1,531 Account Manager jobs in the United Kingdom

Account Manager

B3 3AG Birmingham, West Midlands Gallagher

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Job Description

Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.


Overview

We are looking to recruit an Account Manager to join our growing Charities Team based out of our Birmingham office.

Our Charities team is a fast-paced, collaborative group of dynamic professionals who are all driven to succeed. If you share this attitude, we look forward to hearing from you.

You will be responsible for delivering retention cross-sale and quality targets along and ensuring effective servicing of client accounts.


How you'll make an impact

  • You will take ownership of and look after a portfolio of cross-class commercial clients within the Charities division.
  • Creating documents for new customers, along with any mid-term adjustments and renewals information. 
  • Ensure all customer details are recorded accurately and entered on to the system in a timely fashion to ensure data integrity. 
  • Obtain renewal terms for customers, always ensuring you've explored other options before providing the best available solution. 
  • Delivering your individual and teams’ retention, cross-sale and quality targets.
  • Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date. 
  • Liaise with clients and insurers. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required. 
  • Deal with account queries and credit control matters highlighting any concerns. 
  • Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required. 
  • Keep accurate records and process in accordance with our agreed procedures, to ensure renewals are delivered in a timely manner to ensure positive outcomes for our clients.

About You

  • Commercial insurance knowledge is essential.
  • Experience dealing with the Charities sector is ideal.
  • Holding or working towards one of the Chartered Insurance Institute Qualifications: Cert CII/Dip CII is desirable as is being educated to GCSE standard or equivalent.
  • Worked to targets within a regulated, measurable framework and achieved SLA’s.
  • Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills.
  • Due diligence and process driven to deadlines, happy to forward plan, organise and analyse information.
  • Highly accurate with a strong attention to detail, using initiative when assisting team members.
  • Fully proficient in Acturis.
  • Eligible to work in the UK.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
  • And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

This advertiser has chosen not to accept applicants from your region.

Account Manager

IP1 2AN Ipswich, Eastern Gallagher

Posted today

Job Viewed

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Job Description

Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.


Overview

We are looking to recruit an experienced Account Manager to join our successful Corporate division in Ipswich.

Our Corporate Division is a fast-paced, collaborative, and competitive group of professionals who are all driven to succeed. The ideal candidate is one who values a strong and supportive team culture, thrives in supporting others, and a proactive problem solver.

Your aim is simple, provide exceptional customer service, retain your valued clients and assist Account Executives and Account Directors to win new clients to add to our ever-expanding book.


With the highest integrity you negotiate cleverly, respond proactively and have commercial awareness of the market around you. You take pride when ensuring these high service standards are the norm for your customers.


How you'll make an impact

  • Build long lasting relationships with clients, elevating yourself to a ‘trusted advisor’ status.
  • Prepare top quality, accurate client documents, obtain renewal terms and seek to provide alternative quotations before producing a final presentation for Account Executives to discuss with clients.
  • Handle any mid-term adjustments in a proactive and response manner.
  • Ensure all client details are recorded accurately and entered onto the system in a timely fashion.
  • Expertly handle queries about client policies; whether it's your client directly or their insurer.
  • Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required.
  • Prepare debit notes and summaries of cover whilst ensuring the secure delivery of policy documentation from insurers. Check the documentation prior to sending to your clients with a keen eye for detail.
  • Take care of account queries and credit control matters promptly highlighting any concerns to Account Executives/Directors.
  • Align with key legal and regulatory policies; safeguarding you and the business.

About You

  • Previous experience working as an Account Handler within the commercial insurance market is essential.
  • Knowledge within cross class risks such as Hospitality & Leisure, Manufacturing, Property, Casualty, Professional Indemnity, D&O, Motor Trade/Fleet is ideal.
  • Prior experience handling corporate clients would be an advantage however we would also be interested in experience handling SME commercial business.
  • Risk aware in handling customer information, 100% customer centric, focussed on the best possible outcome for our customers at all times.
  • Holding or working towards one of the Chartered Insurance Institute Qualifications, Cert CII, Dip CII or ACII would be an advantage. Educated to GCSE standard or equivalent, with an intermediate knowledge of the commercial insurance industry
  • Due diligence and process driven to deadlines, task focused, results oriented and takes initiative when assisting team members.
  • Outstanding communication and interpersonal skills, confident when building and maintaining rapport, strong planning and analytical skills with high accuracy and attention to detail.
  • Proficient in MS office, and Acturis experience would be advantageous.
  • Eligible to work in the UK.

#LI-JJG


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
  • And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

This advertiser has chosen not to accept applicants from your region.

