24,698 Jobs in Cropwell Butler

• Competitive salary £29, 0- 0,100 base salary plus rota allowance and company performance bonus
• Private healthcare + equal parental leave
• Generous pension (up to 9% contribution)
• Life assurance (4x salary)
• EV salary sacrifice scheme
• Gym membership & wellbeing support
• Annual leave starting at 24 days , rising to 32 with service

• Registered, or eligible to register , with the RCVS
• Degree or diploma in Veterinary Nursing (BSc, FdSc, or equivalent)
• Collaborative, team-focused approach
• Passion for companion animal welfare and low-stress handling techniques
• Comfortable independently making decisions

• Delivering day-to-day veterinary care across one or more animal units
• Coordinating with the veterinary services team to manage care and respond to health queries
• Triaging animal health concerns and supporting veterinary rounds
• Collecting key data to support ongoing research (e.g. body weight, oral health checks)
• Administering treatments and ensuring our pets are cared for with empathy and respect
• Complete weekly health checks across animal population across oen or more units
• Complete physio for animals in our care
• Supporting peers - training animals, completing recreation

• Work alongside 130,000+ Associates worldwide guided by our Five Principles
• Be part of a purpose-driven company shaping "the world we want tomorrow"
• Access world-class training & development from day one
• Join a company with an industry-leading salary and benefits package

• Competitive salary £29, 0- 0,100 base salary plus rota allowance and company performance bonus
• Private healthcare + equal parental leave
• Generous pension (up to 9% contribution)
• Life assurance (4x salary)
• EV salary sacrifice scheme
• Gym membership & wellbeing support
• Annual leave starting at 24 days , rising to 32 with service

• Registered, or eligible to register , with the RCVS
• Degree or diploma in Veterinary Nursing (BSc, FdSc, or equivalent)
• Collaborative, team-focused approach
• Passion for companion animal welfare and low-stress handling techniques
• Comfortable independently making decisions

• Delivering day-to-day veterinary care across one or more animal units
• Coordinating with the veterinary services team to manage care and respond to health queries
• Triaging animal health concerns and supporting veterinary rounds
• Collecting key data to support ongoing research (e.g. body weight, oral health checks)
• Administering treatments and ensuring our pets are cared for with empathy and respect
• Complete weekly health checks across animal population across oen or more units
• Complete physio for animals in our care
• Supporting peers - training animals, completing recreation

• Work alongside 130,000+ Associates worldwide guided by our Five Principles
• Be part of a purpose-driven company shaping "the world we want tomorrow"
• Access world-class training & development from day one
• Join a company with an industry-leading salary and benefits package

• Competitive salary £29, 0- 0,100 base salary plus rota allowance and company performance bonus
• Private healthcare + equal parental leave
• Generous pension (up to 9% contribution)
• Life assurance (4x salary)
• EV salary sacrifice scheme
• Gym membership & wellbeing support
• Annual leave starting at 24 days , rising to 32 with service

• Registered, or eligible to register , with the RCVS
• Degree or diploma in Veterinary Nursing (BSc, FdSc, or equivalent)
• Collaborative, team-focused approach
• Passion for companion animal welfare and low-stress handling techniques
• Comfortable independently making decisions

• Delivering day-to-day veterinary care across one or more animal units
• Coordinating with the veterinary services team to manage care and respond to health queries
• Triaging animal health concerns and supporting veterinary rounds
• Collecting key data to support ongoing research (e.g. body weight, oral health checks)
• Administering treatments and ensuring our pets are cared for with empathy and respect
• Complete weekly health checks across animal population across oen or more units
• Complete physio for animals in our care
• Supporting peers - training animals, completing recreation

• Work alongside 130,000+ Associates worldwide guided by our Five Principles
• Be part of a purpose-driven company shaping "the world we want tomorrow"
• Access world-class training & development from day one
• Join a company with an industry-leading salary and benefits package

Job Description

Quality Monitoring Advisor

Location: Springfield Hospital, Chelmsford or Woodthorpe Hospital, Nottingham

Hours: 37.5 hours per week, Full-time

Salary: Depending on experience + Benefits

Summary:
Springfield Hospital opened in 1987 and is one of Essex leading private hospitals. It is a 68 bedded hospital all with en-suite facilities, three of which are two bedded parent and child rooms and a high dependency unit with three beds. There are six operating theatres, a physiotherapy department and on-site private GP services.

