Explore account director jobs, where leadership meets 3,654 Account Director jobs in the United Kingdom
Account Director
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Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview
Would you like to join a team of expert Insurance Account Executives? Our encouraging and ambitious team are looking to hire the newest member to join their dynamic office.
Working for a global strength in the insurance market, responsible for servicing accounts in an efficient, flexible manner. Supporting your peers to meet client demands, achieve both renewal retention and growth rates. You’re driven, hardworking and business focussed, whilst keeping our clients at the heart of your actions.
How you'll make an impact
- Control the renewal process for your clients. Gather information from Clients and Prospects using superb communication skills.
- Maintain and grow your book of business by chasing and securing new business leads.
- Openly discuss renewal terms with customers and seek alternatives to discuss with them. Talk to brokers and gain access to the most competitive terms that meet your clients objectives!
- Visit with clients as appropriate, it's here that your interpersonal skills will shine.
- Assess account queries and credit control matters, resolve efficiently and raise any concerns with the right team.
- Identify and act upon new-business opportunities, use sound judgement to recommend them if appropriate.
About You
- Holding/working towards one of the Chartered Insurance Institute Qualifications: Dip CII/ Cert CII
- Educated to A-Level standard or equivalent with a strong working knowledge of general insurance products, services, classes of insurance.
- Strong knowledge of client market and insurance industry network, London Market, Lloyds and Industry.
- Due diligence in administration, policy documents and processes
- Excellent client service focus; the customer is always your top priority
- Generate and driving new business using exceptional communication and interpersonal skills.
- Actively deal with ambiguity and have outstanding accuracy and attention to detail
- Continually building your industry knowledge and seeking development
- Eligible to work in the UK
#LI-DB1
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
- Income protection, we’ll cover up to 50% of your annual income, with options to top up
- Health cash plan or Private medical insurance
Other benefits include:
- Three fully paid volunteering days per year
- Employee Stock Purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back-up family care
- And many more…
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.
We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.
Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Account Director
Posted 1 day ago
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Job Description
Are you a strategic thinker with a passion for branding and design? Do you thrive in fast-paced, creatively charged environments? We’re looking for a dynamic Account Director to join a London design studio on a 12-month maternity cover contract , starting early January 2026 .
Join one of London’s most respected branding and design agencies, known for pushing boundaries and delivering award-winning work across sectors. You’ll be stepping into a leadership role, guiding talented teams and partnering with clients to bring bold, intelligent ideas to life.
What We’re Looking For
- Minimum 7 years’ experience in branding and design – agency-side is essential.
- Proven commercial and financial acumen – you're confident managing budgets, scopes, and profitability.
- A creative thinker who understands the power of brand and design to drive business.
- A natural leader and team player – you inspire those around you while keeping collaboration at your core.
- Confident and articulate with excellent communication skills – both with clients and internal teams.
- Experience in new business and pitch leadership , helping secure exciting opportunities.
- A trusted mentor to more junior team members , providing support, structure, and guidance.
In This Role, you willl:
- Lead key client relationships, ensuring strategic excellence and creative ambition.
- Collaborate closely with designers, strategists, and senior leadership.
- Drive commercial success across projects – from scoping and resourcing to delivery and reporting.
- Represent the agency in new business pitches, with an eye for growth opportunities.
- Help foster a supportive, energised studio culture.
What You’ll Get:
- The chance to work with some of the industry’s best creative talent.
- A collaborative, design-led environment where your voice is valued.
- Competitive day rate/salary (dependent on experience).
- Hybrid working setup (London-based studio).
If you're ready to make your mark on some exceptional work and lead with confidence, we’d love to hear from you.
Account Director
Posted 1 day ago
Job Viewed
Job Description
Are you a strategic thinker with a passion for branding and design? Do you thrive in fast-paced, creatively charged environments? We’re looking for a dynamic Account Director to join a London design studio on a 12-month maternity cover contract , starting early January 2026 .
Join one of London’s most respected branding and design agencies, known for pushing boundaries and delivering award-winning work across sectors. You’ll be stepping into a leadership role, guiding talented teams and partnering with clients to bring bold, intelligent ideas to life.
What We’re Looking For
- Minimum 7 years’ experience in branding and design – agency-side is essential.
- Proven commercial and financial acumen – you're confident managing budgets, scopes, and profitability.
- A creative thinker who understands the power of brand and design to drive business.
- A natural leader and team player – you inspire those around you while keeping collaboration at your core.
- Confident and articulate with excellent communication skills – both with clients and internal teams.
- Experience in new business and pitch leadership , helping secure exciting opportunities.
- A trusted mentor to more junior team members , providing support, structure, and guidance.
In This Role, you willl:
- Lead key client relationships, ensuring strategic excellence and creative ambition.
- Collaborate closely with designers, strategists, and senior leadership.
- Drive commercial success across projects – from scoping and resourcing to delivery and reporting.
- Represent the agency in new business pitches, with an eye for growth opportunities.
- Help foster a supportive, energised studio culture.
What You’ll Get:
- The chance to work with some of the industry’s best creative talent.
- A collaborative, design-led environment where your voice is valued.
- Competitive day rate/salary (dependent on experience).
- Hybrid working setup (London-based studio).
If you're ready to make your mark on some exceptional work and lead with confidence, we’d love to hear from you.
Account Director
Posted today
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Job Description
We're looking for an ambitious Account Director to join a leading boutique PR agency in Leeds on a permanent basis. Working mainly in a b2b capacity we are seeking a hands-on leader who thrives on delivering outstanding client work, driving results, and mentoring a talented team.
What you'll do
- Be the trusted advisor to clients – building strong relationships and delivering smart, integrated campaigns.
- Develop strategies across media relations, social, content, SEO and issues management – and roll up your sleeves to execute them.
- Lead accounts with full financial awareness, ensuring work is delivered on time, on budget and with measurable impact.
- Spot opportunities to grow accounts and secure new business.
- Stay on top of news, trends and PR opportunities to keep clients ahead of the curve.
- Mentor and inspire the PR team, supporting their development.
- Champion the agency brand – from thought leadership and blog content to networking and events.
What we're looking for
- 5+ years' PR agency experience with a corporate/B2B focus.
- Proven track record running proactive/reactive press offices and delivering high-impact campaigns.
- Excellent writing, media and publicity skills with strong national/regional contacts.
- Solid grasp of integrated comms: PR, social, content, SEO and measurement.
- Strong leadership, organisation and client management skills.
- Creative, commercially aware and confident building relationships at all levels.
What's in it for you?
- Competitive salary
- Performance bonuses & fast-track promotions.
- Hybrid working (2 days WFH per week after probation).
- Career development opportunities and personal development with annual learning bursary
- Flexible holiday policy, including Christmas office closure.
- Recognition rewards, team lunches, and regular socials.
- A supportive, ambitious culture where your career can thrive.
If you're a driven PR professional who's ready to lead, grow and make a real impact – we'd love to hear from you.
Due to the high volume of applications, we are unable to provide individual feedback. If you have not heard from us within 5 days, please assume you have not been successful on this occasion. By applying for this role, you consent to Jo Holdsworth Recruitment holding your details for 30 days and contacting you via the information provided.
Account Director
Posted today
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Job Description
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
Job Summary
The purpose of the Account Director role is to establish and maintain strong relationships with key clients, understanding their business needs and objectives to provide tailored IT solutions. The ideal candidate will have a strong background in the Policing or Defense Sector. Developing and implementing comprehensive account strategies that maximise client satisfaction and retention whilst achieving the company goals of driving revenue and profitability. Fostering long-term partnerships with both clients and partners is of the utmost importance and overall commercial accountability, viability and profitability of a deal is held by the role of Account Director at CDW.
The Account Director supports business objectives through:
Revenue growth
Customer retention
Strategic alignment
Market insights
Success Measures:
Achievement of revenue and profit targets
Growth and retention of designated accounts
New business development
Blend of sales across technology and services
What you will do
Developing and implementing sales strategies, conducting sales campaigns, and leading negotiations for long-term contracts
Strategic account management, develop and implement account plans and objectives to achieve sales targets and client objectives
Ownership of gross profit target and forecast numbers, maintaining accurate sales forecasts and reporting on account performance as well as tracking and reporting on individual, account and team performance against KPIs
Regular engagement and meetings with the customers to build relationship and understand needs
Leading virtual teams comprising sales and sales support, solution and technical specialists and pre-sales co-workers
Act as the key interface between the customer and all relevant divisions
Lead strategic customer engagements (services, transformation, multi capability, complex deals)
Accountable for overall customer experience
Lead whitespace to scale revenue
Holding overall accountability for Bid/No Bid decisions
Building new business relationships using existing industry contacts
Playing an integral role in new business pitches
Leading strategic vendor relationships for allocated customer accounts
Work in alignment with relevant vendors and partners
Stay up-to-date with industry trends and the competitive landscape
What we expect of you
Experience working in or selling to high growth tech companies or digital native enterprises.
