142 Account Director jobs in the United Kingdom

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. Thatu2019s why we need smart, committed people to join us. Whether youu2019re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth storu200by while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain are continuing to expand rapidly in 2022 and subsequently we are currently recruiting for an additional Account Director to join our UK Sales function. The role offers fully remote working with some ad hoc travel (client visits). The position will be an integral role in helping maximising opportunities from our current client relationships, whilst maintaining strong, long term partnerships. The Account Director role will be focussing on clients within the Public Sector.

To be considered candidates will have come from a Data Management, Document Management, Records Storage, Digital Solutions, SaaS, BPO, ECM or relevant field, having worked within a Senior Account Management role previously selling into the Public Sector.

**Your role in our mission:**
To be responsible for the retention and growth of all revenue streams for large complex customer accounts with strategic importance.
Develop and build strategic customer relationships by taking responsibility for customer satisfaction, encouraging loyalty and mitigating risk of termination
Collaborate with sales specialists to facilitate the generation of new portfolio revenue
Work proactively within the Iron Mountain matrix organisation, providing leadership and taking direction as appropriate
Positioned as the Commercial Lead in the management of tenders, retenders and price negotiations
To be a champion of the customer internally and a champion of Iron Mountain to the customer externally.
Interpret, negotiate and implement complex contractual obligations

**Valued skills and experience:**
Proven background managing and selling into Central Government/ Public sector Enterprise level
**Experience of working with channel partners, hyperscalers and systems integrators(SIs)**
**The ability to develop solutions that map to customer requirements.**
**Excellent written, oral and presentation skills**
**Strong interpersonal, planning, and analytical skills.**
**Ability to influence and negotiate.**
**Ability to make decisions, think in broad terms, considering the impact on the company.**

**Discover what we offer:**
Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging
Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities
Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come

Category: Sales

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customersu2019 assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

**Requisition:** J

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain are continuing to expand rapidly in 2022 and subsequently we are currently recruiting for an additional Account Director to join our UK Sales function. The role offers fully remote working with some ad hoc travel (client visits). The position will be an integral role in helping maximising opportunities from our current client relationships, whilst maintaining strong, long term partnerships. The Account Director role will be focussing on clients within the Public Sector.
To be considered candidates will have come from a Data Management, Document Management, Records Storage, Digital Solutions, SaaS, BPO, ECM or relevant field, having worked within a Senior Account Management role previously selling into the Public Sector.
**Your role in our mission:**
+ To be responsible for the retention and growth of all revenue streams for large complex customer accounts with strategic importance.
+ Develop and build strategic customer relationships by taking responsibility for customer satisfaction, encouraging loyalty and mitigating risk of termination
+ Collaborate with sales specialists to facilitate the generation of new portfolio revenue
+ Work proactively within the Iron Mountain matrix organisation, providing leadership and taking direction as appropriate
+ Positioned as the Commercial Lead in the management of tenders, retenders and price negotiations
+ To be a champion of the customer internally and a champion of Iron Mountain to the customer externally.
+ Interpret, negotiate and implement complex contractual obligations
**Valued skills and experience:**
+ Proven background managing and selling into Central Government/ Public sector Enterprise level
+ **Experience of working with channel partners, hyperscalers and systems integrators(SIs)**
+ **The ability to develop solutions that map to customer requirements.**
+ **Excellent written, oral and presentation skills**
+ **Strong interpersonal, planning, and analytical skills.**
+ **Ability to influence and negotiate.**
+ **Ability to make decisions, think in broad terms, considering the impact on the company.**
**Discover what we offer:**
+ Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
+ Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging
+ Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities
+ Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
+ Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
+ Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
+ Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
+ Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
+ Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come
Category: Sales
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J

Account Director
Job ID

Posted
21-Mar-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Accounting/Finance, Facilities Management
Location(s)
Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Derby - England - United Kingdom of Great Britain and Northern Ireland, Nottingham - England - United Kingdom of Great Britain and Northern Ireland, Sheffield - England - United Kingdom of Great Britain and Northern Ireland, Stoke-on-Trent - England - United Kingdom of Great Britain and Northern Ireland
**Job Purpose:**
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. This is part of the Operations Management job function. They are responsible for providing leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded.
**Role Summary:**
+ Provide leadership, and that contractual commitments are met and exceeded.
+ Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on retender.
+ Ensuring business policies and processes are effectively communicated, and implemented within the contract.
+ Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and subcontractors activities, and are regularly review.
+ Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery.
+ Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
+ Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
+ Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
+ Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
+ Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
+ Promoting and maintaining the RISE Values of CBRE
+ Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
+ Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
+ Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts
+ Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
**Accountabilities:**
+ Accountability to the CBRE functional heads, as appropriate.
+ Accountable day-to-day to the relevant client contacts.
+ Line management responsibility for a contract team and indirectly for relevant sub-contractors.
+ Financial responsibility for the delivery of Plan commitments for the contract.
**Person Specifications:**
**Training**
Incumbents must be able to demonstrate a career showing continuous personal development.
**Experience**
+ Managerial experience at Contract / Account Manager or above within technical and or hard services is essential.
+ Delivery of wider facilities management services (desirable)
+ The development and review of teams, appraisal, and the application of effective people management practice (desirable)
**Aptitudes**
+ Excellent verbal and written communication skills. Character
+ Excellent motivational and influencing skills, with high levels of personal integrity
+ Has vision, and able to communicate this effectively. A role model for customer service excellence.
+ Analytical
+ Creative
+ Able to contribute effectively across all business activities.
+ Politically astute.
+ Incumbents must have a high level of energy, be self- starters, confident and stable in manner.
+ Organised, able to prioritise and deliver within high pressure, business critical environments.
**Circumstances**
Incumbents will be required to travel on occasions to support operational delivery, and participate in training and business review. Some overnight stays may be needed.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Account Director
Job ID

Posted
21-Mar-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Accounting/Finance, Facilities Management
Location(s)
Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Derby - England - United Kingdom of Great Britain and Northern Ireland, Nottingham - England - United Kingdom of Great Britain and Northern Ireland, Sheffield - England - United Kingdom of Great Britain and Northern Ireland, Stoke-on-Trent - England - United Kingdom of Great Britain and Northern Ireland
**Job Purpose:**
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. This is part of the Operations Management job function. They are responsible for providing leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded.
**Role Summary:**
+ Provide leadership, and that contractual commitments are met and exceeded.
+ Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on retender.
+ Ensuring business policies and processes are effectively communicated, and implemented within the contract.
+ Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and subcontractors activities, and are regularly review.
+ Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery.
+ Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
+ Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
+ Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
+ Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
+ Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
+ Promoting and maintaining the RISE Values of CBRE
+ Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
+ Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
+ Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts
+ Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
**Accountabilities:**
+ Accountability to the CBRE functional heads, as appropriate.
+ Accountable day-to-day to the relevant client contacts.
+ Line management responsibility for a contract team and indirectly for relevant sub-contractors.
+ Financial responsibility for the delivery of Plan commitments for the contract.
**Person Specifications:**
**Training**
Incumbents must be able to demonstrate a career showing continuous personal development.
**Experience**
+ Managerial experience at Contract / Account Manager or above within technical and or hard services is essential.
+ Delivery of wider facilities management services (desirable)
+ The development and review of teams, appraisal, and the application of effective people management practice (desirable)
**Aptitudes**
+ Excellent verbal and written communication skills. Character
+ Excellent motivational and influencing skills, with high levels of personal integrity
+ Has vision, and able to communicate this effectively. A role model for customer service excellence.
+ Analytical
+ Creative
+ Able to contribute effectively across all business activities.
+ Politically astute.
+ Incumbents must have a high level of energy, be self- starters, confident and stable in manner.
+ Organised, able to prioritise and deliver within high pressure, business critical environments.
**Circumstances**
Incumbents will be required to travel on occasions to support operational delivery, and participate in training and business review. Some overnight stays may be needed.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Account Director
Job ID

Posted
21-Mar-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Accounting/Finance, Facilities Management
Location(s)
Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Derby - England - United Kingdom of Great Britain and Northern Ireland, Nottingham - England - United Kingdom of Great Britain and Northern Ireland, Sheffield - England - United Kingdom of Great Britain and Northern Ireland, Stoke-on-Trent - England - United Kingdom of Great Britain and Northern Ireland
**Job Purpose:**
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. This is part of the Operations Management job function. They are responsible for providing leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded.
**Role Summary:**
+ Provide leadership, and that contractual commitments are met and exceeded.
+ Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on retender.
+ Ensuring business policies and processes are effectively communicated, and implemented within the contract.
+ Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and subcontractors activities, and are regularly review.
+ Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery.
+ Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
+ Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
+ Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
+ Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
+ Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
+ Promoting and maintaining the RISE Values of CBRE
+ Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
+ Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
+ Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts
+ Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
**Accountabilities:**
+ Accountability to the CBRE functional heads, as appropriate.
+ Accountable day-to-day to the relevant client contacts.
+ Line management responsibility for a contract team and indirectly for relevant sub-contractors.
+ Financial responsibility for the delivery of Plan commitments for the contract.
**Person Specifications:**
**Training**
Incumbents must be able to demonstrate a career showing continuous personal development.
**Experience**
+ Managerial experience at Contract / Account Manager or above within technical and or hard services is essential.
+ Delivery of wider facilities management services (desirable)
+ The development and review of teams, appraisal, and the application of effective people management practice (desirable)
**Aptitudes**
+ Excellent verbal and written communication skills. Character
+ Excellent motivational and influencing skills, with high levels of personal integrity
+ Has vision, and able to communicate this effectively. A role model for customer service excellence.
+ Analytical
+ Creative
+ Able to contribute effectively across all business activities.
+ Politically astute.
+ Incumbents must have a high level of energy, be self- starters, confident and stable in manner.
+ Organised, able to prioritise and deliver within high pressure, business critical environments.
**Circumstances**
Incumbents will be required to travel on occasions to support operational delivery, and participate in training and business review. Some overnight stays may be needed.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Account Director
Job ID

Posted
21-Mar-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Accounting/Finance, Facilities Management
Location(s)
Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Derby - England - United Kingdom of Great Britain and Northern Ireland, Nottingham - England - United Kingdom of Great Britain and Northern Ireland, Sheffield - England - United Kingdom of Great Britain and Northern Ireland, Stoke-on-Trent - England - United Kingdom of Great Britain and Northern Ireland
**Job Purpose:**
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. This is part of the Operations Management job function. They are responsible for providing leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded.
**Role Summary:**
+ Provide leadership, and that contractual commitments are met and exceeded.
+ Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on retender.
+ Ensuring business policies and processes are effectively communicated, and implemented within the contract.
+ Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and subcontractors activities, and are regularly review.
+ Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery.
+ Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
+ Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
+ Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
+ Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
+ Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
+ Promoting and maintaining the RISE Values of CBRE
+ Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
+ Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
+ Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts
+ Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
**Accountabilities:**
+ Accountability to the CBRE functional heads, as appropriate.
+ Accountable day-to-day to the relevant client contacts.
+ Line management responsibility for a contract team and indirectly for relevant sub-contractors.
+ Financial responsibility for the delivery of Plan commitments for the contract.
**Person Specifications:**
**Training**
Incumbents must be able to demonstrate a career showing continuous personal development.
**Experience**
+ Managerial experience at Contract / Account Manager or above within technical and or hard services is essential.
+ Delivery of wider facilities management services (desirable)
+ The development and review of teams, appraisal, and the application of effective people management practice (desirable)
**Aptitudes**
+ Excellent verbal and written communication skills. Character
+ Excellent motivational and influencing skills, with high levels of personal integrity
+ Has vision, and able to communicate this effectively. A role model for customer service excellence.
+ Analytical
+ Creative
+ Able to contribute effectively across all business activities.
+ Politically astute.
+ Incumbents must have a high level of energy, be self- starters, confident and stable in manner.
+ Organised, able to prioritise and deliver within high pressure, business critical environments.
**Circumstances**
Incumbents will be required to travel on occasions to support operational delivery, and participate in training and business review. Some overnight stays may be needed.
CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.
Find out more ( Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Account Director
Job ID

