What Jobs are available in Quarndon?

We have one simple promise – to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.

The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.

We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 – making it one of the top universities in the country recognised for its outstanding student experience and student outcomes. 

Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.

THIS OPPORTUNITY IS AVAILABLE FOR UNIVERSITY OF DERBY STUDENTS ONLY 

Our Campus Life and Student Living department is responsible for essential services that significantly impact the student experience. 

Campus Life is all about the various services that enhance the overall student experience, including sports, recreational facilities and community engagement. 

Whereas our Student Living teams ensure the safety, comfort and compliance of the University's residential estates.

Whichever team you become a part of; student experience is our focus!

As a friendly and approachable point of contact for our student residents, you will provide excellent customer service to our residents to ensure the smooth and effective running of the halls accommodation.

The role is varied and will involve general administration duties along with organisation of events. There may also be an element of looking after the wellbeing of our students and referring them for support if needed. You will be managed by a hall manager and there will be a set shift pattern; you will work 25 hours over a 3 week period on rolling rota. This is for 25 hours active duty hours and be on call at weekends, with opportunity for overtime if desired.

This is a fixed term contract until Sunday 5th July 2026. You will be eligible for discounted accommodation. This role will be based at St Christopher’s Court.

If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

PLEASE BE AWARE THAT THE ADVERTISED JOB WILL REQUIRE YOU TO LIVE IN ST CHRISTOPHER’S COURT.

We are seeking a highly organised and customer-focused individual with experience in customer service and administration. The ideal candidate will demonstrate a solid understanding of general administrative tasks and report writing, ensuring efficiency and accuracy in all aspects of their work.

The successful candidate will have a clear understanding of what good customer service entails, with the ability to engage positively with a range of stakeholders. Strong IT literacy and proficiency with basic software applications are essential for this role, along with excellent written and oral communication skills to convey information clearly and professionally.

A key requirement is the ability to maintain confidentiality when handling personal data, ensuring compliance with data protection standards. The candidate will also thrive in a small team environment, contributing positively while managing tasks independently where required.

Please note that students on a Student Visa will not be eligible to apply for this role due to the on call element of the role and the working restrictions attached to Student Visas.

• Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata)
• Local Government Pension Scheme
• Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme
• Access to a variety of staff discounts at high street retailers
• Discounted onsite gym
• Cycle to Work scheme
• A flexible working environment
• A commitment to personal and professional development

For further information and informal enquiries regarding the role, please contact Sara Hickinbotham, Operations Manager via  

For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via

If you are successful, you will be required to undertake a Disclosure and Barring Service (DBS) check.

Any information you provide will be treated in confidence and only used when considering your suitability for the post.

To enable us to process your DBS check please ensure you are able to supply the documentation listed on the DBS website at interview stage.

The University is unable to sponsor the employment of international workers under the Skilled Worker route for this role; however, applications are welcome from candidates who are able to demonstrate an alternative right to work in the UK.

Please visit our website for more information.

The University of Derby is committed to safeguarding and promoting the welfare of all our staff, students and children. At the University of Derby, safeguarding is everybody's concern.

Please find our Safeguarding pages including our Safeguarding Policy here .

Closing Date: 02 Nov 2025

Area: Operational Support

Salary: £25,045 to £5,421 per annum pro rata
(For exceptional performers, there is scope for further progression up to 9,234 per annum, pro rata)

We have one simple promise – to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.

The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.

We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 – making it one of the top universities in the country recognised for its outstanding student experience and student outcomes. 

Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.

Here at University of Derby, the College of Science and Engineering is the home of Science, Technology, Engineering and Maths: the STEM skills that are essential to the UK’s Industrial Strategy. From digitisation to decarbonisation, we have an important role to play in shaping the future. And by researching or collaborating with us, you can too. 

Engineering at Derby has a bold vision to deliver an outstanding learning experience to our students, further develop and expand our research capacity and increase our industry engagement in the region and beyond to fulfil targets for Research Excellence Framework (REF) and Knowledge Excellence Framework (KEF) as well as provide the best opportunities to our graduates. The discipline area is located in the University’s STEM annex in Markeaton Street, where staff offices and lab facilities are co-located. Key investments in the last few years include dedicated intelligent instrumentation and smart sensor technologies, robotics, renewable energy, power engineering and advanced materials and manufacturing. The discipline area is actively engaged in knowledge exchange projects and has an active applied research agenda.  