Proven track record of exceeding sales targets in complex, consultative sales environments
Experience of leading virtual teams across an organisation
Experience influencing and supporting customer decision making up to and including C-Level
Experience of executing against defined strategy for account territories in line with organisational goals
Experience of developing and executing against strategic account plans
Strong understanding of enterprise level technology trends
Comfortable with digital tools, CRM systems (e.g. Salesforce) and virtual collaboration platforms.
Experience in the Public Sector, including tender processes (delete as appropriate)
Desirable experience
Understanding of current and emerging technology trends and the ability to articulate the impact this is having on organisations.
Ability to articulate and discuss ESG principles and how technology can drive sustainable outcomes.
Skills
Strong opportunity qualification and forecasting skills
Strong business and financial acumen. An ability to connect technology to business, technical, operational and financial goals
Strong executive presence and ability to influence senior stakeholders
Resiliency, flexibility and agility. An ability to execute while managing ambiguity
Strong relationship management skills e.g. stakeholder management, building strong customer partnerships and conflict resolution
Competencies
Communication skills -
Demonstrates the ability to combine communication, negotiation, and storytelling skills with experience in technology consulting to effectively convey complex solutions to clients, ensuring clarity, engagement, and successful outcomesCustomer-centric mindset -
Applies deep customer empathy, industry knowledge, and leadership experience to drive customer-centric initiatives, ensuring consistent delivery of value and alignment with client needs and desired outcomesRelationship management
Leverages strong relationship management capabilities, including stakeholder engagement, customer partnership building, and conflict resolution skills, to foster trust and drive collaborative, long-term success across complex environments
Strategic and critical thinking –
Using insight and analytical skills to align customer objectives with broader business goals. Able to anticipate opportunities and challenges, ensuring solutions benefit both the client and the organisation
Preferred Qualifications
Bachelor's or Master's degree in business, Technology, or a related field
Certifications in sales methodologies (e.g. MEDDPICC, Challenger)
We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Account Director
Posted today
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Job Description
The Organisation
Our client is an agile, entrepreneurial public affairs consultancy known for its sharp commercial focus and flexible approach to work. With a growing portfolio and a team that thrives on autonomy, they offer an environment that is genuinely modern: remote-first, part-time-friendly, and outcome-driven.
This is a team built on trust, pace, and commercial instinct, delivering political and reputational impact for clients. As they enter their next phase of growth, they're looking to bring in someone at Account Director level with a focus on financial services.
The Opportunity
This role is well suited to someone with strong public affairs credentials and proven experience running complex accounts. You'll be responsible for managing client relationships at a senior level, ensuring delivery of impactful programmes, and providing strategic counsel across policy and political landscapes.
It's an opportunity to work closely with ambitious clients in the FS space, mentor junior team members, and help shape the consultancy's profile in priority sectors. While there is scope to support business development, the core focus is on high-quality account direction, political insight, and delivery.
Main Responsibilities
- Lead on public affairs strategy and day-to-day delivery for key clients.
- Act as the senior point of contact, providing trusted counsel and guidance.
- Manage and mentor junior colleagues, ensuring quality and pace across accounts.
- Develop impactful political engagement strategies and oversee their execution.
- Draft high-quality written materials including briefings, policy analyses, and stakeholder engagement plans.
- Contribute to the consultancy's profile by representing it externally and supporting visibility in relevant markets.
- Support new business activity where appropriate, contributing to proposals and pitches.
Skills and Experience
- Strong experience in UK public affairs.
- A track record of running successful accounts and delivering measurable impact in financial services.
- Excellent client-handling skills, with the ability to provide strategic advice and maintain senior relationships.
- Skilled at managing teams and supporting professional development of colleagues.
- Outstanding written and verbal communication skills, especially in producing client-ready content.
- Resilient, proactive, and confident working independently as well as collaboratively.
- Comfortable working autonomously and flexibly.
Benefits
- Full flexibility: remote-first, part-time and non-linear working options.
- Transparent bonus structures tied to commercial performance.
- Private healthcare with family included.
- Exceptional further benefits around holiday, working abroad, and sabbaticals.
To apply, please submit your CV via the link.
For more information on communications and public affairs jobs at award-winning agencies, contact
Tasmin Khin
at
.
Account Director
Posted today
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Job Description
Shaping the future of Connectivity - Join as our Account Director
Ready to lead strategic partnerships and power up your sales career in the world of Networking Solutions? At Convergence Group, we're on a mission to make business connectivity as simple and reliable as your water or electricity – the 4th utility. For over 20 years, we've built a resilient, forward-thinking business that puts customers first and thrives on talent, innovation, and drive.
