What Jobs are available for Administrative Officer in Northwood?

Customer Service Advisor

£22,000 – £0,000 | Ruislip | Permanent

A respected and well-established insurance provider is seeking a driven Customer Service Advisor to join their expanding team in Ruislip. This is a fantastic opportunity for someone with customer service or sales experience to build a rewarding career in the insurance sector, with clear progression opportunities and strong earning potential.

What you’ll be doing:

• Engaging with new and existing customers, understanding their needs, and recommending tailored insurance products
• Proactively identifying sales opportunities, upselling and cross-selling to maximise customer value
• Building strong relationships to ensure long-term customer loyalty and retention
• Working towards individual and team sales/KPI targets with a focus on high performance
• Delivering a professional, customer-focused experience that drives both satisfaction and results

Who we’re looking for:

• Previous experience in sales, telesales, or customer service within a target-driven environment
• Confident, enthusiastic, and commercially minded communicator
• Results-oriented with the drive to exceed goals and celebrate success
• Motivated, reliable, and proactive problem solver
• Keen to learn, develop, and progress within a growing insurance business

What’s in it for you?

• Competitive salary of £22,00 – £3 000 (dependent on experience)
• Monday to Friday, 37.5 hours per week
• Full training provided with ongoing career development support
• Clear progression routes within a fast-growing business
• A collaborative and supportive team culture that recognises and rewards achievement

• Manage and coordinate a diverse range of administrative and secretarial duties.
• Handle confidential information with the utmost discretion.
• Schedule and manage appointments, meetings, and travel arrangements for senior staff.
• Prepare reports, presentations, and correspondence.
• Maintain and organise filing systems, both physical and digital.
• Act as a primary point of contact for internal and external enquiries.
• Support with event planning and coordination.
• Manage office supplies and equipment, ensuring adequate stock levels.
• Assist with budget tracking and processing invoices.
• Contribute to the continuous improvement of administrative processes.

• Proven experience in an administrative or executive assistant role, preferably at a senior level.
• Excellent organisational and time-management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong written and verbal communication skills.
• Ability to multitask and prioritise effectively in a fast-paced environment.
• Discretion and a high level of professionalism.
• Experience with calendar management and travel arrangements.
• A proactive approach to problem-solving.
• Relevant vocational qualifications or a degree in a related field is an advantage.

• Manage and coordinate executive calendars, schedule meetings, and prepare agendas and minutes.
• Handle incoming and outgoing correspondence, including emails, letters, and phone calls, directing them to the appropriate personnel.
• Maintain and organize electronic and physical filing systems, ensuring accuracy and accessibility of information.
• Prepare reports, presentations, and other documents as required, ensuring high standards of quality and accuracy.
• Coordinate travel arrangements, including booking flights, accommodation, and transportation.
• Support office management functions, including stationery orders, equipment maintenance, and facilities coordination.
• Assist with onboarding processes for new employees, including preparing necessary documentation and workspace setup.
• Provide administrative support to cross-functional teams and specific projects as assigned.
• Implement and improve administrative processes and procedures to enhance efficiency.
• Serve as a point of contact for internal and external inquiries, providing a professional and welcoming demeanor.
• Manage small office budgets and process expense claims.

• Proven experience (minimum 4 years) as an Administrative Officer, Executive Assistant, or in a similar administrative support role.
• Excellent organizational and time-management skills, with the ability to prioritize tasks effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant administrative software.
• Strong written and verbal communication skills.
• High level of discretion and confidentiality.
• Ability to work independently and as part of a team, demonstrating initiative and resourcefulness.
• Experience in managing multiple priorities and meeting deadlines in a fast-paced environment.
• A professional and courteous attitude.
• Familiarity with basic accounting or budget management is a plus.
• Strong problem-solving abilities and attention to detail.

• Managing complex calendars, scheduling meetings, and coordinating travel arrangements for senior management.
• Preparing and editing correspondence, reports, presentations, and other documents.
• Implementing and maintaining efficient office systems and procedures to ensure smooth day-to-day operations.
• Acting as a point of contact for internal and external stakeholders, handling inquiries professionally.
• Organising and facilitating meetings, including preparing agendas, taking minutes, and tracking action items.
• Managing office supplies, equipment, and vendor relationships.
• Assisting with budget tracking and expense reporting.
• Providing support for special projects and events as required.
• Overseeing and mentoring junior administrative staff.
• Ensuring confidentiality and discretion in handling sensitive information.

• Manage and coordinate complex administrative processes and projects.
• Provide high-level administrative support to senior executives and management.
• Organise and schedule meetings, appointments, and travel arrangements.
• Prepare reports, presentations, and correspondence.
• Maintain accurate records, databases, and filing systems.
• Oversee office supplies and equipment management.
• Act as a point of contact for internal and external enquiries.
• Assist with budget management and financial administration.
• Contribute to process improvements for administrative efficiency.
• Ensure compliance with organisational policies and procedures.

• Bachelor's degree in Business Administration, Management, or a related field; relevant professional qualifications are a plus.
• Minimum of 5 years of experience in an administrative or office management role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software.
• Excellent organisational, time management, and multitasking skills.
• Strong written and verbal communication skills.
• High level of discretion and ability to handle confidential information.
• Proven ability to work independently and collaboratively.
• Experience with project coordination is advantageous.
• Detail-oriented with a strong commitment to accuracy.

• Overseeing and managing key administrative processes and systems to ensure efficiency and accuracy.
• Coordinating cross-departmental projects, tracking progress, and ensuring deadlines are met.
• Managing executive calendars, scheduling meetings, and preparing necessary documentation.
• Handling sensitive and confidential information with the utmost discretion.
• Developing and maintaining efficient filing systems, both digital and physical where applicable.
• Acting as a key point of contact for internal and external stakeholders, addressing inquiries professionally.
• Assisting in the preparation of reports, presentations, and financial documentation.
• Identifying opportunities for process improvement and implementing solutions to enhance administrative workflows.
• Providing training and guidance to junior administrative staff as needed.
• Ensuring compliance with company policies and procedures.

• Manage executive calendars and appointments.
• Organise and coordinate meetings and events.
• Prepare agendas, minutes, and reports.
• Handle correspondence and communications.
• Assist with project coordination.
• Manage office supplies and resources.
• Implement administrative process improvements.
• Provide support to senior management.
• Maintain filing systems and databases.
• Act as a point of contact for internal and external queries.