Account Manager

CM1 1QW Chelmsford, Eastern Gallagher

Posted today

Job Viewed

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Job Description

Introduction

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.


Overview

Exciting Opportunity to Join Our Housing Division in Chelmsford!

We’re looking for a dedicated and detail-oriented Account Manager to join our growing Housing Division based in our Chelmsford office.

Our team is a fast-paced, collaborative group of professionals who are passionate about delivering exceptional service. If you’re someone who thrives in a dynamic environment and enjoys working closely with clients, we’d love to hear from you.

As an Account Manager, you’ll play a key role in supporting and servicing a diverse portfolio of commercial clients. Reporting directly to the Housing Team Manager, you’ll work alongside experienced Account Managers, Directors and Claims Managers to deliver outstanding service and build lasting relationships.


How you'll make an impact

  • You will be responsible for creating documents for new customers, along with any mid-term adjustments and renewals information too. 
  • Ensure all customer details are recorded accurately and entered on to the system in a timely fashion to ensure data integrity. 
  • Obtain renewal terms for customers, always ensuring you've explored other options before providing the best available solution. 
  • Prepare renewal closings from meeting minutes and ensure cover is bound by renewal date. 
  • Manage insurer and customer queries about their policies. Confirm cover with relevant insurers, process policies and chase up outstanding documentation when required. 
  • Deal with account queries and credit control matters highlighting any concerns. 
  • Apply fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required. 

About You

  • Commercial insurance knowledge is essential.
  • Holding or working towards one of the Chartered Insurance Institute Qualifications: Cert CII/Dip CII is desirable as is being educated to GCSE standard or equivalent.
  • Worked to targets within a regulated, measurable framework and achieved SLA’s.
  • Evidence of rapport-building and experience in providing solid customer service focus with outstanding communication and social skills.
  • Due diligence and process driven to deadlines, happy to forward plan, organise and analyse information.
  • Highly accurate with a strong attention to detail, using initiative when assisting team members.
  • Acturis experience is desirable
  • Eligible to work in the UK.

#LI-JJG


Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include:

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
  • And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

This advertiser has chosen not to accept applicants from your region.

Account Manager

Suffolk, Eastern £35000 - £42000 Annually Mandeville

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Job Description

permanent
Job Title: Account Manager / Contract Manager / Customer Account Manager - Field Based - East Anglia
Salary: 38,000 - 42,000 + Bonus + Company Car + Benefits
Location: East Anglia & Surrounding Areas - Norwich, Ipswich, Bury St Edmunds, King's Lynn, Colchester, Great Yarmouth

The Role
We are looking for an experienced Account Manager / Contract Manager / Customer Account Manager to join a market-leading service provider with ambitious growth plans for the next 12 months.

This field-based role covers customer sites across Norfolk & Suffolk ensuring exceptional service delivery, operational efficiency, and contract performance.

Key Responsibilities - Account Manager / Contract Manager / Customer Account Manager
Contract Management

Manage multiple customer accounts, ensuring all services meet contractual agreements and KPIs.

Build and maintain long-term relationships with senior client contacts.

Identify and secure opportunities to upsell additional products and services.

Represent the business at client meetings, service reviews and user groups.

Maintain consistent communication at all levels of the customer organisation.

Operational Management

Lead and organise the Contract Delivery Team (CDT) to meet daily service schedules.

Liaise with Customer Services to ensure requirements are met in full.

Recruit, train, and develop team members to deliver excellent service.

Monitor performance, address service issues, and drive improvements.

Manage urgent deliveries, holiday cover, and resource allocation.

Ensure all deliveries have accurate, compliant paperwork.

Quality & Compliance

Promote a quality-first culture across all contracts.

Work with operational teams to improve processes and reduce inefficiencies.

Conduct internal audits and maintain compliance with company procedures.

Collaborate with Customer Services to resolve customer issues quickly.

Performance & Reporting

Set and monitor KPIs and service level agreements.

Produce accurate daily, weekly, and monthly performance reports.

Monitor budgets and report any cost variances.

Use company systems to track contract performance and service delivery.

Skills & Experience Required
Proven experience as an Account Manager, Contract Manager, or Customer Account Manager in service delivery, logistics, distribution, or facilities management.

Strong client relationship management and stakeholder engagement skills.

Excellent organisational skills and ability to manage multiple contracts.

Leadership experience, with a proven track record in team management.

IT literate with strong reporting and analytical skills.

Full UK driving licence - field-based role covering East Anglia.

