What Jobs are available in Wynyard Village?

About the Role

We are looking for a motivated and professional Customer Service / Hire Desk Support person to join our team. This is a front-line role where you'll be the first point of contact for our customers, handling enquiries and ensuring a smooth customer journey from start to finish.

You'll play a key role in:

• Acting as the main contact for customer enquiries via email, phone, and in person.
• Generating hire quotes and processing bookings.
• Scheduling customer machines for repair and coordinating the process.
• Keeping customers updated on job progress, ensuring excellent communication throughout.
• Providing clear and friendly support on hire desk systems.

What We're Looking For

The ideal candidate will be confident, approachable, and able to manage a busy workload while keeping customers happy.

Essential skills & attributes:

• Excellent telephone manner and strong written communication skills.
• Ability to remain calm under pressure and think on your feet.
• Strong organisational skills with attention to detail.
• A proactive, customer-first attitude.

Desirable:

• Knowledge or experience within the water jetting / vacuum industry (advantageous but not essential).

Job Type: Full-time

Pay: £24,420.00-£27,000.00 per year

Experience:

• Customer service: 3 years (preferred)

Work Location: In person

Are you a skilled electro-mechanical engineer with a passion for solving complex problems and delivering exceptional service? Our client is looking for a Crane Service Engineer to join their experienced service team, working with a wide range of clients to inspect, maintain, and repair their overhead cranes and lifting equipment.

What You’ll Get in Return

• Starting salary between £40,000 – £5,000, depending on experience
• Earning potential of 0,000 – £6 000+ through overtime and out-of-hours work
• 33 days holiday (including bank holidays)
• Company vehicle and fuel card, with personal use allowance
• Ongoing industry training and support for professional development
• Career progression opportunities
• Plus, a range of additional benefits designed to support your wellbeing and growth

Role Overview

As a Crane Service Engineer, you’ll provide an expert service and safety advice to help their customers stay compliant and productive. You’ll travel to customer sites, diagnose faults, carry out repairs, and ensure lifting systems are operating safely and efficiently.

Responsibilities & Daily Tasks

• Inspect, service, and repair overhead cranes, hoists, jib cranes, runway systems, and mobile gantries.
• Travel to customer sites in a company vehicle to conduct planned maintenance and respond to breakdowns.
• Diagnose and resolve electrical faults - often without detailed drawings - and carry out repairs or component replacements.
• Work with motors, drives, gearboxes, hydraulics, pneumatics, and control panels.
• Perform basic welding and fabrication tasks (desirable).
• Operate lifting equipment safely, including slinging and lifting operations.
• Troubleshoot engineering issues to minimise customer downtime.
• Inspect lifting equipment for safety and compliance.
• Liaise with customers to explain work carried out and recommend improvements.
• Maintain accurate service records and update compliance documentation.
• Provide clear, professional reports and deliver outstanding customer service with a safety-first approach.

Skills, Experience & Person Specification

• Proven experience in a multi-skilled engineering role with an electrical bias.
• Strong electrical fault-finding skills.
• Experience with three-phase systems - motors, drives, gearboxes, and hoists
• Understanding of hydraulics, pneumatics, and mechanical lifting systems.
• Welding/fabrication experience (desirable).
• Comfortable working at height and in confined environments.
• Valid UK Driving Licence (essential).
• Strong problem-solving and analytical skills.
• Excellent communication and customer service abilities.
• Organised, safety-conscious, and committed to continuous improvement.
• Professional, proactive, and adaptable.

Desirable Qualifications

• LEEA, IPAF, EMSS Safety Passport, Abrasive Wheels, Harness Training, Working at Height.

This is a fantastic opportunity to join a growing business and play a key role in the expansion of their field service team of engineers.

If you are interested in this role, click ‘apply now’.

NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.

The Role

Head of Sales, you’ll be responsible for driving revenue growth across residential property sales, valuations, and new business development. You’ll lead and build your sales team, ensuring we consistently deliver exceptional results and a high-quality customer journey. This is a senior leadership role with huge scope to make an impact and grow with the business.

Key Responsibilities

Lead and manage sales operations to exceed targets and KPIs.

Drive instructions and completions across the North East property market.

Develop and implement sales strategies to grow market share.

Actively generate new valuation opportunities through networking, partnerships, and marketing.

Ensure the highest levels of customer care and compliance throughout the sales process.

Work closely with the leadership team to shape the future of Orange Sales & Lettings.

About You

We’re looking for a confident and results-driven leader who thrives in a fast-paced, competitive environment. You’ll need to be:

An experienced property sales professional with a proven track record in estate agency sales.

Commercially astute, target-driven, and highly motivated.

A strong leader who can build, develop, and hold a team accountable.

Skilled in winning new instructions and building long-term relationships with clients.

Highly organised, resilient, and adaptable.

This role would suit an experienced valuer perhaps that is looking to take that next step in an exciting career.