The Woodthorpe Hospital is a 42 bedded private hospital on 2 wards offering multi-speciality surgery for day cases and inpatients stay for both private and NHS patients. It is a very busy Hospital with patients seen by many different speciality consultants including Orthopaedics, spinal, gynaecology, urology, gastroenterology, dermatology and ENT.

The role:

We currently have a great new opportunity for a Quality Monitoring Advisor to join our team at either our Springfield hospital, in Chelmsford or Woodthorpe Hospital, in Nottingham.

Duties will include:

• Audit enquiries end-to-end, by listening to calls and checking the quality against a values-based criteria to identify training needs and feedback to improve customer experience.

• Produce reports/scorecards on individual advisors call quality to be distributed to team leaders. Using findings to influence improvements to training material.

• Analyse performance data and trends and support the translation of these into recommended operational actions

• Taking a proactive approach using 'real-time' analytics you will be collating and interpreting data regarding Advisor, Customer and Business-related activities to provide insight and analysis to key stakeholders through clear visual, written and verbal communication.  

• Identifying patterns and trends in data sets.

• Oversee the design and delivery of reports and insights that analyse business functions and key operational metrics

• Create and maintain a database with outcomes of quality scoring to allow for call quality analysis at a departmental level.

• Validating potential training needs within the department and reporting these trends to the Training and Development Co-Ordinator and Quality Assurance and Training Manager.

• Identifying root causes of errors that are received to establish patterns and areas of improvement for the contact centre.

• Highlighting any urgent findings from the QA process to the operational team, to be amended and reported as necessary. 

• Completing Ad-hoc audits to validate trends identified by internal and external stakeholders.

• Working with leadership team to influence continual improvements of processes within the department.

Skills and Attributes:

• Experience of call centre process

• Proven ability to analyse and present data and findings effectively to manage stakeholders

• Excellent knowledge of customer service and sales. 

• Excellent written and verbal communication skills.

•  Proficient with Microsoft Word, Excel and PowerPoint (advanced excel skills are a plus)

• Fast learner, able to understand new ideas and processes quickly.

• Flexible and adaptable with a proactive and innovative approach to the role.

• Ability to work at pace and adapt quickly to changing needs. 

• Proven ability to work independently and manage own workload.

Benefits:

·    25 Days Leave + Bank Holidays (pro-rata)

·    Buy & Sell Flexi Leave Options

·    Private Pension where Ramsay will match up to 5% after a qualifying period

·    Enhanced Competitive Parental Leave Policies

·    Private Medical Cover with option to add partner & dependants

·    Life Assurance (Death in Service) x3 base salary

·    Free Training and Development via the Ramsay Academy

·    Employee Assistance Programme

·    Cycle2Work scheme available, in partnership with Halfords

·    The Blue Light Card Scheme

About Us

Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
 

We care.
 

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
 

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

Deliver with us this busy season as a seasonal delivery partner. To continue delivering smiles to all our customers, we are opening additional spots for delivery partners, specifically during the winter months. Take this opportunity to make quicker progress towards your goals and enjoy increased flexibility over your schedule. Offering seasonal delivery opportunities helps us to ensure that the number of delivery partners on our programme matches our anticipated customer demand, all to maintain the highest programme standards. Your Amazon Flex account will remain active until Jan 9, 2026. After this time, you will be added to our waiting list. Continue to access fuel savings and other offers via our deals & discounts programme whilst you wait.

Amazon Flex delivery partner - Earn £14 to £8* per hour.

Deliver packages with your own vehicle and get paid weekly. Flexible hours. Be your own boss and get access to a wide range of exclusive deals & discounts.

