4 Academic Advising jobs in the United Kingdom

• Meeting and Greeting Students Face to Face
• Inspection of rooms, visiting rooms
• Supporting with light cleaning
• Assisting to resolve any student issues / concerns
• Supporting check-in and check-out processes

About OES 

At OES, we’re passionate about enhancing lives through education, working collaboratively to deliver powerful learning experiences.

We partner with the world’s leading universities to enhance the student experience for the digital era to meet our purpose of being the world’s most impactful enabler of education. At OES, we are passionate about student success and the future of education.  

The Opportunity 

We are seeking a Student Support Advisor to join our team on a fixed term contract which will run up until 31st October 2025.

Day-to-day the Student Advisors are the first inbound point of contact for students via phone, email, and web chatter, dealing with a range of queries or issues. These include general academic advice, emotional support, technical assistance as well as enquiries relating to courses and University processes. In addition, they provide outbound support to struggling students and those at risk of disengagement, helping resolve barriers to success. They will have a deep understanding of university policy, procedure, and regulations, providing proactive support to encourage and improve student engagement and progression. 

Reporting to the Programme & Student Success Manager, the Student Advisor will join a team of authentic, passionate people that all want you to be the best that you can be.

Our Student support team cover hours between 7am and 7pm, with flexibility amongst the team. This role will work primarily remotely, however there is the expectation to meet with management a minimum of once per fortnight in the greater Edinburgh area.

Requirements

About You 

To be successful in this role, we are looking for someone with the following: 

• An authentic person with a story to tell – we believe life experiences add to our ability to work things out, make good decisions and ultimately help our students 
• Previous experience in a support role providing excellent support to end user customers (we’re open here, tell us who you’ve supported throughout your career so far) 
• A minimum Bachelor level degree is preferred 
• Obviously, it goes without saying you’ll have great communication and people skills 
• A solution focused approach with a pro-active attitude to supporting your customers 
• You’ll love being part of a team and contributing to it’s success 
• Availability for different shift patterns (see above) 

Salary £23,000 - £26,000

Benefits

• Engaging & vibrant organisational culture

• 35 hour working week
• Flexible working (remote-first with hybrid office opportunities). 
• OES values driven recruitment principles
• Career-life fit – health & wellbeing focus
• 25 days of annual leave + Bank holidays (Pro rata)
• OES strategy reflects respect, honesty & diversity
• Continuous improvement through challenging & meaningful work
• High growth industry & strong partner/shareholder backing
• We are proud to support the Living the Wage movement

ABOUT THE ROLE

ProfessionLX specializes in professional services where we engage our employees to empower them to excel for our customers. We are currently seeking Academic Advisor & Test Examiner candidates to support RAF Mildenhall. This position supports the U.S. Air Force Education & Training Section by providing academic advising to military personnel, civilians, and dependents, and by proctoring official exams (Pearson VUE, FAA, DLPT, DLAB, and others) in a secure, compliant environment. The role requires strong knowledge of U.S. military education programs (e.g., CCAF, AFCOOL, SkillBridge), excellent customer service skills, and the ability to work independently while following standardized procedures. Experience with USAF education systems and previous work in a base education center are highly desirable.

WHAT YOU WILL DO

You’ll work one-on-one with active-duty service members, civilian employees, and eligible dependents to guide them through their educational goals — from basic skills to graduate-level programs.

You’ll advise on college options, credentialing programs like AFCOOL, and officer accession pathways, helping learners align their studies with personal and professional development.

You’ll assist with understanding and completing applications for Tuition Assistance, VA benefits, scholarships, and grants.

You’ll be the go-to resource for helping students leverage programs like the SkillBridge initiative, ensuring they’re aware of career-aligned opportunities.

You’ll serve as the primary test proctor for a wide range of examinations including Pearson VUE, FAA, and Air Force-specific tests (DLPT, DLAB, CDCs, etc.).

You’ll ensure all exams are administered under strict compliance standards, maintain test logs, and respond immediately to any issues that could compromise test integrity.

You'll be responsible for logging student interactions, scheduling, and documenting test activity in systems like AFAEMS.

You’ll also prepare and submit weekly reports, help track exam results, and support internal audits with accurate record keeping.

While much of your work is independent, you’ll coordinate with the Education & Training Section (ETS) Chief, support CCAF graduation events, and serve as a knowledgeable presence in the center.

You’ll also monitor and manage the physical testing environment, ensure proper use of secure materials, and maintain compliance with operational security standards.

WHAT YOU WILL BRING

YOUR EDUCATION AND CERTIFICATIONS