57 Administration jobs in Hayes

Location: On-site at London Borough and Harbour Exchange Campuses

Salary: £43,000

Hours: Full Time: 9am – 5pm, Monday-Friday Occasional weekend and evening work required.

Department: Academic

Reporting to: Director (Academic) and Academic Deans (matrix management)

Responsible for: Academic Administrators

Overview:

The Academic Administration Manager provides a lead role in providing administrative support, primarily to academic staff, but also to the broader VCAD community, including the student body.

This role ensures the smooth running of academic programmes by supporting day-to-day administration, coordinating relevant schedules including timetables and managing records, and facilitating communication between departments, academic staff and students.

The position demands exceptional organisational skills, a proactive approach, and the ability to work effectively in a dynamic student-centred environment.

Key Responsibilities:

1. Academic Support Services

Provide administrative support for senior academic management staff, including managing professional diaries, arranging and managing meetings, liaising with external Partners and other stakeholder and assisting with the administration of various Academic Department human resource matters.

The post holder will assist Senior Academic Managers in the designing, recording, coordination and dissemination of teaching schedules and academic calendar events.

Contribute to the facilitation of the recording, maintenance and analysis of student information and data, including attendance records, engagement metrics, module and programme

evaluations, programme committees and other associated tasks as reasonably requested by the line manager.

Support the management of all course documentation, including programme and module specifications, reading lists, and programme handbooks.

2. Student Records and Data Management

Maintain accurate and confidential student records, where appropriate, and in accordance with VCAD policies and GDPR.

Use data management systems to generate and manage insights regarding timetables, staff reports and other appropriate coordination metrics.

3. Communication and Liaison

Act as the first point of contact for academic staff regarding basic academic queries and information.

Liaise between departments, faculty members, and students to facilitate the exchange of information and updates on academic matters.

Ensure accurate and timely communication of academic policies, deadlines, and announcements to students and staff.

4. Event Coordination

Assist, as appropriate, in organising and delivering academic-related events such as induction sessions, open days, graduation ceremonies, and academic workshops.

Working alongside colleagues, coordinate appropriate operational aspects of VCAD’s academic delivery, such as room bookings, audio-visual requirements and resource management to help ensure the success of VCAD.

5. Policy and Compliance

Alongside senior Academic Management colleagues, ensure compliance with VCAD and our Partners’ policies and procedures, particularly regarding academic regulations and other essential regulatory responsibilities.

Support and advise academic staff in implementing and adhering to these quality assurance processes.

6. General Administrative Support

Manage day-to-day administrative tasks, such as maintaining office information systems and the management of lecturer and classroom availability. In collaboration with Senior Academic Manager/s the post holder oversee day to day timetable and classroom provision and coordinate with IT regarding technical needs.

7. Staff Management Responsibilities

The holder of the Academic Administration post will have line management responsibility for the Academic Administration Officers assigned to them.

8. Providing Administrative Support

Provide administrative support to Director (Academic) and Academic Deans as reasonably required.

Qualifications & Experience: Essential (E) Desirable (D)

• Experience in a responsible administrative role, ideally within higher education. (E)
• Confidence and ability to manage and communicate complex written information including reports and presentations. (E)
• Proficiency in the use of appropriate data management systems such as Excel for scheduling, formatting, and report generation. (E)
• Experience of supervising staff, training and developing individuals and team building (E)
• Ability to analyse and solve problems with an appreciation of longer-term implications (E)
• Communication skills, ability to positively influence and negotiate with colleagues (E)
• Excellent organisation and time management skills to plan and organise administrative activities. (E)
• Ability to utilise a range of digital platforms, in particular Microsoft Office / 365. (E)
• Knowledge of Academic Processes and Higher Education regulations in England. (E)
• A willingness to engage in Higher Education focused Professional Development (E)
• Experience of Managing and Developing Staff. (D)
• An understanding and awareness of GDPR. (D)
• Knowledge of the Higher Education sector (D)

Benefits:

• Annual leave (7.2 weeks including bank holidays)
• Workplace pension scheme.
• Company Sick Policy
• Statutory maternity/paternity pays.
• Career development opportunities
• Training and self-development opportunities.
• Gym membership discounts
• Retail discount schemes
• Cinema discounts
• Grocery discounts
• Cycle to work
• Investing and savings opportunities
• Financial wellbeing – personal debt advise.
• Financial wellbeing education
• My Mind Pal (mental fitness)

A BPP Skills Coach provides primary support to our students and helps them navigate through the programme and prepare them for End-Point Assessment.

