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Vetting Client Support Assistant - Full Time
Posted 1 day ago
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Vetting Client Support Assistant
Permanent
Full time
Location: Stratford-upon-Avon
Salary: £24,222.00 - £25,626.00
Job Purpose:
First point of contact for new and existing client. Assists with ensuring vetting applications progress through the vetting process expeditiously. Actively contributes towards developing a culture of excellent client service and user satisfaction through the timely and effective resolution of client problems received by any means (including but not limited to: telephone, email, live chat or instant message).
Main Responsibilities:
- Answer customer support messages promptly and professionally to enhance the customer service experience.
- Resolve client problems or signpost them to the appropriate person to address their needs.
- Check back with callers to ensure their concerns/issues were resolved to their satisfaction.
- Learn the functions of CoreVet and responds efficiently and effectively to customer complaints, concerns or feedback where it is within your capacity to do so.
- Keep sensitive information and financial records private and confidential.
- Work with management and contribute to maintaining and developing best practices for efficient communication with customers.
- Apply knowledge of Vetting Unit policies to address issues such as poor service delivery.
- Address customer questions about new methods of working, services provided, etc.
- Meets regularly with Vetting Business Development and Account Manager and Vetting Team Supervisors to give feedback to help improve customer service culture, response time and tools to improve staff experience.
- Contribute to retaining client support/loyalty and the achievement of SLA’s by increasing customer satisfaction.
- To undertake other duties commensurate with the role.
Person Specification:
Knowledge:
- 5 A-C grade GCSE’s (or equivalent) including English language
- Level 2 NVQ Certificate in Customer Service (or be willing to study and pass within the probation period)
Experience:
- Working as part of a team and providing excellent customer service
Key Skills:
- Competent in the use of IT including a working knowledge of Microsoft Office products (Word, Excel and Outlook) and databases
- Good verbal and written communication skills
- Ability to deliver customer service within a team environment
- Proven ability to manage high process driven workloads in accordance with strict deadlines
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Senior Nursery Room Leader
Posted today
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Role Overview:
Join Our Team at Busy Bees – Leading Nursery Group in the UK
As a Senior Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning.
About Us
Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured.
Why Work at Busy Bees?
We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners.
Our Charitable Commitment
Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives.
About our Nursery
Busy Bees Pershore (Birlingham) is an Ofsted-rated Outstanding nursery with a capacity of 62, housed in a charming three-story building with base rooms spread over two floors. The nursery employs a dedicated team of 22 staff, including part-time and relief members, and offers a fantastic outdoor space with separate play areas for each age group. While there are no direct community links due to its rural location, school teachers visit to support smooth transitions for children starting school. Situated just outside the picturesque village of Pershore, the nursery is also easily accessible from Evesham, Tewkesbury, and Worcester, though there are no direct bus routes. Staff benefits include a free lunch, free parking, and flexible contracts with a variety of working hours or days available.
Busy Bees Benefits
- Competitive salary
- Ongoing professional development and career progression
- Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers
- Up to 28 days holiday per year (including bank holidays)
- Your birthday off – it’s our gift to you!
- 50% childcare discount
- Enhanced family leave and return to work bonus
- Menopause support through Peppy
- Financial support through Salary Finance
- Employee Assistance Programme and Mental Health First Aiders
- Cycle to Work scheme
- Easy access to your workplace pension through Cushon
- Discounted Private Medical Insurance (PMI)
- Opportunities to travel to other countries, experience different cultures and learn new practices.
But wait, there’s more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees.
Role Responsibilities:What to Expect as a Senior Nursery Room Leader:
- Ensure that educational strategies and practices are consistent across multiple rooms.
- Lead the planning and delivery of activities, adapting the curriculum to meet the diverse needs of the children.
- Mentor and develop Room Leaders, promoting a collaborative and high-performing team.
- Oversee the wellbeing and safeguarding of children, making necessary adaptations to support children with additional needs.
- Foster strong relationships with parents, keeping them informed of their child's development.
- Ensure compliance with health, safety, and safeguarding protocols across the centre.
Ideal Candidate:
- Level 3 qualification or above in early years education.
- Experience in an early years setting, with supervisory or leadership experience ideally as a Senior Nursery Room Leader, Senior Nursery Room Manager or Senior Nursery Practitioner.
- Strong leadership, organisational, and communication skills.
- Ability to foster an inclusive and supportive environment for both children and team members.
Take the next step in your leadership career at Busy Bees—apply today!
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Nursery Practitioner Level 3
Posted today
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Job Description
Role Overview:
Join Our Team at Busy Bees – Leading Nursery Group in the UK
As an Early Years Educator, you will play a leading role in fostering the intellectual, social, and emotional development of children at Busy Bees. Join a company that values high-quality education and provides ample growth opportunities.
About our Nursery
Busy Bees Pershore (Birlingham) is an Ofsted-rated Outstanding nursery with a capacity of 62, housed in a charming three-story building with base rooms spread over two floors. The nursery employs a dedicated team of 22 staff, including part-time and relief members, and offers a fantastic outdoor space with separate play areas for each age group. While there are no direct community links due to its rural location, school teachers visit to support smooth transitions for children starting school. Situated just outside the picturesque village of Pershore, the nursery is also easily accessible from Evesham, Tewkesbury, and Worcester, though there are no direct bus routes. Staff benefits include a free lunch, free parking, and flexible contracts with a variety of working hours or days available.
About Us
Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured.
Why Work at Busy Bees?
We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners.
Busy Bees Benefits
- £14.27 per hour.
- Ongoing professional development and career progression
- Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers
- Up to 28 days holiday per year (including bank holidays)
- Your birthday off – it’s our gift to you!
- 50% childcare discount
- Enhanced family leave and return to work bonus
- Menopause support through Peppy
- Financial support through Salary Finance
- Employee Assistance Programme and Mental Health First Aiders
- Cycle to Work scheme
- Easy access to your workplace pension through Cushon
- Discounted Private Medical Insurance (PMI)
- Opportunities to travel to other countries, experience different cultures and learn new practices.
But wait, there’s more! You'll also enjoy access to our Benefits and Wellbeing platform, Hive - offering huge array huge of retail discounts helping your money to go further, along with a Wellbeing Hub featuring resources to support your physical and mental health. A Celebrating You section showcasing the ways we recognise and reward our valued team members. Plus, a dedicated Grow with Us area sharing the exciting development opportunities and training designed to support you to thrive and grow at Busy Bees.
Role Responsibilities:What to Expect as a Nursery Practitioner:
- Create a Safe, Stimulating Environment: Prepare materials and arrange rooms to encourage children's growth and learning.
- Lead Educational Activities: Plan and deliver activities that support children's physical, emotional, intellectual, and social development, aligned with the Early Years Foundation Stage (EYFS).
- Key Person Role: Oversee children’s development, care needs, and build strong family connections.
What We’re Looking For
- Level 3 (or above) qualification in Early Years Education.
- Proven experience in working with children under 5 and a genuine interest in early childhood education
- Skills: Good communication capable or, excellent organisational skills, and the ability to apply knowledge of child development to plan and deliver activities.
At Busy Bees, we’re committed to care, quality, value, and service. If you have previous experience working with children, ideally as an Early Years Educator, Nursery Practitioner, Nursery Assistant or Nursery Nurse and you’re ready to make a meaningful impact in early childhood education we encourage you to apply!
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Political Affairs Internship Part-Time in Worldwide - Remote Worldwide - Political Team
Posted 2 days ago
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Political Affairs Internship Part-Time in Worldwide - Remote Worldwide - Political Team
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Political Affairs Internship Part-Time in Worldwide - Remote Worldwide - Political Team
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Political Affairs Internship Part-Time in Worldwide - Remote Worldwide - Political Team
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Political Affairs Internship Part-Time in Worldwide - Remote Worldwide - Political Team
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Political Affairs Internship Part-Time in Worldwide - Remote Worldwide - Political Team
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Political Affairs Internship Part-Time in Worldwide - Remote Worldwide - Political Team
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