What Jobs are available for Administration in Stanford le Hope?

LOCATION: Pier Walk, London

SHIFT PATTERN: Monday – Friday 09:00- 17:00/ 08:00-16:00 , 40 hours per week

SALARY: £25,850 Per annum

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at  We're here to help!

ROLE OVERVIEW AND PURPOSE 

To provide general administration throughout the department as requested by company managers/supervisors/administrators. To ensure that business needs are met whilst maintaining a high level of accuracy. 

KEY RESPONSIBILITIES 

Key duties and accountabilities include: 

• Providing general administration support  

• Keeping computer databases up to date 

• Collecting and inputting company data 

• Ensure compliance with statutory and company procedures across all functions, 

• Undertake other duties as directed by management 

• To take reasonable care for the health and safety of him/herself and others 

• Full responsibility in maintaining information on multiple trackers 

• Shadowing members of the admin team to gain knowledge 

DESIRED SKILLS AND EXPERIENCE 

• Have excellent communication skills, both written and verbal 

• Have good organisational and time management skills 

• Be able to liaise with staff at all levels 

• Have great attention to detail 

• Have good IT skills and the ability to use a variety of packages 

• Be self-motivated & hard working with a positive & flexible approach to work 

Benefits

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:

• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our 

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

At Insignis, we’re on a mission to revolutionise how cash savings are managed. Since 2017, we’ve helped thousands of clients unlock better returns, reduce risk, and take control of their cash, all through a platform built for simplicity, transparency, and impact.

We’re a fast-scaling business with offices in London and Cambridge, on a mission to transform the savings market. With over £32 billion in assets placed and partnerships with more than 50 banking institutions, we combine deep financial expertise with bold product thinking to bring innovation to a space long overdue for change.

We are seeking a highly organised and detail-oriented individual to assist in building distribution lists for sales outreach, maintaining existing data held in the CRM, and providing administrative support for the Sales Team. This role will focus on gathering accurate contact information for various financial advisory, accountancy, and charitable organisations. The ideal candidate will possess excellent research and communication skills and be capable of handling data management responsibilities, as well as providing organisational support for sales events and conferences.

Requirements

CRM Cleanup

• Identify a standardised job role for all existing financial advisory and accountancy contacts
• Map out operational teams and functions at existing introducer firms.

Build & Maintain Distribution Lists

• Research and gather accurate contact details of charitable organisations (name, phone number, email, address, etc.)
• Research and gather accurate contact details for existing introducer firms, including operational teams
• Organise and maintain up-to-date distribution lists in our CRM or database systems
• Ensure that the lists are segmented based on appropriate categories (e.g., role, org type, location).

Data Quality & Integrity

• Ensure that all data is entered and updated in a timely and accurate manner
• Perform regular audits and cleanups of the data to eliminate duplicates or outdated information.

Collaboration

• Work closely with team members to ensure that distribution lists meet project requirement
• Provide feedback on data collection methods and suggest improvements.

Administrative Support for Sales Events & Conferences

• Organise, plan, and book travel, accommodation, and registration for salespeople attending events and conferences
• Coordinate logistics such as transportation, catering, and equipment needs for events
• Maintain a calendar of upcoming industry events, conferences, and meetings relevant to the sales team
• Prepare and distribute event materials, itineraries, and schedules to sales staff
• Liaise with event organisers, venues, and suppliers to ensure smooth participation
• Track and manage expenses related to event attendance and provide reports as required
• Support salespeople with administrative tasks as needed to facilitate their outreach and event participation.

Required Skills & Qualifications

• Previous experience in an administrative role
• Strong attention to detail and accuracy in both data entry and verification tasks
• Strong organisational and communication skills with the ability to coordinate multiple logistics (travel, accommodation, registration, etc.)
• Ability to work independently and manage time efficiently
• Familiarity with Excel, Google Sheets, or similar tools
• Good research skills and ability to locate hard-to-find contact information
• Effective problem-solving skills with the ability to handle last-minute changes or issues with bookings or logistics.

