460 Account Management jobs in Farnborough

Are you an engaging and dedicated candidate with a passion for delivering excellent customer service? Our fantastic client is seeking a Italian speaking candidate to join their ever growing team within a busy and vibrant team!

Duties within the Account Executive position will include:

• Acting as first point of contact for all enquires via phone and email
• Champion the brand through strong communication skills
• Liaise with team members to deliver great service
• Ensuring enquiries are actioned in a proficient, timely manner
• Sharing knowledge of products to customers, proving support and advice
• Work closely with the managers
• Assist with any adhoc administrative duties

The successful Account Executive will:

• Have excellent communication skills; both verbal and written - Italian speaker essential
• Strong MS Office skills
• Be proactive and hardworking
• Have a fantastic telephone manner and a passion for customer service

In return my client offers a stunning office environment on a hybrid basis as part of a growing, friendly, and busy team. Apply now to be considered for this fantastic opportunity.

Excellent opportunity to join friendly and progressive company

My client, a forward thinking organisation, is looking for an Account Executive to join their Account Management team.

The main purpose of the role is to provide support to the Account Manager in maintaining and developing existing client relationships through proactive management, acting as the main day-to-day point of contact for all clients.

This role provides a great opportunity for someone to get involved in the motor and financial services industry. For the customers you will be more than just a friendly person to answer their queries over the phone or by email, you will have great listening skills, attention to detail and a willingness to problem solve. You will be involved in dealing with driver queries and supporting key customer contacts which means handling different types of conversations, from answering a simple question to more complex issues. You’ll champion great customer service, be a clear communicator that’s happy to work with people at all levels in an organisation. A varied and interactive role, there are no two days the same so being organised will give you a head start. You will be joining a supportive team of colleagues and will be guided, trained, and developed by a dedicated team.

This role would suit someone who is well organised, with a can do attitude. If you have worked in a B2B or B2C customer service environment then that’s a great start.

This role can open doors to wide ranging career opportunities and best of all there’s no weekend working.

Key Responsibilities-

• Acting as the day to day point of contact for our fleet contacts and drivers
• Generating a range of customer documentation to help our customers operate their company vehicles safely and efficiently
• Handling and solving queries for the fleet contact and drivers
• Managing/generating monthly customer invoicing
• Generating and authorising external supplier orders
• Producing regular and ‘ad-hoc’ customer reports
• Working with other departments to improve business processes that help us deliver a high quality customer experience
• Being an ambassador for first class customer service.

Ideally you will have previous experience within either Account Management Customer Service or Sales Administration. You must also possess exceptional levels of customer care, strong IT skills and be an organised administrator. The ability to problem solve and work effectively as part of a team are also key to this role.

Whilst we would love to be able to respond to every application we receive, it isn’t always possible. If you have not heard from us within 7 working days, please assume that your application has not been successful on this occasion.

About the job

Role: Account Executive

Location: Slough, London

Salary: Competitive Salary + Benefits + Uncapped earnings potential

Company Overview:

This company is committed to diversity and inclusion, creating a global community where everyone is accepted. As an equal opportunity employer, it offers excellent career opportunities for those keen to progress in a supportive environment. Diversity and inclusion in the workplace refer to creating an environment where everyone feels valued, respected, and able to bring their authentic selves to work, regardless of their identity. This includes fostering a sense of belonging, increasing engagement and trust, and promoting new perspectives and innovation.

Job description:

An exciting opportunity has arisen within our e-commerce team, focusing on attracting and growing a portfolio of fast-paced customer accounts in the UK.

What you’ll be doing:

• Develop effective partnerships with customers to provide relevant information and ensure exceptional service delivery.

• Network in the local market to identify new business opportunities, while retaining and growing your existing portfolio of accounts.

• Maintain strong negotiation skills and drive to deliver results in a highly competitive market.

• Show resilience to maintain momentum and achieve sales targets.

Requirements:

• Strong understanding of B2B Sales and the E-Commerce sector.

• Proven track record of achieving new business sales with account retention and development experience.