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Senior Content Designer - Digital CX
Crofton Park, South West
Sky
Posted today
Job Viewed
Job Description
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
As a Senior Content Designer in our digital customer experience team, you'll help deliver world-class content across sky.com, the My Sky app, agent macros, and transactional communications. You'll collaborate within Agile teams, drive content solutions, and be responsible for outcomes that meet business goals and customer needs.
Sitting within the Customer Experience Centre of Excellence, you'll create world-class customer journeys and designs to support our product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers.
What you'll do:
Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas:
1. People - Helping develop high-performing teams.
2. Process - Applying scalable UCD methods that drive measurable outcomes.
3. Position - Influencing strategy and embedding design across an organisation.
4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact)
The Rewards:
There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster:
The hybrid working expectations for this role are 3 days in the office per week.
At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.
Your office base
- London (Osterley)
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.
On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.
- OR Leeds
Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.
Inclusion:
At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.
We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
As a Senior Content Designer in our digital customer experience team, you'll help deliver world-class content across sky.com, the My Sky app, agent macros, and transactional communications. You'll collaborate within Agile teams, drive content solutions, and be responsible for outcomes that meet business goals and customer needs.
Sitting within the Customer Experience Centre of Excellence, you'll create world-class customer journeys and designs to support our product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers.
What you'll do:
- Deliver high-quality, intuitive content experiences across web and native platforms, aligned with business and customer needs.
- Champion the customer voice , ensuring content design reflects real needs and drives prioritisation.
- Consistently use customer insights and translate them into actionable content improvements.
- Work cross-functionally to shape journeys, guide stakeholders, and evolve content practices .
- Champion AI and utilise CMS tools to create, test, and optimise content. Experiment with LLMs, share learnings, and support wider adoption
- Align content with CX KPIs, SEO, WCAG guidelines and compliance, delivering measurable improvements to customer experience.
- Experience delivering high-impact, user-centred content across large-scale digital products working in content design teams across multiple initiatives
- Expertise in UX writing, plain language, inclusive content, and editorial standards.
- Advanced skills in Figma, Confluence, CMS platforms, structured content, and reusable components.
- Experience using research methods and online platforms e.g., Usertesting to conduct usability testing to understand customer needs, reduce friction and improve ease of use.
- Proficient in data analytics tools such as Adobe Analytics, with the ability to track success metrics, interpret user behaviour, and validate journeys.
- Clear, confident storytelling with adaptability and a growth mindset in fast-paced environments.
Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas:
1. People - Helping develop high-performing teams.
2. Process - Applying scalable UCD methods that drive measurable outcomes.
3. Position - Influencing strategy and embedding design across an organisation.
4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact)
The Rewards:
There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster:
- Sky Q, for the TV you love all in one place
- The magic of Sky Glass at an exclusive rate
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- A wide range of Sky VIP rewards and experiences
The hybrid working expectations for this role are 3 days in the office per week.
At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office.
Your office base
- London (Osterley)
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.
On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.
- OR Leeds
Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym.
Inclusion:
At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.
We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
0
Senior SRE
Crofton Park, South West
Sky
Posted today
Job Viewed
Job Description
We believe in better. And we make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
The SRE team, is responsible for the implementation and administration of the infrastructure for the Video On Demand (VOD) content. The infrastructure consists of many technology stacks, i.e., AWS, GCP, Cassandra, Kafka, etc. which provides a great opportunity to learn and develop code to implement and administrate the technologies
What you'll do
Team overview
Global Streaming Technology
Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport.
The rewards
There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster:
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.
Your office space
Osterley
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.
On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.
We'd love to hear from you
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.
But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.
If you believe in better, we'll back you all the way.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
The SRE team, is responsible for the implementation and administration of the infrastructure for the Video On Demand (VOD) content. The infrastructure consists of many technology stacks, i.e., AWS, GCP, Cassandra, Kafka, etc. which provides a great opportunity to learn and develop code to implement and administrate the technologies
What you'll do
- Be the Lead on multiple delivery projects while work on day-to-day BAU and support tasks.
- Proactively create and deliver infrastructure as code to improve the availability, scalability, latency, and efficiency of our internal or customer-facing services
- Lead Troubleshooting and problem solving
- Create new designs, architectures and standards for new projects or solutions to improve current infrastructure, and contribute to the stability and security of the environment
- Help with capacity planning and demand forecasting, software performance analysis and system tuning, defining processes and best practices for reliable and timely delivery
- Communicate work status regularly with a clear articulation of design choices along the way.