Benefits
38k - 42k basic salary (DOE)

Annual bonus scheme

Company car

Pension scheme

Career progression opportunities in a growing business

If you are a proactive, commercially minded Account Manager / Contract Manager / Customer Account Manager looking for a rewarding field-based role in East Anglia, apply today.


Mandeville is acting as an Employment Agency in relation to this vacancy.
This advertiser has chosen not to accept applicants from your region.

Account Manager

Nottinghamshire, East Midlands £40000 - £48000 Annually Bennett and Game Recruitment LTD

Posted 1 day ago

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Job Description

permanent

Our clientis a leading supplier of mechanical and electrical press fittings, as well as low-level access solutions, serving the construction, fit-out, mechanical, and electrical sectors across the UK. They provide reliable, high-quality products designed to meet the demands of modern construction and installation projects. With a strong focus on customer satisfaction, they aim to deliver exceptional service, expert support, and tailored solutions for every client.

They are currently looking for an Account Manager to join their team, based in the East Midlands. The ideal candidate will come from a construction or rental market-related background, with a proven ability to build strong client relationships, understand customer needs, and drive business growth. This is a great opportunity to join a dynamic, customer-focused business that values excellence, innovation, and long-term partnerships.



Account Manager Job Overview

  • This role suits a driven and determined individual who can consistently exceed targets by developing existing key accounts, pursuing new opportunities, and managing national clients.
  • You'll use your proven sales ability to engage with construction projects, showcasing product solutions that boost efficiency, enhance safety, and support best practices.
  • We're seeking someone who is keen to learn about the business, build strong internal relationships, and continuously grow their own skills and knowledge over time.


Account Manager Job Requirements

  • Experience in a similar role
  • Demonstrated ability to identify and convert new business opportunities, including growing sub-contractor spend on large-scale construction projects within a defined region.
  • A genuine interest in technical products and the ability to grasp basic engineering principles is desirable.
  • Strong communication and negotiation skills, with the confidence to engage stakeholders at all levels.
  • Self-motivated and organised, with the ability to manage your own diary, pipeline, and territory effectively.
  • Comfortable working to sales targets and KPIs, with a proactive approach to account development and retention.
  • A valid UK driving licence and willingness to travel throughout the assigned area as needed.


Account Manager Salary & Benefits

  • 40,000-48,000 basic salary dependant on experience
  • Competitive bonus scheme
  • Company car
  • 25 days holiday, plus bank holidays
  • Additional holiday purchase scheme
  • Free Tool Hire
  • Life Assurance cover 3x salary
  • Share save scheme
  • Eye care vouchers
  • Recommend a friend scheme
  • Learning & Development - commitment to upskilling and developing our people, structured in house training available alongside external training where required
  • Cycle to work scheme
  • Long service recognition
  • A variety of discounts and rewards on thousands of well-known brands
  • Discounts on HP products
  • Mobile contract discount offers
  • Gym discounts

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

This advertiser has chosen not to accept applicants from your region.

Account Manager

London, London £65000 - £70000 Annually MMP Consultancy

Posted 1 day ago

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Job Description

contract

MMP Consultancy are working with a fantastic organisation to recruit an Account Manager based in North London.

Salary Equivalent: 70,000 Per Annum


We are seeking enthusiastic and experienced administrators or coordinators to apply, who possess exceptional customer service and clerical skills. Ideally someone who thrives in challenging atmospheres and can remain calm under pressure.

Responsibilities:

  • Guarantee satisfactory delivery of services against contractual terms and conditions, meeting and exceeding client expectations and ensuring the contractual expectations are achieved.
  • Ensure the availability of all critical systems to minimize the risk to the clients business
  • Ensure all maintenance work is carried out in accordance with client and company policies and procedures and within health and safety legislative requirements.
  • Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities.
  • Ensure contractually agreed KPI's / SLA's are met.
  • Produce monthly reports detailing contractual performance, identifying variations to budgets and measures to deploy to bridge any gap.
  • Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.
  • Make sure all equipment is maintained to the highest standard
  • Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPI's and SLA's as necessary.
  • Ensure necessary Health and Safety compliance is achieved across the contract in line with OGS & Client policy documents, and that all statutory and company reporting procedures are met.
  • Ensure Subcontractors perform to the highest levels and that performance reviews are regularly undertaken including regular meetings with sub-contractor managers.
  • Make sure training plans are developed and met for all the management and engineering teams.
  • Ensuring extra works are identified, quoted and executed in a timely manner.
  • Ensure company processes and systems are deployed and used correctly on site.
  • Responsible for performance management, recruitment, development and appraisals, succession plans and team welfare.
  • Provide leadership and guidance, advice, coaching and direct support to the site team to deliver the highest standard of service; including use of best practice, selection, training, assessment and recognition/reward.
  • Ensure Optimum staffing levels for contract, balancing cost reduction with the delivery of service excellence.
  • Provide structures support peaks and troughs in workload, and disaster recovery.
  • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
  • Provide a learning environment, and appropriate training and development planning.
  • Ensure basic training needs are delivered, employees are fully competent to undertake their roles and are able to reach their full future potential.
  • Promote and support the core values.
  • Develop a strong Succession Plan.
  • Management the P&L to achieve plan targets.