Our coaches also help students set and meet their own personal targets and develop a growth minds set though regular coaching calls.

BPP Skills Coaches have relevant industry experience to allow them to assess their student's knowledge, skills and behaviors against specific industry standards and provide feedback to help them develop.

Coaches are responsible for managing their students data and keeping accurate records of each interaction and signposting support services.

What if you read the description and don't meet every single requirement? We encourage you to apply anyway - we value diverse backgrounds and are committed to inclusivity!

Why work for BPP?

It is a great time to join BPP as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP such as:

• Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree.

• With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home.

• We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts and much more.

• Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family.

What you’ll be doing

In this role you will be undertaking the following responsibilities:

• Book and attend regular coaching calls and provide prompt feedback to assignments within SLA's.
• Maintaining accurate records of student interactions and progression.
• Ensure a high standard of written communication, demonstrating good spelling, grammar and punctuation.
• Help students identify development areas, set goals and establish plans to achieve them.
• Manage own workload and keep calendar up to date
• Work with students as required to help them to successfully complete the programme
• Effectively undertake any other duties as required

What experience you’ll need

To be successful in this role the following experience is essential:

Essential

• Experience coaching or training others.
• Experience in a administrative role with elements of customer service or stakeholder management
• Working under pressure to meet deadlines
• Able to work independently with minimal supervision.
• Problem solving skills and proven ability to work with autonomy.
• Experience providing developmental feedback.
• Confident with written communication and a good standard of spelling, grammar and punctuation.

Desirable

• Previous experience working in a coaching or assessing role
• Coaching, Teaching or Assessing qualifications
• Working in Higher education or with Apprenticeships
• Familiar with Microsoft Office applications
• Previous roles leading or supporting less experienced colleagues

BPP are a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!

BPP Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.

BPP actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP’s safer recruitment practices.

At Insignis, we’re on a mission to revolutionise how cash savings are managed. Since 2017, we’ve helped thousands of clients unlock better returns, reduce risk, and take control of their cash, all through a platform built for simplicity, transparency, and impact.

We’re a fast-scaling business with offices in London and Cambridge, on a mission to transform the savings market. With over £32 billion in assets placed and partnerships with more than 50 banking institutions, we combine deep financial expertise with bold product thinking to bring innovation to a space long overdue for change.

We are seeking a highly organised and detail-oriented individual to assist in building distribution lists for sales outreach, maintaining existing data held in the CRM, and providing administrative support for the Sales Team. This role will focus on gathering accurate contact information for various financial advisory, accountancy, and charitable organisations. The ideal candidate will possess excellent research and communication skills and be capable of handling data management responsibilities, as well as providing organisational support for sales events and conferences.

Requirements

CRM Cleanup

• Identify a standardised job role for all existing financial advisory and accountancy contacts
• Map out operational teams and functions at existing introducer firms.

Build & Maintain Distribution Lists

• Research and gather accurate contact details of charitable organisations (name, phone number, email, address, etc.)
• Research and gather accurate contact details for existing introducer firms, including operational teams
• Organise and maintain up-to-date distribution lists in our CRM or database systems
• Ensure that the lists are segmented based on appropriate categories (e.g., role, org type, location).

Data Quality & Integrity

• Ensure that all data is entered and updated in a timely and accurate manner
• Perform regular audits and cleanups of the data to eliminate duplicates or outdated information.

Collaboration

• Work closely with team members to ensure that distribution lists meet project requirement
• Provide feedback on data collection methods and suggest improvements.

Administrative Support for Sales Events & Conferences

• Organise, plan, and book travel, accommodation, and registration for salespeople attending events and conferences
• Coordinate logistics such as transportation, catering, and equipment needs for events
• Maintain a calendar of upcoming industry events, conferences, and meetings relevant to the sales team
• Prepare and distribute event materials, itineraries, and schedules to sales staff
• Liaise with event organisers, venues, and suppliers to ensure smooth participation
• Track and manage expenses related to event attendance and provide reports as required
• Support salespeople with administrative tasks as needed to facilitate their outreach and event participation.

Required Skills & Qualifications

• Previous experience in an administrative role
• Strong attention to detail and accuracy in both data entry and verification tasks
• Strong organisational and communication skills with the ability to coordinate multiple logistics (travel, accommodation, registration, etc.)
• Ability to work independently and manage time efficiently
• Familiarity with Excel, Google Sheets, or similar tools
• Good research skills and ability to locate hard-to-find contact information
• Effective problem-solving skills with the ability to handle last-minute changes or issues with bookings or logistics.

