23 Account Coordinator jobs in the United Kingdom

Key Account Coordinator

Birmingham, West Midlands Metro

Posted today

Job Viewed

Tap Again To Close

Job Description

Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.


At Metro, it is our innovative technologies, pushing of boundaries and, most importantly, our employees that set us apart. We pride ourselves on going the extra mile, creating tailored solutions and acting in the best interests of our clients to ensure exemplary customer experience.


We are looking for a proactive individual with a strong background in ocean freight to join our team. In this role, you will be working in our Key Account team supporting the management and growth of one of Metro’s largest customers. This role will provide exposure to carriers and customers alike with great opportunity for career development. If you have experience in ocean freight, excellent organisational skills, and a knack for problem-solving, we would love to hear from you.


Key Responsibilities

  • Strategic pricing planning to support global distribution
  • Building and enhancing carrier and trade portfolios
  • Support RFQs and pricing updates
  • Support spot quoting & follow up
  • Support with carrier business reviews
  • Coordination with Operations teams on booking escalation and resolution
  • Support in customer business review preparations
  • Other tasks as required


Essential Skills & Experience

  • Ocean freight background
  • Load planning
  • Strong communication skills
  • Computer literate – MS Office experience
  • Proactive
  • Strong time management and problem solving skills
  • Excellent attention to detail
  • A sense of urgency
  • Good knowledge of ocean carrier landscape
  • An understanding of ocean market and trades


Desirable Skills & Experience

  • An understanding of FCL, LCL, Roll-On/Roll-Off and Out-of-Gauge desirable
  • Freight management software experience is desirable e.g. CargoWise
  • DG Training advantageous
  • Quoting experience
  • RORO pricing experience
  • Experience with airfreight and roadfreight
  • Tenders and RFQs


Why choose Metro?

  • Competitive salary including a bonus, which is paid twice a year!
  • Access to our benefits, discounts and wellness platform including offers on gym memberships, a wide range of restaurants, retail and much more
  • Health cash plan
  • Octopus Electric Vehicle car scheme
  • Free parking
  • Casual dress Fridays
  • Respectful working environment
  • Plenty of opportunities for training and development


We are looking for candidates who are happy to work in the office full-time during regular business hours.

This advertiser has chosen not to accept applicants from your region.

National Account Coordinator

Candid hire

Posted today

Job Viewed

Tap Again To Close

Job Description

National Account Coordinator

Monday to Friday

Salary: £25-30k plus up to 25% bonus of yearly salary

Location: Normanton

Company: Welfare Hire (part of the Kelling Group)

Welfare Hire is the UK's market leader in ECO mobile welfare and lighting, with the largest and most modern fleet nationwide. Following major investment and continued growth, we're looking for a National Account Coordinator to join our expanding team.

This role suits a proactive, customer-focused individual who thrives on building strong relationships and supporting business growth. You'll work closely with our National Account Sales team—providing client reports, identifying new opportunities, and helping deliver innovative, value-added solutions to our customers.

What you'll do:

  • Support the National Account Sales team with client information, reporting, and account coordination
  • Build and maintain strong relationships with key clients
  • Identify new business opportunities and help promote Welfare Hire's full portfolio
  • Collaborate across sales and support teams to ensure exceptional service and account management

What we're looking for:

  • Organized, confident communicator with a strong customer focus
  • Experience in sales support or account management (large accounts desirable)
  • Ability to build credible, long-term client relationships
  • Ambitious and eager to develop within a growing, high-performing team

Responsibilities:

Working with the National Account sales team and customers to build best-in-class customer account management for strategic, long-term growth and development, you will be a key team player with responsibilities in:

Account Management Support

  • Creating account review reports and presentations, including service level KPIs and sales analysis.
  • Preparing for and attending meetings and strategic events with the NAM team and/or customers as required.
  • Researching, analysing, and mapping out strategic customer projects, pipelines, and opportunities.
  • Mapping and building contacts, stakeholders, project information, and CRM systems.
  • Collaborating with the senior team on various projects.

