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Sales Advisor - Uncapped Commission
CF37 Pontypridd, Wales
EE
Posted today
Job Viewed
Job Description
Full time : Permanent
Salary : £25,087 rising to £5,684 after 8 months in role, plus uncapped commission
Location: Merthyr Tydfil Contact Centre
Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.
At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What's in it for you?
- Competitive Salary : Starting at £25,087, rising to £25,6 after 8 months, plus an uncapped commission scheme
- Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
- Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
- Huge Discounts : Save on EE & BT products, including mobile and broadband.
- Career Development : Support in achieving the career you want without limits.
- Volunteering Days : Give back to your local community.
- Optional Private Healthcare and Dental : Protection for you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…
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0
Internal Controls Specialist - Pontypridd, South Wales
Pontypridd, Wales
Transport for Wales
Posted today
Job Viewed
Job Description
Internal Controls Specialist - Pontypridd, South Wales Salary: £47,000 - £57,000 Dependant on skill and experienceBasis: Full timeEqual Opportunities
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone's different and has their own perspective so we're building a diverse team that mirrors the communities we serve. Through this we're determined to be one of Wales' leading inclusive employers. We're creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we're on a mission to transform transport in Wales and make it fit for the future, whether that's rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we're all facing.
We're an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we've made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
This role is all about keeping our financial control environment robust and effective. Leading on control assessments and our annual controls review you will also help shape how we embed controls into new processes and champion best practice across the business.
Who we're looking for
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
Transport for Wales is a disability leader. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone's different and has their own perspective so we're building a diverse team that mirrors the communities we serve. Through this we're determined to be one of Wales' leading inclusive employers. We're creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we're on a mission to transform transport in Wales and make it fit for the future, whether that's rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we're all facing.
We're an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we've made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
This role is all about keeping our financial control environment robust and effective. Leading on control assessments and our annual controls review you will also help shape how we embed controls into new processes and champion best practice across the business.
- Develop an internal control annual effectiveness testing and attestation process over financial and non-financial reporting which will include any control remediation actions for process owners to complete ahead of the financial yearend in readiness for the executive leadership team (ELT) to complete the annual self-assessment/internal control questionnaire.
- Challenge existing process documentation and controls by evaluating deficiencies and facilitating rectification with process owners to ensure processes and controls are upgraded to meet UK SOX requirements.
- Identify and record ineffective controls or controls requiring improvement by performing independent testing of the design and operating effectiveness with the process owners and work collaboratively with the business to agree remediation plans and improvements required and appropriate timeframes to implement and retest to ensure compliance to the regulation.
- Track completion of control deficiency resolution plans, by using governance, risk, and compliance (GRC) tools to ensuring that deficiencies are resolved in a timely manner and manage progress to completion.
Who we're looking for
- Qualified accountant (ACCA, ACA, CIMA, CIPFA) or Internal Auditor.
- Practical knowledge and experience of internal control frameworks such as SOX and COSO. In particular you should have knowledge of design and operating effectiveness, control quality, testing, high-quality evidencing standards and be able to apply the control principles.
- Experience implementing SOX controls and a SOX compliance programme or equivalent within a large organisation where you are able to collaborate and influence to bring together disparate functions under one methodology.
- Proficient in the use of Microsoft Excel, PowerPoint, and Visio.
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
Transport for Wales is a disability leader. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
1
Digital Finance and Governance Lead - Pontypridd, South Wales
Pontypridd, Wales
Transport for Wales
Posted today
Job Viewed
Job Description
Digital Finance and Governance Lead - Pontypridd, South Wales Salary: £65,000 - £70,000Basis: Full timeEqual Opportunities
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone's different and has their own perspective so we're building a diverse team that mirrors the communities we serve. Through this we're determined to be one of Wales' leading inclusive employers. We're creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we're on a mission to transform transport in Wales and make it fit for the future, whether that's rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we're all facing.
We're an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we've made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
The Digital Finance & Governance Lead will lead and the Finance Transformation programme and spearhead the design, implementation, and continuous improvement of all digital finance governance systems frameworks and processes. This role is pivotal in ensuring robust compliance, operational efficiency, and strategic alignment with the organisation's long-term objectives, driving innovation and resilience in the finance and governance functions.
