49 Administration jobs in Oxford Street

We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

The Role:

Buying is the department that brings together creative inspiration & commercial planning to deliver the best ranges for our customer. Product is at the heart of everything we do, from developing the best prints for dresses, the must have coat of the season or the 'It' bag. Always thinking 'customer first' we work hard with our suppliers in the UK & across the world to deliver fashion at amazing prices & as quickly as possible. Buying is fast paced and exciting & every day is unique.

WHATS IN IT FOR YOU:

• 40% staff discount plus friends & family discounts throughout the year
• Access to our reward platform for external discount and offers
• Private pension scheme
• Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
• All employees are covered by our life assurance policy from day one
• Unlock extra leave with our buy more holiday scheme.
• Celebrate YOU Enjoy an extra paid day off on your birthday each year
• Enhanced maternity, paternity and adoption leave, and shared parental leave.
• Spread the cost of your commute with interest-free season ticket loans
• Do your bit for the environment and save money with our Cycle2Work scheme
• We're proud to partner with the Retail Trust and Fashion & Textile Children's Trust

What you'll be doing:

Planning

• Strategy awareness at Group and Department Level
• Awareness of Brand Vision
• Managing daily /weekly tasks in line with Ways Of Working (WOW)
• Preparation for Departmental Meetings
• Supporting the Buying team with data entry into the planning tool

Buying

• Raising purchase orders
• Working to the Critical Path to meet all deadlines
• Dealing with issues arising with orders both internally and externally
• Taking ownership of finding solutions
• Coordinating barcode process
• Maintaining purchase orders in the Critical Path in the relevant system
• Assisting the team with supplier slippage management
• Actioning any order amendments under direction from the B&M team
• Supporting commitment through the weekly team updates

Sample Management

• Processing samples received
• Labeling, logging, organising and filing samples
• Preparing samples for meetings
• Maintaining the departments range and samples
• Driving the press sample process to ensure that the department offer is fully potentialised.
• Ensuring production samples are received in time to pre shoot for online sales
• Maintaining the latest imagery of samples
• Preparing samples in readiness for3PE partner meetings

Trading

• Basic understanding of trade reports
• Basic understanding of trade decisions
• Attending Group Trade meetings

Product Awareness

• An understanding of the New Look Customer
• Basic understanding of our Customer Insight and Market Share
• Actively contributing in trend and competitor analysis, making recommendations for changes or developments
• Ongoing familiarity of the competition's product range
• Completing and reporting back on NL store visits and competitor shops

Who you are:

Technical Knowledge & Experience

• An understanding of fashion trends and knowledge of the high street
• Accuracy
• Confident communicator
• Demonstrates passion for Product
• Previous experience working in Fashion / Retail and / or as a Buying Admin Assistant
• Fashion Qualification / Other degree desirable

Why New Look?

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We're proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we're keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process.

A BPP Skills Coach provides primary support to our students and helps them navigate through the programme and prepare them for End-Point Assessment.

Our coaches also help students set and meet their own personal targets and develop a growth minds set though regular coaching calls.

BPP Skills Coaches have relevant industry experience to allow them to assess their student's knowledge, skills and behaviors against specific industry standards and provide feedback to help them develop.

Coaches are responsible for managing their students data and keeping accurate records of each interaction and signposting support services.

What if you read the description and don't meet every single requirement? We encourage you to apply anyway - we value diverse backgrounds and are committed to inclusivity!

Why work for BPP?

It is a great time to join BPP as we have enjoyed a sustained period of growth, offering a wealth of opportunities to our staff, students and clients. There are many more great reasons to join BPP such as:

• Brilliantly, you can study any of BPP’s courses for free – be it a professional qualification or full degree.

• With hybrid working available, you’ll be able to split your time between one of our centres and wherever you choose to call home.

• We also provide a generous annual leave entitlement of 30 days, and there’s a rewards package that includes retail discounts and much more.

• Other key benefits include our Group Personal Pension Plan, dedicated private healthcare and dental plans that offer additional assurance to look after you and your family.

