2,315 Jobs in Gipping

Join the RAC as a Mobile Mechanic
Competitive salary: £38,625 basic salary, with the opportunity to earn up to £3,000
Sociable hours: 40 per week, 8am–4:30pm, plus 1 in 4 Saturdays
Optional overtime: That is flexible to the hours you want to work

The Role
As an RAC Mobile Mechanic in the Service, Maintenance and Repair (SMR) division, you’ll bring your expert knowledge and problem-solving skills directly to our members – wherever they are. From driveways to office car parks, you’ll deliver first-class service without the limitations of a traditional garage.

We’ll set you up for success from day one with:
• Your own fully equipped RAC van and fuel card
• Full uniform and PPE
• All the essential tools and diagnostic equipment you need

You’ll have the freedom and variety of working on the move, meeting different people, solving problems, and making a real difference every day - all while keeping a healthy work-life balance in a 40-hour week.

No CV required when you apply – it's easier than ever to start your journey with us.

Why you’ll love working for us

• Strong base pay – £38,625 a year, with bonus and overtime taking you up to 3,000.
• Overtime to suit you – Just two extra days a month could add £5,7 a year to your base pay. Plus, end-of-shift overtime opportunities could be worth up to an extra ,000 a year.
• Rewarding incentives – Earn up to a further £6,0 a year in bonus payments.
• Share in our success –  All our employees are awarded shares,  at no cost, so their share in the success of out growing our business
• Free RAC Ultimate breakdown cover – From your very first day.
• Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
• Generous holidays – 23 days plus bank holidays (rising to 25 with service).
• Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
• Wellbeing support – 24/7 confidential support helpline for you and your family.
• Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.

What We’re Looking For
• Level 2 Light Vehicle Maintenance qualification (or equivalent)
• At least 3 years’ hands-on experience as a vehicle technician on light vehicles
• A full UK driving licence with fewer than 6 points

This role is perfect for you if you’re great with customers as well as cars. You’ll enjoy variety—diagnostics, repairs, servicing, and checks—and be confident making decisions on the spot. You’ll take pride in doing a quality job every time,  delivering the complete peace of mind that comes from the RAC.

Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.

We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Mobile Mechanic
Competitive salary: £38,625 basic salary, with the opportunity to earn up to £3,000
Sociable hours: 40 per week, 8am–4:30pm, plus 1 in 4 Saturdays
Optional overtime: That is flexible to the hours you want to work

The Role
As an RAC Mobile Mechanic in the Service, Maintenance and Repair (SMR) division, you’ll bring your expert knowledge and problem-solving skills directly to our members – wherever they are. From driveways to office car parks, you’ll deliver first-class service without the limitations of a traditional garage.

We’ll set you up for success from day one with:
• Your own fully equipped RAC van and fuel card
• Full uniform and PPE
• All the essential tools and diagnostic equipment you need

You’ll have the freedom and variety of working on the move, meeting different people, solving problems, and making a real difference every day - all while keeping a healthy work-life balance in a 40-hour week.

No CV required when you apply – it's easier than ever to start your journey with us.

Why you’ll love working for us

• Strong base pay – £38,625 a year, with bonus and overtime taking you up to 3,000.
• Overtime to suit you – Just two extra days a month could add £5,7 a year to your base pay. Plus, end-of-shift overtime opportunities could be worth up to an extra ,000 a year.
• Rewarding incentives – Earn up to a further £6,0 a year in bonus payments.
• Share in our success –  All our employees are awarded shares,  at no cost, so their share in the success of out growing our business
• Free RAC Ultimate breakdown cover – From your very first day.
• Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
• Generous holidays – 23 days plus bank holidays (rising to 25 with service).
• Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
• Wellbeing support – 24/7 confidential support helpline for you and your family.
• Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.

What We’re Looking For
• Level 2 Light Vehicle Maintenance qualification (or equivalent)
• At least 3 years’ hands-on experience as a vehicle technician on light vehicles
• A full UK driving licence with fewer than 6 points

This role is perfect for you if you’re great with customers as well as cars. You’ll enjoy variety—diagnostics, repairs, servicing, and checks—and be confident making decisions on the spot. You’ll take pride in doing a quality job every time,  delivering the complete peace of mind that comes from the RAC.

Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.

We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Mobile Mechanic
Competitive salary: £38,625 basic salary, with the opportunity to earn up to £3,000
Sociable hours: 40 per week, 8am–4:30pm, plus 1 in 4 Saturdays
Optional overtime: That is flexible to the hours you want to work

The Role
As an RAC Mobile Mechanic in the Service, Maintenance and Repair (SMR) division, you’ll bring your expert knowledge and problem-solving skills directly to our members – wherever they are. From driveways to office car parks, you’ll deliver first-class service without the limitations of a traditional garage.

We’ll set you up for success from day one with:
• Your own fully equipped RAC van and fuel card
• Full uniform and PPE
• All the essential tools and diagnostic equipment you need

You’ll have the freedom and variety of working on the move, meeting different people, solving problems, and making a real difference every day - all while keeping a healthy work-life balance in a 40-hour week.

No CV required when you apply – it's easier than ever to start your journey with us.

Why you’ll love working for us

• Strong base pay – £38,625 a year, with bonus and overtime taking you up to 3,000.
• Overtime to suit you – Just two extra days a month could add £5,7 a year to your base pay. Plus, end-of-shift overtime opportunities could be worth up to an extra ,000 a year.
• Rewarding incentives – Earn up to a further £6,0 a year in bonus payments.
• Share in our success –  All our employees are awarded shares,  at no cost, so their share in the success of out growing our business
• Free RAC Ultimate breakdown cover – From your very first day.
• Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax.
• Generous holidays – 23 days plus bank holidays (rising to 25 with service).
• Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits).
• Wellbeing support – 24/7 confidential support helpline for you and your family.
• Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal.

What We’re Looking For
• Level 2 Light Vehicle Maintenance qualification (or equivalent)
• At least 3 years’ hands-on experience as a vehicle technician on light vehicles
• A full UK driving licence with fewer than 6 points

This role is perfect for you if you’re great with customers as well as cars. You’ll enjoy variety—diagnostics, repairs, servicing, and checks—and be confident making decisions on the spot. You’ll take pride in doing a quality job every time,  delivering the complete peace of mind that comes from the RAC.

Why RAC?
For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand.

We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

How would you like to get paid for five days, but only work four?

At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first.

That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay.

Many of our schools have already introduced the 4DWW — and others are preparing to roll it out as soon as they reach full staffing. So, whether it’s already in place or just around the corner, now’s the perfect time to join #teamOFG.

Job Title:     Administrator
Location:     Abbey Gardens School, Bury St Edmunds, IP32 6SA
Salary:         Up to £25,000 per annum, depending on experience (Not pro rata)
Hours:         37.5 hours per week | Monday to Friday | 08:00 - 15:45
Contract:     Permanent | Term Time Only
Start:            February 2026

UK applicants only – this role does not offer sponsorship

At Abbey Gardens School, part of Acorn Education, we’re not just building a new school — we’re building a new future for the young people who walk through our doors. Many of our pupils have faced complex challenges, and we’re here to provide the stability, care, and structure they need to thrive.

We’re looking for a dedicated Administrator to join our team and play a key role in keeping the school running smoothly while supporting both staff and pupils.

About the role

As our Administrator, you’ll be the engine that keeps the school organised, efficient, and welcoming. From managing records to supporting staff, your work will ensure that pupils and colleagues can focus on what really matters: learning and growth.

This is more than administration — it’s an opportunity to be a vital part of a team that transforms lives every day.

In this role, you will:

• Provide professional, efficient, and confidential administrative support to staff and leadership
• Maintain accurate and secure pupil records and documentation
• Manage daily operations and respond to urgent or unexpected requests with confidence
• Assist with budget monitoring and resource management
• Uphold safeguarding, health & safety, and compliance standards
• Participate in team meetings, training, and professional development
• Promote the school as a professional, inclusive, and supportive environment

Who we are looking for:

• Full UK Driving Licence and access to own vehicle
• Proven experience in administration, ideally in an educational or SEN setting
• Strong organisational skills and proficiency with IT applications
• Excellent verbal and written communication skills
• Ability to work independently while also being a supportive team player
• Professional, adaptable, and committed to maintaining high standards

At Abbey Gardens School, your work makes a tangible difference every day. You’ll be part of a passionate, supportive team, helping create an environment where pupils can thrive and staff can perform at their best. If you’re organised, proactive, and ready to make an impact, this is the role for you. Apply today and help shape the future of Abbey Gardens School!

About Us

Abbey Gardens is an exciting new addition to the Acorn Education family, set to open its doors in March/April 2026. Designed to support students aged 11 to 18, the school will offer a nurturing and inclusive learning environment tailored to meet the diverse needs of its pupils. 

As part of Acorn Education, Abbey Gardens will benefit from a strong foundation of expertise in delivering high-quality education and support, helping pupils thrive both academically and personally.

Acorn Education is the UK’s leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Acorn Education?

We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

• Life Assurance
• Pension scheme with options to increase your contributions
• “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks

And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

• A wide range of health, wellbeing, and insurance benefits
• 100’s of discount options valid in the UK and abroad
• Cycle to Work Schemes
• Electric Car Purchase Scheme
• Critical illness cover
• Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.

We reserve the right to close the vacancy early if we receive a high volume of suitable applications.

4DWW will be rolled out within our school, when we have a full complement of staff – so there’s never been a more exciting time to join us #teamOFG!*

Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

#1

How would you like to get paid for five days, but only work four?

At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first.

That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay.

Many of our schools have already introduced the 4DWW — and others are preparing to roll it out as soon as they reach full staffing. So, whether it’s already in place or just around the corner, now’s the perfect time to join #teamOFG.

Job Title:     Pastoral Manager
Location:     Abbey Gardens School, Bury St Edmunds, IP32 6SA
Salary:         Up to £30,000 per annum depending experience (Not pro rata)
Hours:         37.5 hours per week | Monday to Friday | 08:15 - 15:45
Contract:     Permanent | Term Time Only
Start:            February 2026
UK applicants only – this role does not offer sponsorship

At Abbey Gardens School, part of Acorn Education, we’re not just building a new school — we’re building a new future for the young people who walk through our doors. Many of our pupils have faced complex challenges, and we’re here to provide the stability, care, and structure they need to thrive.

Now we’re looking for a Pastoral Manager who is compassionate, confident, and committed to making a real impact in the lives of children and young people.

About the role

This isn’t just a pastoral role — it’s a chance to be a consistent, caring presence for young people who need it most.

As Pastoral Manager, you’ll lead the way in creating a school environment where every pupil feels respected, heard, and supported. From day-to-day pastoral care to behaviour planning and emotional regulation, you’ll be a vital part of every young person’s journey.

You’ll work hand-in-hand with the Head of Education, teaching staff, and therapists to shape a nurturing space built on trust, encouragement, and positive relationships.

What You’ll Be Doing

• Leading daily pastoral care across the school, ensuring every pupil feels safe and supported
• Supporting young people in crisis, helping them regulate emotions and re-engage with learning
• Guiding staff on effective inclusion strategies and positive behaviour support techniques
• Building strong, trusting relationships with pupils, families, and external professionals
• Collaborating with the Head of Education to maintain a safe, therapeutic, and inclusive school environment
• Championing wellbeing, dignity, and inclusion at every level of school life
• Helping pupils grow emotionally, socially, and academically — both inside and outside the classroom

Who We’re Looking For

• A passionate pastoral leader with experience supporting children or young people — ideally in a SEN, SEMH, or trauma-informed setting
• A calm, consistent, and solution-focused approach, especially in high-pressure or crisis situations
• A genuine belief that every child deserves a fresh start and the opportunity to thrive
• Excellent communication and interpersonal skills with the confidence to lead, guide, and inspire others
• A collaborative team player who thrives in a supportive, multi-disciplinary environment
• Full UK Driving Licence

About Us

Abbey Gardens is an exciting new addition to the Acorn Education family, set to open its doors in March/April 2026. Designed to support students aged 11 to 18, the school will offer a nurturing and inclusive learning environment tailored to meet the diverse needs of its pupils. 

