18 Administration jobs in Cwmbrân

• Oversee and manage day-to-day office operations, ensuring efficiency and productivity.
• Lead, mentor, and develop the administrative support team, fostering a positive work environment.
• Manage office budgets, including forecasting, expenditure tracking, and cost control.
• Negotiate and manage contracts with external vendors and service providers (e.g., cleaning, maintenance, IT support).
• Ensure the office facilities are well-maintained, safe, and compliant with health and safety regulations.
• Develop, implement, and refine administrative policies and procedures.
• Coordinate office moves, renovations, and space planning as needed.
• Manage reception, mail services, and general office supplies.
• Serve as a point of contact for staff regarding administrative and facilities-related issues.
• Organize company events, meetings, and travel arrangements for senior management.
• Implement and manage systems for record-keeping and information management.
• Continuously seek opportunities to improve office efficiency and employee experience.
• Liaise with HR on onboarding and offboarding administrative processes.
• Ensure effective communication across departments regarding administrative matters.

• Proven experience in office management or facilities management, with at least 5 years in a supervisory or leadership role.
• Demonstrable experience in managing budgets and negotiating with vendors.
• Strong leadership and team management skills, with the ability to motivate and develop staff.
• Excellent organizational, time management, and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office management software.
• Strong understanding of health and safety regulations in an office environment.
• Excellent communication, interpersonal, and problem-solving skills.
• Experience with implementing new administrative systems or processes is a plus.
• Ability to work effectively in a hybrid work model.
• A proactive and resourceful approach to problem-solving.

• Support various departments with administrative tasks, including document management, scheduling, and data entry.
• Assist in the preparation of reports, presentations, and correspondence.
• Handle incoming and outgoing communications, managing phone calls, emails, and mail.
• Organise and maintain filing systems, both physical and digital.
• Contribute to the smooth running of office operations, including coordinating meetings and managing supplies.
• Learn about customer service principles and assist in handling inquiries.
• Develop proficiency in standard office software, such as Microsoft Office Suite (Word, Excel, Outlook).
• Understand company policies and procedures, ensuring compliance in daily tasks.
• Work collaboratively with team members on various projects and administrative initiatives.
• Gain exposure to different aspects of the business, providing a broad overview of organisational functions.

• A minimum of Level 2 qualifications in Maths and English (GCSE or equivalent), or a commitment to achieving these.
• Enthusiasm, a strong work ethic, and a genuine desire to learn.
• Good communication and interpersonal skills.
• Basic IT literacy and a willingness to develop new skills.
• Ability to follow instructions and work as part of a team.
• A proactive approach to tasks and a keen eye for detail.
• Must be eligible to undertake an apprenticeship in the UK.
• This role requires you to be based at our offices in Bristol for the duration of the apprenticeship.

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

We offer a great chance for a new Head of Client Change role on our Pension Administration Leadership Team.

This position plays a vital role in leading administrative functions within the division; ensuring clients receive the needed expertise and support for their strategic goals efficiently.

• Operational Management:  Oversee daily operations, implement policies, and supervise performance metrics to ensure efficiency.
• Team Leadership:  Lead, mentor, and develop a high-performing team, conducting regular reviews and fostering collaboration.
• Commercial Focus:  Drive market understanding and achieve annual revenue targets.
• Process Improvement:  Identify and implement process enhancements, streamline workflows, and leverage technology for optimisation.
• Compliance and Risk Management:  Ensure regulatory compliance, manage risks, and conduct audits to maintain operational integrity.
• Client Service:  Deliver exceptional client service, resolve issues promptly, and collaborate to enhance client experiences.
• Reporting and Analysis:  Prepare operational reports, analyse data trends, and develop strategies to improve efficiency.
• National Initiatives:  Coordinate and deliver national projects and events, ensuring successful outcomes and client satisfaction.
• Travel and Liaison:  Travel across the UK to oversee operations and annually to India to support team integration and teamwork.

Person Specification:

• We are seeking an experienced professional with over 5 years of expertise in pension administration management.
• The ideal candidate should demonstrate a successful history of coordinating and supervising multiple teams efficiently, with expertise in prioritizing countrywide initiatives and event teams being beneficial.
• Proficiency in regulatory standards and conformity within the pension field is a must. Pension Qualifications, PMI, CPA or equivalent is desirable.

Key Skills and Competencies:

• The successful individual will demonstrate exceptional leadership and team management skills, with a talent for motivating and developing team members.
• They should possess excellent problem-solving and decision-making abilities, alongside strong communication and interpersonal skills to cultivate relationships across all organisational levels.
• Proficiency in administrative management software and tools, along with analyzing data and generating detailed reports for senior management, is vital.