The Electro-Acoustics Research Lab (EARLab) is dedicated to the "democracy of sound" - where all audience members experience an equally excellent listening experience. Our mission is to deliver high-quality and safe listening experiences to all through analysis and optimisation of sound reproduction and reinforcement.

EARLab stands as one of the few research clusters worldwide with expertise in sound reinforcement. The team is instrumental in the ongoing evolution of the field, both in engineering and policy. Some members remain active live sound engineers, providing valuable insights from the field.

The lab hosts the HELA Certification (Healthy Ears, Limited Annoyance) , described as the world’s first safe-listening certification for live events, delivered with input from academics, healthcare professionals and industry experts across the globe. Through HELA, the team provides industry-ready training and certification that promotes responsible sound management while supporting great audience experiences and positive relationships with local communities.

To support our mission, we’re looking for an administrator to keep the HELA Research Co-op running smoothly day-to-day. The role involves managing HELA’s social media channels, website updates, and e-newsletter scheduling, while tracking engagement metrics. You will act as the first point of contact for website enquiries, coordinating responses with academic and technical colleagues, and maintaining a simple contact log for partners and committees.

As Research Co-operative Administrator, you will also plan and support logistics for online seminars, research workshops, networking events, and partner visits, including venue coordination and travel arrangements for international visitors. Additional responsibilities include assisting with trade-show organisation, supporting finance processes such as purchase orders and expenses, and compiling data for project reporting.

This role is part time (22.2 hours per week) and is a fixed-term, grant-funded role which offers the opportunity to work in a dynamic research environment, supporting collaboration and engagement across academic and industry partners. Some UK travel and occasional evening or weekend work may be required to support events and trade shows.

The ideal candidate will be a proactive and well-organised individual with strong communication and coordination skills to support our projects and stakeholder activities. You will have experience in administration within a project, research, higher education, or Small-Medium Enterprise environment, with the ability to manage social media scheduling and update basic web content.

You will bring experience in planning and delivering both virtual and in-person events, confidently liaising with venues and suppliers to ensure smooth delivery. Excellent written communication, sound judgement when handling enquiries, and strong attention to detail are essential. Proficiency in Microsoft 365, Teams, SharePoint, and basic design tools such as Canva is also required.

• Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata)
• Local Government Pension Scheme
• Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme
• Access to a variety of staff discounts at high street retailers
• Discounted onsite gym
• Cycle to Work scheme
• A flexible working environment
• A commitment to personal and professional development

For further information and informal enquiries regarding the role, please contact Adam Hill, Associate Professor of Electroacoustics via

For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via

The University is unable to sponsor the employment of international workers under the Skilled Worker route for this role; however, applications are welcome from candidates who are able to demonstrate an alternative right to work in the UK.

Please visit our  website  for more information.

The University of Derby is committed to safeguarding and promoting the welfare of all our staff, students and children. At the University of Derby, safeguarding is everybody's concern.

Please find our Safeguarding pages including our Safeguarding Policy here .

Closing Date: 11 Nov 2025

Area: Administrative Support

Salary: £26,981 to £8,213 per annum pro rata
(for exceptional performers, there is scope for further progression up to 2,445 per annum, pro rata)

We have one simple promise – to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.

The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.

We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 – making it one of the top universities in the country recognised for its outstanding student experience and student outcomes. 

Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.

Our Campus Life and Student Living department is responsible for essential services that significantly impact the student experience. 

Campus Life is all about the various services that enhance the overall student experience, including sports, recreational facilities and community engagement. 
Whereas our Student Living teams ensure the safety, comfort and compliance of the University's residential estates.

Whichever team you become a part of; student experience is our focus!

Our security team are key to the University's success. Generally being the first interaction our customers and visitors will have with us, the service they receive will shape their experience. 

As an Operations Controller, you’ll play a key role in ensuring the safety and security of our students, staff, and facilities across the University of Derby. Based within our 24/7 Control Room at the Kedleston Road campus, you’ll coordinate all aspects of security operations, from incident response and monitoring CCTV systems to directing on-site teams and liaising with external agencies when required.

You’ll act as the central point of contact for all planned and reactive security activity, ensuring a professional, efficient and customer-focused service at all times. This is a fast-paced and varied role where no two days are the same – requiring quick thinking, sound judgement, and the ability to remain calm under pressure.

The full-time working hours for this role are 42 hours per week, working a 4 on 4 off pattern. The shifts are 12 hours (07:00 to 19:00 and 19:00 to 07:00), with a 24/7 rota in place. The salary advertised includes a 20% shift allowance.