Benefits

• 25 days holiday (exc. Bank holidays)
• 5% Pension contributions
• Private medical insurance with Vitality
• Health cash Plan offering contributions to dental, optical and much more
• Enhanced Parental Leave
• Cycle to Work Scheme
• Monthly team lunches, quarterly company socials

Job Title: Research Administration Coordinator

Salary:Band 3

Responsible To: Research Manager

Hours: 20 hours

Key Relationships: 31 General Practices: 4PCN’s, NIHR, RRDN, PLS, WL ICB, Central London Borough Team, Westminster City Council,

Bi-Borough (West London), Central and North West London NHS Foundation Trust (CNWL), Central London Community Healthcare NHS Trust (CLCH), One Westminster, Imperial College Health Partners

Who We Are

Healthcare Central London Ltd (HCL) is a federation of 31 General Practices and 4 Primary Care Networks (PCNS) in Westminster caring for more than 275,000 registered patients. We provide Community and Primary Care services to our local residents, in addition to a wide range of staffing, management and administrative support to our member practices. By working closely with our PCNs and other key partners, including the Local Authority and community Organisations, we help people to stay well and live healthier lives for longer.

We operate Federation-led services including Respiratory and Spirometry hubs; Community Cardiology; Community Dermatology; Community Diabetes service; Access E-hub and Enhanced Access and we support PCNs with managing their NWL single offer contract of services and the National Network DES contract, including ARRS roles.

We are proud to have a unique model of community-led care and support to tackle imbalances and inequality in the system called ‘The Octopus’ and takes us on a journey as part of the Westminster Integrated Neighborhood Team (INT)

We work collaboratively with other partners in the commercial sector including joint ventures; research and consultancy.

Our Approach

Our approach is to deliver exceptional assistance to our 31 General Practice members and to operate our NHS contracts in a manner that supports our Practices and their patients by providing services economically, locally, promptly and in a familiar environment.

Our employees work flexibly according to the needs of our customers, typically onsite at our practices, or hub sites including South Westminster Centre or at our office at Capital House near Edgeware Road tube station.

Our Purpose

Our purpose is to transform Health and Wellbeing in our communities. Our Vision

Our Vision is to be the Healthcare Provider of choice, rooted in primary care.

Our Values

For our practices, patients, teams and ecosystem we commit to be:

Compassionate: we listen respectfully, offer the opportunity for different viewpoints, and are kind to each other

Accountable: we work with integrity, taking accountability for our work to achieve the highest quality outcomes

Resilient: we listen and with this feedback, we constantly build and improve

Pioneering: we champion change, embrace creativity and promote innovation and new ways of thinking

Aspirational: we nurture and motivate so our people are enabled to reach their full potential

Role Summary

The Research Administration Coordinator will play a key role in supporting the operational and administrative aspects of health research at Healthcare Central London (HCL). Working closely with the Research Manager and Senior Research Facilitator, the post holder will coordinate participant recruitment and clinic logistics (e.g. support with processing patient reimbursements and purchase equipment/replenish stocks), manage study documentation, and support data collection and reporting efforts for bi-weekly and monthly research meetings. To ensure the smooth operation of research clinics, the Research Administration Coordinator will be responsible for monitoring and updating the HCL research clinical staff rota on SystmOne and other relevant platforms, as well as facilitating patient bookings.

This position is critical in facilitating research that improves patient care, health outcomes, and health system performance within the local community. To achieve this, the post holder will liaise with academic colleagues, the National Institute for Health Research (NIHR)-particularly the North London RRDN team-as well as Contract Research Organisations (CROs) and study sponsors to ensure effective and collaborative working relationships. Internally, the post holder will liaise with the Communications team on a weekly basis to share research updates, ensuring the wider HCL team and affiliated GP practices are informed of the latest developments and research opportunities. They may also be required to update content on the HCL intranet and the research page of the main website. Furthermore, the post holder will liaise with community clinics within HCL and externally, as well as with tertiary partners, to facilitate clinical examination bookings and support participant identification activities.

The successful candidate will be required to work on-site at the clinic.

Requirements

Operational

To proactively support the Director of Research and Business Intelligence, Research Manager and Senior Research Facilitator with managing the smooth delivery of the research clinics at HCL. This includes maintaining resources stock (as advised by the Head of Research/Research Nurse), monitoring and management of the SystmOne staff rota and patient bookings/reimbursements.

Assist the Research Manager and Senior Research Facilitator with successfully setting-up commercial and non-commercial research studies at HCL. This involves collation of paperwork and reminding the HCL clinical research team of any outstanding action points.

Monitor recruitment activities and support the Research Manager with preparing slide decks for the bi-weekly team meetings and monthly research committee meetings.

Communication

Work closely with the Head of Communications and Engagement to contribute to the HCL research webpage and intranet page. This will involve regularly monitoring the sites and ensuring that all published information is accurate and up to date.

Communicate any latest research developments and/or opportunities to the Communications/ HCL Corporate teams for the weekly HCL newsletter.

Assist the HCL research team members with updating Standard Operating Procedures (SOPs) if needed to ensure clear instructions/communication.

Administration

Create and maintain document templates, online and off-line filing systems, trackers and alerts, as necessary.

Support the Research Manager and Senior Research Facilitator with organising study documents internally on the MS Teams channel and via other platforms as required.

Maintain accurate distribution lists for internal and external stakeholders.

Assist the Research Manager and Senior Research Facilitator with financial queries and preparing invoices for quarterly payments.

Send out text invites/patient invitation letters to potentially eligible participants.

Send out patient appointment reminders for research clinics and coordinate clinical examinations bookings as and when needed.

Information management

Extract information from SystmOne and/or from excel files received by e-mail for data analysis/feasibility checks/ recruitment uploads.

Work closely with the Research Manager and Senior Research Facilitator to ensure data is correctly inputted on SystmOne by HCL research clinical staff (e.g. next appointment date).

Help the Research Manager and Senior Research Facilitator with monitoring recruitment data for current research studies.

Other duties

In the absence of the Senior Research Facilitator, the post holder will be expected to create and run SystmOne searches to support feasibility assessments.

To ensure that HCL research clinicians have the relevant system accesses in order to undertake eligibility checks. For example, access to practices’ electronic health records (EHRs).

Person Specification

Qualifications and Experience

•Educated to degree level (preferably in Business, Economics, Biomedical Sciences, Health Research or Social Sciences) or equivalent experience with good secondary level education.

•Experience of working in a primary care and/or research setting(s). Relevant experience working in a demanding office environment.

•Experience of working with Microsoft Office, web-based applications, databases and reporting tools.

•Knowledge of medical and research terminology.

•Experience in handling and analysing information.

•Understanding of issues relating to confidentiality and data protection.

•Ability to build and maintain effective working relationships with staff at all levels across the organisation and beyond.

•Reliable and Accurate, with good attention to detail.

•Good organisational skills and ability to manage multiple workloads with prioritisation.

•Work well under pressure and be flexible to deadlines.

•Ability to work independently and as a team.

Desirable criteria

•Knowledge of NHS organisational policies and procedures.

•Good Clinical Practice (GCP) training.

•Knowledge of and experience in using SystmOne.

Contract position available from 20th October th April 2026

Full time (40 hours) - £30,700 per annum

Based in: Covent Garden, London

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

We welcome audiences to ballet and opera performances and events in excess of 1 million per year. The Visitor Experience team ensures that everyone visiting and interacting with the organisation is warmly welcomed and receives the best possible service.

We are seeking to recruit a VE Administration Officer to join the Visitor Experience team and support with the smooth running of the department. This post will provide a high level of administrative support across the VE and Operations team (including Front of House, Tours, Box Office and Volunteers) as well as for the VE Senior Managers.

This role will suit an individual who is proactive, can demonstrate a high level of initiative and self-motivation and who works accurately under pressure with changing priorities. You will have a can-do attitude to the broad range of administrative tasks required for the smoothy running of visitor services.

The successful candidate will be expected to work onsite at Covent Garden in our busy multi-operational Visitor Experience office.

