What Jobs are available for Worcestershire County Council in Kidderminster?

Client Support Manager - Procurement / Public Sector Engagement

54,000 + Car Allowance 5,740 + 22% Pension + 44 Days Holiday + Hybrid Working + Career Development + 300 Wellness Allowance

Do you have experience selling to, engaging with, or managing clients across the public sector especially housing associations and local authorities?

Are you confident navigating procurement frameworks, tendering, and bid management within complex stakeholder environments?

This long-established not-for-profit has been a trusted name in procurement and construction for decades. Known for its collaborative culture and community-first values, it empowers staff, reinvests in social impact, and offers an exceptional work-life balance.

In this Midlands-based role, you'll act as the key regional relationship manager for public sector clients and appointed contractors. You'll ensure partners gain maximum value from frameworks, guide them through compliant procurement routes, and identify new opportunities for collaboration and growth.

You'll engage directly with housing associations, local authorities, and other public bodies, helping them deliver better homes, buildings, and communities. This is a people-focused role with real purpose, combining strategic relationship management, procurement expertise, and business development.

The ideal candidate will have experience selling to or managing public sector clients, especially housing associations and local authorities. They'll understand procurement frameworks, tendering, and bid management, and be confident influencing senior stakeholders while identifying new opportunities and delivering value through compliant procurement solutions.

This is a brilliant opportunity to join a nationally respected procurement consultancy, step into a strategic, relationship-driven role, and make a visible impact across public sector housing and community projects.

The Role

*Act as the primary contact for regional public sector clients (housing associations, local authorities, etc.), building and maintaining trusted relationships.
*Promote and advise on procurement frameworks, ensuring compliance, efficiency, and best value.
*Support bid and tender processes, helping clients and contractors navigate public procurement routes.
*Develop and deliver client engagement and business development strategies across the Midlands region.
*Identify new opportunities and manage a clear pipeline of leads via CRM (Microsoft Dynamics).
*Collaborate with internal teams on case studies, events, and marketing initiatives to raise regional visibility.
*Attend the Uxbridge office every Wednesday and travel regularly to meet clients and contractors across the region.

The Person

*Proven experience selling to or engaging with public sector organisations, ideally housing associations or local authorities.
*Strong understanding of public sector procurement frameworks, tendering, and bid management.
*Background in business development, client engagement, or account management within a service-led or consultancy environment.
*Confident communicator, capable of building influence at senior stakeholder level.
*Highly organised, proactive, and commercially astute, with the ability to manage multiple priorities.
*Based in the Midlands, with flexibility to travel regionally and attend Uxbridge weekly.
*Full driving licence and access to a suitable vehicle (car allowance provided).

Business Development Manager - IT Managed Services and Solutions, Cloud, SaaS, Public Sector

Reports to Birmingham Office. Remote plus anchor days. To suit candidate living in England with good motorway access. No visa holders please. Must have ILR or be UK or European Citizen with at least part settled status.

Circa 50-65K depending on experience + Car + Uncapped Comm + Package

Job Description

Applause IT are working with a large well established IT Technology client with a wide product portfolio, looking for a driven and results-oriented Business Development Manager to join a fast-growing Public Sector sales team at one of the UK's leading managed service providers. This role is net new business focused , making it perfect for a motivated sales professional with a background in technology solutions and a deep understanding of public sector procurement frameworks.

This is a remote-first role, giving you the flexibility to work from home while being supported by a collaborative, high-performing team. You'll take full ownership of identifying and closing new opportunities, managing your own pipeline, and shaping go-to-market strategies across a defined product and vertical focus.

Key Responsibilities:

• Generate new business within the public sector across targeted accounts.
• Develop and manage a day success plan to drive your pipeline growth.
• Own a rolling list of 100 named target accounts in your vertical and product focus.
• Lead sales activities using HubSpot including pipeline forecasting, campaign execution, and CRM admin.
• Work with internal teams to co-create joint campaigns and go-to-market strategies.
• Design and deliver marketing-led initiatives such as webinars, roundtables, and industry events.
• Build early-stage opportunities by engaging decision-makers and aligning solutions with key sector needs.
• Navigate public sector frameworks and governance, clearly positioning service differentiators.
• Become a subject matter expert in a chosen specialism (e.g. Cybersecurity, Cloud, Unified Comms etc).

