1102 Administrative Staff jobs in Birkenhead

This is a great opportunity to join a fast growing award-winning social value driven business. They offer a ‘customer first’ way of working, and also create a diverse and inclusive workplace, encouraging their employees to grow and achieve through support and shared values.

1. JOB PURPOSE

The postholder will play a key role in supporting the smooth, day-to-day running of the business, with particular focus on the administrative aspects of all projects and the occasional provision of high-quality PA support to two Directors.

The role requires exceptional organisational skills, a proactive approach, and the ability to manage multiple priorities with discretion and professionalism. The postholder will provide exemplary customer service, liaising confidently with clients, stakeholders, and colleagues. Experience in customer-facing roles, including the use of booking and CRM systems, is essential.

2. KEY RESPONSIBILITIES

Administrative & Project Support

1. Maintain accurate and detailed records of all interactions with clients, partners, and stakeholders.
li>Arrange assessments by liaising with potential customers and Assessors, ensuring eligibility criteria are met.
2. Respond promptly and professionally to emails, telephone calls, and written correspondence; take and relay messages as required.
3. Ensure all files and documentation are stored and maintained appropriately to provide a clear audit trail.
4. Provide clear, accurate advice and support to householders.
5. Work collaboratively with the team to ensure all organisational targets are met.
6. Handle complaints with tact, diplomacy, and a solutions-focused approach.

PA Duties for Directors (Occasional Duties)

1. Manage diaries for two Directors, including scheduling meetings, appointments, and travel arrangements.
2. Manage email inbox of both directors, highlighting priorities and responding where possible.
3. Prepare agendas, take minutes, and follow up on actions from meetings as directed.
4. Manage confidential and sensitive information with the highest level of discretion.
5. Coordinate external and internal engagements, ensuring Directors are fully briefed and equipped.

3. KNOWLEDGE & EXPERIENCE:

The Administration Assistant will:

be exceptionally customer focussed with an outstanding telephone manner

be willing to learn and have a keen interest in housing and/or the environment

have demonstrable experience of administration, ideally with a project-based dimension;

have excellent time management and organisational skills

have good verbal and written communication skills

have strong IT skills with experience of ‘Bookings’, ‘Word’, ‘Excel’ and ‘PowerPoint’ and CRM systems such as HubSpot.

confidently function independently and be part of a team

have initiative and provide solutions

always go the extra mile

be self-motivated and committed to the company’s success

have the ability to manage conflicting priorities

BENEFITS

• Competitive s lary.
• Paid wellbeing hour every week.
• 25 days of holiday (plus Bank Holidays).
• Company pension scheme.
• Occupational sick pay.
• Enhanced Wellbeing initiatives.
• Free tea and coffee in the office.
• Frequent team days and social activities.
• Opportunity for career progression and training.
• A unique opportunity to contribute to a socially focused business that is making a positive difference.
• Paid unlimited volunteering days.

This is a great opportunity to join a fast growing award-winning social value driven business. They offer a ‘customer first’ way of working, and also create a diverse and inclusive workplace, encouraging their employees to grow and achieve through support and shared values.

• Manage incoming and outgoing mail and deliveries.
• Answer phone calls and direct inquiries appropriately.
• Greet visitors and manage the reception area.
• Schedule and coordinate meetings and appointments.
• Maintain office filing systems and records.
• Manage office supplies and inventory.
• Assist with travel arrangements for staff.
• Process invoices and manage expense reports.
• Provide general administrative support to the team.
• Ensure the office environment is well-maintained and organised.

• Proven experience as an Office Administrator or in a similar administrative role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent organisational and time management skills.
• Strong written and verbal communication skills.
• Attention to detail and accuracy.
• Ability to multitask and prioritise tasks effectively.
• Professional and friendly demeanour.
• Experience with (Specific CRM/Admin Software if applicable) is a bonus.

• Manage incoming and outgoing mail, emails, and phone calls.
• Maintain and update electronic filing systems and databases.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Prepare documents, reports, and presentations as required.
• Provide administrative support to management and staff.
• Manage office supplies and inventory.
• Handle internal and external stakeholder inquiries.
• Assist with the onboarding process for new remote employees.
• Organise and maintain digital records and archives.
• Support the implementation and improvement of remote office procedures.

• Proven experience as an Office Administrator or in a similar administrative role.
• Excellent organisational and time-management skills.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other common office software.
• Experience with remote collaboration tools (e.g., Zoom, Microsoft Teams, Slack).
• High level of accuracy and attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently and manage workload effectively in a remote setting.
• Proactive approach to problem-solving and task completion.
• Discretion and ability to handle confidential information.
• A commitment to maintaining efficient and organised remote operations.

Office Administrator / Resourcer

ABS Commercial Solutions are a professional services business who work across Utilities and infrastructure, highways, