8,369 Account Management jobs in the United Kingdom

Account Management

Scunthorpe, Yorkshire and the Humber Hays

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Job Description

permanent
CUSTOMER ACCOUNT MANAGER I am exclusively partnering with an extremely successful business based in Scunthorpe, renowned for its outstanding reputation in the market. With a long-term vision to be recognised as a leading SaaS provider in digital services, the company has recently launched an exciting new content platform-and we're now looking for a passionate Account Manager to champion this product. About the Role:As the face of this innovative platform, you'll play a pivotal role in driving customer engagement, retention, and product development. This is a unique opportunity to shape the future of a product from the ground up. Key Responsibilities: Manage customer accounts using Salesforce, including onboarding, demos, and ongoing support. Build strong relationships through phone, email, and face-to-face interactions. Drive customer retention by following up throughout the year and during renewal periods. Attend industry events and conferences across the UK, confidently representing the brand. Collaborate with internal teams to support product development and improvement. Create and schedule engaging LinkedIn content in partnership with the Head of Marketing. Use LinkedIn to build and maintain customer connections. Maintain and update company websites with relevant content. What We're Looking For: Previous experience in account management, training, or a similar customer-facing role. A confident, professional communicator with a natural ability to build rapport. A proactive team player with a positive, easygoing attitude. Comfortable working in a fast-paced environment and contributing to a product from its early stages. Tech-savvy and familiar with platforms like Salesforce and LinkedIn. Ready to be part of something exciting? If you're passionate about customer relationships and want to help shape the future of a cutting-edge SaaS product, we'd love to hear from you. What you'll get in return 26 days holiday plus stats Free parking on site 100% working in the office alongside a supportive team Bonus scheme and opportunity to progress Enhanced maternity pay Private healthcare Gym membership, cycle to work scheme EV scheme £500 per annum directed at self-learning What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Desired Skills and Experience Previous experience in an account management/training role or similar role is preferred. This is a new product and is being built from zero. The candidate needs to be confident in their ability to build strong relationships with customers. Experience in the following systems is ideal, but not essential: Microsoft Office, Teams, Zoom, Salesforce, LinkedIn, Mailchimp. Some awareness of social media is preferred. Cybersecurity awareness is also preferable but not essential. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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Account Management

Scunthorpe, Yorkshire and the Humber HAYS

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Job Description

permanent
PERMANENT ACCOUNT MANAGER JOB - OFFICE BASED – SCUNTHORPE - 32K CUSTOMER ACCOUNT MANAGER I am exclusively partnering with an extremely successful business based in Scunthorpe, renowned for its outstanding reputation in the market. With a long-term vision to be recognised as a leading SaaS provider in digital services, the company has recently launched an exciting new content platform—and we’re now looking for a passionate Account Manager to champion this product. About the Role:As the face of this innovative platform, you’ll play a pivotal role in driving customer engagement, retention, and product development. This is a unique opportunity to shape the future of a product from the ground up. Key Responsibilities: Manage customer accounts using Salesforce, including onboarding, demos, and ongoing support. Build strong relationships through phone, email, and face-to-face interactions. Drive customer retention by following up throughout the year and during renewal periods. Attend industry events and conferences across the UK, confidently representing the brand. Collaborate with internal teams to support product development and improvement. Create and schedule engaging LinkedIn content in partnership with the Head of Marketing. Use LinkedIn to build and maintain customer connections. Maintain and update company websites with relevant content. What We’re Looking For: Previous experience in account management, training, or a similar customer-facing role. A confident, professional communicator with a natural ability to build rapport. A proactive team player with a positive, easygoing attitude. Comfortable working in a fast-paced environment and contributing to a product from its early stages. Tech-savvy and familiar with platforms like Salesforce and LinkedIn. Ready to be part of something exciting? If you're passionate about customer relationships and want to help shape the future of a cutting-edge SaaS product, we’d love to hear from you. What you'll get in return 26 days holiday plus stats Free parking on site 100% working in the office alongside a supportive team Bonus scheme and opportunity to progress Enhance maternity pay Private healthcare Gym membership, cycle to work scheme EV scheme £500 per annum directed at self-learning What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
This advertiser has chosen not to accept applicants from your region.

Account Management

Scunthorpe, Yorkshire and the Humber Hays

Posted today

Job Viewed

Tap Again To Close

Job Description

CUSTOMER ACCOUNT MANAGER

I am exclusively partnering with an extremely successful business based in Scunthorpe, renowned for its outstanding reputation in the market. With a long-term vision to be recognised as a leading SaaS provider in digital services, the company has recently launched an exciting new content platform-and we're now looking for a passionate Account Manager to champion this product.


About the Role:As the face of this innovative platform, you'll play a pivotal role in driving customer engagement, retention, and product development. This is a unique opportunity to shape the future of a product from the ground up.

Key Responsibilities:

  • Manage customer accounts using Salesforce, including onboarding, demos, and ongoing support.
  • Build strong relationships through phone, email, and face-to-face interactions.
  • Drive customer retention by following up throughout the year and during renewal periods.
  • Attend industry events and conferences across the UK, confidently representing the brand.
  • Collaborate with internal teams to support product development and improvement.
  • Create and schedule engaging LinkedIn content in partnership with the Head of Marketing.
  • Use LinkedIn to build and maintain customer connections.
  • Maintain and update company websites with relevant content.

What We're Looking For:

  • Previous experience in account management, training, or a similar customer-facing role.
  • A confident, professional communicator with a natural ability to build rapport.
  • A proactive team player with a positive, easygoing attitude.
  • Comfortable working in a fast-paced environment and contributing to a product from its early stages.
  • Tech-savvy and familiar with platforms like Salesforce and LinkedIn.

Ready to be part of something exciting? If you're passionate about customer relationships and want to help shape the future of a cutting-edge SaaS product, we'd love to hear from you.

What you'll get in return

  • 26 days holiday plus stats
  • Free parking on site
  • 100% working in the office alongside a supportive team
  • Bonus scheme and opportunity to progress
  • Enhanced maternity pay
  • Private healthcare
  • Gym membership, cycle to work scheme
  • EV scheme
  • £500 per annum directed at self-learning

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Desired Skills and Experience

Previous experience in an account management/training role or similar role is preferred.
This is a new product and is being built from zero. The candidate needs to be confident in their ability to build strong relationships with customers.
Experience in the following systems is ideal, but not essential: Microsoft Office, Teams, Zoom, Salesforce, LinkedIn, Mailchimp.
Some awareness of social media is preferred.
Cybersecurity awareness is also preferable but not essential.


Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

This advertiser has chosen not to accept applicants from your region.

Account Management

Scunthorpe, Yorkshire and the Humber Hays

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

CUSTOMER ACCOUNT MANAGER

I am exclusively partnering with an extremely successful business based in Scunthorpe, renowned for its outstanding reputation in the market. With a long-term vision to be recognised as a leading SaaS provider in digital services, the company has recently launched an exciting new content platform-and we're now looking for a passionate Account Manager to champion this product.


About the Role:As the face of this innovative platform, you'll play a pivotal role in driving customer engagement, retention, and product development. This is a unique opportunity to shape the future of a product from the ground up.

Key Responsibilities:

  • Manage customer accounts using Salesforce, including onboarding, demos, and ongoing support.
  • Build strong relationships through phone, email, and face-to-face interactions.
  • Drive customer retention by following up throughout the year and during renewal periods.
  • Attend industry events and conferences across the UK, confidently representing the brand.
  • Collaborate with internal teams to support product development and improvement.
  • Create and schedule engaging LinkedIn content in partnership with the Head of Marketing.
  • Use LinkedIn to build and maintain customer connections.
  • Maintain and update company websites with relevant content.

What We're Looking For:

  • Previous experience in account management, training, or a similar customer-facing role.
  • A confident, professional communicator with a natural ability to build rapport.
  • A proactive team player with a positive, easygoing attitude.
  • Comfortable working in a fast-paced environment and contributing to a product from its early stages.
  • Tech-savvy and familiar with platforms like Salesforce and LinkedIn.

Ready to be part of something exciting? If you're passionate about customer relationships and want to help shape the future of a cutting-edge SaaS product, we'd love to hear from you.

What you'll get in return

  • 26 days holiday plus stats
  • Free parking on site
  • 100% working in the office alongside a supportive team
  • Bonus scheme and opportunity to progress
  • Enhanced maternity pay
  • Private healthcare
  • Gym membership, cycle to work scheme
  • EV scheme
  • £500 per annum directed at self-learning

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Desired Skills and Experience

Previous experience in an account management/training role or similar role is preferred.
This is a new product and is being built from zero. The candidate needs to be confident in their ability to build strong relationships with customers.
Experience in the following systems is ideal, but not essential: Microsoft Office, Teams, Zoom, Salesforce, LinkedIn, Mailchimp.
Some awareness of social media is preferred.
Cybersecurity awareness is also preferable but not essential.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

This advertiser has chosen not to accept applicants from your region.

Account Management Specialist

Leicestershire, East Midlands £30000 - £32000 Annually Gi Group

Posted 6 days ago

Job Viewed

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Job Description

permanent

Account Management Specialist - Gi Pro

Location - Leicester / Hybrid

Sector- Engineering

Salary up to 32k plus bonus and Award Winning Benefits

Must hold a full UK drivers license and have access to own vehicle

Why Join Us:

  • Opportunity to work with a passionate and supportive team.
  • Competitive salary and amazing benefits package.
  • Ongoing training and professional development opportunities.
  • Chance to make a meaningful impact in the lives of our employees and clients.

About the role:

As an Account Management Specialist you will be responsible for managing, servicing and growing both - new and existing accounts.

Key responsibilities:

Your role includes handling key client communications, driving account growth, and ensuring quality service through effective job matching and candidate preparation. Additionally, you will nurture client relationships to maintain active engagement and prevent account inactivity.

About You:

  • Proven experience in account management within the recruitment sector, preferably in engineering.
  • Excellent communication, negotiation, and organisational abilities.
  • Self-motivated, goal-oriented, and capable of working independently.
  • A results-driven mindset with a commitment to excellence.

If you are ready to embark on a rewarding career journey with Gi Group and contribute to our mission of excellence in recruitment, we want to hear from you!

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

This advertiser has chosen not to accept applicants from your region.

Account Management Intern

London, London NBC Universal

Posted 8 days ago

Job Viewed

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Job Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Programme Essentials
To join one of our 12-month Internships you must meet one of the following criteria:
+ You're currently an undergraduate studying at University and returning to full time education in Autumn 2027
+ You're looking to gain work experience after completing your A-Levels, an equivalent course or an Apprenticeship
Additionally, you must be eligible to work in the UK without restriction for the duration of the internship from Monday 29th June 2026 - Friday 23rd July 2027.
We recommend applying to just one internship role, this helps ensure your application is considered for the opportunity that best matches your interests and skills. Choosing one allows us to focus on what excites you most and where you'll shine brightest.
What will I be doing?
Reporting to the Account Management EMEA team to help track releases, maintain planners and release grids, check market pricing and compile market overviews to help ensure the optimal release strategy and lifecycle pricing across EMEA.
What will I learn from this opportunity?
This individual will learn how to work within a matrixed organisation across many individuals and teams across international markets.
They will understand how a major studio works and how each role can impact the outcome of a successful title's launch.
They will improve or develop skills in relationship management, prioritisation and software use as well as building a network for a potential future role.
What do I need to bring to the role?
+ Well organised - this role will manage trackers, multiple client requests and competing priorities and needs good attention to detail
+ Good interpersonal skills
+ Ability to manage deliverables with competing deadlines and priorities
+ Commercial acumen - ideas to boost revenue encouraged
+ Ideally proficiency with PowerPoint and Excel
The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company. 
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to
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Key Account Management Specialist