Skills/Experience required:

  • Ability to handle high volume of calls
    Strong personality and be committed to the role
  • Work well within a team
  • Technical strong minded individual
  • Ability to work independently, exercising good initiative and judgement
  • Excellent written and verbal communication skills.
This advertiser has chosen not to accept applicants from your region.

Account Manager

Essex, Eastern £27000 - £35000 Annually Prime Appointments

Posted 1 day ago

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Job Description

permanent

A manufacturing and production client of ours in the Witham area are recruiting an Account Manager to join their team. This is a full-time permanent position working Monday - Friday 9.00am - 5.30pm and paying 27,000 - 35,000 per annum depending on experience.

Please note you must able to drive for this role.


Key Duties include but are not limited to:

  • Organise and focus your tasks and customer interactions to meet business goals, such as sales and cost targets
  • Manage product/service mix, pricing and margins according to agreed aims.
  • Maintain and develop existing customers.
  • Respond to and follow up sales enquiries.
  • Record, analyse, report and administer according to systems and requirements.
  • Communicate, liaise and negotiate internally and externally using appropriate methods.


Skills and Experience required to be considered for this Account Manager position:

  • Previous experience within account management essential
  • Excellent communication skills
  • Good negotiation skills
  • Ability to build long lasting relationships


If you feel like you meet the above criteria & would like to be considered for this Account Manager position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat. #officejobs

This advertiser has chosen not to accept applicants from your region.
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Account Manager

West Midlands, West Midlands £25000 - £30000 Annually Oliver Talent Solutions

Posted 1 day ago

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Job Description

permanent

Are you a confident and customer-focused Account Manager with experience in B2B sales? Do you have strong communication skills and the ability to manage multiple priorities in a fast-paced environment? If so, we want to hear from you.
 
This is your opportunity to join a specialist supplier to the motorsport and automotive sectors, supporting a loyal and growing customer base with premium products and exceptional service. You’ll be part of a small, friendly and dynamic sales team based in the West Midlands.
 
As an Account Manager, you’ll play a key role in handling inbound sales enquiries, managing orders and maintaining strong relationships with both new and existing customers.
 
Your responsibilities as an Account Manager:
 

  • Respond to incoming customer queries via phone and email in a timely and professional manner.
  • li>Provide accurate advice on product availability, specifications, and pricing.
  • Generate and process quotations and sales orders.
  • Maintain detailed and accurate customer records and sales administration.
  • Support the growth of existing accounts and help convert new business opportunities.
  • Deliver outstanding customer service to build long-term relationships.

 
Your current experience which will help you as an Account Manager:
 

    < i>Strong verbal and written communication skills with a customer-first attitude.
  • Excellent organisational skills and keen attention to detail.
  • Ability to manage multiple tasks and priorities in a fast-moving environment.
  • Confident using Microsoft Outlook and other Microsoft Office applications.
  • Previous experience in a technical sales or customer service role is desirable.
  • Automotive or motorsport knowledge is advantageous but not essential.

 
What you can expect as an Account Manager:
 

    < i>Up to £30k, dependent on experience. li>Annual bonus scheme.
  • Company pension.
  • Life insurance.
  • Holiday allowance: 22 days + bank holidays.

 
If you are interested in the role, please click apply and the Oliver Talent Solutions team will be in touch with more details.

This advertiser has chosen not to accept applicants from your region.

Account Manager

Cambridgeshire, Eastern £30000 - £33000 Annually Kameo Recruitment Ltd

Posted 2 days ago

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Job Description

permanent

Circa £33,000p.a. 

Are you a confident and proactive communicator who consistently aims to deliver outstanding customer experiences?

A well-established company based in St Ives looking to recruit an Account Manager. This is a fantastic opportunity for someone who is proactive, confident, and has a natural flair for sales and relationship building.

