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Customer Service Representative
Posted 13 days ago
Job Viewed
Job Description
Customer Service Representative – Job Description
We are seeking a motivated and service-oriented Customer Service Representative to join our team in the Hospitality and Tourism industry. This hybrid role, located on Queen Street in Auckland, is ideal for individuals who enjoy working with people and thrive in fast-paced environments.
As a Customer Service Representative, you will play a key role in delivering exceptional service to our guests, clients, and visitors. You will handle a variety of customer interactions, including inquiries, bookings, complaints, and general support, across phone, email, and face-to-face channels. Your goal will be to ensure each customer has a smooth, helpful, and positive experience from start to finish.
We welcome applicants with no prior experience, as we offer one-on-one professional training to help you gain the skills and confidence needed to succeed. If you are enthusiastic, reliable, and eager to learn, this is an excellent opportunity to build your career in the hospitality sector.
Key Responsibilities:
- Assist customers with bookings, reservations, inquiries, and complaints
- Maintain accurate and up-to-date records of customer interactions
- Provide clear and friendly communication across multiple channels
- Collaborate with internal departments to meet customer needs
- Handle transactions or payment processing as required
- Promote services, products, and special offers when appropriate
- Maintain a positive and professional image at all times
Requirements:
- No prior experience necessary; full training will be provided
- Excellent verbal and written communication skills
- Strong problem-solving abilities and a customer-oriented mindset
- Ability to multitask and perform well under pressure
- Flexible availability, including evenings and weekends
- A willingness to learn and grow in a team environment
If you are passionate about delivering great service and looking for a supportive team that values your development, we encourage you to apply.
Company Details
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Senior Director, Drug Product Development (Remote / Home Based)
Posted today
Job Viewed
Job Description
If you are a current Jazz employee please apply via the Internal Career site.
Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information.
Brief Description:
The Senior Director, Drug Product Development provides scientific and technical leadership for projects at various stages of the development lifecycle. Activities will cover formulation development, process development and manufacturing of small molecule drug products, which may be performed internally or with external partners. The range of technologies used will vary from standard pharmaceutical dosage forms to more sophisticated drug delivery, including sustained or controlled-release dosage forms, and potential novel combination products (i.e., drug-device).
The Senior Director, Drug Product Development is responsible for overseeing programs from the completion of product feasibility through commercial registration and launch. Success requires application of scientific and/or engineering principles and innovative thinking to drug product manufacturing process design and development studies, and translation into commercially feasible, robust formulation and processes. This role has high accountability in both technical and financial decision-making (program direction and development paths). This position reports to the Head of Drug Product Development.
Essential Functions
Directs and leads the activities of the Small Molecule Drug Product Development team, including budgetary responsibility
Leads or contributes to the strategy, planning, execution and reporting of development projects
Supports product/process development and manufacturing areas to ensure a smooth transfer of technologies and products to contract sites.
Works closely with the other members of the Drug Product Leadership Team to ensure the smooth running of the function
Collaborates with other members of the Drug Product Team to ensure dept or project objectives are delivered on time. Ensures risks are identified and mitigation plans development and communicated.
Identifies and implements improvement initiatives in line with continuous improvement philosophy
Acts as Technical Operations Lead for cross-functional CMC Development teams, representing Technical Operations across various stakeholder groups within the organization.
Leads the identification and selection of suitable drug product development and commercial manufacturing vendors.
Prepares and/or reviews, in conjunction with Regulatory Affairs, the Chemistry and Manufacturing Controls sections of all IND/IMPD/NDA/MAA dossiers for the products that they manage.
Supports asset due diligence and new product introduction and integrations.
Identifies opportunity to create intellectual property covering Jazz Pharmaceuticals products.
Required Knowledge, Skills, and Abilities
Demonstrated leadership ability
Broad experience in pharmaceutical development and manufacturing, including early and late stage development, validation, and launch.
Broad exposure to multiple drug delivery technologies and knowledge of standard dosage forms.
