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Make a Home at Taylor Wimpey

At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. 

With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.

Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. 

Home to work that matters, and you can be a part of it.

Job Summary

The Customer Support Coordinator is responsible for taking ownership of customer issues, tasks and complaints once customers have settled into their new homes and been handed over from the Customer Relations Managers, managing resolution through to completion. This includes correctly identifying what action needs to be taken, allocating the correct resource in a timely manner, and where appropriate, ensuring the necessary parts and supplies have been ordered to enable remediation works to be carried out. They should also ensure customers are kept up to date with progress towards the resolution of their issue or complaint.

The Customer Support Coordinator should be conversant in using the technology provided to carry out their role and be adherent to the relevant processes and procedures, including all health and safety regulations and protocols.

Primary Responsibilities

Demonstrates role model customer behaviour

• Acts as an inspiring role model across the team in the delivery of great customer service
• Always demonstrates positive behaviour when discussing or interacting with customers
• Always engage with customers in a professional manner so they are assured we have understood their problem and trust that we will act to resolve this quickly
• Ensures reputational risk is minimised by ensuring complaints, social media contacts, and 3rd party claims and cases are managed in the most appropriate way
• Role models Taylor Wimpey’s values by always behaving with integrity and professionalism, acting in a positive, collaborative and encouraging style with everyone    

Achievement of business objectives and priorities

• Works independently to resolve issues, tasks and complaints within the required SLA timeframe
• Works in an organised and well-planned manner, so that customer issues, tasks and complaints can be resolved within SLA timeframes and customers are fully informed of progress
• Looks for solutions when blockers to remedying issues for customers arise and ensures the Customer Support Manager is made aware when factors may not enable the resolution to happen within SLA
• Ensures issues, tasks and complaints have quality notes for reference so there is an accurate record of all customer interactions and so that further clarification isn’t required with the customer by another person
• Builds relationships with other functions and works collaboratively with them to resolve issues, tasks and complaints
• Builds relationships with subcontractors and suppliers to ensure they understand our expectations of their customer commitments and provide feedback where appropriate to ensure continuous improvement of their service offering

Committed to continuous improvement

• Takes responsibility for their own development by asking for feedback on their performance to ensure ongoing performance
• Identifies gaps in their customer engagement ability (verbal and written) and takes responsibility for the continuous improvement of these
• Identifies ways of working that could be more efficient and/or cost effective and puts forwards ideas for improvement
• Keeps up to date with house type ranges, products, specifications and new technology in the home to ensure informed conversations with customers

Experience, Qualifications, Technical Requirements

• Previous experience of working in a fast-paced Customer Service environment
• Strong interpersonal and relationship building skills
• Proven ability to work collaboratively
• Proven ability to work independently, prioritise work and take initiative to find solutions to problems
• Proven ability to remain calm, measured and resilient in challenging situations
• Experience of working in the housebuilding industry

What we offer at Taylor Wimpey

At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.

We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions.  We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover.  Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.    

We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.

If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. 

Inclusivity Statement

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.

Internal Applicants:

Please inform your line manager if you wish to apply for this role.

Make a Home at Taylor Wimpey

At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. 

With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.

Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. 

Home to work that matters, and you can be a part of it.

Job Summary

The Labourer is responsible for day to day housekeeping of our development sites and will give assistance to the site production team.

Primary Responsibilities

• Opening and securing storage containers and plots.
• Preparing job site and general site housekeeping.
• Site welfare cleaning.
• Unloading and storing deliveries.
• Aid the site team and specialised trades.
• Keep walk ways clear/traffic management

Experience, Qualifications, Technical Requirements

• CSCS Card holder
• Self-motivated and have good communication skills
• High standard of workmanship
• Full, clean driving license – will need to travel to various construction sites
• Safety Awareness
• Ability to work as part of a tea

What we offer at Taylor Wimpey

At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.

We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions.  We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover.  Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.    

We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.

If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. 

Inclusivity Statement

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.

Internal Applicants:

Please inform your line manager if you wish to apply for this role.

Make a Home at Taylor Wimpey

At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. 

With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.

Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. 

Home to work that matters, and you can be a part of it.

Job Summary

The Labourer is responsible for day to day housekeeping of our development sites and will give assistance to the site production team.

Primary Responsibilities

• Opening and securing storage containers and plots.
• Preparing job site and general site housekeeping.
• Site welfare cleaning.
• Unloading and storing deliveries.
• Aid the site team and specialised trades.
• Keep walk ways clear/traffic management

Experience, Qualifications, Technical Requirements

• CSCS Card holder
• Self-motivated and have good communication skills
• High standard of workmanship
• Full, clean driving license – will need to travel to various construction sites
• Safety Awareness
• Ability to work as part of a tea

What we offer at Taylor Wimpey

At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.

