with a proven record of nurturing repeat business and building a loyal client book.
• Natural confidence, charisma, and the ability to build trust with discerning international clients.
• Commercially astute with a results-driven approach.
• Impeccable grooming, communication, and presentation skills.

What's for you:

• Competitive basic salary with commission and performance bonuses.
• Opportunity to work with one of the most exclusive luxury technology brands in the world.
• A prestigious environment with global exposure to UHNW clientele.
• Career development within luxury retail and brand training in craftsmanship, technology, and client excellence.

If you are a polished luxury sales professional with the drive to exceed expectations and the passion to represent the brand, we would love to hear from you. Apply today to take your career to the next level.

360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.

Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

• 0.0 Associates LTD is seeking a dynamic and experienced Sales Assistant to join our team. This role's primary responsibility is to assist the sales team, focusing primarily on managing the distribution of any sales documentation. The Sales Assistant will work directly with the sales team.
  • Preparing and then follow up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them.
  • Liaise with other departments and the team to build, prepare and deliver relevant information for the customers.
  • Work closely with the Sales team to assess the progress of the department and develop Sales strategy accordingly.
  • Produce reports on progress within the department and outline any developed strategies to improve.

Qualifications:

• Excellent customer service and communication skills.
• Strong knowledge of sales processes.
• A professional and composed demeanor, especially under pressure.

Benefits:

• Competitive pay structure.
• A supportive, team-oriented environment.
• Opportunity for growth and career advancement.

As a Sales Assistant at 0.0 Associates LTD, you will have the outstanding opportunity to grow with a team of professionals dedicated to excellence and forward-thinking. We believe strongly in nurturing talent and providing our team with the tools necessary to succeed in their roles. If you are a motivated, detail-oriented individual looking for a challenge, we encourage you to apply for our Sales Assistant position.