In this role, you'll be a key point of contact for customers and sales managers, ensuring a smooth and positive experience throughout the sales order process. You'll be encouraged to pick up the phone and reach out to existing and warm clients, keeping them informed about new products and services on offer. A proactive mindset, strong communication skills, and the drive to spot opportunities will help you thrive in this role.

You’ll be joining a small, supportive team where collaboration is key, and your contribution really makes a difference.

Duties & Responsibilities of the Account Manager

  • Provide administrative sales support, including processing quotations, customer orders and amendments, preparing documentation and reports, coordinating dispatch, shipping, and billing
  • li>Proactively call customers to promote available products and digital tools, including the customer online portal offering virtual or onsite training if required.
  • Liaising with customer and suppliers daily via telephone and email, turning requests of information into sales meetings
  • Managing stock levels, booking in stock, stock checks, ordering stock.
  • Additional duties including dealing with sample requests, sending out of marketing materials and mailings and carrying out show room visits.
  • Advise / contribute input to the Office Manager regarding continuous improvement of the administrative sales process and proactive customer focus.

Requirements of the Account Manager 

    li>Strong background in internal sales, account management or sales co-ordination
  • A confident and driven professional with a proactive approach
  • Good written and verbal communicators
  • Analytical approach to problem solving
  • Strong working knowledge of MS Word, Excel and CRM systems

Hours of work: Full time: 9am-5pm and 8am-4pm Monday to Friday. Based in the Office 

Company benefits: 25 days holiday plus bank holidays, private healthcare, company pension, company bonus, wellbeing support and an employee assistance programme.  

If you are interested in finding out more about this position, please contact Claudine for a chat on (phone number removed) or apply now.

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.

This advertiser has chosen not to accept applicants from your region.

Account Manager

West Yorkshire, Yorkshire and the Humber £30000 - £35000 Annually Lucy Walker Recruitment

Posted 2 days ago

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Job Description

permanent

Are you a dynamic and proactive Account Manager or Sales Professional with a flair for creativity, seeking a lively work environment that truly fosters development?

An opportunity has arisen with our client, a highly successful and reputable Branding Agency in Leeds, as an Account Manager. This is a superb opportunity to immerse yourself in a vibrant workplace where you'll collaborate with global brands and key clients!

As our client's business continues to expand, we're on the lookout for a high-energy, professional, and dedicated individual to lead on client projects and growth strategies. As an Account Manager you will partner with world-leading brands, and your role will involve developing and implementing strategies to actively grow these accounts, managing a portfolio of key clients, and proactively networking to uncover additional opportunities. Your focus will be on delivering exceptional service, adopting a consultative client-first approach, and strategically managing key accounts with a growth mindset.

Here's what you'll be doing as an Account Manager:

  • Collaborate with the Business Manager to develop a sales strategy that nurtures and develops existing accounts for sustained growth.
  • Build and nurture relationships with key accounts, taking ownership of a portfolio of longstanding contacts.
  • Work seamlessly across various business functions, including Marketing, Business Development, and Production.
  • Network effectively to identify opportunities for growing existing accounts, including cross-selling other services provided by our client.
  • Create and present insightful KPI reports and pricing reviews to guide internal and external decision-making.
  • Cultivate strong relationships with our supply chain and become an expert in your product domain.
  • Oversee hands-on project management for smooth delivery in our in-house production environment.
  • Uphold exceptional service standards, going above and beyond to ensure customer satisfaction and retention, and resolving any issues that arise.

We are looking for someone with demonstrable account management experience, who aligns with our clients core values - boldness, honesty, and imagination. You will be focused on continual improvement, open feedback, and an unwavering commitment to delivering top-tier customer service.

What we're looking for in an Account Manager:

  • 3+ years of Account Management experience, showcasing examples of managing key clients and owning a portfolio of longstanding contacts.
  • Experience gained from the retail, FMCG, or merchandise industry is useful, but not essential.
  • A natural ability to form and maintain relationships.
  • Professional communication skills across all levels and stakeholders, comfortable with face-to-face meetings and proactive calls.
  • Excellent organisational skills with an eye for detail.
  • A customer-centric approach with a passion for providing a first-class client experience.

This is a brilliant opportunity to contribute to a progressive business, playing a pivotal role in a fast-paced and exciting position with highly reputable clientele as an Account Manager. If you have the outlined experience, please submit your CV now for immediate consideration.

Please note that due to the volume of responses, we regretfully cannot provide feedback to all applicants. If you haven't heard back within 7 days, please assume that you have not been successful for the role.

This advertiser has chosen not to accept applicants from your region.
 

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