- Experience in solving technical issues, managing technical projects, and mentoring engineers
- Experience working in a multi technical SRE department, with the ability to break down complex problems and find practical solutions
- Strong interpersonal skills which will allow you to collaborate with stakeholders and communicate effectively with your peers
- The ambition to excel in a fast-paced, constantly changing digital environment
- A proven track record of technical and mentoring role
- Technical Competency in the following areas:
- Linux System Administration (Ubuntu)
- Monitoring (Prometheus/Nagios/Icinga).
- Cloud Platforms - deploying and automation (AWS/GCP)
- Networking (LB/Routing/Switching)
- Databases - (SQL/NoSQL). Cassandra knowledge would be great to have
- Scripting/ System-Programming - (Python/Bash/Go/Java)
- Configuration management - (Ansible/ Terraform)
- CI/CD (Jenkins/ Concourse/ gitlab-ci/ github actions)
- Virtualisation (VMWare)
Team overview
Global Streaming Technology
Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport.
The rewards
There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster:
- Sky Q, for the TV you love all in one place
- The magic of Sky Glass at an exclusive rate
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- A wide range of Sky VIP rewards and experiences
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.
Your office space
Osterley
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.
On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.
We'd love to hear from you
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.
But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.
If you believe in better, we'll back you all the way.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
1
Lead Product Designer
Crofton Park, South West
Sky
Posted today
Job Viewed
Job Description
We believe in better. And we make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
Within Commerce Design, this role supports the Head of Design responsible for Checkout, Activation, and Manage experiences, working closely with the Heads and Leads responsible for Hooks & Storefronts, and Commerce Foundations to create end to end experiences. It does not have people management responsibilities. Hiring manager sits in Philadelphia.
What you'll do
Commerce Design
The Commerce Design team sits within Global Design. We are a team of about 15 people across the US and UK who are responsible for in-product commerce experiences globally across Comcast, Sky and various syndication partners.
We build a scalable, world-class commerce ecosystem extending across TV interfaces, mobile apps, and web . As systems thinkers, we simplify complex challenges to create intuitive customer experiences. Grounded in user research, we balance customer needs with business goals and data insights to deliver effective solutions.
The rewards
There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster:
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can.
We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.
Your office space
Osterley
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.
On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.
We'd love to hear from you
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.
But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.
If you believe in better, we'll back you all the way.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
Within Commerce Design, this role supports the Head of Design responsible for Checkout, Activation, and Manage experiences, working closely with the Heads and Leads responsible for Hooks & Storefronts, and Commerce Foundations to create end to end experiences. It does not have people management responsibilities. Hiring manager sits in Philadelphia.
What you'll do
- Actively mentor junior , mid-level and senior designers , fostering growth, empathy, and shared responsibility to support team health.
- Provide thoughtful , actionable feedback and direction across UX and UI disciplines throughout the full design lifecycle , cultivating a collaborative and inclusive design culture.
- Champion best practices and elevate design thinking through leadership, example, and active contribution.
- Lead core and experimental projects, consistently raising the bar through hands-on execution and strategic initiative.
- Own and drive medium-term design strategy, managing multiple projects simultaneously, shifting between direct design work and oversight roles.
- Prioritize effectively to maintain momentum and deliver outcomes across complex, multi-platform efforts.
- Maintain a strong professional presence and clearly articulate design rationale to diverse stakeholders with credibility and professionalism.
- Collaborate closely with cross-functional partners in product, engineering, and business to drive outcomes.
- Experience leading multi-platform design projects (TV, mobile, web) with a hands-on approach , working in collaboration with product and engineering teams .
- Proven ability to manage multiple design projects simultaneously, shifting fluidly between hands-on design and strategic oversight of other designers. Ability to resolve ambiguity and maintain momentum to deliver outcomes.
- A portfolio that demonstrates advanced UX/UI design skills (greater emphasis on UX), excelling in problem solving and mastering new domains; proficiency in design tools ( Figma , Adobe suite).
- Proficiency in documenting user journeys, flows, wireframes, and high fidelity designs.
- Excellent presentation skills, with the ability to tailor delivery appropriately to audience.
- Experience designing complex, data-driven user flows and scenarios; commerce experience a plus.
Commerce Design
The Commerce Design team sits within Global Design. We are a team of about 15 people across the US and UK who are responsible for in-product commerce experiences globally across Comcast, Sky and various syndication partners.