What you’ll be doing

In this role you will be undertaking the following responsibilities:

• Book and attend regular coaching calls and provide prompt feedback to assignments within SLA's.
• Maintaining accurate records of student interactions and progression.
• Ensure a high standard of written communication, demonstrating good spelling, grammar and punctuation.
• Help students identify development areas, set goals and establish plans to achieve them.
• Manage own workload and keep calendar up to date
• Work with students as required to help them to successfully complete the programme
• Effectively undertake any other duties as required

What experience you’ll need

To be successful in this role the following experience is essential:

Essential

• Experience coaching or training others.
• Experience in a administrative role with elements of customer service or stakeholder management
• Working under pressure to meet deadlines
• Able to work independently with minimal supervision.
• Problem solving skills and proven ability to work with autonomy.
• Experience providing developmental feedback.
• Confident with written communication and a good standard of spelling, grammar and punctuation.

Desirable

• Previous experience working in a coaching or assessing role
• Coaching, Teaching or Assessing qualifications
• Working in Higher education or with Apprenticeships
• Familiar with Microsoft Office applications
• Previous roles leading or supporting less experienced colleagues

BPP are a Disability Confident employer so if you need any reasonable adjustments for the interview process, please just let us know!

BPP Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.

BPP actively promotes equality of opportunity for all with the right mix of talent, skills and potential, and welcomes applications from a wide range of candidates. BPP will select candidates for interview based on their skills, qualifications and experience. Please note that for those posts that are exempt from the Rehabilitation of Offenders Act 1974, the successful candidate will be required to undertake a DBS check in addition to BPP undertaking any necessary online searches. This is deemed appropriate and necessary from a safeguarding perspective, and in line with BPP’s safer recruitment practices.

At Insignis, we’re on a mission to revolutionise how cash savings are managed. Since 2017, we’ve helped thousands of clients unlock better returns, reduce risk, and take control of their cash, all through a platform built for simplicity, transparency, and impact.

We’re a fast-scaling business with offices in London and Cambridge, on a mission to transform the savings market. With over £32 billion in assets placed and partnerships with more than 50 banking institutions, we combine deep financial expertise with bold product thinking to bring innovation to a space long overdue for change.

We are seeking a highly organised and detail-oriented individual to assist in building distribution lists for sales outreach, maintaining existing data held in the CRM, and providing administrative support for the Sales Team. This role will focus on gathering accurate contact information for various financial advisory, accountancy, and charitable organisations. The ideal candidate will possess excellent research and communication skills and be capable of handling data management responsibilities, as well as providing organisational support for sales events and conferences.

Requirements

CRM Cleanup

• Identify a standardised job role for all existing financial advisory and accountancy contacts
• Map out operational teams and functions at existing introducer firms.

Build & Maintain Distribution Lists

• Research and gather accurate contact details of charitable organisations (name, phone number, email, address, etc.)
• Research and gather accurate contact details for existing introducer firms, including operational teams
• Organise and maintain up-to-date distribution lists in our CRM or database systems
• Ensure that the lists are segmented based on appropriate categories (e.g., role, org type, location).

Data Quality & Integrity

• Ensure that all data is entered and updated in a timely and accurate manner
• Perform regular audits and cleanups of the data to eliminate duplicates or outdated information.

Collaboration

• Work closely with team members to ensure that distribution lists meet project requirement
• Provide feedback on data collection methods and suggest improvements.

Administrative Support for Sales Events & Conferences

• Organise, plan, and book travel, accommodation, and registration for salespeople attending events and conferences
• Coordinate logistics such as transportation, catering, and equipment needs for events
• Maintain a calendar of upcoming industry events, conferences, and meetings relevant to the sales team
• Prepare and distribute event materials, itineraries, and schedules to sales staff
• Liaise with event organisers, venues, and suppliers to ensure smooth participation
• Track and manage expenses related to event attendance and provide reports as required
• Support salespeople with administrative tasks as needed to facilitate their outreach and event participation.

Required Skills & Qualifications

• Previous experience in an administrative role
• Strong attention to detail and accuracy in both data entry and verification tasks
• Strong organisational and communication skills with the ability to coordinate multiple logistics (travel, accommodation, registration, etc.)
• Ability to work independently and manage time efficiently
• Familiarity with Excel, Google Sheets, or similar tools
• Good research skills and ability to locate hard-to-find contact information
• Effective problem-solving skills with the ability to handle last-minute changes or issues with bookings or logistics.