Please Note: On appointment, the job title will be "Security Controller".

You’ll bring proven experience from a control room or security operations environment, with strong situational awareness and the confidence to take the lead during incidents. You’ll have excellent communication and organisational skills, a proactive approach to problem-solving, and the ability to make quick, effective decisions when it matters most.

You’ll be comfortable using CCTV, radio, and access control systems, as well as maintaining accurate records and reports. A customer-focused mindset and the ability to handle sensitive or challenging situations with professionalism are essential.

You’ll hold GCSEs (or equivalent) in Maths and English, along with a full, clean UK driving licence. A current SIA CCTV or Door Supervisor Licence and First Aid at Work Certificate would be advantageous, as would IT competence and experience operating large-scale security systems.

• Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days
• Local Government Pension Scheme
• Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme
• Access to a variety of staff discounts at high street retailers
• Discounted onsite gym
• Cycle to Work scheme
• A flexible working environment

For further information and informal enquiries regarding the role, please contact Amer Shams, Head of Security via

For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via

This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974 and is therefore subject to an enhanced Disclosure and Barring Service (DBS) check.

Any information you provide will be treated in confidence and only used when considering your suitability for the post.

To enable us to process your DBS check please ensure you are able to supply the documentation listed on the DBS website  at interview stage.

The University is unable to sponsor the employment of international workers under the Skilled Worker route for this role; however, applications are welcome from candidates who are able to demonstrate an alternative right to work in the UK.

Please visit our website  for more information.

The University of Derby is committed to safeguarding and promoting the welfare of all our staff, students and children. At the University of Derby, safeguarding is everybody's concern.

Please find our Safeguarding pages including our Safeguarding Policy here .

Closing Date: 02 Nov 2025

Area: Operational Support

Salary: £36,753 to £8,431
(for exceptional performers, there is scope for further progression up to 4,196 per annum)

We have one simple promise – to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.

The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.

We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 – making it one of the top universities in the country recognised for its outstanding student experience and student outcomes. 

Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.

Here at University of Derby, the College of Science and Engineering is the home of Science, Technology, Engineering and Maths: the STEM skills that are essential to the UK’s Industrial Strategy. From digitisation to decarbonisation, we have an important role to play in shaping the future. And by researching or collaborating with us, you can too. 

Engineering at Derby has a bold vision to deliver an outstanding learning experience to our students, further develop and expand our research capacity and increase our industry engagement in the region and beyond to fulfil targets for Research Excellence Framework (REF) and Knowledge Excellence Framework (KEF) as well as provide the best opportunities to our graduates. The discipline area is located in the University’s STEM annex in Markeaton Street, where staff offices and lab facilities are co-located. Key investments in the last few years include dedicated intelligent instrumentation and smart sensor technologies, robotics, renewable energy, power engineering and advanced materials and manufacturing. The discipline area is actively engaged in knowledge exchange projects and has an active applied research agenda.  

We are seeking an enthusiastic and knowledgeable individual to join our team as a Lecturer or Senior Lecturer in Nuclear Engineering. There is a particular focus on neutronics for teaching in this job role.

You will contribute to innovative teaching and cutting-edge research in nuclear engineering. The role involves developing and delivering flexible, high-quality teaching materials that enhance student experience and employability, while actively engaging in research that informs practice and supports the University’s REF strategy.

Along with your research work this role offers an exciting opportunity to contribute to the growth and success of our nuclear engineering programmes, particularly as part of higher degree apprenticeships. You will need to be aware of the expectations for apprenticeship delivery which link work-based learning with academic learning. You will need to engage with employers on your teaching to ensure it is aligned with the sector expectations. You will also be encouraged to work with Rolls Royce and the supply chain to build on existing research capabilities for the area.

Most of the scheduled teaching is currently based at our Markeaton Street campus. There may be a need to teach in other locations for some clients. Research labs and facilities are based around the same site.

Join our dynamic team and make a significant impact on the next generation of nuclear engineers!

Anticipated interview date: Thursday 13th and Friday 14th November

This role is employed by University of Derby but works in partnership with Rolls-Royce Submarines Ltd. Due to the nature of work that Rolls-Royce Submarines Ltd conducts and the protection of certain assets, some roles within the Nuclear Skills Academy (NSA) require post-holders to hold a Security Check (SC) clearance.  

