8,819 Jobs in East Tuddenham
Lead clinician
Posted today
Job Viewed
Job Description
Are you looking for an employer who can offer you opportunities for growth and development in your clinical career- All whilst working within a friendly multidisciplinary team in a rewarding education setting?
Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider clinical network that meets regularly for training & development?
Do you want to have flexibility and be able to work creatively to deliver specialist assessments and interventions fostering independence within an education setting?
Do you want to be part of developing an enhanced clinical offer through supporting the growth of colleagues, apprentices, students and therapy assistants?
How about working for an employer who has been awarded a ‘Great Place to Work’ for the 5th year running?
Does working 4 days a week with FULL pay sound like a dream!* It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group!
Job Title: Lead Clinician - Psychotherapist
Location: Orchard Manor School, Norfolk PE34 3HT
Salary: £50,000 - £60,000 dependent on experience
Hours: 37.5 hours per week, Monday to Friday
Contract: Permanent, 52 weeks
Essential: Full valid UK driving licence and access to own vehicle
In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key.
About the Group:
Outcomes First Group is the leading provider of world-class education. Our schools are a vital part of local communities in England, Scotland and Wales, with a renowned reputation for quality and positive outcomes for the children and young people we educate for. Our Acorn schools are there to meet the social and emotional needs of pupils who have faced trauma or adversity, equipping them for life’s important steps. Our Options Autism schools support autistic pupils to value their uniqueness and access the world in their own way. Another division, Momenta Connect, supports young people to overcome barriers and engage with education. While our most recent addition, Blenheim Schools, enables outstanding futures through high-quality independent and international schools.
Our Vision
Empower every child, whatever their ability, with a world-class education that nurtures potential, inspires lifelong learning, and equips them to thrive in a diverse and evolving world.
Our Mission
We commit to unlocking our pupils’ potential through personalised learning, innovation, and opportunity, supporting growth and aspirations.
Our Promise
- WE LISTEN. We never assume.
- WE WORK TOGETHER. To make the remarkable happen.
- WE ARE ACCOUNTABLE. To each other and for one another.
Our Promise describes the sort of people we are and our commitment to how we treat each other, work together and behave. It represents what’s truly important to us as individuals and as a team. It is easily translatable into behaviours we all practice and experience every day. It's the golden thread that runs through every leader, team and individual.
The role:
We are looking for a Lead Clinician to manage our in-house Clinical Team at Orchard Manor School based in Norfolk. The postholder will work collaboratively with both the school’s Senior Leadership Team (SLT) and the Regional Clinical Lead. The role will be split between clinically leading the team and holding a therapy caseload. Working collaboratively with the team, the postholder will deliver bespoke assessment and intervention plans for our students who may present with complex profiles of need as a result of autism and other types of neurodivergence, developmental trauma and social, emotional and mental health (SEMH) needs. Meeting the needs of EHCP plans will be a primary focus in this role, target led, via the OFG ‘all’, ‘group’ and ‘individual’ clinical ways of working, embedded into our clinical practice. They will also be responsible for coordinating the line management of the members of the onsite clinical team and leading on the service development of the clinical school-based service, alongside the school SLT and Regional Clinical Lead.
Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for a Lead Clinician who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support.
Location: Orchard Manor School, Norfolk PE34 3HT – Orchard Manor School forms part of our Options Autism brand, and is an independent specialist day school, supporting children and young people aged 4 – 16
For further information regarding this vacancy please refer to the Job Description and Person Specification attached.
Essential Criteria:
- Degree qualification in specific discipline, at least 5 years’ experience as a clinician with leadership and managerial experience
- Valid and up to date professional Registration & membership of professional body e.g. BPS
- Experience within the specialist client group; working with autistic individuals and/or those with complex needs.
- Clear and concise report writing relating to clinical and research activities
- Experience of providing supervision and supporting a therapy team
- Ability to work independently
- Ability to work dynamically and within a growing and developing clinical service
- Experience of multi-professional work with teams or services within the designated specialty preferred
- Full UK valid driving licence and access to own vehicle
Why work for us?
Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options:
Benefits
Your health and wellbeing are important to us, so you’ll get an exceptional reward and flexible benefits package including:
- Life Assurance
- Pension scheme with options to increase your contributions
- “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
- *You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit
- Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
- A wide range of health, wellbeing, and insurance benefits
- 100’s of discount options valid in the UK and abroad
- Cycle to Work Schemes
- Electric Car Purchase Scheme
- Critical illness cover
At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. All successful applicants will be subject to social media checks and successful applicants to a fully enhanced DBS
We reserve the right to close vacancies early, please submit your application at the earliest opportunity.
Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Job Ref:
#Leadclinician#Psychology#CareersinEducation#SpecialEducation#CareersinCare #CareersinSpecialEducation #Therapists
#1
Family Support Worker
Posted today
Job Viewed
Job Description
How would you like to get paid for five days, but only work four?
At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first.
That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay.
Many of our schools have already introduced the 4DWW — and others are preparing to roll it out as soon as they reach full staffing. So, whether it’s already in place or just around the corner, now’s the perfect time to join #teamOFG.
Job Title: Family Support Worker
Location: Orchards Manor, Near Kings Lynn, Downham Market, PE34 3HT
Salary: £25,089 per annum (Not pro rata)
Hours: 40 hours per week, Monday to Friday
Contract: Permanent, Term Time Only
Start: January 2026
UK applicants only. This role does not offer sponsorship.
We’re thrilled to be opening Orchards Manor School, a brand-new Options Autism provision near Downham Market — and we’re looking for a compassionate, proactive Family Support Worker to be part of our founding team.
This is an incredible opportunity to help shape the culture of a new school dedicated to supporting children and young people with autism and complex needs. At Orchards Manor, we’re creating a safe, nurturing environment where every pupil — and their family — can flourish.
If you’re someone who builds trust through empathy, listens without judgment, and believes in the power of strong family-school partnerships, we’d love to hear from you.
About the Role
As a Family Support Worker, you’ll play a key role in promoting the wellbeing of pupils and their families. This is a diverse, people-focused role where no two days are the same — blending family support, safeguarding, and attendance work to ensure every young person receives the care, understanding, and opportunities they deserve.
You’ll be a bridge between home and school, helping families overcome barriers, access resources, and build brighter futures.
Key Responsibilities
Family Support:
- Establish and maintain strong relationships with students and their families to understand their unique needs and challenges.
- Provide emotional support, counselling, and guidance to families facing various issues, such as domestic violence, substance abuse, mental health concerns, or housing instability.
- Assist families in accessing community resources and services to address their specific needs.
- Consider and develop concepts such as training offers that can create lifelong change for the families we support.
Liaison and Collaboration:
- Work effectively in collaboration with the whole school team and current family support lead.
- Act as a bridge between the school, students, families, and external agencies, ensuring effective communication and collaboration.
- Attend meetings with parents, teachers, counsellors, and other professionals to discuss student progress, challenges, and support plans.
- Build close links with Adult Education re delivery of family learning sessions and well-being sessions and Read Easy (support for parents who are unable to read)
Safeguarding:
- Identify and report cases of child safeguarding concerns, abuse, neglect, or potential harm promptly and in accordance with established protocols.
- Collaborate with the school's safeguarding team, local authorities, and child protection agencies to ensure appropriate interventions and follow-up actions.
Who We’re Looking For
You’ll bring:
- Proven experience supporting children, families, or young people — ideally within education, social care, or a similar setting
- A strong understanding of safeguarding, child protection, and confidentiality practices
- Excellent communication and relationship-building skills
- Empathy, patience, and resilience — with a genuine passion for helping families thrive
- A collaborative approach, working as part of a multi-disciplinary team
About us
Orchards Manor School, part of Options Autism, is a brand-new specialist school opening near King’s Lynn in Downham Market. The school will cater for up to 72 pupils aged 5 to 16 with a variety of complex needs, including Autism Spectrum Condition (ASC).
Orchards Manor is an independent specialist school where the curriculum is thoughtfully designed around the specific needs of autistic learners and those with related needs. Education is supported by a fully integrated on-site clinical team, ensuring a holistic, person-centred approach to learning and wellbeing.
At Orchards Manor, we are committed to creating a nurturing, inclusive environment where every pupil is supported to achieve their full potential.
For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.
We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.
Why join Options Autism?
We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.
We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.
Benefits
Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:
- Life Assurance
- Pension scheme with options to increase your contributions
- “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:
- A wide range of health, wellbeing, and insurance benefits
- 100’s of discount options valid in the UK and abroad
- Cycle to Work Schemes
- Electric Car Purchase Scheme
- Critical illness cover
- Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
We reserve the right to close the vacancy early if we receive a high volume of suitable applications.
