47,037 Client Services jobs in the United Kingdom

Client Services Administrator

24k

Permanent, Full time

Liverpool (remote-working)

Client Services Administrator is required to join a dynamic and high-calibre organisation with endless opportunities. My client is looking for an individual looking to make the next step in their career with a leading Wealth and Investment Management company.

Key responsibilities of the Client Services Administrator:

• Analysing Reports
• Resolving Issues
• Assist with all administrative tasks, including data entry.
• Using own initiative with minimal supervision, prioritising workload, initiating action and resolving problems.
• Performing a variety of essential audit duties.
• Checking the accuracy of a client's financial information.
• Validating information such as invoices and bank statements against underlying client records.

Required skills and experience of the Client Services Administrator:

• Admin experience (desirable)
• Strong IT skills
• Excellent communication skills both verbal and written.
• Be process driven.
• Good problem-solving and analytical skills.

The company offers strong progression paths and excellent benefits including a 12% pension contribution, 28 days holiday and annual bonus.

This is fantastic opportunity to join a well-established organisation with the option for hybrid working. If you believe you have the necessary skills and experience for the Client Services Administrator, please apply now, or contact Hayley Cox at Sellick Partnership.

Sellick Partnership is a market-leading professional services recruitment specialist operating across the UK. We are proud to be an equal opportunities employer and encourage applications from candidates of all backgrounds and circumstances, including minorities and those with disabilities. Please note our advertisements use years' experience and salary levels purely as a guide. We are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. If you do not hear from us within 48 hours please assume that your application has been unsuccessful on this occasion . For information on how your personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the footer on our website.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Client Services Manager

-Manchester (Hybrid - 2 days in the office)
-33,000 - 36,000 per annum

We're working with a fast-growing and innovative digital agency who are seeking a Client Services Manager to join their Manchester team. This is a fantastic opportunity for an experienced account manager with a background in digital marketing to take ownership of a diverse portfolio of clients and play a pivotal role in shaping campaigns across SEO, PPC, Paid Social, and Digital PR.

The successful candidate will be client-focused, commercially aware, and passionate about delivering outstanding results.

Key Responsibilities

• Client Management : Lead and nurture a portfolio of clients across multiple service areas.
• Campaign Delivery : Liaise with internal delivery teams, providing clear briefs to ensure client needs are met.
• Strategy & Planning : Convert client marketing plans into targeted campaigns with measurable outcomes.
• Growth & Development : Identify upsell and cross-sell opportunities, forecasting growth potential.
• Relationship Building : Develop a deep understanding of each client's business, brand, and sector.
• Collaboration : Work closely with colleagues across departments on multi-channel campaigns.
• Reporting : Provide clear, detailed monthly reports and regular performance updates.
• Innovation : Contribute fresh ideas to keep the agency at the forefront of digital marketing trends.
• Sales & Targets : Deliver against agreed upsell/cross-sell targets.
• Accountability : Take ownership of client success and maintain open, honest communication.

About You

• 3+ years' experience in client services/account management within a digital agency environment.
• Strong understanding of at least one of SEO, PPC, or Paid Social.
• Excellent communication and interpersonal skills, both written and verbal.
• Confident in reporting, analysis, and presenting campaign performance.
• Highly organised with strong time management skills.
• Experience with CRM systems, Google Analytics, GSuite, and tools such as Slack or Skype.
• Commercially minded with the ability to spot growth opportunities.
• Passionate about digital marketing and delivering exceptional client service.

What's on Offer

• Competitive salary of 33,000 - 36,000 (depending on experience)
• Hybrid working model (2 days per week in the Manchester office)
• A supportive, collaborative, and innovative agency environment
• Opportunities for professional development and career progression

Apply Now

If you're a motivated Client Services Manager looking to join a forward-thinking digital agency and take the next step in your career, we'd love to hear from you. Please click 'apply' or get in touch with Liv Grant @ KRG.

Client Services & Business Support Coordinator
Needham Market
Up to 35,000 depending on experience

Join a dynamic, growing company where no two days are the same!

Are you personable, proactive, and highly organized? Do you thrive in a fast-paced, client-focused environment? We're looking for a Client Services & Business Support Coordinator to be the glue that keeps our client relationships strong and our operations running smoothly.

Key Responsibilities:
Client Engagement & Business Development

• Follow up on warm leads and book appointments for senior team members
• Represent the company at events and meetings (non-technical capacity)
• Prepare client-facing materials and ensure follow-up on meeting actions
• Assist with proposals, presentations, and documentation

Service & Office Management

• Manage office operations (supplies, vendors, travel bookings, etc.)
• Keep the office professional and visitor-ready
• Act as point of contact for internal and external service providers

Administrative & Team Support

• Maintain CRM with up-to-date client data
• Assist with reporting and business development tracking
• Help plan marketing campaigns and client communications
• Provide general admin support to leadership

What We're Looking For:

• Experience in client service, admin, or business support roles
• A confident, friendly communicator - in person and on the phone
• Highly organized with a sharp eye for detail
• Proficient with Microsoft Office and CRM systems
• Comfortable working independently and in a team

Bonus Skills:

• Experience representing a company at events
• Familiarity with sales/business development processes
• Exposure to collaboration tools like Teams, Zoom, Trello/Asana
• Positive, can-do attitude

Why Join Us?

• Supportive and friendly team culture
• Varied role with exposure to events, sales, and office operations
• Real opportunity for professional growth and skill development
• Be part of a growing company making an impact

An excellent opportunity to join a leading global law firm as Client Services Manager on a 12-month fixed-term contract. This is a key maternity cover position, managing a small team and overseeing client survey responses on high-profile topics such as Inclusion, ESG, compliance and risk. The role combines stakeholder engagement, project management and people leadership, offering exposure to international clients and business operations.

Responsibilities

• Manage and allocate work within the Client Services team, ensuring timely delivery of responses

• Provide quality assurance on team outputs, handling complex and high-profile survey requests directly

• Produce monthly management information reports for senior leadership

• Liaise with subject matter experts across the business to gather accurate information

• Resolve stakeholder queries and escalations, providing clear and consistent guidance

• Develop and update template responses, guidance notes and best practice materials

• Drive continuous improvement in processes and service delivery

Candidate Requirements

• Experience working in a law firm or professional services environment

• Background in client services, compliance, inclusion, sustainability or related functions is advantageous

• Strong people management and project management skills

• Excellent written communication skills with the ability to draft clear, compelling content for external audiences

• Confident managing multiple stakeholders across global teams

• Organised, proactive and able to deliver under pressure

• Flexible and pragmatic with a collaborative, solutions-focused approach

This is a fantastic opportunity to join a forward-thinking team at the intersection of client service, responsible business and operational excellence. The role is based in Birmingham with hybrid working available (up to 40% from home).

Please attach an MS Word version of your CV. If you do not hear back within one week, please assume you have been unsuccessful. Unfortunately, due to the high volume of applications, individual feedback cannot be provided.

Keywords: Client Services | ESG | Inclusion | Sustainability | Compliance | Professional Services | Project Management

About Bourne Estate Agents

Bourne Estate Agents operates across Surrey and Hampshire, delivering market-leading service and results. We pride ourselves on a customer-centric culture, collaboration across branches, and a fast-paced environment that rewards initiative and growth.

Role Overview

We are seeking a motivated Client Services Representative to join our Going office. The role focuses on generating new leads for our sales and lettings teams, enhancing the client experience, and supporting the delivery of compelling property solutions. Experience isn’t mandatory, but a passion for customer service, resilience in a busy setting, and the ability to work well within a team are essential. There is clear potential for career progression within a high-growth, multi-branch business.

Key Responsibilities

Generate and qualify new leads for the sales and lettings teams (inbound inquiries, referrals, events, and campaigns).