This role does not currently require SC clearance, and this will not be a condition of appointment to this role. However, please be aware that there may be a future requirement for the successful candidate(s) to undertake a SC check should any change in circumstances render this necessary due to development of the NSA over the coming years. 

Due to the nature of work that Rolls-Royce Submarines Ltd conducts and the protection of certain assets a person must be a UK national or in MoD approved cases a Dual National from a non-ITAR country: 

The University is unable to sponsor the employment of international workers under the Skilled Worker route for this role.

The ideal candidate will hold a PhD (or near completion) in a relevant subject, or have the equivalent professional achievement, with a commitment to ongoing development. You will have expertise in nuclear engineering or related disciplines, with a particular focus on neutronics, and can contribute to both teaching and research in areas such as the nuclear life cycle, power generation systems, reactor safety, and emerging nuclear technologies. Experience in higher education and being confident using a variety of delivery methods, along with excellent communication skills, to engage and inspire students is essential.

You will demonstrate a strong foundation in your subject area, evidenced by active research or practice-based outputs contributing to the REF and aligned to the University’s research strategy. 

• Generous annual leave entitlement of 47 days inclusive of bank holidays and concessionary days (pro rata)
• Teacher’s Pension Scheme
• Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme
• Access to a variety of staff discounts at high street retailers
• Discounted onsite gym
• Cycle to Work scheme
• A flexible working environment
• A commitment to personal and professional development

For further information and informal enquiries regarding the role, please contact Justin Steele-Davies, Subject Lead for Engineering via  

For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via

The University is unable to sponsor the employment of international workers under the Skilled Worker route for this role.

This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974 and is therefore subject to an enhanced Disclosure and Barring Service (DBS) check.

Any information you provide will be treated in confidence and only used when considering your suitability for the post.

To enable us to process your DBS check please ensure you are able to supply the documentation listed on the  DBS website  at interview stage.

The University of Derby is committed to safeguarding and promoting the welfare of all our staff, students and children. At the University of Derby, safeguarding is everybody's concern.

Please find our Safeguarding pages including our Safeguarding Policy here .

Closing Date: 03 Nov 2025

Area: Teaching and Research

Salary: £38,784 to £56,535 per annum

We have one simple promise – to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.

The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.

We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 – making it one of the top universities in the country recognised for its outstanding student experience and student outcomes. 

Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.

At the heart of shaping future professionals and creative thinkers, the College of Health and Humanities brings together two dynamic and diverse schools:

School of Health and Social Care
Preparing the next generation of healthcare professionals and social care leaders through hands-on learning, expert teaching, and strong industry partnerships. Our courses are designed to meet the demands of real-world practice and improve the health and wellbeing of our communities.

The School is made up of a broad range of subjects, reflecting the diversity and complexity of modern health and social care settings:

• Adult Nursing
• Associate and Enhanced Healthcare Practice
• Midwifery, Children’s Nursing and Professional Practice
• Mental Health and Learning Disability Nursing
• Public Health and Social Care
• Diagnostics and Clinical Interventions
• Therapy and Rehabilitation

School of Humanities, Law and Creative Arts

Celebrating creativity, critical thinking, and cultural exploration. This school nurtures writers, performers, thinkers and artists, offering opportunities to grow intellectually and creatively across subjects like English, History, Creative Writing, Fine Art, and Media.

Together, the College of Health and Humanities delivers a rich, integrated approach to learning and professional development, our students are equipped with the knowledge, values, and skills to thrive in their chosen fields and make a lasting impact.

About the Team

The discipline of Therapy and Rehabilitation at the University of Derby champions the restoration of health, function, and wellbeing; empowering people to live life to the fullest. 

Our wide-ranging expertise spans Occupational Therapy, Physiotherapy, Therapeutic Arts, and related rehabilitation professions.

Through evidence-based teaching, interprofessional collaboration, and immersive clinical education, our students gain the skills to support recovery and enhance quality of life across a diverse range of populations and settings. Our programmes are enriched by research-informed practice, creative methodologies, and strong connections with health and care providers.

The Therapeutic Arts strand integrates the healing power of creative expression with clinical insight; an innovative area that continues to grow in impact and relevance.

Please note on appointment the job title for this position will be Lecturer in Therapeutic Arts.

We are looking for part time Lecturer in Therapeutic Arts to join our team and play a key role in training the next generation of Arts Therapists. With a focus on graduate employability, you will contribute to all aspects of teaching and supporting students, preparing them to become practicing therapists in their chosen modality.

