1431 Whitbread jobs in Bedfordshire

Are you passionate about customer service and looking to take the next step in your career? A growing organisation is seeking a motivated individual to join their Internal Sales team in Milton Keynes.

This role is ideal for someone with call centre or customer service experience who thrives in a fast-paced environment and enjoys building relationships with customers.

This is a full-time office based role.

Key Responsibilities:

• Engage with customers via phone and email to promote products and services.
• Provide quotes, process orders, and ensure accuracy and timely follow-up.
• Handle enquiries with professionalism and persistence to meet customer expectations.
• Advise on product availability and pricing.
• Build and maintain strong customer relationships.
• Take ownership of personal development and contribute to team performance.

What You'll Bring:

• GCSEs (or equivalent) in Maths and English.
• Strong communication skills and a customer-first mindset.
• Experience in a call centre or customer service role.
• Confidence using Microsoft Office and data entry systems.
• A proactive attitude with a desire to grow and succeed.

What's Offered:

• Salary: 25,500pa
• 25 days annual leave (increasing with service)

This is a fantastic opportunity to join a company with a long-term vision and strong values.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Role:  Customer Service Administrator

Location:  Royston

Hours: Monday to Friday, 40 hours a week

Salary: £14.42 - £14.90 an hour, weekly pay

Temporary to Permanent, Immediate Start

An excellent opportunity has now arisen for an experienced Customer Service Administrator to join a fast-paced busy manufacturing client based near Royston

Duties of a Customer Service Administrator:

• Handling incoming calls and forwarding where appropriate
• Managing inbound emails
• Processing customer’s orders on the Sage accounts system
• Preparation of all information required for production
• Logistics management including international freight
• Answering price enquiries and providing quotations as necessary
• Answering simple technical queries on products

What we would like from you:

• Proven experience within an office based customer service role
• Order processing experience is essential 
• Excellent communication skills; written and verbal
• Strong numerical skills
• Ability to use systems
• Quick learner
• Highly organised and attention to detail
• Ability to work in a fast pace environment
• MUST be a driver, due to location

If you are interested in this role, please apply below with your most recent CV.

WGCCOMMPERM

By applying to this job advertisement, you confirm you have read and understood our  Data Protection and Privacy statement  and give OA Group authorisation to hold you provided data .

Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

The Client

Our client began life as a small family business established in 1946 and today is recognised as a market leading residential developer boasting 5-star builder status.

They are committed to building exceptional quality homes and were recently crowned ‘Large housebuilder of the year’ at the Housebuilder Awards 2023.

The Role

Our client is currently recruiting for a Customer Service Coordinator to join their fast paced and high performing team.

You will be responsible taking calls from customers, making accurate logs on the internal CRM system and managing jobs from start to finish, liaising with customers and contractors to set deadlines.

The ideal candidate will have demonstrated strong customer services skills in their career to date and be confident in achieving results against set KPIs.

Full time – 35 hours per week – Monday to Friday (Week 1 0800 till 1600 and then week 2 0930 till 1730).

Benefits

• Annual performance related bonus
li>25 days annual leave + bank holidays
• Company pension
• Private Healthcare after 1 years’ service
< i>Access to company car leasing scheme
• Ride to work scheme

Join Our Team As A Customer Service Advisor!

Do you have a passion for excellent customer service and enjoy helping people? Are you looking for job security and career opportunities working for a leading provider of outsourced customer services solutions? Do you enjoy great job satisfaction, ensuring customer needs are at the heart of your interactions and that all queries are positively resolved?

Rate of pay: 12.21 per hour

Full Time: Full time hours, shifts allocated between 8:30-17:30

Location: Fully onsite in Queensway, Stevenage, SG1 1FN

Start date: 11th of August 2025

Job description:

To provide the initial point of contact for Hertfordshire citizens and businesses wanting to access the Council's services. Contact will be primarily through telephone or e-Service (web or email) channels, although future planned technology developments are likely to see these channels expand to include customers communicating via social media channels such as Twitter or Facebook. Correspondence by letter and other "white mail" will also be in scope for this role. Delivering services which are of the highest-quality, effective, efficient & innovative, the main purpose of the Customer Adviser role is to provide advice, assistance and support to citizens and businesses interacting with the Councils services. Customer Advisers will be required to deal effectively with incoming customer requests ensuring these are logged on the appropriate technology and dealt with to a high standard, in line with agreed processes and procedure to ensure an excellent customer experience relating to the council's services.