Who we're looking for
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
Transport for Wales is a disability leader. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
Note that you must hold the permanent right to work in the UK. We are not currently able to provide sponsorship.
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone's different and has their own perspective so we're building a diverse team that mirrors the communities we serve. Through this we're determined to be one of Wales' leading inclusive employers. We're creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we're on a mission to transform transport in Wales and make it fit for the future, whether that's rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we're all facing.
We're an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we've made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
The Digital Finance & Governance Lead will lead and the Finance Transformation programme and spearhead the design, implementation, and continuous improvement of all digital finance governance systems frameworks and processes. This role is pivotal in ensuring robust compliance, operational efficiency, and strategic alignment with the organisation's long-term objectives, driving innovation and resilience in the finance and governance functions.
- Lead the development of a clear and compelling vision for the Digital Finance Transformation by defining a long-term horizon plan, ensuring visibility and prioritising initiatives effectively, so that the programme's objectives are directly aligned with the organisation's strategic goals and financial targets.
- Develop compelling business cases for investment in digital technology systems and change by clearly articulating the value, including potential cost savings and efficiency gains, to ensure value for money and justify the investment to stakeholders.
- Manage and create the finance transformation programme by defining scope, objectives, deliverables, timelines, and resource requirements, and by overseeing the integration and optimisation of digital finance processes and systems, in order to drive efficiency, accuracy, and transparency and ensure a successful handover to the business.
- Lead the development and implementation of digital finance governance frameworks by establishing robust governance arrangements, such as steering committees, and preparing and presenting programme reports, to ensure compliance, organisational integrity, and proper oversight, decision-making, and accountability throughout the transformation.
- Develop and maintain digital risk management strategies by proactively identifying, assessing, and mitigating programme financial and governance risks and issues, as well as managing dependencies between projects, so that risks are effectively monitored and addressed throughout delivery.
Who we're looking for
- Demonstrable experience in leading digital financial governance and control functions within a complex, regulated environment.
- Proven ability to analyse, develop, and implement digital business processes and best practice frameworks, ensuring efficient and effective financial and governance operations aligned with organisational goals.
- High level of proficiency in digital financial management, risk management, and compliance frameworks.
- Advanced knowledge of digital financial systems integration, particularly within Dynamics 365 Finance Operations ERP system or similar environments.
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
Transport for Wales is a disability leader. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
Note that you must hold the permanent right to work in the UK. We are not currently able to provide sponsorship.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
2
Early Talent Advisor - Pontypridd, South Wales
Pontypridd, Wales
Transport for Wales
Posted today
Job Viewed
Job Description
Early Talent Advisor - Pontypridd, South Wales Salary: £29,400Basis: Full timeEarly Talent Advisor
Equal Opportunities
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone's different and has their own perspective so we're building a diverse team that mirrors the communities we serve. Through this we're determined to be one of Wales' leading inclusive employers. We're creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we're on a mission to transform transport in Wales and make it fit for the future, whether that's rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we're all facing.
We're an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we've made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
The Early Talent Advisor will contribute to the development and delivery of Early Talent programmes and recruitment activities across Transport for Wales (TfW). This role will focus on creating opportunities for emerging talent, providing a high-quality candidate experience, and contributing to the continuous improvement of our Early Talent strategy by providing effective advice, relationship building and process management.
Who we're looking for
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
Transport for Wales is a disability leader. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
Equal Opportunities
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone's different and has their own perspective so we're building a diverse team that mirrors the communities we serve. Through this we're determined to be one of Wales' leading inclusive employers. We're creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we're on a mission to transform transport in Wales and make it fit for the future, whether that's rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we're all facing.
We're an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we've made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
The Early Talent Advisor will contribute to the development and delivery of Early Talent programmes and recruitment activities across Transport for Wales (TfW). This role will focus on creating opportunities for emerging talent, providing a high-quality candidate experience, and contributing to the continuous improvement of our Early Talent strategy by providing effective advice, relationship building and process management.
- Manage the delivery of the end-to-end recruitment process for all multi-discipline early talent programmes and wider TfW initiatives by developing and delivering a wide range of attraction, recruitment and selection activities to ensure a fair, inclusive and effective candidate experience that attracts diverse talent, and delivers a high-quality recruitment experience in line with TfW's Early Talent Strategy.
- Provide a seamless onboarding experience for all new early talent hires by supporting and delivering induction activities such as 'welcome days' and launch events to ensure that learning agreements with delivery partners for apprenticeships are handled appropriately and serve as the first point of contact for hiring managers, new apprentices, grads and interns, providing them with guidance and wrap around support as they integrate into the business.
- Conduct regular check-ins and progress reviews with Early Talent cohorts by working closely with hiring managers and delivery partners to share best practice, offer advice and guidance, and provide progress updates and reports to the Early Talent Manager to ensure alignment with key milestones and expectations across all programmes and to track and support the development of early talent, ensuring consistency and alignment with programme goals.
Who we're looking for
- Proven experience providing advisory support in a similar role within early talent, recruitment or HR.
- Experience of delivering full-cycle attraction and recruitment activities or events.
- Experience working with Microsoft Office packages such as Word, Excel, Outlook and Teams.
- Understanding of recruitment processes and employment legislation.
- Ability to manage and prioritise multiple competing priorities, stakeholders and projects simultaneously.
- Experience working with internal and/or external stakeholders or customers in a coordination or support capacity.
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
Transport for Wales is a disability leader. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
3
Customer Experience Team Leader (South Wales) - Pontypridd, South Wales
Pontypridd, Wales
Transport for Wales
Posted today
Job Viewed
Job Description
Customer Experience Team Leader (South Wales) - Pontypridd, South Wales Salary: £27,500Basis: Full timeEqual Opportunities
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone's different and has their own perspective so we're building a diverse team that mirrors the communities we serve. Through this we're determined to be one of Wales' leading inclusive employers. We're creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we're on a mission to transform transport in Wales and make it fit for the future, whether that's rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we're all facing.
We're an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we've made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
Leading a team of Customer Experience and Administration Advisors in a contact centre team. Ensuring effective support is given to the concessionary bus pass scheme, the fflecsi bus project and other TfW customer facing projects as required by providing first line customer service support.
Who we're looking for
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
Transport for Wales is a disability leader. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
Note that you must hold the permanent right to work in the UK. We are not currently able to provide sponsorship.
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone's different and has their own perspective so we're building a diverse team that mirrors the communities we serve. Through this we're determined to be one of Wales' leading inclusive employers. We're creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we're on a mission to transform transport in Wales and make it fit for the future, whether that's rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we're all facing.
We're an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we've made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
Leading a team of Customer Experience and Administration Advisors in a contact centre team. Ensuring effective support is given to the concessionary bus pass scheme, the fflecsi bus project and other TfW customer facing projects as required by providing first line customer service support.
- Manage a team of Customer Experience Advisors/Administration Assistants, acting as a point of escalation for queries relating to concessionary bus pass, fflecsi and other projects as required to enable the team to deliver outstanding customer service. Feedback regularly on team's phone/email quality through spot checks, delivering training when required.
- Oversee holiday requests, sickness absence, and performance reviews to maintain accurate team records and support a culture of continuous improvement.
- Monitor the various administration systems daily to ensure seamless operation of the fflecsi and concessionary schemes.
- Engage with our customers via telephone or email to provide them with accurate and consistent information regarding our services, ensuring that TfW deliver the highest level of service across all contracts managed by the contact centre.
Who we're looking for
- Previous experience working in a customer service/contact centre environment.
- Previous experience of leading a large customer front line team.
- Experience of using a variety of IT systems.
- Experience of using CRM systems.
- Excellent verbal and written communications skills.
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
Transport for Wales is a disability leader. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
Note that you must hold the permanent right to work in the UK. We are not currently able to provide sponsorship.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
4
Procurement Manager - Pontypridd, South Wales
Pontypridd, Wales
Transport for Wales
Posted today
Job Viewed
Job Description
Procurement Manager - Pontypridd, South Wales Salary: £44,000Basis: Full timeEqual Opportunities
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone's different and has their own perspective so we're building a diverse team that mirrors the communities we serve. Through this we're determined to be one of Wales' leading inclusive employers. We're creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we're on a mission to transform transport in Wales and make it fit for the future, whether that's rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we're all facing.
