What Jobs are available in Old Lakenham?

Join Our Team at Busy Bees – Leading Nursery Group in the UK

As a Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning.

About Us
Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured.

Why Work at Busy Bees?
We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners.

Our Charitable Commitment
Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives.

About our Nursery 
Join our dedicated team at Busy Bees in Norwich Hospital, an Ofsted-rated Good nursery with a capacity of 118 children. Our nursery has a strong community connection, with 60% of our parents being hospital staff and many longstanding team members, some of whom have their own children enrolled. We prioritize well-being and have recently refurbished our garden to enhance outdoor play. We also provide information about community activities available at the nursery to encourage family involvement. Located on the hospital site, we benefit from a bus service that stops just a two-minute walk away. Staff enjoy free lunch and parking, with flexible options for working four long days and an additional day off, depending on staffing needs during recruitment. This is a wonderful opportunity to advance your career in a supportive and community-focused environment.

Busy Bees Benefits

• Competitive salary
• Ongoing professional development and career progression
• Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers
• Up to 28 days holiday per year (including bank holidays)
• Your birthday off – it’s our gift to you!
• 50% childcare discount
• Enhanced family leave and return to work bonus
• Menopause support through Peppy
• Financial support through Salary Finance
• Employee Assistance Programme and Mental Health First Aiders
• Cycle to Work scheme
• Easy access to your workplace pension through Cushon
• Discounted Private Medical Insurance (PMI)
• Opportunities to travel to other countries, experience different cultures and learn new practices.

But wait, there’s more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees.

Key Responsibilities

• Lead the planning and execution of age-appropriate activities and curriculum in your room.
• Create a safe, stimulating, and inclusive learning environment for children.
• Foster a high-performing team through supportive leadership and collaboration.
• Oversee the development and wellbeing of children, ensuring their progress is tracked and communicated with parents.
• Take on the role of Key Person, ensuring the holistic development and personal care needs of a group of children.
• Ensure health and safety standards are met, maintaining a clean and secure environment.

Ideal Candidate:

• Level 3 qualification or above in early years education.
• Experience in an early years setting, with supervisory experience an advantage ideally as a Nursery Room Leader, Nursery Room Manager or Nursery Practitioner.
• Strong leadership, organisational, and communication skills.
• Passionate about fostering children’s development and creating positive relationships with families.

Make a positive impact on young learners—apply now!

Join Our Team at Busy Bees – Leading Nursery Group in the UK

As a Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning.

About Us
Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured.

Why Work at Busy Bees?
We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners.

Our Charitable Commitment
Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives.

About our Nursery 
Join our diverse team at Busy Bees in Norwich Airport, an Ofsted-rated Good nursery with a capacity of 112 children. Our staff boasts a mix of ages and experience, bringing a wealth of knowledge to provide exceptional care. We have strong partnerships with local schools and outside agencies, ensuring comprehensive support for our families. Conveniently located near the airport park and ride, local bus routes, and just off the NDR and A140, we offer free lunch and parking for our team. Additionally, staff have the flexibility to choose a four-day or four-and-a-half-day working week. This is a fantastic opportunity to grow your career in a friendly and supportive environment that values strong parent partnerships.

Busy Bees Benefits

• Competitive salary
• Ongoing professional development and career progression
• Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers
• Up to 28 days holiday per year (including bank holidays)
• Your birthday off – it’s our gift to you!
• 50% childcare discount
• Enhanced family leave and return to work bonus
• Menopause support through Peppy
• Financial support through Salary Finance
• Employee Assistance Programme and Mental Health First Aiders
• Cycle to Work scheme
• Easy access to your workplace pension through Cushon
• Discounted Private Medical Insurance (PMI)
• Opportunities to travel to other countries, experience different cultures and learn new practices.

But wait, there’s more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees.

Key Responsibilities

• Lead the planning and execution of age-appropriate activities and curriculum in your room.
• Create a safe, stimulating, and inclusive learning environment for children.
• Foster a high-performing team through supportive leadership and collaboration.
• Oversee the development and wellbeing of children, ensuring their progress is tracked and communicated with parents.
• Take on the role of Key Person, ensuring the holistic development and personal care needs of a group of children.
• Ensure health and safety standards are met, maintaining a clean and secure environment.