Our ideal candidate will have:

• Significant experience of office administration within a busy environment.
• A high level of accuracy and attention to detail, especially regarding data and spreadsheets.
• A good understanding of the scheduling and rostering needs of a busy department.
• The ability to build relationships effectively with a wide range of people and at all levels in the organisation.
• Strong organisational and time management skills, with the ability to prioritise and meet deadlines.
• Very strong Microsoft Office skills (Word, Excel, Outlook, SharePoint, PowerPoint)

An understanding of the needs, priorities and working practices of a Theatre or Front of House operation is an advantage, but not essential. An interest in the arts and experience of working front of house in a theatre or arts organisation will be highly regarded.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

If you have any access requirements for your application, please contact the RBO Recruitment Team on

Closing date for applications: 8am, Monday 22nd September 2025

Interviews will be held online w/c 29th September 2025

Applicants must have work authorisation for the UK.

No agencies please.

• Please note you will need to be aged 16–18 on 1 September 2026 to be considered for this opportunity.

Who are we?

South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.

Join our team and help us continue to bring people together to get the most out of life.

About the job

The purposes of the Apprenticeship programme is to allow the apprentice to develop their knowledge, understanding and skills in a range of administrative activities and specialisms.

We are looking for an enthusiastic and well-organised individual to join our Engineering (Fleet Delivery) team as an Apprentice Clerical Assistant. This is an exciting opportunity to gain hands-on experience in a dynamic environment, offering support to a crucial department within our organisation.

Your main responsibilities will be:

• Provide day-to-day clerical and administrative support to the Fleet Delivery team.
• Schedule and coordinate meetings, manage the teams' diaries and emails.
• Attend meetings and take notes, minutes and actions.
• Assist with document management, electronic filing systems and data entry tasks.
• Support internal communication by liaising with team members and other departments.
• Respond to routine enquiries and provide accurate information to colleagues.

You'll need to have:

• Good working knowledge of a range of IT systems and packages especially with Microsoft Word, Excel, Outlook
• A positive team player who has a 'can-do' attitude and shows initiative
• Attention to detail and accuracy
• Ability to maintain a high level of confidentiality
• Ability to work collaboratively within a diverse team and treat all colleagues with dignity and respect.
• The capacity to ensure a high degree of accuracy and quality, whilst adhering to procedure.
• Demonstrates flexibility in approach to the job to ensure that duties are properly performed and to meet the operational demands of the business

Desirable

• Predicted or achieved Grade C/4 or above in English and Maths, or Level 2 Functional Skills.

• A desire to pursue a career in the railway industry.

• Flexibility – this apprenticeship may involve early or late shifts and travel to other areas on our network.
• Excellent communication, with the ability to motivate and inspire a team.
• Proactive and adaptable approach to problem-solving, with a keen eye for detail.
• Willingness to undergo training and development to enhance skills and knowledge in the role.
• A dedication to upholding the company's values and delivering exceptional service.

About the location

South Western Railways HQ is based on the 4th Floor at South Bank Central, a stone's throw from the River Thames and a 10 minute walk from our busiest station, Waterloo. It is local to many well-known attractions, restaurants and retail facilities and is easily accessible by public transport.

Working pattern

Working an average of 37 hours per week over 5 days

The Reward

In return we offer a competitive salary and a variety of valuable benefits, including:

• Free duty and leisure travel on SWR services for employees
• Free leisure travel for spouse/partner and dependants (criteria dependent)
• 75% discount on many other train operating companies
• Full training and support with development
• Excellent pension scheme

We all belong at SWR. Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

We’re looking for an organised, customer-focused individual to join our Audit Operations team as a Cyber Audit Administration Specialist.

You’ll own the end-to-end customer journey for Cyber Essentials Plus (CEP) audit readiness and follow-up, acting as the first line for audit support. Working closely with auditors, support, and customer success teams, you’ll triage and resolve most queries, coordinate scheduling, and prepare clients for Cyber Essentials Plus audit success.

Your mission: reduce the load on the audit team, accelerate time to certification, and deliver a first-class client experience.

• Ensure clients have all the support they need to prepare for audits.
• Act as the main point of contact for audit support, resolving most customer queries before they reach the audit team.
• Take ownership of post-audit administration to reduce time between audit and certification.

• Action all Cyber Essentials Plus (CEP) preparation requests
• Provide clients with the relevant audit preparation documentation, process outlines, and technical prerequisites.
• Surface likely gaps using readiness checklists, guide clients on expected sampling, and share supporting information to help them remediate issues.
• Offer clarification to support client understanding of CEP compliance requirements.

• Proactively manage audit scheduling to reduce last-minute changes or missed deadlines.
• Monitor client progress through the pre-audit phase and ensure all audits are ready to sit at least 3 business days before the audit date.
• Deliver regular follow-up communications (via email, phone, or video) to maintain momentum toward audit readiness.
• Educate client personnel on key CEP certification elements and expectations.
• Facilitate smooth communication between clients and auditors, ensuring logistics and expectations are aligned.
• Help streamline the audit process by coordinating exchanges between auditing and support teams.

• Provide guidance on implementing fixes for identified technical vulnerabilities or control failures (based on guidance from the auditor)
• Assist with software setup tasks such as installing vulnerability scanner agents (e.g. Nessus , Qualys ), initiating scan requests, and managing consent documentation.
• Support clients in gathering and compiling appropriate audit evidence.
• Collaborate with Customer Support to coordinate any required technical assistance appointments.

• Manage post-audit actions, including requests for additional evidence and validation of vulnerability remediation.
• Track and close out audit follow-ups promptly to reduce the time to certification.

Requirements

• Excellent time and task management skills; comfortable managing multiple client cases simultaneously.
• Strong written and verbal communication , including confidence handling video and phone calls.
• Customer service orientation with curiosity and ownership mindset.
• Basic IT and compliance literacy (operating systems, patching, antivirus, MDM, MFA, network basics).
• Proficiency in CRM/ticketing tools (ideally Salesforce ).
• Calm, reliable, and accountable under pressure.
• Strong cross-team collaboration and escalation judgment — knowing when to involve an auditor, manager, or technical expert.
• Analytical and problem-solving approach with a continuous improvement mindset.

• Working knowledge of Cyber Essentials , ISO 27001 , or SOC 2 frameworks.
• Experience with vulnerability scanning tools (e.g. Qualys, Nessus).
• Experience working with MSPs or SME customers in a cybersecurity or compliance environment.

Benefits

•  A competitive salary

• Flexible working hours and a remote-first working environment (in-person collaboration sessions will be required from time to time and will be fully expensed)
• 25 days of annual leave plus public holidays
• 1-day additional leave for every full year of employment to a maximum of 5 additional days
• Your birthday as a free holiday day
• Access to our Employee Equity Scheme
• Private health care upon successful completion of probation
• Annual learning and development grant of £2,500
• £00 Personal Growth grant to spend at your discretion
• Access to Spill, our mental health and wellbeing support network
• Regular team breakfasts and lunches
• A vibrant and supportive team culture
• A beautiful workspace in Shoreditch, designed with natural light, lush plants, and complimentary high-quality tea and coffee
• The necessary technology, including a MacBook and additional equipment, to create an optimal home working environment and enable you to excel in your role, including a 50 yearly office equipment/maintenance grant

We’re looking for an organised, customer-focused individual to join our Audit Operations team as an Audit Administration Support Specialist .

You’ll own the end-to-end customer journey for Cyber Essentials Plus (CEP) audit readiness and follow-up, acting as the first line for audit support. Working closely with auditors, support, and customer success teams, you’ll triage and resolve most queries, coordinate scheduling, and prepare clients for Cyber Essentials Plus audit success.

Your mission: reduce the load on the audit team, accelerate time to certification, and deliver a first-class client experience.

• Ensure clients have all the support they need to prepare for audits.
• Act as the main point of contact for audit support, resolving most customer queries before they reach the audit team.
• Take ownership of post-audit administration to reduce time between audit and certification.

• Action all Cyber Essentials Plus (CEP) preparation requests
• Provide clients with the relevant audit preparation documentation, process outlines, and technical prerequisites.
• Surface likely gaps using readiness checklists, guide clients on expected sampling, and share supporting information to help them remediate issues.
• Offer clarification to support client understanding of CEP compliance requirements.

• Proactively manage audit scheduling to reduce last-minute changes or missed deadlines.
• Monitor client progress through the pre-audit phase and ensure all audits are ready to sit at least 3 business days before the audit date.
• Deliver regular follow-up communications (via email, phone, or video) to maintain momentum toward audit readiness.
• Educate client personnel on key CEP certification elements and expectations.
• Facilitate smooth communication between clients and auditors, ensuring logistics and expectations are aligned.
• Help streamline the audit process by coordinating exchanges between auditing and support teams.

• Provide guidance on implementing fixes for identified technical vulnerabilities or control failures (based on guidance from the auditor)
• Assist with software setup tasks such as installing vulnerability scanner agents (e.g. Nessus , Qualys ), initiating scan requests, and managing consent documentation.
• Support clients in gathering and compiling appropriate audit evidence.
• Collaborate with Customer Support to coordinate any required technical assistance appointments.

• Manage post-audit actions, including requests for additional evidence and validation of vulnerability remediation.
• Track and close out audit follow-ups promptly to reduce the time to certification.

Requirements

• Excellent time and task management skills; comfortable managing multiple client cases simultaneously.
• Strong written and verbal communication , including confidence handling video and phone calls.
• Customer service orientation with curiosity and ownership mindset.
• Basic IT and compliance literacy (operating systems, patching, antivirus, MDM, MFA, network basics).
• Proficiency in CRM/ticketing tools (ideally Salesforce ).
• Calm, reliable, and accountable under pressure.
• Strong cross-team collaboration and escalation judgment — knowing when to involve an auditor, manager, or technical expert.
• Analytical and problem-solving approach with a continuous improvement mindset.

• Working knowledge of Cyber Essentials , ISO 27001 , or SOC 2 frameworks.
• Experience with vulnerability scanning tools (e.g. Qualys, Nessus).
• Experience working with MSPs or SME customers in a cybersecurity or compliance environment.

Benefits

•  A competitive salary

• Flexible working hours and a remote-first working environment (in-person collaboration sessions will be required from time to time and will be fully expensed)
• 25 days of annual leave plus public holidays
• 1-day additional leave for every full year of employment to a maximum of 5 additional days
• Your birthday as a free holiday day
• Access to our Employee Equity Scheme
• Private health care upon successful completion of probation
• Annual learning and development grant of £2,500
• £00 Personal Growth grant to spend at your discretion
• Access to Spill, our mental health and wellbeing support network
• Regular team breakfasts and lunches
• A vibrant and supportive team culture
• A beautiful workspace in Shoreditch, designed with natural light, lush plants, and complimentary high-quality tea and coffee
• The necessary technology, including a MacBook and additional equipment, to create an optimal home working environment and enable you to excel in your role, including a 50 yearly office equipment/maintenance grant

The Personal Assistant is a role which takes responsibility for assisting in the pro-active planning and organisation of Partners’ time, making arrangements and appointments for their work requirements to run as smoothly as possible.

The PA needs to understand and support the Partners to achieve an appropriate balance of time between corporate, client and business development requirements.

The main focus for the role will be diary management, often needing to move meetings to accommodate more urgent requirements. Having strong attention to detail and excellent relationships will mean that errors are not made and stakeholders feel valued and informed about changes. Building strong relationships with client PAs is vital to enable access to client diaries.

The PA will recognise that business development opportunities are the top priority for the company and particularly the Partner team, so will make time to accommodate this at very short notice. This if often disruptive, but needs to be seen as an opportunity not as an inconvenience. Planning diaries to make time for Partners to meet with teams, review documents and attend pitches will be essential.

Balancing Partner time across client delivery projects is a key requirement for this role to ensure that Partners don’t spend more time on a particular project than they should. By liaising with project managers and the business development team, this information is known and the diaries should be proactively managed as a result.  

The PA will also ensure that the Partners are fulfilling their corporate responsibilities, such as meeting regularly with their sponsees, completing feedback forms to time and leading learning and development sessions that they are facilitating. Excellent communication with the corporate team and the Partners’ client and business development teams is needed at all times.

Data entry to maintain key contacts and business development meetings is vital, to support Partners to meet their targets. Being proactive with updating databases is essential and researching to find information will support Partners with their client relationships.  