We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions.  We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover.  Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.    

We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.

If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. 

Inclusivity Statement

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.

Internal Applicants:

Please inform your line manager if you wish to apply for this role.

Where:  EE Warrington Contact Centre

Salary: 37.5 Hours Per week (Full time)  - £25,087.00 (£2.82 p/h) rising to £ ,684.00 ( 3.12 p/h) at 8 months in role! 

Shift Pattern:  12 Hour shift pattern, with every other weekend off! 

Start Date: 3rd November 2025

Why this job matters

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.

Why not use your skills to make a difference and join our Broadband Technical Team in Warrington? You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.

You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on the rest.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087.00 rising to £25,684. after 8 months of being here.
• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.
• Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Recruiter: Krystle James

Hiring Manager: Lee Rawcliffe

Career Grade: E

Internal Closing Date: 05/09/25

Due to the sensitive nature of this role, you may be required to undergo DV (Developed Vetting) level Security Clearance ( . An allowance of £5k per annum may be payable monthly while you hold this DV and continue to work in a role that requires that level of security clearance. The terms of this allowance will be made available if you are successful in being recruited into this role.

Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses.   We deliver vital work at scale, with real breadth and impact. We connect for good.
You'll be joining a specialist security team that is a trusted partner to governments worldwide, protecting critical national infrastructure and committed to the safety and security of our nation and global communities. Our mission focused work is innovative, inspiring and technologically challenging in a way that makes every day different and stimulating. We provide the opportunity to work on rare projects, with exciting tools and brilliant people. Everyone has access to unparalleled professional and personal development opportunities and your contribution is always valued.

Why this job matters

In your role as a security professional, you have a unique opportunity to become a trusted partner.  The great customer experience you deliver, helps our customers deliver a fantastic experience for their own customers, their employees and business partners.  Your expertise provides the clarity our customers need in understanding the risks to their data and that of their customers, helping to prioritise and focus action in the most cost-effective way, whilst contributing to the protection of Brand, reputation & margin on Managed Contracts and other commercial arrangements.

This job role is based in Manchester. Onsite (5 days). Monday-Friday 37.5 hours per week. You will need to be eligible to obtain DV Clearance before starting this role. You will need to have lived in the UK for 10+ years to be eligible.

What you’ll be doing

• Designing, deploying, configuring and hardening systems and hardware in accordance with defined policy, security and business requirements.
• Provision the necessary consulting into customer and internal systems, which includes ‘on-premises’, ‘off-premises’ and cloud-based solutions, ensuring that industry best security practises are maintained throughout their life cycles.
• Software & hardware vulnerability testing – You will be expected to identify, test and remediate vulnerabilities within both hardware and software.
• Stakeholder management – You will actively liaise with all customer stakeholders, and maintain necessary relationships, from senior management through to engineering and supporting teams. This will be to articulate across both technical and non-technical audiences.
• Threat hunting & platform remediation – You will need to be able to locate, understand and develop IoCs (Indicators of Compromise) and using these IoCs analyse the estate to understand where the vulnerabilities lie; then subsequently develop remediation plans, including detailed instructions on how to mitigate identified vulnerabilities.

Essential Skills

Information Security Strategy

Stakeholder Management

Security Assessment

Vulnerability Management

Cyber Resilience

What we'd like to see on your CV

• Recognised Industry Security Qualifications, ideally lending towards technical security e.g. CEH, CSTM, CSTL, OSCP etc., or formal education in cybersecurity.
• Security engineering skills for on-premises and cloud-based systems.
• Network and application vulnerability assessment, and security testing experience.
• Good stakeholder management and Consultancy skills to deliver cyber security subject-matter expertise.

Benefits

• Competitive salary
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• On-call allowance (Depending on role requirements)
• 25 days annual leave (not including

The Role
 

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE.
 

Join our multi award winning  Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our sales team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone.
 

You can come from any background  and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ  and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.

We are more than a team  at EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal  service every single time.  

Your Future With Us
 

We are passionate  about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

Wondering If You’re What We’re Looking For?
 

We believe in a completely personal  environment, where you’re treated like you want to be treated. We’re committed  to working together to build a community  where everyone feels they belong. Whatever your age , race , sexuality , disability , religion  or gender  identity , we recognise and celebrate  our differences and embrace diversity  at all levels. Everyone is welcome  at EE.

Wondering What’s In It For You?
 

Being part of the EE family brings a huge number of benefits including the below:

• A great  starting salary of £21,620  plus incentives  throughout the year
• Huge  discounts of EE & BT products including your Mobile and Broadband – saving you hundreds  of  pounds  every year
• Volunteering days, so you can give back  to your local community
• Optional Private Healthcare and Dental, for you  and the family
• A share scheme where you can invest  in the company at a discounted  rate
• 25 days holiday  with the option to buy more
• Optional Pension scheme to protect  your future
• Critical Illness  cover
• Childcare  vouchers
• Gym membership discounts
• Discounts  off attractions for the family  all year round
• The smaller bits like; subsided canteen, free  tea and coffee, and even a concierge

What Are You Waiting For?
 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE.

Why not use your skills to make a difference and join our Home Connections Team in Accrington. You’ll be talking to them over the phone when they first join us, guiding them through the process of getting their products and services connected, helping with any initial queries around in home setup or their first bill. 

You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• A  great starting salary of £26,968.00
• Huge  discounts of EE & BT products including your Mobile and Broadband – saving you  hundreds  of  pounds  every year. 
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us 
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly   
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family 
• Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. 
• Volunteering days, so you can  give back  to your local community. 
• Optional Private Healthcare and Dental, to protect you and your family. 

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

Location

Manchester - Hybrid working 3 days in the office, 2 wherever. 

Why this job matters

The People & Culture Partner role involves strategically consulting with leaders and employees, using empathy, constructive challenge, curiosity, and a growth mindset to influence decisions, negotiate outcomes, and drive positive organisational change.

What you’ll be doing

•Develops a deep understanding of the business unit’s strategy, goals, and challenges to deliver relevant, impactful HR solutions. Provides proactive, data-driven insights to shape business decisions and drive the people strategy.
•Builds and maintains strong relationships across all levels of the organisation, acting as a trusted advisor to business leaders. Translates business objectives into actionable HR initiatives and facilitates seamless communication, decision-making, and resolution of people-related issues impacting business success.
•Acts as a consultant and coach to managers, providing expert guidance on HR policies, processes, and compliance, ensuring alignment with business practices and legal requirements.
•Partners with line managers and People & HR Services to effectively manage employee absence, ensuring policy compliance, analysing trends to identify root causes, and implementing proactive strategies to minimise disruption and promote employee well-being.
•Provides strategic support on talent initiatives aligned with business objectives, collaborating with Centres of Expertise and managers to attract, develop, and retain a diverse, high-performing workforce.
•Contributes to organisational effectiveness initiatives, ensuring successful implementation of new structures, roles, and processes that meet business needs.
•Serves as an HR expert, continuously enhancing knowledge and staying informed on industry trends and best practices. Embraces HR technology to streamline processes, improve efficiency, and enhance the employee experience.
•Leverages data and analytics to measure the effectiveness of HR programmes, inform strategic decisions, and provide business leaders with data-driven recommendations.
•As part of an agile People & Culture function, participates in cross-functional projects, contributing expertise beyond primary specialisation to deliver value across multiple HR domains.

The skills you'll need to succeed

•Proven experience as a trusted advisor, building strong relationships with leaders and teams to influence decisions, navigate complexity, and drive business performance.
•Strong understanding of business strategy and commercial drivers, using insight to shape people decisions.
•Ability to inspire, set clear expectations, and communicate actions with clarity and impact.
•Skilled in designing, delivering, and embedding change initiatives that add business value.
•Experience coaching leaders and employees to enhance performance and achieve personal or professional goals.
•Understanding of pay structures and benefits, ensuring fair and competitive reward practices.
•Skilled in maintaining positive relationships and resolving issues constructively.
•Ability to interpret people data, balance competing priorities, and make clear, evidence-based recommendations.
•Aligns people plans with future business needs and long-term goals.
•Creates an environment that supports high performance through regular feedback and alignment with strategy.
•Values diverse perspectives, ensuring inclusion is embedded in teams, policies, and practices.

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

•10% on target bonus 
•BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
•From January 2025, equal family leave:  receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
•Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
•25 days annual leave (not including

Where : EE Warrington

Full time : Permanent

Salary : £21,620 per year

Hourly rate:  £1.08

Start Date : 13th October 2025

The Role
 

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could a great fit for our Sales Apprenticeship at EE here at Warrington.
 

Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. 
 

You can come from any background you dont need Sales experience to join us, and all you need to join us is resilience and drive, be target driven along with energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.

We are more than a team at EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.  

Your Future With Us
 

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

Wondering If You’re What We’re Looking For?
 

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.

Wondering What’s In It For You?
 

Being part of the EE family brings a huge number of benefits including the below:

• A great starting salary of £21,620 plus incentives throughout the year
• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.  
• Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.  
• Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.  
li >Volunteering days, so you can give back to your local community.  
• li >The smaller bits like; free tea and coffee, and even a concierge

What Are You Waiting For?
 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!