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Pastoral Manager

IP32 6SA Suffolk, Eastern Outcomes First Group

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Job Description

How would you like to get paid for five days, but only work four?

At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first.

That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay.

Many of our schools have already introduced the 4DWW — and others are preparing to roll it out as soon as they reach full staffing. So, whether it’s already in place or just around the corner, now’s the perfect time to join #teamOFG.

Job Title:     Pastoral Manager
Location:     Abbey Gardens School, Bury St Edmunds, IP32 6SA
Salary:         Up to £30,000 per annum depending experience (Not pro rata)
Hours:         37.5 hours per week | Monday to Friday | 08:15 - 15:45
Contract:     Permanent | Term Time Only
Start:            February 2026
UK applicants only – this role does not offer sponsorship

At Abbey Gardens School, part of Acorn Education, we’re not just building a new school — we’re building a new future for the young people who walk through our doors. Many of our pupils have faced complex challenges, and we’re here to provide the stability, care, and structure they need to thrive.

Now we’re looking for a Pastoral Manager who is compassionate, confident, and committed to making a real impact in the lives of children and young people.

About the role

This isn’t just a pastoral role — it’s a chance to be a consistent, caring presence for young people who need it most.

As Pastoral Manager, you’ll lead the way in creating a school environment where every pupil feels respected, heard, and supported. From day-to-day pastoral care to behaviour planning and emotional regulation, you’ll be a vital part of every young person’s journey.

You’ll work hand-in-hand with the Head of Education, teaching staff, and therapists to shape a nurturing space built on trust, encouragement, and positive relationships.

What You’ll Be Doing

  • Leading daily pastoral care across the school, ensuring every pupil feels safe and supported
  • Supporting young people in crisis, helping them regulate emotions and re-engage with learning
  • Guiding staff on effective inclusion strategies and positive behaviour support techniques
  • Building strong, trusting relationships with pupils, families, and external professionals
  • Collaborating with the Head of Education to maintain a safe, therapeutic, and inclusive school environment
  • Championing wellbeing, dignity, and inclusion at every level of school life
  • Helping pupils grow emotionally, socially, and academically — both inside and outside the classroom

Who We’re Looking For

  • A passionate pastoral leader with experience supporting children or young people — ideally in a SEN, SEMH, or trauma-informed setting
  • A calm, consistent, and solution-focused approach, especially in high-pressure or crisis situations
  • A genuine belief that every child deserves a fresh start and the opportunity to thrive
  • Excellent communication and interpersonal skills with the confidence to lead, guide, and inspire others
  • A collaborative team player who thrives in a supportive, multi-disciplinary environment
  • Full UK Driving Licence

About Us

Abbey Gardens is an exciting new addition to the Acorn Education family, set to open its doors in March/April 2026. Designed to support students aged 11 to 18, the school will offer a nurturing and inclusive learning environment tailored to meet the diverse needs of its pupils. 

As part of Acorn Education, Abbey Gardens will benefit from a strong foundation of expertise in delivering high-quality education and support, helping pupils thrive both academically and personally.

Acorn Education is the UK’s leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Acorn Education?

We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

  • Life Assurance
  • Pension scheme with options to increase your contributions
  • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks

And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

  • A wide range of health, wellbeing, and insurance benefits
  • 100’s of discount options valid in the UK and abroad
  • Cycle to Work Schemes
  • Electric Car Purchase Scheme
  • Critical illness cover
  • Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.

We reserve the right to close the vacancy early if we receive a high volume of suitable applications.

4DWW will be rolled out within our school, when we have a full complement of staff – so there’s never been a more exciting time to join us #teamOFG!*

Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

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Administrator

IP32 6SA Suffolk, Eastern Outcomes First Group

Posted today

Job Viewed

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Job Description

How would you like to get paid for five days, but only work four?

At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first.

That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay.

Many of our schools have already introduced the 4DWW — and others are preparing to roll it out as soon as they reach full staffing. So, whether it’s already in place or just around the corner, now’s the perfect time to join #teamOFG.

Job Title:     Administrator
Location:     Abbey Gardens School, Bury St Edmunds, IP32 6SA
Salary:         Up to £25,000 per annum, depending on experience (Not pro rata)
Hours:         37.5 hours per week | Monday to Friday | 08:00 - 15:45
Contract:     Permanent | Term Time Only
Start:            February 2026

UK applicants only – this role does not offer sponsorship

At Abbey Gardens School, part of Acorn Education, we’re not just building a new school — we’re building a new future for the young people who walk through our doors. Many of our pupils have faced complex challenges, and we’re here to provide the stability, care, and structure they need to thrive.

We’re looking for a dedicated Administrator to join our team and play a key role in keeping the school running smoothly while supporting both staff and pupils.

About the role

As our Administrator, you’ll be the engine that keeps the school organised, efficient, and welcoming. From managing records to supporting staff, your work will ensure that pupils and colleagues can focus on what really matters: learning and growth.

This is more than administration — it’s an opportunity to be a vital part of a team that transforms lives every day.

In this role, you will:

  • Provide professional, efficient, and confidential administrative support to staff and leadership
  • Maintain accurate and secure pupil records and documentation
  • Manage daily operations and respond to urgent or unexpected requests with confidence
  • Assist with budget monitoring and resource management
  • Uphold safeguarding, health & safety, and compliance standards
  • Participate in team meetings, training, and professional development
  • Promote the school as a professional, inclusive, and supportive environment

Who we are looking for:

  • Full UK Driving Licence and access to own vehicle
  • Proven experience in administration, ideally in an educational or SEN setting
  • Strong organisational skills and proficiency with IT applications
  • Excellent verbal and written communication skills
  • Ability to work independently while also being a supportive team player
  • Professional, adaptable, and committed to maintaining high standards

At Abbey Gardens School, your work makes a tangible difference every day. You’ll be part of a passionate, supportive team, helping create an environment where pupils can thrive and staff can perform at their best. If you’re organised, proactive, and ready to make an impact, this is the role for you. Apply today and help shape the future of Abbey Gardens School!

About Us

Abbey Gardens is an exciting new addition to the Acorn Education family, set to open its doors in March/April 2026. Designed to support students aged 11 to 18, the school will offer a nurturing and inclusive learning environment tailored to meet the diverse needs of its pupils. 

As part of Acorn Education, Abbey Gardens will benefit from a strong foundation of expertise in delivering high-quality education and support, helping pupils thrive both academically and personally.

Acorn Education is the UK’s leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Acorn Education?

We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

  • Life Assurance
  • Pension scheme with options to increase your contributions
  • “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks

And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

  • A wide range of health, wellbeing, and insurance benefits
  • 100’s of discount options valid in the UK and abroad
  • Cycle to Work Schemes
  • Electric Car Purchase Scheme
  • Critical illness cover
  • Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.

We reserve the right to close the vacancy early if we receive a high volume of suitable applications.

4DWW will be rolled out within our school, when we have a full complement of staff – so there’s never been a more exciting time to join us #teamOFG!*

Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.

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Assistant Estate Manager - Suffolk, ip16 4ur

ip16 4ur Suffolk, Eastern Sizewell C

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Job Description

Assistant Estate Manager - Suffolk, ip16 4ur, United Kingdom Job Description

Location: Sizewell, Suffolk

Contract Type:  Office-based, with hybrid working flexibility.

Salary: circa £30,000 to £40,000, depending on experience

Closing Date:  Wednesday 5th November 2025 

Benefits Include:

  • 28 days holiday + bank holidays
  • 5% annual performance bonus
  • Market-leading pension (up to 7.5% employee contribution, 15% company contribution)
  • Comprehensive benefits package
  • Supportive learning environment with opportunities for professional development

We operate on an office-based contract model, but support hybrid working where possible. This means you’ll need to be based within reasonable travel distance of the office and able to attend in person when business needs require—typically 3 days per week, though this may vary by team or project. Flexibility to be on site when needed is essential. 

The Role

We’re looking for a motivated and curious individual to join our team as an Assistant Estate Manager, supporting the delivery of land and property activities for the Sizewell C project. This is a fantastic opportunity for someone looking to build expertise in land management, property law, and infrastructure development while working alongside experienced professionals.

Whether you're early in your career or looking to take the next step, we’ll support your growth through hands-on experience, mentoring, and exposure to a wide range of property and land-related work.

What You’ll Be Doing:

  • Learn to manage commercial land/property transactions and ensure compliance.
  • Assist in securing rights and access arrangements, including those under the Development Consent Order (DCO).
  • Work with external consultants (agents, solicitors) and help resolve land-related issues.
  • Gain experience in procurement and financial processes for external advisors.
  • Contribute to governance and health & safety compliance, including drafting reports and documentation.
  • Support budgeting, forecasting, and risk management activities.
  • Collaborate with internal teams to align land commitments and resolve conflicts.
  • Apply and develop knowledge of landlord and tenant law and property valuation.
  • Help maintain and improve our land and property database.
  • Build strong relationships across project teams to support successful delivery.

What We’re Looking For:

  • A genuine interest in infrastructure, commercial/agricultural property, and land acquisition.
  • Strong communication and problem-solving skills.
  • A team player with a proactive mindset and willingness to learn.
  • Comfortable working in a dynamic, fast-paced environment.
  • RICS qualification is a plus, but not essential.

If the above sounds like you then we’d love to hear from you!

 A full job description is available on application. 

#DestinationNuclear

#SZCjobs

Power in Diversity

Sizewell C is a great place to work, where everyone is welcome.

To fulfil our commitment of doing the power of good for Britain, our ambition is to have a workforce which reflects and benefits the society we are part of and serve.  Every worker on SZC, wherever they are, should help to create and experience the right environment where everyone on the team understands, respects and embraces diversity with a culture where everyone is treated with equal respect and are all given equal access to opportunities.  By valuing the different points of view and experiences that having a diverse team brings, and by fostering an inclusive climate, we will create a great place to work and a more successful project. 

We create the right environment where people feel able to bring their whole selves to work. Whilst working together there is mutual trust and appreciation created through the building of meaningful relationships with one another, aligned with our key values:

Respect: Value the rules and environment in which we operate
Positivity: Positively challenge poor quality and performance
Humility: Be open to other’s points of view and ideas, be willing to debate and to compromise Solidarity: One team, working closely together and helping each other
Clarity: Communicate clearly and consistently

Everyone is able to get the most from their work and the workplace, and in return, give their best.

Competitive Salary and Benefits

We’re dedicated to offering flexible benefits that support our people across all aspects of their lives and we’re delighted to offer a range of benefits to support our employees’ physical, emotional and financial wellbeing. 

In addition to a competitive salary, we offer a market-leading company pension scheme, paid holidays and a range of flexible benefits, such as: a company incentive bonus plan, health cover, cycle to work scheme, discounts and employee pricing.

Please let us know if you’d like to discuss flexible working arrangements by highlighting this on your application.

Additional Information

Join the team at Sizewell C. The power of good for Britain.

It’s not every day you get the opportunity to shape the working culture of what will be one of Europe’s largest construction projects, while also helping Britain to reach its target of Net Zero emissions by 2050. That’s one of the reasons Sizewell C will be unlike anything you’ve ever experienced before, and you’ll need to be an exceptional professional to reach the high standards this critical infrastructure project demands. 

The UK is experiencing a nuclear renaissance and Sizewell C – along with its sister project at Hinkley Point C in Somerset – is powering the change. We’re ramping up at pace as we look ahead to the Financial Investment Decision in early 2025, and the start of construction soon after. With government fully on board and public opinion shifting significantly in favour of nuclear, there’s never been a better time to join our project.

By submitting an application to this role, you acknowledge that you have read and understood Sizewell C’s employee privacy policy and EDF's employee privacy policy . Just to let you know, EDF will be processing and sharing information about your application on behalf of Sizewell C.
 

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Christmas Customer Assistant - Food - Martlesham Heath SF - Suffolk, Suffolk

IP5 3RX Suffolk, Eastern Marks & Spencer

Posted today

Job Viewed

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Job Description

Christmas Customer Assistant - Food - Martlesham Heath SF - Suffolk, Suffolk Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

All the details

Work Pattern

Saturday 4:00 - 12:00
Sunday 5:00 - 13:00

Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Under 18 disclaimer
This job role involves working late nights/early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Foods section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers.

You'll be a brand ambassador who’s ready to recommend our newest Food products. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

· At M&S our customers don't wait, you’ll be ready to roll your sleeves up, work hard and go above and beyond every day.

· Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

· Being a team player is crucial. You'll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and the local community.

· Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly.

Are you ready for it? Take your marks and get ready to apply.

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities 

· Serve our customers efficiently, both on the shop floor and at service points 

· Keep the store clean and tidy, ensuring that our shelves are always stocked with product

· Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities 

· Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.

· Build expert product knowledge to sell and recommend our products and services 

· We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities 

· High levels of customer service

· Committed to delivering excellent work with great attention to detail 

· Open to and acts upon feedback, asking for this regularly 

· Takes accountability for planning and managing own workload efficiently

· Strong communication skills

· Adaptable to changing situations

· Builds positive relationships by being a good listener

· Good level of digital capability

Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#Christmas

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Christmas Customer Assistant - Food - Martlesham Heath SF - Suffolk, Suffolk

IP5 3RX Suffolk, Eastern Marks & Spencer

Posted today

Job Viewed

Tap Again To Close

Job Description

Christmas Customer Assistant - Food - Martlesham Heath SF - Suffolk, Suffolk Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

All the details

Work Pattern

Saturday 15:00 - 23:00
Sunday 15:00 - 23:00

Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Under 18 disclaimer
This job role involves working late nights/early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Foods section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers.

You'll be a brand ambassador who’s ready to recommend our newest Food products. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

· At M&S our customers don't wait, you’ll be ready to roll your sleeves up, work hard and go above and beyond every day.

· Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

· Being a team player is crucial. You'll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and the local community.

· Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly.

Are you ready for it? Take your marks and get ready to apply.

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities 

· Serve our customers efficiently, both on the shop floor and at service points 

· Keep the store clean and tidy, ensuring that our shelves are always stocked with product

· Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities 

· Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.

· Build expert product knowledge to sell and recommend our products and services 

· We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities 

· High levels of customer service

· Committed to delivering excellent work with great attention to detail 

· Open to and acts upon feedback, asking for this regularly 

· Takes accountability for planning and managing own workload efficiently

· Strong communication skills

· Adaptable to changing situations

· Builds positive relationships by being a good listener

· Good level of digital capability

Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#Christmas

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This advertiser has chosen not to accept applicants from your region.

Christmas Customer Assistant - Food - Martlesham Heath SF - Suffolk, Suffolk

IP5 3RX Suffolk, Eastern Marks & Spencer

Posted today

Job Viewed

Tap Again To Close

Job Description

Christmas Customer Assistant - Food - Martlesham Heath SF - Suffolk, Suffolk Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

All the details

Work Pattern

Saturday 10:00 - 18:00
Sunday 10:00 - 18:00

Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in our Foods section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers.

You'll be a brand ambassador who’s ready to recommend our newest Food products. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

· At M&S our customers don't wait, you’ll be ready to roll your sleeves up, work hard and go above and beyond every day.

· Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

· Being a team player is crucial. You'll take responsibility for creating a great inclusive store environment, supporting and respecting your colleagues and the local community.

· Flexibility is also vital. You should be confident to work effectively across various areas of the store, adapting to the changing demands of the retail environment seamlessly.

Are you ready for it? Take your marks and get ready to apply.

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities 

· Serve our customers efficiently, both on the shop floor and at service points 

· Keep the store clean and tidy, ensuring that our shelves are always stocked with product

· Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities 

· Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.

· Build expert product knowledge to sell and recommend our products and services 

· We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities 

· High levels of customer service

· Committed to delivering excellent work with great attention to detail 

· Open to and acts upon feedback, asking for this regularly 

· Takes accountability for planning and managing own workload efficiently

· Strong communication skills

· Adaptable to changing situations

· Builds positive relationships by being a good listener

· Good level of digital capability

Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#Christmas

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Customer Assistant - Travel Money - Bury St Edmunds - Bury St Edmunds, Suffolk

IP33 1DT Suffolk, Eastern Marks & Spencer

Posted today

Job Viewed

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Job Description

Customer Assistant - Travel Money - Bury St Edmunds - Bury St Edmunds, Suffolk Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

All the details

Work Pattern

Tuesday 11:00-19:00
Friday 08:00-16:00
Saturday 11:00-19:00

Purpose

· To deliver a great experience for your customers across Travel Money and other services, putting customers before task every time

· Champion new ways of working within stores through an open mindset and positive attitude

· Complete tasks and processes that deliver ‘best in town’ standards

· Serve and sell across all Travel Money and other service channels brilliantly well

· Be the voice of our customer to help us continually improve

Key Accountabilities

· Demonstrate a genuine interest in your customers and build good relationships

· Serve our customers efficiently and brilliantly well

· Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy

· Skilled to utilise all digital tools and communication channels to do the job

· Share customer and colleague feedback to help us do things better

· Share Travel Money knowledge and experience with colleagues to support others in building skill and confidence

· Own your own learning & development and proactively access digital learning solutions

· Know the daily sales targets, priorities, promotions & selling opportunities

· Have great product knowledge to sell and recommend our products and services help our customers

· Proactively engage with customers to understand their needs and make recommendations