Benefits

• 25 days holiday (exc. Bank holidays)
• 5% Pension contributions
• Private medical insurance with Vitality
• Health cash Plan offering contributions to dental, optical and much more
• Enhanced Parental Leave
• Cycle to Work Scheme
• Monthly team lunches, quarterly company socials

Job Title: Research Administration Coordinator

Salary:Band 3

Responsible To: Research Manager

Hours: 20 hours

Key Relationships: 31 General Practices: 4PCN’s, NIHR, RRDN, PLS, WL ICB, Central London Borough Team, Westminster City Council,

Bi-Borough (West London), Central and North West London NHS Foundation Trust (CNWL), Central London Community Healthcare NHS Trust (CLCH), One Westminster, Imperial College Health Partners

Who We Are

Healthcare Central London Ltd (HCL) is a federation of 31 General Practices and 4 Primary Care Networks (PCNS) in Westminster caring for more than 275,000 registered patients. We provide Community and Primary Care services to our local residents, in addition to a wide range of staffing, management and administrative support to our member practices. By working closely with our PCNs and other key partners, including the Local Authority and community Organisations, we help people to stay well and live healthier lives for longer.

We operate Federation-led services including Respiratory and Spirometry hubs; Community Cardiology; Community Dermatology; Community Diabetes service; Access E-hub and Enhanced Access and we support PCNs with managing their NWL single offer contract of services and the National Network DES contract, including ARRS roles.

We are proud to have a unique model of community-led care and support to tackle imbalances and inequality in the system called ‘The Octopus’ and takes us on a journey as part of the Westminster Integrated Neighborhood Team (INT)

We work collaboratively with other partners in the commercial sector including joint ventures; research and consultancy.

Our Approach

Our approach is to deliver exceptional assistance to our 31 General Practice members and to operate our NHS contracts in a manner that supports our Practices and their patients by providing services economically, locally, promptly and in a familiar environment.

Our employees work flexibly according to the needs of our customers, typically onsite at our practices, or hub sites including South Westminster Centre or at our office at Capital House near Edgeware Road tube station.

Our Purpose

Our purpose is to transform Health and Wellbeing in our communities. Our Vision

Our Vision is to be the Healthcare Provider of choice, rooted in primary care.

Our Values

For our practices, patients, teams and ecosystem we commit to be:

Compassionate: we listen respectfully, offer the opportunity for different viewpoints, and are kind to each other

Accountable: we work with integrity, taking accountability for our work to achieve the highest quality outcomes

Resilient: we listen and with this feedback, we constantly build and improve

Pioneering: we champion change, embrace creativity and promote innovation and new ways of thinking

Aspirational: we nurture and motivate so our people are enabled to reach their full potential

Role Summary

The Research Administration Coordinator will play a key role in supporting the operational and administrative aspects of health research at Healthcare Central London (HCL). Working closely with the Research Manager and Senior Research Facilitator, the post holder will coordinate participant recruitment and clinic logistics (e.g. support with processing patient reimbursements and purchase equipment/replenish stocks), manage study documentation, and support data collection and reporting efforts for bi-weekly and monthly research meetings. To ensure the smooth operation of research clinics, the Research Administration Coordinator will be responsible for monitoring and updating the HCL research clinical staff rota on SystmOne and other relevant platforms, as well as facilitating patient bookings.

This position is critical in facilitating research that improves patient care, health outcomes, and health system performance within the local community. To achieve this, the post holder will liaise with academic colleagues, the National Institute for Health Research (NIHR)-particularly the North London RRDN team-as well as Contract Research Organisations (CROs) and study sponsors to ensure effective and collaborative working relationships. Internally, the post holder will liaise with the Communications team on a weekly basis to share research updates, ensuring the wider HCL team and affiliated GP practices are informed of the latest developments and research opportunities. They may also be required to update content on the HCL intranet and the research page of the main website. Furthermore, the post holder will liaise with community clinics within HCL and externally, as well as with tertiary partners, to facilitate clinical examination bookings and support participant identification activities.

The successful candidate will be required to work on-site at the clinic.