As well as adhering to the CF values and associated behaviors, particularly behavioral attributes, including being unfazed by changing priorities, accepting there is always a to-do list and a straightforward and straight-talking approach when engaging with Partners. When working with colleagues in CF, clients, suppliers and people seeking to engage CF, kindness, diplomacy and professionalism are essential qualities.

Requirements

The requirements, responsibilities and duties of the role will include, but are not limited to:

Proactive diary planning and management

• 3-5 years of experience in an EA/PA role in professional services
• Manage and maintain the Partners’ schedules and appointments, setting them out in Outlook calendars
• Ensure Partners’ time is used effectively between corporate, client and business development requirements
• Maintain a log of business development relationship meetings, update CMAP and keep the BD team updated
• Act with agility on changing priorities, and manage any impacted individuals with care
• Forge trusted relations with the EAs and wider offices of key clients such that CF is seen as a good company to work with
• Meticulous planning of travel arrangements, making it smooth with easy-to-follow instructions (particularly when going to new locations)

Middle East administration

• Management of all travel and accommodation bookings for CF staff trips to the Middle East
• Support in the planning of and preparation for events in the Middle East, including arranging venues, catering, invitations, and working closely with the Partner for the Middle East and Marketing to ensure appropriate guest lists
• Coordinate the creation and distribution of all paperwork needed for Middle East Operations Committee
• Act as a member of the Middle East Squad and lead coordination of squad meetings and events
• Own meeting minutes and the distribution of those minutes following the ME Operations Committee and other corporate meetings that relate to Middle East operations
• Support in the onboarding and induction of EA staff in the Middle East, ensuring they're familiarised with EA ways of working in the UK
• Facilitate effective ways of working within the Middle East team, by sensitively organising team meetings, check ins and review time
• Demonstrate flexibility in working hours to ensure a working hour overlap between yourself and the Middle East team
• Support key account management in the Middle East, including creating and maintaining a tracker, and CMap as it relates to target and actual client relationship 

Correspondence and inbox management

• Monitor inboxes and support inbox management by deleting, filing, pinning and flagging where possible
• Address emails on Partners’ behalf where feasible

Organisation and preparation of meetings and events

• Ensure Partners have the necessary paperwork for meetings
• Work closely with the business development teams to support core business development opportunities
• Work closely with client delivery managers to ensure the requirements for Partners are clear, and adequate time is scheduled
• Source appropriate venues and make reservations for work requirements
• Support the Partners to meet their corporate policy obligations by the ensuring appropriate time is set aside to deliver on them, such as completing Personal Evaluation Forms and completing mid-year and end of year processes

Personal support

• Meet guests and take care of their needs
• Provide lunch and refreshments for Partners and the senior team when required 

Benefits

• Holiday entitlement: 25 days a year, increasing by 1 day for every year of service up to a maximum of 35 days of holiday per year
• We contribute 7% of your salary into your pension, while you contribute 3% (or more if you like)
• Access to a flexible benefits programme giving you the chance to increase pension contributions, gain access to a cash plan or benefit from a ClassPass subscription
• Annual leave purchase: employees with less than 35 days annual leave entitlement are able to purchase additional annual leave days
• Income protection: in the event of long-term incapacity and a qualifying claim, 75% of salary will be paid
• Enhanced sick pay benefit beyond Statutory Sick Pay for up to a total 12 weeks in any 12-month period
• Life insurance covering four times your basic salary in a tax-free lump sum payable to your beneficiaries in the event of your death whilst in service
• Enhanced family leave policies: additional pay for parents who have a baby or adopt
• Access to an interest-free season ticket loan, repayable by 12 monthly instalments
• Workplace nursery scheme: access to a scheme to help working parents save tax and NI on the cost of the nursery care
• An employee assistance and wellness Program: including access to telephone counselling, life coaching, interactive tools online and digital content downloadable from Lifeworks
•  Seasonal flu jabs: provided by Boots annually
•  Eye care tests: vouchers and discounts at Vision Express
•  Ride to work scheme, saving up to 42% on bikes and cycling accessories at Evans Cycles