384 Account Executive jobs in Hampton
Account Executive
Posted 7 days ago
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Excellent opportunity to join friendly and progressive company
My client, a forward thinking organisation, is looking for an Account Executive to join their Account Management team.
The main purpose of the role is to provide support to the Account Manager in maintaining and developing existing client relationships through proactive management, acting as the main day-to-day point of contact for all clients.
This role provides a great opportunity for someone to get involved in the motor and financial services industry. For the customers you will be more than just a friendly person to answer their queries over the phone or by email, you will have great listening skills, attention to detail and a willingness to problem solve. You will be involved in dealing with driver queries and supporting key customer contacts which means handling different types of conversations, from answering a simple question to more complex issues. You’ll champion great customer service, be a clear communicator that’s happy to work with people at all levels in an organisation. A varied and interactive role, there are no two days the same so being organised will give you a head start. You will be joining a supportive team of colleagues and will be guided, trained, and developed by a dedicated team.
This role would suit someone who is well organised, with a can do attitude. If you have worked in a B2B or B2C customer service environment then that’s a great start.
This role can open doors to wide ranging career opportunities and best of all there’s no weekend working.
Key Responsibilities-
- Acting as the day to day point of contact for our fleet contacts and drivers li>Generating a range of customer documentation to help our customers operate their company vehicles safely and efficiently
- Handling and solving queries for the fleet contact and drivers
- Managing/generating monthly customer invoicing
- Generating and authorising external supplier orders
- Producing regular and ‘ad-hoc’ customer reports
- Being an ambassador for first class customer service.
Ideally you will have previous experience within either Account Management Customer Service or Sales Administration. You must also possess exceptional levels of customer care, strong IT skills and be an organised administrator. The ability to problem solve and work effectively as part of a team are also key to this role.
Whilst we would love to be able to respond to every application we receive, it isn’t always possible. If you have not heard from us within 7 working days, please assume that your application has not been successful on this occasion.
Account Executive
Posted 18 days ago
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Job Description
ARE YOU SEEKING AN ACCOUNT MANAGEMENT OPPORTUNITY IN A DYNAMIC LOCAL COMPANY OFFERING EXCELLENT BENEFITS & CAREER PROGRESSION?
Do you have c2 years account management/sales administrative experience with a track record of providing exceptional levels of customer care?
Are you a friendly articulate individual who also has high levels of proficiency in Microsoft Office?
Live locally to the Hampton area & currently seeking a job within a well established & highly respected company that supports and rewards its staff as well as offer excellent career prospects & benefits?
Our client is a dedicated independent services company a specialist in vehicle management and they have fantastic offices in Hampton.
This prestigious and forward thinking organisation currently has an opportunity for an Account Executive to join their highly professional and friendly team in a varied and challenging role the details of which are summarised below:-
To act as the main day to day point of contact for all clients.
To produce client documentation within defined time-scales.
Produce new orders progress existing orders advising clients of any change
Generate and issue new contracts and monitor return
Arrange new deliveries / collections and arrange re-allocations where required
To handle and solve all client queries in a prompt and professional manner
To manage and/or generate monthly customer invoicing and recharges.
To generate and authorise external supplier orders.
To produce regular and ‘ad-hoc’ client reports within defined time-scales
To provide advice on rescheduling and early termination
Applications for this varied and vital role are particularly invited from candidates with around 2 years plus account management experience / sales administration experience. In addition you will need to be an extremely customer focused individual and someone who can provide exceptional levels of customer care and build and maintain vital client relationships. A good knowledge of Microsoft Office is also essential for this role as well as the ability to carry out all duties assigned to tight deadlines accurately and often in pressurised situations.
If you are a strong team player with first class negotiation and problem solving skills who has previous experience in a similar role ideally within the fleet management/automotive industry sector looking for a fresh challenge in the Kingston area then we would like to hear from you.
Our client is a long established organisation that is still growing and is highly professional with an excellent reputation for supporting & rewarding it's staff so please apply now if you would like to join them and be a part of their continuing success.
Please forward your details for further details and immediate consideration.
Account Executive

Posted today
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+ Collaborating with a vibrant, diverse, global team
+ Owning your ambition and fuelling your career growth
+ Joining a company with a proven track record of success and an exciting future
Headquartered in Broomfield, Colorado, TraceGains, a Veralto company, connects people and information so teams can work smarter. As a global technology company, we provide networked innovation, quality, and compliance solutions to consumer brands that want to reduce supply chain risk, speed up business processes, and take control of data.