We're an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we've made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
As well as undertaking the required procurement to enable Transport for Wales to meet its business requirements and deliver key infrastructure projects, the Procurement Manager will work with other functions across the company to ensure compliance with internal and external procurement policy, process and relevant legislation.
Who we're looking for
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
Transport for Wales is a disability leader. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
Note that you must hold the permanent right to work in the UK. We are not currently able to provide sponsorship.**
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone's different and has their own perspective so we're building a diverse team that mirrors the communities we serve. Through this we're determined to be one of Wales' leading inclusive employers. We're creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we're on a mission to transform transport in Wales and make it fit for the future, whether that's rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we're all facing.
We're an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we've made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
As well as undertaking the required procurement to enable Transport for Wales to meet its business requirements and deliver key infrastructure projects, the Procurement Manager will work with other functions across the company to ensure compliance with internal and external procurement policy, process and relevant legislation.
- Provide advice and expertise across the company and to relevant stakeholders on appropriate procurement strategies by conducting and advising on market analysis, potential and compliant routes to market and supplier engagement requirement, ensuring that all procurement is in line with the Sustainable Procurement and Supply Chain Policy, process, procedure and legislation.
- Lead and deliver procurement events by advising stakeholders of options, developing strategies, drafting relevant documentation, coordinating tender and evaluations, and based on this, making informed recommendations to assist TfW in achieving business requirements and project outcomes.
- Support project delivery, and where called upon leading programmes of work for TfW teams with desired outcomes, including establishing frameworks, ensuring TfW can achieve its business requirements and project outcomes.
- Support the shaping, implementation and management of the procurement process and procedures by working closely with the Head of Procurement and the team to ensure the organisation is procuring effectively and achieving demonstrable value for money.
Who we're looking for
- A relevant professional qualification such as relevant degree, MCIPS or MRICS or proven relevant experience.
- Good knowledge and experience working under Public and Utilities Contract Regulations and Non-regulated Procurement.
- Experience in delivering procurement events for a range of requirements and having procurement process responsibility in a fast-moving environment with challenging stakeholder expectations.
- Able to deliver category procurement and packaging processes to drive sound sustainable procurement outcomes.
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
Transport for Wales is a disability leader. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
Note that you must hold the permanent right to work in the UK. We are not currently able to provide sponsorship.**
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
5
Recycling Project Delivery Lead (FTC) INTERNAL ONLY - Pontypridd, South Wales
Pontypridd, Wales
Transport for Wales
Posted today
Job Viewed
Job Description
Recycling Project Delivery Lead (FTC) INTERNAL ONLY - Pontypridd, South Wales Salary: £36,158Basis: Full timePlease note: this position is only available to candidates employed within Transport for Wales. If you are not eligible to apply for this position, your application will not be considered.
Please note: this is a fixed-term contract until July 2026
Equal Opportunities
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone's different and has their own perspective so we're building a diverse team that mirrors the communities we serve. Through this we're determined to be one of Wales' leading inclusive employers. We're creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we're on a mission to transform transport in Wales and make it fit for the future, whether that's rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we're all facing.
We're an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we've made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
This role of Recycling Project Delivery Lead is to implement and oversee delivery of the recycling project which involves the roll out of recycling hubs to 195 stations, removal of bins at 82 stations, undertaking waste audits, undertaking work with on board teams to support recycling on trains. This role will also support post project roll out snagging issues up to July 2026 and will support with the mobilisation of the waste management contract ensuring our waste services are suitable on a location-by-location basis.
Who we're looking for
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
Transport for Wales is a disability leader. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
Please note: this is a fixed-term contract until July 2026
Equal Opportunities
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone's different and has their own perspective so we're building a diverse team that mirrors the communities we serve. Through this we're determined to be one of Wales' leading inclusive employers. We're creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we're on a mission to transform transport in Wales and make it fit for the future, whether that's rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we're all facing.
We're an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we've made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
This role of Recycling Project Delivery Lead is to implement and oversee delivery of the recycling project which involves the roll out of recycling hubs to 195 stations, removal of bins at 82 stations, undertaking waste audits, undertaking work with on board teams to support recycling on trains. This role will also support post project roll out snagging issues up to July 2026 and will support with the mobilisation of the waste management contract ensuring our waste services are suitable on a location-by-location basis.