London, London AMOREPACIFIC

Posted today

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Job Description

Company Name: Amorepacific UK Job Title: Key Account Management Specialist- Laneige & Innisfree Job Location: Soho (London, United Kingdom) Minimum Exp: 2 to 4 Years (Beauty / Retail Industry) Job Summary: In your role as the Key Account Management, you will be responsible for maintaining strong relationships with important retail giants. Collaborating with partners to create strategic alliances and drive both online and offline sales through joint marketing strategies is a critical part of your job. You will negotiate terms, optimise sales processes, and analyse market trends to identify growth opportunities. Apart from partnerships, you will also oversee day-to-day operations and ensure efficiency by working closely with internal teams. Your responsibilities will include compiling sales forecasts, developing strategies, and monitoring sales performance against targets. Regular reporting on market trends and the effectiveness of partnerships will guide strategic decisions. As a crucial driver of growth, your role is integral to the company's market presence and profitability. Principal Accountabilities: Retailer Partnership Management: Develop and maintain strong relationships with key retail partners, such as Boots, Selfridges, Sephora, John Lewis and Space NK, as well as other relevant stakeholders. Collaborate with retailers to understand their business goals, objectives, and requirements. Identify and establish strategic partnerships with key retailers, incorporating key account management, to expand the company's market presence. Collaborate with retailers to create joint sales and marketing strategies, driving both offline and online product sales and revenue growth. Ensure effective communication and alignment of strategies with retail partners. Negotiate terms and agreements with retail partners, including key account negotiations, ensuring mutually beneficial terms aligned with company objectives. Sales Excellence: Implement and optimize sales operations processes to enhance efficiency. In charge of compiling sales forecasts for novelties & and products focused during the Key Commercial period in quantities. Develop and implement strategies to maximize sales and profitability. Analyze market trends and competitor activities to identify growth opportunities. Collaborate with marketing teams to develop campaigns that drive sales both offline and online. Business and Operations Management: Oversee the day-to-day business operations to ensure smooth processes and optimal efficiency. Collaborate with internal teams, including marketing and supply chain, to support business objectives. Monitor and analyze sales performance data to identify areas for improvement. Conduct weekly monitoring of sell-in activities, adhering to annual and monthly sales targets outlined by GM. Identify emerging markets and market shifts, staying fully informed about new products and competition status. Provide regular reports on market trends, sales performance, and the effectiveness of partnership initiatives. Qualification and Experience 3 years of experience in sales in the retail industry. Candidates with prior experience in the beauty industry, especially with well-known retailers such as Boots, Selfridges, Sephora, John Lewis and Space NK, and similar establishments, will be given preference. Experience in all aspects of developing and maintaining sales strategies to meet company objectives. BA or higher degree in Business, Marketing or Management; MBA a plus. Experience in marketing operations, brand communications, and launch support execution. Understanding of customer and market dynamics and requirements.
This advertiser has chosen not to accept applicants from your region.
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Key Account Management Specialist

London, London AMOREPACIFIC

Posted today

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Job Description

Company Name: Amorepacific UK Job Title: Key Account Management Specialist- Laneige & Innisfree Job Location: Soho (London, United Kingdom) Minimum Exp: 2 to 4 Years (Beauty / Retail Industry) Job Summary: In your role as the Key Account Management, you will be responsible for maintaining strong relationships with important retail giants. Collaborating with partners to create strategic alliances and drive both online and offline sales through joint marketing strategies is a critical part of your job. You will negotiate terms, optimise sales processes, and analyse market trends to identify growth opportunities. Apart from partnerships, you will also oversee day-to-day operations and ensure efficiency by working closely with internal teams. Your responsibilities will include compiling sales forecasts, developing strategies, and monitoring sales performance against targets. Regular reporting on market trends and the effectiveness of partnerships will guide strategic decisions. As a crucial driver of growth, your role is integral to the company's market presence and profitability. Principal Accountabilities: Retailer Partnership Management: Develop and maintain strong relationships with key retail partners, such as Boots, Selfridges, Sephora, John Lewis and Space NK, as well as other relevant stakeholders. Collaborate with retailers to understand their business goals, objectives, and requirements. Identify and establish strategic partnerships with key retailers, incorporating key account management, to expand the company's market presence. Collaborate with retailers to create joint sales and marketing strategies, driving both offline and online product sales and revenue growth. Ensure effective communication and alignment of strategies with retail partners. Negotiate terms and agreements with retail partners, including key account negotiations, ensuring mutually beneficial terms aligned with company objectives. Sales Excellence: Implement and optimize sales operations processes to enhance efficiency. In charge of compiling sales forecasts for novelties & and products focused during the Key Commercial period in quantities. Develop and implement strategies to maximize sales and profitability. Analyze market trends and competitor activities to identify growth opportunities. Collaborate with marketing teams to develop campaigns that drive sales both offline and online. Business and Operations Management: Oversee the day-to-day business operations to ensure smooth processes and optimal efficiency. Collaborate with internal teams, including marketing and supply chain, to support business objectives. Monitor and analyze sales performance data to identify areas for improvement. Conduct weekly monitoring of sell-in activities, adhering to annual and monthly sales targets outlined by GM. Identify emerging markets and market shifts, staying fully informed about new products and competition status. Provide regular reports on market trends, sales performance, and the effectiveness of partnership initiatives. Qualification and Experience 3 years of experience in sales in the retail industry. Candidates with prior experience in the beauty industry, especially with well-known retailers such as Boots, Selfridges, Sephora, John Lewis and Space NK, and similar establishments, will be given preference. Experience in all aspects of developing and maintaining sales strategies to meet company objectives. BA or higher degree in Business, Marketing or Management; MBA a plus. Experience in marketing operations, brand communications, and launch support execution. Understanding of customer and market dynamics and requirements.
This advertiser has chosen not to accept applicants from your region.

Key Account Management Specialist

London, London AMOREPACIFIC

Posted today

Job Viewed

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Job Description

Company Name: Amorepacific UK

Job Title: Key Account Management Specialist- Laneige & Innisfree

Job Location: Soho (London, United Kingdom)

Minimum Exp: 2 to 4 Years (Beauty / Retail Industry)


Job Summary:

In your role as the Key Account Management, you will be responsible for maintaining strong relationships with important retail giants. Collaborating with partners to create strategic alliances and drive both online and offline sales through joint marketing strategies is a critical part of your job. You will negotiate terms, optimise sales processes, and analyse market trends to identify growth opportunities.


Apart from partnerships, you will also oversee day-to-day operations and ensure efficiency by working closely with internal teams. Your responsibilities will include compiling sales forecasts, developing strategies, and monitoring sales performance against targets. Regular reporting on market trends and the effectiveness of partnerships will guide strategic decisions. As a crucial driver of growth, your role is integral to the company's market presence and profitability.


Principal Accountabilities:


Retailer Partnership Management:

  • Develop and maintain strong relationships with key retail partners, such as Boots, Selfridges, Sephora, John Lewis and Space NK, as well as other relevant stakeholders.
  • Collaborate with retailers to understand their business goals, objectives, and requirements.
  • Identify and establish strategic partnerships with key retailers, incorporating key account management, to expand the company's market presence.
  • Collaborate with retailers to create joint sales and marketing strategies, driving both offline and online product sales and revenue growth.
  • Ensure effective communication and alignment of strategies with retail partners.
  • Negotiate terms and agreements with retail partners, including key account negotiations, ensuring mutually beneficial terms aligned with company objectives.

Sales Excellence:

  • Implement and optimize sales operations processes to enhance efficiency.
  • In charge of compiling sales forecasts for novelties & and products focused during the Key Commercial period in quantities.
  • Develop and implement strategies to maximize sales and profitability.
  • Analyze market trends and competitor activities to identify growth opportunities.
  • Collaborate with marketing teams to develop campaigns that drive sales both offline and online.

Business and Operations Management:

  • Oversee the day-to-day business operations to ensure smooth processes and optimal efficiency.
  • Collaborate with internal teams, including marketing and supply chain, to support business objectives.
  • Monitor and analyze sales performance data to identify areas for improvement.
  • Conduct weekly monitoring of sell-in activities, adhering to annual and monthly sales targets outlined by GM.
  • Identify emerging markets and market shifts, staying fully informed about new products and competition status.
  • Provide regular reports on market trends, sales performance, and the effectiveness of partnership initiatives.


Qualification and Experience

  • 3+ years of experience in sales in the retail industry. Candidates with prior experience in the beauty industry, especially with well-known retailers such as Boots, Selfridges, Sephora, John Lewis and Space NK, and similar establishments, will be given preference.
  • Experience in all aspects of developing and maintaining sales strategies to meet company objectives.
  • BA or higher degree in Business, Marketing or Management; MBA a plus.
  • Experience in marketing operations, brand communications, and launch support execution.
  • Understanding of customer and market dynamics and requirements.
This advertiser has chosen not to accept applicants from your region.

Key Account Management Specialist

AMOREPACIFIC

Posted today

Job Viewed

Tap Again To Close

Job Description

Company Name: Amorepacific UK

Job Title: Key Account Management Specialist- Laneige & Innisfree

Job Location: Soho (London, United Kingdom)

Minimum Exp: 2 to 4 Years (Beauty / Retail Industry)


Job Summary:

In your role as the Key Account Management, you will be responsible for maintaining strong relationships with important retail giants. Collaborating with partners to create strategic alliances and drive both online and offline sales through joint marketing strategies is a critical part of your job. You will negotiate terms, optimise sales processes, and analyse market trends to identify growth opportunities.


Apart from partnerships, you will also oversee day-to-day operations and ensure efficiency by working closely with internal teams. Your responsibilities will include compiling sales forecasts, developing strategies, and monitoring sales performance against targets. Regular reporting on market trends and the effectiveness of partnerships will guide strategic decisions. As a crucial driver of growth, your role is integral to the company's market presence and profitability.


Principal Accountabilities:


Retailer Partnership Management:

  • Develop and maintain strong relationships with key retail partners, such as Boots, Selfridges, Sephora, John Lewis and Space NK, as well as other relevant stakeholders.
  • Collaborate with retailers to understand their business goals, objectives, and requirements.
  • Identify and establish strategic partnerships with key retailers, incorporating key account management, to expand the company's market presence.
  • Collaborate with retailers to create joint sales and marketing strategies, driving both offline and online product sales and revenue growth.
  • Ensure effective communication and alignment of strategies with retail partners.
  • Negotiate terms and agreements with retail partners, including key account negotiations, ensuring mutually beneficial terms aligned with company objectives.

Sales Excellence:

  • Implement and optimize sales operations processes to enhance efficiency.
  • In charge of compiling sales forecasts for novelties & and products focused during the Key Commercial period in quantities.
  • Develop and implement strategies to maximize sales and profitability.
  • Analyze market trends and competitor activities to identify growth opportunities.
  • Collaborate with marketing teams to develop campaigns that drive sales both offline and online.

Business and Operations Management:

  • Oversee the day-to-day business operations to ensure smooth processes and optimal efficiency.
  • Collaborate with internal teams, including marketing and supply chain, to support business objectives.
  • Monitor and analyze sales performance data to identify areas for improvement.
  • Conduct weekly monitoring of sell-in activities, adhering to annual and monthly sales targets outlined by GM.
  • Identify emerging markets and market shifts, staying fully informed about new products and competition status.
  • Provide regular reports on market trends, sales performance, and the effectiveness of partnership initiatives.


Qualification and Experience

  • 3+ years of experience in sales in the retail industry. Candidates with prior experience in the beauty industry, especially with well-known retailers such as Boots, Selfridges, Sephora, John Lewis and Space NK, and similar establishments, will be given preference.
  • Experience in all aspects of developing and maintaining sales strategies to meet company objectives.
  • BA or higher degree in Business, Marketing or Management; MBA a plus.
  • Experience in marketing operations, brand communications, and launch support execution.
  • Understanding of customer and market dynamics and requirements.
This advertiser has chosen not to accept applicants from your region.
 

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