We build a scalable, world-class commerce ecosystem extending across TV interfaces, mobile apps, and web . As systems thinkers, we simplify complex challenges to create intuitive customer experiences. Grounded in user research, we balance customer needs with business goals and data insights to deliver effective solutions.
The rewards
There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster:
- Sky Q, for the TV you love all in one place
- The magic of Sky Glass at an exclusive rate
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- A wide range of Sky VIP rewards and experiences
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can.
We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.
Your office space
Osterley
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.
On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.
We'd love to hear from you
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.
But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.
If you believe in better, we'll back you all the way.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
2
Senior Non-Functional Test Coordinator
Crofton Park, South West
Sky
Posted today
Job Viewed
Job Description
We believe in better. And we make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
As a Senior Performance Engineer, you will be working as part of Global Commerce Central test team. You will be responsible for coordinating performance testing activities, acting as a single point of contact for both internal and external stakeholders, and ensuring seamless collaboration across various teams. This role requires strong communication, interpersonal, and organisational skills alongside technical expertise.
What you'll do
Test Management
Our Test Management team works closely with our design, delivery and business teams to create an unforgettable experience for our customers. From streaming products like NOW, to providing smart entertainment products like Sky Glass and Sky Go, and creating unforgettable Connected Living experiences, we're the problem solvers who find smarter and simpler ways to connect customers to more of what they love.
The rewards
There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks. Here's a taster:
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can.
We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.
Your office space :
Osterley:
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.
On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.
We'd love to hear from you
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.
But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.
If you believe in better, we'll back you all the way.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
As a Senior Performance Engineer, you will be working as part of Global Commerce Central test team. You will be responsible for coordinating performance testing activities, acting as a single point of contact for both internal and external stakeholders, and ensuring seamless collaboration across various teams. This role requires strong communication, interpersonal, and organisational skills alongside technical expertise.
What you'll do
- Strong stakeholder management skills, including ability to communicate complex concepts to non-technical and technical audiences.
- Taking ownership of NFR, requirement analysis and finalisation and driving non-functional initiatives like Chaos testing
- Detailed results analysis including application monitoring, identify Performance bottlenecks and recommend/implement improvements or performance optimisation.
- Mediate potential conflicts and foster solutions-oriented discussions with stakeholders.
- Establish and maintain efficient and scalable performance testing automation framework.
- Design, develop and maintain Performance Test scripts. Test execution & co-ordination across multiple external and internal teams for issue resolution.
- Conduct discovery process to specify scope, extent and type of Performance testing required.
- Able to define and troubleshoot Test environments to identify issues across System integration or component NFT.
- Experience in performance testing.
- Experience working with multiple internal or external teams for issue resolving/requirements analysis/results analysis.
- Develop and maintain Automated Performance test scrips using tools/framework like Gatling/LoadRunner/JMeter.
- Experience in testing large-scale micro services-based web applications preferably media based.
- Automating tasks using scripting languages like Scala/Python.
- Coding in languages like Java/Scala/Groovy.
- Working with databases like MongoDB/MySQL.
- Good understanding of Build tools like Gradle, Docker etc.
- Working knowledge of using Monitoring tools like Prometheus, Grafana, Elasticsearch
Test Management
Our Test Management team works closely with our design, delivery and business teams to create an unforgettable experience for our customers. From streaming products like NOW, to providing smart entertainment products like Sky Glass and Sky Go, and creating unforgettable Connected Living experiences, we're the problem solvers who find smarter and simpler ways to connect customers to more of what they love.
The rewards
There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks. Here's a taster:
- Sky Q, for the TV you love all in one place
- The magic of Sky Glass at an exclusive rate
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- A wide range of Sky VIP rewards and experiences
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can.
We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.
Your office space :
Osterley:
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.
On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.
We'd love to hear from you
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.
But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.
If you believe in better, we'll back you all the way.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
3
Senior Android Developer
Crofton Park, South West
Sky
Posted today
Job Viewed
Job Description
We believe in better. And we make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
What you'll do
As a Senior Android Engineer on the Android Viper Player team, you will help build and maintain client-side libraries that power video playback for millions of users across Comcast, Sky, and our global partners. These native SDKs are embedded in apps like Xfinity TV, Contour2, FreeRange TV, delivering Live, OnDemand, and Recorded content with high performance and reliability.
