734 Account Director jobs in London
Account Director
Posted 9 days ago
Job Viewed
Job Description
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain are continuing to expand rapidly in 2022 and subsequently we are currently recruiting for an additional Account Director to join our UK Sales function. The role offers fully remote working with some ad hoc travel (client visits). The position will be an integral role in helping maximising opportunities from our current client relationships, whilst maintaining strong, long term partnerships. The Account Director role will be focussing on clients within the Public Sector.
To be considered candidates will have come from a Data Management, Document Management, Records Storage, Digital Solutions, SaaS, BPO, ECM or relevant field, having worked within a Senior Account Management role previously selling into the Public Sector.
**Your role in our mission:**
+ To be responsible for the retention and growth of all revenue streams for large complex customer accounts with strategic importance.
+ Develop and build strategic customer relationships by taking responsibility for customer satisfaction, encouraging loyalty and mitigating risk of termination
+ Collaborate with sales specialists to facilitate the generation of new portfolio revenue
+ Work proactively within the Iron Mountain matrix organisation, providing leadership and taking direction as appropriate
+ Positioned as the Commercial Lead in the management of tenders, retenders and price negotiations
+ To be a champion of the customer internally and a champion of Iron Mountain to the customer externally.
+ Interpret, negotiate and implement complex contractual obligations
**Valued skills and experience:**
+ Proven background managing and selling into Central Government/ Public sector Enterprise level
+ **Experience of working with channel partners, hyperscalers and systems integrators(SIs)**
+ **The ability to develop solutions that map to customer requirements.**
+ **Excellent written, oral and presentation skills**
+ **Strong interpersonal, planning, and analytical skills.**
+ **Ability to influence and negotiate.**
+ **Ability to make decisions, think in broad terms, considering the impact on the company.**
**Discover what we offer:**
+ Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
+ Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging
+ Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities
+ Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
+ Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
+ Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
+ Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
+ Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
+ Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come
Category: Sales
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
Account Director
Posted 12 days ago
Job Viewed
Job Description
Job ID
Posted
22-Jul-2025
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Cambridge - England - United Kingdom of Great Britain and Northern Ireland, Maidenhead - England - United Kingdom of Great Britain and Northern Ireland, Reading - England - United Kingdom of Great Britain and Northern Ireland, Slough - England - United Kingdom of Great Britain and Northern Ireland, Windsor - England - United Kingdom of Great Britain and Northern Ireland
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.
Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining 'workplace' because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand - the workplace contributes to business results, whether it's an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location.
Job Title: Account Director
CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting an Account Director to join the team located in Slough.
Purpose Of The Job
Providing leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded.
Key Responsibilities
1. Provide leadership, and that contractual commitments are met and exceeded.
2. Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender.
3. Ensuring business policies and processes are effectively communicated, and implemented within the contract.
4. Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and subcontractors activities, and are regularly review.
5. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery.
6. Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
7. Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
8. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
9. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
10. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
11. Promoting and maintaining the RISE Values of CBRE
12. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
13. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
14. Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts
15. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
Accountabilities
- Accountability to the CBRE functional heads, as appropriate.
- Accountable day-to-day to the relevant client contacts.
- Line management responsibility for a contract team and indirectly for relevant sub-contractors.
- Financial responsibility for the delivery of Plan commitments for the contract.
Person Specification
Education
- An engineering qualification is desirable along with an understanding of GMP/GXP within the Life Science environment.
Training
- Incumbents must be able to demonstrate a career showing continuous personal development.
Experience
- Managerial experience at Contract / Account Manager or above within technical and or hard services is essential.
- Delivery of wider facilities management services (desirable)
- The development and review of teams, appraisal, and the application of effective people management practice (desirable)
Aptitudes
Excellent verbal and written communication skills.
Character
- Excellent motivational and influencing skills, with high levels of personal integrity
- Has vision, and able to communicate this effectively. A role model for customer service excellence.
- Analytical
- Creative
- Able to contribute effectively across all business activities.
- Politically astute.
- Incumbents must have a high level of energy, be self- starters, confident and stable in manner.
- Organised, able to prioritise and deliver within high pressure, business critical environments.