What We're Looking For (in multiple hires) :

• Proven success in new business sales , ideally within the IT, cloud, comms, or cybersecurity space.
• Knowledge of public sector frameworks (e.g. RM6116 NS3, RM6100 TS3, YPO, G-Cloud).
• Proficiency with tools like Sales Navigator, Cognism , and HubSpot .
• Experience creating and executing marketing campaigns and events aligned to technology offerings.
• Excellent bid writing skills , able to create persuasive proposals independently.
• Strong organisational skills with the ability to manage complex sales cycles.
• Specialism in winning new business from any and all of these areas: NHS, Central Government, Police / Blue Light, Local Government.

What's On Offer:

• Remote-first working with flexible hybrid options.
• 25 days holiday , increasing annually to 28 days.
• Private medical insurance , discounted health plans, and virtual GP access.
• Comprehensive health & wellbeing programme , supported by a dedicated internal wellbeing team.
• Eye care support and an employee assistance programme.
• A progressive, high-performance culture that supports career development.

If you're a strategic thinker with a passion for creating new business opportunities and building long-term client relationships in the public sector, we'd love to hear from you.

Apply now to take the next step in your career with one of the UK's largest managed service providers.

Business Development Managers and Business Development Directors - IT Managed Services and Solutions, Cloud, SaaS, Public Sector. New Business Role.

Reports to Birmingham Office. Remote plus anchor days. To suit candidate living in England with good motorway access to London, Birmingham, Manchester for anchor days.

Must have ILR or be UK or European Citizen with at least part settled status.

Circa 60-90K depending on experience and seniority + Car + Uncapped Commission + Package

Job Description

Applause IT are working with a large well established IT Technology client with a wide product portfolio, looking for a driven and results-oriented Business Development Managers and Business Development Directors to join a fast-growing Public Sector sales team at one of the UK's leading managed service providers. This role is net new business focused , making it perfect for a motivated sales professional with a background in technology solutions and a solid understanding of use of public sector procurement frameworks.

This is a remote-first role, giving you the flexibility to work from home while being supported by a collaborative, high-performing team. You'll take full ownership of identifying and closing new opportunities, managing your own pipeline, and shaping go-to-market strategies across a defined product and vertical focus.

Key Responsibilities:

• Generate new business within the public sector across targeted accounts.
• Develop and manage a day success plan to drive your pipeline growth.
• Own a rolling list of 100 named target accounts in your vertical and product focus.
• Lead sales activities using HubSpot including pipeline forecasting, campaign execution, and CRM admin.
• Work with internal teams to co-create joint campaigns and go-to-market strategies.
• Design and deliver marketing-led initiatives such as webinars, roundtables, and industry events.
• Build early-stage opportunities by engaging decision-makers and aligning solutions with key sector needs.
• Navigate public sector frameworks and governance, clearly positioning service differentiators.
• Become a subject matter expert in a chosen specialism (e.g. Cybersecurity, Cloud, Unified Comms etc).

What We're Looking For (in multiple hires) :

• Proven success in new business sales , ideally within the IT, cloud, comms, or cybersecurity space.
• Strong knowledge of public sector frameworks (e.g. RM6116 NS3, RM6100 TS3, YPO, G-Cloud).
• Proficiency with tools like Sales Navigator, Cognism , and HubSpot .
• Experience creating and executing marketing campaigns and events aligned to technology offerings.
• Excellent bid writing skills , able to create persuasive proposals independently.
• Strong organisational skills with the ability to manage complex sales cycles.
• Specialism in winning new business from any and all of these areas: NHS, Central Government, Police, Blue Light, Local Government.

What's On Offer:

• Highly Competitive Basic and Commission Plan + Car + Package
• Remote-first working with flexible hybrid options.
• 25 days holiday , increasing annually to 28 days.
• Private medical insurance , discounted health plans, and virtual GP access.
• Comprehensive health & well being programme , supported by a dedicated internal well being team.
• Eye care support and an employee assistance programme.
• A progressive, high-performance culture that supports career development.

If you're a strategic thinker with a passion for creating new business opportunities and building long-term client relationships in the public sector, we'd love to hear from you.

Apply now to take the next step in your career with one of the UK's largest managed service providers.

We’re Civica, and we create software that helps deliver critical services for citizens all around the world. 
From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.  

Why you will love this opportunity as Technical Consultant at Civica 

Its an essential role in the Civica LG Division Services Team, working across a range of products and customers in the portfolio to deliver professional services consultancy on several concurrent projects.

You will develop an in-depth working knowledge of the complete suite of Local Government solutions.  The successful candidate will play a pivotal part in ensuring implementations are delivered successfully, on time and budget, and to a high level of customer satisfaction.

You will help ensure that Civica is recognised as the leading GovTech Software supplier in the market place.  The Technical Consultant will achieve this through positivity, action, professionalism, customer service and industry knowledge.

What you will do to be successful in this role as Technical Consultant

Key Responsibilities

• Provide all data related activity of Technical Consultancy Services across several Products to Civica customers
• Develop and deliver new approaches to Technical delivery to continuously enhance the level of service provided.
• To deliver data migration and data consultancy for Civica software following Civica project documentation, implementation guidelines and quality standards.
• Act as the lead point of contact for their Projects for the areas of Data, interfacing and Technical delivery.
• Define and document data conversion and Load scope and perform data loading in line with agreed process.
• Testing and due diligence during migrations and Implementations.
• To produce and maintain documentation to high standards for internal and customer use, including user literature, configuration documentation and technical specifications.
• To communicate effectively with customers in advance of agreed tasks, provide progress updates during and upon completion, highlight issues, and recommend follow-on actions.
• Develop ad-hoc reports via a range of industry standard reporting tools
• To promote Civica, its products and practices in a professional manner.
• Create SQL scripts to view and report on data
• Creation of SQL Stored Procedures, Functions and Triggers.
• Development of back office tools and data pipelines
• Migration of SSIS packages and legacy SQL approaches to Azure environments
• Provide workshops and consultancy services in remote or in person format with groups from 1-8 people
• Work with Customers to support User Acceptance Testing (UAT) of solutions delivered in projects, providing triage and issue resolution where possible and raising enhancements and defects with Product Teams.
• Liaise with the Civica Project and Account managers
• Provide quotations for no standard small work packages
• Provide regular internal progress reports as required
• Manage customer issues to a successful resolution ensuring that appropriate customer and internal communication is maintained.
• Commercial acumen to manage deliverables to agreed scope and identify any activities/services over & above that contracted for.

Essential Experience

Candidates must have experience in Software Implementations, specifically Data Migrations, ideally using Microsoft SQL.  They should also have experience within at least one of the following areas of local government ether as a supplier or a customer: Housing, Revenues, Asset management, Regulatory data (e.g. licencing, Food Standards), Fire Safety, Transport or Police.

Requirements

• Good commercial awareness

• Ability to gather and define requirements, including documentation and appropriate customer sign-off
• Good presentation skills
• Excellent communication skills, both written and verbal
• Ability to take ownership of problems and see them to resolution
• Ability to manage change of priorities at short notice.
• Ability to deal with demanding product and project development plans.
• Prepared to travel throughout the UK and Ireland
• Positive, Proactive & self-motivated
• A clean driving license
• SC & NPPV3 holder or ability to become a holder
• Good customer service skills and ability to deal with customer queries and complaints
• Time management skills with the ability to work with minimum supervision
• Experienced in Microsoft Office products
• 5 or more years Microsoft SQL experience

Desirable skills:

• Python
• JSON
• CSS
• HTML
• C#
• APIs

We Want You to Bring Your Whole Self to Work 
 
There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

Why You'll Love Working with Us 
 
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.  
 
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: 

Benefits

Time Off & Work-Life Balance 

25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! 
Days of Difference – Up to 3 extra days off for volunteering. 
 

Financial Well-being & Security  

Pension Contributions – 5% employer match to support your future. 
Income Protection – Up to 75% salary cover for long-term illness. 
Life Assurance – 4x salary tax-free lump sum. 
Critical Illness Cover – £25,000 lump sum (extendable to dependents). 

Health & Perks 

Private Medical Insurance – Fast access to private healthcare. 
Health Cash Plan – Claim back physio, therapies & more. 
Dental Insurance – Cover for routine & emergency care. 
Affinity Groups – Join employee-led communities. 
Bounty Bonus – Refer a friend & get rewarded. 

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. 

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. 

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you. 