Essential:

• Excellent communication skills - both verbal and written

• Good telephone skills

• Ability to converse at ease with members of the public and provide advice in accurate spoken English

• Combination of skills and experience in contact centre or customer service.

• PC literate with excellent keyboard skills

• Good communicator, highly customer focused.

• Be familiar with and comply with Serco and HCC customer service and administration policy and procedures, for which the necessary training will be provided.

• Understanding of the citizen portal (training will be provided)

• Ability to deal professionally with multi contact channels including webchat/social media etc

• Able to convey information specific to caller's needs.

You'll be responsible for:

• Dealing with a diverse range of customers through inbound calls to ensure the customer care journey is as smooth as possible, resolving queries "Right First Time" in a prompt, friendly and professional manner.

• Capture, maintain and ensure quality and safety of customer data.

• Assessing claims and dealing with customer enquiries via electronic means.

• Supporting the Department's aim in the digitisation of all claimant services.

• Delivering and maintaining individual and team targets.

Requirements:

• Good verbal and written English communication skills.

• Ability to follow instructions and processes.

• Resilience and the ability to work in a fast paced, high pressured team environment.

• Verified RTW documentation.

Working at Serco, you'll have a can-do attitude with a genuine passion for excellent customer service and enjoy helping people. And with us, you're not just another employee. You're an individual, and this is how you'll be treated. With your dedicated management team with you every step of your career, you'll be joining us in a proudly diverse and inclusive workplace and will enjoy a relaxing break time in one of our many themed break-out areas.

If this sounds like the job you are looking for, click apply today

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Are you passionate about delivering a high standard of customer service?

Are you available to work immediately?

Would you like to begin a new position ASAP?

We are recruiting for a B2B Customer Service Administrator to join a leading organisation based in the Watford area. Due to growth within the business, our well-established client has an exciting opportunity for a Customer Service Administrator to join their team on a temp-to-perm basis.

This is a hybrid working opportunity (2 days from home, 3 days in the office)

Monday - Friday 08:30 - 17:30

Hourly rate based on the salary of 27,000 - 30,000pa

Free on-site parking and good public transport links.

Duties:

• Managing inbound enquiries via phone and email
• Updating customer information on the CRM system
• Raising purchase orders
• Relaying information to customers with regards to delivery time, product availability, and shipping information
• Resolving invoices and payment issues
• Order processing and returns processing

Candidate Requirements:

• Strong communication (both written and verbal)
• Comfortable with Microsoft packages and CRM
• High attention to detail
• Enthusiastic and willing to learn
• Salesforce experience is preferred
• Able to work in the Watford office 3 days per week

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Would you like to work for an award-winning organisation that offer fantastic salary, benefits and progression? Are you keen to build a career within a successful business? Have you got previous customer service and/or administration experience? We have multiple job opportunities available being recruited for ASAP!

Think Specialist Recruitment are delighted to be working with a fantastic organisation based within the Watford area, this successful, growing and award-winning client have exciting opportunities for customer focused candidates to join their growing team. Offering hybrid working, you must be able to attend training at their Watford office and for 2-3 days per week thereafter.

Salary of 30,000 to 31,000

Benefits include:

• Enhanced pension (up to 15% employer contribution)
• Annual salary review
• Up to 27 days annual leave + bank holidays
• Discretionary bonus paid twice annually
• Salary sacrifice car scheme from day 1
• Private healthcare

Candidates must have a customer service background within an office environment, be keen to learn and also grow their career, as well as be great team players to be part of a successful and growing team.