Circumstances
Incumbents will be required to travel on occasions to support operational delivery, and participate in training
and business review. Some overnight stays may be needed.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Account Director
Posted 12 days ago
Job Viewed
Job Description
Job ID
Posted
22-Jul-2025
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Cambridge - England - United Kingdom of Great Britain and Northern Ireland, Maidenhead - England - United Kingdom of Great Britain and Northern Ireland, Reading - England - United Kingdom of Great Britain and Northern Ireland, Slough - England - United Kingdom of Great Britain and Northern Ireland, Windsor - England - United Kingdom of Great Britain and Northern Ireland
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.
Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining 'workplace' because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand - the workplace contributes to business results, whether it's an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location.
Job Title: Account Director
CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting an Account Director to join the team located in Slough.
Purpose Of The Job
Providing leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded.
Key Responsibilities
1. Provide leadership, and that contractual commitments are met and exceeded.
2. Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender.
3. Ensuring business policies and processes are effectively communicated, and implemented within the contract.
4. Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and subcontractors activities, and are regularly review.
5. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery.
6. Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
7. Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
8. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
9. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
10. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
11. Promoting and maintaining the RISE Values of CBRE
12. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
13. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
14. Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts
15. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
Accountabilities
- Accountability to the CBRE functional heads, as appropriate.
- Accountable day-to-day to the relevant client contacts.
- Line management responsibility for a contract team and indirectly for relevant sub-contractors.
- Financial responsibility for the delivery of Plan commitments for the contract.
Person Specification
Education
- An engineering qualification is desirable along with an understanding of GMP/GXP within the Life Science environment.
Training
- Incumbents must be able to demonstrate a career showing continuous personal development.
Experience
- Managerial experience at Contract / Account Manager or above within technical and or hard services is essential.
- Delivery of wider facilities management services (desirable)
- The development and review of teams, appraisal, and the application of effective people management practice (desirable)
Aptitudes
Excellent verbal and written communication skills.
Character
- Excellent motivational and influencing skills, with high levels of personal integrity
- Has vision, and able to communicate this effectively. A role model for customer service excellence.
- Analytical
- Creative
- Able to contribute effectively across all business activities.
- Politically astute.
- Incumbents must have a high level of energy, be self- starters, confident and stable in manner.
- Organised, able to prioritise and deliver within high pressure, business critical environments.
Circumstances
Incumbents will be required to travel on occasions to support operational delivery, and participate in training
and business review. Some overnight stays may be needed.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Account Director
Posted 12 days ago
Job Viewed
Job Description
Job ID
Posted
26-Jun-2025
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
London - England - United Kingdom of Great Britain and Northern Ireland
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.
Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining 'workplace' because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand - the workplace contributes to business results, whether it's an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location.
**Job Title: Account Director**
CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting an Account Director to join the team located in London.
**Purpose Of The Job**
Providing leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded.
**Key Responsibilities**
1.Provide leadership, and that contractual commitments are met and exceeded.
2.Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender.
3.Ensuring business policies and processes are effectively communicated, and implemented within the contract.
4.Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and subcontractors activities, and are regularly review.
5.Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery.
6.Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
7.Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
8.Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
9.Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
10.Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
11.Promoting and maintaining the RISE Values of CBRE
12.Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
13.Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
14.Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts
15.Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
**Accountabilities**
-Accountability to the CBRE functional heads, as appropriate.
-Accountable day-to-day to the relevant client contacts.
-Line management responsibility for a contract team and indirectly for relevant sub-contractors.
-Financial responsibility for the delivery of Plan commitments for the contract.
**Person Specification**
**Education**
-An engineering qualification is essential, preferably HND or above.
**Training**
-Incumbents must be able to demonstrate a career showing continuous personal development.
**Experience**
-Managerial experience at Contract / Account Manager or above within technical and or hard services is essential.
-Delivery of wider facilities management services (desirable)
-The development and review of teams, appraisal, and the application of effective people management practice (desirable)
**Aptitudes**
Excellent verbal and written communication skills.
**Character**
-Excellent motivational and influencing skills, with high levels of personal integrity
-Has vision, and able to communicate this effectively. A role model for customer service excellence.
-Analytical
-Creative
-Able to contribute effectively across all business activities.
-Politically astute.
-Incumbents must have a high level of energy, be self- starters, confident and stable in manner.
-Organised, able to prioritise and deliver within high pressure, business critical environments.
**Circumstances**
Incumbents will be required to travel on occasions to support operational delivery, and participate in training
and business review. Some overnight stays may be needed.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Account Director
Posted 12 days ago
Job Viewed
Job Description
Job ID
Posted
13-Sep-2024
Role type
Full-time
Areas of Interest
Building Management, Engineering/Maintenance
Location(s)
London - England - United Kingdom of Great Britain and Northern Ireland
**Job Title: Account Director**
CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting an Account Director to join the team.
**Purpose Of The Job**
Providing leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded.
**Key Responsibilities**
1. Provide leadership, and that contractual commitments are met and exceeded.
2. Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender.
3. Ensuring business policies and processes are effectively communicated, and implemented within the contract.
4. Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and subcontractors activities, and are regularly review.
5. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery.
6. Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
7. Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
8. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
9. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
10. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
11. Promoting and maintaining the RISE Values of CBRE
12. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
13. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
14. Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts
15. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
**Accountabilities**
+ Accountability to the CBRE functional heads, as appropriate.
+ Accountable day-to-day to the relevant client contacts.
+ Line management responsibility for a contract team and indirectly for relevant sub-contractors.
+ Financial responsibility for the delivery of Plan commitments for the contract.
**Person Specification**
**Education**
+ An engineering qualification is ideal but not essential, preferably HND or above.
**Training**
+ Incumbents must be able to demonstrate a career showing continuous personal development.
**Experience**
+ Managerial experience at Contract / Account Manager or above within technical and or hard services is essential.
+ Delivery of wider facilities management services (desirable)
+ The development and review of teams, appraisal, and the application of effective people management practice (desirable)
**Aptitudes**
+ Excellent verbal and written communication skills.
**Character**
+ Excellent motivational and influencing skills, with high levels of personal integrity
+ Has vision, and able to communicate this effectively. A role model for customer service excellence.
+ Analytical
+ Creative
+ Able to contribute effectively across all business activities.
+ Politically astute.
+ Incumbents must have a high level of energy, be self- starters, confident and stable in manner.
+ Organised, able to prioritise and deliver within high pressure, business critical environments.
**Circumstances**
Incumbents will be required to travel on occasions to support operational delivery, and participate in training and business review. Some overnight stays may be needed.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Account Director
Posted 4 days ago
Job Viewed
Job Description
Would you like to work at one of the most recognised and established FM companies in Central London?
Have you got a proven track record with the commercial building services industry,ideally managing trophybuildings?
If so please read on.
An excellent opportunity has arisen to join one of the leading companies in the facilities industry.
.
WHJS1_UKTJ
Account Director
Posted 8 days ago
Job Viewed
Job Description
Account Director
Location: Opportunities in London, Manchester, and Birmingham
Employment Type: Full-time
Salary: £60,000 - £100,000 + Bonus
Company Overview:
We are working with a rapidly expanding National Insurance Broker, known for our commitment to excellence, innovative solutions, and strong client relationships. As we continue our growth trajectory, we are seeking talented, driven, and expe.
WHJS1_UKTJ
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Account Director
Posted 5 days ago
Job Viewed
Job Description
Jones Knowles Ritchie is a branding business, founded in 1990 and proudly independent ever since.
We started out in the world of packaging, but now we’re worldwide—from three founders, to more than 350 of us across the UK, USA and China. Together, we build and deliver brands across the entire consumer experience.
But even more important than what we do, is why we do it. We’re here to inspire brands and people to be their true selves. To be brave. Be tenacious. And above all, be yourself. Because we believe that’s the only way to truly be distinctive, everywhere.
We are looking for an Account Director to join us, reporting into the Group Business Director.
The account management team is the driving force of JKR’s capability.
As an Account Director, you will promote collaboration, and create long-lasting client advocacy by pushing for the very best creative output. You'll be seeking a seat at the top table, yearn to build client development plans, look for new business opportunities, and want to become an inspirational leader.
You'll work across key clients across a variety of projects including Brand Identity redesign and broader Brand Architecture work, where you'd lead projects from end to end.
We're looking for someone to join our team who can have high level brand conversations with the client, and make recommendations based on their clear understanding of the clients business and challenges.
We're looking to build on the success of these client relationships, so we're looking for a strong track record of organic account growth from the successful candidate.