*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit
Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales
#1
Part Time Ground Worker
Posted today
Job Viewed
Job Description
How would you like to get paid for five days, but only work four?
At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first.
That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay.
Many of our schools have already introduced the 4DWW — and others are preparing to roll it out as soon as they reach full staffing. So, whether it’s already in place or just around the corner, now’s the perfect time to join #teamOFG.
Job Title: Part Time Ground Worker
Location: Orchards Manor School, Near King’s Lynn, Downham Market, PE34 3HT
Salary: £13.00 per hour
Hours: 24 hours per week | 3 days per week (TBC)
Contract: Permanent, Term Time Only
Start: October 2025
UK applicants only. This role does not offer sponsorship.
We’re excited to offer an opportunity for an experienced and dedicated Part Time Ground Worker to join our team at Orchards Manor School, a brand-new Options Autism school near Downham Market.
Our school supports children and young people with autism and complex needs, creating a safe, inspiring environment where every learner can flourish. As part of this journey, we’re looking for someone who takes pride in their work and wants to help us maintain a warm, welcoming, and well-kept setting for all pupils and staff.
About the Role
As our Ground Worker, you’ll play a vital part in ensuring our school grounds and facilities remain safe, clean, and beautifully maintained. You’ll take responsibility for the upkeep of our outdoor spaces — from mowing and pruning to carrying out general maintenance and minor repairs — helping to create an environment our pupils can be proud of.
You’ll also support with site safety checks, health and safety routines, and the secure storage and maintenance of tools and equipment. This hands-on, varied role will suit someone who enjoys practical work, takes initiative, and can respond flexibly to the needs of a busy school day.
What We’re Looking For
- Experience in grounds maintenance, caretaking, or a similar practical role
- Knowledge of basic health and safety procedures and COSHH regulations
- Confidence using hand tools and machinery (mowers, trimmers, blowers, etc.)
- A proactive, reliable, and safety-conscious approach to work
- A friendly, respectful manner when interacting with staff and pupils
About us
Orchards Manor School, part of Options Autism, is a brand-new specialist school opening near King’s Lynn in Downham Market. The school will cater for up to 72 pupils aged 5 to 16 with a variety of complex needs, including Autism Spectrum Condition (ASC).
Orchards Manor is an independent specialist school where the curriculum is thoughtfully designed around the specific needs of autistic learners and those with related needs. Education is supported by a fully integrated on-site clinical team, ensuring a holistic, person-centred approach to learning and wellbeing.
At Orchards Manor, we are committed to creating a nurturing, inclusive environment where every pupil is supported to achieve their full potential.
For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.
We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.
Why join Options Autism?
We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.
We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.
Benefits
Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:
- Life Assurance
- Pension scheme with options to increase your contributions
- “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:
- A wide range of health, wellbeing, and insurance benefits
- 100’s of discount options valid in the UK and abroad
- Cycle to Work Schemes
- Electric Car Purchase Scheme
- Critical illness cover
- Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
We reserve the right to close the vacancy early if we receive a high volume of suitable applications.
*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit
Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales
#1
SEN Teacher
Posted today
Job Viewed
Job Description
How would you like to get paid for five days, but only work four?
At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first.
That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay.
Many of our schools have already introduced the 4DWW — and others are preparing to roll it out as soon as they reach full staffing. So, whether it’s already in place or just around the corner, now’s the perfect time to join #teamOFG.
Job title: SEN Teacher
Location: Orchards Manor School, Near Kings Lynn, Downham Market, PE34 3HT
Salary: Up to £42,000 per annum ( not pro rata )
Hours: 40 hours per week, Monday to Friday
Contract: Permanent, Term Time only
Start: October 2025
UK applicants only. This role does not offer sponsorship.
We’re looking for an experienced and passionate SEN Teacher to join our growing team at Orchards Manor School, a brand-new New Options Autism School located near Downham Market.
Our school is dedicated to supporting children and young people with autism and complex needs, providing an environment where they can thrive both academically and personally. If you’re motivated to make a lasting difference in the lives of vulnerable learners, we want to hear from you.
About the Role
As an SEN Teacher, you’ll do far more than deliver lessons — you’ll help shape the learning journey of every student, empowering them to discover their strengths and build confidence in a nurturing, inclusive environment. Each day will bring opportunities to inspire curiosity, spark joy in learning, and celebrate the small but meaningful steps of progress that make the biggest difference.