At TraceGains, we believe "we're in this together," and our goal is to provide the most innovative solutions in the industry. We are in the game to change the industry, and with the help of our ever-growing TraceGains Network, we have created the CPG industry's first networked ingredients marketplace. We also know that innovation and ingenuity start with prioritizing a diverse workforce and a deeply inclusive workplace. We encourage people from all backgrounds to apply to our positions.
Reporting to the Director of Director of European Sales, the Account Executive will oversee sales for products of medium and large enterprise accounts with a responsibility for annual revenues of 25 million or greater for the UK and Ireland region . This role will work with sales leaders to sell the TraceGains platform in the region and will be a key position to drive regional growth. **You can be based anywhere in Europe; UK, Ireland, France, Germany, Belgium, Netherlands, Spain or Italy within close proximity to an airport for up to 20% business travel purposes to the UK or Ireland.**
**In this role, a typical day will include:**
+ Generating new business through identifying, prospecting, managing, and closing new opportunities, targeting leads within our industry segments
+ Building Trust by delivering high-calibre, persuasive presentations incorporating value-based strategies and impact
+ Demonstrating extensive knowledge and insight into prospective clients' business processes while linking our product offerings to the needs of executives across the supply chain
+ Fearless execution of sales process from Qualification to Discovery to Negotiating pricing and contracts and driving to closure
+ Driving a strong presence and awareness for our product offerings through participation in tradeshows, industry events and applicable technology organizations
**The essential requirements of the job include:**
+ A strong team contributor - able to hold their own book of business whilst sharing knowledge and experiences across a diverse team of talent.
+ A diploma or degree in business or a related discipline is strongly preferred
+ The drive and desire to map out the UK/Ireland market, build pipeline and deliver on growth goals within the EMEA team
+ Willingness to travel up to 20% to customers and Industry events required
+ Sales and/or industry experience in related fields such as food manufacturing and/or B2B sales of technology solutions.
+ Experience using a CRM; Salesforce.com preferred
TraceGains is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources-and building rewarding careers along the way.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you've ever wondered what's within you, there's no better time to find out.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies ( , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Account Executive

Posted today
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Location : Warsaw (hybrid/ minimum twice a week in the office)
About the business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, .
About our Team:
Are you looking to join an industry-leading sales organisation? Our sales team based in Warsaw is dedicated to partnering with organisations to address and solve complex risk problems. You will be joining a high-performance sales team in a business enjoying significant growth, a global FTSE 100 company and well renowned in the market.
About the role:
As an Account Executive at LexisNexis Risk Solutions, you'll play a crucial role in our client retention and growth strategy. Managing your own portfolio of accounts, you will build strong client relationships, take full ownership of the renewal cycle, and identify upsell opportunities. You'll act as a trusted advisor, confidently engaging with clients at all levels while coordinating with internal teams to ensure a seamless customer experience. If you're detail-oriented, proactive, and customer-focused, this is a fantastic opportunity to make an impact.
Responsibilities:
Client Relationship Management & Renewals
+ Act as the main point of contact for a portfolio of clients
+ Build strong, long-term client relationships and ensure high satisfaction
+ Manage the full contract renewal process with accuracy and timeliness
+ Monitor client activity to identify potential risks and take proactive action
+ Collaborate with internal teams to resolve issues and deliver a seamless experience
+ Maintain accurate forecasts and contribute to overall sales performance
Upselling & Cross-Selling
+ Identify opportunities to grow accounts through upsell and cross-sell strategies
+ Keep CRM systems up to date with qualified opportunities and account insights
+ Support sales and marketing campaigns by promoting relevant solutions to clients
Customer Onboarding
+ Guide new clients through a smooth onboarding process
+ Conduct welcome calls and deliver tailored product training
+ Coordinate internal support to respond quickly to client queries during onboarding
Requirements / Qualifications:
Essential:
+ Fluent in English and Russian and/or French
+ Detail-oriented and highly organised, with the ability to juggle multiple priorities
+ Strong relationship-building and communication skills, especially over the phone
+ Proven experience in meeting or exceeding sales/renewal targets
+ Proactive and adaptable, comfortable working both independently and in teams
Desirable:
+ Experience with Salesforce or similar CRMs
+ Background in account management or client-facing roles with senior stakeholders
+ Familiarity with eLearning platforms such as Brainshark or Highspot
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We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Account Executive

Posted today
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Do you enjoy collaborating Account Managers to deliver on common goals?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.About the Role
The Business Development Executive position creates and secures qualified business opportunities to generate new revenue within LexisNexis.
Responsibilities
+ Prospecting into strategic business accounts via cold call, email and social strategies
+ Driving sales growth and pipeline through setting up qualified meetings
+ Producing creative strategies for targeting decision-makers at prospect accounts in order to book sales appointments
+ Identifying the needs and challenges of the prospective customer
+ Working closely with sales teams to schedule qualified demonstrations, meetings, build pipeline, and produce real business opportunities
+ Meeting monthly with Management to share success stories and discuss effective sales and business development strategies
+ Carrying out all responsibilities in an honest, ethical and professional
Requirements
+ Have excellent lead generation or inside sales experience
+ Be experienced with cold calling
+ Be a great listener, quick thinker, and the ability to work solo and as a team
+ Display solid verbal and written communication skills
+ Have great attention to detail and the ability to follow defined processes
+ Have good time management skills
+ Be able to use Microsoft Office applications (Word, Excel, PowerPoint and Outlook.) and CRM
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
+ Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Generous holiday allowance with the option to buy additional days
+ Health screening, eye care vouchers and private medical benefits
+ Wellbeing programs
+ Life assurance
+ Access to a competitive contributory pension scheme
+ Save As You Earn share option scheme
+ Travel Season ticket loan
+ Electric Vehicle Scheme
+ Optional Dental Insurance
+ Maternity, paternity and shared parental leave
+ Employee Assistance Programme
+ Access to emergency care for both the elderly and children
+ RECARES days, giving you time to support the charities and causes that matter to you
+ Access to employee resource groups with dedicated time to volunteer
+ Access to extensive learning and development resources
+ Access to employee discounts scheme via Perks at Work
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Account Executive
Posted 1 day ago
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Job Description
Account Executive - SaaS
£60k-£75k base DOE + Uncapped Commission
Remote/Hybrid - London
Role Overview
Oscar Enterprise is hiring an Account Executive for a fast-growing online SaaS platform that provides intuitive, scalable solutions to help businesses streamline their operations and improve customer engagement.
This is an exciting opportunity to join a forward-thinking, tech-driven company making a r.
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Account Executive
Posted 5 days ago
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Job Description
The Company
Board Intelligence is a leading technology and advisory firm that specialises in enhancing board effectiveness and governance. With over 20 years of experience, we provide a suite of AI-powered software tools and advisory services to help boards make smarter, faster decisions. Our client base includes prestigious organisations across the globe, ranging from Fortune 500 companies to public sector entities.
In 2024, we received significant backing from K1 Investment Management, positioning us for accelerated growth and expansion into new markets. We are committed to fostering a diverse, collaborative, and high-performing culture as we continue to scale our operations.
The Role
As a UK Account Executive at Board Intelligence, you will play a vital role in driving our sales efforts and contributing to our overall growth. Reporting to the Head of Sales, you will be responsible for managing the entire sales cycle, from prospecting and qualifying leads to closing deals and ensuring client satisfaction. Your primary focus will be on engaging with stakeholders within the governance and executive spaces, showcasing the value of Board Intelligence’s offerings to deliver tailored solutions that meet their unique needs.
What Will You Be Responsible For?
- Driving revenue growth by actively prospecting new business opportunities and managing a pipeline of leads.
- Building and maintaining strong relationships with key decision-makers and stakeholders within target organizations.
- Conducting thorough needs assessments to understand client challenges and effectively presenting product solutions that address those needs.
- Collaborating with internal teams to ensure seamless onboarding and ongoing support for new clients.
- Utilizing CRM software to track leads, manage sales activities, and maintain accurate sales forecasting.
- Contributing to the development of sales strategies and identifying market trends to stay ahead of the competition.
Requirements
What Are We Looking For?
- A proven track record of success in B2B sales, preferably within a SaaS environment.
- Strong understanding of sales processes and methodologies, with the ability to navigate complex sales cycles.
- Excellent interpersonal and communication skills, with the confidence to engage and influence senior stakeholders.