Experience in current regulatory requirements for pharmaceutical products, and in engaging with regulatory agencies. Direct experience in authoring drug product sections of NDA, MAA, IND and IMPD, and addressing regulatory agency questions.
Ability to communicate ideas and results, written and verbal, to technical and non-technical audiences clearly and effectively.
Capable of grasping complex technical issues and making sound decisions based on data and information from various sources.
Proven project management skills for technical programs.
Excellent communication skills and strong interpersonal skills. Demonstrated collaborative approach to projects with drug substance and analytical development colleagues.
Experience in defending processes, procedures and investigation during FDA/EMA inspections desirable.
Experience in several of the following is desirable: solid dosage forms, controlled release formulations, combination products, parenteral products, API manufacturing, and analytical chemistry.
Required/Preferred Education and Licenses
PhD in Pharmaceutics/Pharmaceutical Science/Science/Engineering or equivalent along with 15 or more years’ experience in pharmaceutical industry.
Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.
The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .Is this job a match or a miss?
Senior Director, New Product & Technology Integration
Posted today
Job Viewed
Job Description
If you are a current Jazz employee please apply via the Internal Career site.
Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information.
Reporting to the Head, New Product & Technology Integration, this role is responsible for managing Technical Operations’ due diligence assessments of new product candidates. This position will work closely with the Corporate Development department to ensure progress on the assessment is in sync with deal requirements. A related responsibility is coordinating Technical Operations planning for the integration process post-deal and for the implementation of that plan after closure. This is a critical liaison function between Corporate Development, Technical Operations, and the potential partner/licensor.
This role is also responsible to evaluate new technologies which may have a potential to facilitate Technical Operations’ development/manufacturing programs or life cycle management (LCM) of Jazz Products and to assess new product concepts which may be applicable to Jazz business interests. For technologies or products deemed worthy of proof of concept (POC) assessment, this role is responsible to design and implement studies which will elucidate value and give insight into the development approach.
This role will depend heavily on resources external to NPTI, primarily contractors and consultants, and will involve significant coordination/collaboration with Technical Operations, Regulatory CMC, Commercial, Legal (both IP and Contracts), and Finance and leadership of this team in a matrix fashion for CMC. The position has high accountability and visibility in terms of technical assessment, coordination inside and outside of Jazz, innovation and decision making
.
Essential Functions
Conduct due diligence in partnership with Corporate Development, maintaining pace, depth of diligence and engagement of internal resources. Provide feedback and strategic direction to improve efficiency of diligence process.
Direct and oversee (as a matrix manager) diligence programs, coordinating inputs from expert consultants, Technical Operations and other departments as appropriate to the product / stage of diligence.
Create and maintain assessment documents for each deal candidate, comprising inputs from consultants and Jazz functions with respect to competence/compliance and risk for production technology, CMC approvability and robustness of supply chain.
Develop and maintain summary CMC assessment covering major milestones for development, major product/process risks and potential mitigations for deal candidates and option programs.
Develop and maintain knowledge of new pharmaceutical manufacturing technologies & processes as required in line with Jazz business objectives
As a Matrix manager, plan, oversee and monitor programs to integrate deal products/companies into existing functions and workflows within Technical Operations
Engage, negotiate with, and maintain effective working relationships with potential/actual partners regardless of size or cultural background.
Develop and maintain a portfolio of consultants covering a range of technical competencies apropos to due diligence and technology assessment.
Create checklists, playbooks, templates and other tools to standardize and improve the diligence and integration processes.
Required Knowledge, Skills, and Abilities
Experience in managing drug substance/drug product process development from Discovery/Phase 1 to post-approval.
Experience in development of a variety of both large and small molecules and the associated regulatory approval processes and challenges. Knowledge of global requirements highly desirable.
Proven ability to manage technical assessment outside of specific background, engaging appropriate technical expertise and coordinating functional inputs to achieve desired result.