We're now looking for an Account Director to help shape the next chapter of our story. If you're a strategic thinker, natural relationship builder, and passionate about selling LAN and WAN solutions, this role is made for you.
Your Impact Starts Here:
- Own the Big Wins - Manage a portfolio of key accounts focusing on retention, growth, and long-term success.
- Be the C-Level Connection - Build and deepen strategic relationships at the executive level, becoming a trusted advisor.
- Create Tailored Solutions - Identify opportunities and shape custom-built offerings across LAN, WAN, WiFi, and Network Security.
- Lead from the Front - Drive customer strategy, engagement, and delivery, all with measurable commercial outcomes.
What You'll Do as our Account Director:
- Set the Vision - Collaborate with the Sales Director and senior leadership to shape business and account strategies.
- Show Up and Stand Out - Meet customers face-to-face - we believe in building partnerships, not just pipelines.
- Drive Strategic Growth - Lead account development, grow your pipeline, achieve KPI's and update our CRM to deliver accurate, insightful forecasting.
- Navigate with Influence – Build strong relationships at every level, from day-to-day operational leads to senior executives in the boardroom.
- Close with Confidence - Use qualification tools like SCOTSMAN to target, track, and win strategic deals.
- Deliver Excellence - Partner with service teams to ensure execution is seamless and customer satisfaction stays high.
What You Bring – Your Experience Matters:
- 5+ years proven success in Managed LAN and WAN solution sales.
- You know the MSP/ISP space and thrive on enterprise-level conversations.
- Vendor expertise in Cisco, Meraki, Extreme, Fortinet (or similar).
- Strong knowledge of Network Security products e.g. Firewalls or NAC.
- A track record of owning and closing complex strategic opportunities, including multi-year managed service contracts and formal bid processes.
- Experience engaging and influencing at C - level with the ability to deliver polished, persuasive boardroom presentations.
- A commercial mindset with a deep understanding of outcome-based selling and IT Managed services within data networking.
- Formal sales training (SPIN, Miller Heiman, Elevator Pitch models etc).
- The ability to drive and pass BPSS clearance checks.
What You'll Get – Real Rewards for Real Impact:
- Salary: £60, ,000 + double OTE (uncapped) + Car Allowance.
- Time off: 33 days holiday, including bank holidays (and yes, it gets better).
- Benefits: Private Medical, enhanced Pension, Income Protection & Life Assurance.
- Work-life balance: flexible core hours + hybrid working with 2 days a month in the Solihull office.
- Dog friendly office - yes really
Who are Convergence Group?
At Convergence Group, we break free from corporate red tape as a privately-owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management – making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right skills, attitude, and drive to shape the future with us.
Sound like your next move?
If you're an Account Director who is ready to think big, build real relationships, and deliver results that matter - we want to hear from you.
Apply today and help us redefine what business connectivity really means.
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Account Director
Posted today
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Description
The Role
We are seeking an experienced, growth-focused Account Director to join our Retail, Leisure & Hospitality (L&H) Practice. As an Account Director, you will be responsible for managing a portfolio of Retail, L&H clients which include complex, high-value accounts requiring tailored risk management solutions. This role offers a fantastic opportunity to make a significant impact in the insurance industry, working within a globally recognised organisation.
Key Responsibilities
- Client Relationship Management: Take ultimate responsibility for delivering the required services to clients, building long-term relationships, and becoming a trusted advisor on their risk and insurance requirements.
- Strategic Solutions Delivery: Develop and implement risk transfer and risk management solutions that align with the unique needs of clients in the Retail and L&H sectors.
- Stakeholder Engagement: Identify and engage with key decision-makers and budget holders within client organisations, fostering strong, lasting relationships.
- Industry Expertise: Provide technical, industry, and subject-matter expertise, drawing on internal resources where necessary to deliver comprehensive solutions to clients.
- Collaboration: Work closely with specialist technical teams across the business and the wider group to meet client needs effectively and deliver top-tier solutions.
- Business Development: Drive the sales process to win, retain, and develop profitable new clients. Ensure business growth by identifying opportunities for account expansion and delivering additional services where appropriate.
- Placement Strategies: Develop and implement strategies to optimise revenue from both new and existing clients, using appropriate placement channels.
- Team Leadership: Lead and support a dedicated service team, ensuring seamless delivery of services and maintaining high standards of performance.
Qualifications
The Requirements
- Extensive Experience: Background in the Retail, Leisure & Hospitality insurance sectors (preferable) with an understanding of the unique risks and challenges within these industries.
- ACII or Equivalent Qualification: Ideally, you will hold an ACII qualification or similar, demonstrating your technical knowledge and commitment to professional development.