What is Amazon Flex? It’s simple! You use your own vehicle and smartphone to deliver packages for Amazon. Save up for something big, earn extra money for day-to-day expenses, and get closer to your goals with Amazon Flex.

Deliver. Earn. Achieve. Repeat. Earn £1 8* an hour delivering parcels.

Flexible delivery blocks, without guesswork. Schedule blocks in advance or pick them each day based on your availability, whether that's around school runs, weekends, or evenings. You’ll know when you’re delivering, for how long, and how much you can earn before you begin. Join thousands of delivery partners from all walks of life balancing delivering with family life, career changes, or seeking additional income. Plus, Amazon Flex delivery partners get access to exclusive deals and discounts. Get cash back and discounts on fuel, electric charging, vehicle maintenance and more through Onsi and bp pulse.

With bp pulse, you can enjoy the benefits of a full bp pulse subscription and save on average 20%*** off bp pulse contactless electric vehicle charging, with discounted rates starting at just £0.4 kWh.

With Onsi, you can get access to deals on supermarkets including ASDA, Aldi and Tesco, as well as discounts on a variety of big-name mobility and technology brands like Apple, Vodafone and Halfords.

Who can deliver with Amazon Flex? To become a delivery partner, you will need a valid UK driving licence, an iPhone or Android smartphone and a mid-size EV vehicle with 5 seats or larger. You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as ‘hire and reward’ insurance) and, to pass a background and criminal record check which includes, but is not limited to, a review of driving licence records. No previous experience as a transportation driver, truck driver, taxi driver, courier driver or delivery driver is necessary. Current Amazon employees are not eligible to be delivery partners.

Becoming a delivery partner: How do I sign up? Simply tap the apply button to visit the Amazon Flex website and download the app today. After you download the Amazon Flex app, it will guide you step-by-step through the onboarding process. Once you have uploaded all required documents and passed your background check, which includes a criminal record check, you will be able to schedule a block and start delivering smiles!

* Earnings estimates are based on location and delivering a number of packages across an estimated length of time (referred to as a block), completed while driving a standard motorized vehicle. Should Amazon Flex introduce blocks eligible to be delivered using scooters or other alternative modes of transportation, different rates may apply. We aim to ensure that the number of packages you are assigned to deliver within your block is realistic, taking into account congestion and the primary requirement to drive safely. However, the actual time taken per delivery may vary (because it could, occasionally, take less or more time than expected) so the earnings per hour may vary.

** Based on UK average fuel consumption for a courier or logistics vehicle.
*** Partner Terms and Conditions apply

Deliver with us this busy season as a seasonal delivery partner. To continue delivering smiles to all our customers, we are opening additional spots for delivery partners, specifically during the winter months. Take this opportunity to make quicker progress towards your goals and enjoy increased flexibility over your schedule. Offering seasonal delivery opportunities helps us to ensure that the number of delivery partners on our programme matches our anticipated customer demand, all to maintain the highest programme standards. Your Amazon Flex account will remain active until Jan 9, 2026. After this time, you will be added to our waiting list. Continue to access fuel savings and other offers via our deals & discounts programme whilst you wait.

Amazon Flex delivery partner - Earn £14 to £8* per hour.

Deliver packages with your own vehicle and get paid weekly. Flexible hours. Be your own boss and get access to a wide range of exclusive deals & discounts.

What is Amazon Flex? It’s simple! You use your own vehicle and smartphone to deliver packages for Amazon. Save up for something big, earn extra money for day-to-day expenses, and get closer to your goals with Amazon Flex.

Deliver. Earn. Achieve. Repeat. Earn £1 8* an hour delivering parcels.

Flexible delivery blocks, without guesswork. Schedule blocks in advance or pick them each day based on your availability, whether that's around school runs, weekends, or evenings. You’ll know when you’re delivering, for how long, and how much you can earn before you begin. Join thousands of delivery partners from all walks of life balancing delivering with family life, career changes, or seeking additional income. Plus, Amazon Flex delivery partners get access to exclusive deals and discounts. Get cash back and discounts on fuel, electric charging, vehicle maintenance and more through Onsi and bp pulse.

With bp pulse, you can enjoy the benefits of a full bp pulse subscription and save on average 20%*** off bp pulse contactless electric vehicle charging, with discounted rates starting at just £0.4 kWh.

With Onsi, you can get access to deals on supermarkets including ASDA, Aldi and Tesco, as well as discounts on a variety of big-name mobility and technology brands like Apple, Vodafone and Halfords.

Who can deliver with Amazon Flex? To become a delivery partner, you will need a valid UK driving licence, an iPhone or Android smartphone and a mid-size EV vehicle with 5 seats or larger. You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as ‘hire and reward’ insurance) and, to pass a background and criminal record check which includes, but is not limited to, a review of driving licence records. No previous experience as a transportation driver, truck driver, taxi driver, courier driver or delivery driver is necessary. Current Amazon employees are not eligible to be delivery partners.

Becoming a delivery partner: How do I sign up? Simply tap the apply button to visit the Amazon Flex website and download the app today. After you download the Amazon Flex app, it will guide you step-by-step through the onboarding process. Once you have uploaded all required documents and passed your background check, which includes a criminal record check, you will be able to schedule a block and start delivering smiles!

* Earnings estimates are based on location and delivering a number of packages across an estimated length of time (referred to as a block), completed while driving a standard motorized vehicle. Should Amazon Flex introduce blocks eligible to be delivered using scooters or other alternative modes of transportation, different rates may apply. We aim to ensure that the number of packages you are assigned to deliver within your block is realistic, taking into account congestion and the primary requirement to drive safely. However, the actual time taken per delivery may vary (because it could, occasionally, take less or more time than expected) so the earnings per hour may vary.

** Based on UK average fuel consumption for a courier or logistics vehicle.
*** Partner Terms and Conditions apply

Deliver with us this busy season as a seasonal delivery partner. To continue delivering smiles to all our customers, we are opening additional spots for delivery partners, specifically during the winter months. Take this opportunity to make quicker progress towards your goals and enjoy increased flexibility over your schedule. Offering seasonal delivery opportunities helps us to ensure that the number of delivery partners on our programme matches our anticipated customer demand, all to maintain the highest programme standards. Your Amazon Flex account will remain active until Jan 9, 2026. After this time, you will be added to our waiting list. Continue to access fuel savings and other offers via our deals & discounts programme whilst you wait.

Amazon Flex delivery partner - Earn £14 to £8* per hour.

Deliver packages with your own vehicle and get paid weekly. Flexible hours. Be your own boss and get access to a wide range of exclusive deals & discounts.

What is Amazon Flex? It’s simple! You use your own vehicle and smartphone to deliver packages for Amazon. Save up for something big, earn extra money for day-to-day expenses, and get closer to your goals with Amazon Flex.

Deliver. Earn. Achieve. Repeat. Earn £1 8* an hour delivering parcels.

Flexible delivery blocks, without guesswork. Schedule blocks in advance or pick them each day based on your availability, whether that's around school runs, weekends, or evenings. You’ll know when you’re delivering, for how long, and how much you can earn before you begin. Join thousands of delivery partners from all walks of life balancing delivering with family life, career changes, or seeking additional income. Plus, Amazon Flex delivery partners get access to exclusive deals and discounts. Get cash back and discounts on fuel, electric charging, vehicle maintenance and more through Onsi and bp pulse.

With bp pulse, you can enjoy the benefits of a full bp pulse subscription and save on average 20%*** off bp pulse contactless electric vehicle charging, with discounted rates starting at just £0.4 kWh.

With Onsi, you can get access to deals on supermarkets including ASDA, Aldi and Tesco, as well as discounts on a variety of big-name mobility and technology brands like Apple, Vodafone and Halfords.