Ideal Candidate:

• Level 3 qualification or above in early years education.
• Experience in an early years setting, with supervisory experience an advantage ideally as a Nursery Room Leader, Nursery Room Manager or Nursery Practitioner.
• Strong leadership, organisational, and communication skills.
• Passionate about fostering children’s development and creating positive relationships with families.

Make a positive impact on young learners—apply now!

Join Our Team at Busy Bees – Leading Nursery Group in the UK

As an Early Years Educator, you will play a leading role in fostering the intellectual, social, and emotional development of children at Busy Bees. Join a company that values high-quality education and provides ample growth opportunities.

About Us
Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured.

Why Work at Busy Bees?
We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners.

Our Charitable Commitment
Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives.

About our Nursery 
Join our outstanding team at Busy Bees in Norwich Thorpe, an Ofsted-rated Outstanding nursery with a capacity of 72 children. Our longstanding staff provides exceptional care, and every room has direct access to large gardens, promoting outdoor play and exploration. We enhance our curriculum with engaging visits from emergency services and a dentist, providing valuable learning experiences for the children. Conveniently located in a business park, we are just a five-minute walk from a local bus route that connects directly to Norwich. Staff enjoy free lunch and parking, along with flexible shift options, making this a wonderful opportunity to advance your career in a supportive and dynamic environment.

Busy Bees Benefits

• Competitive salary
• Ongoing professional development and career progression
• Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers
• Up to 28 days holiday per year (including bank holidays)
• Your birthday off – it’s our gift to you!
• 50% childcare discount
• Enhanced family leave and return to work bonus
• Menopause support through Peppy
• Financial support through Salary Finance
• Employee Assistance Programme and Mental Health First Aiders
• Cycle to Work scheme
• Easy access to your workplace pension through Cushon
• Discounted Private Medical Insurance (PMI)
• Opportunities to travel to other countries, experience different cultures and learn new practices.

But wait, there’s more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees.

What to Expect as a Nursery Practitioner:

• Create a Safe, Stimulating Environment: Prepare materials and arrange rooms to encourage children's growth and learning.
• Lead Educational Activities: Plan and deliver activities that support children's physical, emotional, intellectual, and social development, aligned with the Early Years Foundation Stage (EYFS).
• Key Person Role: Oversee children’s development, care needs, and build strong family connections.

What We’re Looking For

• Level 3 (or above) qualification in Early Years Education.
• Proven experience in working with children under 5 and a genuine interest in early childhood education
• Skills: Good communication capable or, excellent organisational skills, and the ability to apply knowledge of child development to plan and deliver activities.

At Busy Bees, we’re committed to care, quality, value, and service. If you have previous experience working with children, ideally as an Early Years Educator, Nursery Practitioner, Nursery Assistant or Nursery Nurse and you’re ready to make a meaningful impact in early childhood education we encourage you to apply!

Join Our Team at Busy Bees – Leading Nursery Group in the UK

As an Early Years Educator, you will play a leading role in fostering the intellectual, social, and emotional development of children at Busy Bees. Join a company that values high-quality education and provides ample growth opportunities.

Part Time or Full Time positions! 24 to 40 hours per week. 

About Us
Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured.

About our Nursery 
Join our diverse team at Busy Bees in Norwich Airport, an Ofsted-rated Good nursery with a capacity of 112 children. Our staff boasts a mix of ages and experience, bringing a wealth of knowledge to provide exceptional care. We have strong partnerships with local schools and outside agencies, ensuring comprehensive support for our families. Conveniently located near the airport park and ride, local bus routes, and just off the NDR and A140, we offer free lunch and parking for our team. Additionally, staff have the flexibility to choose a four-day or four-and-a-half-day working week. This is a fantastic opportunity to grow your career in a friendly and supportive environment that values strong parent partnerships.

Busy Bees Benefits

• Competitive salary
• Ongoing professional development and career progression
• Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers
• Up to 28 days holiday per year (including bank holidays)
• Your birthday off – it’s our gift to you!
• 50% childcare discount
• Enhanced family leave and return to work bonus
• Menopause support through Peppy
• Financial support through Salary Finance
• Employee Assistance Programme and Mental Health First Aiders
• Cycle to Work scheme
• Easy access to your workplace pension through Cushon
• Discounted Private Medical Insurance (PMI)
• Opportunities to travel to other countries, experience different cultures and learn new practices.