As part of Acorn Education, Abbey Gardens will benefit from a strong foundation of expertise in delivering high-quality education and support, helping pupils thrive both academically and personally.

Acorn Education is the UK’s leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Acorn Education?

We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

• Life Assurance
• Pension scheme with options to increase your contributions
• “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks

And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

• A wide range of health, wellbeing, and insurance benefits
• 100’s of discount options valid in the UK and abroad
• Cycle to Work Schemes
• Electric Car Purchase Scheme
• Critical illness cover
• Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.

We reserve the right to close the vacancy early if we receive a high volume of suitable applications.

4DWW will be rolled out within our school, when we have a full complement of staff – so there’s never been a more exciting time to join us #teamOFG!*

Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

#1

Multiple positions are available and hiring is ongoing to meet the wide variety of needs we support.

We are on a mission to transform the quality of education provided to young people with SEN (Special Education Needs) / SEND (Special Education Needs and Disabilities), as well as other needs such as SEMH needs (Social, Emotional and Mental Health). We are increasingly supporting children and young people with MLD (Moderate Learning Difficulties) and SLD (Severe Learning Difficulties).

We are looking for SEN / SEND tutors with a genuine passion for transforming the lives of disengaged, at-risk, and vulnerable learners in Suffolk.

At Targeted Provision our mission is to raise the standard of educational support offered to vulnerable young people in the UK. We keep the team around the child, and you will be supported throughout every placement by our team of SEN / SEND Support Specialists.

This role is perfect for qualified SEN / SEND teachers who are eager to work via 1:1 tutoring with children and young people with a variety of learning needs, in a creative, flexible, holistic, and trauma-informed manner, to raise their engagement and drastically improve the outlook of their educational journey.

• Flexible part-time up to full-time hours to suit you schedule
• Occasional opportunities to take on remote jobs and online teaching assignments and work from home
• Extensive CPD and upskilling opportunities, including access to the full Tes CPD suite while working with us
• A SEN / SEND Support Team dedicated to keeping a team around the child, and ensuring that every placement is a success for the young person and you
• We invite every active tutor to join our tutor community, where our tutors and ourselves share best practice, resources, and tips
• A place as part of a child-centred company committed to transforming the world of support for vulnerable young people for the better

• This role will involve providing Maths, English, or Science tuition to young people with Special Education Needs and Disabilities (SEND), Social, Emotional and Mental Health needs (SEMH), Moderate and Severe Learning Difficulties (MLD / SLD), or other Additional Educational Needs referred to Targeted Provision
• These young people are referred to us by local authorities and schools and will require some level of support in their educational and social-emotional journey
• If selected, your role will be to provide this support via flexible and holistic trauma-informed tutoring and mentoring

• Planning each session of teaching / tutoring / mentoring
• Providing the young person with holistic and engaging sessions which meet their needs and advance their educational and social-emotional journey
• Completing lesson reports and providing feedback on the young person's progress

• Professional Teaching Qualifications (Qualified Teacher Status / QTS / QTLS)
• Minimum 2 years teaching experience
• Experience working with young people with SEND, SEMH, MLD, SLD, and / or other Additional Educational Needs
• Experience, knowledge and understanding of safeguarding processes
• Enhanced DBS (we can help obtain this at cost if needed)
• Two professional references
• You must be based in the UK with the right to work in the UK, even for remote / online assignments

It is a strict requirement that you have the ability to work in a way that promotes the health, safety and wellbeing of children and young people and follow safeguarding policies and procedures at all times.

• This position involves engaging with us as a Worker, to provide short-term engagements as and when they arise
• You will work through a contract for service and will be paid via PAYE
• We do not offer any set amount of work nor expenses coverage
• Our insurance covers the work you do for us
• This is not a self-employed tutoring / self-employed teaching position

We look forward to receiving your CV, outlining your relevant skills and experience that can help make a difference.

Due to the number of applications we receive, we are unable to respond to every applicant. We aim to respond to all successful applicants within two weeks.

