15,719 Jobs in Stoke Pound

Job Description

Location : Hybrid – regular travel to schools in Coventry and Leicestershire with work from home and further travel throughout the region.

Salary : £36,000 – £1,000 depending on experience + up to 0,000 performance related annual bonus

Hours : Full Time - 37.5

Those huge small victories

We are the highest Ofsted-rated provider in the country for special education and care. Our teams are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. We are looking for someone who can passionately represent Witherslack Group’s visions, aims and objectives and can build strong, long lasting relationships with internal and external stakeholders throughout our schools.

For children with complex needs the level of care and education we provide must go above and beyond. That’s what drives us here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have a reputation for excellence and market leading OFSTED ratings. Our Partnerships’ team aims to reach and impact more people than ever before with what we can offer young people.

Get out what you put in

We are looking for someone who can nurture and develop close links with all of the key personnel within local authority SEN and commissioning teams, in addition to all of the wider group of professionals associated with the education of children with special educational needs.

As a Partnerships Manager, you will have end-to-end responsibility for the enquiry and referral process , ensuring parents, carers, and professionals receive an unrivalled experience at every touchpoint with Witherslack Group. You will be supported by administrative and technical teams within our commercial/partnerships team and across the wider organisation.

With previous experience in a similar field, you will use your skills to actively seek out development opportunities to gain a deep understanding of local authority needs and the local market.  This role requires close partnership working across the schools, homes and local authority by support, liaison and negotiation so experience of relationship management is a must.

What we do for you

We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you’ll get to make a genuine difference to the lives of our young people – plus you’ll get:

• Salary : Base salary of £36,000 - £41,000 /li>
• Training: Ongoing  professional development.
• Holiday : You’ll work hard at WG, so you’ll be rewarded with 7 weeks’ holiday (including bank holidays)
• Flexible benefits package : meaning you can increase/decrease your holiday allowance, pension and life insurance – check out our benefits here
• Wellbeing: a host of wellbeing tools and advice including employee assistance
• Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts
• Beautiful working environments with the very best facilities
• A recommend a friend scheme that offers a £2,000 bon every time

Bring your whole-self to work

Here at Witherslack Group, we celebrate everyone’s differences as that’s what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. We’ll give you the chance to build an exciting career in a fast-growing organisation, where you’re free to achieve your potential. Here’s what we need from you;

• A passion for the education and care of children and young people with SEND
• A people person —empathetic, caring, and able to translate Witherslack Group’s vision into real impact
• An understanding of local authority commissioning (or experience in business development, account management, commissioning, SEN Casework, referral management, or a similar role with transferable skills)
• Knowledge of the local authority environment and how to navigate it to achieve objectives
• Excellent relationship-building and networking skills
• Tenacity and drive to seek new opportunities and exceed targets
• The ability to communicate effectively with a range of audiences

Join the UK’s best special education and care provider

Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself .

To view the Job Description for this role please click here

The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community.

#INDH

Job Description

Location : Hybrid – regular travel to schools in Coventry and Leicestershire with work from home and further travel throughout the region.

Salary : £36,000 – £1,000 depending on experience + up to 0,000 performance related annual bonus

Hours : Full Time - 37.5

Those huge small victories

We are the highest Ofsted-rated provider in the country for special education and care. Our teams are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. We are looking for someone who can passionately represent Witherslack Group’s visions, aims and objectives and can build strong, long lasting relationships with internal and external stakeholders throughout our schools.

For children with complex needs the level of care and education we provide must go above and beyond. That’s what drives us here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have a reputation for excellence and market leading OFSTED ratings. Our Partnerships’ team aims to reach and impact more people than ever before with what we can offer young people.

Get out what you put in

We are looking for someone who can nurture and develop close links with all of the key personnel within local authority SEN and commissioning teams, in addition to all of the wider group of professionals associated with the education of children with special educational needs.

As a Partnerships Manager, you will have end-to-end responsibility for the enquiry and referral process , ensuring parents, carers, and professionals receive an unrivalled experience at every touchpoint with Witherslack Group. You will be supported by administrative and technical teams within our commercial/partnerships team and across the wider organisation.

With previous experience in a similar field, you will use your skills to actively seek out development opportunities to gain a deep understanding of local authority needs and the local market.  This role requires close partnership working across the schools, homes and local authority by support, liaison and negotiation so experience of relationship management is a must.

What we do for you

We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you’ll get to make a genuine difference to the lives of our young people – plus you’ll get:

• Salary : Base salary of £36,000 - £41,000 /li>
• Training: Ongoing  professional development.
• Holiday : You’ll work hard at WG, so you’ll be rewarded with 7 weeks’ holiday (including bank holidays)
• Flexible benefits package : meaning you can increase/decrease your holiday allowance, pension and life insurance – check out our benefits here
• Wellbeing: a host of wellbeing tools and advice including employee assistance
• Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts
• Beautiful working environments with the very best facilities
• A recommend a friend scheme that offers a £2,000 bon every time

Bring your whole-self to work

Here at Witherslack Group, we celebrate everyone’s differences as that’s what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. We’ll give you the chance to build an exciting career in a fast-growing organisation, where you’re free to achieve your potential. Here’s what we need from you;

• A passion for the education and care of children and young people with SEND
• A people person —empathetic, caring, and able to translate Witherslack Group’s vision into real impact
• An understanding of local authority commissioning (or experience in business development, account management, commissioning, SEN Casework, referral management, or a similar role with transferable skills)
• Knowledge of the local authority environment and how to navigate it to achieve objectives
• Excellent relationship-building and networking skills
• Tenacity and drive to seek new opportunities and exceed targets
• The ability to communicate effectively with a range of audiences

Join the UK’s best special education and care provider

Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself .

To view the Job Description for this role please click here

The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost). We are an equal opportunities employer welcoming applications from all sections of the community.

#INDH

Our teachers are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. There’s lots of ups and downs, and to some of our young people, sitting through a lesson can be a big win. We call these huge small victories and whilst they may seem small on the surface, they add up to make a big difference.

You’ll be working with children and young people with Autistic Spectrum Disorder/Social, Emotional and Mental Health needs. You’ll be there to help them learn, develop their abilities and raise their self-esteem. You will need to be resilient and dedicated, but those huge small victories that you achieve will be something you’re really proud of.

It can be a tough journey, but the positive steps forward will more than make up for it. As a Science Teacher at Witherslack Group, you’ll get all the support you need to succeed, from in-house psychologists, to teaching assistants and therapy professionals. Your colleagues will be the best at what they do, the school environments will be well-resourced and we’ll be with you every step of the way, helping you build a rewarding teaching career.

The transformational effect of Avon Park School is consistently witnessed by parents, carers and professionals alike.  The school’s ability to connect and engage with pupils is a result of its strong ethos of “high expectations and aspirations for every child” – and recently achieved an Outstanding rating by Ofsted.

All school staff, including teaching, pastoral and therapy, work in a truly collaborative way to ensure each pupil not only develops academically but also emotionally and personally.  This ‘whole school’ commitment sees pupils with ADHD, ASD, Asperger’s or SEMH grow into capable and confident young people who want to succeed. 

We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get:

• Training: A full induction and on the job training

• Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays

• Progression: If career development is your thing, most of our head teachers and leaders have been promoted from within our group

• Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits here

• Pension: we offer a range of pensions to suit your lifestyle needs including Teachers’ Pension and our very attractive TPS alternative

• Wellbeing: a host of wellbeing tools and advice including employee assistance

• Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts

• Beautiful working environments with the very best facilities – check out our schools here

• A recommend a friend scheme that offers a £1,000 bonus every time

Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You’ll be more than a Science Teacher, you’ll be able to connect with our pupils because of:

- Your ‘can do’ attitude – a team player who rolls up their sleeves to help others
- Your genuine passion for teaching Science and the impact your subject can have on young lives
- The ability to relate your subject to each pupil and build great relationships with your class
- Your enthusiasm and expertise to build your department
- You’ll also need previous teaching experience and have Qualified Teacher Status

Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself.

The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community.

For a full job description and person specification, please click here.

To view our ex-offenders policy please click here .

To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools here .

Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD

#INDH

Our teachers are fulfilled by the idea of making even the smallest positive changes in our young people, so we celebrate the little things. There’s lots of ups and downs, and to some of our young people, sitting through a lesson can be a big win. We call these huge small victories and whilst they may seem small on the surface, they add up to make a big difference.

You’ll be working with children and young people with Autistic Spectrum Disorder/Social, Emotional and Mental Health needs. You’ll be there to help them learn, develop their abilities and raise their self-esteem. You will need to be resilient and dedicated, but those huge small victories that you achieve will be something you’re really proud of.

It can be a tough journey, but the positive steps forward will more than make up for it. As a Science Teacher at Witherslack Group, you’ll get all the support you need to succeed, from in-house psychologists, to teaching assistants and therapy professionals. Your colleagues will be the best at what they do, the school environments will be well-resourced and we’ll be with you every step of the way, helping you build a rewarding teaching career.

The transformational effect of Avon Park School is consistently witnessed by parents, carers and professionals alike.  The school’s ability to connect and engage with pupils is a result of its strong ethos of “high expectations and aspirations for every child” – and recently achieved an Outstanding rating by Ofsted.

All school staff, including teaching, pastoral and therapy, work in a truly collaborative way to ensure each pupil not only develops academically but also emotionally and personally.  This ‘whole school’ commitment sees pupils with ADHD, ASD, Asperger’s or SEMH grow into capable and confident young people who want to succeed. 

We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get:

• Training: A full induction and on the job training

• Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays

• Progression: If career development is your thing, most of our head teachers and leaders have been promoted from within our group

• Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits here

• Pension: we offer a range of pensions to suit your lifestyle needs including Teachers’ Pension and our very attractive TPS alternative

• Wellbeing: a host of wellbeing tools and advice including employee assistance

• Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts

• Beautiful working environments with the very best facilities – check out our schools here

• A recommend a friend scheme that offers a £1,000 bonus every time

Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You’ll be more than a Science Teacher, you’ll be able to connect with our pupils because of:

- Your ‘can do’ attitude – a team player who rolls up their sleeves to help others
- Your genuine passion for teaching Science and the impact your subject can have on young lives
- The ability to relate your subject to each pupil and build great relationships with your class
- Your enthusiasm and expertise to build your department
- You’ll also need previous teaching experience and have Qualified Teacher Status

Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself.

The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community.

For a full job description and person specification, please click here.

To view our ex-offenders policy please click here .

To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools here .

Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD

#INDH

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?  

Join our Customer Experience Team

Today's organisations require a better way to easily manage software across the entire lifecycle. They need to be able to respond to non-stop change as needed, to keep their solutions up to date, and realise the full value of their investments. This is delivered by Softcat's Vendor Customer Success Managers, who are a part of our wider Customer Experience Team. By becoming a member of the Customer Success team, you will be part of a group who are motivated to provide customers with the best experience by supporting them through their agreement lifecycles as well as ensuring that they are maximising their cloud investments.

Success. The Softcat Way.  

There's a uniqueness to Softcat – what we do, how we do it and why we do it. That's because we help customers to use technology to succeed, by putting our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed.

Empowering Customers Through Technical Excellence  

As a Cisco Technical Success Manager, you'll use your technical expertise to guide customers through their Cisco Software adoption journey and drive long-term success. 

As a Cisco Technical Success Manager, you'll be responsible for:  

• Working alongside Customer Success Managers, Account Managers, and Cisco teams to drive adoption and renewals
• Engaging directly with customers through meetings and calls, supporting adoption strategies and identifying expansion opportunities
• Supporting Cisco partnership programs, audits, and contributing to shared team initiatives and inbox activities
• Tracking customer progress, managing pipeline updates, and maintaining accurate data in CRM tools like Planhat
• Participating in sales meetings to demonstrate post-sales value and contributing to larger Cisco software accounts across all verticals
• Championing customer experience by aligning with Softcat's CSM methodology and continuously seeking process improvements

We'd love you to have 

• Confidence to support customers with Cisco Security and Networking Software adoption using your technical knowledge
• Self-drive with a proactive approach to engage customers 
• Comfortable working in customer-facing roles, both virtually and in person
• Strong organisational skills to manage multiple priorities effectively
• Willingness to travel as needed to support customer and team collaboration

We also acknowledge that the  confidence gap and imposter syndrome are a real thing and  can get in the  way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Work in a way that works for you    

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:   

• Hybrid working – 3 days in the office and 2   days working from home   
• Working flexible hours - flexing the times you start and finish during the day   
• Flexibility around school pick up and drop offs  

Working with us   

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.   

