1,039 Accident Claims jobs in the United Kingdom
Claims Handler Specialist
Posted 3 days ago
Job Viewed
Job Description
- Manage a portfolio of diverse insurance claims, ensuring timely and accurate processing.
- Investigate claims by gathering information, obtaining statements, and reviewing documentation.
- Assess liability and determine coverage based on policy terms and conditions.
- Negotiate settlements with policyholders, third parties, and legal representatives.
- Authorise and process payments in accordance with company guidelines and authority levels.
- Maintain accurate and comprehensive claim files, documenting all actions taken and decisions made.
- Communicate effectively with policyholders, brokers, and other stakeholders throughout the claims process.
- Adhere to all relevant regulatory requirements and company policies.
- Identify potential fraudulent claims and escalate as necessary.
- Contribute to the continuous improvement of claims handling processes and procedures.
- Proven experience in handling insurance claims, preferably within a specific line of business (e.g., motor, property, personal lines).
- Strong understanding of insurance law and claims handling best practices.
- Excellent analytical and problem-solving skills, with the ability to make sound judgments.
- Exceptional negotiation and communication skills.
- Proficiency in using claims management systems and relevant software.
- A customer-focused approach with a commitment to delivering high-quality service.
- Ability to manage a caseload efficiently and prioritise tasks effectively.
- Attention to detail and a high level of accuracy.
- Relevant professional qualifications (e.g., Cert CII) are advantageous but not essential.
Insurance Claims Handler - Specialist Risks
Posted 3 days ago
Job Viewed
Job Description
- Investigate, assess, and manage a caseload of specialist insurance claims from inception to settlement.
- Interpret complex policy wordings and assess coverage under various insurance products.
- Gather and analyse all relevant documentation and evidence pertaining to claims.
- Liaise effectively with policyholders, brokers, third-party adjusters, and legal advisors.
- Negotiate settlements within delegated authority limits or make recommendations for senior approval.
- Ensure claims are handled in compliance with regulatory requirements, company procedures, and best practices.
- Maintain accurate and up-to-date records of all claim activities on the claims management system.
- Identify potential fraudulent claims and follow established protocols for investigation.
- Provide clear and timely communication to all stakeholders regarding claim progress and decisions.
- Contribute to the continuous improvement of claims handling processes and procedures.
Qualifications:
- Proven experience as an Insurance Claims Handler, with specific experience in specialist lines (e.g., professional indemnity, D&O, cyber, property, casualty).
- Strong understanding of insurance principles, policy wordings, and claims investigation techniques.
- Excellent analytical and problem-solving skills, with a keen eye for detail.
- Exceptional communication, negotiation, and interpersonal skills.
- Ability to manage a complex caseload efficiently and effectively.
- Proficiency in using claims management systems and standard office software.
- Relevant professional qualifications (e.g., CII) are highly desirable.
- Ability to work independently and as part of a collaborative team.
- A commitment to ethical conduct and professional integrity.
- Adaptability and willingness to learn about new specialist insurance products.
Claims Specialist
Posted 11 days ago
Job Viewed
Job Description
Are you an experienced Natural Resources Claims professional, ideally with knowledge of London Market claims processes and procedures?
Are you excited to join a claims team that handles Natural Resources claims on behalf of some of the world's most important Energy, Power and Renewables organisations?
If so, we have a fantastic hybrid role with flexibility to work both virtually and from our flagship London or Chelmsford offices.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
In this exciting role, you will be primarily responsible for the management, strategy and process for the notification, agreement, collection, and successful settlement of a portfolio of Natural Resources Claims.
Notification of claims to all markets.
Negotiation and liaison with markets, clients, loss adjusters, placement teams, appointed experts, network offices and underwriters.
Conduct analysis to establish the claims history for a particular client or business portfolio and identify trends and patterns in claims for a client or business segment.
Negotiate the payment and settlement of claims with clients and underwriters.
Coordinate discussions and meetings to ensure superior level of communication between the client, underwriter and their representatives concerning the proposed settlement.
Engage with line management and the Head of Natural Resources Advocacy in the development of strategy to conclude contentious claims.
Attend meetings with international clients and brokers in London.
How this opportunity is different
Our Global Claims team at Aon is truly welcoming and team focused. We have a wealth of experience on hand ready to coach and mentor new members of the team to become the very best Claims Specialists that they can be. With hybrid working, a comprehensive and flexible benefits package and outstanding career possibilities this is a phenomenal opportunity and time to join our team.
Skills and experience that will lead to success
Experience Dealing with claims from First Notification of Loss to resolution.
Knowledge of Natural Resources Claims with the confidence to coordinate meetings with our networks, clients, underwriters and experts.
Experience of the CLASS and ECF Processing system (preferable)
Proficient in word and excel
Strong Interpersonal skills
Can be from either a Broker or Insurer background.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
Claims Specialist- Natural Resources
Are you an experienced Natural Resources Claims professional, ideally with knowledge of London Market claims processes and procedures?
Are you excited to join a claims team that handles Natural Resources claims on behalf of some of the world's most important Energy, Power and Renewables organisations?
If so, we have a fantastic hybrid role with flexibility to work both virtually and from our flagship London or Chelmsford offices.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
In this exciting role, you will be primarily responsible for the management, strategy and process for the notification, agreement, collection, and successful settlement of a portfolio of Natural Resources Claims.
Notification of claims to all markets.
Negotiation and liaison with markets, clients, loss adjusters, placement teams, appointed experts, network offices and underwriters.
Conduct analysis to establish the claims history for a particular client or business portfolio and identify trends and patterns in claims for a client or business segment.
Negotiate the payment and settlement of claims with clients and underwriters.
Coordinate discussions and meetings to ensure superior level of communication between the client, underwriter and their representatives concerning the proposed settlement.
Engage with line management and the Head of Natural Resources Advocacy in the development of strategy to conclude contentious claims.
Attend meetings with international clients and brokers in London.
How this opportunity is different
Our Global Claims team at Aon is truly welcoming and team focused. We have a wealth of experience on hand ready to coach and mentor new members of the team to become the very best Claims Specialists that they can be. With hybrid working, a comprehensive and flexible benefits package and outstanding career possibilities this is a phenomenal opportunity and time to join our team.
Skills and experience that will lead to success
Experience Dealing with claims from First Notification of Loss to resolution.
Knowledge of Natural Resources Claims with the confidence to coordinate meetings with our networks, clients, underwriters and experts.
Experience of the CLASS and ECF Processing system (preferable)
Proficient in word and excel
Strong Interpersonal skills
Can be from either a Broker or Insurer background.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
Claims Specialist
Posted 11 days ago
Job Viewed
Job Description
Are you an experienced Natural Resources Claims professional, ideally with knowledge of London Market claims processes and procedures?
Are you excited to join a claims team that handles Natural Resources claims on behalf of some of the world's most important Energy, Power and Renewables organisations?
If so, we have a fantastic hybrid role with flexibility to work both virtually and from our flagship London or Chelmsford offices.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
In this exciting role, you will be primarily responsible for the management, strategy and process for the notification, agreement, collection, and successful settlement of a portfolio of Natural Resources Claims.
Notification of claims to all markets.
Negotiation and liaison with markets, clients, loss adjusters, placement teams, appointed experts, network offices and underwriters.
Conduct analysis to establish the claims history for a particular client or business portfolio and identify trends and patterns in claims for a client or business segment.
Negotiate the payment and settlement of claims with clients and underwriters.
Coordinate discussions and meetings to ensure superior level of communication between the client, underwriter and their representatives concerning the proposed settlement.
Engage with line management and the Head of Natural Resources Advocacy in the development of strategy to conclude contentious claims.
Attend meetings with international clients and brokers in London.
How this opportunity is different
Our Global Claims team at Aon is truly welcoming and team focused. We have a wealth of experience on hand ready to coach and mentor new members of the team to become the very best Claims Specialists that they can be. With hybrid working, a comprehensive and flexible benefits package and outstanding career possibilities this is a phenomenal opportunity and time to join our team.
Skills and experience that will lead to success
Experience Dealing with claims from First Notification of Loss to resolution.
Knowledge of Natural Resources Claims with the confidence to coordinate meetings with our networks, clients, underwriters and experts.
Experience of the CLASS and ECF Processing system (preferable)
Proficient in word and excel
Strong Interpersonal skills
Can be from either a Broker or Insurer background.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
Claims Specialist- Natural Resources
Are you an experienced Natural Resources Claims professional, ideally with knowledge of London Market claims processes and procedures?
Are you excited to join a claims team that handles Natural Resources claims on behalf of some of the world's most important Energy, Power and Renewables organisations?
If so, we have a fantastic hybrid role with flexibility to work both virtually and from our flagship London or Chelmsford offices.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
In this exciting role, you will be primarily responsible for the management, strategy and process for the notification, agreement, collection, and successful settlement of a portfolio of Natural Resources Claims.
Notification of claims to all markets.
Negotiation and liaison with markets, clients, loss adjusters, placement teams, appointed experts, network offices and underwriters.
Conduct analysis to establish the claims history for a particular client or business portfolio and identify trends and patterns in claims for a client or business segment.
Negotiate the payment and settlement of claims with clients and underwriters.
Coordinate discussions and meetings to ensure superior level of communication between the client, underwriter and their representatives concerning the proposed settlement.
Engage with line management and the Head of Natural Resources Advocacy in the development of strategy to conclude contentious claims.
Attend meetings with international clients and brokers in London.
How this opportunity is different
Our Global Claims team at Aon is truly welcoming and team focused. We have a wealth of experience on hand ready to coach and mentor new members of the team to become the very best Claims Specialists that they can be. With hybrid working, a comprehensive and flexible benefits package and outstanding career possibilities this is a phenomenal opportunity and time to join our team.
Skills and experience that will lead to success
Experience Dealing with claims from First Notification of Loss to resolution.
Knowledge of Natural Resources Claims with the confidence to coordinate meetings with our networks, clients, underwriters and experts.
Experience of the CLASS and ECF Processing system (preferable)
Proficient in word and excel
Strong Interpersonal skills
Can be from either a Broker or Insurer background.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
Senior Claims Handler - Specialist Lines
Posted 2 days ago
Job Viewed
Job Description
Senior Claims Handler - Specialist Liability
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities:
- Investigate, assess, and manage complex liability insurance claims from inception to settlement.
- Determine coverage, liability, and quantum in accordance with policy terms and conditions.
- Conduct thorough investigations, including obtaining necessary documentation, witness statements, and expert reports.
- Negotiate settlements with claimants, legal representatives, and third parties.
- Manage claim reserves accurately and review periodically.
- Ensure compliance with all relevant legislation, regulatory requirements, and company procedures.
- Maintain clear, concise, and accurate records of all claim activities on the claims management system.
- Liaise with loss adjusters, legal advisors, and other external service providers.
- Provide guidance and support to junior claims handlers.
- Identify potential fraudulent claims and escalate as appropriate.
- Contribute to the continuous improvement of claims handling processes and best practices.
- Proven experience (minimum 5 years) in handling liability insurance claims.
- In-depth knowledge of various liability classes (e.g., Public Liability, Employers' Liability, Product Liability).
- Strong understanding of insurance law and claims investigation techniques.
- Excellent negotiation, communication, and interpersonal skills.
- Ability to analyze complex information and make sound judgments.
- Proficiency in using claims management software and standard office applications.
- Relevant professional qualifications (e.g., ACII or equivalent) are highly desirable.
- Ability to work effectively in a hybrid work model, demonstrating self-discipline and collaboration.
- Strong ethical standards and commitment to integrity.
- Detail-oriented with excellent organizational skills.
Senior Claims Handler - Specialist Lines
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities:
- Investigate, assess, and manage complex insurance claims within designated specialist lines (e.g., Professional Indemnity, Product Liability, Cyber).
- Adjudicate claims fairly and efficiently, determining coverage, liability, and quantum.
- Maintain clear and accurate claim files, documenting all communications, decisions, and actions taken.
- Communicate effectively with policyholders, brokers, legal representatives, and other stakeholders throughout the claims process.
- Negotiate settlements within authorised limits and refer complex cases to senior management or legal counsel.
- Ensure compliance with all relevant legislation, regulatory guidelines, and internal procedures.
- Identify potential fraud indicators and escalate as necessary.
- Contribute to the development and improvement of claims handling procedures and best practices.
- Mentor and provide guidance to junior claims handlers.
- Proactively manage claim reserves and ensure their accuracy.
- Participate in training sessions and maintain up-to-date knowledge of insurance products and market developments.
- Deliver exceptional customer service, treating all policyholders with empathy and respect.
- Proven experience as a Claims Handler, with a significant portion focused on specialist insurance lines.
- Strong understanding of insurance principles, contract law, and claims handling procedures.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication and negotiation skills, both written and verbal.
- Ability to manage a complex caseload and meet demanding deadlines.
- Proficiency in claims management software and Microsoft Office Suite.
- Relevant professional qualifications (e.g., CII) are highly desirable.
- A high degree of integrity and attention to detail.
- Ability to work collaboratively within a team environment.
- Customer-focused with a commitment to delivering excellent service.
- This pivotal role is key to our client's claims operations in Sheffield, South Yorkshire, UK .
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Claims Specialist - Halifax
Posted today
Job Viewed
Job Description
At Covéa Insurance , we're all about protecting what matters most - whether it's your home, your car, or your business. With our award-winning customer service and a wide range of insurance products, we're here to make a real difference.
Our purpose is simple but powerful: to help protect people against the worst happening and put it right if it does . It's what drives us every day, and it's why our people are proud to be part of something meaningful!
Our mission is to build inclusive, empowered teams where everyone feels welcome and valued! We celebrate what makes each of us unique and believe that diversity drives innovation and success. Whoever you are, we want you to feel confident being yourself in your team at work.
In this role, you'll be working in a department who specialise in handling Third Party claims arising from Covea Insurance's Commercial Lines Motor and Personal Lines Motor insurance products, where customer negligence is alleged.
This role is based on site at our Halifax office. We believe that working together in person fosters stronger collaboration, deeper engagement, and supports your professional growth!
Your future starts here! Join us and build skills that will last a lifetime.
What you can expect:
- Achieving strong customer performance results by working as a team
- Proactively assessing and resolving indemnity and liability, by using good initiative and sound judgement
- Clearly and informatively communicating with our policyholder and third-party customers via written and verbal methods
- Recovering monies from third parties and third party's insurers when our policyholder is not at fault for the accident
- Negotiating claim settlement and making payments relating to the damage caused by our insured driver to the respective parties involved in the motor incident
- Helping identify and prevent fraudulent claims
What will help you stand out?
- Experience with customer interaction and delivery of exceptional customer service
- Demonstrable teamwork skills
- Previous experience of handling motor claims is desirable, but not essential
- A keen attitude towards learning new things
- The ability and drive to achieve or exceed targets
- Strong organisational skills and the ability to prioritise workloads
- Strong attention to detail coupled with a tenacious mind set
- The capacity to manage and deal with change effectively and timely
- FIT / CII (Insurance qualifications) accreditation desirable
Not sure if you tick every box? That's okay!
At Covéa, we know that great people don't always meet every single requirement listed in a job ad. If this role excites you and you think you could be a good fit, we'd love to hear from you - so go ahead and apply! We're all about building a diverse, inclusive team where everyone can thrive.
Why join us?
- Flexible working - 36.25 hours a week with flexitime & hybrid options
- Annual pay review - plus performance bonuses (up to 30% depending on level)
- Generous holidays - 25-27 days + bank holidays, with buy/sell options
- Pension perks - 7.5% employer contribution, rising to 9% with your input
- A culture where everyone belongs - we're committed to diversity, equity & inclusion, with real action, employee-led community groups, and ongoing learning to make Covéa a place where everyone can thrive
- Mental & financial support - through our dedicated Wellbeing group
- Career growth - training, qualifications & apprenticeships to help you thrive
- Health & wellbeing - private medical cover, 24/7 Virtual GP, health checks, flu jabs & more
- Drive in style - Tusker Car Scheme with fully maintained insured vehicles
- Extra savings - gym discounts, Cycle to Work, and retail offers via Perkpal
- And much more !
Excited about this opportunity? So are we!
Apply today and be part of our journey.
As a Disability Confident Employer, we're committed to fair and accessible recruitment. If you need any adjustments or support during the application process, just let us know - we're here to help.
Applicants must currently reside in the United Kingdom and possess full and unrestricted right to work in the UK. Unfortunately, we are unable to offer Visa sponsorship for this role.
Salary:
Up to £27,000 (Dependent on Experience)
Working hours:
36.25
Claims Specialist u2013 Crisis Management
Posted 11 days ago
Job Viewed
Job Description
Are you an experienced Crisis Management (product recall, PV / Terrorism / A&H) Claims specialist who is ready to take the next step in your career?
Are you able to provide first class client service ultimately securing the best possible claims outcomes?
If so, then we'd love to hear from you in connection with this exciting new role!
This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a key member of our dynamic organisation, you will be responsible for management and administration of new and existing notifications, collections, settlements and successful resolution of a portfolio of first party claims within the Crisis Management claims team
Your responsibilities will include:
Managing a portfolio of Crisis Management claims from inception to resolution whilst ensuring exceptional service delivery and client satisfaction.
Management of the end to end claims process in conjunction with the broader Crisis Management team and our outsource provider
Provide proactive guidance for clients and Aon network offices to facilitate the settlement and conclusion of claims.
Ensuring outstanding levels of communication and collaborating closely with clients, carriers, Aon brokers and all stakeholders to facilitate efficient claims handling processes.
Liaison with product specific client/market teams and assist in providing key claims data.
How this opportunity is different
This is a fantastic opportunity to join our dynamic, welcoming, and collaborative team. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let's embark on this exciting journey together!
Skills and experience that will lead to success
London market claims handling knowledge and experience, ideally gained from a reputable insurance, broking or adjusting organisation within a first party products.
Proven experience of managing claims and delivering results in a client-facing environment.
Excellent communication, negotiation and interpersonal skills with the ability to build rapport with high-profile clients and stakeholders.
Strong understanding of insurance principles, policies and procedures.
Strong administration and organisational skills.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID
Claims Specialist - Crisis Management
Are you an experienced Crisis Management (product recall, PV / Terrorism / A&H) Claims specialist who is ready to take the next step in your career?
Are you able to provide first class client service ultimately securing the best possible claims outcomes?
If so, then we'd love to hear from you in connection with this exciting new role!
This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a key member of our dynamic organisation, you will be responsible for management and administration of new and existing notifications, collections, settlements and successful resolution of a portfolio of first party claims within the Crisis Management claims team
Your responsibilities will include:
Managing a portfolio of Crisis Management claims from inception to resolution whilst ensuring exceptional service delivery and client satisfaction.
Management of the end to end claims process in conjunction with the broader Crisis Management team and our outsource provider
Provide proactive guidance for clients and Aon network offices to facilitate the settlement and conclusion of claims.
Ensuring outstanding levels of communication and collaborating closely with clients, carriers, Aon brokers and all stakeholders to facilitate efficient claims handling processes.
Liaison with product specific client/market teams and assist in providing key claims data.
How this opportunity is different
This is a fantastic opportunity to join our dynamic, welcoming, and collaborative team. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let's embark on this exciting journey together!
Skills and experience that will lead to success
London market claims handling knowledge and experience, ideally gained from a reputable insurance, broking or adjusting organisation within a first party products.
Proven experience of managing claims and delivering results in a client-facing environment.
Excellent communication, negotiation and interpersonal skills with the ability to build rapport with high-profile clients and stakeholders.
Strong understanding of insurance principles, policies and procedures.
Strong administration and organisational skills.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID
Claims Specialist u2013 Crisis Management
Posted 11 days ago
Job Viewed
Job Description
Are you an experienced Crisis Management (product recall, PV / Terrorism / A&H) Claims specialist who is ready to take the next step in your career?
Are you able to provide first class client service ultimately securing the best possible claims outcomes?
If so, then we'd love to hear from you in connection with this exciting new role!
This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a key member of our dynamic organisation, you will be responsible for management and administration of new and existing notifications, collections, settlements and successful resolution of a portfolio of first party claims within the Crisis Management claims team
Your responsibilities will include:
Managing a portfolio of Crisis Management claims from inception to resolution whilst ensuring exceptional service delivery and client satisfaction.
Management of the end to end claims process in conjunction with the broader Crisis Management team and our outsource provider
Provide proactive guidance for clients and Aon network offices to facilitate the settlement and conclusion of claims.
Ensuring outstanding levels of communication and collaborating closely with clients, carriers, Aon brokers and all stakeholders to facilitate efficient claims handling processes.
Liaison with product specific client/market teams and assist in providing key claims data.
How this opportunity is different
This is a fantastic opportunity to join our dynamic, welcoming, and collaborative team. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let's embark on this exciting journey together!
Skills and experience that will lead to success
London market claims handling knowledge and experience, ideally gained from a reputable insurance, broking or adjusting organisation within a first party products.
Proven experience of managing claims and delivering results in a client-facing environment.
Excellent communication, negotiation and interpersonal skills with the ability to build rapport with high-profile clients and stakeholders.
Strong understanding of insurance principles, policies and procedures.
Strong administration and organisational skills.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID
Claims Specialist - Crisis Management
Are you an experienced Crisis Management (product recall, PV / Terrorism / A&H) Claims specialist who is ready to take the next step in your career?
Are you able to provide first class client service ultimately securing the best possible claims outcomes?
If so, then we'd love to hear from you in connection with this exciting new role!
This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
As a key member of our dynamic organisation, you will be responsible for management and administration of new and existing notifications, collections, settlements and successful resolution of a portfolio of first party claims within the Crisis Management claims team
Your responsibilities will include:
Managing a portfolio of Crisis Management claims from inception to resolution whilst ensuring exceptional service delivery and client satisfaction.
Management of the end to end claims process in conjunction with the broader Crisis Management team and our outsource provider
Provide proactive guidance for clients and Aon network offices to facilitate the settlement and conclusion of claims.
Ensuring outstanding levels of communication and collaborating closely with clients, carriers, Aon brokers and all stakeholders to facilitate efficient claims handling processes.
Liaison with product specific client/market teams and assist in providing key claims data.
How this opportunity is different
This is a fantastic opportunity to join our dynamic, welcoming, and collaborative team. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let's embark on this exciting journey together!
Skills and experience that will lead to success
London market claims handling knowledge and experience, ideally gained from a reputable insurance, broking or adjusting organisation within a first party products.
Proven experience of managing claims and delivering results in a client-facing environment.
Excellent communication, negotiation and interpersonal skills with the ability to build rapport with high-profile clients and stakeholders.
Strong understanding of insurance principles, policies and procedures.
Strong administration and organisational skills.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email
#LI-JV2
#LI-HYBRID