Experience with diligence processes at various stages and with various technologies. Experience in integration programs highly desirable.
Deep technical proficiency, creativity, collaboration with others, and independent thought. Strong teamwork skills with ability to multi-task
Clear technical writing, including sections of Module 3 and briefing documents for regulatory bodies and excellent oral communication skills are required.
This position requires proven skills in leadership, project management and working in cross-functional work teams, including sensitivity and adaptability to cultural norms and preferences. Significant experience as a matrix manager is required.
As a matrix manager, much of the work will be accomplished by mentoring/influencing. Proven flexibility and adeptness in engaging all levels of the organization is a must.
Required/Preferred Education and Licenses
Bachelors of Science, Master’s or Ph.D. degree in the fields of Pharmaceutical Sciences, Chemical/Biomedical Engineering, or a related field is required.
At least 15 years of hands-on experience in drug development and validation, preferably in pharmaceutical or biotech company. This must include experience in program outsourcing and management of CMOs/CROs.
The ideal candidate will have experience from early feasibility to post-commercialization and one or more areas of deep technical knowledge.
Description of Physical Demands
Occasional mobility within office environment.
Routinely sitting for extended periods of time.
Constantly operating a computer, printer, telephone and other similar office machinery.
Requirements associated with international and domestic business travel.
Description of Work Environment
Work indoors in normal office environment with little exposure to excessive noise, dust, fumes, vibrations and temperature changes.
Frequent computer use at workstation.
May move from one work location to another occasionally.
Responsibilities may require a work schedule that may include working outside of “normal” work hours, in order to meet business demands.
Periodic business meetings and trade shows requiring appropriate business apparel.
Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.
The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .Is this job a match or a miss?
Fire Safety and Access Officer – London
Posted 2 days ago
Job Viewed
Job Description
It’s knowing you’re protecting the community that surrounds you.
It’s feeling trusted to deliver to the very highest standards. And it’s the pride in protecting an environment of unique historic importance. This is what makes working for the Royal Household exceptional.
Based at the Royal Mews, Buckingham Palace, in this dual role you’ll join our Fire and Access team to provide a 24/7 fire surveillance service and support all aspects of fire safety across the entire London estate, as well as providing access control support at the Royal Mews.
Key Responsibilities:
You’ll monitor and respond to automatic fire detection systems, carry out ad-hoc patrols, as well as acting as first-response in the event of a fire or other emergency across all parts of the London estate.
Based in the Control Room, you’ll be expected to monitor the security and access control systems, working in close liaison with the Police Control Room.
You’ll also manage hot works permits, carry out fire safety ‘point of presence’ inspections, call point testing, fire panels, inspections of firefighting equipment, maintaining logs of activity on line and in daily logs.
At other times, you’ll be a visible presence to ensure the safe operation of vehicle and pedestrian access routes for the Royal Mews, verifying passes and identification.
You’ll also support daily operations by issuing keys, helping to co-ordinate parking and accepting deliveries.
In the event of a fire, you’ll use systems to monitor smoke levels and make decisions regarding safe evacuation, carry out dynamic risk assessments, and act as ‘pathfinders’ for the fire service.
You will also provide first aid support to the Royal Mews and elsewhere as required.
You may be required to attend some events to ensure a Fire Service presence.
The breadth of this role will provide opportunities to develop your existing skills, whilst gaining experience and training in new areas, enabling you to deliver a vital service to this unique organisation.
Shift Pattern:
You will work a 12 hour shift pattern of two days and two nights with four days off.
About you
Essential Criteria:
While experience of working in the emergency services, preferably the fire service, would be an advantage, it’s your pro-active attitude and team-focused approach that will make the real difference.
Standard IT skills are a must, including an ability to input data into spreadsheets, and you can also learn new systems quickly enabling you to operate our fire and security systems.
With a good level of physical fitness, you’ll be confident carrying out inspections, working at heights and in confined spaces.