You will guide students through a journey rooted in taught theory, clinical experiences, group exploration, and self-understanding, helping them develop the professional and personal skills required to succeed in this rewarding field. This requires both a deep commitment to the student experience and a real understanding of the subtle differences between being a clinician and an educator.

As part of an established and supportive team, you’ll also take on specific responsibilities within programme development, such as placement co-ordination, while contributing to the growth of Arts Therapies as professions. You’ll engage in teaching, research, and clinical practice, ensuring our students benefit from an education that is research-led, practice-informed, and forward-looking.

This is an exciting opportunity to shape the field through pedagogy, research, and clinical expertise, while supporting students to realise their potential and succeed in impactful careers.

This role is a 0.8 FTE, 2 year fixed term contract

The anticipated interview date is Thursday 6^th November.

We are seeking a highly motivated Art Therapist to join our team. To be successful you will hold an MA in Art Therapy and be HCPC registered as a practicing Art Therapist. You will bring proven clinical experience, a strong commitment to student development, and the ability to share your expertise in ways that inspire and engage learners. Experience or knowledge of working in higher education is essential, along with the flexibility to use a range of innovative delivery techniques to create meaningful and impactful learning experiences.

• Generous annual leave entitlement of 47 days inclusive of bank holidays and concessionary days (pro rata)
• Teacher’s Pension Scheme
• Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme
• Access to a variety of staff discounts at high street retailers
• Discounted onsite gym
• Cycle to Work scheme
• A flexible working environment
• A commitment to personal and professional development

For further information and informal enquiries regarding the role, please contact Kirsty McTaggart, Senior Lecturer in Therapeutic Arts via

For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via

The University is unable to sponsor the employment of international workers under the Skilled Worker route for this role; however, applications are welcome from candidates who are able to demonstrate an alternative right to work in the UK.

Please visit our  website  for more information.

The University of Derby is committed to safeguarding and promoting the welfare of all our staff, students and children. At the University of Derby, safeguarding is everybody's concern.

Please find our Safeguarding pages including our Safeguarding Policy here .

Closing Date: 29 Oct 2025

Area: Teaching and Research

Salary: £38,784 to £46,049 per annum, pro rata

A foot in the door at Futures.

At Futures we're committed to providing our customers with the best service possible on our mission to deliver ‘Great Places’, ‘Great Services’ and ‘Great Tomorrows’. Could you be the one we’re looking for to take the first step on your Futures’ journey as our very first Procurement Apprentice on an initial 15 month fixed term contract. Please note that Apprenticeship start salaries are age dependent and may vary accordingly.

You’ll be part of a supported, knowledgeable and proactive team who’ll be there to guide you as you assist with procurement administration, contract support, supplier onboarding and procurement compliance processes, while gaining experience in line with core competences of professional procurement practice.

You’ll be organised and you’ll need those great communication/attention to detail skills of yours. You’ll also be comfortable with numbers, accurate and have a passion for data which will be valuable as you progress with your learning in this great opportunity to enter the world of procurement.

A few key points from our role profile:

• Gain proficiency in software platforms including MS Excel, Word, and procurement systems (e.g., Procurement Portals, Orchard).
• Attend in-house and online training aligned with public sector procurement and compliance.
• Build confidence in supporting and interacting with suppliers, internal stakeholders, and the wider procurement team.

What we’ll do for you

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include private healthcare options, mileage, a fantastic pension scheme, discount schemes and with a big emphasis on health and well-being.

You’ll also have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive.

Your weekly hours of work would be 37, Mon - Fri, paid monthly. You'll get 25 days holiday plus bank holidays and concessionary days holiday at Christmas. We also offer great flexibility around business needs.

To start your Futures Journey, take a look at our full Role Profile, please note we may contact candidates or close the vacancy prior to the closing date.

Always earwigging? Well come and put your nosey-parker skills to good use…

Are you one of those people who always has an eye on the gossip? Do you make it your business to know what’s going on? And, more importantly, do you have the professional skills and creative flair to help make sure that your colleagues know what you know?

Well in that case you might be just who we’re looking for. We need a brilliant communicator to lead our internal communications and help our 400 plus team members stay informed and connected.  You’ll need to be able to build great relationships across the organisation and make sure you use the right channels and approaches to help everyone stay in the loop – whatever their role or location. You’ll also need to be a true team player who can get stuck in and help with team-wide projects too. And please don’t apply if you’re not at ease working in the digital domain. 