- Client Relationship Expertise: Proven experience of managing large and complex client accounts, with a track record of building strong, enduring relationships.
- Strategic Thinking: Strong ability to think strategically, developing innovative risk management solutions tailored to the client's business needs.
- Business Development Skills: Demonstrated success in winning new business, converting prospects into long-term clients, and contributing to business growth.
- Communication Skills: Excellent communication, negotiation, and influencing skills, enabling you to interact effectively with clients, stakeholders, and internal teams.
- Team Leadership: Experience managing teams, setting objectives, and guiding team members to deliver high-quality outcomes.
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued, and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email
Account Director
Posted today
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Job Description
In the fast-changing world in which our clients seek to deliver life-changing medicines and technology, Cognite's dynamic and forward-thinking team drives us in
our mission of bringing science to life
.
As an independent agency, we develop innovative communications that convey science in the most effective and engaging way possible. Cultivating partnerships regionally and globally, we focus on the transformative therapies that are inspiring the future of healthcare and the highly complex diseases they treat.
The agile and forward-thinking mindset of our
Client Services
team ensures strong client partnerships across global, regional and local teams. Always relied upon to deliver solutions with a smile, we go above and beyond to deliver for our clients.
We are looking for a passionate Account Director to join our growing Client Services team. You will be responsible for:
- The successful running of your designated accounts by understanding the client's world (their goals, priorities, brand, strategy and competition)
- Meticulous account planning encompassing accurate long- and short-term resourcing, financial management and forecasting
- Maintaining organisation and efficiency, even when managing multiple clients and initiatives
- Drawing upon the quality work developed to grow both organic and
de novo
new business - Contributing to the improvement of Cognite as an agency by providing ideas and initiatives that will strengthen our business
With a deep interest in science and medical communications, we believe someone with the following qualities and experience could be a good match for this role:
- An undergraduate degree in a relevant science
- Previous experience as an Account Director within a medical communications agency or similar
- A solution-orientated approach
- A genuine passion for science and a desire to continuously learn about and engage with projects our clients are working on
Cognite's agency principles of
Quality, Commitment, Responsiveness and Togetherness
define how we work alongside our clients as a valued and supportive thinking partner while working with each other as part of a united team in which everyone plays an important role.
Our benefits include:
- Company bonus scheme
- Private healthcare
- Frequent social and team events
- 24 days' holiday + bank holidays
- Company closure between Christmas and New Year
If you are passionate about
bringing science to life
, please use the link above to apply.
Account Director
Posted 6 days ago
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Job Description
Job ID
Posted
21-Mar-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Accounting/Finance, Facilities Management
Location(s)
Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Derby - England - United Kingdom of Great Britain and Northern Ireland, Nottingham - England - United Kingdom of Great Britain and Northern Ireland, Sheffield - England - United Kingdom of Great Britain and Northern Ireland, Stoke-on-Trent - England - United Kingdom of Great Britain and Northern Ireland
**Job Purpose:**
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. This is part of the Operations Management job function. They are responsible for providing leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded.
**Role Summary:**
+ Provide leadership, and that contractual commitments are met and exceeded.
+ Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on retender.
+ Ensuring business policies and processes are effectively communicated, and implemented within the contract.
+ Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and subcontractors activities, and are regularly review.
+ Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery.
+ Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
+ Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
+ Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
+ Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
+ Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
+ Promoting and maintaining the RISE Values of CBRE
+ Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
+ Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
+ Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts
+ Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
**Accountabilities:**
+ Accountability to the CBRE functional heads, as appropriate.
+ Accountable day-to-day to the relevant client contacts.
+ Line management responsibility for a contract team and indirectly for relevant sub-contractors.
+ Financial responsibility for the delivery of Plan commitments for the contract.
**Person Specifications:**
**Training**
Incumbents must be able to demonstrate a career showing continuous personal development.
**Experience**
+ Managerial experience at Contract / Account Manager or above within technical and or hard services is essential.
+ Delivery of wider facilities management services (desirable)
+ The development and review of teams, appraisal, and the application of effective people management practice (desirable)
**Aptitudes**
+ Excellent verbal and written communication skills. Character
+ Excellent motivational and influencing skills, with high levels of personal integrity
+ Has vision, and able to communicate this effectively. A role model for customer service excellence.
+ Analytical
+ Creative
+ Able to contribute effectively across all business activities.
+ Politically astute.
+ Incumbents must have a high level of energy, be self- starters, confident and stable in manner.
+ Organised, able to prioritise and deliver within high pressure, business critical environments.
**Circumstances**
Incumbents will be required to travel on occasions to support operational delivery, and participate in training and business review. Some overnight stays may be needed.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)