We are keen to hear from candidates from all backgrounds. The over 2 million vulnerable children in the UK are disproportionately constituted of minority and LGBTQIA+ communities, as well as people with disabilities, refugees and migrants, and people living with mental health conditions. It is integral to our mission of raising the standard of support for the UK's vulnerable learners that we engage tutors from all backgrounds so that our tutors can share/relate to the experiences of our students.

We take Safer Recruitment seriously. All candidates must pass through our strict processes to ensure their suitability to work with children and young people before being considered for work with us.

Interviews are being scheduled on a rolling basis.

Individuals with highly relevant experience from teaching background often have worked in the following roles:

• SENCo (Special Education Needs Coordinator)
• SLD / MLD Teacher
• Autism / ADHD Support Teacher
• Intervention Specialist
• Ex-Teacher

Other highly relevant roles from therapeutic and learning support background include

• Learning Support Assistant (LSA)
• Educational Therapist
• Speech and Language Therapist
• Educational Psychologist
• Inclusion Coordinator

If you hold one of these roles, meet our requirements, and are considering a career change please do consider applying with us.

Delivery Driver (Self Employed)

Many logistics service providers pay an increased rate during peak season. You can check this with the specific provider prior to contracting.

We’re seeking reliable, hard-working, and motivated Delivery Drivers to join one of our logistics service providers. This is a Delivery Driver role where you’ll spend the majority of your day out on the road - so a passion for driving is a plus! Predefined routes and presorted packages are provided. So, once you've conducted your safety checks and loaded up, you can simply head off and drive.

What we are offering:

• Easy and fast application process
• Safe working conditions
• Motivated and diverse team
• 24/7 driver support hotline which helps you when out on the road
• Pre-sorted packages for your van loading
• Pre-defined routes
• Daily interactions with your community
• Up to 5-day work week + weekends can be included

Responsibilities:

• Load vans and deliver packages, by driving, stepping in and out of the vehicle safely
• Adhere to all safety regulations on the road
• Operate an electronic device for GPS route guidance
• Greet and interact with customers with a professional and positive attitude

Requirements:

• Must be self employed
• Independent problem solver with good communication skills in English
• The ability and willingness to be able to use stairs to deliver packages
• Able to lift and deliver packages (up to 23 kg.)
• Full and valid UK or EU Manual Driving License (max 6 points, NO active IN, DR or TT codes)
• Must pass a criminal background check
• Must pass a drug & alcohol test
• Where vans are provided, they are held overnight at the station therefore you must be able to commute to and from the station
• Must be at least 18 years old

Make a Home at Taylor Wimpey

At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. 

With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.

Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. 

Home to work that matters, and you can be a part of it.

Job Summary

The Customer Support Coordinator is responsible for taking ownership of customer issues, tasks and complaints once customers have settled into their new homes and been handed over from the Customer Relations Managers, managing resolution through to completion. This includes correctly identifying what action needs to be taken, allocating the correct resource in a timely manner, and where appropriate, ensuring the necessary parts and supplies have been ordered to enable remediation works to be carried out. They should also ensure customers are kept up to date with progress towards the resolution of their issue or complaint.

The Customer Support Coordinator should be conversant in using the technology provided to carry out their role and be adherent to the relevant processes and procedures, including all health and safety regulations and protocols.

Primary Responsibilities

Demonstrates role model customer behaviour

• Acts as an inspiring role model across the team in the delivery of great customer service
• Always demonstrates positive behaviour when discussing or interacting with customers
• Always engage with customers in a professional manner so they are assured we have understood their problem and trust that we will act to resolve this quickly
• Ensures reputational risk is minimised by ensuring complaints, social media contacts, and 3rd party claims and cases are managed in the most appropriate way
• Role models Taylor Wimpey’s values by always behaving with integrity and professionalism, acting in a positive, collaborative and encouraging style with everyone    