· Understand the store priorities and the part you play

· Complete all Travel Money tasks with pace, accuracy and in line with procedures

· Follow safe, legal and financial crime working practices

Key Capabilities

· Understands how M&S operates, it’s strategy, future and the role they play

· Committed to delivering excellent work fast with great attention to detail

· Open to and acts on feedback, asking for this regularly

· Sets performance objectives for self in conjunction with line manager and in line with business plans

· Takes accountability for planning and managing own work efficiently to ensure objectives are met

· Is curious and asks questions to challenge the status quo – ask why the company does things the way it does things and suggests improvements

· Effective at communicating; ensures communication is clear and simple

· In control of their own reactions and considers how to share their perspective to create better reaction for team

· Copes well with change and work challenges, recovering quickly from its impact

· Builds positive relationships by being a good listener and getting to know people by establishing a connection

Technical Skills/ Experience

· Contributing to store profitability

· Work to get things done right first time within timescales

· Comprehensive knowledge of Travel Money channels

· Good level of product knowledge and other services

· Up to date knowledge of the commercial operation and brilliant basics

· Good level of digital capability and use of digital tools and applications

· Understand customer needs and spot selling opportunities to delight

· Adapting to change

· Flexible and able to learn quickly

Key Relationships and Stakeholders

· Customers

· Colleagues

· Store Leadership

· M&S Bank Travel Money support team

· BIG

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Christmas - Customer Assistant - Food - Martlesham Heath - Suffolk, Suffolk

IP5 3RX Suffolk, Eastern Marks & Spencer

Posted today

Job Viewed

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Job Description

Christmas - Customer Assistant - Food - Martlesham Heath - Suffolk, Suffolk Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

All the details

Sun Mon Tues Weds Sat4-1800

Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities 

· Serve our customers efficiently, both on the shop floor and at service points 

· Keep the store clean and tidy, ensuring that our shelves are always stocked with product

· Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities 

· Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.

· Build expert product knowledge to sell and recommend our products and services 

· We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities 

· High levels of customer service

· Committed to delivering excellent work with great attention to detail 

· Open to and acts upon feedback, asking for this regularly 

· Takes accountability for planning and managing own workload efficiently

· Strong communication skills

· Adaptable to changing situations

· Builds positive relationships by being a good listener

· Good level of digital capability

Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#Christmas

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This advertiser has chosen not to accept applicants from your region.

Christmas - Customer Assistant - Food - Martlesham Heath - Suffolk, Suffolk

IP5 3RX Suffolk, Eastern Marks & Spencer

Posted today

Job Viewed

Tap Again To Close

Job Description

Christmas - Customer Assistant - Food - Martlesham Heath - Suffolk, Suffolk Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

All the details

Sun Mon Tues Weds Sat 12:00-16:00

Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities 

· Serve our customers efficiently, both on the shop floor and at service points 

· Keep the store clean and tidy, ensuring that our shelves are always stocked with product

· Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities 

· Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.

· Build expert product knowledge to sell and recommend our products and services 

· We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities 

· High levels of customer service

· Committed to delivering excellent work with great attention to detail 

· Open to and acts upon feedback, asking for this regularly 

· Takes accountability for planning and managing own workload efficiently

· Strong communication skills

· Adaptable to changing situations

· Builds positive relationships by being a good listener

· Good level of digital capability

Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#Christmas

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

Christmas - Customer Assistant - Food - Martlesham Heath - Suffolk, Suffolk

IP5 3RX Suffolk, Eastern Marks & Spencer

Posted today

Job Viewed

Tap Again To Close

Job Description

Christmas - Customer Assistant - Food - Martlesham Heath - Suffolk, Suffolk Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

All the details

Sum Mon Tues Weds Sat 12:

Due to operational requirements, all successful Candidates will be asked to work up to full time during the weeks commencing 14th and 21st December.

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities 

· Serve our customers efficiently, both on the shop floor and at service points 

· Keep the store clean and tidy, ensuring that our shelves are always stocked with product

· Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities 

· Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.

· Build expert product knowledge to sell and recommend our products and services 

· We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities 

· High levels of customer service

· Committed to delivering excellent work with great attention to detail 

· Open to and acts upon feedback, asking for this regularly 

· Takes accountability for planning and managing own workload efficiently

· Strong communication skills

· Adaptable to changing situations

· Builds positive relationships by being a good listener

· Good level of digital capability

Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#Christmas

Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.

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