252 Jobs in Warrenpoint

Where:   EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ) 
Full time:  Permanent 
Salary:  £25,087.00 rising to £5,684.00 at 9 months in role, plus uncapped commission 
Hourly rate:  £12 2 per hour rising to 3.12 per hour at 9 months in role

Start date: 3rd November 2025 

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in North Tyneside .

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of  £25,087.00 rising to £25,684.00 ter 8 months of being here, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
• Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

About EE

We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.

We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK.

That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn. 

We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. 

We think we’ve got something special here. We want everyone to feel proud about working at EE – and feel excited about where we’re going and what we’re going to do. Want to join in? 

Why this job matters

We’re looking for a Commission Analysis Professional to join the team and play a key role in designing and delivering motivational commission schemes for our frontline teams in Contact Centre Sales, Retail, and Care operations. 

You’ll be responsible for creating simple, engaging commission structures that reward great customer outcomes and business success. You’ll set ambitious yet achievable targets, provide insightful analysis and investigations, and maintain robust commission systems with strong audit controls.

Furthermore, you’ll calculate commission payments and ensure colleagues have clear visibility of their earnings, supporting them with any commission-related queries and helping colleagues understand how their performance translates into commission. 

What you’ll be doing

The role of a Commission Analysis Professional includes a range of responsibilities that  will evolve in line with business and team priorities. Key tasks include : 

1.    Build and maintain regular data models that give recommendations for target setting and commission scheme design

2.    Own and Produce ad hoc analysi s and insights to address problem statements and support business decisions and commission scheme development

3.    Lead on projects using complex data to drive decision making and translate this into easy-to-understand presentations that form clear recommendations to key stakeholders

4.    Support our customers in understanding their commission schemes each month through clear, engaging communications – ensuring they have the visibility needed to succeed

5.    Calculate and audit commission payments in accordance with commission scheme design and rules

6.    Design, build, maintain and evolve commission calculation systems that automate 95% of standard calculations

7.    Manage the remaining 5% of calculations involving complex exceptions that require manual intervention

8.    Provide simple intra-month commission statements to frontline teams, and demonstrate our personal values when handling any queries

9.    Deliver all work with high accuracy and efficiency , ensuring timely visibility whilst getting payments right first time.  

Benefits

• Annual on target bonus 10% (based on both personal and company performance)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
• 2 weeks carer’s leave
• From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• Life Assurance (4 x life cover pay)
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.
• Discounted EE TV including TNT Sport and the NOW Entertainment membership.
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• Volunteering days so you can give back to your local community.
• Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’
• 24/7 private virtual GP appointments for UK colleagues

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’ 

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development. 

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Job Title: Senior Compliance Monitoring Officer
Location: Newcastle – Hybrid – Three Days in Office
Employment Type: Permanent
Hours: Monday - Friday

AA Summary

Think the AA is just about roadside assistance? Think again!

As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us?

#LI-EJ1 #LI-Hybird

Join our Group Risk & Compliance team as a Senior Compliance Monitoring Officer, where you'll play a vital role in our second line of defence. Reporting to the Head of Assurance, you'll help safeguard the AA by delivering robust assurance across our operations.

You'll lead on compliance monitoring, ensuring we meet regulatory and legislative standards. Your work will span ISO audits, panel insurer reviews, and other key assurance activities that keep our business running smoothly and responsibly.

This is a fantastic opportunity to bring your expertise to a high-profile role, where your insights will shape how we manage risk and uphold compliance across the organisation.

• Scope and deliver assurance reviews across key regulatory risk areas, including Conduct Risk, Customer Outcomes, and Consumer Duty.
• Support the development and execution of the annual Assurance Plan, ensuring timely delivery and escalation of any gaps or deficiencies.
• Provide mentorship and oversight to team members, reviewing outputs and ensuring alignment with departmental standards.
• Lead ad-hoc investigations and reviews in response to regulatory guidance or senior leadership requests.
• Design detailed test plans and gather evidence to support clear, auditable findings.
• Collaborate with the Head of Assurance to produce insightful dashboards and management reports for governance forums.
• Build strong relationships with stakeholders, including senior leaders, to communicate review scopes, findings, and agreed actions.
• Drive the action management programme, ensuring timely resolution and robust evidence for action closure.
• Stay informed on emerging regulations through horizon scanning and liaise with the Technical Policy and Risk team.
• Contribute to board-level reporting and support the ongoing development of the risk-based Assurance Plan.

• Strong understanding of general insurance regulation and the FCA’s approach, priorities, and expectations.
• Proven ability to interpret complex regulatory requirements and translate them into practical, actionable advice.
• Confident in engaging and constructively challenging senior stakeholders across the business.
• Skilled in mentoring and supporting team members, with experience in reviewing work and providing feedback.
• Commercially aware, with insight into insurance product distribution via contact centres and associated customer risks.
• Excellent communication skills, able to convey compliance requirements clearly and concisely.
• Highly organised, with the ability to manage competing priorities and deliver high-quality outcomes.
• Experience in planning and delivering compliance monitoring and assurance activities.
• Strong analytical skills, with the ability to assess diverse situations and provide sound, objective decisions.

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.

We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.

Job Title: Compliance Monitoring Officer
Location: Newcastle – Hybrid – Three Days in Office
Employment Type: Permanent
Hours: Monday - Friday

AA Summary

Think the AA is just about roadside assistance? Think again!

As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us?

#LI-EJ1 #LI-Hybird

Join our Group Risk & Compliance team as a Compliance Monitoring Officer, where you'll play a vital role in our second line of defence. Reporting to the Head of Assurance, you'll help safeguard the AA by delivering robust assurance across our operations.

You'll lead on compliance monitoring, ensuring we meet regulatory and legislative standards. Your work will span ISO audits, panel insurer reviews, and other key assurance activities that keep our business running smoothly and responsibly.

This is a fantastic opportunity to bring your expertise to a high-profile role, where your insights will shape how we manage risk and uphold compliance across the organisation.

• Scope and deliver assurance reviews across key regulatory risk areas, including Conduct Risk, Customer Outcomes, and Consumer Duty.
• Support the development and execution of the annual Assurance Plan, ensuring timely delivery and escalation of any gaps or deficiencies.
• Provide mentorship and oversight to team members, reviewing outputs and ensuring alignment with departmental standards.
• Lead ad-hoc investigations and reviews in response to regulatory guidance or senior leadership requests.
• Design detailed test plans and gather evidence to support clear, auditable findings.
• Collaborate with the Head of Assurance to produce insightful dashboards and management reports for governance forums.
• Build strong relationships with stakeholders, including senior leaders, to communicate review scopes, findings, and agreed actions.
• Drive the action management programme, ensuring timely resolution and robust evidence for action closure.
• Stay informed on emerging regulations through horizon scanning and liaise with the Technical Policy and Risk team.
• Contribute to board-level reporting and support the ongoing development of the risk-based Assurance Plan.

• Strong understanding of general insurance regulation and the FCA’s approach, priorities, and expectations.
• Proven ability to interpret complex regulatory requirements and translate them into practical, actionable advice.
• Confident in engaging and constructively challenging senior stakeholders across the business.
• Skilled in mentoring and supporting team members, with experience in reviewing work and providing feedback.
• Commercially aware, with insight into insurance product distribution via contact centres and associated customer risks.
• Excellent communication skills, able to convey compliance requirements clearly and concisely.
• Highly organised, with the ability to manage competing priorities and deliver high-quality outcomes.
• Experience in planning and delivering compliance monitoring and assurance activities.
• Strong analytical skills, with the ability to assess diverse situations and provide sound, objective decisions.

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.

We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.

Job Title: Risk & Compliance Monitoring Officer
Location: Newcastle – Hybrid – Three Days in Office
Employment Type: Permanent
Hours: Monday - Friday

AA Summary

Think the AA is just about roadside assistance? Think again!

As one of the UK's most trusted brands, we provide a wide range of services to millions of customers. From comprehensive Home and Motor Insurance to personalised Financial Services like Loans and Savings, and outstanding B2B, Consumer, Business Services, Driver Training, Car Care, and Service Maintenance and Repair, we've got you covered. Our mission is to keep Britain moving, and we're looking for dedicated individuals to join our team. Ready to join us?

#LI-EJ1 #LI-Hybird

Join our Group Risk & Compliance team as a Risk & Compliance Monitoring Officer, where you'll play a vital role in our second line of defence. Reporting to the Head of Assurance, you'll help safeguard the AA by delivering robust assurance across our operations.

You'll lead on compliance monitoring, ensuring we meet regulatory and legislative standards. Your work will span ISO audits, panel insurer reviews, and other key assurance activities that keep our business running smoothly and responsibly.

This is a fantastic opportunity to bring your expertise to a high-profile role, where your insights will shape how we manage risk and uphold compliance across the organisation.

• Scope and deliver assurance reviews across key regulatory risk areas, including Conduct Risk, Customer Outcomes, and Consumer Duty.
• Support the development and execution of the annual Assurance Plan, ensuring timely delivery and escalation of any gaps or deficiencies.
• Provide mentorship and oversight to team members, reviewing outputs and ensuring alignment with departmental standards.
• Lead ad-hoc investigations and reviews in response to regulatory guidance or senior leadership requests.
• Design detailed test plans and gather evidence to support clear, auditable findings.
• Collaborate with the Head of Assurance to produce insightful dashboards and management reports for governance forums.
• Build strong relationships with stakeholders, including senior leaders, to communicate review scopes, findings, and agreed actions.
• Drive the action management programme, ensuring timely resolution and robust evidence for action closure.
• Stay informed on emerging regulations through horizon scanning and liaise with the Technical Policy and Risk team.
• Contribute to board-level reporting and support the ongoing development of the risk-based Assurance Plan.

• Strong understanding of general insurance regulation and the FCA’s approach, priorities, and expectations.
• Proven ability to interpret complex regulatory requirements and translate them into practical, actionable advice.
• Confident in engaging and constructively challenging senior stakeholders across the business.
• Skilled in mentoring and supporting team members, with experience in reviewing work and providing feedback.
• Commercially aware, with insight into insurance product distribution via contact centres and associated customer risks.
• Excellent communication skills, able to convey compliance requirements clearly and concisely.
• Highly organised, with the ability to manage competing priorities and deliver high-quality outcomes.
• Experience in planning and delivering compliance monitoring and assurance activities.
• Strong analytical skills, with the ability to assess diverse situations and provide sound, objective decisions.

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.

We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.