14 Administration jobs in Hazelslade

• Lead, manage, and mentor a team of administrative professionals, fostering a culture of excellence and continuous improvement.
• Develop, implement, and refine administrative policies and procedures to optimise operational efficiency and effectiveness.
• Oversee the day-to-day administrative operations, ensuring smooth workflow and timely completion of tasks.
• Manage departmental budgets and resources effectively.
• Act as a key point of contact for internal stakeholders, liaising with various departments to ensure seamless communication and support.
• Ensure compliance with all relevant regulatory requirements and internal policies.
• Implement and manage robust record-keeping systems and databases.
• Oversee the procurement and management of office supplies, equipment, and vendor relationships.
• Drive initiatives to improve office ergonomics, workflow, and staff productivity.
• Prepare regular reports for senior management on administrative performance, key metrics, and strategic initiatives.
• Coordinate with HR on recruitment, training, and performance management of the administrative team.
• Manage complex scheduling, travel arrangements, and event coordination for senior management as required.

• Extensive experience in operations administration or office management, with a significant portion in a supervisory or leadership role.
• Proven ability to manage and motivate a team effectively.
• Strong understanding of operational processes within the financial services sector is highly desirable.
• Excellent organisational and time management skills, with a keen eye for detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with CRM or ERP systems.
• Exceptional communication, interpersonal, and problem-solving skills.
• Ability to work under pressure and meet tight deadlines in a demanding environment.
• Bachelor's degree in Business Administration, Management, or a related field is preferred.
• Demonstrated commitment to maintaining confidentiality and integrity.
• Experience in implementing process improvements and driving change initiatives.

Senior Core Administration Support (Pensions Admin) - Birmingham, B4 6AT Responsibilities Senior Core Administration Support Team Colleague

The CAST team is responsible for delivering key pension scheme events, managing projects, and supporting day-to-day operations and strategic solutions for clients. Working collaboratively with colleagues across various locations and with external partners, the team ensures high-quality service delivery. Every team member contributes to maintaining excellence in line with our performance framework, known as the 3x3 plan, which focuses on consistency, quality, and client satisfaction.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

The Colleague provides high quality project support for internal and external clients. The Colleague also supports team members by checking items of work completed:

• Accurately processing, checking and responding to follow up queries on data following procedures correctly and meeting agreed deadlines.
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• Supporting less experienced colleagues by checking files and reports in line with SOPs and agreed deadlines.
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• Planning, prioritising, and delivering assigned activities for each client (inc client project reporting)
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• Reviewing work tracker and making sure all daily, monthly, and annual processes allocated are completed.
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• Investigation of background to cases by reference to archived files and system data.
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• Participating actively in internal catch-up calls and meetings as appropriate
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• Highlighting risks and errors to relevant parties as soon as possible, following risk management processes.
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• Highlight areas of improvement in the team to increase effectiveness.
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• Communicating with relevant parties inc attending internal meetings/calls where required.
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• Building strong relationships with client teams, client representatives and third-party providers
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• Achieving team and individual targets (KPIs, SLAs, quality targets).
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• Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues)
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• Reviewing and updating procedures and documentation
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• Maintaining required technical knowledge and behavioral standards, especially all regulatory and statutory requirements.
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• Performing additional tasks as requested by your manager.
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• Providing project support to the member events teams (inclusive of revenue & non-revenue generating work)
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• Having an awareness of the proportion of time spent on activities.
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• Following processes and updating controls

Be responsible for personal compliance with Aon’s project management and approval procedures.

This is an excellent opportunity to work closely with senior team members to build deep expertise in client operations, processes, and systems, while actively contributing to revenue-generating activities. You’ll play a key role in supporting and mentoring less experienced colleagues, participate meaningfully in team discussions, and continuously develop yourself and others. With collaboration across domains, client teams, and global business areas, this role offers a dynamic and enriching environment for professional growth and impact.

• Team player, who can work to tight deadlines.
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• Strong communication skills, both verbal and written
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• Strong attention to detail and commitment to provide ongoing quality.
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• Both high-level and detailed analysis/reconciliation of data from Aon systems, and using MS Excel and Word

Understanding of pensions scheme rules, scheme benefits. Methodical approach to work

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email 

• Manage daily office operations and administrative tasks.
• Handle incoming and outgoing correspondence.
• Schedule meetings and manage calendars.
• Maintain office supplies and manage inventory.
• Greet visitors and answer phone calls.
• Liaise with vendors for office maintenance and services.
• Assist with travel arrangements and expense reporting.
• Ensure the office environment is organised and presentable.
• Provide general administrative support to staff.

• Proven experience in an administrative or office management role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent organisational and time management skills.
• Strong communication and interpersonal abilities.
• Ability to multitask and prioritize effectively.
• Discretion and ability to handle confidential information.
• Proactive and problem-solving attitude.
• Experience with scheduling and diary management is essential.

• Provide high-level administrative support to operational departments, including managing correspondence, scheduling meetings, and coordinating logistics.
• Develop and maintain efficient filing systems, both physical and digital, ensuring easy retrieval of information.
• Assist in the preparation of reports, presentations, and other important documents, ensuring accuracy and timely delivery.
• Manage and process incoming and outgoing mail, emails, and phone calls, acting as a key point of contact.
• Coordinate travel arrangements, accommodation, and expenses for team members as required.
• Support the onboarding process for new team members, including preparing documentation and facilitating introductions.
• Maintain and update databases and records with accurate and up-to-date information.
• Assist with project coordination, tracking progress, and following up on action items.
• Liaise with internal departments and external stakeholders to facilitate smooth communication and operations.
• Identify opportunities for process improvements and contribute to the implementation of new administrative procedures.
• Handle sensitive and confidential information with discretion and professionalism.
• Provide general administrative assistance and support to senior management as needed.

• Proven experience in a senior administrative or operational support role.
• Exceptional organisational and time-management skills, with the ability to prioritise effectively and manage multiple tasks simultaneously.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools.
• Excellent written and verbal communication skills, with a keen eye for detail.
• Ability to work independently, take initiative, and exercise sound judgment.
• High level of discretion and ability to handle confidential information.
• Experience in process improvement and implementing administrative efficiencies.
• Strong interpersonal skills and the ability to build rapport with colleagues and stakeholders at all levels.
• Familiarity with project management principles is a plus.
• Experience in a fast-paced operational environment is highly desirable.
• A proactive and adaptable approach to work.

• Manage complex and dynamic calendars for executives, including scheduling meetings, appointments, and prioritizing conflicting requests.
• Coordinate domestic and international travel arrangements, including flights, accommodation, and ground transportation.
• Prepare and edit correspondence, reports, presentations, and other documents with a high degree of accuracy.
• Screen and prioritize incoming communications, including emails and phone calls, responding as appropriate.
• Organize and maintain electronic and physical filing systems.
• Conduct research and prepare materials for meetings and projects.
• Handle expense reporting and basic bookkeeping tasks.
• Provide seamless administrative support during virtual meetings, including setting up conference calls and managing agendas.
• Assist with event planning and coordination for virtual and occasional in-person gatherings.
• Maintain confidentiality and handle sensitive information with discretion.
• Act as a liaison between executives and internal/external stakeholders.
• Proactively identify opportunities to improve administrative processes and workflows.

• Proven experience as an Executive Administrative Assistant or in a similar senior support role.
• Exceptional organizational and time management skills, with the ability to multitask effectively.
• Proficiency in all Microsoft Office Suite applications (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools (e.g., Zoom, Microsoft Teams).
• Excellent written and verbal communication skills.
• Strong interpersonal skills and the ability to build rapport with individuals at all levels.
• High level of discretion and professionalism in handling confidential information.
• Ability to work independently, anticipate needs, and take initiative in a remote work environment.
• Experience with travel booking systems and expense management software.
• A degree or relevant certification in business administration or a related field is advantageous.
• Demonstrated ability to adapt to new technologies and remote work tools.

• Provide high-level administrative support to project managers and project teams, ensuring efficient project delivery.
• Coordinate and schedule virtual meetings, webinars, and workshops, managing invitations, agendas, and follow-up actions.
• Maintain and organize project documentation, ensuring all files are up-to-date, accessible, and securely stored in a central repository.
• Assist with the preparation of project reports, presentations, and other project-related documentation.
• Track project timelines, milestones, and deliverables, flagging any potential delays or issues to the project team.
• Manage project-related correspondence and communications, acting as a key point of contact for internal and external queries.
• Facilitate the onboarding process for new project team members, ensuring they have the necessary resources and information.
• Support budget tracking and financial administration for projects, including processing invoices and expense claims.
• Utilize project management software and collaboration tools to enhance team efficiency and communication.
• Identify and implement administrative process improvements to enhance project support services.
• Proactively manage and resolve administrative challenges that may arise during project lifecycles.
• Ensure compliance with organizational policies and procedures in all administrative activities.

• Proven experience of at least 5 years in a senior administrative or project coordination role, preferably within a remote setting.
• Exceptional organizational and time-management skills, with a strong ability to multitask and prioritize effectively.
• Proficiency in using virtual collaboration tools (e.g., Microsoft Teams, Slack, Zoom) and project management software (e.g., Asana, Trello, Jira).
• Excellent written and verbal communication skills, with the ability to communicate clearly and professionally across all levels.
• High degree of self-motivation and ability to work independently with minimal supervision.
• Strong attention to detail and a commitment to accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or equivalent.
• Experience in document management and record-keeping.
• A proactive and problem-solving attitude.
• Ability to adapt to changing priorities and work effectively in a fast-paced environment.

• Manage and coordinate complex calendars and meeting schedules for senior executives, ensuring optimal time management.
• Arrange and coordinate virtual meetings, including preparing agendas, taking minutes, and distributing action items.
• Handle incoming and outgoing communications, including emails, phone calls, and correspondence, prioritizing and responding as appropriate.
• Prepare and edit documents, reports, presentations, and other materials with a high degree of accuracy.
• Conduct research and gather information as needed to support executive projects and decision-making.
• Manage travel arrangements, including booking flights, accommodations, and transportation.
• Maintain organized digital filing systems and databases for efficient retrieval of information.
• Handle confidential information with the utmost discretion and professionalism.
• Provide general administrative support, including data entry, expense reporting, and invoice processing.
• Anticipate the needs of executives and proactively address potential issues.

• Proven experience as an Administrative Assistant, Executive Assistant, or in a similar role, preferably supporting senior-level executives.
• Demonstrated experience working effectively in a remote capacity.
• Exceptional organizational and time-management skills, with the ability to multitask and prioritize effectively.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools (e.g., Zoom, Microsoft Teams).
• High level of discretion and confidentiality.
• Proactive and self-motivated with the ability to work independently.
• Strong problem-solving skills and attention to detail.
• High school diploma or equivalent; associate's or bachelor's degree is a plus.