66 jobs in Starling Bank
Procurement Manager
Posted 1 day ago
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Job Description
Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ nearly 4,000 people across our London, Southampton, Cardiff and Manchester offices.
We are seeking a commercial and collaborative Procurement Manager to join our Finance team's Vendor function. Reporting to the Head of Procurement, you will play a central role in shaping how we buy, negotiate, and manage key partnerships across technology, operations, and our people teams. This is a highly visible role where you will act as a trusted advisor to internal stakeholders, driving commercial value and championing procurement best practices across the entire business.
Responsibilities- End-to-End Procurement: Lead end-to-end procurement activity for complex, high-value contracts across technology, data, operational services, and people team categories.
- Sourcing Strategy: Develop and execute sourcing strategies that create genuine market competition and deliver measurable cost savings and value.
- Commercial Modelling: Build and maintain commercial models from supplier quotes to identify negotiation opportunities and inform strategy.
- Contract Renewals: Own contract renewals, ensuring no auto-renewal is missed and every renewal is approached with a clear commercial plan.
- Contract Negotiation: Negotiate contract terms, pricing, SLAs, and exit provisions that protect the business and reflect market rates. Negotiate and establish competitive commercial agreements, documenting evidence of commercial improvements or cost avoidance.
- In-Contract Management: Manage agreements post-contract by measuring the relationship against agreed SLAs, engaging with internal stakeholders, and ensuring a regular cadence of MI meetings with material strategic suppliers.
- Performance Optimisation: Look for opportunities to optimise vendor's commercial and operational performance as well as internal processes.
- Requirements Gathering: Identify, document, and agree requirements at the beginning of a project to provide clarity during the contracting, negotiation, and sign-off process.
- Market Awareness: Maintain a sound working knowledge base of category supplier capacities in the market, category market trends, and developments, attending trade events and conferences where applicable.
- Workflow Maintenance: Ensure that all procurement and contractual workflows are maintained and kept up to date within the contract management system.
- Stakeholder & Vendor Relations: Build healthy and productive relationships with key internal stakeholders within category spend areas. Act as a point of escalation, providing guidance and support to stakeholders across the organisation. Work closely with the Vendor onboarding teams ensuring supplier on-boarding is in line with process and regulations.
- Reporting: Contribute to Monthly reporting and updates to Executives (VMF).
- Best Practice Advocacy: Champion procurement best practice across the business, improving commercial awareness and policy compliance.
- 0–3 years of procurement experience.
- Educated to degree level
- Experience working in Financial Services.
- Experience working on SaaS contracts.
- Commercial Analysis: Strong commercial analysis skills with the ability to build cost models, interpret supplier financials, and identify negotiation levers.
- Negotiation Excellence: Excellent negotiation skills with a demonstrable ability to achieve strong commercial outcomes.
- Contractual Literacy: Contractually literate with the ability to negotiate around the finer points of an agreement.
- Communication & Output: High standard of written output with the ability to produce clear, accurate, and commercially focused documents and analysis.
- Interpersonal Skills: Great relationship-building, communication, problem-solving, organisational, and time management skills, maintained with an overall collaborative approach.
- Autonomy: Ability to work with significant independence, exercise sound judgement in ambiguous situations, and take ownership of decisions.
- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day’s holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary
- Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships
You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.
We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
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Strategic Procurement Manager – Tech & SaaS
Posted 1 day ago
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Starling Bank is seeking a Procurement Manager to manage procurement across technology and operational services. This role requires strong negotiation skills and a degree level education.
You will lead complex contract negotiations, develop sourcing strategies, and ensure compliance with best procurement practices.
Alongside competitive pay, enjoy benefits such as substantial holiday allowance, volunteering time, and private medical insurance.
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Hybrid Associate Product Manager: Core Banking to FinTech
Posted 3 days ago
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Starling Bank is looking for someone passionate about learning the ins and outs of Core Banking. The role offers a unique opportunity to understand the fundamentals of banking while supporting various domains as the bank evolves.
Ideal candidates will have a relevant degree and at least two years of experience in a product or analytical role in a fast-paced environment. Join us for a journey filled with growth and development.
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SMCR Lead: Regulatory Governance & Accountability
Posted 3 days ago
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Starling Bank is looking for an experienced SMCR Lead / Manager to ensure compliance with the Senior Managers and Certification Regime (SMCR). You will work closely with Senior Management Functions to integrate SMCR into daily operations and manage regulatory submissions.