You’ll design creative, personalised lessons that meet each learner where they are — supported by a dedicated team of Learning Support Assistants, Tutors, and Therapists. Together, you’ll unlock potential through patience, persistence, and a shared belief that every child deserves to thrive on their own terms.
This is a hands-on, emotionally intelligent teaching role where collaboration and compassion go hand-in-hand. You’ll work closely with the Headteacher and wider team to ensure every pupil feels safe, valued, and inspired to achieve — in the classroom and beyond.
Key Responsibilities
- Plan and deliver engaging, individualised lessons tailored to each student’s needs
- Track and celebrate progress through meaningful assessment and feedback
- Contribute to IEPs, IBPs, and learning plans in collaboration with the multidisciplinary team
- Create a positive, structured classroom environment that fosters independence and self-belief
- Guide and support Learning Support Assistants to ensure consistent, high-quality teaching
- Promote wellbeing, inclusion, and safety at all times
Requirements
- UK Qualified Teacher Status (QTS) or equivalent
- Proven experience teaching students with autism and/or special educational needs
- Strong classroom management and communication skills
- Ability to differentiate lessons and engage students with varying levels of ability and need
- Passionate about inclusive education and student-centred learning
If you’re an experienced SEN Teacher with a commitment to making a difference in the lives of students with autism, we would love to hear from you!
About us
Orchards Manor School, part of Options Autism, is a brand-new specialist school opening near King’s Lynn in Downham Market. The school will cater for up to 72 pupils aged 5 to 16 with a variety of complex needs, including Autism Spectrum Condition (ASC).
Orchards Manor is an independent specialist school where the curriculum is thoughtfully designed around the specific needs of autistic learners and those with related needs. Education is supported by a fully integrated on-site clinical team, ensuring a holistic, person-centred approach to learning and wellbeing.
At Orchards Manor, we are committed to creating a nurturing, inclusive environment where every pupil is supported to achieve their full potential.
For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.
We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.
Why join Options Autism?
We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.
We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.
Benefits
Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:
- Life Assurance
- Pension scheme with options to increase your contributions
- “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:
- A wide range of health, wellbeing, and insurance benefits
- 100’s of discount options valid in the UK and abroad
- Cycle to Work Schemes
- Electric Car Purchase Scheme
- Critical illness cover
- Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
We reserve the right to close the vacancy early if we receive a high volume of suitable applications.
*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit
Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales
#1
Protection Specialist Claims Assessor
Posted today
Job Viewed
Job Description
Protection Specialist Claims Assessor
Salary - competitive
Are you someone who thrives on helping others and has experience in assessing protection claims?
Do you enjoy working in a supportive team where empathy and attention to detail matter?
We’re looking for experienced Life Claims Assessors to join our brilliant team.
We settle 98.3% of all individual protection policies and paid over £1 billion in claims last year – and we’d love your help to keep that going.
A bit about the job
You’ll assess life, terminal illness and critical illness claims – from investigation to outcome – while supporting customers with empathy, including delivering difficult news sensitively.
From start to finish, you’ll guide customers through their claims journey with care and clarity, and refer complex cases to specialists when needed.
You’ll manage a portfolio of claims across multiple systems, suggest improvements, and adapt to new technologies. Communication is key, when working with brokers and third parties, as well as customers.
You’ll also be a key contact for technical queries and help coach others. This role is all about delivering great service and making a real difference.
Skills and experience we’re looking for
Experience assessing life-related products (e.g., life insurance, terminal illness, critical illness, income protection).
Knowledge of legal aspects like probate and CIDRA rules.
Experience managing claims end-to-end, including signing out claim’s decisions independently.
Strong communication skills, including supporting vulnerable customers, with customer-first mindset with great attention to detail.
Confidence in making decisions and adapting quickly to change.
What you’ll get for this role
Competitive salary (depending on location, skills, experience, and qualifications)
Bonus opportunity – up to 8% of annual salary. Actual amount depends on your performance and Aviva’s.
Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in
29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
Aviva-funded Private Medical Benefit to help you get expert support when you need it
Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts
Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
Brilliantly supportive policies including parental and carer’s leave
Flexible benefits to suit you, including sustainability options such as cycle to work
Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
We take your wellbeing seriously with lots of support and tools
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone
We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here
We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on
Protection Specialist Claims Assessor
Posted today
Job Viewed
Job Description
Protection Specialist Claims Assessor
Salary - competitive
Are you someone who thrives on helping others and has experience in assessing protection claims?