Requirements

Operational

To proactively support the Director of Research and Business Intelligence, Research Manager and Senior Research Facilitator with managing the smooth delivery of the research clinics at HCL. This includes maintaining resources stock (as advised by the Head of Research/Research Nurse), monitoring and management of the SystmOne staff rota and patient bookings/reimbursements.

Assist the Research Manager and Senior Research Facilitator with successfully setting-up commercial and non-commercial research studies at HCL. This involves collation of paperwork and reminding the HCL clinical research team of any outstanding action points.

Monitor recruitment activities and support the Research Manager with preparing slide decks for the bi-weekly team meetings and monthly research committee meetings.

Communication

Work closely with the Head of Communications and Engagement to contribute to the HCL research webpage and intranet page. This will involve regularly monitoring the sites and ensuring that all published information is accurate and up to date.

Communicate any latest research developments and/or opportunities to the Communications/ HCL Corporate teams for the weekly HCL newsletter.

Assist the HCL research team members with updating Standard Operating Procedures (SOPs) if needed to ensure clear instructions/communication.

Administration

Create and maintain document templates, online and off-line filing systems, trackers and alerts, as necessary.

Support the Research Manager and Senior Research Facilitator with organising study documents internally on the MS Teams channel and via other platforms as required.

Maintain accurate distribution lists for internal and external stakeholders.

Assist the Research Manager and Senior Research Facilitator with financial queries and preparing invoices for quarterly payments.

Send out text invites/patient invitation letters to potentially eligible participants.

Send out patient appointment reminders for research clinics and coordinate clinical examinations bookings as and when needed.

Information management

Extract information from SystmOne and/or from excel files received by e-mail for data analysis/feasibility checks/ recruitment uploads.

Work closely with the Research Manager and Senior Research Facilitator to ensure data is correctly inputted on SystmOne by HCL research clinical staff (e.g. next appointment date).

Help the Research Manager and Senior Research Facilitator with monitoring recruitment data for current research studies.

Other duties

In the absence of the Senior Research Facilitator, the post holder will be expected to create and run SystmOne searches to support feasibility assessments.

To ensure that HCL research clinicians have the relevant system accesses in order to undertake eligibility checks. For example, access to practices’ electronic health records (EHRs).

Person Specification

Qualifications and Experience

•Educated to degree level (preferably in Business, Economics, Biomedical Sciences, Health Research or Social Sciences) or equivalent experience with good secondary level education.

•Experience of working in a primary care and/or research setting(s). Relevant experience working in a demanding office environment.

•Experience of working with Microsoft Office, web-based applications, databases and reporting tools.

•Knowledge of medical and research terminology.

•Experience in handling and analysing information.

•Understanding of issues relating to confidentiality and data protection.

•Ability to build and maintain effective working relationships with staff at all levels across the organisation and beyond.

•Reliable and Accurate, with good attention to detail.

•Good organisational skills and ability to manage multiple workloads with prioritisation.

•Work well under pressure and be flexible to deadlines.

•Ability to work independently and as a team.

Desirable criteria

•Knowledge of NHS organisational policies and procedures.

•Good Clinical Practice (GCP) training.

•Knowledge of and experience in using SystmOne.

Contract position available from 20th October th April 2026

Full time (40 hours) - £30,700 per annum

Based in: Covent Garden, London

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

We welcome audiences to ballet and opera performances and events in excess of 1 million per year. The Visitor Experience team ensures that everyone visiting and interacting with the organisation is warmly welcomed and receives the best possible service.

We are seeking to recruit a VE Administration Officer to join the Visitor Experience team and support with the smooth running of the department. This post will provide a high level of administrative support across the VE and Operations team (including Front of House, Tours, Box Office and Volunteers) as well as for the VE Senior Managers.

This role will suit an individual who is proactive, can demonstrate a high level of initiative and self-motivation and who works accurately under pressure with changing priorities. You will have a can-do attitude to the broad range of administrative tasks required for the smoothy running of visitor services.

The successful candidate will be expected to work onsite at Covent Garden in our busy multi-operational Visitor Experience office.

Our ideal candidate will have:

• Significant experience of office administration within a busy environment.
• A high level of accuracy and attention to detail, especially regarding data and spreadsheets.
• A good understanding of the scheduling and rostering needs of a busy department.
• The ability to build relationships effectively with a wide range of people and at all levels in the organisation.
• Strong organisational and time management skills, with the ability to prioritise and meet deadlines.
• Very strong Microsoft Office skills (Word, Excel, Outlook, SharePoint, PowerPoint)

An understanding of the needs, priorities and working practices of a Theatre or Front of House operation is an advantage, but not essential. An interest in the arts and experience of working front of house in a theatre or arts organisation will be highly regarded.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

If you have any access requirements for your application, please contact the RBO Recruitment Team on

Closing date for applications: 8am, Monday 22nd September 2025

Interviews will be held online w/c 29th September 2025

Applicants must have work authorisation for the UK.

