577 Account Manager jobs in Croydon

MMP Consultancy are working with a fantastic organisation to recruit an Account Manager based in North London.

Salary Equivalent: 70,000 Per Annum

We are seeking enthusiastic and experienced administrators or coordinators to apply, who possess exceptional customer service and clerical skills. Ideally someone who thrives in challenging atmospheres and can remain calm under pressure.

Responsibilities:

• Guarantee satisfactory delivery of services against contractual terms and conditions, meeting and exceeding client expectations and ensuring the contractual expectations are achieved.
• Ensure the availability of all critical systems to minimize the risk to the clients business
• Ensure all maintenance work is carried out in accordance with client and company policies and procedures and within health and safety legislative requirements.
• Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities.
• Ensure contractually agreed KPI's / SLA's are met.
• Produce monthly reports detailing contractual performance, identifying variations to budgets and measures to deploy to bridge any gap.
• Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.
• Make sure all equipment is maintained to the highest standard
• Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPI's and SLA's as necessary.
• Ensure necessary Health and Safety compliance is achieved across the contract in line with OGS & Client policy documents, and that all statutory and company reporting procedures are met.
• Ensure Subcontractors perform to the highest levels and that performance reviews are regularly undertaken including regular meetings with sub-contractor managers.
• Make sure training plans are developed and met for all the management and engineering teams.
• Ensuring extra works are identified, quoted and executed in a timely manner.
• Ensure company processes and systems are deployed and used correctly on site.
• Responsible for performance management, recruitment, development and appraisals, succession plans and team welfare.
• Provide leadership and guidance, advice, coaching and direct support to the site team to deliver the highest standard of service; including use of best practice, selection, training, assessment and recognition/reward.
• Ensure Optimum staffing levels for contract, balancing cost reduction with the delivery of service excellence.
• Provide structures support peaks and troughs in workload, and disaster recovery.
• Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
• Provide a learning environment, and appropriate training and development planning.
• Ensure basic training needs are delivered, employees are fully competent to undertake their roles and are able to reach their full future potential.
• Promote and support the core values.
• Develop a strong Succession Plan.
• Management the P&L to achieve plan targets.

Skills/Experience required:

• Ability to handle high volume of calls
  Strong personality and be committed to the role
• Work well within a team
• Technical strong minded individual
• Ability to work independently, exercising good initiative and judgement
• Excellent written and verbal communication skills.

Location: Central London

Salary: 80,000

Monday - Friday: 8am - 5pm

We're looking for a skilled and dedicated Account Manager to join our team. This is a fantastic opportunity to take ownership of a key client contract, ensuring top-tier service delivery, compliance, and client satisfaction. You will lead and mentor a team of engineers, manage all aspects of the contract's operational and financial performance, and drive a strong health and safety culture.

• Contract & Operations: Oversee all site operations, ensuring compliance with contract terms, SLAs, and statutory requirements. Manage PPM schedules and asset registers to maintain HSE standards.

• Health & Safety: Be a champion for health and safety, ensuring team compliance, conducting risk assessments and toolbox talks, and reporting hazards.

• Team Leadership: Lead and develop a team of engineers, handling recruitment, employee relations, and training to ensure team competence.

• Client Management: Act as the primary client contact, attending meetings to ensure service quality. Proactively identify new business opportunities and secure contract renewals.

• Financial Performance: Manage the contract's P&L, WIP, and debt to achieve profit targets. Handle overtime claims and expenses.

• Experience: A minimum of 5 years in a building services management role.

• Technical Knowledge: Proven experience with statutory and HSE compliance, plus the operation of electrical, heating & ventilation, and public services systems.

• Qualifications: An electrical qualification (Level 3 or equivalent) in a relevant field

• Desirable: Over 5 years of similar experience, a proven track record of managing P&L budgets, and a NEBOSH General Practitioner standard accreditation. A BTEC, HND, HNC, ONC, or Degree would be a plus.