Role overview:

• Support the order process and ensure high levels of customer service are received
• Provide a good level of customer service by ensuring all enquiries are dealt with quickly and efficiently, and that the customer is kept up to date at all stages of the process
• Process all deliveries for all orders placed online
• Reply to emails in a timely and professional manner
• Provide a high level of support to customers throughout the process
• Handling customer queries and problems as they arise
• Working well as part of a team
• Contact customers if there is an issue with their delivery

Candidate requirements:

• Previous experience within customer service
• Relationship building skills
• Previous administration experience
• Strong team player
• Good communication skills on all levels
• Able to commute to the Watford office - hybrid working is available after training

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Customer Service Administrator
Permanent
Full-time hours (Monday to Friday, 37.5 per week)
Northampton (NN4)
26,000

Looking for your next step in a customer-focused role where no two days are the same?

We are seeking a proactive and organised individual to join our client as a Customer Service Administrator. If you enjoy solving problems, keeping things running smoothly behind the scenes and supporting clients, this could be the ideal role for you.

The main function of this role is acting as a key point of contact for internal and external enquiries, coordinating technical services, managing deliveries and maintaining up-to-date systems.

Key duties and responsibilities for the Customer Service Administrator:

• Establish and maintain good relationships & communication with customers and colleagues.
• Provide a first-rate customer service for internal and external clients.
• Coordinate orders, deliveries & collections and fault reporting.
• Update internal systems with customer and service information.
• Process parts and pricing requests, handle complaints and respond proactively to telephone and email queries.

Key experience and skills required for the Customer Service:

• Previous administration and customer service experience within an office/commercial environment.
• Proficient using different IT systems, databases / CRMs including MS Office.
• Strong organisation, time management and communication.
• Professional telephone manner
• Accuracy and attention to detail
• Driven with a desire to deliver a high-quality service.
• Capable of working autonomously to continually changing deadlines and priorities.

Additional details:

• Full-time hours - Monday to Friday, 9am-5pm with 30-minute lunch.
• Permanent contract
• Fully office-based

• Deliver high-quality customer service via telephone and digital systems.
• Handle and resolve enquiries at the first point of contact wherever possible, ensuring customer satisfaction.
• Maintain up-to-date knowledge of services and procedures to provide accurate information.
• Use a range of systems effectively, including Microsoft Excel, Word, Outlook, the CRM, telephony and switchboard systems, and the website/intranet.
• Support the wider Customer Service Centre (CSC) team by contributing ideas, suggestions, and constructive feedback to improve service delivery.
• Adapt to changing work patterns and undertake additional duties relevant to the role and grade as required.

• Previous experience in a customer service role, particularly handling enquiries via telephone, is essential.
• Confident and capable in the use of multiple IT systems and applications.
• Strong communication skills and a customer-focused approach.
• Ability to manage and resolve issues proactively, maintaining a professional and positive attitude.
• Flexible, adaptable, and able to work well within a team environment.

Customer Service Executive

Location: Hatfield
Salary: £24,000 per annum
Job Type: Permanent
Hours: Monday - Friday, 8:30am - 5pm

Customer Service Executive – About our client:

Our client is seeking a proactive and detail-oriented Customer Service Executive to manage customer accounts, ensure seamless order processing, and provide exceptional client support. This role is ideal for a highly organised individual with strong communication skills and a passion for delivering excellent service.

Customer Service Executive – Details:

• 25 days holiday, plus bank holidays
• Wellbeing services
• Employer pension
• Training & development opportunities

Customer Service Executive – Responsibilities:

• Process customer instructions accurately, ensuring timely despatch.
• Communicate effectively with clients, suppliers, internal teams, and operations to maintain service standards.
• Provide expert guidance on distribution processes.
• Manage a shared inbox, prioritising and escalating emails as needed.
• Handle administrative tasks, including charge notes, collections, and delivery issue resolution.
• Use in-house systems for warehouse management, shipping, and workflow tracking.

Customer Service Executive – Skills & Experience:

• Strong attention to detail and organisational skills.
• Excellent verbal and written communication.
• Solid administrative and IT proficiency, including MS Office.
• Ability to meet deadlines and manage workload effectively.
• Customer service experience in a fast-paced environment.
• Adaptable, proactive, and a strong team player.
• GCSEs (or equivalent) in Maths and English (Grade C or above). 

If you are interested in this role, please apply with your CV.

WGCCOMMPERM

By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data.

Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.