Build relationships with prospective clients and maintain a high standard of customer service throughout the early client journey.

Collaborate with sales, lettings, and marketing to convert leads into opportunities and appointments.

Assist in presenting property solutions, market information, and competitive advantages to prospects.

Support the client experience by coordinating communications, scheduling, and follow-ups.

Maintain accurate CRM records of leads, interactions, and status updates.

Monitor market trends and feedback to help refine outreach strategies.

Contribute to marketing campaigns and property promotions as needed.

Provide a positive and professional presence in the Going office, representing Bourne Estate Agents brand values.

Support training and development opportunities to grow within the company.

Skills, Experience & Qualifications

Customer-focused mindset with excellent communication and listening skills.

Ability to thrive in a fast-paced, target-driven environment and work well in a team.

Strong organizational skills, attention to detail, and reliable follow-through.

Comfortable using CRM systems and basic digital marketing tools; tech-literate and adaptable.

No mandatory prior real estate experience; onboarding and training provided.

A proactive, coachable attitude with a willingness to learn and grow.

Personal Attributes

Energetic, personable, and confident when engaging with potential clients.

Resilient under pressure and capable of balancing multiple tasks.

Professional, values integrity, and represents the Bourne brand with enthusiasm.

Ambitious with a clear interest in developing a career in property.

Benefits & Perks

Competitive base salary with an achievable OTE (£30k–£35k) and bonus opportunities.

Comprehensive onboarding and ongoing training.

Clear career progression paths within a market-leading group.

Modern office environment with supportive, collaborative teams.

Exposure to multiple branches and growth opportunities across Surrey & Hampshire.

Flexible working considerations where feasible.

KPI Focus

Lead generation volume and quality; lead-to-appointment conversion rate.

Customer satisfaction and feedback scores.

Timely follow-ups and CRM data integrity.

Contribution to revenue through appointments and referrals.

How to Apply

Please send your CV and a brief cover note outlining:

Your interest in customer-facing roles and a fast-paced environment.

Any relevant experience (even if not in real estate) and examples of delivering excellent service.

Why Bourne Estate Agents and the Going office align with your career goals.

Job title: Client Services Supervisor

Location: Witham

Salary 40,000 - 45,000

Benefits:

• 5% EE with 5% ER pension
• 24 days (rising to 25 in 2024) holidays plus public bank holidays
• Life Assurance - 3x cover
• Group Income Protection - 26 week deferred period, 50% of salary for up to 5 years
• Employee Assistance Program
• Cycle to Work - Flex Self Funded
• Techscheme (White Goods) - Flex Self Funded
• Gym Membership discount vouchers - Flex Self Funded
• Discounts/Perks - Flex Self Funded
• Learning - not work related - Flex Self Funded

We're looking for a dynamic leader who thrives in a technical environment and has a passion for delivering exceptional client service. You'll be someone who can balance the demands of team management with hands-on involvement in complex client relationships, while driving continuous improvement across all service areas.

A background in logistics coordination, shipping/ports industry, OR laboratory and testing protocols essential for this role.

Our client, a leading international testing and inspection company, is seeking an experienced Client Services Supervisor.

The successful candidate will manage a team of Client Coordinators, overseeing the complete customer journey from initial enquiry through to invoice completion, while maintaining the highest standards of service delivery.