But wait, there’s more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees.

What to Expect as a Nursery Practitioner:

• Create a Safe, Stimulating Environment: Prepare materials and arrange rooms to encourage children's growth and learning.
• Lead Educational Activities: Plan and deliver activities that support children's physical, emotional, intellectual, and social development, aligned with the Early Years Foundation Stage (EYFS).
• Key Person Role: Oversee children’s development, care needs, and build strong family connections.

What We’re Looking For

• Level 3 (or above) qualification in Early Years Education.
• Proven experience in working with children under 5 and a genuine interest in early childhood education
• Skills: Good communication capable or, excellent organisational skills, and the ability to apply knowledge of child development to plan and deliver activities.

At Busy Bees, we’re committed to care, quality, value, and service. If you have previous experience working with children, ideally as an Early Years Educator, Nursery Practitioner, Nursery Assistant or Nursery Nurse and you’re ready to make a meaningful impact in early childhood education we encourage you to apply!

As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team. You don't need any experience, and the more you deliver, the more you earn.

Competitive rates for each parcel you deliver or collect
Typically, our Delivery Drivers can earn anything between £18 - £20p/h (paid per parcel).
We're in the business of delivering promises as well as parcels therefore we're raising our game and giving you more reasons to come and join us. All our rates are competitively enhanced taking business mileage and operational costs into consideration. It's a total gamechanger.

Daily & Weekly Payment Options
Yodel offer flexible payment options to all Self Employed delivery drivers, giving you the supplier the option to access earnings from the very next day via an app provided by our early access partner, Onsi or alternatively, suppliers can join the weekly payment cycle scheme, which kicks in following 4 weeks of completed delivery services.

Both payment options allows you, the supplier, to receive more regular payments for the delivery services you have provided.

We have plenty of parcels for to deliver
There are plenty of parcels to deliver meaning the earning opportunity is in your hands. Our parcels weigh up to a maximum of 15kg and can vary in size. You can realistically deliver and collect between 16-25 parcels an hour depending on the area and your experience, for 6 days a week. The more you deliver, the more you earn with the opportunity to take more parcels and boost your revenue.

We'll give you freedom and flexibility
You can plan your own route or use our handy award-winning app with simple instructions and built in optimisation which will help you prepare and plan your routes more easily, as well as allowing you to liaise directly with customers.

We'll offer regular work in the same area, 6 days a week
We deliver parcels for some of the biggest retailers around. So, there's no shortage of parcels to deliver. Plus, you'll be able to stay local and get to know the roads and customers.

We'll develop and support you
You'll get all the independence of being self-employed, plus the backing of our expert team and access to a Yodel representative, to answer your questions.

Each day is what you make it. You can plan your own route, which will keep things fresh and interesting. And at each delivery or doorstep, use your mobile to scan parcels and make sure they're safely received by the customer, so there's no difficult technology for you to get to grips with. We will arrange a suitable time for you to collect your parcels daily, or for those located within a more rural area, we can drop to you. Simple!

Want a bit more? All our Self Employed Delivery Drivers have access to:

- Partner Discounts - Including Naked Wines, Beer Hawk and Hello Fresh.
- Health and Wellbeing Programmes - Offering support from managing relationships to finance
- Develop and grow your business - There's plenty of parcels to deliver meaning the earning opportunity is in your hands

No, experience, no problem! We give full training and support to help you get on your way.
All you need to show us is the following to get started:
- Access to a insured car or van (up to 3.5 tonne)
- A full UK or EC/EEA Driving Licence
- Proof of Right to Work in the UK
- IOS or Android smart phone
- Proof of own bank account
- And finally, have a great attitude
Yodel recognises that its people are fundamental to its success. We are committed to equal opportunities, we value differences between people, and we aim to build teams that represent a variety of backgrounds, perspectives and skills.
If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact the recruitment team who will be happy to discuss
We are looking to partner up with more Self Employed Delivery Drivers than ever before so register your interest today!

As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team. You don't need any experience, and the more you deliver, the more you earn.

Competitive rates for each parcel you deliver or collect
Typically, our Delivery Drivers can earn anything between £18 - £20p/h (paid per parcel).
We're in the business of delivering promises as well as parcels therefore we're raising our game and giving you more reasons to come and join us. All our rates are competitively enhanced taking business mileage and operational costs into consideration. It's a total gamechanger.