- Implement the recycling project and workstream tasks by utilising project management experience and ensuring the project is successfully implemented and delivered in line with the project objectives.
- Implement project and workstream task activity by liaising with the Environmental Compliance Manger for direction to ensure you can effectively meet project and task delivery milestones to time and quality.
- Implement projects and coordinate implementation to ensure projects and workstream tasks are delivered on-time, within scope and within budget.
- Track the progress of projects and workstream tasks by carrying out monitoring and control activities to ensure successful project delivery and support project reporting.
Who we're looking for
- Project management qualification or have equivalent experience.
- Demonstrable experience of project management and timely project delivery.
- Experience of working within the station environment and an understanding of the security requirements
- Experience of effectively engaging and managing multiple and varying stakeholders.
- A working knowledge and understanding of the Recycling Regulations in Wales
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
Transport for Wales is a disability leader. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
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6
Recruitment Advisor (3 month FTC) - Pontypridd, South Wales
Pontypridd, Wales
Transport for Wales
Posted today
Job Viewed
Job Description
Recruitment Advisor (3 month FTC) - Pontypridd, South Wales Salary: Up to £39,092Basis: Full timePlease note: this is a 3 month fixed-term contract
Equal Opportunities
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone's different and has their own perspective so we're building a diverse team that mirrors the communities we serve. Through this we're determined to be one of Wales' leading inclusive employers. We're creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we're on a mission to transform transport in Wales and make it fit for the future, whether that's rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we're all facing.
We're an open and inclusive place to work, where everyone is welcome, and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we've made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
The Recruitment Advisor will be responsible for the delivery of operational recruitment and selection activities to enable Transport for Wales (TfW) to have the appropriate people resource to deliver its objectives.
• Deliver end-to-end recruitment and selection processes, including attraction, shortlisting and interviewing of candidates by providing interview panels with the appropriate advice and conducting interviews to ensure TfW have a fair and effective recruitment process.
• Proactively deliver recruitment of open vacancies, including senior and specialist roles, by sourcing candidates using various platforms and creative solutions to ensure TfW can recruit specialist roles and undertake positive action.
• Provide recruitment governance by working closely with, challenging, and advising Hiring Managers to create Job Descriptions (JD) and deliver and additional documentation which provides an effective audit trial.
• Facilitate and support TfW's job evaluation process by providing advice and guidance to Hiring Managers when JD writing and hosting various job evaluation session to ensure accurate job levelling and an effective pay and performance model.
Who we're looking for
• Demonstrable experience of delivering end-to-end recruitment processes.
• Experience of proactively resourcing or headhunting specialist roles.
• Experience of using an Applicant Tracking System.
• Ability to write compelling and accurate job descriptions.
• Experience of making improvement to recruitment processes.
• Experience of challenging decision makers and Hiring Manager on recruitment decisions.
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
Transport for Wales is a disability leader. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
Equal Opportunities
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone's different and has their own perspective so we're building a diverse team that mirrors the communities we serve. Through this we're determined to be one of Wales' leading inclusive employers. We're creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we're on a mission to transform transport in Wales and make it fit for the future, whether that's rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we're all facing.
We're an open and inclusive place to work, where everyone is welcome, and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we've made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
The Recruitment Advisor will be responsible for the delivery of operational recruitment and selection activities to enable Transport for Wales (TfW) to have the appropriate people resource to deliver its objectives.
• Deliver end-to-end recruitment and selection processes, including attraction, shortlisting and interviewing of candidates by providing interview panels with the appropriate advice and conducting interviews to ensure TfW have a fair and effective recruitment process.
• Proactively deliver recruitment of open vacancies, including senior and specialist roles, by sourcing candidates using various platforms and creative solutions to ensure TfW can recruit specialist roles and undertake positive action.
• Provide recruitment governance by working closely with, challenging, and advising Hiring Managers to create Job Descriptions (JD) and deliver and additional documentation which provides an effective audit trial.
• Facilitate and support TfW's job evaluation process by providing advice and guidance to Hiring Managers when JD writing and hosting various job evaluation session to ensure accurate job levelling and an effective pay and performance model.
Who we're looking for
• Demonstrable experience of delivering end-to-end recruitment processes.
• Experience of proactively resourcing or headhunting specialist roles.
• Experience of using an Applicant Tracking System.
• Ability to write compelling and accurate job descriptions.
• Experience of making improvement to recruitment processes.
• Experience of challenging decision makers and Hiring Manager on recruitment decisions.
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
Transport for Wales is a disability leader. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
7
SeniorData Engineer - Pontypridd, South Wales
Pontypridd, Wales
Transport for Wales
Posted today
Job Viewed
Job Description
SeniorData Engineer - Pontypridd, South Wales Salary: £51,000 - £56,000 Dependant on ExperienceBasis: Full timeEqual Opportunities
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone's different and has their own perspective so we're building a diverse team that mirrors the communities we serve. Through this we're determined to be one of Wales' leading inclusive employers. We're creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we're on a mission to transform transport in Wales and make it fit for the future, whether that's rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we're all facing.
We're an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we've made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
The Senior Data Engineer will design, build, and maintain robust, scalable, and secure data pipelines and platform that enable Transport for Wales' (TfW) to make data-driven decisions.
Who we're looking for
.
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
Transport for Wales is a disability leader. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
Note that you must hold the permanent right to work in the UK. We are not currently able to provide sponsorship.
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone's different and has their own perspective so we're building a diverse team that mirrors the communities we serve. Through this we're determined to be one of Wales' leading inclusive employers. We're creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we're on a mission to transform transport in Wales and make it fit for the future, whether that's rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we're all facing.
We're an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we've made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
The Senior Data Engineer will design, build, and maintain robust, scalable, and secure data pipelines and platform that enable Transport for Wales' (TfW) to make data-driven decisions.
- Drive the provision of a resilient and future-ready data platform that underpins organisational growth, supports cross-functional analytics, and enables data-driven decision-making by developing and deploying scalable data pipelines leveraging a Microsoft Azure-first approach, utilising tools such as Fabric, Data Factory, Databricks, and Synapse Analytics to ensure workflows are modular, testable, and well-governed.
- Implement robust data management practices focused on data domains, quality, and lineage by integrating data from multiple internal and external sources into a cohesive system to ensure that data is comprehensive, accurate, and traceable, supporting reliable business analysis and reporting.
- Design, implement, and optimise physical data models that align with pipeline architecture, by using the approach that ensures efficient query performance, scalable storage, and robust integration and delivers adaptable and resource-efficient data processing, meeting the organisation's evolving analytical and operational demands.
- Transform raw data into meaningful insights by developing and maintaining tailored ETL (Extract, Transform, Load) processes enabling customised processes, empowering stakeholders to make informed decisions based on high-quality, processed information.
Who we're looking for
- Degree or MSc in Computer/Data Science or Data Engineering or equivalent experience in data engineering, data management, or a related field.
- Proven experience in designing, building, and maintaining data pipelines using tools such as Azure Data Factory, Databricks, or Apache Spark, following modern ETL/ELT principles.
- Experience of using programming languages such as Python, Scala and SQL and of data transformation, testing, and automation
.
- Demonstrable knowledge of data modelling (star/snowflake schemas, dimensional models) and data warehousing within platforms such as Azure Synapse Analytics.
- Practical experience with Microsoft Azure services, including Azure Data Lake (Gen2), Synapse, Event Hubs, and Cosmos DB, within scalable cloud-based architectures
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
Transport for Wales is a disability leader. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
Note that you must hold the permanent right to work in the UK. We are not currently able to provide sponsorship.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
8
Social Media Officer (Welsh Essential) - Pontypridd, South Wales
Pontypridd, Wales
Transport for Wales
Posted today
Job Viewed
Job Description
Social Media Officer (Welsh Essential) - Pontypridd, South Wales Salary: £34,594 + 10% bolt onBasis: Part timePlease note: this position is only available to candidates employed within Transport for Wales. If you are not eligible to apply for this position, your application will not be considered. If you have submitted an application for this role within the last 6 months and were unsuccessful, please do not re-apply as regrettably, your application will not be considered.
Equal Opportunities
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone's different and has their own perspective so we're building a diverse team that mirrors the communities we serve. Through this we're determined to be one of Wales' leading inclusive employers. We're creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we're on a mission to transform transport in Wales and make it fit for the future, whether that's rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we're all facing.