Personal Attributes:

• We seek someone who is exceptionally organized, detailed, forward-thinking, and creative, committed to continuous improvement.
• You should be capable of working both independently and collaboratively within a team, adapting to changing priorities and deadlines with ease.

Additional Requirements:

• The role involves travel to administration offices across the UK and annual visits to India.
• A strong dedication to providing outstanding customer service and happiness is critical, as well as the capacity to recognize cultural differences and operate effectively in a global environment.

#LI-TM2

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

As the Head of Client Relations, you will be at the forefront of our efforts to deliver exceptional pension scheme administration services. This outstanding opportunity allows you to lead and encourage a dedicated team, undertake a critical role in our Pension administration leadership collective to ensure consistent, top quality operational performance and to drive innovation in our product offerings, and lead campaigns that resonate with our clients. Your leadership will craft the future of our client services; ensuring we remain at the innovative edge of the industry.

We are open to considering individuals based anywhere in the UK, and can be flexible with hybrid/remote working. However, in this position, travel to our offices in Bristol, London, Manchester, Edinburgh and Ipswich - as well as to client sites - will be as required. 

We will be looking to you to demonstrate your leadership experience by guiding and empowering the client services team of 9 client executives to achieve outstanding outcomes across the diverse range of organisations that we support. You will also be engaging collaboratively by cultivating connections with internal teams and external partners, including clients and pension providers.

Moreover, in this position, we are looking to you to take ownership of creative product development by crafting solutions tailored to meet client needs, whilst retaining responsibility for a client portfolio yourself and retaining a focus of commerciality and strategic oversight. 

Leading innovative campaigns that captivate our audience and drive success will furthermore be a key aspect to this position.

To be successful in this role, you should have:

• Confirmed Team Management: A proven track record in leading and developing high-performing teams.
• Pension Scheme Expertise: Demonstrable experience in pension scheme administration, ideally within a TPA environment.
• Technical Foresight: Shows a deep understanding of DB scheme administration and associated infrastructure.
• Strategic Vision: Skilful navigation of system development, onboarding, and project delivery.
• Business Savvy: A strategic and commercial approach to accelerate business growth.
• Innovative Problem Solver: Bring fresh ideas and perspectives to improve our services.

Why You'll Love Working With Us:

• Leadership Impact:  Step into this newly-created role on our administration leadership team, where your voice will craft our path to continued success as a team and organization.
• Dynamic Environment:  Work with a broad range of administration solutions to drive efficiency and quality.
• Collaborative Culture:  Cultivate positive connections across teams, advocating for resources and accountability to achieve shared goals.
• Professional Growth:  Hold a critical position in the design and delivery of numerous transformation initiatives, influencing change and driving improvement across the department.
• Impactful Contribution:  Play a crucial role in moulding the future of pension scheme administration.
• Collaborative Culture:  Work alongside industry leaders in an encouraging and dynamic environment.
• Career Advancement:  Grow your career with a company dedicated to your professional development.

If you're ready to make a meaningful impact and lead with passion, apply now to become our Head of Client Relations . Transform your career and make a difference with Arthur J. Gallagher!

#LI-TM2

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

We’re looking for reliable, detail-oriented individuals in Newport, UK to join our remote data entry and digital research team. This entry-level position provides full training and offers the opportunity to work on projects that help businesses evaluate products, services, and customer trends across multiple industries.

As a member of our home-based team, your tasks may include entering and organising data, reviewing online information, compiling structured reports, and providing feedback to support client decision-making. Flexible scheduling allows candidates to choose part-time or full-time hours based on personal availability.

This position is ideal for individuals seeking professional experience, the convenience of working from home, and exposure to a wide range of industries and research projects.

Newport is a historic city in South Wales that combines industrial heritage with modern urban development. It’s known for its impressive transport links, thriving local economy, and a strong sense of community. From scenic river walks along the Usk to contemporary shopping and entertainment hubs, Newport offers a balanced lifestyle for remote professionals.

The city’s blend of cultural events, educational opportunities, and vibrant local businesses makes it an attractive place for those working from home who value convenience, inspiration, and connectivity to a dynamic city environment.

Top Level Promotions partners with leading international brands to deliver data-driven insights and research that shape business strategies. Our UK-based remote team provides essential support through accurate data management, research evaluation, and client feedback collection.

We foster a professional and supportive environment where independent contributors can grow, develop new skills, and participate in impactful projects that influence real-world business decisions.