• Develop and implement comprehensive public relations strategies and campaigns for technology clients, aligning with their business objectives.
• Build and maintain strong relationships with key media contacts, journalists, bloggers, and influencers within the tech sector.
• Write and edit press releases, media alerts, pitches, speeches, client briefs, and other PR materials.
• Secure positive media coverage in relevant trade and mainstream publications, both online and in print.
• Manage client expectations and provide strategic counsel on PR matters, crisis communications, and brand reputation.
• Monitor media coverage and industry trends, providing regular reports and analysis to clients and the agency team.
• Collaborate with internal teams (e.g., marketing, digital) to ensure integrated communications efforts.
• Identify and develop compelling story angles and thought leadership opportunities for clients.
• Organise and manage press conferences, media events, and product launch activities.
• Manage PR budgets and resource allocation for assigned accounts.
• Mentor and guide junior PR professionals, fostering their development and contributing to a high-performing team.
• Stay up-to-date with the latest developments in the technology industry and PR best practices.

• Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
• A minimum of 5 years of experience in public relations, with a significant focus on the technology sector. Agency or in-house experience with tech clients is highly preferred.
• Proven track record of securing high-impact media coverage in leading tech publications.
• Excellent written and verbal communication skills, with a knack for storytelling and persuasive writing.
• Strong media relations expertise and a well-established network of tech journalists and influencers.
• Strategic thinking and the ability to develop creative PR solutions.
• Experience in crisis communications and reputation management.
• Proficiency in PR software and monitoring tools (e.g., Cision, Meltwater).
• Ability to manage multiple projects simultaneously and work effectively under pressure.
• Strong presentation skills and the ability to advise clients confidently.
• A proactive, results-oriented approach and a collaborative spirit.

• Develop and execute comprehensive PR strategies aligned with client business objectives in the technology sector.
• Build and maintain strong relationships with key media contacts, journalists, bloggers, and influencers across tech and business publications.
• Proactively identify and pitch compelling story angles to secure positive media coverage in target outlets.
• Manage all aspects of media relations, including press release drafting, media kit development, and interview coordination.
• Monitor media coverage and industry trends, providing insightful analysis and reporting to clients.
• Develop and implement crisis communication plans and provide support during sensitive situations.
• Oversee the creation of high-quality communication materials, including speeches, presentations, and social media content.
• Collaborate closely with internal teams (e.g., digital marketing, content) to ensure integrated communication campaigns.
• Advise senior client stakeholders on PR strategy, messaging, and potential reputational risks.
• Manage budgets for PR campaigns and track ROI.
• Organize and manage press events, product launches, and media briefings.
• Contribute to new business pitches and client acquisition efforts.
• Mentor and guide junior members of the PR team.

• Minimum of 5 years of progressive experience in public relations, with a significant focus on the technology sector.
• Proven success in developing and executing strategic PR campaigns that deliver measurable results.
• Extensive network of contacts within the UK tech and business media.
• Exceptional written and verbal communication skills, with a talent for crafting compelling narratives.
• Strong understanding of the technology landscape, including emerging trends and key players.
• Demonstrated experience in crisis communications and reputation management.
• Proficiency in using media monitoring and PR distribution tools.
• Excellent project management and organizational skills.
• Ability to work effectively under pressure and meet tight deadlines.
• A strategic mindset with strong analytical and problem-solving abilities.
• Bachelor's degree in Public Relations, Communications, Marketing, Journalism, or a related field.
• Experience in agency or in-house roles managing multiple technology clients is essential.

• Develop and implement strategic PR plans to support the company's business objectives and promote its products/services.
• Proactively identify media opportunities and pitch compelling stories to key technology journalists, bloggers, and influencers.
• Write and edit press releases, media advisories, case studies, and other PR materials.
• Manage media relations, building and nurturing strong relationships with relevant press contacts.
• Oversee the company's online and social media presence from a PR perspective, ensuring consistent messaging.
• Monitor media coverage and industry trends, providing insights and recommendations to the leadership team.
• Develop and execute crisis communication plans and act as a key spokesperson when necessary.
• Collaborate with marketing, product, and executive teams to ensure alignment on messaging and campaigns.
• Measure and report on the effectiveness of PR initiatives.
• Stay abreast of advancements in the technology sector and evolving media consumption habits.

• Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
• Significant experience in public relations, preferably within the technology sector or an agency setting with technology clients.
• Proven success in developing and executing impactful PR campaigns that have generated significant media coverage.
• Strong understanding of the technology media landscape and key industry publications.
• Excellent written and verbal communication skills, with a talent for storytelling and message development.
• Established relationships with technology journalists and influencers.
• Experience in crisis communications management.
• Proficiency in PR monitoring and measurement tools.
• Ability to work independently and manage multiple projects in a remote environment.
• Strategic thinker with a proactive, results-oriented approach.