You'll contribute to the development of a robust video player that integrates with streaming services, DRM, advertising, emergency alerts, and real-time analytics. Your work will directly impact how users around the world experience video on Android and FireTV devices.
The rewards
There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks. Here's a taster:
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.
Your office space
Osterley
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.
On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.
We'd love to hear from you
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.
But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.
If you believe in better, we'll back you all the way.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
What you'll do
- Build clean, reusable APIs for video playback on mobile devices
- Develop modular Android components for use across multiple apps
- Design and implement end-to-end playback features including DRM, ads, and analytics
- Analyze, optimize, and improve the performance and reliability of the codebase
- Collaborate with teammates and mentor junior engineers
- Comcast and Sky manage thousands of linear channels and a vast library of on-demand content. You'll help develop new features and improve playback performance across a wide range of devices
- Work on technology that reaches millions of users globally
- Collaborate with world-class engineers across Comcast and Sky
- Build features that directly impact customer experience
- Be part of a team that values innovation, diversity, and technical excellence
- Deep extensive experience of Android application development
- Established and highly skilled in all aspects of software engineering
- Strong programming skills in Java and Kotlin
- Solid understanding of Android architecture patterns and best practices
- Experience with video streaming protocols (HLS, DASH)
- Familiarity with ExoPlayer (bonus)
- Agile development experience with CI/CD pipelines
- Strong analytical and debugging skills
- Ability to prioritize and organize effectively
- Willingness to mentor and collaborate in a team-oriented environment
As a Senior Android Engineer on the Android Viper Player team, you will help build and maintain client-side libraries that power video playback for millions of users across Comcast, Sky, and our global partners. These native SDKs are embedded in apps like Xfinity TV, Contour2, FreeRange TV, delivering Live, OnDemand, and Recorded content with high performance and reliability.
You'll contribute to the development of a robust video player that integrates with streaming services, DRM, advertising, emergency alerts, and real-time analytics. Your work will directly impact how users around the world experience video on Android and FireTV devices.
The rewards
There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks. Here's a taster:
- Sky Q, for the TV you love all in one place
- The magic of Sky Glass at an exclusive rate
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- A wide range of Sky VIP rewards and experiences
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.
Your office space
Osterley
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.
On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.
We'd love to hear from you
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.
But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.
If you believe in better, we'll back you all the way.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
4
Strategic Partnership Manager
Crofton Park, South West
Sky
Posted today
Job Viewed
Job Description
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
We are seeking a highly motivated, self-starter, passionate with a proven flair to establish and drive new business opportunities. In this role, you will be responsible for driving growth and expanding our business opportunities across multiple sectors. The ideal candidate will have a proven track record in building and nurturing client relationships, identifying new business opportunities, and creating strategic partnerships to elevate the company's presence in the market.
As a Senior Business Development Manager, you will play a key role in setting the direction of business growth strategies and collaborate with leadership to shape the future of the organization.
What you'll do:
There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.
We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.
Your office base:
This role is a Field based and involve travel around the UK including regular visits to Sky Offices, including our head office in Isleworth
Inclusion:
At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.
We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can.
Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We are seeking a highly motivated, self-starter, passionate with a proven flair to establish and drive new business opportunities. In this role, you will be responsible for driving growth and expanding our business opportunities across multiple sectors. The ideal candidate will have a proven track record in building and nurturing client relationships, identifying new business opportunities, and creating strategic partnerships to elevate the company's presence in the market.
As a Senior Business Development Manager, you will play a key role in setting the direction of business growth strategies and collaborate with leadership to shape the future of the organization.
What you'll do:
- Lead Business Development Efforts: Secure new business opportunities, focusing on strategic growth within key markets and sectors. Drive revenue by identifying high-potential leads, preparing proposals, and negotiating contracts while achieving or exceeding sales targets.
- Prospecting and Qualification: Identify and reach out to potential customers, defining your ideal customer by profiling key demographics. Conduct di scovery cal ls and meetings to understand customer needs, challenges, and pain points, qualifying requirements at the early stages of engagement.
- Relationship Management: Build long-lasting relationships with C-suite executives and key stakeholders to ensure high-level satisfaction and trust. Engage and manage key partner relationships, introducing partners to customers at the right time.
- Proposal & Contract Negotiation: Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Negotiate terms and conditions at all levels, striving for the best outcome for both customer and company.
- Strategic Partnerships and Networking: Cultivate partnerships with external organizations and industry influencers to enhance business reach, revenue, and market position. Attend industry events, conferences, and networking opportunities to promote the company and build relationships with potential clients and partners.