The ideal candidate will have extensive experience within the financial services sector and a strong ability to influence senior stakeholders, delivering robust training and maintaining compliance standards.
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FinTech Solution Architect – SaaS & Banking
Posted 3 days ago
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Chief Workplace Experience & Strategy
Posted 3 days ago
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Starling Bank is seeking a Head of Workplace Experience to define and guide its workplace strategy. This London-based role focuses on creating environments that support hybrid work, engagement, and performance across the organization.
The ideal candidate will possess extensive expertise in workplace management, team leadership, and health and safety practices. The position includes leading a team, managing operations, and ensuring compliance across UK locations.
Join us for a competitive salary and a range of comprehensive benefits.
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Senior 2LoD Compliance & Conduct Lead
Posted 4 days ago
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Starling Bank is looking for a Senior Compliance Manager to ensure effective regulatory and conduct risk management. Reporting to the Head of Conduct and Compliance Advice, you will lead a high-performing team, providing expert compliance guidance across all products and services.
This 12-month Fixed Term Contract role requires strong leadership, regulatory expertise, and a proactive approach to risk identification and oversight. Enjoy benefits like 25 days holiday and a company-enhanced pension scheme.
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Hybrid IT Support Analyst (Mac/Windows)
Posted 5 days ago
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Cloud Security Operations Engineer – Incident Response
Posted 5 days ago
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Senior Credit Risk Analyst
Posted 5 days ago
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Overview
Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.
As a Senior Credit Risk Analyst, you'll play a key role in shaping the future of our lending portfolios. You’ll be at the forefront of credit decision optimisation, using data-driven insights to refine our strategies across the credit risk lifecycle. You’ll help ensure lending decisions remain accurate, responsible, and aligned with our risk appetite and business goals, while supporting growth, customer outcomes and regulatory expectations. This is a high-impact role where your analytical expertise and curiosity will directly influence our ability to lend safely and fairly.
Responsibilities- Develop expert understanding of new business originations and in-life credit risk management, including all aspects of credit decisioning and customer journeys
- Optimise our credit underwriting - both automated and manual - to improve accuracy, efficiency, and control
- Monitor and evaluate strategy performance, including underwriting, limit changes to drive performance improvements
- Investigate and develop new data sources to enhance insight and decision capability
- Build and maintain datasets, dashboards and MI to support data-driven strategy decisions
- Support business growth and profitability while balancing risk, reward and responsible lending
- Work closely with 2LoD Credit Risk and Compliance to ensure strategies align with risk appetite and regulatory expectations
- Collaborate with Product, Data and Engineering teams to deliver rapid, safe implementation of credit rules and enhancements
- Produce thoughtful, actionable analysis and clear recommendations for decision-makers
- Solid experience in an analytical role within unsecured lending (retail or SME)
- Proficiency in SQL (essential), with working knowledge of Python, SAS or similar
- Strong background in credit analytics. Experience with decisioning systems and rule optimisation is a plus
- A deep understanding of credit reference agency data and how to leverage it effectively
- Experience working with credit MI and KPIs (e.g. loss rates, delinquency, vintage curves)
- A track record of using data to inform business decisions and improve lending outcomes
- Exposure to regulatory standards relevant to credit risk (e.g. CONC) is a plus
- Strong interpersonal and stakeholder communication skills
- Strong desire to solve problems - using regulation and data to drive business decisions
- Ability to analyse and interpret complex information and translate into practical action
- Hands-on, resilient and adaptable in a fast-moving and evolving environment
- Naturally curious, proactive, and biased toward action
- Strong commercial awareness and understanding of portfolio dynamics
- A true team player with a collaborative approach to stakeholder engagement
- 25 days holiday (plus take your public holiday allowance whenever works best for you)
- An extra day’s holiday for your birthday
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
- 16 hours paid volunteering time a year
- Salary sacrifice, company enhanced pension scheme
- Life insurance at 4x your salary & group income protection
- Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
- Generous family-friendly policies
- Incentivised refer a friend scheme
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
- Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
You may be put off applying for a role because you don’t tick every box. Forget that! While we can’t accommodate every flexible working request, we’re always open to discussion. So, if you’re excited about working with us, but aren’t sure if you’re 100% there yet, get in touch anyway.
We’re on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.
Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
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