- Demonstrated ability to work independently and as part of a team, with strong organizational and time management skills.
- A proactive, results-driven mindset with a passion for delivering exceptional client experiences.
- Knowledge of corporate governance and boardroom dynamics is a plus but not essential.
- A commitment to embodying our core values of inclusivity, kindness, and excellence in service delivery.
Benefits
We pride ourselves on our great working environment and package. Here’s some of what’s on offer:
- Competitive salary & pension scheme
- Personal performance bonus
- 26 days holiday each calendar year
- Bupa health & dental cover
- Group life insurance
- EAP; AIG Smart Health and Bereavement Counselling & Probate Helpline
- Regular training & development, including our mini-MBA series, lunch & learns and more
- Cycle to work scheme
- Competitive parental policies
- Gym membership discounts
- A regular schedule of socials and fun ways to spend time together
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Account Executive
Posted 6 days ago
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We are Health Unlimited and we are looking for an ambitious Account Executive to join our team based in Soho, London.
The Account Executive is a fundamental role within our agency. Supporting all aspects of account delivery, you will quickly become your team’s right-hand person, relishing any task – no matter how big or small. From liaison with suppliers and developing status reports through to supporting on integrated global pitches, you’ll be a self-starter who sees a bright future ahead in the agency world. This is a great opportunity to start and expand your career in medical education.
This role will be based within Rock Unlimited who are the Medical Education and Scientific Engagement specialists within Health Unlimited, combining a team of scientists proficient in delivering high quality content, training and education.
Our clients:
We work for pharmaceutical, medical device and consumer health companies, government agencies, medical societies and advocacy organisations.
Please note, this is a hybrid role with 1 day a week required in our office in Soho, London.
Key Responsibilities:
Account responsibilities
- Attending and writing up contact reports from client meetings
- Client liaison and building strong relationships based on high quality client service and trust
- Project status reports and other client administration
- Logistical support and contribution to written materials for meetings (invitations, meetings manuals, agendas etc.)
- Understanding considerations of the ABPI code and implications to materials
- Event organisation, including on-site support (travel involved) and expert liaison
- Liaison with suppliers, organising printing and production of materials
- Close collaboration with editorial, creative and digital teams to deliver on the clients’ needs
- Scientific/medical referencing
- Management of knowledge databases
- Development of client proposals with support from your Account Manager/Director
- Research for clients and new business pitches
- Attending new business pitches when appropriate
- Assisting account and writing team with day to day running of accounts.
Financial responsibilities
- Ensuring accounts are profitable and over-service is kept to a minimum
- Budget management and cost tracking
- Ensuring accurate and timely invoicing, budget tracking and reconciling by the team
Requirements
- Motivated self-starter with initiative to identify and push forward the actions required to support the team
- High attention to detail and quality control to ensure work delivered to client is at its highest standard
- Confident and positive team player who works well under pressure and enjoys a challenge
- Strong communication skills, both written and verbal
Benefits
The benefits we offer focus on better balance between work and personal life, rewarding all our dedicated employees, rejuvenating health, body and mind and career development. We understand that our people are what makes us excellent, just a snapshot of the extensive benefits package we provide to support you includes:
- Holiday Entitlement – 25 days per year, increasing by one day per year after two years of service (up to a maximum of 30 days per holiday year)
- Purchase Holiday – opportunity to purchase up to five additional days of annual leave per year
- Birthday Day off
- Christmas Office Closure (usually three days) – separate to holiday entitlement
- Flexible Bank Holiday Days
- Volunteering Day
- Enhanced Maternity/Paternity/Adoption benefits
- Pension Contributions - in line with auto enrolment guidelines, 5% employee contribution and 3% employer
- Tastecard
- Long-Service Awards – at each five-year milestone
- Healthcare cashback scheme
- Social events
As an equal opportunities workplace, we have a commitment to ensuring equal employment opportunity regardless of race, colour, ancestry, religion, socio-economic status, sex, national origin, sexual orientation, age, citizenship, marital status, neuro divergence, disability, gender, gender identity or expression. Whether you’re just getting your foot in the door, or you are an experienced employee whose life circumstances are shifting, we are committed to creating a workplace that reflects the world we want to live in and are therefore flexible to accommodate each individual's needs as best as we can.