Interpersonal skills are vital too, because you’ll be working closely with a wide range of people including employees, residents and visitors.
With initiative, a responsive attitude and calm under pressure, you’re as effective working alone as you are working as part of a team.
All applicants must also hold a full, clean UK driving licence as some driving will be required between sites.
Benefits:
We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.
Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us.
Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.
Is this job a match or a miss?
Fire Safety and Access Officer – London
Posted 2 days ago
Job Viewed
Job Description
It’s knowing you’re protecting the community that surrounds you.
It’s feeling trusted to deliver to the very highest standards. And it’s the pride in protecting an environment of unique historic importance. This is what makes working for the Royal Household exceptional.
Based at the Royal Mews, Buckingham Palace, in this dual role you’ll join our Fire and Access team to provide a 24/7 fire surveillance service and support all aspects of fire safety across the entire London estate, as well as providing access control support at the Royal Mews.
Key Responsibilities:
You’ll monitor and respond to automatic fire detection systems, carry out ad-hoc patrols, as well as acting as first-response in the event of a fire or other emergency across all parts of the London estate.
Based in the Control Room, you’ll be expected to monitor the security and access control systems, working in close liaison with the Police Control Room.
You’ll also manage hot works permits, carry out fire safety ‘point of presence’ inspections, call point testing, fire panels, inspections of firefighting equipment, maintaining logs of activity on line and in daily logs.
At other times, you’ll be a visible presence to ensure the safe operation of vehicle and pedestrian access routes for the Royal Mews, verifying passes and identification.
You’ll also support daily operations by issuing keys, helping to co-ordinate parking and accepting deliveries.
In the event of a fire, you’ll use systems to monitor smoke levels and make decisions regarding safe evacuation, carry out dynamic risk assessments, and act as ‘pathfinders’ for the fire service.
You will also provide first aid support to the Royal Mews and elsewhere as required.
You may be required to attend some events to ensure a Fire Service presence.
The breadth of this role will provide opportunities to develop your existing skills, whilst gaining experience and training in new areas, enabling you to deliver a vital service to this unique organisation.
Shift Pattern:
You will work a 12 hour shift pattern of two days and two nights with four days off.
About you
Essential Criteria:
While experience of working in the emergency services, preferably the fire service, would be an advantage, it’s your pro-active attitude and team-focused approach that will make the real difference.
Standard IT skills are a must, including an ability to input data into spreadsheets, and you can also learn new systems quickly enabling you to operate our fire and security systems.
With a good level of physical fitness, you’ll be confident carrying out inspections, working at heights and in confined spaces.
Interpersonal skills are vital too, because you’ll be working closely with a wide range of people including employees, residents and visitors.
With initiative, a responsive attitude and calm under pressure, you’re as effective working alone as you are working as part of a team.
All applicants must also hold a full, clean UK driving licence as some driving will be required between sites.
Benefits:
We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.
Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us.
Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.
Is this job a match or a miss?
Fire Safety and Access Officer – London
Posted 2 days ago
Job Viewed
Job Description
It’s knowing you’re protecting the community that surrounds you.
It’s feeling trusted to deliver to the very highest standards. And it’s the pride in protecting an environment of unique historic importance. This is what makes working for the Royal Household exceptional.
Based at the Royal Mews, Buckingham Palace, in this dual role you’ll join our Fire and Access team to provide a 24/7 fire surveillance service and support all aspects of fire safety across the entire London estate, as well as providing access control support at the Royal Mews.
Key Responsibilities:
You’ll monitor and respond to automatic fire detection systems, carry out ad-hoc patrols, as well as acting as first-response in the event of a fire or other emergency across all parts of the London estate.
Based in the Control Room, you’ll be expected to monitor the security and access control systems, working in close liaison with the Police Control Room.
You’ll also manage hot works permits, carry out fire safety ‘point of presence’ inspections, call point testing, fire panels, inspections of firefighting equipment, maintaining logs of activity on line and in daily logs.