Your work will excite and inspire others and bring our passion for providing great homes to life for all our employees. You will need to be able to bring fresh and creative ideas into play to inform and engage and put our FACTS values at the heart of all we do and say.  

You’ll need to enjoy juggling multiple projects, write like a pro, spot a typo from 100 metres and be comfortable experimenting with new tools and techniques.

To convince us that you’re the right person, you’ll need strong previous experience in internal communications in a multi-site organisation and tip-top skills. If you can also take a great photo or shoot semi-pro video you’ll also stand out for us.

This is a rewarding, fun and varied role within a friendly, innovative and growing organisation that’s adding huge social value to families and communities across the East Midlands. And no – we’re pretty sure that working here won’t bug you…

A few Key points from our Role Profile

• Contribute to or lead cross-team work and projects including keeping websites and social media channels up-to-date and generating content (written, image-based and multimedia) to share and promote the organisation across all channels.
• Lead on employee communications, engagement campaigns, information-sharing across the workforce and promote two-way dialogue.
• Ensure all employee groups and roles are communicated with effectively through channels and formats tailored to their working environment and circumstances.
• Support other employee-facing communication projects (including business transformation) across the business which support strategic objectives.
• Ensure seamless employee communications activity across both digital and traditional channels.

What we’ll do for you

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include private healthcare options, a fantastic pension scheme, discount schemes and with a big emphasis on health and well-being. You’ll also have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive.

Your weekly hours of work would be 37, Mon - Fri, paid monthly. You'll get 25 days holiday plus bank holidays and concessionary days holiday at Christmas. We also offer great flexibility around business needs.

We’re proud to be Investor in People Platinum award – the highest of IiP accreditation. The award recognises organisations which are passionate about making sure all employees get the best experience at work.

To start your Futures Journey, take a look at our Role Profile, please note we may contact candidates or close the vacancy prior to the closing date.

Can you turn a negative into a positive?

We’re looking for an exceptional investigator with an eye for detail and a natural talent for building relationships, to join our small Complaints Team on our mission to deliver ‘Great Places’, 'Great Services’, and ‘Great Tomorrows’.

You’ll be part of a wider Contact Centre Team who will need your support to consistently deliver effortless experiences to our customers.

You will be a driver of change by collating trend data and communicating findings to the business to inform service change preventing complaints from occurring, escalating, or reoccurring.

You’re someone with a practical approach to problem solving who, no matter what the problem or medium can communicate effectively, clearly, and accurately putting into practice those excellent Customer Complaints skills you’ve developed in your career so far.

With your proven track record you’ll be adept at investigating stage 1 and 2 complaints and preparing information for the Housing Ombudsman Futures will be the perfect platform to showcase your strong analytical and problem solving skills.

A few key points from out role profile:

• Adopt a fair and impartial approach to visiting customers in their homes to understand the complaint and collate any evidence.
• Make decisions on compensation and good will gestures based on individual customer impact.
• Ensure a fair, logical, and consistent approach to agreeing compensation in line with our policies and procedures.
• Take ownership of the complaint resolution from start to closure, ensuring that the customer is regularly kept informed of progress.
• Prepare high level written complaint responses fit for scrutiny from the Housing Ombudsman Service.
• Keep accurate records and evidence of the investigation, compliance with the HOS Complaint Handling Code and correspondence with the customer on
• the relevant in-house systems.
• Prepare documentation requested by the Housing Ombudsman Service.
• Prepare detailed reports and share learnings from complaints to prevent repeat complaints from occurring including with the senior management team.

Sounds like me, so what are you offering?

If you’re successful, you’ll be joining a dynamic organisation with an amazing culture. We offer competitive benefits that include private healthcare options, discount schemes and with a big emphasis on health and well-being. You’ll have great opportunities to grow and develop, personally and professionally, but the greatest reward will be knowing you’re helping people and communities across our region to thrive.

Your weekly hours of work would be 37, Mon - Fri, paid monthly. You'll get 25 days holiday plus bank holidays and concessionary days holiday at Christmas. We also offer great flexibility around business needs.

We’re proud to be Investor in People Platinum award – the highest of IiP accreditation. The award recognises organisations which are passionate about making sure all employees get the best experience at work.

Make a note in your calendar as 1st stage remote interviews are 2nd September and 2nd stage will be at out main Castle Donington office, 5th September.

To start your Futures Journey take a look at our Role Profile. Please note we may contact candidates or close the vacancy prior to the closing date.