Business Development Support

  • Cultivating and maintaining strong relationships with stakeholders at various levels within national accounts.
  • Proactively managing sales portfolios to identify and develop new business areas, projects, and initiatives.
  • Shadowing and collaborating with senior sales team members to support new business development efforts.
  • Organizing and participating in significant customer events and trade shows to strengthen brand presence.
  • Promoting the Welfare Hire brand and its core values, ensuring a market-leading image is upheld.

Requirements:

  • Strong focus on sales and customer service.
  • Highly motivated self-starter with excellent initiative.
  • Exceptional communication skills, both verbal and written.
  • Proven ability to build strong internal and client relationships.
  • Competent in creating presentations, sales analysis, and management reports.
  • Able to work under pressure, prioritize tasks, and meet dynamic deadlines with high-quality results.
  • Team player with the ability to collaborate effectively with colleagues at all levels and build rapport with both internal and external customers.
  • Proficient in data creation and manipulation using Excel.
  • Strong organizational and administrative skills, with a keen attention to detail and ability to maintain accurate records.

The role benefits include a competitive salary and very attractive bonus scheme.

This is a great opportunity to join a fast-growing business and dynamic team with future development opportunities.

Job Types: Full-time, Permanent

Pay: £5,000.00- 0,000.00 per year

Benefits:

  • Company pension
  • On-site parking
  • Referral programme

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Customer Account Coordinator

Barnsley, Yorkshire and the Humber Wabtec Corporation

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

It's not just about your career or job title. It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
**Who will you be working with?**
Melett Ltd, a Wabtec Company ( are recruiting an experienced Customer Account Coordinator to join their team in Barnsley.
Melett, is a major global player in the automotive turbocharger aftermarket and part of the Wabtec Corporation Turbocharger Group. We pride ourselves on our product quality and service levels. We engineer, manufacture, and distribute turbochargers, along with the sub-assemblies, repair kits and individual components for turbochargers across the world to a range of businesses throughout the value chain.
**Position:** Customer Account Coordinator
**Salary:** £Competitive
**Location:** S75 1HT, Barnsley (Onsite)
**Hours:** 37.5 hours per week, Monday to Friday 08:00am to 17:00pm (flexible)
**Contract Type:** Permanent, Full-Time
**Annual Leave:** 25 days plus bank holidays (plus 8 bank holidays)
**Benefits:**
+ 25 days holiday (plus bank holidays) rising to 27 after 5 years' service and 28 after 10 years
+ Pension contributions up to 5%
+ Healthcare cash benefits and discounts
+ 4 x Salary Life insurance
+ Cycle to work scheme
+ Free on-site parking
**How will you make a difference?**
First point of contact for our customers and providing administrative support to both customers and the sales team. To ensure all orders are processed accurately and without delay with stock availability and delivery issues highlighted.
**What will your typical day look like?**
+ Ensure inbound calls, emails, teams, and live chat enquiries are answered in a timely manner and directed to the appropriate individual or department accurately and efficiently.
+ Prompt allocation of all orders received for processing and allocating stock for UK orders with pick notes issued to the warehouse.
+ Ensure customers over credit limits are referred for approval.
+ Issue credit card payments by links to all customers in an accurate and timely manner.
+ Liaise and manage product in bulk storage is moved to prime distribution location to satisfy customer demand.
+ Proactive calls to customers to manage back orders and goods returning into stock etc.
**What do we want to know about you?**
+ Previous experience working within an administrative or customer focused position.
+ High level of attention to detail.
+ Excellent interpersonal skills.
+ Excellent team working.
+ Ability to work effectively in a high-tempo environment.
+ Excellent time management and organisational skills.
+ Strong IT skills - Microsoft office suite, CRM, order processing, expenses reporting.
If you don't have all the above criteria don't worry, we would still like to hear from you as we live our values and always put people first and strive to expand what is possible.
**Apply today!**
Legal authorisation to work in the United Kingdom is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
_*Please note that we do not accept agency candidate submissions without a formalised agreement with Wabtec Talent Acquisition. If you are an agency/third party Recruiter and have not been engaged by Wabtec for this search, we do not owe you a fee if you submit a candidate to the applicant tracking system that is ultimately hired._
odation, please let us know.
**Who are we?**
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
This advertiser has chosen not to accept applicants from your region.

Key Account Coordinator

Birmingham, West Midlands Metro

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals.


At Metro, it is our innovative technologies, pushing of boundaries and, most importantly, our employees that set us apart. We pride ourselves on going the extra mile, creating tailored solutions and acting in the best interests of our clients to ensure exemplary customer experience.


We are looking for a proactive individual with a strong background in ocean freight to join our team. In this role, you will be working in our Key Account team supporting the management and growth of one of Metro’s largest customers. This role will provide exposure to carriers and customers alike with great opportunity for career development. If you have experience in ocean freight, excellent organisational skills, and a knack for problem-solving, we would love to hear from you.


Key Responsibilities

  • Strategic pricing planning to support global distribution
  • Building and enhancing carrier and trade portfolios
  • Support RFQs and pricing updates
  • Support spot quoting & follow up
  • Support with carrier business reviews
  • Coordination with Operations teams on booking escalation and resolution
  • Support in customer business review preparations
  • Other tasks as required


Essential Skills & Experience

  • Ocean freight background
  • Load planning
  • Strong communication skills
  • Computer literate – MS Office experience
  • Proactive
  • Strong time management and problem solving skills
  • Excellent attention to detail
  • A sense of urgency
  • Good knowledge of ocean carrier landscape
  • An understanding of ocean market and trades


Desirable Skills & Experience

  • An understanding of FCL, LCL, Roll-On/Roll-Off and Out-of-Gauge desirable
  • Freight management software experience is desirable e.g. CargoWise
  • DG Training advantageous
  • Quoting experience
  • RORO pricing experience
  • Experience with airfreight and roadfreight
  • Tenders and RFQs


Why choose Metro?

  • Competitive salary including a bonus, which is paid twice a year!
  • Access to our benefits, discounts and wellness platform including offers on gym memberships, a wide range of restaurants, retail and much more
  • Health cash plan
  • Octopus Electric Vehicle car scheme
  • Free parking
  • Casual dress Fridays
  • Respectful working environment
  • Plenty of opportunities for training and development


We are looking for candidates who are happy to work in the office full-time during regular business hours.

This advertiser has chosen not to accept applicants from your region.

Service Account Coordinator

Wellingborough, East Midlands Marlowe Kitchen Fire Suppression

Posted 28 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent

Service Account Coordinator - Wellingborough

Why Marlowe Kitchen Fire Suppression?

Are you ready to be part of the market leader in kitchen fire suppression systems? At Marlowe Kitchen Fire Suppression, we excel in designing, installing, and maintaining top-notch systems for a wide range of clients across the UK, including hotels, restaurants, schools and hospitals.

Basic Salary –  upto £26,000 per annum depending on experience

Pension, Life Assurance & much more. Please see our generous remuneration packages below

Marlowe Kitchen Fire Suppression’s Service Account Coordinator's

Process customer maintenance orders for Ansul Fire Suppression Systems to completion. Efficiently and profitably schedule and dispatch Ansul Engineers on behalf of Marlowe Fire Kitchen Suppression in order to complete maintenance visits in line with customer requirements and industry standards.  Requires excellent customer service skills with excellent attention to detail and the ability to work well under pressure. The role requires a proactive approach and excellent personal interaction with all departments within the business supporting our Customer Charter.

  • Preparing jobs for Scheduling of service visits in line with Service Level Agreements (SLA’s), for both our domestic and commercial customers.
  • Preparing jobs for Installation for both our domestic customers.
  • Build and maintain good working relationships with your Engineers, and colleagues to ensure all calls are actioned and timescales are met. 
  • Work closely with your manager to meet customer expectations
  • Liaise with key clients over the phone to enhance both internal & external working relationships.
  • Preparing monthly maintenance jobs for processing.
  • Setting up new maintenance jobs and contracts for new sites
  • Data Entry on CRM system
  • Raising supplier purchase orders
  • Answering incoming calls
  • Ensure customer queries are dealt with in a timely manner
  • Produce and execute weekly reporting of customers’ accounts
  • Preparing RAMS & Permits where required for site access
  • Monitor and update customer Portals to ensure real time visibility, Sending out completion documentation to customers
  • Raising invoices for completed scheduled maintenance and remedial works
  • Reviewing stock for engineers on jobs
  • General administration duties

Requirements

Who We’re Looking For

As well as having all the usual attributes of a great Marlowe Kitchen Fire Suppression employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team…. For this specific opportunity, we are looking for candidates who offer:

  • A minimum of 2 years' experience in a Scheduling, Planning, or Coordination role , ideally within a field-based service environment.
  • Prior experience scheduling field-based personnel (e.g., engineers) is highly desirable; however, candidates from similar operational or service-led industries will also be considered.
  • Proficient in the use of internal and third-party systems/databases , with the ability to quickly adapt to new platforms.
  • Demonstrates a proactive approach to managing workload and addressing scheduling challenges.
  • Clear and confident communicator with a professional telephone manner, capable of engaging effectively with both colleagues and customers.
  • Possesses sound literacy and numeracy skills , with attention to detail in written and data-related tasks.
  • Strong working knowledge of Microsoft Excel and Outlook , with the ability to navigate and utilise tools efficiently.
  • Displays a confident and professional demeanour , able to engage with stakeholders at all levels.
  • Excellent communication skills , both written and verbal, with the ability to convey information clearly and concisely.
  • Exceptionally well-organised , with the ability to prioritise tasks effectively, often using initiative to manage competing demands.
  • Maintains a calm and focused approach under pressure , especially when managing changing priorities or tight deadlines.
  • Deadline-driven , with the confidence and capability to meet daily and weekly targets.
  • Dynamic, forward-thinking , and open to continuous improvement in processes and systems.
  • A strong team player who is also capable of working independently and taking ownership of responsibilities where appropriate.

Benefits

Our Commitment to Attracting, Rewarding & Retaining Talent

At Marlowe Kitchen Fire Suppression, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure.

  • Competitive Salary – Earn up to £6,000 per annum , with the final offer based on your experience and the value you bring.
  • Future-Focused Pension – Build your financial security with our trusted Royal London Pension Scheme .
  • Life Assurance – Peace of mind with 4x your annual salary in life cover , providing support for your loved ones.
  • Generous Time Off – Enjoy 25 days of paid holiday , plus all UK bank holidays – time to rest, recharge, and unwind.
  • Refer & Earn – Receive up to £1,000 per uccessful referral , with no limit on how many people you can refer .
  • Wellbeing Matters – Access our dedicated Mental Health & Wellbeing Programme , supporting you both inside and outside of work.
  • We Celebrate You – Be recognised and rewarded through our Employee Recognition Scheme , because your efforts matter.
  • Grow Your Career – Take advantage of clear development and progression opportunities as we invest in your future.
  • Free Onsite Parking – Save time and money with secure, onsite parking at no cost to you.

A Little More About  Marlowe Kitchen Fire Suppression

At our core, we are a small, regionally focused business that prides itself on delivering a bespoke and reactive service. Our clients receive undivided attention and dedication, ensuring their needs are met with precision and care.

Yet, we have the luxury of being part of a larger group of businesses within the Fire Protection, Security, and Building Management Systems industry. This connection allows us to share best practices, access learning and development academies, and benefit from Human Resource specialists and industry knowledge. This synergy ensures we are constantly improving and staying ahead in the critical service industry.

Our Commitment : We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client.

Our Businesses Include:

  • Alarm Communications acl.uk.com/careers
  • Clymac clymac.co.uk/careers
  • FAFS Fire & Security fafsfireandsecurity.com/careers
  • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/
  • Morgan Fire Protection morganfire.co.uk/recruitment/
  • Marlowe Smoke Control marlowe-aov.co.uk/careers/
  • Marlowe Fire & Security marlowefireandsecurity.com/vacancies/

Equal Opportunities

At Marlowe Kitchen Fire Suppression, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives.

Right to Work

Regrettably, we are unable to offer Right to Work Sponsorship.

If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered

This advertiser has chosen not to accept applicants from your region.

Account Coordinator German speaking

Hertfordshire, Eastern Parkside Recruitment

Posted today

Job Viewed

Tap Again To Close

Job Description

Our well known client is looking for a German Speaking Account Coordinator with an additional EU language to join their team.


Must be Fluent written and spoken.


Hybrid working


Job Summary:


The Account Coordinator will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion and communicate back to the client. Act as liaison between the client and the Clients teams and will collaborate with key internal stakeholders to drive the initiative. They will be responsible to ensure account long-term profitability by understanding and ensuring current contractual terms and conditions are in place. The Account Coordinator will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction.


Key Responsibilities:

  • Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities.
  • Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth.
  • Monitor service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business.
  • Evaluate the customer’s current service plan and provide recommendations based on the client’s needs and suite of products.
  • Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process and educating and driving use usage of Partner Place.
  • Coordinate with all departments to deliver and exceed the requirement of the customer.
  • Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections.
  • Align with Sales team on customer expectations, growth, and retention strategies. An emphasis on driving a positive experience with both new and current equipment and assisting Sales.
  • Collaborate with Sales team to identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio.
  • Assess client needs and find creative solutions to assist and manage challenging customers requests and escalation.
This advertiser has chosen not to accept applicants from your region.

Account Coordinator (German speaking)

Watford, Eastern Venn Group

Posted today

Job Viewed

Tap Again To Close

Job Description

Permanent Vacancy – Account Coordinator (German)

Location: Watford, WD18 (Hybrid)

Duration: Permanent

Salary: from £28,000 to £30,000

Hours: Monday to Friday, 8am-4pm


The position will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers.


Main duties:

  • Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities
  • Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth
  • Monitor service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business
  • Evaluate the customer’s current service plan and provide recommendations based on the client’s needs and suite of products
  • Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process and educating and driving use usage of Partner Place
  • Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections
  • Collaborate with Sales team to identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio
  • Assess client needs and find creative solutions to assist and manage challenging customers’ requests and escalation


Criteria:

  • Fluent to a business proficiency, both written and spoken, in German
  • Experience in customer services or a client coordination role
  • It would be highly advantageous if candidates had additional language skills in either Spanish, Italian, French, Polish, Hebrew or Dutch but this is not essential


The company offers 33 days’ holiday including bank holidays, free eye tests, opportunities for internal progression and other additional benefits including hybrid working.


Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Account coordinator Jobs in United Kingdom !

Account Coordinator German speaking

Hertfordshire, Eastern Parkside Recruitment

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Our well known client is looking for a German Speaking Account Coordinator with an additional EU language to join their team.


Must be Fluent written and spoken.


Hybrid working


Job Summary:


The Account Coordinator will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion and communicate back to the client. Act as liaison between the client and the Clients teams and will collaborate with key internal stakeholders to drive the initiative. They will be responsible to ensure account long-term profitability by understanding and ensuring current contractual terms and conditions are in place. The Account Coordinator will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction.


Key Responsibilities:

  • Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities.
  • Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth.
  • Monitor service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business.
  • Evaluate the customer’s current service plan and provide recommendations based on the client’s needs and suite of products.
  • Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process and educating and driving use usage of Partner Place.
  • Coordinate with all departments to deliver and exceed the requirement of the customer.
  • Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections.
  • Align with Sales team on customer expectations, growth, and retention strategies. An emphasis on driving a positive experience with both new and current equipment and assisting Sales.
  • Collaborate with Sales team to identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio.
  • Assess client needs and find creative solutions to assist and manage challenging customers requests and escalation.

This advertiser has chosen not to accept applicants from your region.

Account Coordinator (German speaking)

Watford, Eastern Venn Group

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Permanent Vacancy – Account Coordinator (German)

Location: Watford, WD18 (Hybrid)

Duration: Permanent

Salary: from £28,000 to £30,000

Hours: Monday to Friday, 8am-4pm


The position will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers.


Main duties:

  • Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities
  • Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth
  • Monitor service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business
  • Evaluate the customer’s current service plan and provide recommendations based on the client’s needs and suite of products
  • Monitor clients recurring revenue trends while driving efficiencies through the entire ordering process and educating and driving use usage of Partner Place
  • Partner and understand internal departments, processes, and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections
  • Collaborate with Sales team to identify upsell opportunities, and referrals while keeping customers satisfied and engaged with the current product portfolio
  • Assess client needs and find creative solutions to assist and manage challenging customers’ requests and escalation


Criteria:

  • Fluent to a business proficiency, both written and spoken, in German
  • Experience in customer services or a client coordination role
  • It would be highly advantageous if candidates had additional language skills in either Spanish, Italian, French, Polish, Hebrew or Dutch but this is not essential


The company offers 33 days’ holiday including bank holidays, free eye tests, opportunities for internal progression and other additional benefits including hybrid working.


Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

This advertiser has chosen not to accept applicants from your region.

Account Coordinator - French Speaking - Fixed Term

Nottingham, East Midlands VF Corporation

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

**Hours** : Monday to Friday, 36.25 hours per week (between 8am and 5pm)
**Working style** : Hybrid and flexibility to work 15 days per year from abroad anywhere in Europe
**Location** : NG2 Business Park, Nottingham (must live within commutable distance)
VF is looking for an exceptional Account Coordinator fluent in French to join our Customer Operations team based in Nottingham, UK.
**About VF**
VF is one of the world's largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic brands such as Vans®, The North Face®, Timberland®, Dickies®, Eastpak®, Napapijri®. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. It's a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling.
**Let's Talk about the Role**
Putting customers at the heart of everything you do, you will be the first point of contact for our wholesale Accounts and will be responsible for tracking the lifecycle of accounts from order entry to final delivery, along with being the first point of contact for the Team on Operational activities.
**How You Will Make a Difference**
As an Account Coordinator, you will provide an exceptional service to major online and high street retailers across Europe by:
+ Understanding and managing Wholesale accounts across several markets in the EMEA region.
+ Communicating with Wholesale Accounts (retailers, distributors and sales teams) in their native language, over the phone and by email to provide excellent service
+ Building a rapport and strong relationships with both and across our warehouse, planning, sales and credit teams to deliver the best possible outcome
+ Ensuring timely Orderbook conversion, in-line with customer expectations and brand objectives, whether via automated flow or manual releases, highlighting any risk or opportunity to conversion in the current month
+ Interpreting a variety of daily reports as needed by the business
+ Following the end-to-end order to shipment process, liaising with our DC to ensure timely shipping
**Skills for Success**
With your ability to build strong working relationships with a diverse range of people you will also bring the following skills to the role:
+ You will be native or fluent speaker in French plus English with strong communication skills
+ You will be computer literate with strong Excel skills and the ability to produce reports
+ You will have the ability to balance responsibilities in a dynamic and fast-paced environment
**What's in it For You**
We're in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That's why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we're the total package:
+ A supportive feedback-based culture where respect and integrity guide us in what we do
+ An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together
+ Be part of an iconic lifestyle brand in a multi brand, multi countries organization
+ 50% employee discount on all VF brands both in store and online
+ Subsidised canteen and break out areas offering complimentary hot drinks
+ Health Shield membership and access to numerous health and wellbeing initiatives
+ Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
+ 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off
+ 12% contributory smart pension scheme (8% on us, 4% from you)
+ Cycle to work scheme
+ Free secure onsite parking and discounts with local public transport
**Free to Be, Inclusion & Diversity**
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
If you like what you have read and want to join our team then we would like to hear from you!
R-
VF Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Account Coordinator Jobs