- Accountability and Reporting: Provide regular updates to the business regarding activities, sales forecasts, and strategic recommendations. Ensure CRM accountability, managing opportunities through the sales cycle, and providing clear weekly updates to key stakeholders.
- A track record of delivering new business telecoms sales/deals into midsized to large national businesses.
- Excellent communication, negotiation, and presentation skills
- Commercially savvy - adept at optimizing a diverse range of revenue-driving KPIs
- Proven track record to secure national telecommunication accounts to prospect, present and close sales.
- Experience in a matrix, complex, sales and customer focused organisation - and ideally comfortable exposure in a build and grow business environment.
- Resilient in the face of obstacles and experienced in working in a young business with rapidly changing capabilities and demands.
- Relentless focus on achieving sales results even in the face of obstacles and the challenges of a fast-evolving business.
There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
- Sky Q, for the TV you love all in one place
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- Access a wide range of exclusive Sky VIP rewards and experiences
We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.
We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.
Your office base:
This role is a Field based and involve travel around the UK including regular visits to Sky Offices, including our head office in Isleworth
Inclusion:
At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working.
We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can.
Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
5
Solution Architect (IoT)
Crofton Park, South West
Sky
Posted today
Job Viewed
Job Description
We believe in better. And we make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
Our IoT Platform team works closely with product, delivery, and business teams to create seamless customer experiences. From integrating connected devices to managing the smart home, we focus on building the platform that enables customers to connect with the technologies that matter most.
We are looking for a Solution Architect to join our IoT Platform group. Reporting to the Head of Software Architecture, you will take ownership of the architecture for our consumer IoT devices and the AWS-hosted platform that supports them. In this role, you'll play a key part in shaping our technology and integration strategy as we expand our IoT product portfolio and bring our IoT capabilities closer together with other Sky products.
What you'll do
We are Sky Protect, combining 5-star home insurance with smart home technology to ensure our customers are connected, protected, and insured. Our team is growing, and we are looking for a Solution Architect to join our Insurtech team and take a central role in determining the success of our product.
Reporting into the Head of Software Architecture, you will be responsible for the platform and solution architecture for our consumer IoT devices and platform hosted on AWS. You will be instrumental in helping to shape the technology and integration strategy as we look to upgrade and expand our IoT device offering and integrate our IoT technology with other Sky products - Head of Software Architecture
The rewards
There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks. Here's a taster:
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.
Your office space:
Osterley:
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.
On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.
We'd love to hear from you
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.
But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.
If you believe in better, we'll back you all the way.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
Our IoT Platform team works closely with product, delivery, and business teams to create seamless customer experiences. From integrating connected devices to managing the smart home, we focus on building the platform that enables customers to connect with the technologies that matter most.
We are looking for a Solution Architect to join our IoT Platform group. Reporting to the Head of Software Architecture, you will take ownership of the architecture for our consumer IoT devices and the AWS-hosted platform that supports them. In this role, you'll play a key part in shaping our technology and integration strategy as we expand our IoT product portfolio and bring our IoT capabilities closer together with other Sky products.
What you'll do
- Architecture Design - Create and maintain high-level, end-to-end architecture designs and integrations for products spanning mobile apps, cloud platforms, and consumer devices.
- Solution Design - Deliver robust, scalable, cost-effective solutions for IoT devices and platforms. Collaborate with infrastructure teams, developers, AWS, and device manufacturers to investigate bottlenecks and recommend improvements.
- Firmware Integration - Ensure firmware designs and integrations meet business and non-functional requirements, working closely with device manufacturers.
- Policy Alignment - Ensure designs comply with relevant standards and policies, including security and data governance, and integrate seamlessly with Sky services (identity, data, compliance).
- Communication & Estimation - Present solution overviews that enable delivery teams to estimate effort and provide estimates for architectural work.
- Cross-Functional Collaboration - Establish working groups where needed to support effective cross-team input and review.
- Roadmap Contribution - Play a key role in shaping the future direction of our products, technology, and business objectives.
- Feedback & Recommendations - Share insights and recommendations to continuously improve architectural practices and guidelines.
- Proven Experience - Expertise in creating and maintaining end-to-end solution designs for cloud-based platforms, consumer devices, and mobile applications. Experience with connected home solutions on AWS (including AWS IoT) is ideal.
