13 Administration jobs in Fakenham

Salary

£24,527

Working Pattern

Full Time

Vacancy Approach

External

Location

Norwich

Region

East of England

Closing Date

26-Sep-2025

Business Unit

Norwich

Post Type

Permanent

Civil Service Grade

AA

Number of jobs available

1

Reserve List

12 Months

Job ID

9749

Job description

Overview of the job

This is an administrative job in an establishment.

Summary The job holder will provide administrative support within the Business Hub including switchboard duties, post distribution, filing, photocopying and typing (if qualified typist).

This is a non-operational job with no line management responsibilities.

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

• Operate the switchboard appropriately by identifying the caller's needs ensuring all messages are communicated to the appropriate parties.
• Receive, open, distribute and monitor all prisoner mail on a daily basis in line with local and national policies and make sure it is kept securely at all times.
• Receive/distribute all incoming staff mail in a timely manner and coordinate the sending out of prisoner and staff mail.
• Send, collect and distribute faxes to appropriate staff.
• Forward any mail on to establishments for prisoners who have transferred.
• Make sure investigation and hearing tapes are transcribed in an efficient and accurate manner (if qualified typist).
• Provide copy typing provision when required (if qualified typist).
• Keep securely copies of all documentation, either in hard copy or electronic form.
• Process Chaplaincy paperwork including prisoner applications and arranging visits.
• Act as contact point for communications, prioritise and distribute to the appropriate person or relevant department in establishment.

Undertake administrative tasks including:

• Provide administrational assistance in area of work.
• Maintain accurate filing system for area of work.
• Respond to queries relating to area of work, redirecting w required.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (w specified in Wales) Welsh.

Behaviours

• Developing Self and Others
• Communicating and Influencing
• Working Together
• Managing a Quality Service

Hours of Work (Unsocial Hours) Allowances

37 hour working week.

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements w business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, w they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.

Benefits

Annual Leave

• The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

• You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. T is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment

Pension

• The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wver managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

• After two months' service, you'll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers

Training

HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

• T are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts
• All staff receive security and diversity training and an individual induction programme into their new roles

Eligibility

• All candidates are subject to security and identity checks prior to taking up post
• All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS
• All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To Transformative Business Services Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-);
• To Ministry of Justice Resourcing team (resourcing-management-);
  To the Civil Service Commission (details available- )

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wver it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.

For further details about the initiative and eligibility requirements visit:

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-

Please quote the job reference 9749

HMPPS

If you require any assistance please call Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-

Please quote the job reference 9749

• Band 2 SSA Business Hub JD281 (Job Description Attachment)

Behaviours

Behaviours Application Form Question Word Limit

250

Communicating and Influencing

Experience

We will assess your experience for this role via the following methods

CV or Work History, Statement of Suitability

Evidence of Experience

CV or Work History, Statement of Suitability

Interview Dates

Interviews expected to be held W/c 06/10/2025 - TBC

Behaviours

Developing Self and Others

Communicating and Influencing

Working Together

Managing a Quality Service

Strengths

Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed .

Use of Artificial Intelligence (Al)

You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

Level of security checks required

Enhanced Baseline Standard (EBS)

We are looking for a Buyers Administration Assistant to join our family run business at our Operations Office in Norwich.

If you want to build your career in Buying, this could be an excellent opportunity to work your way up with the QD Family

Working as part of an enthusiastic team, your main duties will include raising purchase orders, liaising with suppliers, communicating with our stores and creating stock codes for our quality products.

The purpose of the role is to deal with all administration tasks, so you will need to be familiar with all Microsoft programs and have excellent communication skills, as this role also covers reception duties.

We also offer benefits such as store discount, additional holiday days (including your birthday off), pension scheme, opportunity to progress and full on-the-job training.

Hours available:

Between 7.30am and 5.00pm, Monday to Friday.

Job Types: Full-time, Permanent

Pay: £12.21 per hour

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• Store discount

Work Location: In person

Part-time Administration Assistant- Norwich

W J Aldiss Limited is one of East Anglia's leading independent retailers and has been established for over 130 years. We pride ourselves on providing excellent customer service and we are looking for a part-time Administration Assistant to be part of a successful business.

The role will be based in our Norwich Superstore and the duties will include:

• providing complete administration support to all areas of the store;
• performing daily cashing up procedures and reconciliations;
• main switchboard cover and customer enquiries;
• general administration duties.

This position requires a well organised, methodical and logical person with a flexible attitude. The successful candidate will be a good communicator, accurate and numerate and able to work to strict deadlines. Previous experience within an administration role is essential.

This position is based on hours per week, over three/five days – Sunday to Saturday between the hours of 9.30am - 6.00pm.

The salary for this position is £12.21 per hour (subject to Government pay guidelines) and attractive company benefits together with the opportunity to be part of our friendly team.

Job Types: Part-time, Permanent

Pay: £12.21 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Life insurance
• On-site parking

Work Location: In person

• Develop and implement efficient operational procedures for a remote-first organization.
• Manage relationships with third-party vendors and service providers, negotiating contracts and ensuring service level agreements are met.
• Oversee the procurement and distribution of office supplies, equipment, and technology for remote employees.
• Coordinate with IT departments to ensure seamless onboarding/offboarding of remote staff and provide support for technical issues.
• Manage company-wide communication channels and internal documentation, ensuring information is accessible and up-to-date.
• Plan and coordinate virtual company events and team-building activities.
• Monitor operational budgets and identify cost-saving opportunities.
• Ensure compliance with health, safety, and data privacy regulations relevant to remote work.
• Act as a point of contact for employee queries related to operational matters.
• Continuously seek opportunities to improve operational efficiency and employee experience in a remote setting.