Do you enjoy working in a supportive team where empathy and attention to detail matter?
We’re looking for experienced Life Claims Assessors to join our brilliant team.
We settle 98.3% of all individual protection policies and paid over £1 billion in claims last year – and we’d love your help to keep that going.
A bit about the job
You’ll assess life, terminal illness and critical illness claims – from investigation to outcome – while supporting customers with empathy, including delivering difficult news sensitively.
From start to finish, you’ll guide customers through their claims journey with care and clarity, and refer complex cases to specialists when needed.
You’ll manage a portfolio of claims across multiple systems, suggest improvements, and adapt to new technologies. Communication is key, when working with brokers and third parties, as well as customers.
You’ll also be a key contact for technical queries and help coach others. This role is all about delivering great service and making a real difference.
Skills and experience we’re looking for
Experience assessing life-related products (e.g., life insurance, terminal illness, critical illness, income protection).
Knowledge of legal aspects like probate and CIDRA rules.
Experience managing claims end-to-end, including signing out claim’s decisions independently.
Strong communication skills, including supporting vulnerable customers, with customer-first mindset with great attention to detail.
Confidence in making decisions and adapting quickly to change.
What you’ll get for this role
Competitive salary (depending on location, skills, experience, and qualifications)
Bonus opportunity – up to 8% of annual salary. Actual amount depends on your performance and Aviva’s.
Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in
29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
Aviva-funded Private Medical Benefit to help you get expert support when you need it
Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts
Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
Brilliantly supportive policies including parental and carer’s leave
Flexible benefits to suit you, including sustainability options such as cycle to work
Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
We take your wellbeing seriously with lots of support and tools
Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.
Aviva is for everyone
We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here
We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on
Customer Service Assistant - 110 Hall Road, Norwich
Posted 3 days ago
Job Viewed
Job Description
Come and join our team!
As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community.
You will be working as part of a diverse and motivated team of colleagues who strive to attract and delight new and existing customers every day, supporting the ongoing growth and evolution of our business.
Want to know more? Take a look at our job description attached to the bottom of this webpage.
Normal working pattern for this role:
| Working Day | Shift start/end time |
| Friday | 4:00PM-10:00PM |
Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.
The person we are looking for
- Friendly and approachable
- A reliable team player
- Effective communication skills
- A positive attitude
- Engaged and self-motivated
- Willing to learn and adapt
- Have a basic level of numeracy, literacy, and IT Skills
Our co-op will only recruit individuals who have passed the school leaver’s age. To find out the school leaver age please visit the following link;
Perks of the job
At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?
- Competitive rates of pay
- 20% discount in our food stores, along with other discounts across our family of businesses
- 22 days holiday (plus bank holiday entitlement) which increases with service
- 5% employer pension contribution
- Death in service benefit
- Enhanced family leave and pay arrangements*
- Opportunities to grow, with award-winning training and apprenticeship programmes
- Great discounts, deals, and cashback across over 900 high street and online retailers
- Financial wellbeing support, including S tream®
- Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
- Employee Recognition Scheme
- Long Service Awards
- Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
- Employee Assistance Programme
We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
* Enhanced on statutory terms, subject to service criteria.
Salary: £12.21 per hour - Total Vacancy Hours: 6Location: 110 Hall Road, Norwich, NR1 3HP NR1 3HPBe The First To Know
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Customer Service Assistant - Bullock Fair Close, Harleston
Posted 3 days ago
Job Viewed
Job Description
Come and join our team!
As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community.
You will be working as part of a diverse and motivated team of colleagues who strive to attract and delight new and existing customers every day, supporting the ongoing growth and evolution of our business.
Want to know more? Take a look at our job description attached to the bottom of this webpage.
Normal working pattern for this role:
| Working Day | Shift start/end time |
| Saturday | 4:00PM-10:00PM |
Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.
The person we are looking for
- Friendly and approachable
- A reliable team player
- Effective communication skills
- A positive attitude
- Engaged and self-motivated
- Willing to learn and adapt
- Have a basic level of numeracy, literacy, and IT Skills
Our co-op will only recruit individuals who have passed the school leaver’s age. To find out the school leaver age please visit the following link;
Perks of the job
At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?