Team Leadership & Management

• Lead and develop a team of 4-6 Client Service Coordinators
• Manage workload distribution and maintain appropriate staffing levels
• Conduct appraisals, training, and performance management
• Act as the primary technical point of contact for complex client queries

Service Delivery Excellence

• Oversee the coordination of laboratory services including sample handling, confirmations, and results delivery
• Monitor key performance indicators to ensure exceptional service standards
• Build and maintain strong relationships with clients and internal stakeholders
• Resolve issues and problems as they arise, working closely with laboratory teams

Business Development & Commercial Focus

• Support production of quotations, tenders, and discount requests
• Drive effective cash collection in liaison with Credit Control
• Maintain up-to-date market intelligence and industry best practices
• Ensure client data quality and system efficiency

Quality & Compliance

• Ensure adherence to strict health, safety, and environmental guidelines
• Maintain company quality systems across the entire team
• Drive process improvements and system enhancements
• Champion change initiatives

Experience & Qualifications

• Degree level qualification (or equivalent experience)
• Proven people management / Supervisory experience
• Experience in contract and commercial agreements
• Background in logistics coordination, shipping/ports industry, OR laboratory and testing protocols

Our client is seeking a highly motivated and experienced Client Services Manager to join their dynamic team. As the Client Services Manager, you will play a crucial role in supporting the Business Development team by managing proposal generation and pricing activities, ensuring a seamless transition of signed opportunities into operations, and providing ongoing support to the wider team.

In this pivotal position, you will be responsible for facilitating the preparation of technical proposals, working closely with the Business Development team and Operations subject matter experts. This will involve crafting compelling commercial value propositions, developing clear scientific strategies, and tailoring materials to meet the specific needs of potential and existing clients. Additionally, you will be responsible for accurate proposal pricing, aligning with standard price lists and addressing project-specific Business Development pricing strategies.

To succeed in this role, you must possess excellent communication skills, the ability to develop and maintain positive relationships with both internal and external stakeholders. Strong organisational skills and the capacity to prioritise multiple projects concurrently while meeting deadlines are essential. The ideal candidate will also demonstrate analytical abilities to process and analyse business data and research, as well as exceptional writing skills and attention to detail.

This could also be the perfect opportunity for someone with pharmaceutical manufacturing industry experience who is looking to move into a more commercially focused role.

Key Responsibilities:

• Facilitate the preparation of technical proposals, including commercial value proposition, scientific strategy, and tailored materials
• Ensure accurate proposal pricing, working closely with Operations experts and addressing project-specific Business Development strategies
• Coordinate internal calls to develop proposals and obtain the necessary information for client-friendly submissions
• Attend client meetings and calls to support proposal construction and pricing
• Assist the Business Development team with prospect identification and opportunity management
• Facilitate the formal handover of new projects from Business Development to Operations
• Maintain accurate Salesforce records and ensure all opportunity documents are properly stored
• Identify process improvement opportunities and present them to the Head of Client Services

Qualifications and Skills:

• Degree in a relevant scientific discipline or equivalent industry experience
• Pharmaceutical manufacturing industry experience is preferred
• Excellent communication and interpersonal skills
• Strong time management and organisational abilities
• Proven track record of prioritising and managing multiple concurrent projects
• Ability to multi-task and handle changing priorities
• Analytical skills to process and analyse business data and research
• Exceptional writing skills and attention to detail
• Enthusiasm, proactivity, and a target-oriented mindset
• Relevant experience in a client-facing or proposal management role would be beneficial

This is a full-time, office-based position (37.5 hours per week). If you possess the required skills and experience and are excited to contribute to the success of this dynamic company, we encourage you to apply!

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Client Services Manager

-Manchester (Hybrid - 2 days in the office)
-33,000 - 36,000 per annum

We're working with a fast-growing and innovative digital agency who are seeking a Client Services Manager to join their Manchester team. This is a fantastic opportunity for an experienced account manager with a background in digital marketing to take ownership of a diverse portfolio of clients and play a pivotal role in shaping campaigns across SEO, PPC, Paid Social, and Digital PR.

The successful candidate will be client-focused, commercially aware, and passionate about delivering outstanding results.

Key Responsibilities

• Client Management : Lead and nurture a portfolio of clients across multiple service areas.
• Campaign Delivery : Liaise with internal delivery teams, providing clear briefs to ensure client needs are met.
• Strategy & Planning : Convert client marketing plans into targeted campaigns with measurable outcomes.
• Growth & Development : Identify upsell and cross-sell opportunities, forecasting growth potential.
• Relationship Building : Develop a deep understanding of each client's business, brand, and sector.
• Collaboration : Work closely with colleagues across departments on multi-channel campaigns.
• Reporting : Provide clear, detailed monthly reports and regular performance updates.
• Innovation : Contribute fresh ideas to keep the agency at the forefront of digital marketing trends.
• Sales & Targets : Deliver against agreed upsell/cross-sell targets.
• Accountability : Take ownership of client success and maintain open, honest communication.

About You

• 3+ years' experience in client services/account management within a digital agency environment.
• Strong understanding of at least one of SEO, PPC, or Paid Social.
• Excellent communication and interpersonal skills, both written and verbal.
• Confident in reporting, analysis, and presenting campaign performance.
• Highly organised with strong time management skills.
• Experience with CRM systems, Google Analytics, GSuite, and tools such as Slack or Skype.
• Commercially minded with the ability to spot growth opportunities.
• Passionate about digital marketing and delivering exceptional client service.

What's on Offer

• Competitive salary of 33,000 - 36,000 (depending on experience)
• Hybrid working model (2 days per week in the Manchester office)
• A supportive, collaborative, and innovative agency environment
• Opportunities for professional development and career progression

Apply Now

If you're a motivated Client Services Manager looking to join a forward-thinking digital agency and take the next step in your career, we'd love to hear from you. Please click 'apply' or get in touch with Liv Grant @ KRG.

A Client Services Assistant / Training Centre Co-Ordinator in York is required by a continuously rapidly expanding successful training business that operates across various markets and sectors. This Client Services role is suited for either someone who has previous experience of dealing with delegates attending events or training courses. The position will see you proving a warm and professional welcome to everyone who arrives at the training centre and being their first point of contact upon arrival. It will then involve ensuring the delegates are directed to the correct area for their training and then any further training centre questions they may have or about the day / week ahead of them. In addition to this you will be required to ensure the smooth running of the centre from ordering lunches, ensuring all stationary levels are maintained and all other functions of the centre are managed effectively. You will also be involved in a range of general administration duties that are required as part of the role and centre delivery of its training to the people coming onto the courses.

Role Overview

• Direct delegates to their class / advise they sign in on their phone each day in centre.

• Photocopying, scanning, printing of coursework including disclaimer letters.

• Data entry (google docs) various spreadsheets.

• Emailing reports to clients/authorising engineers.

• Registering delegates on City & Guilds.

• Producing attendance or achievement certificates.

• Organising resit exams.

• Booking hotels.

• Ordering lunches on a weekly basis.

• Ordering of stationery and perishables.

• Stocking up classrooms with teas, coffees etc.

• Updating details.

• Dealing with queries.

• Advising maintenance of any issues.

• Ad hoc duties as and when needed.

Experience & Skills Required

The successful candidate will demonstrate the following:

• Previous event co-ordination, co-ordination of onsite delivery of training, receptionist or other client welcoming functions.

• Good IT and computer skills for data entry and internal and external communication.

• Experience of dealing with visitors, clients and suppliers.

• Good telephone and interpersonal skills.

• Experienced in all round office administration.

• Be a strong team player but with the ability to work on your own initiative.

What's on Offer

The company is a family run feel business and you will be joining a friendly, professional, driven company that prides itself on being the best training provider in our industry. A competitive basic salary with excellent benefits are on offer, including future career progression opportunities if desired.

Salary :- 26,000 Base salary, 9% pension, 25 days hols + bank holidays & Health package

Location :- York.

Company:- The organisation are a leading UK based safe systems of work mechanical, electrical, and water hygiene training course provider, working with many different industry sectors including FM, NHS, Airports, MOD, Universities & Manufacturing.

Diversity & Inclusion

ENMASE Group operate an inclusive and diverse recruitment process, removing any barriers to the recruitment journey where possible, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.