- Technical Proficiency - Broad hands-on experience across cloud infrastructure, IoT platforms, firmware integration, and modern development practices.
- Cloud Design Expertise - Strong knowledge of scalable, performant cloud architecture principles.
- AWS Skills - experienced with AWS infrastructure and cloud networking.
- Engineering Best Practice - Strong knowledge of DevOps and modern engineering practices.
- API & Microservices - Experience building secure, scalable API-based microservices.
- Performance Optimisation - Ability to design solutions with performance in mind, with a focus on monitoring and diagnostics.
- Collaboration & Influence - Strong ability to work across teams, balancing ambition with pragmatism, and cutting through complexity with clear solutions.
- Strategic Impact - Capability to provide solution overviews that support delivery estimation and influence product strategy.
- Team Growth - A passion for mentoring junior architects and helping grow the team's capability.
- Communication Skills - Excellent ability to convey complex designs and work effectively with stakeholders at all levels.
We are Sky Protect, combining 5-star home insurance with smart home technology to ensure our customers are connected, protected, and insured. Our team is growing, and we are looking for a Solution Architect to join our Insurtech team and take a central role in determining the success of our product.
Reporting into the Head of Software Architecture, you will be responsible for the platform and solution architecture for our consumer IoT devices and platform hosted on AWS. You will be instrumental in helping to shape the technology and integration strategy as we look to upgrade and expand our IoT device offering and integrate our IoT technology with other Sky products - Head of Software Architecture
The rewards
There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks. Here's a taster:
- Sky Q, for the TV you love all in one place
- The magic of Sky Glass at an exclusive rate
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.
Your office space:
Osterley:
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.
On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.
We'd love to hear from you
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.
But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.
If you believe in better, we'll back you all the way.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
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6
Senior SRE
Crofton Park, South West
Sky
Posted today
Job Viewed
Job Description
We believe in better. And we make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
The SRE team, is responsible for the implementation and administration of the infrastructure for the Video On Demand (VOD) content. The infrastructure consists of many technology stacks, i.e., AWS, GCP, Cassandra, Kafka, etc. which provides a great opportunity to learn and develop code to implement and administrate the technologies
What you'll do
Team overview
Global Streaming Technology
Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport.
The rewards
There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster:
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.
Your office space
Osterley
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.
On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.
We'd love to hear from you
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.
But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.
If you believe in better, we'll back you all the way.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
The SRE team, is responsible for the implementation and administration of the infrastructure for the Video On Demand (VOD) content. The infrastructure consists of many technology stacks, i.e., AWS, GCP, Cassandra, Kafka, etc. which provides a great opportunity to learn and develop code to implement and administrate the technologies
What you'll do
- Be the Lead on multiple delivery projects while work on day-to-day BAU and support tasks.
- Proactively create and deliver infrastructure as code to improve the availability, scalability, latency, and efficiency of our internal or customer-facing services
- Lead Troubleshooting and problem solving
- Create new designs, architectures and standards for new projects or solutions to improve current infrastructure, and contribute to the stability and security of the environment
- Help with capacity planning and demand forecasting, software performance analysis and system tuning, defining processes and best practices for reliable and timely delivery
- Communicate work status regularly with a clear articulation of design choices along the way.
- Experience in solving technical issues, managing technical projects, and mentoring engineers
- Experience working in a multi technical SRE department, with the ability to break down complex problems and find practical solutions
- Strong interpersonal skills which will allow you to collaborate with stakeholders and communicate effectively with your peers
- The ambition to excel in a fast-paced, constantly changing digital environment
- A proven track record of technical and mentoring role
- Technical Competency in the following areas:
- Linux System Administration (Ubuntu)
- Monitoring (Prometheus/Nagios/Icinga).
- Cloud Platforms - deploying and automation (AWS/GCP)
- Networking (LB/Routing/Switching)
- Databases - (SQL/NoSQL). Cassandra knowledge would be great to have
- Scripting/ System-Programming - (Python/Bash/Go/Java)
- Configuration management - (Ansible/ Terraform)
- CI/CD (Jenkins/ Concourse/ gitlab-ci/ github actions)
- Virtualisation (VMWare)
Team overview
Global Streaming Technology
Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering principles. We do this at huge scale: for over 50 million customers globally, spanning NBCUniversal Peacock in the US and Sky, NOW and SkyShowtime across Europe. No matter the device, the time or the place, we make sure that our diverse audiences can easily find and enjoy whatever they want to watch, choosing from the world's best entertainment, news and sport.