Our projects cover a broad spectrum of industries, offering variety and engagement in your daily work:

Data Entry & Administration

Market Research & Analysis

Retail & E-Commerce

Education & Online Learning

Healthcare & Public Services

Food & Beverage & Hospitality

Customer Experience Evaluation

Technology & Software Services

Manufacturing & Product Testing

Travel, Tourism & Lifestyle

Access to reliable high-speed internet.

Desktop or laptop computer with camera and microphone.

Quiet and dedicated workspace at home.

Ability to maintain confidentiality and handle sensitive information.

Strong attention to detail and accuracy.

Clear written and verbal communication skills.

Basic computer proficiency, including email and data entry.

Ability to manage time effectively while working independently.

Professionalism and reliability in a remote work setting.

Fully remote — no commuting required.

Flexible scheduling options: part-time or full-time.

Comprehensive paid training included.

Opportunity to work on meaningful projects across multiple sectors.

Potential for career growth and advancement within the organisation.

Work from home while staying connected to a supportive team.

£18.50 – £36.00 per hour , depending on experience, skill level, and project assignment.

This is an entry-level position , and full training is provided. Prior experience is helpful but not required.

Working with Top Level Promotions gives you the chance to participate in real business research projects, contribute to global brands, and develop valuable skills in data handling, research evaluation, and remote work productivity. We value accuracy, independence, and professional growth, creating a supportive environment for our team members.

We welcome applications from candidates currently residing in the United Kingdom who are ready to start a remote career with a respected international company.

• Assist in the collection, cleaning, and organisation of data from various sources.
• Perform basic data analysis to identify trends, patterns, and insights.
• Learn to use data analysis tools and software (e.g., Excel, SQL, Python basics).
• Support senior analysts in developing reports and visualisations.
• Help prepare presentations to communicate findings to stakeholders.
• Collaborate with team members on data-related projects.
• Adhere to data quality and confidentiality standards.
• Participate actively in training sessions and coursework related to the apprenticeship.
• Assist in documenting data processes and methodologies.
• Contribute to a positive and collaborative team environment.

• Minimum of 5 GCSEs at grade C/4 or above, including Maths and English, or equivalent qualifications.
• A strong interest in data analysis, technology, and problem-solving.
• Good numerical and analytical skills.
• Excellent attention to detail.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Strong communication and interpersonal skills.
• Ability to work both independently and as part of a team.
• A proactive and eager-to-learn attitude.
• Willingness to undertake formal study and on-the-job training.
• Basic understanding of data concepts is a plus, but not essential.
• Must be eligible to work in the UK and meet the apprenticeship funding criteria.

• Manage and maintain departmental records, databases, and filing systems, ensuring accuracy and accessibility.
• Schedule and coordinate meetings, appointments, and travel arrangements for the operations team.
• Prepare and distribute correspondence, reports, presentations, and other documents.
• Assist with the processing of invoices, expenses, and other financial documentation.
• Handle incoming and outgoing mail and deliveries, and manage switchboard operations as needed.
• Provide first-line support for internal and external enquiries, directing them to the appropriate individuals.
• Assist with the organisation of company events and team-building activities.
• Maintain office supplies inventory and place orders as required.
• Support the operations team with ad-hoc administrative projects and tasks.
• Ensure a high level of confidentiality is maintained in all aspects of the role.
• Contribute to the continuous improvement of administrative processes and procedures.

• Proven experience in an administrative or secretarial role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organisational and time-management skills, with the ability to prioritise tasks effectively.
• Strong written and verbal communication skills.
• Attention to detail and a commitment to accuracy.
• Ability to work independently and as part of a team.
• A positive attitude and a proactive approach to problem-solving.
• Familiarity with database management and virtual collaboration tools is an advantage.

• Managing and coordinating the daily administrative operations of the organization, ensuring seamless support for all departments.
• Developing and implementing administrative policies and procedures to enhance efficiency and compliance.
• Overseeing budget management for administrative expenses, including procurement, vendor management, and expense tracking.
• Managing relationships with external vendors and service providers, ensuring quality and cost-effectiveness.
• Leading, mentoring, and developing a team of remote administrative staff, fostering a high-performance culture.
• Coordinating IT support and infrastructure requirements, ensuring optimal functionality of systems and tools for remote staff.
• Assisting with HR-related administrative tasks, such as onboarding support, record-keeping, and benefits administration coordination.
• Organizing and managing virtual meetings, events, and travel arrangements for staff as required.
• Ensuring compliance with organizational policies, ethical standards, and relevant regulations.
• Continuously seeking opportunities to improve administrative processes and implement best practices for remote work environments.