The ideal candidate must be a proactive problem-solver with strong communication skills and a meticulous approach to service quality and delivery. You should be commercially astute and passionate about mentoring a team to deliver outstanding results.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Account Manager- Travel
This successful travel organisation is looking for an enthusiastic and target focused Account Manager. This team are at the heart of the business and provide day to day support for members across the group, assisting key accounts with developing their business and supporting with day to day operational enquiries.

Account Manager - Role & Responsibilities : 

• Responsible for all queries arising from Key Accounts, and as required to provide assistance to colleagues to cover other accounts. 
• Support new members in the early stages of membership to help them start to grow their business. 
• Provide assistance, in collaboration with other departments to assist your key accounts in the development of their business. 
• Proactively provide your key accounts with details of products and services offered by the group, providing training and guidance as required.
• Hold regular membership meetings at head office or elsewhere as appropriate.
• Build strong relationships with your Key Accounts and solve any problems which arise.
• Represent the company at face to face events, workshops and trade shows on an ad hoc basis throughout the year. 
• Maintain accurate records and engagement history through the CRM system.
• Help deliver engaging training sessions to empower and upskill members.
• Answering phone and emails from members as part of the support from the overall team.

Account Manager - Skills & Experience Required: 

• Travel industry background essential, with knowledge of retail travel desirable.
• Key Account Manager experience advantageous. 
• Confidence and ability to network and communicate with members at regional, national and international events.
• Customer focused, flexible, caring, positive approach with the willingness to assist in other areas of the business as required. 
• Very strong and effective verbal and written communication and interpersonal skills.
• Self motivated with an ability to manage workload and prioritise tasks.
• Ability to liaise with colleagues across all levels and enjoy working as part of a team.
• Commercially astute with the drive and ability to meet targets set by the business. 

Account Manager - Additional Information:

• Salary circa 32k.
• Office based Monday to Friday 9 to 5.30 with flexibility to work from home 2 days per month. 
• Willingness to travel as required for ad hoc meetings, & events. 
• Company benefits include pension, private health care, life assurance.
• Background as Key Account Executive, Regional Sales Executive, Travel Agency Manager would be beneficial to this role. 

If you have the background and experience required, please apply for the position of Account Manager online or email your cv to (url removed).  

Client Services is such an integral part of a print business. You're the face of the business to the client and the face of the client internally to the business. You know this, though, and you love all the interaction and touchpoints.  

As an Account Manager here, you'll be part of a small and agile team. There are only 12 of them and recently have gone through an acquisition which now puts the business in a very strong position with multiple offerings but importantly, it is right now that they are at the start of this new, exciting and ambitious next phase of the business. 

You'll be reporting to one of the Directors. He's incredible. There's not much you wouldn't learn from him, so as a mentor, a sounding board, he's up there! The idea is that they will offload some of the key relationships they have to the rest of the client services team (including you). Whilst this will be a gradual change, you'll be in a position to hit the ground running from having your Large Format or Signage knowledge already, get to know the clients, the process and then fly! 

As I mentioned earlier, this is the start of an exciting time for the business. The acquisition was great; They have inherited a brilliant business. One that is now being built out, bringing lots of opportunities for the people of the business. 

Given that you are coming from a printing or signage background, it would be great if you knew your way around the MIS system, Clarity. That's not essential though as they can and will train you on that as it is and will be, your lifeblood of getting things done. 

You'll be responsible for the whole process of the creative print job. You'll take the brief from the client, estimate and return costings, and brief the job into Studio, Production and the wider CS team. You'll report back to the client with major updates and hopefully have an opportunity to increase revenue from developing strong relationships. 

I told you you would be covering lots of touchpoints! 

So if you've got a bit of experience in the large format printing or the signage industry and fancy a new challenge, then this one could be for you. Get in touch for any questions you may have or ping us your details and we will get the ball rolling.