The rewards
There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster:
- Sky Q, for the TV you love all in one place
- The magic of Sky Glass at an exclusive rate
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- A wide range of Sky VIP rewards and experiences
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can.
We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.
Your office space
Osterley
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.
On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.
We'd love to hear from you
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.
But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.
If you believe in better, we'll back you all the way.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
7
Mechanical & Electrical Engineer
Crofton Park, South West
Sky
Posted today
Job Viewed
Job Description
Do you want to do the best work of your life?
With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand.
A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
Underpinning the entire customer experience, Sky has extensive Mechanical and Electrical systems spread across many geographical locations. This role is to focus on the key aspects of M&E systems and ensure their correct operation and maintenance by providing a firm platform for business success. We're looking for a proactive and technically skilled individual who thrives in a business-critical environment. Ensuring the backbone of digital infrastructure remains secure, efficient, and resilient.
What you'll do:
UK Tech
At the heart of Sky's digital transformation, UK Tech leads the strategy, design, and delivery of cutting-edge technology solutions. From AI and 5G to Cloud infrastructure, we harness the latest innovations to power Sky's fixed and mobile networks, elevate our web platforms, and evolve our CRM systems.
We're a collaborative and forward-thinking team-welcoming, creative, and committed to simplifying complexity while always doing the right thing. Our work shapes the experiences of millions of customers, and we take pride in building products and services that truly make a difference.
The core team consists of four engineers working a continental shift pattern, covering 12-hour day and night shifts.
Their rotation follows a structured cycle: 6 days on, 4 off → 4 on, 6 off → 4 on, 4 off, repeating every 28 days to ensure continuous coverage.
This role is designed to support the shift team during peak business hours, working Monday to Friday to align with Sky's busiest operational period.
You'll collaborate closely with the shift engineers, providing technical support, continuity, and coverage when needed - including occasional backfill for shift duties.
The Rewards
There is a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
· Sky, for the TV you love all in one place
· A generous pension package
· Private healthcare
· Discounted mobile and broadband
Where you'll work
Brick Lane
Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes, and shops. The closest tube station is Aldgate East, and Liverpool Street is about a 10-minute walk.
Inclusion & how you'l l work
Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky.
This is a site-based role located at one of Sky's critical operations centres . Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position.
Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand.
A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.
Underpinning the entire customer experience, Sky has extensive Mechanical and Electrical systems spread across many geographical locations. This role is to focus on the key aspects of M&E systems and ensure their correct operation and maintenance by providing a firm platform for business success. We're looking for a proactive and technically skilled individual who thrives in a business-critical environment. Ensuring the backbone of digital infrastructure remains secure, efficient, and resilient.
What you'll do:
- Maintain uptime by proactively servicing and monitoring mechanical and electrical systems to prevent disruption to Sky's operations.
- Collaborate effectively with a skilled team of engineers in a data centre , high-performance environment.
- U se Computer-Aided Facilities Management ( CAFM ) tools to manage and execute scheduled maintenance routines with precision and efficiency.
- Operate in a business-critical setting, working on essential infrastructure including power generation systems, package chillers, and u ninterruptible p ower s upplies (UPS).
- Champion Sky's values by supporting safe working practices, ethical standards, and environmental sustainability initiatives.
- Work Monday to Friday, with occasional requirements to backfill the shift team to maintain coverage and operational continuity. I ncluding occasional travel to other Sky sites .
- Proactive mindset with a strong focus on keeping Sky 'on air' and delivering top-tier service.
- Relevant technical qualifications ( e.g. BTEC, ONC, City & Guilds, F-Gas) and ideally an electrical or mechanical apprenticeship.
- Hands-on experience with large LV electrical or chilled water-cooling systems in critical environments.
- Working knowledge of AC split systems - a plus, but not essential.
- Strong safety and environmental awareness , maintaining high operational standards.
- Digital fluency , including CAFM systems and email for task and workflow management.
- Clear communicator and team player , able to report issues and collaborate effectively.
- Problem-solver with adaptability , attention to detail, and a drive for continuous improvement - including flexibility to travel and support out-of- hours work.
UK Tech
At the heart of Sky's digital transformation, UK Tech leads the strategy, design, and delivery of cutting-edge technology solutions. From AI and 5G to Cloud infrastructure, we harness the latest innovations to power Sky's fixed and mobile networks, elevate our web platforms, and evolve our CRM systems.