Who can deliver with Amazon Flex? To become a delivery partner, you will need a valid UK driving licence, an iPhone or Android smartphone and a mid-size EV vehicle with 5 seats or larger. You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as ‘hire and reward’ insurance) and, to pass a background and criminal record check which includes, but is not limited to, a review of driving licence records. No previous experience as a transportation driver, truck driver, taxi driver, courier driver or delivery driver is necessary. Current Amazon employees are not eligible to be delivery partners.

Becoming a delivery partner: How do I sign up? Simply tap the apply button to visit the Amazon Flex website and download the app today. After you download the Amazon Flex app, it will guide you step-by-step through the onboarding process. Once you have uploaded all required documents and passed your background check, which includes a criminal record check, you will be able to schedule a block and start delivering smiles!

* Earnings estimates are based on location and delivering a number of packages across an estimated length of time (referred to as a block), completed while driving a standard motorized vehicle. Should Amazon Flex introduce blocks eligible to be delivered using scooters or other alternative modes of transportation, different rates may apply. We aim to ensure that the number of packages you are assigned to deliver within your block is realistic, taking into account congestion and the primary requirement to drive safely. However, the actual time taken per delivery may vary (because it could, occasionally, take less or more time than expected) so the earnings per hour may vary.

** Based on UK average fuel consumption for a courier or logistics vehicle.
*** Partner Terms and Conditions apply

Deliver with us this busy season as a seasonal delivery partner. To continue delivering smiles to all our customers, we are opening additional spots for delivery partners, specifically during the winter months. Take this opportunity to make quicker progress towards your goals and enjoy increased flexibility over your schedule. Offering seasonal delivery opportunities helps us to ensure that the number of delivery partners on our programme matches our anticipated customer demand, all to maintain the highest programme standards. Your Amazon Flex account will remain active until Jan 9, 2026. After this time, you will be added to our waiting list. Continue to access fuel savings and other offers via our deals & discounts programme whilst you wait.

Amazon Flex delivery partner - Earn £14 to £8* per hour.

Deliver packages with your own vehicle and get paid weekly. Flexible hours. Be your own boss and get access to a wide range of exclusive deals & discounts.

What is Amazon Flex? It’s simple! You use your own vehicle and smartphone to deliver packages for Amazon. Save up for something big, earn extra money for day-to-day expenses, and get closer to your goals with Amazon Flex.

Deliver. Earn. Achieve. Repeat. Earn £1 8* an hour delivering parcels.

Flexible delivery blocks, without guesswork. Schedule blocks in advance or pick them each day based on your availability, whether that's around school runs, weekends, or evenings. You’ll know when you’re delivering, for how long, and how much you can earn before you begin. Join thousands of delivery partners from all walks of life balancing delivering with family life, career changes, or seeking additional income. Plus, Amazon Flex delivery partners get access to exclusive deals and discounts. Get cash back and discounts on fuel, electric charging, vehicle maintenance and more through Onsi and bp pulse.

With bp pulse, you can enjoy the benefits of a full bp pulse subscription and save on average 20%*** off bp pulse contactless electric vehicle charging, with discounted rates starting at just £0.4 kWh.

With Onsi, you can get access to deals on supermarkets including ASDA, Aldi and Tesco, as well as discounts on a variety of big-name mobility and technology brands like Apple, Vodafone and Halfords.

Who can deliver with Amazon Flex? To become a delivery partner, you will need a valid UK driving licence, an iPhone or Android smartphone and a mid-size EV vehicle with 5 seats or larger. You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as ‘hire and reward’ insurance) and, to pass a background and criminal record check which includes, but is not limited to, a review of driving licence records. No previous experience as a transportation driver, truck driver, taxi driver, courier driver or delivery driver is necessary. Current Amazon employees are not eligible to be delivery partners.

Becoming a delivery partner: How do I sign up? Simply tap the apply button to visit the Amazon Flex website and download the app today. After you download the Amazon Flex app, it will guide you step-by-step through the onboarding process. Once you have uploaded all required documents and passed your background check, which includes a criminal record check, you will be able to schedule a block and start delivering smiles!