Join us    

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.   You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ 

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Forvis Mazars is an engine for rapid and consistent career progression, offering individually designed career paths so you can grow within a culture that helps you pursue your interests. We match your changing needs with hybrid working, and help you explore your true potential in an environment where you belong . We work with diverse, prestigious clients across a range of sectors and geographies, giving you the opportunity to make an impact and continue to grow your skills for lifelong professional development.

Are you looking to make your mark in Corporate Tax Advisory as an Associate Director?

Are you looking to join our successful and reputable tax practice?

Are you looking for a hybrid office/remote working environment?

And you looking to achieve all of this and much more with a global leader in audit & assurance, tax, advisory and consulting services?

Then apply to the role today!

Roles & Responsibilities

Your role as Associate Director in our Corporate Tax Advisory team will include:

• Building relationships with our large, listed and international corporate clients,
• Advising on complex areas of legislation
• Innovating through the use of technology  
• Continuous process improvement and developing our people,

Skills, knowledge and Experience

• ACA and/or CTA (or qualified by experience)
• Extensive experience of working with a portfolio of large corporate, listed (complex) and international corporate groups providing corporate tax advisory services
• Demonstrate strong technical tax knowledge and experience, specifically with large, listed and international corporate clients;
• Experience of building new relationships and winning advisory work.
• Experience of collaborating on projects with colleagues in other service lines, including but not limited to Management consulting, Risk advisory and internal audit, M&A and transactions and Technology and digital consulting.

About Forvis Mazars

Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories.

At Forvis Mazars, we celebrate individuality and thrive on teamwork. We give people the freedom to make a personal contribution to our shared purpose. We support one another to deliver quality, create change and make an impact so that everyone can reach their full potential, further details can be found on our website.

Why Choose Wates?

At Wates, we reimagine places for people to thrive. We’re not just offering a job; we’re offering a platform for you to bring fresh ideas, redefine standards, and grow within a company that values talent and ambition. Our inclusive environment encourages collaboration and innovation, ensuring that your contributions will shape the future of construction.

What You’ll Do:

As a Senior Quantity Surveyor at Wates, you will play a pivotal role in the success of our projects by leading the commercial aspects and ensuring their seamless execution. Your responsibilities will include:

• p>Leadership & Strategy: Managing the project’s commercial team and taking accountability for all pre- and post-contract strategies, commercial functions, and contract reporting.
  /li>

• Value Creation: Collaborating with clients and industry experts to deliver added value, ensure compliance, and uphold best practices while driving commercial viability.

• Key Deliverables:

  • Oversee procurement strategies, sub-contract orders, and supply chain management.

  • Handle measurements, valuations, contractual notices, and change valuations.

  • Complete and submit monthly cost reports, progress updates, and both internal and external tender strategies.

• Financial Oversight: Maintain positive project cash flow through upstream/downstream valuations and deliver accurate final accounts for main and sub-contracts.

What’s in It for You?

< i>

· Competitive salary & profit share scheme

p>· Flexible working
p>· Car Allowance / Company Car (subject to Role/Grade)
p>· Travel covered to any of our sites (subject to HMRC advisory rates)
p>· Extensive corporate benefits including, Private Medical, Pension 8% employers’ contribution, Health and Wellness programme, 26 days holidays + bank holidays and much more…

· Excellent range of learning and development activity to support your career progression.

· Industry leading family leave benefits to included 26 weeks fully paid maternity, 12 weeks fully paid paternity.

Ready to Build the Future?

If you’re ready to redefine what’s possible in construction and take your career to the next level, we want to hear from you. Join Wates, and together, let’s create tomorrow.

Apply Now to Make Your Mark!

To find out more about LIFE AT WATES please click on the following link

We are always looking for a variety of new talent to join our teams, to help us grow and innovate as a business. Although you may not have all of the skills listed, many of them may be transferable to other roles within the WATES Group.

If you would like clarity on any of our vacancies, discuss career opportunities in strict confidence or need anything to make our recruitment process easier, please contact our In-House Recruitment Team directly or via and one of us will get in touch as soon as possible.