Daily & Weekly Payment Options
Yodel offer flexible payment options to all Self Employed delivery drivers, giving you the supplier the option to access earnings from the very next day via an app provided by our early access partner, Onsi or alternatively, suppliers can join the weekly payment cycle scheme, which kicks in following 4 weeks of completed delivery services.

Both payment options allows you, the supplier, to receive more regular payments for the delivery services you have provided.

We have plenty of parcels for to deliver
There are plenty of parcels to deliver meaning the earning opportunity is in your hands. Our parcels weigh up to a maximum of 15kg and can vary in size. You can realistically deliver and collect between 16-25 parcels an hour depending on the area and your experience, for 6 days a week. The more you deliver, the more you earn with the opportunity to take more parcels and boost your revenue.

We'll give you freedom and flexibility
You can plan your own route or use our handy award-winning app with simple instructions and built in optimisation which will help you prepare and plan your routes more easily, as well as allowing you to liaise directly with customers.

We'll offer regular work in the same area, 6 days a week
We deliver parcels for some of the biggest retailers around. So, there's no shortage of parcels to deliver. Plus, you'll be able to stay local and get to know the roads and customers.

We'll develop and support you
You'll get all the independence of being self-employed, plus the backing of our expert team and access to a Yodel representative, to answer your questions.

Each day is what you make it. You can plan your own route, which will keep things fresh and interesting. And at each delivery or doorstep, use your mobile to scan parcels and make sure they're safely received by the customer, so there's no difficult technology for you to get to grips with. We will arrange a suitable time for you to collect your parcels daily, or for those located within a more rural area, we can drop to you. Simple!

Want a bit more? All our Self Employed Delivery Drivers have access to:

- Partner Discounts - Including Naked Wines, Beer Hawk and Hello Fresh.
- Health and Wellbeing Programmes - Offering support from managing relationships to finance
- Develop and grow your business - There's plenty of parcels to deliver meaning the earning opportunity is in your hands

No, experience, no problem! We give full training and support to help you get on your way.
All you need to show us is the following to get started:
- Access to a insured car or van (up to 3.5 tonne)
- A full UK or EC/EEA Driving Licence
- Proof of Right to Work in the UK
- IOS or Android smart phone
- Proof of own bank account
- And finally, have a great attitude
Yodel recognises that its people are fundamental to its success. We are committed to equal opportunities, we value differences between people, and we aim to build teams that represent a variety of backgrounds, perspectives and skills.
If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact the recruitment team who will be happy to discuss
We are looking to partner up with more Self Employed Delivery Drivers than ever before so register your interest today!

As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team. You don't need any experience, and the more you deliver, the more you earn.

Competitive rates for each parcel you deliver or collect
Typically, our Delivery Drivers can earn anything between £18 - £20p/h (paid per parcel).
We're in the business of delivering promises as well as parcels therefore we're raising our game and giving you more reasons to come and join us. All our rates are competitively enhanced taking business mileage and operational costs into consideration. It's a total gamechanger.

Daily & Weekly Payment Options
Yodel offer flexible payment options to all Self Employed delivery drivers, giving you the supplier the option to access earnings from the very next day via an app provided by our early access partner, Onsi or alternatively, suppliers can join the weekly payment cycle scheme, which kicks in following 4 weeks of completed delivery services.

Both payment options allows you, the supplier, to receive more regular payments for the delivery services you have provided.

We have plenty of parcels for to deliver
There are plenty of parcels to deliver meaning the earning opportunity is in your hands. Our parcels weigh up to a maximum of 15kg and can vary in size. You can realistically deliver and collect between 16-25 parcels an hour depending on the area and your experience, for 6 days a week. The more you deliver, the more you earn with the opportunity to take more parcels and boost your revenue.

We'll give you freedom and flexibility
You can plan your own route or use our handy award-winning app with simple instructions and built in optimisation which will help you prepare and plan your routes more easily, as well as allowing you to liaise directly with customers.

We'll offer regular work in the same area, 6 days a week
We deliver parcels for some of the biggest retailers around. So, there's no shortage of parcels to deliver. Plus, you'll be able to stay local and get to know the roads and customers.

We'll develop and support you
You'll get all the independence of being self-employed, plus the backing of our expert team and access to a Yodel representative, to answer your questions.

Each day is what you make it. You can plan your own route, which will keep things fresh and interesting. And at each delivery or doorstep, use your mobile to scan parcels and make sure they're safely received by the customer, so there's no difficult technology for you to get to grips with. We will arrange a suitable time for you to collect your parcels daily, or for those located within a more rural area, we can drop to you. Simple!

Want a bit more? All our Self Employed Delivery Drivers have access to:

- Partner Discounts - Including Naked Wines, Beer Hawk and Hello Fresh.
- Health and Wellbeing Programmes - Offering support from managing relationships to finance
- Develop and grow your business - There's plenty of parcels to deliver meaning the earning opportunity is in your hands

No, experience, no problem! We give full training and support to help you get on your way.
All you need to show us is the following to get started:
- Access to a insured car or van (up to 3.5 tonne)
- A full UK or EC/EEA Driving Licence
- Proof of Right to Work in the UK
- IOS or Android smart phone
- Proof of own bank account
- And finally, have a great attitude
Yodel recognises that its people are fundamental to its success. We are committed to equal opportunities, we value differences between people, and we aim to build teams that represent a variety of backgrounds, perspectives and skills.
If you would like to discuss any accessibility requirements for the recruitment process or the role, please contact the recruitment team who will be happy to discuss
We are looking to partner up with more Self Employed Delivery Drivers than ever before so register your interest today!

• £40,000 - £60,000 OTE (comprising of salary, bonus, overtime & callout rates)
• Uncapped bonus scheme, including Overtime & Call-out rates
• Mobile role – Van, Tools & PPE provided
• Monday to Friday 08.00 – 17.00, Saturday 08.00 – 12.00

Are you an experienced Commercial Vehicle Tyre Fitter looking for the next step in your career? If so, then look no further - apply today to the UK’s largest Automotive service, maintenance and repair business. We offer great career opportunities, benefits, and an uncapped bonus scheme!

Key duties include:

• Fit/repair tyres including car, van, truck, agricultural, industrial and earthmover – roadside & in depot
• Provide an exceptional customer service experience
• Accurately complete all relevant paperwork and electronic job sheets.

Halfords Commercial Fleet Services (HCFS) is the UK's largest Commercial Vehicle Tyre service provider. As part of the Halfords Group, HCFS was formed by acquiring three large entities: Lodge, McConechys, and Universal, alongside some previous independent tyre management services enabling us to offer nationwide coverage for our customers.

Benefits Include:

• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

Skills & Experience:

• REACT Licence to work safely at the roadside
• Possess a full, current driving licence
• RTRT and/or LCTT licences or equivalent
• Minimum 1 year experience as a Commercial Tyre Technician or similar
• Willing and able to work with heavy machinery and equipment in an outdoor environment.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Protection Specialist Claims Assessor
Salary - competitive

Are you someone who thrives on helping others and has experience in assessing protection claims?

Do you enjoy working in a supportive team where empathy and attention to detail matter?

We’re looking for experienced Life Claims Assessors to join our brilliant team.

We settle 98.3% of all individual protection policies and paid over £1 billion in claims last year – and we’d love your help to keep that going.

A bit about the job

You’ll assess life, terminal illness and critical illness claims – from investigation to outcome – while supporting customers with empathy, including delivering difficult news sensitively.

From start to finish, you’ll guide customers through their claims journey with care and clarity, and refer complex cases to specialists when needed.

You’ll manage a portfolio of claims across multiple systems, suggest improvements, and adapt to new technologies. Communication is key, when working with brokers and third parties, as well as customers.

You’ll also be a key contact for technical queries and help coach others. This role is all about delivering great service and making a real difference.

Skills and experience we’re looking for

• Experience assessing life-related products (e.g., life insurance, terminal illness, critical illness, income protection).

• Knowledge of legal aspects like probate and CIDRA rules.

• Experience managing claims end-to-end, including signing out claim’s decisions independently.

• Strong communication skills, including supporting vulnerable customers, with customer-first mindset with great attention to detail.

• Confidence in making decisions and adapting quickly to change.

What you’ll get for this role

• Competitive salary (depending on location, skills, experience, and qualifications)

• Bonus opportunity – up to 8% of annual salary. Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on