Benefits

• 25 days holiday (exc. Bank holidays)
• 5% Pension contributions
• Private medical insurance with Vitality
• Health cash Plan offering contributions to dental, optical and much more
• Enhanced Parental Leave
• Cycle to Work Scheme
• Monthly team lunches, quarterly company socials

Job Title: Research Administration Coordinator

Salary:Band 3

Responsible To: Research Manager

Hours: 20 hours

Key Relationships: 31 General Practices: 4PCN’s, NIHR, RRDN, PLS, WL ICB, Central London Borough Team, Westminster City Council,

Bi-Borough (West London), Central and North West London NHS Foundation Trust (CNWL), Central London Community Healthcare NHS Trust (CLCH), One Westminster, Imperial College Health Partners

Who We Are

Healthcare Central London Ltd (HCL) is a federation of 31 General Practices and 4 Primary Care Networks (PCNS) in Westminster caring for more than 275,000 registered patients. We provide Community and Primary Care services to our local residents, in addition to a wide range of staffing, management and administrative support to our member practices. By working closely with our PCNs and other key partners, including the Local Authority and community Organisations, we help people to stay well and live healthier lives for longer.

We operate Federation-led services including Respiratory and Spirometry hubs; Community Cardiology; Community Dermatology; Community Diabetes service; Access E-hub and Enhanced Access and we support PCNs with managing their NWL single offer contract of services and the National Network DES contract, including ARRS roles.

We are proud to have a unique model of community-led care and support to tackle imbalances and inequality in the system called ‘The Octopus’ and takes us on a journey as part of the Westminster Integrated Neighborhood Team (INT)

We work collaboratively with other partners in the commercial sector including joint ventures; research and consultancy.

Our Approach

Our approach is to deliver exceptional assistance to our 31 General Practice members and to operate our NHS contracts in a manner that supports our Practices and their patients by providing services economically, locally, promptly and in a familiar environment.

Our employees work flexibly according to the needs of our customers, typically onsite at our practices, or hub sites including South Westminster Centre or at our office at Capital House near Edgeware Road tube station.

Our Purpose

Our purpose is to transform Health and Wellbeing in our communities. Our Vision

Our Vision is to be the Healthcare Provider of choice, rooted in primary care.

Our Values

For our practices, patients, teams and ecosystem we commit to be:

Compassionate: we listen respectfully, offer the opportunity for different viewpoints, and are kind to each other

Accountable: we work with integrity, taking accountability for our work to achieve the highest quality outcomes

Resilient: we listen and with this feedback, we constantly build and improve

Pioneering: we champion change, embrace creativity and promote innovation and new ways of thinking

Aspirational: we nurture and motivate so our people are enabled to reach their full potential

Role Summary

The Research Administration Coordinator will play a key role in supporting the operational and administrative aspects of health research at Healthcare Central London (HCL). Working closely with the Research Manager and Senior Research Facilitator, the post holder will coordinate participant recruitment and clinic logistics (e.g. support with processing patient reimbursements and purchase equipment/replenish stocks), manage study documentation, and support data collection and reporting efforts for bi-weekly and monthly research meetings. To ensure the smooth operation of research clinics, the Research Administration Coordinator will be responsible for monitoring and updating the HCL research clinical staff rota on SystmOne and other relevant platforms, as well as facilitating patient bookings.

This position is critical in facilitating research that improves patient care, health outcomes, and health system performance within the local community. To achieve this, the post holder will liaise with academic colleagues, the National Institute for Health Research (NIHR)-particularly the North London RRDN team-as well as Contract Research Organisations (CROs) and study sponsors to ensure effective and collaborative working relationships. Internally, the post holder will liaise with the Communications team on a weekly basis to share research updates, ensuring the wider HCL team and affiliated GP practices are informed of the latest developments and research opportunities. They may also be required to update content on the HCL intranet and the research page of the main website. Furthermore, the post holder will liaise with community clinics within HCL and externally, as well as with tertiary partners, to facilitate clinical examination bookings and support participant identification activities.

The successful candidate will be required to work on-site at the clinic.