My client is a market-leading luxury brand in the kitchen and interiors sector. This role is expected to progress into a field-based sales position, so a valid UK driving licence is essential.

Office-Based Account Manager

Purpose of the Role
To drive sales of premium quartz surfaces through kitchen studios and fabricators. This desk-based role focuses on managing fabricator accounts, generating demand via the kitchen & bathroom (K&B) channel, and supporting designers at point of sale. The role also provides backup to the field sales team as needed.

Key Responsibilities

Fabricators

• Meet sales, ASP, and volume targets.

• Set purchasing goals and monitor account performance.

• Retain and grow existing accounts; identify new opportunities.

• Monitor competitors and suggest tactical responses.

• Ensure fabricators follow correct processes and are well-trained.

• Manage samples and marketing materials.

• Build strong, professional relationships.

Kitchen Studios

• Maintain displays, samples, and POS marketing materials.

• Recommend studio display installs and track ROI.

• Deliver product knowledge sessions to designers.

• Support sales and loyalty programs.

• Stay informed on competitor activity.

Reporting & Admin

• Log customer activity accurately in Salesforce CRM.

• Present updates at sales meetings.

• Attend business meetings and trade shows as required.

Person Specification

Experience

• Essential: 2+ years in B2B or B2C sales.

• Desirable: 3+ years in the kitchen, bathroom, or surfaces industry; premium brand experience.

Education

• Essential: GCSEs in English & Maths (Grade C or above).

• Desirable: A Levels, degree, or relevant qualifications.

Skills

• Strong communication, time management, and interpersonal skills.

• Proficient in Microsoft Office and basic sales tools.

• Organised and self-motivated with commercial awareness.

Attributes

• Confident working independently and collaboratively.

• Professional, calm, and customer-focused.

Account Manager Job Overview
Account Manager required for our client, a well-established fire and security group specialising in the design, installation, maintenance, and monitoring of electronic life safety and security systems.

The Account Manager will be responsible for managing and developing long-term relationships with key clients, maximising revenue from existing accounts, securing contract renewals, and identifying new opportunities.

Candidates should have a background in fire and/or security and be based within a reasonable commute of St Albans and/or North London.

Account Manager Job Requirements
* Proven track record in Account Management within the fire and security industry
* Experience managing new and existing client relationships
* Excellent organisational and communication skills
* Ability to manage multiple accounts
* Full UK Driving Licence preferred

Account Manager Salary & Benefits
* 40,000 - 50,000 per annum (DOE)
* Hybrid working
* 9 day working fortnight
* 25 days holiday plus Bank Holidays, increasing to 35 days with service
* EV or Hybrid company car scheme
* Death in service insurance
* Salary sacrifice pension scheme
* Continuous professional development

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Account Manager, Screen & Large Format Digital Print - West London

Boutique designer / manufacturer of bespoke printed textiles and wallcoverings for major Brands, high profile commissions for palaces, embassies, private houses and hotels, seeks a multifaceted Account Manager as the internal figurehead for their continued investment in delivering Client service excellence.

With the flexibility to produce bespoke limited editions as well as high volume production, they offer a range of services spanning Studio, Screen making, Fabric preparation / finishing /storage, Hand and Machine Screen Printing and Large Format Digital Printing

Possessing a vibrant, engaging & communicative persona, combined with an organised & structured mindset, you will ideally bring a combination of practical understanding of Artworking, Scheduling and Textile Print Production, as you will support the external Sales function, in taking responsibility for an array of existing Client relationships and providing a comprehensive internal liaison between the Studio, Production, Warehousing & the senior management team.

Your driven and engaging personality is key to connecting with Clients and colleagues alike, using your Textile Production experience, intellect and excellent communication skills, you will interpret the Print demands of Clients effectively, managing processes through to completion with the co-operation and support of the Studio, Commercial and Production team.

