What Jobs are available in Nine Mile Burn?

STRADIVARIUS SILVERBURN- NEW STORE OPENING

We are looking for our next supervisors for this exciting new store.

SUPERVISOR

Full time Position

Reporting to

General Manager / Department Manager / Deputy Manager

Purpose

To assist and support the GM, DM or DY in the running of the store or the department in line with Company objectives and standards. To supervise the shop floor and coordinate employees activity.

Key Responsibilities

Stock Management and Sales

• To manage daily replenishment.

• To make commercial actions using the commercial reports provided.

• To communicate with the General Manager, Department Manager or Deputy Manager regarding the feedback about new lines, product requests and future arrivals.

• To drive sales to improve store performance and to support the GM/DM/DY to keep within budget. To ensure the profit and productivity goals are met by contributing towards the management of payroll hours, sales and P&L

• To be aware of what is new in the delivery, what is expected on the next one, and to manage the product available in the shop floor and stockroom

• To ensure that fitting rooms are covered and merchandise is redistributed efficiently and accurately.

Delivery and Stock Organization

• To manage the complete delivery process allocating the new lines on the shop floor and brief the team about them and managing the replenishment.

• To organize overstock as per Company policies

• To manage delivery productivity in line with Company targets

• To understand how to use the Stock Management System (Devices) for all product transfers and deliveries meeting deadlines.

Merchandising

• To work with the Merchandising team to plan and adapt the store merchandising and internal mannequins according to Company criteria and sales.

• To ensure that visual merchandising standards and to properly maintain fixtures and decorations.

• To be aware of the competitors and the current trends.

Customer Service

• To deliver exceptional customer service by ensuring all team members are fully trained.

• To solve any customer issues as they arise.

• To offer add-on sales (i.e.: gift cards, accessories, alterations, etc.) and promote on line sales.

• To understand and enforce the return policy

Store Procedures and Cost Control

• To support the General Manager in completing the security checklist and to ensure that all security procedures are followed in the store

• To get involved the stock take process, the sales preparation process.

• To update the Maintenance File and to support the management team in using it effectively

• To show awareness of personnel and other controllable costs

Health and Safety

• To ensure that all areas in the store are maintained clean and tidy and to communicate with the management team/security in case and incident happens

• To know who the appointed First Aiders and Fire Marshals are in the store and to understand and promote the role of the Safety Champion

HR & Team Management

• To support the management team in preparing monthly rotas, daily planners and holidays according to business needs

• To encourage employees participation in daily team briefs and to support the management team with new ideas

• To participate in performance reviews for employees (I.e. sickness, absence, lateness, return to work, etc.)

• To support the management team in all Payroll procedures

• To get involved in the recruitment process (stores outside London) and to drive the first induction of new employees.

• To ensure that continuous comprehensive training of all Sales Assistants is completed in line with Company’s guidelines

• To be an ambassador in the company’s sustainability project and ensure that the company upholds and works towards finding new, innovative and economically reductive ways to stay sustainable

Experience and Qualifications

• Experience managing a fast-paced retail operation.

• To drive sales and can provide examples

• Team management experience

Skills and Attitudes

• Forward planning skills

• Commercial awareness.

• Organizational and time management skills

• Oriented to achieve or even exceed goals

• Identifies problems and uses initiatives to seek proactive solutions

• Communication and interpersonal skills

• Self-motivated and motivate others.

• Work autonomously and as a part of a team.

 Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

WE NEED YOU TO:

As a Store Host , you will be the first point of contact for every client, welcoming them into the store. You’ll set the tone for a confident, feel-good shopping experience while supporting the team in delivering standout service, the Kurt Geiger way.

• Greet every client warmly, with confidence and kindness, creating an inviting and inclusive atmosphere
• Direct clients to the right areas of the store, connecting them with the appropriate sales assistant to help shape seamless, personalised service journeys.
• Offer refreshments, ensuring client feels appreciated and looked after
• Support the store team by managing traffic flow and assisting during peak times
• Stay curious and inspired — learn about new collections, campaign and brand stories, so you can speak with confidence
• Be a proud brand ambassador and represent the Kurt Geiger values through polished presentation, energy, and integrity

Requirements

• A natural communicator who enjoys engaging with people
• Passionate about creating warm, memorable client experiences
• Able to multi-task in a fast-paced environment
• Previous experience in a supervisory or keyholder position in hospitality, retail, or service-led roles.

Benefits

• Competitive basic salary
• Generous bonus structure
• Gorgeous shoes each season
• Amazing employee discounts

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963.  Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness |  For Freedom | For Unity Against Racism

• Design, develop, and implement IAM solutions using One Identity Manager.
• Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance.
• Develop custom scripts and processes to extend the functionality of One Identity Manager.
• Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems.
• Perform IAM solution testing, troubleshooting, and issue resolution.
• Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout.
• Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner.
• Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation.
• Participate in the development and delivery of client training programs and technical documentation as required.
• Have an identity first approach with a sound understanding of the concept of least privileged.
• Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities.
• Work with auditors to and supply evidence as required.
• Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.)
• Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations.
• Mentoring and support for other members of the Team.

• Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field.
• Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect.
• Expertise in cross platform scripting (TSQL, Powershell, bash etc.)
• On premise and cloud directory services (LDAP, Azure AD, GSuite etc.)
• Be a subject matter expert on both legacy and modern authentication protocols.
• Have excellent security awareness including standards e.g., IS , NIST and CIS.
• Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures.
• Have a good understanding of Access Controls and Identity Lifecycle management.
• Have excellent communication and organisational skills.

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

• Design, develop, and implement IAM solutions using One Identity Manager.
• Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance.
• Develop custom scripts and processes to extend the functionality of One Identity Manager.
• Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems.
• Perform IAM solution testing, troubleshooting, and issue resolution.
• Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout.
• Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner.
• Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation.
• Participate in the development and delivery of client training programs and technical documentation as required.
• Have an identity first approach with a sound understanding of the concept of least privileged.
• Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities.
• Work with auditors to and supply evidence as required.
• Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.)
• Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations.
• Mentoring and support for other members of the Team.

• Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field.
• Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect.
• Expertise in cross platform scripting (TSQL, Powershell, bash etc.)
• On premise and cloud directory services (LDAP, Azure AD, GSuite etc.)
• Be a subject matter expert on both legacy and modern authentication protocols.
• Have excellent security awareness including standards e.g., IS , NIST and CIS.
• Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures.
• Have a good understanding of Access Controls and Identity Lifecycle management.
• Have excellent communication and organisational skills.

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences