What Jobs are available in Postwick?

How would you like to get paid for five days, but only work four?

At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first.

That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay.

Many of our schools have already introduced the 4DWW — and others are preparing to roll it out as soon as they reach full staffing. So, whether it’s already in place or just around the corner, now’s the perfect time to join #teamOFG.

Job Title:   Higher Level Teaching Assistant

Location:   Acorn Park School, Norwich, NR16 2HU

Salary:       £22,210.80 per annum

Hours:       37.5 hours per week | Monday to Friday | 8:30am - 4:30pm

Contract:   Permanent, Term Time Only plus 10 inset days

Start Date: November 2025

 UK applicants only. This role does not offer sponsorship.

Are you passionate about making a real difference in the lives of young people? Acorn Park School is looking for a Higher Level Teaching Assistant to join our dedicated, close-knit team in Norwich. This is a unique opportunity to use your specialist skills, lead a team of learning support assistants, and create a learning environment where every student can thrive.

About the Role

Every day at Acorn Park is an opportunity to inspire and support our students. You’ll work alongside teachers, therapists, and residential staff to help students reach their full potential while also developing your own professional and leadership skills.

As a Higher Level Teaching Assistant, you will:

• Deliver high-quality, personalised learning alongside class teachers, tailored to each student’s unique needs and learning styles
• Lead and manage a team of learning support assistants, ensuring consistency and best practice across the curriculum
• Collaborate with education and residential teams to maximise learning opportunities, including morning routines and transitions
• Implement individualised communication and learning goals in partnership with therapists and teaching staff
• Contribute to student progress by setting targets, maintaining accurate records, and supporting assessments
• Attend statutory reviews and meetings, preparing detailed reports as required
• Administer medication safely in accordance with healthcare guidance and school policies

Who We’re Looking For

• GCSE Maths and English, Grade 4/C or equivalent
• Experience supporting students with complex needs in an educational setting
• Strong leadership and communication skills to manage and guide learning support assistants
• Collaborative, adaptable, and committed to helping every student reach their full potential
• Passionate about creating an inclusive, supportive, and structured learning environment

About us

Acorn Park is a school for 160 pupils, all with a primary diagnosis of Autism. We run two curriculum pathways — Formal and Semi-Formal. Our Complex Needs pupils follow the Semi-Formal Pathway, which is highly personalised according to their EHCPs. We have a mix of Day and Residential pupils, supported by 8 co-located pupil homes on our 30-acre rural Norfolk site. On site, we also have a large Forest School, an Animal Care Farm, play facilities, a sports hall, and sensory rooms.

For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties. We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Options Autism?

We place the outcomes of the pupils in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of pupils. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

• Life Assurance
• Pension scheme with options to increase your contributions
• “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks

And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

• A wide range of health, wellbeing, and insurance benefits
• 100’s of discount options valid in the UK and abroad
• Cycle to Work Schemes
• Electric Car Purchase Scheme
• Critical illness cover
• Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. 

We reserve the right to close the vacancy early if we receive a high volume of suitable applications.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit 

Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. 

#1

Domestic Major Loss Adjuster – Norwich

This is a standout career opportunity for a seasoned Loss Adjuster to join Aviva’s Major Complex Claims team, taking full ownership of high-value, complex domestic home claims from start to finish.

If you're seeking a role that offers genuine autonomy, a strong emphasis on work-life balance, and the chance to manage some of the most challenging and rewarding claims in the industry—this could be the next step in your career!

A bit about the job:

As a Major Loss Field Adjuster, you will manage high-value domestic property claims from instruction through to completion, ensuring the highest standards of customer satisfaction and cost-effective resolution. This is a field-based role where you’ll be meeting our customers face-to-face. We are specifically looking for a professional residing in or around the Norwich area to service this region. Enjoy the freedom and trust to manage your claims from cradle to grave. Your expertise will guide customers through what is often a stressful time, delivering Aviva’s promise of being ‘With you today, for a better tomorrow.’

Skills and experience we’re looking for:

• High-Value Claims Experience: Ideally, you have experience with claims around £100,000, but we’re happy to consider those with experience over £0,000.

• Professional Growth: A minimum qualification of Cert CII or CILA is required, and if you’re aiming for Dip CII, that’s fantastic! But don’t worry, it’s not a must.

• Technical Know-How: Your deep understanding of insurance principles, subrogation, underwriting practices, and ABI report writing will be highly valued.

• Building Practices Insight: Knowledge of building practices and regulations for property reinstatements and tendering processes is a big plus.

• Customer Focus: You have a proven track record of managing claims from cradle to grave, always keeping customer satisfaction at the forefront.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Salary competitive (depending on location, skills, experience, and qualifications)

• Bonus opportunity – 8 % of annual salary Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts

• Up to £1,200 of free A va shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to 

Domestic Major Loss Adjuster – Norwich

This is a standout career opportunity for a seasoned Loss Adjuster to join Aviva’s Major Complex Claims team, taking full ownership of high-value, complex domestic home claims from start to finish.

If you're seeking a role that offers genuine autonomy, a strong emphasis on work-life balance, and the chance to manage some of the most challenging and rewarding claims in the industry—this could be the next step in your career!

A bit about the job:

As a Major Loss Field Adjuster, you will manage high-value domestic property claims from instruction through to completion, ensuring the highest standards of customer satisfaction and cost-effective resolution. This is a field-based role where you’ll be meeting our customers face-to-face. We are specifically looking for a professional residing in or around the Norwich area to service this region. Enjoy the freedom and trust to manage your claims from cradle to grave. Your expertise will guide customers through what is often a stressful time, delivering Aviva’s promise of being ‘With you today, for a better tomorrow.’

Skills and experience we’re looking for:

• High-Value Claims Experience: Ideally, you have experience with claims around £100,000, but we’re happy to consider those with experience over £0,000.

• Professional Growth: A minimum qualification of Cert CII or CILA is required, and if you’re aiming for Dip CII, that’s fantastic! But don’t worry, it’s not a must.

• Technical Know-How: Your deep understanding of insurance principles, subrogation, underwriting practices, and ABI report writing will be highly valued.

• Building Practices Insight: Knowledge of building practices and regulations for property reinstatements and tendering processes is a big plus.

• Customer Focus: You have a proven track record of managing claims from cradle to grave, always keeping customer satisfaction at the forefront.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Salary competitive (depending on location, skills, experience, and qualifications)

• Bonus opportunity – 8 % of annual salary Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts

• Up to £1,200 of free A va shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to 

Domestic Major Loss Adjuster – Norwich

This is a standout career opportunity for a seasoned Loss Adjuster to join Aviva’s Major Complex Claims team, taking full ownership of high-value, complex domestic home claims from start to finish.

If you're seeking a role that offers genuine autonomy, a strong emphasis on work-life balance, and the chance to manage some of the most challenging and rewarding claims in the industry—this could be the next step in your career!

A bit about the job:

As a Major Loss Field Adjuster, you will manage high-value domestic property claims from instruction through to completion, ensuring the highest standards of customer satisfaction and cost-effective resolution. This is a field-based role where you’ll be meeting our customers face-to-face. We are specifically looking for a professional residing in or around the Norwich area to service this region. Enjoy the freedom and trust to manage your claims from cradle to grave. Your expertise will guide customers through what is often a stressful time, delivering Aviva’s promise of being ‘With you today, for a better tomorrow.’

Skills and experience we’re looking for:

• High-Value Claims Experience: Ideally, you have experience with claims around £100,000, but we’re happy to consider those with experience over £0,000.

• Professional Growth: A minimum qualification of Cert CII or CILA is required, and if you’re aiming for Dip CII, that’s fantastic! But don’t worry, it’s not a must.

• Technical Know-How: Your deep understanding of insurance principles, subrogation, underwriting practices, and ABI report writing will be highly valued.

• Building Practices Insight: Knowledge of building practices and regulations for property reinstatements and tendering processes is a big plus.

• Customer Focus: You have a proven track record of managing claims from cradle to grave, always keeping customer satisfaction at the forefront.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Salary competitive (depending on location, skills, experience, and qualifications)

• Bonus opportunity – 8 % of annual salary Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts

• Up to £1,200 of free A va shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to 

Domestic Major Loss Adjuster – Norwich

This is a standout career opportunity for a seasoned Loss Adjuster to join Aviva’s Major Complex Claims team, taking full ownership of high-value, complex domestic home claims from start to finish.

If you're seeking a role that offers genuine autonomy, a strong emphasis on work-life balance, and the chance to manage some of the most challenging and rewarding claims in the industry—this could be the next step in your career!

A bit about the job:

As a Major Loss Field Adjuster, you will manage high-value domestic property claims from instruction through to completion, ensuring the highest standards of customer satisfaction and cost-effective resolution. This is a field-based role where you’ll be meeting our customers face-to-face. We are specifically looking for a professional residing in or around the Norwich area to service this region. Enjoy the freedom and trust to manage your claims from cradle to grave. Your expertise will guide customers through what is often a stressful time, delivering Aviva’s promise of being ‘With you today, for a better tomorrow.’

Skills and experience we’re looking for:

• High-Value Claims Experience: Ideally, you have experience with claims around £100,000, but we’re happy to consider those with experience over £0,000.

• Professional Growth: A minimum qualification of Cert CII or CILA is required, and if you’re aiming for Dip CII, that’s fantastic! But don’t worry, it’s not a must.

• Technical Know-How: Your deep understanding of insurance principles, subrogation, underwriting practices, and ABI report writing will be highly valued.

• Building Practices Insight: Knowledge of building practices and regulations for property reinstatements and tendering processes is a big plus.

• Customer Focus: You have a proven track record of managing claims from cradle to grave, always keeping customer satisfaction at the forefront.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Salary competitive (depending on location, skills, experience, and qualifications)

• Bonus opportunity – 8 % of annual salary Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts

• Up to £1,200 of free A va shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to 

Protection Specialist Claims Assessor
Salary - competitive

Are you someone who thrives on helping others and has experience in assessing protection claims?

Do you enjoy working in a supportive team where empathy and attention to detail matter?

We’re looking for experienced Life Claims Assessors to join our brilliant team.

We settle 98.3% of all individual protection policies and paid over £1 billion in claims last year – and we’d love your help to keep that going.

A bit about the job

You’ll assess life, terminal illness and critical illness claims – from investigation to outcome – while supporting customers with empathy, including delivering difficult news sensitively.

From start to finish, you’ll guide customers through their claims journey with care and clarity, and refer complex cases to specialists when needed.

You’ll manage a portfolio of claims across multiple systems, suggest improvements, and adapt to new technologies. Communication is key, when working with brokers and third parties, as well as customers.

You’ll also be a key contact for technical queries and help coach others. This role is all about delivering great service and making a real difference.

Skills and experience we’re looking for

• Experience assessing life-related products (e.g., life insurance, terminal illness, critical illness, income protection).

• Knowledge of legal aspects like probate and CIDRA rules.

• Experience managing claims end-to-end, including signing out claim’s decisions independently.

• Strong communication skills, including supporting vulnerable customers, with customer-first mindset with great attention to detail.

• Confidence in making decisions and adapting quickly to change.

What you’ll get for this role

• Competitive salary (depending on location, skills, experience, and qualifications)

• Bonus opportunity – up to 8% of annual salary. Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on

Protection Specialist Claims Assessor
Salary - competitive

Are you someone who thrives on helping others and has experience in assessing protection claims?

Do you enjoy working in a supportive team where empathy and attention to detail matter?

We’re looking for experienced Life Claims Assessors to join our brilliant team.

We settle 98.3% of all individual protection policies and paid over £1 billion in claims last year – and we’d love your help to keep that going.

A bit about the job

You’ll assess life, terminal illness and critical illness claims – from investigation to outcome – while supporting customers with empathy, including delivering difficult news sensitively.