At other times, you’ll be a visible presence to ensure the safe operation of vehicle and pedestrian access routes for the Royal Mews, verifying passes and identification.
You’ll also support daily operations by issuing keys, helping to co-ordinate parking and accepting deliveries.
In the event of a fire, you’ll use systems to monitor smoke levels and make decisions regarding safe evacuation, carry out dynamic risk assessments, and act as ‘pathfinders’ for the fire service.
You will also provide first aid support to the Royal Mews and elsewhere as required.
You may be required to attend some events to ensure a Fire Service presence.
The breadth of this role will provide opportunities to develop your existing skills, whilst gaining experience and training in new areas, enabling you to deliver a vital service to this unique organisation.
Shift Pattern:
You will work a 12 hour shift pattern of two days and two nights with four days off.
About you
Essential Criteria:
While experience of working in the emergency services, preferably the fire service, would be an advantage, it’s your pro-active attitude and team-focused approach that will make the real difference.
Standard IT skills are a must, including an ability to input data into spreadsheets, and you can also learn new systems quickly enabling you to operate our fire and security systems.
With a good level of physical fitness, you’ll be confident carrying out inspections, working at heights and in confined spaces.
Interpersonal skills are vital too, because you’ll be working closely with a wide range of people including employees, residents and visitors.
With initiative, a responsive attitude and calm under pressure, you’re as effective working alone as you are working as part of a team.
All applicants must also hold a full, clean UK driving licence as some driving will be required between sites.
Benefits:
We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.
Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us.
Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.
Is this job a match or a miss?
Fire Safety and Access Officer – London
Posted 2 days ago
Job Viewed
Job Description
It’s knowing you’re protecting the community that surrounds you.
It’s feeling trusted to deliver to the very highest standards. And it’s the pride in protecting an environment of unique historic importance. This is what makes working for the Royal Household exceptional.
Based at the Royal Mews, Buckingham Palace, in this dual role you’ll join our Fire and Access team to provide a 24/7 fire surveillance service and support all aspects of fire safety across the entire London estate, as well as providing access control support at the Royal Mews.
Key Responsibilities:
You’ll monitor and respond to automatic fire detection systems, carry out ad-hoc patrols, as well as acting as first-response in the event of a fire or other emergency across all parts of the London estate.
Based in the Control Room, you’ll be expected to monitor the security and access control systems, working in close liaison with the Police Control Room.
You’ll also manage hot works permits, carry out fire safety ‘point of presence’ inspections, call point testing, fire panels, inspections of firefighting equipment, maintaining logs of activity on line and in daily logs.
At other times, you’ll be a visible presence to ensure the safe operation of vehicle and pedestrian access routes for the Royal Mews, verifying passes and identification.
You’ll also support daily operations by issuing keys, helping to co-ordinate parking and accepting deliveries.
In the event of a fire, you’ll use systems to monitor smoke levels and make decisions regarding safe evacuation, carry out dynamic risk assessments, and act as ‘pathfinders’ for the fire service.
You will also provide first aid support to the Royal Mews and elsewhere as required.
You may be required to attend some events to ensure a Fire Service presence.
The breadth of this role will provide opportunities to develop your existing skills, whilst gaining experience and training in new areas, enabling you to deliver a vital service to this unique organisation.
Shift Pattern:
You will work a 12 hour shift pattern of two days and two nights with four days off.
About you
Essential Criteria:
While experience of working in the emergency services, preferably the fire service, would be an advantage, it’s your pro-active attitude and team-focused approach that will make the real difference.
Standard IT skills are a must, including an ability to input data into spreadsheets, and you can also learn new systems quickly enabling you to operate our fire and security systems.
With a good level of physical fitness, you’ll be confident carrying out inspections, working at heights and in confined spaces.
Interpersonal skills are vital too, because you’ll be working closely with a wide range of people including employees, residents and visitors.
With initiative, a responsive attitude and calm under pressure, you’re as effective working alone as you are working as part of a team.