- Competitive rates of pay
- 20% discount in our food stores, along with other discounts across our family of businesses
- 22 days holiday (plus bank holiday entitlement) which increases with service
- 5% employer pension contribution
- Death in service benefit
- Enhanced family leave and pay arrangements*
- Opportunities to grow, with award-winning training and apprenticeship programmes
- Great discounts, deals, and cashback across over 900 high street and online retailers
- Financial wellbeing support, including S tream®
- Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
- Employee Recognition Scheme
- Long Service Awards
- Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
- Employee Assistance Programme
We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
* Enhanced on statutory terms, subject to service criteria.
Salary: £12.21 per hour - Total Vacancy Hours: 6Location: Bullock Fair Close, Harleston, IP20 9AT IP20 9ATTeam Manager - Unit 3 Neighbourhood Centre, Heyford Road, Norwich
Posted 3 days ago
Job Viewed
Job Description
Come and join our team!
As Team Manager, you will be responsible for helping colleagues to realise their full potential through regular feedback, coaching and support. Not only will you make an impact on colleagues, but you will also have the chance to influence those living in your store’s community through supporting local causes and events.
You will work alongside the Branch Manager to drive high standards and excellent service in branch, meeting the needs of our customers and maximising opportunities for success! We believe this is best achieved through having a skilled, engaged, and diverse team.
Food retail is fast-paced and constantly evolving; you are unlikely to have two days the same and this is what makes working in our stores exciting! You don’t need to have worked in this environment before, but you’ll need to show that you can adapt, prioritise, and make quick, smart decisions.
We are truly local, so you can work safe in the knowledge that you will be fully supported by nearby store and Head Office colleagues, as well as your in-store team.
Want to know more? Take a look at our job description attached to the bottom of this webpage.
Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.
What you’ll be doing
- Leading your team and getting involved with all aspects of people management
- Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
- Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
- Make sure that your branch is operating safe and legally
- Build relationships with other stores and colleagues and the local community
- Promoting membership
The person we are looking for
- Previous leadership experience
- Ability to support and motivate others Flexible, hard-working, and confident
- Great interpersonal and communication skills
- Friendly, with a genuine commitment to great customer service
Perks of the job
At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?
- Competitive rates of pay
- 20% discount in our food stores, along with other discounts across our family of businesses
- 22 days holiday (plus bank holiday entitlement) which increases with service
- 5% employer pension contribution
- Death in service benefit
- Enhanced family leave and pay arrangements*
- Opportunities to grow, with award-winning training and apprenticeship programmes
- Great discounts, deals, and cashback across over 900 high street and online retailers
- Financial wellbeing support, including Stream®
- Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
- Employee Recognition Scheme
- Long Service Awards
- Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
- Employee Assistance Programme
We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
* Enhanced on statutory terms, subject to service criteria.
Salary: £13.71 per hour - Total Vacancy Hours: 14Location: Unit 3 Neighbourhood Centre, Heyford Road, Norwich, NR6 6GB NR6 6GBCustomer Service Assistant - Earlham Green Lane, Norwich
Posted 3 days ago
Job Viewed
Job Description
Come and join our team!
As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community.
You will be working as part of a diverse and motivated team of colleagues who strive to attract and delight new and existing customers every day, supporting the ongoing growth and evolution of our business.
Want to know more? Take a look at our job description attached to the bottom of this webpage.
Normal working pattern for this role:
| Working Day | Shift start/end time |
| Saturday | 6:00AM-1:30PM |
| Sunday | 10:00AM-3:00PM |
Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.
The person we are looking for
- Friendly and approachable
- A reliable team player
- Effective communication skills
- A positive attitude
- Engaged and self-motivated
- Willing to learn and adapt
- Have a basic level of numeracy, literacy, and IT Skills
Our co-op will only recruit individuals who have passed the school leaver’s age. To find out the school leaver age please visit the following link;
Perks of the job
At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?
- Competitive rates of pay
- 20% discount in our food stores, along with other discounts across our family of businesses
- 22 days holiday (plus bank holiday entitlement) which increases with service
- 5% employer pension contribution
- Death in service benefit
- Enhanced family leave and pay arrangements*
- Opportunities to grow, with award-winning training and apprenticeship programmes
- Great discounts, deals, and cashback across over 900 high street and online retailers
- Financial wellbeing support, including S tream®
- Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
- Employee Recognition Scheme
- Long Service Awards
- Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
- Employee Assistance Programme
We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
* Enhanced on statutory terms, subject to service criteria.
Salary: £12.21 per hour - Total Vacancy Hours: 12.5Location: Earlham Green Lane, Norwich, NR4 7TE NR4 7TE