For this role we are looking for someone who is at the beginning of their journey as an Account director /stepping in from being a successful SAM. Specifically you will be focussed on growing client relationships, rather than the project management/delivery side of the role.
Requirements
- 2+ years brand design agency
- Experience working with global CPG clients
- Lead and motivate a team with multiple disciplines
- Have sharp commercial and business acumen
- Curiosity and excitement for the future of branding
- Ability to 'do' and 'think' for the client, thus creating depth and scope within an account through an extended diet of work or winning new brands
- Experience working on packaging design and brand identity design projects
- Excellent EQ and ability to read the room and influence results
- Collaborative nature both internally, with clients and with partner agencies, always seeking to find solutions
- Ability to juggle multiple workstreams in a calm manner
- Confidence and clarity of communication
- Hunter/Growth mentality – always looking for opportunities and converting them to projects
We're also keen to hear from people with experience in:
- Working at the forefront of branding e.g. motion/sonic identity projects
- Working in partnership with program/project managers
- Running global brand identity design system project
We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression.
Account Director
Posted 540 days ago
Job Viewed
Job Description
THE ROLE
We are looking for an enthusiastic, pro-active, organised candidate who is eager to learn and thrives in a fast-paced environment. You will need the ability to make decisions and prioritise whilst keeping up communications internally as well as with the client, other stakeholders and suppliers.
The successful candidate will be a positive and pro-active commercial manager and team leader; able to understand issues and offer innovative solutions at a strategic and operational level, with the ability to drive the success of the process. Ideally the Account Director will have knowledge of the food technical and regulatory processes and ideally experience of working for a supplier to a major retailer. Understanding of the product development processes is an advantage.
The Account Director must be experienced in dealing with clients and communicating effectively across all levels of the organisation. They will have excellent diplomacy and negotiation skills.
Your goals: are to lead and grow a major retailer account. Taking responsibility for it commercially. Ensuring delivery of quality work that meets the client's needs and addresses their business problems. Building a professional, approachable team who love what they do, are open to new ideas and take an honest, straight forward approach to delivering exceptional service. Surrounded and supported by Ashbury’s Regulatory and International specialists you will nurture the client relationship, optimise opportunities and deliver against identified targets.
Line Reports
The Account Director will have line management responsibility for a number of Account Managers
ABOUT US
Food regulations play a critical role in bringing innovative products to market safely. But complying with these regulations is complex, and it’s easy to get wrong.
That’s where we come in.
Ashbury is the trusted regulatory partner for retailers and brands globally. We are dedicated to protecting brands and consumers by making global food labelling compliance easier.
Creating trust : To trust a brand, consumers must be able to trust labelling. When our clients choose to work with us, they are trusting us with the reputation and the future of their brands.
Providing expertise : We are a highly versatile team of food technologists and regulatory experts with a unique blend of manufacturing, retail, enforcement, and commercial experience. Our clients rely on us to know every angle of product and labelling compliance, inside out.
Through collaboration : Our clients choose to work with us as collaborative partners to help them build successful brands. We work side by side with them to interpret and apply legal guidelines, enabling them to launch innovative products quickly and efficiently.
OUR SERVICES
Discover: we provide advice, training and consultation services across all aspects of food law, offering clear and practical solutions to product information and labelling.
Launch: we deliver complete product specifications and label information for product launches, ensuring full legal compliance, honesty and accuracy.
Expand: we help our clients move into new, global markets with total compliance confidence, whilst avoiding unnecessary time, cost and enforcement action.
Protect: we partner with our clients to interpret and apply the law and protect their brands and their consumers.