We're a collaborative and forward-thinking team-welcoming, creative, and committed to simplifying complexity while always doing the right thing. Our work shapes the experiences of millions of customers, and we take pride in building products and services that truly make a difference.
The core team consists of four engineers working a continental shift pattern, covering 12-hour day and night shifts.
Their rotation follows a structured cycle: 6 days on, 4 off → 4 on, 6 off → 4 on, 4 off, repeating every 28 days to ensure continuous coverage.
This role is designed to support the shift team during peak business hours, working Monday to Friday to align with Sky's busiest operational period.
You'll collaborate closely with the shift engineers, providing technical support, continuity, and coverage when needed - including occasional backfill for shift duties.
The Rewards
There is a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
· Sky, for the TV you love all in one place
· A generous pension package
· Private healthcare
· Discounted mobile and broadband
Where you'll work
Brick Lane
Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes, and shops. The closest tube station is Aldgate East, and Liverpool Street is about a 10-minute walk.
Inclusion & how you'l l work
Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky.
This is a site-based role located at one of Sky's critical operations centres . Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position.
Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
8
Senior Non-Functional Test Coordinator
Crofton Park, South West
Sky
Posted today
Job Viewed
Job Description
We believe in better. And we make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
As a Senior Performance Engineer, you will be working as part of Global Commerce Central test team. You will be responsible for coordinating performance testing activities, acting as a single point of contact for both internal and external stakeholders, and ensuring seamless collaboration across various teams. This role requires strong communication, interpersonal, and organisational skills alongside technical expertise.
What you'll do
Test Management
Our Test Management team works closely with our design, delivery and business teams to create an unforgettable experience for our customers. From streaming products like NOW, to providing smart entertainment products like Sky Glass and Sky Go, and creating unforgettable Connected Living experiences, we're the problem solvers who find smarter and simpler ways to connect customers to more of what they love.
The rewards
There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks. Here's a taster:
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can.
We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.
Your office space :
Osterley:
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.
On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.
We'd love to hear from you
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.
But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.
If you believe in better, we'll back you all the way.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
As a Senior Performance Engineer, you will be working as part of Global Commerce Central test team. You will be responsible for coordinating performance testing activities, acting as a single point of contact for both internal and external stakeholders, and ensuring seamless collaboration across various teams. This role requires strong communication, interpersonal, and organisational skills alongside technical expertise.
What you'll do
- Strong stakeholder management skills, including ability to communicate complex concepts to non-technical and technical audiences.
- Taking ownership of NFR, requirement analysis and finalisation and driving non-functional initiatives like Chaos testing
- Detailed results analysis including application monitoring, identify Performance bottlenecks and recommend/implement improvements or performance optimisation.
- Mediate potential conflicts and foster solutions-oriented discussions with stakeholders.
- Establish and maintain efficient and scalable performance testing automation framework.
- Design, develop and maintain Performance Test scripts. Test execution & co-ordination across multiple external and internal teams for issue resolution.
- Conduct discovery process to specify scope, extent and type of Performance testing required.
- Able to define and troubleshoot Test environments to identify issues across System integration or component NFT.
- Experience in performance testing.
- Experience working with multiple internal or external teams for issue resolving/requirements analysis/results analysis.
- Develop and maintain Automated Performance test scrips using tools/framework like Gatling/LoadRunner/JMeter.
- Experience in testing large-scale micro services-based web applications preferably media based.
- Automating tasks using scripting languages like Scala/Python.
- Coding in languages like Java/Scala/Groovy.
- Working with databases like MongoDB/MySQL.
- Good understanding of Build tools like Gradle, Docker etc.
- Working knowledge of using Monitoring tools like Prometheus, Grafana, Elasticsearch
Test Management
Our Test Management team works closely with our design, delivery and business teams to create an unforgettable experience for our customers. From streaming products like NOW, to providing smart entertainment products like Sky Glass and Sky Go, and creating unforgettable Connected Living experiences, we're the problem solvers who find smarter and simpler ways to connect customers to more of what they love.
The rewards
There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks. Here's a taster:
- Sky Q, for the TV you love all in one place
- The magic of Sky Glass at an exclusive rate
- A generous pension package
- Private healthcare
- Discounted mobile and broadband
- A wide range of Sky VIP rewards and experiences
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can.
We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.
Your office space :
Osterley:
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.
On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.
We'd love to hear from you
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next.
But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.
If you believe in better, we'll back you all the way.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
9