All applicants must also hold a full, clean UK driving licence as some driving will be required between sites.
Benefits:
We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.
Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us.
Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.
Is this job a match or a miss?
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Fire Safety and Access Officer – London
Posted 2 days ago
Job Viewed
Job Description
It’s knowing you’re protecting the community that surrounds you.
It’s feeling trusted to deliver to the very highest standards. And it’s the pride in protecting an environment of unique historic importance. This is what makes working for the Royal Household exceptional.
Based at the Royal Mews, Buckingham Palace, in this dual role you’ll join our Fire and Access team to provide a 24/7 fire surveillance service and support all aspects of fire safety across the entire London estate, as well as providing access control support at the Royal Mews.
Key Responsibilities:
You’ll monitor and respond to automatic fire detection systems, carry out ad-hoc patrols, as well as acting as first-response in the event of a fire or other emergency across all parts of the London estate.
Based in the Control Room, you’ll be expected to monitor the security and access control systems, working in close liaison with the Police Control Room.
You’ll also manage hot works permits, carry out fire safety ‘point of presence’ inspections, call point testing, fire panels, inspections of firefighting equipment, maintaining logs of activity on line and in daily logs.
At other times, you’ll be a visible presence to ensure the safe operation of vehicle and pedestrian access routes for the Royal Mews, verifying passes and identification.
You’ll also support daily operations by issuing keys, helping to co-ordinate parking and accepting deliveries.
In the event of a fire, you’ll use systems to monitor smoke levels and make decisions regarding safe evacuation, carry out dynamic risk assessments, and act as ‘pathfinders’ for the fire service.
You will also provide first aid support to the Royal Mews and elsewhere as required.
You may be required to attend some events to ensure a Fire Service presence.
The breadth of this role will provide opportunities to develop your existing skills, whilst gaining experience and training in new areas, enabling you to deliver a vital service to this unique organisation.
Shift Pattern:
You will work a 12 hour shift pattern of two days and two nights with four days off.
About you
Essential Criteria:
While experience of working in the emergency services, preferably the fire service, would be an advantage, it’s your pro-active attitude and team-focused approach that will make the real difference.
Standard IT skills are a must, including an ability to input data into spreadsheets, and you can also learn new systems quickly enabling you to operate our fire and security systems.
With a good level of physical fitness, you’ll be confident carrying out inspections, working at heights and in confined spaces.
Interpersonal skills are vital too, because you’ll be working closely with a wide range of people including employees, residents and visitors.
With initiative, a responsive attitude and calm under pressure, you’re as effective working alone as you are working as part of a team.
All applicants must also hold a full, clean UK driving licence as some driving will be required between sites.
Benefits:
We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.
Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us.
Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.
Is this job a match or a miss?
Fire Safety and Access Officer – London
Posted 2 days ago
Job Viewed
Job Description
It’s knowing you’re protecting the community that surrounds you.
It’s feeling trusted to deliver to the very highest standards. And it’s the pride in protecting an environment of unique historic importance. This is what makes working for the Royal Household exceptional.
Based at the Royal Mews, Buckingham Palace, in this dual role you’ll join our Fire and Access team to provide a 24/7 fire surveillance service and support all aspects of fire safety across the entire London estate, as well as providing access control support at the Royal Mews.
Key Responsibilities:
You’ll monitor and respond to automatic fire detection systems, carry out ad-hoc patrols, as well as acting as first-response in the event of a fire or other emergency across all parts of the London estate.
Based in the Control Room, you’ll be expected to monitor the security and access control systems, working in close liaison with the Police Control Room.
You’ll also manage hot works permits, carry out fire safety ‘point of presence’ inspections, call point testing, fire panels, inspections of firefighting equipment, maintaining logs of activity on line and in daily logs.
At other times, you’ll be a visible presence to ensure the safe operation of vehicle and pedestrian access routes for the Royal Mews, verifying passes and identification.