From start to finish, you’ll guide customers through their claims journey with care and clarity, and refer complex cases to specialists when needed.

You’ll manage a portfolio of claims across multiple systems, suggest improvements, and adapt to new technologies. Communication is key, when working with brokers and third parties, as well as customers.

You’ll also be a key contact for technical queries and help coach others. This role is all about delivering great service and making a real difference.

Skills and experience we’re looking for

• Experience assessing life-related products (e.g., life insurance, terminal illness, critical illness, income protection).

• Knowledge of legal aspects like probate and CIDRA rules.

• Experience managing claims end-to-end, including signing out claim’s decisions independently.

• Strong communication skills, including supporting vulnerable customers, with customer-first mindset with great attention to detail.

• Confidence in making decisions and adapting quickly to change.

What you’ll get for this role

• Competitive salary (depending on location, skills, experience, and qualifications)

• Bonus opportunity – up to 8% of annual salary. Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on

Protection Specialist Claims Assessor
Salary - competitive

Are you someone who thrives on helping others and has experience in assessing protection claims?

Do you enjoy working in a supportive team where empathy and attention to detail matter?

We’re looking for experienced Life Claims Assessors to join our brilliant team.

We settle 98.3% of all individual protection policies and paid over £1 billion in claims last year – and we’d love your help to keep that going.

A bit about the job

You’ll assess life, terminal illness and critical illness claims – from investigation to outcome – while supporting customers with empathy, including delivering difficult news sensitively.

From start to finish, you’ll guide customers through their claims journey with care and clarity, and refer complex cases to specialists when needed.

You’ll manage a portfolio of claims across multiple systems, suggest improvements, and adapt to new technologies. Communication is key, when working with brokers and third parties, as well as customers.

You’ll also be a key contact for technical queries and help coach others. This role is all about delivering great service and making a real difference.

Skills and experience we’re looking for

• Experience assessing life-related products (e.g., life insurance, terminal illness, critical illness, income protection).

• Knowledge of legal aspects like probate and CIDRA rules.

• Experience managing claims end-to-end, including signing out claim’s decisions independently.

• Strong communication skills, including supporting vulnerable customers, with customer-first mindset with great attention to detail.

• Confidence in making decisions and adapting quickly to change.

What you’ll get for this role

• Competitive salary (depending on location, skills, experience, and qualifications)

• Bonus opportunity – up to 8% of annual salary. Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on

Protection Specialist Claims Assessor
Salary - competitive

Are you someone who thrives on helping others and has experience in assessing protection claims?

Do you enjoy working in a supportive team where empathy and attention to detail matter?

We’re looking for experienced Life Claims Assessors to join our brilliant team.

We settle 98.3% of all individual protection policies and paid over £1 billion in claims last year – and we’d love your help to keep that going.

A bit about the job

You’ll assess life, terminal illness and critical illness claims – from investigation to outcome – while supporting customers with empathy, including delivering difficult news sensitively.

From start to finish, you’ll guide customers through their claims journey with care and clarity, and refer complex cases to specialists when needed.

You’ll manage a portfolio of claims across multiple systems, suggest improvements, and adapt to new technologies. Communication is key, when working with brokers and third parties, as well as customers.

You’ll also be a key contact for technical queries and help coach others. This role is all about delivering great service and making a real difference.

Skills and experience we’re looking for

• Experience assessing life-related products (e.g., life insurance, terminal illness, critical illness, income protection).

• Knowledge of legal aspects like probate and CIDRA rules.

• Experience managing claims end-to-end, including signing out claim’s decisions independently.

• Strong communication skills, including supporting vulnerable customers, with customer-first mindset with great attention to detail.

• Confidence in making decisions and adapting quickly to change.

What you’ll get for this role

• Competitive salary (depending on location, skills, experience, and qualifications)

• Bonus opportunity – up to 8% of annual salary. Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Aviva-funded Private Medical Benefit to help you get expert support when you need it

• Make your money go further - Up to 40% discount on Aviva products , and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Vivien Gergaly on