Account Executive
Posted 9 days ago
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Job Description
With Intelligence is looking for a talented and driven Account Executive to drive strategic new subscriptions to our platform. The role requires particular attention to a combination of inbound leads and structured outbound prospecting. This is a great opportunity for someone with previous B2B sales experience, who is looking to move into a pure business development role.
Responsibilities
- Working from a database of warm leads to B2B clients globally
- Cold outreach (calls and emails) to accounts that could work with us
- Building rapport over the telephone with customers and organising a sale of research platform through a subscription basis
- Delivering demonstrations of the With platform
- Conducting face-to-face sales meetings with potential clients
- Managing admin and updating CRM at all times
- Ability to work solo and as part of a team
- Work towards revenue goals as well as additional KPIs
Requirements
- Polite and assured telephone manner
- Experience of working in a target-driven environment
- Good organisational skills
- Basic computer skills
- Sales experience in similar B2B environment (phone-based role)
- Experience in prospecting new contacts
- Previous experience in, or understanding, of the financial services sector is advantageous
Benefits
- Excellent uncapped commission structure
- 24 days annual leave rising to 29 days
- Enhanced parental leave
- Medicash (Health Cash Plans)
- Wellness Days
- Flexible Fridays (Opportunity to finish early)
- Birthday day off
- Employee assistance programme
- Travel loan scheme
- Charity days
- Breakfast provided
- Social events throughout the year
- Hybrid Working
Our Company:
With Intelligence is based at One London Wall, London EC2Y 5EA. We offer amazing benefits, free breakfast daily and drinks provided all day, every day. We actively encourage social networks that oversee activities from sports, book reading to rock climbing, that you are free to join.
As part of our company, you will enjoy the benefits of an open plan office and working with a social and energetic team. With Intelligence provides exclusive editorial, research, data and events for senior executives within the asset management industry. These include hedge funds, private credit, private equity, real estate and traditional asset management, and our editorial brands are seen as market leaders in providing asset manager sales and IR execs with the actionable information they require to help them raise and retain assets. To maintain and grow our position in the market we need to continue to hire highly motivated, thoughtful and to ensure our subscribers are getting the exclusive intelligence they need first, and most comprehensively, through our range of services. If you are interested so far in what you have read, please apply, we look forward to hearing from you.
We are an Equal Opportunity Employer. Our policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, colour, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable law.
Account Executive
Posted 399 days ago
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Job Description
AKA is a world-leading marketing and communications agency in culture and entertainment. Our clients include the world’s most renowned theatres, producers, museums and galleries, movie studios, streaming platforms and touristic attractions. The Group comprises three agency brands with offices in Europe, North America and Australasia. Our ambition is to create work that moves people. We believe it can do so through the power of beauty (distinctive brand identity), storytelling (compelling creative platform) and data (precision targeting and insights). Within the AKA Group, the AKA agency is a full-service integrated advertising agency that services clients primarily in the live entertainment, culture, and destinations sectors.
Our Equality Diversity & Inclusion Mission Statement
We believe that talent from different backgrounds and perspectives are what drives creativity. We celebrate diversity across gender, ethnicity, sexual orientation, social class, and physical ability and we are committed to creating an inclusive workplace where people can flourish, that promotes equality, respect and fairness for all, and where every individual can bring their whole self to work. We recognise the enduring impact of structural biases within our sector and we are working to develop increasingly pro-active policies, including anti-racist practices, to ensure the way we recruit and develop people will increase diversity at all levels of our organisation, especially in senior leadership. Our goal is to become representative of the communities we operate in. We will hold ourselves accountable by publishing an annual representation and pay-gap audit, through setting and achieving targets and offering unconscious bias training and a future leadership programme. We appreciate that the work we create on behalf of our clients contributes to wider culture. We are conscious of its potential to increase the representation of minorities and to challenge stereotypes. We endeavour to play a positive part in making culture and entertainment more diverse and representative.
The Role
Reports to: Client Account Director or Senior Account Manager
Position objectives
- Contribute to excellent client relationships across a portfolio of accounts
- Ensure efficient and accurate campaign delivery
- Undertake administrative duties to support the management and delivery of campaigns and reporting.
- Contribute to creative campaign ideas and new business pitches.
- Manage client billings and drive profitability
Deliverables
Contribute to excellent client relationships across a portfolio of accounts:
- Build a good understanding of each client’s proposition, business goals and challenges, their competitors, the environment in which they operate and their audiences
- Assist in driving the wider AKA team to deliver outstanding client service by anticipating, recognising and meeting client needs and provide the best value for money in terms of cost/advice
- Promote positive communication between client and agency by organising and hosting regular meetings, status catch ups, shared documents, and workflow management tools as required on each account
- Develops and maintains an excellent rapport with clients through all forms of communication and ensure the agency receives written approvals where appropriate.
- Acts as an ambassador for AKA within the industry by building relationships with key contacts and suppliers and by attending trade and press nights and events when required.
- Work with the wider AKA team to ensure the correct delivery of campaigns, supporting the Account Manager and Director on your accounts where relevant.
- Ensure all elements of the campaign are accurate at all times and shared with the client as necessary.
- Ensure clients are aware of booking deadlines and obtain confirmation to book or release proposed activity according to those deadlines.
- Facilitate the timely supply of artwork and proofs between client and AKA team as necessary.
- Brief in and manage artwork creation and delivery via AKA Creative Services.
- Manage tagging processes to ensure all campaigns are correctly tracked, and ensure reports / dashboards etc are correctly set up before campaigns start.
- Develops and maintains excellent relations with internal agency departments.
Ensure efficient and accurate campaign delivery:
Undertake administrative duties to support the management and delivery of campaigns and reporting :
- Support the Account Team in the control of jobs through the agency on a day to day basis
- Creating the necessary documents including schedules, agendas, studio and digital job sheets.
- Attending meetings and generating meeting notes and status reports. Highlights required action points to the relevant people in order to ensure adherence to timelines.
- Creates briefs with the Account Team and traffics artwork through the studio and with the client within agreed deadlines.
- Researches, negotiates and gets client sign off on costs.
- Where required, actively contributes to meetings attended, both internally and externally, with support from the Account Manager where necessary.
- Produces campaign results analysis as required.
- Establishes a basic understanding for Box Office and Sales Reporting for both internal and client presentation.
- Use in-house agency software (training provided).
- Builds and maintains a thorough record of all work in the show folder on the internal server system, including all artwork, scans and reports.
- Supports the day to day delivery of client service by:
- Ensuring their tasks are completed within allocated timescales.
- Taking responsibility for ensuring that there is a continuity of work and that it is of a high standard before obtaining client sign off in writing.
- Having an understanding of clients, competitors and the general marketplace.
- Producing regular status and contact reports within required timelines.
- Take a proactive role in sourcing and delivery of client and industry gifts.
Contribute to creative campaign ideas and new business pitches:
- Assist Account Manager or Account Director with media plans and proposals for new business pitches, as required.
- Translate briefs into action, monitor progress throughout the agency, and ensure delivery of desired results.
Manage client billings and drive profitability:
- Contribute to budget management and the financial goals of the company.
- Where required obtain quotations from suppliers and record costs.
- Raise Purchase Orders and work with the Account Team / Finance Department to raise and sign off client invoices.
- Add line items to the project budget where required
Requirements
Minimum Qualifications
Skills/experience: Transferable skills from previous jobs and/or education.
Technology: Knowledge of and proficiency in MS Word, Excel, PowerPoint, Outlook, Google Analytics and confident in the adoption of new software and reporting systems.
- 1 year of experience working in a similar role with transferable skills.
- Experience of working in an advertising, media or marketing agency and or marketing department.
- Familiarity with key advertising formats and associated terminology including Social & Content Marketing platforms (google, social media, and native advertising), Digital Display, and traditional channels such as newsprint and Out of Home.
- Excellent all-round communicator with highly developed interpersonal and organisational skills.
- The ability to solve problems, make decisions and resolve issues quickly and effectively.
- Experience of working in a team.
- An understanding of the industry and a passion for theatre, museums, galleries or live entertainment.
- Strong administration skills with the ability to prioritise and organise workload in a fast moving environment with reliable follow through.
- Ability to work independently, take responsibility and show initiative.
- A ‘can do’ attitude, willing to go the extra mile with confidence and a professional outlook.
- Work well under pressure.
Benefits
- Opportunity for Flexible working
- 25 days annual holidays + bank holidays
- Lifeworks EAP scheme
- Free Theatre tickets
- Travel loan: season ticket
- Enhanced Parental leave
- Death in service Life insurance
- Ride to work scheme