31 jobs in QBE Europe

Role Overview

To act as a bridge between the transactional activities of the offshore processing teams and the Underwriters, Underwriting Assistants, Clients and Brokers who rely on those transactional services across both Insurance Administration and Credit Control activities. The role is responsible for developing and maintaining relationships with one or more Client/Broker organizations and ensuring that all operational issues are resolved in an efficient and effective manner. It also involves resolving complex queries that cannot be completed by the offshore team and continually developing the offshore team’s capability through general support and additional training.

• Take full accountability for assigned Accounts, ensuring timely payment of outstanding premium and allocation of cash in the core systems.


• Escalate any debt or cash where a client experiences difficulties, either internally or externally, to ensure these are cleared at the earliest opportunity.


• Review broker statements, ensuring they are reconciled and queries identified and raised using the internal tools.


• Identify brokers with high volumes of queries, determine reasons for queries and develop strategies to eliminate the need for queries in collaboration with all parties concerned.


• Develop, maintain, and enhance process documentation and user guides following the Document Standards templates.


• Ensure quality and timely data capture across all processes is accurate, enabling effective management information.


• Analyse all processes and related data, highlighting areas of concern and proposing working solutions where applicable.

• A high level of numeracy and literacy.


• Customer service experience with good communication, negotiation and influencing skills.


• Experience using MS Office applications – Word, Excel, PowerPoint.


• Good understanding and ability to analyse detailed reports.


• Insurance and/or credit control experience within the Commercial/London Insurance market is preferable but not essential.


• An additional language would be advantageous but not essential.

• 30 days holiday a year, with the option to buy up to 2 additional days.


• Flexible working – including part‑time, job share, and compressed hours.


• Pension – automatically enrolled into the QBE pension plan with employer contributions of 10% of basic salary.


• Private medical insurance – fully comprehensive cover for employee and family.


• Family friendly policies – 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.


• Short‑term remote work abroad – up to 20 days per year from designated locations.


• Sustainable investing – pension strategy meets net‑zero goal.


• Cycle‑to‑Work – benefit for regular exercise and greener commute, up to £5,000 value.

Time Type: Full time

Worker Type: Employee

Location: Chelmsford / Hybrid.

Applicants must have the right to work in the UK as visa sponsorship is not available for this role.

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

QBE Europe in Greater London is looking for a Senior Underwriter – Financial Institutions to underwrite insurance risks and cultivate relationships with stakeholders. This hybrid role focuses on achieving business objectives while maintaining underwriting standards and compliance with insurance strategies.

The ideal candidate will possess previous FI underwriting experience and commercial acumen to grasp key profit drivers. Benefits include 30 days of holiday, flexible working options, and a pension with employer contributions.

Senior Underwriter – Financial Institutions (FI)

Location: London, hybrid working.
Time Type: Full time.
Worker Type: Employee.

• Underwrite insurance risks in alignment with the Business Plan and personal authority to achieve business objectives.
• Cultivate and maintain strong relationships with stakeholders, including customers, brokers, and colleagues, to maximise influence and support business goals.
• Develop strategic relationships in line with the Business Plan to facilitate the achievement of objectives.
• Ensure compliance with insurance strategy to mitigate risk and achieve business plan targets.
• Participate actively in shaping and developing strategy, knowledge and best practices within the team.
• Maintain underwriting standards, instructions, and best practices to minimise risk and enhance efficiency.
• Stay updated on market dynamics and demonstrate market cycle awareness to operate effectively.
• Motivate and develop the team by demonstrating good leadership behaviours and management best practice to support the achievement of business goals.

• Previous FI underwriting experience.
• Commercial acumen to grasp key profit drivers and maximise long‑term wealth for shareholders.
• Intermediate proficiency in relevant software, including Excel and other departmental tools.
• Excellent organisational, prioritisation, and interpersonal skills.

• 30 days holiday a year with the option to buy up to 2 additional days.
• Flexible working – part‑time, job share and compressed hours available.
• Pension – automatically enrolled, employer contributions of 10% of your basic salary.

QBE is an equal opportunity employer and complies with equal employment opportunity legislation in each jurisdiction.

Primary Details:

• Time Type: Full time
• Worker Type: Employee

The role focuses on delivering exceptional claims services by determining policy coverage, investigating, evaluating and negotiating assigned cases, particularly for professional indemnity claims.

• Investigate, manage, and resolve professional indemnity claims efficiently and within SLAs.
• Ensure adherence to SLAs and authority limits while managing claims.
• Support the implementation of the claims strategy to meet business targets.
• Identify and assess coverage issues to ensure proper liability alignment.
• Accurately reserve liability to maintain clarity of exposure.
• Respond proactively to messages, advice and correspondence within agreed timeframes to provide professional service.
• Manage estimates and billings prepared by service providers and brokers, settling discrepancies.
• Maintain regular interaction with key stakeholders including customers, brokers, and internal partners.
• Resolve disputed claims and other material issues on an economic basis.

• Preferred experience handling professional negligence claims.
• Current knowledge of compliance, regulatory and statutory requirements.
• Proven experience with policy coverage determinations.
• Strong organizational, investigative, analytical and negotiation skills.
• Ability to make balanced and impartial judgments.
• Excellent communication and presentation skills.
• Relationship management skills.
• Proficient with MS Office and strong IT skills.

• 30 days holiday per year with the option to purchase additional days.
• Flexible working arrangements, including part-time, job sharing and compressed hours.
• Automatic enrollment in QBE pension plan with 10% employer contributions.
• Full private medical insurance for you and family.
• Family-friendly leave policy: 26 weeks at full pay regardless of circumstances.
• Up to 20 days per year of short-term remote work abroad.
• Investment in sustainable businesses as part of pension strategy.
• Cycle-to-Work scheme with reimbursement for bike accessories up to 5000.

QBE is an equal opportunity employer and complies with equal employment opportunity legislation in all operating jurisdictions.

QBE Europe is seeking a Claims Adjuster for their International Casualty team in London. This role involves managing a complex global claims portfolio, investigating coverage, and resolving material claims efficiently.

The ideal candidate will possess experience in handling International Casualty claims with excellent communication and relationship management skills. QBE offers a hybrid working model along with numerous benefits including medical insurance and generous holiday allowances.

Primary Details

Time Type: Full time

Worker Type: Employee

London/Hybrid

At QBE, we are an international insurer employing more than 13,000 people across 26 countries. We deliver risk solutions with a human touch.

Please note: Applicants must have the right to work in the UK as visa sponsorship is not available for this role.

This is a rare opportunity to join our Complex International Casualty team in London as a Claims Adjuster. In this role, you will manage a complex and diverse global portfolio encompassing a variety of claims including construction recall, environments, and general liability.

• Support the implementation of the Claims strategy to enable delivery of overall business targets
• Investigate and resolve complex Claims of a specialist nature to provide excellent Claims handling service with minimal leakage
• Identify and investigate coverage issues to ensure that the company’s liability is in line with its contractual commitments
• Identify subrogation, contribution and other recovery issues and ensure that these are successfully pursued where appropriate
• Manage disputed Claims and other material Claims issues to resolve and settle claims on an economic basis
• Support the development of relationships with internal and external customers to enable the Claims function to fully support their needs
• Support the development of relationships with the Underwriters to enable the Claims function to support the needs of other areas within the business

• Experience in handling International Casualty claims, ideally with experience in US Casualty
• Ability to manage time effectively whilst having strong planning and organisational capabilities
• Keen eye for detail and accuracyGood written and verbal communication skills
• Proficient in building and maintaining relationships with strong influencing skills

• 30 days holiday a year with the option to buy up to 2 additional days
• Flexible working – options for part‑time, job share and compressed hours
• Pension – automatically enrolled into QBE pension plan with employer contributions of 10% of basic salary
• Private medical insurance – fully comprehensive private medical cover for you and your family
• Family friendly policies – 26 weeks leave at full pay regardless of gender identity, sexual orientation or parental status
• Short‑term remote work abroad – up to 20 days per year to work remotely from certain locations abroad
• Sustainable investing – pension strategy supports net‑zero goal, including investment in green businesses
• Cycle‑to‑Work – benefit from regular exercise while making commute greener and cheaper, selected bike and accessories up to £5,000 value

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

QBE Europe is seeking a Senior Legal Counsel specializing in Employment Law to join its in-house Legal Team. This qualified employment lawyer will provide effective legal advice to support the People function and the business in the UK and across Europe.

The role requires at least 7 years post qualification experience and a thorough understanding of UK employment law. With hybrid working options, you will also benefit from 30 days of annual leave and pension contributions.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries - which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. What if you could have a positive impact - at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Time Type: Full time

Worker Type: Employee

Location: London or Leeds

Contract: Permanent (Hybrid)

We’re looking for a Reserving Actuary to join our Actuarial Reserving team responsible for products across our QBE Re division on a full time, permanent basis.

Reporting to the Reserving Manager, you’ll provide actuarial advice to the relevant business units, developing relationships with key stakeholders and ensuring technical quality of work undertaken.

You’ll deliver quarterly reserving advice, input into business planning, reserve variability and business partnering to undertake deep dives into relevant segments of the portfolio, supporting the Actuarial Manager as required.

• Perform the forecasting of technical provisions, reserve margins and reserve uncertainties to support business analysis/MI for reports and accounts, business planning, profitability studies and commutations.
• Support senior team members in working through complexity and explaining key assumptions to stakeholders.
• Support the development of student actuaries through formal and informal coaching and providing performance feedback to the reserving manager and professional guidance to junior team members.
• Identify areas for continuous improvement, drive efficiencies in process, challenge the status quo.
• Manage and monitor actuarial processes, where applicable, to ensure their continued delivery and improvement.
• Ensure appropriate checks are performed within processes to minimise inaccuracies, both on their own work and the review of others.
• Use and assist with the development of appropriate systems and procedures to ensure accurate data is used and subsequently appropriate analyses produced, including adopting efficient and consistent actuarial models and process and / or technologies where appropriate.
• Plan and execute existing projects with multiple components with minimal direction.
• Manage own workflow and works largely independently, escalating for support when needed.
• Build relationships with internal and external stakeholders to improve customer focus.
• Understand developments in wider actuarial community to stay abreast of current development.
• Keep bigger picture in mind, with ability to think through longer term implications and contribute to team strategic planning.
• Understands impact of regulatory environment on technical work.

You’ll have experience of working within the actuarial function in a multinational financial services business, ideally within GI. You’ll understand industry best practice in actuarial analysis, modelling and underwriting, and risk and compliance issues.

• Experience in discussions with wider business and stakeholder management skills
• Experience in the use and interpretation of numerical data
• Experience in Excel and other analytical tools. Ability to develop sophisticated models to address business needs.
• Ability to question established processes and suggest improvements.
• Experience working in an agile manner, responsive to stakeholder requirements.
• Influencing and collaboration skills.
• Organisational skills.

• 30 days holiday a year with the option to buy up to 2 additional days.
• Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
• Pension - automatically enrolled into the QBE pension plan, employer contributions of 10% of basic salary.
• Private medical insurance - fully comprehensive private medical cover for you and all the family.
• Family friendly policies - 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
• Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
• Sustainable investing - our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market.
• Cycle-to-Work - benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.