Posted
22-Jul-2025
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Cambridge - England - United Kingdom of Great Britain and Northern Ireland, Maidenhead - England - United Kingdom of Great Britain and Northern Ireland, Reading - England - United Kingdom of Great Britain and Northern Ireland, Slough - England - United Kingdom of Great Britain and Northern Ireland, Windsor - England - United Kingdom of Great Britain and Northern Ireland
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.
Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining 'workplace' because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand - the workplace contributes to business results, whether it's an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location.
Job Title: Account Director
CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting an Account Director to join the team located in Slough.
Purpose Of The Job
Providing leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded.
Key Responsibilities
1. Provide leadership, and that contractual commitments are met and exceeded.
2. Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender.
3. Ensuring business policies and processes are effectively communicated, and implemented within the contract.
4. Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and subcontractors activities, and are regularly review.
5. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery.
6. Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
7. Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
8. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
9. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
10. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
11. Promoting and maintaining the RISE Values of CBRE
12. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
13. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
14. Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts
15. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
Accountabilities
- Accountability to the CBRE functional heads, as appropriate.
- Accountable day-to-day to the relevant client contacts.
- Line management responsibility for a contract team and indirectly for relevant sub-contractors.
- Financial responsibility for the delivery of Plan commitments for the contract.
Person Specification
Education
- An engineering qualification is desirable along with an understanding of GMP/GXP within the Life Science environment.
Training
- Incumbents must be able to demonstrate a career showing continuous personal development.
Experience
- Managerial experience at Contract / Account Manager or above within technical and or hard services is essential.
- Delivery of wider facilities management services (desirable)
- The development and review of teams, appraisal, and the application of effective people management practice (desirable)
Aptitudes
Excellent verbal and written communication skills.
Character
- Excellent motivational and influencing skills, with high levels of personal integrity
- Has vision, and able to communicate this effectively. A role model for customer service excellence.
- Analytical
- Creative
- Able to contribute effectively across all business activities.
- Politically astute.
- Incumbents must have a high level of energy, be self- starters, confident and stable in manner.
- Organised, able to prioritise and deliver within high pressure, business critical environments.
Circumstances
Incumbents will be required to travel on occasions to support operational delivery, and participate in training
and business review. Some overnight stays may be needed.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Account Director
Job ID