• Proven experience in operations management, office management, or a similar administrative leadership role, preferably within a remote or distributed team.
• Strong understanding of operational best practices and process improvement methodologies.
• Excellent organizational and time-management skills, with the ability to multitask effectively.
• Proficiency in project management tools and software.
• Experience managing vendor relationships and negotiating contracts.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with remote teams.
• Ability to work independently, exercise sound judgment, and problem-solve proactively.
• Experience with HR or IT support functions in a remote context is a plus.
• Bachelor's degree in Business Administration, Management, or a related field is preferred.

Work from Home Office, Data Entry Remote Part-Time/Full-time Job

About the Job Position:

This remote entry-level role comes with training for qualified candidates. Depending on your expertise and desired area of interest, the remote duties may include work at home computer data entry, participating in market research activities such as survey design, focus group participation, product testing, social media and more. You may also be asked to assist with data analysis or providing feedback to support our clients in evaluating product potential. The position offers flexible work hours (part-time to full-time) with the opportunity to work from home and influence strategies across various industries, including automotive, healthcare, entertainment and more.

About Us:

Top Level Promotions specializes in market research, partnering with leading global brands to help businesses connect with customers and achieve sustainable growth. We are expanding our remote team and are looking for professionals to contribute valuable insights in a competitive environment.

Some of the Industries in Which We Work.

Qualifications:

Skills:

Job Perks:

Salary:

This work from home position pays between 18.50 and 36.00 per hour depending your field of interest.

Experience:

This is an introductory position and training is provided to successful candidates.

Application:

Sincerely,

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Data Entry experience needed.

Data Entry Clerk Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:

• £5 - 20 (per 1 hour session)
• 50 - 00 (multi-session studies)

Job Requirements:

• Show up at least 10 mins before discussion start time.
• Participate by completing written and oral instructions.
• Complete written survey provided for each panel.
• MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.

Qualifications:

• Must have either a smartphone with working camera or desktop/laptop with webcam
• Must have access to high speed internet connection
• Desire to fully participate in one or several of the above topics
• Ability to read, understand, and follow oral and written instructions.
• Data entry clerk experience is not necessary.

Job Benefits:

• Flexibility to take part in discussions online or in-person.
• No commute needed should you choose to work from home remotely.
• No minimum hours. You can do this part-time or full-time
• Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
• You get to review and use new products or services before they are released to the public.

You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a data entry clerk or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

• Provide comprehensive administrative support to the PMO and project managers.
• Manage project documentation, including status reports, meeting minutes, and project plans.
• Maintain and update project schedules and track key milestones.
• Coordinate and schedule project meetings, ensuring all participants are informed and prepared.
• Facilitate communication between project teams, stakeholders, and external parties.
• Assist with budget tracking and invoice processing for projects.
• Prepare presentations and reports for project reviews and executive summaries.
• Implement and maintain administrative processes and systems to improve efficiency.
• Manage information flow and ensure accuracy of project data within PMO tools.

• Proven experience as an Administrative Coordinator, Project Administrator, or similar role, preferably within a PMO or project-focused environment.
• Proficiency with project management software (e.g., Asana, Trello, MS Project) and standard office productivity suites (Microsoft Office, Google Workspace).
• Exceptional organizational, time management, and multitasking abilities.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to work independently and proactively in a remote setting.
• Experience with remote collaboration tools and best practices.
• Relevant administrative or project management certifications are a plus.

• Overseeing daily administrative operations, ensuring efficiency and adherence to company policies.
• Managing and coordinating the work of remote administrative support staff, providing guidance and performance feedback.
• Developing and implementing administrative procedures and systems to optimize workflows.
• Managing office supplies, equipment, and vendor relationships to ensure cost-effectiveness.
• Coordinating internal and external meetings, including scheduling, agenda preparation, and minute-taking.
• Managing travel arrangements and expense reporting for team members.
• Handling correspondence, document management, and record-keeping with high accuracy.
• Providing executive-level administrative support to senior management as needed.
• Ensuring compliance with data protection and confidentiality regulations.
• Implementing and managing remote work policies and best practices for administrative functions.
• Assisting with onboarding processes for new remote employees.
• Liaising with IT support to ensure smooth operation of remote work technology.
• Identifying opportunities for process improvements and implementing solutions.

• Manage and organize complex calendars, scheduling meetings, appointments, and travel arrangements for senior executives.
• Prepare agendas, take minutes, and distribute notes for meetings.
• Draft, review, and edit correspondence, reports, and presentations with a high degree of accuracy.
• Handle confidential information with discretion and professionalism.
• Coordinate and manage projects, track deliverables, and follow up on action items.
• Screen and prioritize incoming communications, including emails and phone calls.
• Conduct research and compile data for various reports and presentations.
• Organize and maintain electronic and physical filing systems.
• Assist with onboarding new team members and providing general administrative support to the wider team.
• Proactively identify and resolve administrative issues before they escalate.
• Utilize various virtual collaboration tools and software effectively.

• Proven experience as a Senior Administrative Assistant, Executive Assistant, or in a similar senior support role.
• Exceptional organizational and time-management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Experience with virtual meeting platforms (Zoom, Microsoft Teams) and project management tools.
• Excellent written and verbal communication skills.
• High level of discretion and confidentiality.
• Ability to work independently, with minimal supervision, and prioritize tasks effectively.
• Strong problem-solving abilities and a proactive attitude.
• Previous experience supporting multiple executives is a strong advantage.
• Adaptability and willingness to learn new technologies and processes.