1685 Account Management jobs in Bracknell

We have an exciting opportunity to work for a nationally recognised food manufacturer, considered to be the leader in its field. Pay rate £28.808 per annum. The role of Customer Service is based in West London, Greenford.

Experience working on Defacto system would be an advantage, but not compulsory.

Key Duties and responsibilities:

• Accurately process orders in line with specific customer requirements, reporting any anomalies.
• Handle consignment orders and support the invoicing process efficiently.
• Respond to customer inquiries via telephone and email, ensuring SLA compliance.
• Arrange third-party transport for applicable orders as needed.
• Collaborate with internal teams and customers to address special requirements.
• Maintain high service standards and meet all customer expectations.
• Foster clear and effective communication with key business departments.
• Contribute to Health & Safety, Food Safety, and Socio-Environmental/Energy values while supporting company-wide objectives.
• Achieve all KPIs and goals, including set objectives.

Shift:

Monday to Friday 06:30 to 16:30

We offer full support for you to succeed in your role! First Call Contract Services is an employer of choice for candidates from many backgrounds, such as MHE drivers, delivery drivers, warehouse, customer service, support worker, retail associate, cleaner and many more.

Why work with First Call?

• Working with First Call Contract Services gives you many additional benefits!
• Money-saving offers and discounts at your fingertip.
• 24/7 GP helpline
• Discounted Gym membership in over 2500 gyms
• Online Payslip Access
• Personal Insurance
• Weekly Pay

This is a fantastic opportunity for the right candidates to begin a career with a company that offers genuine long-term opportunities and career development.

First Call Contract Services ltd is acting as an Employment Business in relation to this vacancy.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 37.5 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
li>Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0808/68633001/52579726/BU #Energy

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Customer Service Manager - Commercial Linen Services

Location: Hybrid (2 days from home, 3 days on-site or in-office)

Salary: Up to £40,000 per year

Hatched Talent Solutions is proud to be recruiting on behalf of a respected commercial laundry provider delivering essential linen services to healthcare facilities and regional sites across the UK. We're looking for a hands-on, organised, and customer-focused Customer Service Manager to oversee client relationships and service delivery within their dedicated region.

This is a Hybrid relationship-driven role - perfect for someone who enjoys operational oversight, client interaction, and problem-solving in a high-accountability environment.

About the Role

As Customer Service Manager, you will act as the frontline liaison between the business and its healthcare clients. Your core responsibilities will involve managing site relationships, conducting linen stock checks, addressing service issues, and coordinating with internal teams to maintain a high standard of delivery.

Key Responsibilities

• Serve as the primary point of contact for customers across your assigned region
• Conduct regular site visits to hospitals and healthcare facilities
• Carry out accurate stock checks and manage itinerary stock during visits
• Proactively resolve customer issues and maintain service satisfaction
• Maintain a consistent and professional standard of customer care across all touchpoints

What We're Looking For

• Experience in a customer-facing or field-based service role
• Strong communication and interpersonal skills - you'll be the face of the service
• Excellent organisation and time-management capabilities
• Hands-on and practical mindset - confident managing stock, resolving issues, and navigating site visits
• Willingness to travel regularly (UK driving licence and access to a vehicle required)
• Experience within the laundry, linen, or facilities sector is an advantage but not essential

What's on Offer

• Competitive salary of up to £40,000 per year
• Hybrid working (2 days from home, 3 days on-site or in-office)
• The opportunity to manage key client relationships in a critical service sector
• Supportive and collaborative internal team structure
• A stable and growing business with strong client demand

Customer Service Administrator

Permanent-fulltime-Officebased

Richmond area -Freeparking-

Upto28,000pluscompanybonus

Asanestablished,growingcompanytheroleof Customer Service Administratorisanintegralroleforthebusinessanditsongoingsuccess.

Thisawardwinningcompanywasestablishedover10yearsago,isfastexpandingandhasapassionfordrivinggrowth.Theyareenviablyinthetop20listingof'TheTop100UKSME Businesses'

Youwillbepartofahighlysuccessful,friendly,forwardthinkingteamof12.Thisisanewroletoaddtotheexistingteam.

As Customer Service Administratoryouwillberesponsiblefor:

• Maximisingtheconversionoftheservicedivisionopportunities
• Therewillbelotsofcustomerliaison-youwillbemakingoutboundcallstoconvertquotations,re-engageexistingcustomersforrepeatbusiness/servicesandtoupsellbrandnewserviceplans
• Managingalloftheopportunitiesonthecompanysystembywayofupdating,converting,archiving,aswellasexplainingthebenefitsandadvantagesoftheserviceteam
• Schedulingengineerstimeplusrescheduling,wherenecessary
• Ad-hocadmintasks

Thesuccessfulcandidatefortheroleof Customer ServiceAdministratorwill:

• Havepreviousexperiencewithinarolethatincludedlotsofcustomerserviceandadministrationtogetherwithbeingorganised,responsive,andcomfortablemanagingday-to-dayservicedeskoperationsinafastpacedenvironment
• HaveahighlevelofITproficiencyinMSOffice

InreturntheServiceSupportAdministratorwillreceiveabasicsalaryupto28,000plusbonus,Incentiveplan,Pension,Careerprogression.

ToapplyforthejobclickapplyandsendusyourCV.

Customer Service Advisor-
Rate- 12.21 per hour
Location- Epsom
Hours - 37.5 hours Mnnday to Froday
Length of assignment - 12 weeks- Possible perm offer after 12 weeks
Start date - 18th August

We are seeking fantastic customer service candidates for a client of ours based in central Epsom during a busy summer period!

The position will involve taking inbound calls from members of the public regarding their membership, changing details and general enquiries. You will also be trained on web chat, email and social media enquiries, so your ability to compose professional written text is essential.

You will have some experience within a customer service environment, be it another inbound call position, hospitality, or retail. If you are looking to make a move into a position where you build rapport and trust, then this is the one for you.

Please apply today!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Role: Customer Services Advisor

Location: Calcot, Reading (hybrid after probation)

Salary: 27,000 DOE + bonus + benefits

Hours: 37.5 hours per week

Shifts: Mon-Fri 08.00am-17.00pm or 09.00am-18.00pm + 1 in 5 Sat 09.00am-13.00pm

I am working with a leading brand client to support the in recruiting a permanent Customer Service Advisor for their offices in Calcot, Reading. To assist each customer with highly individualised customer care. As well as answering simple or complex customer questions, the Compplaints Handler is fully empowered to provide bespoke solutions, which ensure that every customer received customer excellence with each interaction. The role offers great development opportunities for the future.

Do you have experience working within customer excellence?

Do you love to go the extra mile for customers?

We believe that employees deserve to feel valued, so we provide a great working environment, free parking, complimentary tea and coffee, a fabulous subsidised onsite restaurant, exciting team events, and regular access to experience our amazing products with an Annual Bonus based on company performance.

Experience required for the Customer Service Advisor role:

• Proven customer support experience
• Strong phone contact handling skills and active listening
• Able to work effectively in a team
• Experience working within a fast-paced environment
• Proficient with MS Office and familiar with CRM systems and practices
• High level of verbal and written communication
• Customer orientation and ability to adapt
• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• Highly motivated and resilient

Duties of the Customer Service Advisor:

• Handle all calls and correspondence professionally, investigating thoroughly and promptly, using all resources available to ensure effective, timely and individual resolutions
• To receive calls and correspondence, which may be requests for information, complaints and assistance or anything associated with products
• To build up and continuously update individual specialist knowledge in relation to products, strategy and relevant regulatory compliance e.g. FCA
• To build relationships with other sites and involving them in all matters relating to their customer.
• To ensure that all goodwill gestures are individual, tailored and reflect the inconvenience the customer has experienced
• Handle all calls and correspondence professionally, investigating thoroughly and promptly, using all resources available to ensure effective, timely and individual resolutions

Please follow the link to apply for this Customer Service Advisor role based on Calcot, Reading.

Customer Service Lead

Salary 30k dependent on experience
Acton, west London W3 – full time office based

Hours: 9am-5pm daily

You must be eligible to work in the UK

Company Overview:

Esska Shoes is a dynamic and growing footwear company committed to delivering high-quality, stylish, and comfortable shoes. We are looking for a dedicated and experienced Customer service Lead to join our team and contribute to our continued success.

Role Overview:

Esska Shoes is seeking a dedicated and experienced Customer Service Lead to join our team. As the first point of contact for our valued customers, you will manage communications via email, telephone, and Instagram, ensuring exceptional service across all channels. In addition to your digital responsibilities, you will also serve customers in our Esska shop, providing a seamless in-person experience. Proficiency in using Gorgias or a similar inbound message tool is essential for this role.

Key Responsibilities but not limited to:-

This is an overview of the role and other task will be required.  The role reports to the Managing Director and Operations Manager

• Act as the initial point of contact for all customer communications, including email, telephone calls, and Instagram messages.
• Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Utilize Gorgias or similar inbound message tools to manage and track customer interactions efficiently.
• Assist in the Esska shop as needed, offering product knowledge, helping customers find their perfect fit, and processing transactions.
• Maintain a positive and professional attitude, ensuring each customer feels valued and heard.
• Collaborate with other team members to continuously improve customer service processes and strategies.
• Stay updated on Esska’s product offerings, promotions, and policies to provide accurate information to customers.
• Handle customer complaints with empathy and escalate issues to higher management when necessary.

Qualifications/skills:

• Proven experience in a customer service role, preferably within the retail or fashion industry.
• Familiarity with Gorgias or similar inbound message tools is mandatory.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and a customer-centric mindset.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Friendly, approachable, and professional demeanour.
• Strong IT skills.
• Additional qualifications in customer service or related fields are a plus.

Personal Attributes:

• Detail-oriented with a focus on accuracy and efficiency.
• Strong communication and interpersonal skills.
• Proactive and self-motivated with a hands-on approach.
• Ability to work collaboratively with cross-functional teams.
• Commitment to continuous improvement and operational excellence.

What We Offer:

• Competitive salary.
• Opportunity to work with a passionate and dedicated team.
• A dynamic work environment.

If you are a results-driven operations professional with a passion for excellence and a desire to make a significant impact, we would love to hear from you. Please submit your resume and cover letter by return.

You must be eligible to work in the UK

INDLS