As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

#QS

Wates is one of the UK’s leading family-owned development, building and property maintenance companies.  Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

• Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
• Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
• Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer.  We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.

Forvis Mazars is an engine for rapid and consistent career progression, offering individually designed career paths so you can grow within a culture that helps you pursue your interests. We match your changing needs with hybrid working, and help you explore your true potential in an environment where you belong . We work with diverse, prestigious clients across a range of sectors and geographies, giving you the opportunity to make an impact and continue to grow your skills for lifelong professional development.

Are you looking to make your mark in Corporate Tax Advisory as an Associate Director?

Are you looking to join our successful and reputable tax practice?

Are you looking for a hybrid office/remote working environment?

And you looking to achieve all of this and much more with a global leader in audit & assurance, tax, advisory and consulting services?

Then apply to the role today!

Roles & Responsibilities

Your role as Associate Director in our Corporate Tax Advisory team will include:

• Building relationships with our large, listed and international corporate clients,
• Advising on complex areas of legislation
• Innovating through the use of technology  
• Continuous process improvement and developing our people,

Skills, knowledge and Experience

• ACA and/or CTA (or qualified by experience)
• Extensive experience of working with a portfolio of large corporate, listed (complex) and international corporate groups providing corporate tax advisory services
• Demonstrate strong technical tax knowledge and experience, specifically with large, listed and international corporate clients;
• Experience of building new relationships and winning advisory work.
• Experience of collaborating on projects with colleagues in other service lines, including but not limited to Management consulting, Risk advisory and internal audit, M&A and transactions and Technology and digital consulting.

About Forvis Mazars

Forvis Mazars is a leading global professional services network. The network operates under a single brand worldwide, with just two members: Forvis Mazars LLP in the United States and Forvis Mazars Group SC, an internationally integrated partnership operating in over 100 countries and territories.

At Forvis Mazars, we celebrate individuality and thrive on teamwork. We give people the freedom to make a personal contribution to our shared purpose. We support one another to deliver quality, create change and make an impact so that everyone can reach their full potential, further details can be found on our website.

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?  

Join our Customer Experience Team

Today's organisations require a better way to easily manage software across the entire lifecycle. They need to be able to respond to non-stop change as needed, to keep their solutions up to date, and realise the full value of their investments. This is delivered by Softcat's Vendor Customer Success Managers, who are a part of our wider Customer Experience Team. By becoming a member of the Customer Success team, you will be part of a group who are motivated to provide customers with the best experience by supporting them through their agreement lifecycles as well as ensuring that they are maximising their cloud investments.

Success. The Softcat Way.  

There's a uniqueness to Softcat – what we do, how we do it and why we do it. That's because we help customers to use technology to succeed, by putting our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed.

Empowering Customers Through Technical Excellence  

As a Cisco Technical Success Manager, you'll use your technical expertise to guide customers through their Cisco Software adoption journey and drive long-term success. 

As a Cisco Technical Success Manager, you'll be responsible for:  

• Working alongside Customer Success Managers, Account Managers, and Cisco teams to drive adoption and renewals
• Engaging directly with customers through meetings and calls, supporting adoption strategies and identifying expansion opportunities
• Supporting Cisco partnership programs, audits, and contributing to shared team initiatives and inbox activities
• Tracking customer progress, managing pipeline updates, and maintaining accurate data in CRM tools like Planhat
• Participating in sales meetings to demonstrate post-sales value and contributing to larger Cisco software accounts across all verticals
• Championing customer experience by aligning with Softcat's CSM methodology and continuously seeking process improvements

We'd love you to have 

• Confidence to support customers with Cisco Security and Networking Software adoption using your technical knowledge
• Self-drive with a proactive approach to engage customers 
• Comfortable working in customer-facing roles, both virtually and in person
• Strong organisational skills to manage multiple priorities effectively
• Willingness to travel as needed to support customer and team collaboration

We also acknowledge that the  confidence gap and imposter syndrome are a real thing and  can get in the  way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Work in a way that works for you    

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:   

• Hybrid working – 3 days in the office and 2   days working from home   
• Working flexible hours - flexing the times you start and finish during the day   
• Flexibility around school pick up and drop offs  

Working with us   

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.   

Join us    

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.   You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ 

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.