Requirements

Operational

To proactively support the Director of Research and Business Intelligence, Research Manager and Senior Research Facilitator with managing the smooth delivery of the research clinics at HCL. This includes maintaining resources stock (as advised by the Head of Research/Research Nurse), monitoring and management of the SystmOne staff rota and patient bookings/reimbursements.

Assist the Research Manager and Senior Research Facilitator with successfully setting-up commercial and non-commercial research studies at HCL. This involves collation of paperwork and reminding the HCL clinical research team of any outstanding action points.

Monitor recruitment activities and support the Research Manager with preparing slide decks for the bi-weekly team meetings and monthly research committee meetings.

Communication

Work closely with the Head of Communications and Engagement to contribute to the HCL research webpage and intranet page. This will involve regularly monitoring the sites and ensuring that all published information is accurate and up to date.

Communicate any latest research developments and/or opportunities to the Communications/ HCL Corporate teams for the weekly HCL newsletter.

Assist the HCL research team members with updating Standard Operating Procedures (SOPs) if needed to ensure clear instructions/communication.

Administration

Create and maintain document templates, online and off-line filing systems, trackers and alerts, as necessary.

Support the Research Manager and Senior Research Facilitator with organising study documents internally on the MS Teams channel and via other platforms as required.

Maintain accurate distribution lists for internal and external stakeholders.

Assist the Research Manager and Senior Research Facilitator with financial queries and preparing invoices for quarterly payments.

Send out text invites/patient invitation letters to potentially eligible participants.

Send out patient appointment reminders for research clinics and coordinate clinical examinations bookings as and when needed.

Information management

Extract information from SystmOne and/or from excel files received by e-mail for data analysis/feasibility checks/ recruitment uploads.

Work closely with the Research Manager and Senior Research Facilitator to ensure data is correctly inputted on SystmOne by HCL research clinical staff (e.g. next appointment date).

Help the Research Manager and Senior Research Facilitator with monitoring recruitment data for current research studies.

Other duties

In the absence of the Senior Research Facilitator, the post holder will be expected to create and run SystmOne searches to support feasibility assessments.

To ensure that HCL research clinicians have the relevant system accesses in order to undertake eligibility checks. For example, access to practices’ electronic health records (EHRs).

Person Specification

Qualifications and Experience

•Educated to degree level (preferably in Business, Economics, Biomedical Sciences, Health Research or Social Sciences) or equivalent experience with good secondary level education.

•Experience of working in a primary care and/or research setting(s). Relevant experience working in a demanding office environment.

•Experience of working with Microsoft Office, web-based applications, databases and reporting tools.

•Knowledge of medical and research terminology.

•Experience in handling and analysing information.

•Understanding of issues relating to confidentiality and data protection.

•Ability to build and maintain effective working relationships with staff at all levels across the organisation and beyond.

•Reliable and Accurate, with good attention to detail.

•Good organisational skills and ability to manage multiple workloads with prioritisation.

•Work well under pressure and be flexible to deadlines.

•Ability to work independently and as a team.

Desirable criteria

•Knowledge of NHS organisational policies and procedures.

•Good Clinical Practice (GCP) training.

•Knowledge of and experience in using SystmOne.

Contract position available from 20th October th April 2026

Full time (40 hours) - £30,700 per annum

Based in: Covent Garden, London

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

We welcome audiences to ballet and opera performances and events in excess of 1 million per year. The Visitor Experience team ensures that everyone visiting and interacting with the organisation is warmly welcomed and receives the best possible service.

We are seeking to recruit a VE Administration Officer to join the Visitor Experience team and support with the smooth running of the department. This post will provide a high level of administrative support across the VE and Operations team (including Front of House, Tours, Box Office and Volunteers) as well as for the VE Senior Managers.

This role will suit an individual who is proactive, can demonstrate a high level of initiative and self-motivation and who works accurately under pressure with changing priorities. You will have a can-do attitude to the broad range of administrative tasks required for the smoothy running of visitor services.

The successful candidate will be expected to work onsite at Covent Garden in our busy multi-operational Visitor Experience office.

Our ideal candidate will have:

• Significant experience of office administration within a busy environment.
• A high level of accuracy and attention to detail, especially regarding data and spreadsheets.
• A good understanding of the scheduling and rostering needs of a busy department.
• The ability to build relationships effectively with a wide range of people and at all levels in the organisation.
• Strong organisational and time management skills, with the ability to prioritise and meet deadlines.
• Very strong Microsoft Office skills (Word, Excel, Outlook, SharePoint, PowerPoint)

An understanding of the needs, priorities and working practices of a Theatre or Front of House operation is an advantage, but not essential. An interest in the arts and experience of working front of house in a theatre or arts organisation will be highly regarded.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

If you have any access requirements for your application, please contact the RBO Recruitment Team on

Closing date for applications: 8am, Monday 22nd September 2025

Interviews will be held online w/c 29th September 2025

Applicants must have work authorisation for the UK.

No agencies please.

• Please note you will need to be aged 16–18 on 1 September 2026 to be considered for this opportunity.

Who are we?

South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.

Join our team and help us continue to bring people together to get the most out of life.

About the job

The purposes of the Apprenticeship programme is to allow the apprentice to develop their knowledge, understanding and skills in a range of administrative activities and specialisms.

We are looking for an enthusiastic and well-organised individual to join our Engineering (Fleet Delivery) team as an Apprentice Clerical Assistant. This is an exciting opportunity to gain hands-on experience in a dynamic environment, offering support to a crucial department within our organisation.

Your main responsibilities will be:

• Provide day-to-day clerical and administrative support to the Fleet Delivery team.
• Schedule and coordinate meetings, manage the teams' diaries and emails.
• Attend meetings and take notes, minutes and actions.
• Assist with document management, electronic filing systems and data entry tasks.
• Support internal communication by liaising with team members and other departments.
• Respond to routine enquiries and provide accurate information to colleagues.

You'll need to have:

• Good working knowledge of a range of IT systems and packages especially with Microsoft Word, Excel, Outlook
• A positive team player who has a 'can-do' attitude and shows initiative
• Attention to detail and accuracy
• Ability to maintain a high level of confidentiality
• Ability to work collaboratively within a diverse team and treat all colleagues with dignity and respect.
• The capacity to ensure a high degree of accuracy and quality, whilst adhering to procedure.
• Demonstrates flexibility in approach to the job to ensure that duties are properly performed and to meet the operational demands of the business

Desirable

• Predicted or achieved Grade C/4 or above in English and Maths, or Level 2 Functional Skills.

• A desire to pursue a career in the railway industry.

• Flexibility – this apprenticeship may involve early or late shifts and travel to other areas on our network.
• Excellent communication, with the ability to motivate and inspire a team.
• Proactive and adaptable approach to problem-solving, with a keen eye for detail.
• Willingness to undergo training and development to enhance skills and knowledge in the role.
• A dedication to upholding the company's values and delivering exceptional service.

About the location

South Western Railways HQ is based on the 4th Floor at South Bank Central, a stone's throw from the River Thames and a 10 minute walk from our busiest station, Waterloo. It is local to many well-known attractions, restaurants and retail facilities and is easily accessible by public transport.

Working pattern

Working an average of 37 hours per week over 5 days

The Reward

In return we offer a competitive salary and a variety of valuable benefits, including:

• Free duty and leisure travel on SWR services for employees
• Free leisure travel for spouse/partner and dependants (criteria dependent)
• 75% discount on many other train operating companies
• Full training and support with development
• Excellent pension scheme

We all belong at SWR. Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

Pensions Data Services Analyst

Competitive Salary - PMI/Discretionary Bonus/2 days in London

I’m recruiting on behalf of our client who are recruiting within their Data Services team. This is an exciting opportunity for candidates with a DB admin background who have had some experience in data handling or have a keen interest in data, to work on diverse and impactful projects, from ensuring data readiness for key transactions to supporting regulatory initiatives. You’ll collaborate with skilled colleagues, develop your technical expertise, and play a vital part in delivering accurate, high-quality data solutions.

The Role

· Partnering with colleagues and external stakeholders to deliver accurate, reliable data solutions.

· Playing a key role in scheme transitions and onboarding, ensuring smooth handovers and high-quality outcomes.

· Reviewing benefits and carrying out data cleansing to strengthen accuracy and integrity.

· Supporting compliance projects, including preparations for the Pensions Dashboard and other regulatory requirements.

· Assisting with GMP projects such as reconciliation, rectification, and equalisation.

· Preparing and validating pension scheme data to support bulk transactions, including buy-ins and buy-outs.

To be considered for this position you much have experience of DB pensions administration and data handling.

What’s on offer

· Competitive

· 26 days annual leave plus bank holidays

· Discretionary Bonus Scheme

· Competitive Pension Scheme

· Life Assurance

· Private Medical Insurance

We’re looking for an organised, customer-focused individual to join our Audit Operations team as a Cyber Audit Administration Specialist.

You’ll own the end-to-end customer journey for Cyber Essentials Plus (CEP) audit readiness and follow-up, acting as the first line for audit support. Working closely with auditors, support, and customer success teams, you’ll triage and resolve most queries, coordinate scheduling, and prepare clients for Cyber Essentials Plus audit success.

Your mission: reduce the load on the audit team, accelerate time to certification, and deliver a first-class client experience.

• Ensure clients have all the support they need to prepare for audits.
• Act as the main point of contact for audit support, resolving most customer queries before they reach the audit team.
• Take ownership of post-audit administration to reduce time between audit and certification.

• Action all Cyber Essentials Plus (CEP) preparation requests
• Provide clients with the relevant audit preparation documentation, process outlines, and technical prerequisites.
• Surface likely gaps using readiness checklists, guide clients on expected sampling, and share supporting information to help them remediate issues.
• Offer clarification to support client understanding of CEP compliance requirements.

• Proactively manage audit scheduling to reduce last-minute changes or missed deadlines.
• Monitor client progress through the pre-audit phase and ensure all audits are ready to sit at least 3 business days before the audit date.
• Deliver regular follow-up communications (via email, phone, or video) to maintain momentum toward audit readiness.
• Educate client personnel on key CEP certification elements and expectations.
• Facilitate smooth communication between clients and auditors, ensuring logistics and expectations are aligned.
• Help streamline the audit process by coordinating exchanges between auditing and support teams.

• Provide guidance on implementing fixes for identified technical vulnerabilities or control failures (based on guidance from the auditor)
• Assist with software setup tasks such as installing vulnerability scanner agents (e.g. Nessus , Qualys ), initiating scan requests, and managing consent documentation.
• Support clients in gathering and compiling appropriate audit evidence.
• Collaborate with Customer Support to coordinate any required technical assistance appointments.

• Manage post-audit actions, including requests for additional evidence and validation of vulnerability remediation.
• Track and close out audit follow-ups promptly to reduce the time to certification.

Requirements

• Excellent time and task management skills; comfortable managing multiple client cases simultaneously.
• Strong written and verbal communication , including confidence handling video and phone calls.
• Customer service orientation with curiosity and ownership mindset.
• Basic IT and compliance literacy (operating systems, patching, antivirus, MDM, MFA, network basics).
• Proficiency in CRM/ticketing tools (ideally Salesforce ).
• Calm, reliable, and accountable under pressure.
• Strong cross-team collaboration and escalation judgment — knowing when to involve an auditor, manager, or technical expert.
• Analytical and problem-solving approach with a continuous improvement mindset.

• Working knowledge of Cyber Essentials , ISO 27001 , or SOC 2 frameworks.
• Experience with vulnerability scanning tools (e.g. Qualys, Nessus).
• Experience working with MSPs or SME customers in a cybersecurity or compliance environment.

Benefits

•  A competitive salary

• Flexible working hours and a remote-first working environment (in-person collaboration sessions will be required from time to time and will be fully expensed)
• 25 days of annual leave plus public holidays
• 1-day additional leave for every full year of employment to a maximum of 5 additional days
• Your birthday as a free holiday day
• Access to our Employee Equity Scheme
• Private health care upon successful completion of probation
• Annual learning and development grant of £2,500
• £00 Personal Growth grant to spend at your discretion
• Access to Spill, our mental health and wellbeing support network
• Regular team breakfasts and lunches
• A vibrant and supportive team culture
• A beautiful workspace in Shoreditch, designed with natural light, lush plants, and complimentary high-quality tea and coffee
• The necessary technology, including a MacBook and additional equipment, to create an optimal home working environment and enable you to excel in your role, including a 50 yearly office equipment/maintenance grant