We're an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we've made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
Join Our Social Media Officer (Welsh Essential) We're building a talent pool of talented social media professional with Welsh language skills for upcoming Social Media Officer roles.
While there are no current vacancies, successful applicants will be placed in our Talent Pool. When a suitable position becomes available within the next 12 months, we'll reach out to discuss the opportunity.
As a Social Media Officer you will support the day-to-day delivery of TFW social media channels. This is role where you will provide an engaging, informative and friendly interactive experience for our customers via online social media - replying to messages, posting key service updates and supporting the delivery of the social media strategy.
The role requires shift work, including weekends - currently, the team work between the hours of 7am and 8pm.
Apply today and secure your place in our Talent Pool!
Responsibilities include but are not limited to the following:
• Responding to customer feedback, queries and complaints via social media, ensuring all queries are answered appropriately and in the right timescale.
• Ensure the reasons for all customer contacts are fully investigated using a variety of resources and industry systems, including liaising with other internal departments and industry stakeholders.
• Support the delivery of engaging social content and campaigns. Help to administer and coordinate posts.
• Assist in analysing and reporting on key metrics generated by social content, creating daily summaries and weekly reports.
• Act as a champion for social media best practice and provide updates to Customer Relations Management on emerging trends.
Who we're looking for
• Experience of using social media - especially Twitter and Facebook
• Previous Customer Service Experience
• Ability to work under pressure
• Good organisational skills
• Proficient in Microsoft packages
Welsh Language Skills
The ability to speak/write Welsh is an essential requirement for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
TFW is a Disability Confident employer. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
If you have submitted an application for this role within the last 6 months and were unsuccessful, please do not re-apply as regrettably, your application will not be considered.
Note that you must hold the permanent right to work in the UK. We are not currently able to provide sponsorship.
Equal Opportunities
At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone's different and has their own perspective so we're building a diverse team that mirrors the communities we serve. Through this we're determined to be one of Wales' leading inclusive employers. We're creating an inclusive transport network that everyone in Wales can be proud of.
Who we are
At Transport for Wales, we're on a mission to transform transport in Wales and make it fit for the future, whether that's rail, bus, walking or cycling. We want to inspire a nation to change the way it travels, so that we all travel more sustainably and help to combat the climate emergency we're all facing.
We're an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on the promises we've made to the people of Wales to build a sustainable transport network that meets their needs.
Role responsibilities
Join Our Social Media Officer (Welsh Essential) We're building a talent pool of talented social media professional with Welsh language skills for upcoming Social Media Officer roles.
While there are no current vacancies, successful applicants will be placed in our Talent Pool. When a suitable position becomes available within the next 12 months, we'll reach out to discuss the opportunity.
As a Social Media Officer you will support the day-to-day delivery of TFW social media channels. This is role where you will provide an engaging, informative and friendly interactive experience for our customers via online social media - replying to messages, posting key service updates and supporting the delivery of the social media strategy.
The role requires shift work, including weekends - currently, the team work between the hours of 7am and 8pm.
Apply today and secure your place in our Talent Pool!
Responsibilities include but are not limited to the following:
• Responding to customer feedback, queries and complaints via social media, ensuring all queries are answered appropriately and in the right timescale.
• Ensure the reasons for all customer contacts are fully investigated using a variety of resources and industry systems, including liaising with other internal departments and industry stakeholders.
• Support the delivery of engaging social content and campaigns. Help to administer and coordinate posts.
• Assist in analysing and reporting on key metrics generated by social content, creating daily summaries and weekly reports.
• Act as a champion for social media best practice and provide updates to Customer Relations Management on emerging trends.
Who we're looking for
• Experience of using social media - especially Twitter and Facebook
• Previous Customer Service Experience
• Ability to work under pressure
• Good organisational skills
• Proficient in Microsoft packages
Welsh Language Skills
The ability to speak/write Welsh is an essential requirement for this role.
Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
TFW is a Disability Confident employer. We are happy to discuss any reasonable adjustments you may need in the recruitment process or as part of the role if you are successful.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
If you have submitted an application for this role within the last 6 months and were unsuccessful, please do not re-apply as regrettably, your application will not be considered.
Note that you must hold the permanent right to work in the UK. We are not currently able to provide sponsorship.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
9