* Earnings estimates are based on location and delivering a number of packages across an estimated length of time (referred to as a block), completed while driving a standard motorized vehicle. Should Amazon Flex introduce blocks eligible to be delivered using scooters or other alternative modes of transportation, different rates may apply. We aim to ensure that the number of packages you are assigned to deliver within your block is realistic, taking into account congestion and the primary requirement to drive safely. However, the actual time taken per delivery may vary (because it could, occasionally, take less or more time than expected) so the earnings per hour may vary.

** Based on UK average fuel consumption for a courier or logistics vehicle.
*** Partner Terms and Conditions apply

Deliver with us this busy season as a seasonal delivery partner. To continue delivering smiles to all our customers, we are opening additional spots for delivery partners, specifically during the winter months. Take this opportunity to make quicker progress towards your goals and enjoy increased flexibility over your schedule. Offering seasonal delivery opportunities helps us to ensure that the number of delivery partners on our programme matches our anticipated customer demand, all to maintain the highest programme standards. Your Amazon Flex account will remain active until Jan 9, 2026. After this time, you will be added to our waiting list. Continue to access fuel savings and other offers via our deals & discounts programme whilst you wait.

Amazon Flex delivery partner - Earn £14 to £8* per hour.

Deliver packages with your own vehicle and get paid weekly. Flexible hours. Be your own boss and get access to a wide range of exclusive deals & discounts.

What is Amazon Flex? It’s simple! You use your own vehicle and smartphone to deliver packages for Amazon. Save up for something big, earn extra money for day-to-day expenses, and get closer to your goals with Amazon Flex.

Deliver. Earn. Achieve. Repeat. Earn £1 8* an hour delivering parcels.

Flexible delivery blocks, without guesswork. Schedule blocks in advance or pick them each day based on your availability, whether that's around school runs, weekends, or evenings. You’ll know when you’re delivering, for how long, and how much you can earn before you begin. Join thousands of delivery partners from all walks of life balancing delivering with family life, career changes, or seeking additional income. Plus, Amazon Flex delivery partners get access to exclusive deals and discounts. Get cash back and discounts on fuel, electric charging, vehicle maintenance and more through Onsi and bp pulse.

With bp pulse, you can enjoy the benefits of a full bp pulse subscription and save on average 20%*** off bp pulse contactless electric vehicle charging, with discounted rates starting at just £0.4 kWh.

With Onsi, you can get access to deals on supermarkets including ASDA, Aldi and Tesco, as well as discounts on a variety of big-name mobility and technology brands like Apple, Vodafone and Halfords.

Who can deliver with Amazon Flex? To become a delivery partner, you will need a valid UK driving licence, an iPhone or Android smartphone and a mid-size EV vehicle with 5 seats or larger. You will also need a UK National Insurance Number, proof of your Right to Work in the UK, commercial vehicle insurance (also referred to as ‘hire and reward’ insurance) and, to pass a background and criminal record check which includes, but is not limited to, a review of driving licence records. No previous experience as a transportation driver, truck driver, taxi driver, courier driver or delivery driver is necessary. Current Amazon employees are not eligible to be delivery partners.

Becoming a delivery partner: How do I sign up? Simply tap the apply button to visit the Amazon Flex website and download the app today. After you download the Amazon Flex app, it will guide you step-by-step through the onboarding process. Once you have uploaded all required documents and passed your background check, which includes a criminal record check, you will be able to schedule a block and start delivering smiles!

* Earnings estimates are based on location and delivering a number of packages across an estimated length of time (referred to as a block), completed while driving a standard motorized vehicle. Should Amazon Flex introduce blocks eligible to be delivered using scooters or other alternative modes of transportation, different rates may apply. We aim to ensure that the number of packages you are assigned to deliver within your block is realistic, taking into account congestion and the primary requirement to drive safely. However, the actual time taken per delivery may vary (because it could, occasionally, take less or more time than expected) so the earnings per hour may vary.

** Based on UK average fuel consumption for a courier or logistics vehicle.
*** Partner Terms and Conditions apply