No agencies please.

• Please note you will need to be aged 16–18 on 1 September 2026 to be considered for this opportunity.

Who are we?

South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.

Join our team and help us continue to bring people together to get the most out of life.

About the job

The purposes of the Apprenticeship programme is to allow the apprentice to develop their knowledge, understanding and skills in a range of administrative activities and specialisms.

We are looking for an enthusiastic and well-organised individual to join our Engineering (Fleet Delivery) team as an Apprentice Clerical Assistant. This is an exciting opportunity to gain hands-on experience in a dynamic environment, offering support to a crucial department within our organisation.

Your main responsibilities will be:

• Provide day-to-day clerical and administrative support to the Fleet Delivery team.
• Schedule and coordinate meetings, manage the teams' diaries and emails.
• Attend meetings and take notes, minutes and actions.
• Assist with document management, electronic filing systems and data entry tasks.
• Support internal communication by liaising with team members and other departments.
• Respond to routine enquiries and provide accurate information to colleagues.

You'll need to have:

• Good working knowledge of a range of IT systems and packages especially with Microsoft Word, Excel, Outlook
• A positive team player who has a 'can-do' attitude and shows initiative
• Attention to detail and accuracy
• Ability to maintain a high level of confidentiality
• Ability to work collaboratively within a diverse team and treat all colleagues with dignity and respect.
• The capacity to ensure a high degree of accuracy and quality, whilst adhering to procedure.
• Demonstrates flexibility in approach to the job to ensure that duties are properly performed and to meet the operational demands of the business

Desirable

• Predicted or achieved Grade C/4 or above in English and Maths, or Level 2 Functional Skills.

• A desire to pursue a career in the railway industry.

• Flexibility – this apprenticeship may involve early or late shifts and travel to other areas on our network.
• Excellent communication, with the ability to motivate and inspire a team.
• Proactive and adaptable approach to problem-solving, with a keen eye for detail.
• Willingness to undergo training and development to enhance skills and knowledge in the role.
• A dedication to upholding the company's values and delivering exceptional service.

About the location

South Western Railways HQ is based on the 4th Floor at South Bank Central, a stone's throw from the River Thames and a 10 minute walk from our busiest station, Waterloo. It is local to many well-known attractions, restaurants and retail facilities and is easily accessible by public transport.

Working pattern

Working an average of 37 hours per week over 5 days

The Reward

In return we offer a competitive salary and a variety of valuable benefits, including:

• Free duty and leisure travel on SWR services for employees
• Free leisure travel for spouse/partner and dependants (criteria dependent)
• 75% discount on many other train operating companies
• Full training and support with development
• Excellent pension scheme

We all belong at SWR. Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

Pensions Data Services Analyst

Competitive Salary - PMI/Discretionary Bonus/2 days in London

I’m recruiting on behalf of our client who are recruiting within their Data Services team. This is an exciting opportunity for candidates with a DB admin background who have had some experience in data handling or have a keen interest in data, to work on diverse and impactful projects, from ensuring data readiness for key transactions to supporting regulatory initiatives. You’ll collaborate with skilled colleagues, develop your technical expertise, and play a vital part in delivering accurate, high-quality data solutions.

The Role

· Partnering with colleagues and external stakeholders to deliver accurate, reliable data solutions.

· Playing a key role in scheme transitions and onboarding, ensuring smooth handovers and high-quality outcomes.

· Reviewing benefits and carrying out data cleansing to strengthen accuracy and integrity.

· Supporting compliance projects, including preparations for the Pensions Dashboard and other regulatory requirements.

· Assisting with GMP projects such as reconciliation, rectification, and equalisation.

· Preparing and validating pension scheme data to support bulk transactions, including buy-ins and buy-outs.

To be considered for this position you much have experience of DB pensions administration and data handling.

What’s on offer

· Competitive

· 26 days annual leave plus bank holidays

· Discretionary Bonus Scheme

· Competitive Pension Scheme

· Life Assurance

· Private Medical Insurance