This is an exciting opportunity for a driven and aspirational individual with a knowledge of print and production (ideally in the screen or large format digital printed textiles arena, to work closely with the pre-press and production team in ensuring Client projects are serviced to the highest standards, further increasing the market position and growth of this impressive business, and evolving your responsibility and influence in line with their strategic growth plans.

Production, Artworker, Account Manager, Executive, Print, Large Format, Digital, Screenprint, Flat Bed, Reel Fed, Printed textiles, wallcoverings

Account Manager (Insights), London, SE1

Full Time. Hybrid working.

This is a fantastic opportunity to break into the exciting and fast-paced tech industry! Be at the forefront of market research tech, working closely with our market-leading platform and clients. Deliver exciting tech solutions with brilliant client servicing and management.

Our purpose is to connect our customers to the people who matter the most to spark opportunities, and to truly deliver on our purpose we need an experienced quantitative researcher skilled in leading client accounts and project teams to deliver on that clients’ needs. The role offers the right candidate the opportunity to have a big impact on the company.

The account manager will take ownership of key client accounts covering account planning, project coordination and project delivery to ensure client satisfaction and client retention. These accounts & projects will be a mix of full-service (i.e. traditional agency-delivery) and self-service (i.e. supporting client delivery). They would work closely with the client delivery team to grow these accounts , as well as the project delivery team to ensure projects are delivered to schedule and on budget.

My client is an exciting tech-led organisation that has shown significant growth over the last few years. We grow alongside our team members and this means the opportunity for quick progression on the career ladder is in abundance for talented and hardworking individuals!

This is a permanent hybrid role based within a social and close-knit team with an office location near central London - Waterloo.

Duties include:

• Taking the lead in managing and delivering research projects for their account; design, set-up, delivery, analysis & reporting
li>Partnering with the project management team to ensure smooth delivery of research project both to schedule and to budget
• Partnering with the platform managers and community managers to ensure clients’ full platform services are delivered smoothly
< i>To be responsible for the effective management of internal systems and procedures as well as inputting to the development of the My client platform to supports our aims to be world-class
• Grow knowledge on a range of research techniques and data analysis – to be coached, mentored, and nurtured by My client Directors

Key Metrics:

< i>Revenue targets for key clients
• Gross margin of projects within agreed parameters
• Client retention / client satisfaction scores measured via client satisfaction survey
• Internal process quality

The successful candidate will have:

• Minimum of 3 years’ experience in a client-facing quantitative research role
< i>Knowledge of a range of quantitative survey techniques (e.g. MaxDiff, conjoint, segmentation, etc.)
• Analytics and cross-tab tool experience such as Q, SPSS, etc.
• Excellent communication skills
• A proven account leader and highly driven individual
• A passion for tech/SaaS platforms
• A desire to dive into the deep end; comfortable with taking ownership and tackling the unknown
• A self-motivated person who thrives in a start-up environment and actively seeks autonomy
• An outgoing social and hard-working person

What you will get from us

• Starting salary of £40-45k (depending on experience)
li>Work with a variety of clients and industries
• A supportive team
• Flexible working from home or central London based office (min. 1-2 days in the office)
• A social, flexible and fun work environment
• A generous holiday allowance: 25 days leave excluding bank holidays and time between Christmas and New Year, plus a day off for your birthday!

My client is committed to being an equal-opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability, or other. We are continually finding ways to improve the way we work. Diversity is the key to success!

A thriving Public Sector contract is seeking a new Account Manager, possible Account Director on a fast trajectory to a more senior role in the coming 18m/2 years.

The ideal candidate will have a wealth of Public Sector experience. Understand how these type of contracts work.

Be very commercial, great man management skills as this is a very reactive remit.

If you are already an Account Manager or Account Director and are seeking your next challenge within the Building Services world, this is an opportunity ideally for someone who is based in or around the West London area to take your next step.

A succession planning role in a fast growing sector and business to be at the helm.

Must come back from a Building Services background but not necessarily be from a technical background, but definitely FM only.

Working for a global property company with an abundance of internal opportunities both here and globally.