Posted
22-Jul-2025
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Cambridge - England - United Kingdom of Great Britain and Northern Ireland, Maidenhead - England - United Kingdom of Great Britain and Northern Ireland, Reading - England - United Kingdom of Great Britain and Northern Ireland, Slough - England - United Kingdom of Great Britain and Northern Ireland, Windsor - England - United Kingdom of Great Britain and Northern Ireland
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.
Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining 'workplace' because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand - the workplace contributes to business results, whether it's an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location.
Job Title: Account Director
CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting an Account Director to join the team located in Slough.
Purpose Of The Job
Providing leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded.
Key Responsibilities
1. Provide leadership, and that contractual commitments are met and exceeded.
2. Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender.
3. Ensuring business policies and processes are effectively communicated, and implemented within the contract.
4. Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and subcontractors activities, and are regularly review.
5. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery.
6. Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
7. Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
8. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
9. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
10. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
11. Promoting and maintaining the RISE Values of CBRE
12. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
13. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
14. Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts
15. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
Accountabilities
- Accountability to the CBRE functional heads, as appropriate.
- Accountable day-to-day to the relevant client contacts.
- Line management responsibility for a contract team and indirectly for relevant sub-contractors.
- Financial responsibility for the delivery of Plan commitments for the contract.
Person Specification
Education
- An engineering qualification is desirable along with an understanding of GMP/GXP within the Life Science environment.
Training
- Incumbents must be able to demonstrate a career showing continuous personal development.
Experience
- Managerial experience at Contract / Account Manager or above within technical and or hard services is essential.
- Delivery of wider facilities management services (desirable)
- The development and review of teams, appraisal, and the application of effective people management practice (desirable)
Aptitudes
Excellent verbal and written communication skills.
Character
- Excellent motivational and influencing skills, with high levels of personal integrity
- Has vision, and able to communicate this effectively. A role model for customer service excellence.
- Analytical
- Creative
- Able to contribute effectively across all business activities.
- Politically astute.
- Incumbents must have a high level of energy, be self- starters, confident and stable in manner.
- Organised, able to prioritise and deliver within high pressure, business critical environments.
Circumstances
Incumbents will be required to travel on occasions to support operational delivery, and participate in training
and business review. Some overnight stays may be needed.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Account Director
Job ID

Posted
22-Jul-2025
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Cambridge - England - United Kingdom of Great Britain and Northern Ireland, Maidenhead - England - United Kingdom of Great Britain and Northern Ireland, Reading - England - United Kingdom of Great Britain and Northern Ireland, Slough - England - United Kingdom of Great Britain and Northern Ireland, Windsor - England - United Kingdom of Great Britain and Northern Ireland
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.
Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned to provide a complete set of services to corporate occupiers of commercial real estate across EMEA. GWS is redefining 'workplace' because we believe every place of work can become a competitive advantage for our clients. Productivity, reliability, engagement, quality, brand - the workplace contributes to business results, whether it's an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location.
Job Title: Account Director
CBRE Global Workplace Solutions, leading global provider of integrated facilities and corporate real estate management, are recruiting an Account Director to join the team located in Slough.
Purpose Of The Job
Providing leadership, management, and development of a defined contract, ensuring financial, and operational commitments are met and exceeded.
Key Responsibilities
1. Provide leadership, and that contractual commitments are met and exceeded.
2. Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender.
3. Ensuring business policies and processes are effectively communicated, and implemented within the contract.
4. Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and subcontractors activities, and are regularly review.
5. Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery.
6. Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
7. Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
8. Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded.
9. Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
10. Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
11. Promoting and maintaining the RISE Values of CBRE
12. Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward.
13. Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
14. Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts
15. Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
Accountabilities
- Accountability to the CBRE functional heads, as appropriate.
- Accountable day-to-day to the relevant client contacts.
- Line management responsibility for a contract team and indirectly for relevant sub-contractors.
- Financial responsibility for the delivery of Plan commitments for the contract.
Person Specification
Education
- An engineering qualification is desirable along with an understanding of GMP/GXP within the Life Science environment.
Training
- Incumbents must be able to demonstrate a career showing continuous personal development.
Experience
- Managerial experience at Contract / Account Manager or above within technical and or hard services is essential.
- Delivery of wider facilities management services (desirable)
- The development and review of teams, appraisal, and the application of effective people management practice (desirable)
Aptitudes
Excellent verbal and written communication skills.
Character
- Excellent motivational and influencing skills, with high levels of personal integrity
- Has vision, and able to communicate this effectively. A role model for customer service excellence.
- Analytical
- Creative
- Able to contribute effectively across all business activities.
- Politically astute.
- Incumbents must have a high level of energy, be self- starters, confident and stable in manner.
- Organised, able to prioritise and deliver within high pressure, business critical environments.
Circumstances
Incumbents will be required to travel on occasions to support operational delivery, and participate in training
and business review. Some overnight stays may be needed.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)