You’ll also support daily operations by issuing keys, helping to co-ordinate parking and accepting deliveries.
In the event of a fire, you’ll use systems to monitor smoke levels and make decisions regarding safe evacuation, carry out dynamic risk assessments, and act as ‘pathfinders’ for the fire service.
You will also provide first aid support to the Royal Mews and elsewhere as required.
You may be required to attend some events to ensure a Fire Service presence.
The breadth of this role will provide opportunities to develop your existing skills, whilst gaining experience and training in new areas, enabling you to deliver a vital service to this unique organisation.
Shift Pattern:
You will work a 12 hour shift pattern of two days and two nights with four days off.
About you
Essential Criteria:
While experience of working in the emergency services, preferably the fire service, would be an advantage, it’s your pro-active attitude and team-focused approach that will make the real difference.
Standard IT skills are a must, including an ability to input data into spreadsheets, and you can also learn new systems quickly enabling you to operate our fire and security systems.
With a good level of physical fitness, you’ll be confident carrying out inspections, working at heights and in confined spaces.
Interpersonal skills are vital too, because you’ll be working closely with a wide range of people including employees, residents and visitors.
With initiative, a responsive attitude and calm under pressure, you’re as effective working alone as you are working as part of a team.
All applicants must also hold a full, clean UK driving licence as some driving will be required between sites.
Benefits:
We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.
Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us.
Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.
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Fire Safety and Access Officer – London
Posted 2 days ago
Job Viewed
Job Description
It’s knowing you’re protecting the community that surrounds you.
It’s feeling trusted to deliver to the very highest standards. And it’s the pride in protecting an environment of unique historic importance. This is what makes working for the Royal Household exceptional.
Based at the Royal Mews, Buckingham Palace, in this dual role you’ll join our Fire and Access team to provide a 24/7 fire surveillance service and support all aspects of fire safety across the entire London estate, as well as providing access control support at the Royal Mews.
Key Responsibilities:
You’ll monitor and respond to automatic fire detection systems, carry out ad-hoc patrols, as well as acting as first-response in the event of a fire or other emergency across all parts of the London estate.
Based in the Control Room, you’ll be expected to monitor the security and access control systems, working in close liaison with the Police Control Room.
You’ll also manage hot works permits, carry out fire safety ‘point of presence’ inspections, call point testing, fire panels, inspections of firefighting equipment, maintaining logs of activity on line and in daily logs.
At other times, you’ll be a visible presence to ensure the safe operation of vehicle and pedestrian access routes for the Royal Mews, verifying passes and identification.
You’ll also support daily operations by issuing keys, helping to co-ordinate parking and accepting deliveries.
In the event of a fire, you’ll use systems to monitor smoke levels and make decisions regarding safe evacuation, carry out dynamic risk assessments, and act as ‘pathfinders’ for the fire service.
You will also provide first aid support to the Royal Mews and elsewhere as required.
You may be required to attend some events to ensure a Fire Service presence.
The breadth of this role will provide opportunities to develop your existing skills, whilst gaining experience and training in new areas, enabling you to deliver a vital service to this unique organisation.
Shift Pattern:
You will work a 12 hour shift pattern of two days and two nights with four days off.
About you
Essential Criteria:
While experience of working in the emergency services, preferably the fire service, would be an advantage, it’s your pro-active attitude and team-focused approach that will make the real difference.
Standard IT skills are a must, including an ability to input data into spreadsheets, and you can also learn new systems quickly enabling you to operate our fire and security systems.
With a good level of physical fitness, you’ll be confident carrying out inspections, working at heights and in confined spaces.
Interpersonal skills are vital too, because you’ll be working closely with a wide range of people including employees, residents and visitors.
With initiative, a responsive attitude and calm under pressure, you’re as effective working alone as you are working as part of a team.
All applicants must also hold a full, clean UK driving licence as some driving will be required between sites.
Benefits:
We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.
Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us.
Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.
Is this job a match or a miss?