ABOUT YOU
Our Teams are the physical face and representation of our Values to our customers; you are:
Welcoming: friendly, approachable and open to new ideas
Positive: create a positive experience for our people and our clients
Confidence : Act with confidence, from a strong foundation of expertise
Simplicity : remove complexity and bring clarity
Requirements
Key Responsibilities:
- Responsible for the commercial performance of the client
- Management of all commercial negotiations for existing or new services
- Manage the day to day running of all aspects of the service to ensure the client needs are met
- Weekly update meetings with the Client to discuss the status of service delivery across the business, raising concerns regarding volumes, category issues and any delays
- Build key stakeholder relationships with relevant Stakeholders for the Client, including the Graphic Service Provider (GSP) and technical system provider
- Monthly governance reporting
- Consistently seek a seat ‘at the top table’ – having the ear and respect of your most senior client and third-party contacts
Skill Set and Experience
- Demonstrable customer and internal stakeholder management skills, ideally with major retailers
- Experience of FMCG, ideally food retail
- Management of a varied workload within a fast paced environment
- Commercial experience of quoting and negotiating contracts
- Excellent communication & great networking skills
- Previous line management experience
- Highly proficient in Microsoft packages, especially Excel, Outlook, PowerPoint and Sharepoint
- A positive 'can do’ attitude and eagerness to learn
- An ability to understand and develop processes
Benefits
- Home-based role*
- Individual and Family Private Healthcare option
- Enhanced Company Pension
- Life Insurance option
- 25 days annual leave plus public holidays as standard*
- Additional annual leave with length of service
- Option to buy additional annual leave
- Charity days and time off to support your favourite charity
- Payroll Charity giving scheme
- Cycle to Work scheme and much more!
Event Management - Account Director
Posted 1 day ago
Job Viewed
Job Description
Job Title: Experiential – Account Director
Location: Hybrid (UK-based with travel across UK & Europe)
Reporting To: Head of Client Services and the Chief Experiential Officer
Contract Type: 13 month FTC – Mat Leave Cover
About brandformula
brandformula is a strategic marketing agency that brings brands to life through impactful, insight-led experiences across events, exhibitions, and activations. We work with ambitious brands in the financial services sector, delivering bold creative thinking and flawless execution.
We are now looking for a confident, commercially driven Account Director – Experiential to lead our growing team, shape strategic direction, and deliver standout experiences across the UK and Europe.
The Role
As the Experiential – Account Director, you’ll oversee the day-to-day management of the Experiential team while driving growth, ensuring operational excellence, and acting as a senior client lead. Reporting into the Head of Client Services and the Chief Experiential Officer, you will work strategically across the agency, helping to integrate experiential thinking into broader client solutions and collaborating with other departments on upsell and cross-sell opportunities.
This is a role for a strong leader who is not only strategically minded but also comfortable making confident decisions, leading from the front, and mentoring others.
Key Responsibilities
- Lead and manage the Experiential team (3 direct reports), providing daily support, development, and performance oversight
- Be the key client contact for dedicated accounts, while supporting wider relationship management across all experiential projects
- Drive sales and growth within the Experiential function, identifying new opportunities and leading cross-agency upsell initiatives
- Oversee and manage end-to-end project delivery, from client brief through to final execution
- Confidently pitch and present to senior stakeholders, articulating strategic thinking and creative direction
- Maintain regular reporting and performance metrics, providing insight to the Executive Director and wider leadership team
- Work closely with suppliers, ensuring timely delivery, cost management, and creative integrity
- Collaborate with exhibition designers and builders, demonstrating a solid understanding of materials, build methods, finishes, costs, and technical language
- Ensure full financial oversight of the team’s work, including budget creation, estimate development, invoicing and reconciliation
- Champion innovation within the team – identifying fresh formats, technologies, and experiential trends
- Support team development – act as a mentor, provide training and advice, and create an environment for growth and learning
- Travel as required across the UK and Europe to oversee live event delivery (including occasional weekend travel during peak periods)
What You’ll Bring
- A minimum of 8 years’ experience in experiential marketing, events, or exhibitions
- Strong background in managing both client relationships and internal teams
- Proven experience in cross-functional collaboration and growing business through upselling
- A confident, strategic mindset – not afraid to make big decisions or challenge the status quo
- Deep understanding of exhibition build processes, with fluency in materials, finishes, and build costs
- Skilled in supplier and budget management, with strong commercial acumen
- Proficient in Microsoft 365, particularly Excel and Canva
- Excellent presentation, communication, and stakeholder engagement skills
- Ability to work at pace, meet tight deadlines, and manage multiple workstreams effectively
- Passionate about delivering industry-leading experiences and supporting team development
Why Join brandformula?
- At brandformula, you’ll be part of a collaborative, ambitious, and supportive team that’s passionate about creating exceptional work. You’ll have the autonomy to shape ideas, drive growth, and lead exciting projects across Europe and beyond.