Achievement of business objectives and priorities

• Works independently to resolve issues, tasks and complaints within the required SLA timeframe
• Works in an organised and well-planned manner, so that customer issues, tasks and complaints can be resolved within SLA timeframes and customers are fully informed of progress
• Looks for solutions when blockers to remedying issues for customers arise and ensures the Customer Support Manager is made aware when factors may not enable the resolution to happen within SLA
• Ensures issues, tasks and complaints have quality notes for reference so there is an accurate record of all customer interactions and so that further clarification isn’t required with the customer by another person
• Builds relationships with other functions and works collaboratively with them to resolve issues, tasks and complaints
• Builds relationships with subcontractors and suppliers to ensure they understand our expectations of their customer commitments and provide feedback where appropriate to ensure continuous improvement of their service offering

Committed to continuous improvement

• Takes responsibility for their own development by asking for feedback on their performance to ensure ongoing performance
• Identifies gaps in their customer engagement ability (verbal and written) and takes responsibility for the continuous improvement of these
• Identifies ways of working that could be more efficient and/or cost effective and puts forwards ideas for improvement
• Keeps up to date with house type ranges, products, specifications and new technology in the home to ensure informed conversations with customers

Experience, Qualifications, Technical Requirements

• Previous experience of working in a fast-paced Customer Service environment
• Strong interpersonal and relationship building skills
• Proven ability to work collaboratively
• Proven ability to work independently, prioritise work and take initiative to find solutions to problems
• Proven ability to remain calm, measured and resilient in challenging situations
• Experience of working in the housebuilding industry

What we offer at Taylor Wimpey

At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.

We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions.  We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover.  Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.    

We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.

If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. 

Inclusivity Statement

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.

Internal Applicants:

Please inform your line manager if you wish to apply for this role.

Make a Home at Taylor Wimpey

Job Summary

You will be responsible for the day to day running of plot sale transactions for allocated regional Taylor Wimpey Business Units. You will liaise with the Business Unit’s  Sales and Technical teams and provide a comprehensive reporting and monitoring system for the progression and completion of plot sale transactions.

Liaising with and reporting to the allocated Business Unit(s) on the progression of plots and the resale of part-exchange properties, and proactively managing transactions in order to assist the Business Units achieve targets set for exchanges and completions.

Primary Responsibilities

• Conveyancing Process Management: Oversee the entire sale process from initiating draft contract packs to handling enquiries, exchanging contracts, meeting deadlines, and ensuring successful completion of new home sales.
• Compliance and Knowledge: Stay updated on relevant developments, home ownership schemes (e.g., Home Stepper, First Homes), sales incentive schemes (e.g., Deposit Unlock, Deposit Top Up, Part Exchange), and disposal of leasehold and freehold affordable housing.
• Due Diligence and Compliance: Conduct purchaser due diligence, address Anti-Money Laundering concerns, including 
• source of funds, and manage post-completion tasks such as delivering notices to Landlords/Management Companies.
• Correspondence and Reporting: Generate and handle correspondence, attend to pre-exchange, pre-completion, and post-completion matters. Produce accurate reports and maintain high presentation standards.
• Performance Targets and Efficiency: Achieve departmental performance targets, assist in Business Units' goal attainment, and participate in progression meetings when necessary.
• File Management and Proactive Planning: Maintain meticulous file management adhering to paperless procedures. Proactively plan and organize work, engaging with Line Managers to streamline activities.
• Team Collaboration and Support: Foster teamwork, be approachable and respectful to colleagues, assist during peak periods, and support the Divisional Legal Manager in team training.
• Continuous Improvement and Training: Develop expertise in role-related processes and technical skills. Familiarize with other Business Unit functions and attend relevant training courses.

Experience, Qualifications, Technical Requirements

• Previous experience in a plot sales environment OR residential conveyancing practice along with  a detailed understanding of the residential property environment and having a minimum of three years relevant experience

• Comprehensive knowledge of the conveyancing processes is essential

• Experience in handling high volume work and the ability to remain calm and collected

• Proficiency with Microsoft Word, Outlook and Excel is important

• The ability to communicate clearly and effectively at all levels and to analyse complex legal issues quickly and decisively

What we offer at Taylor Wimpey

Inclusivity Statement

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. 

Internal Applicants: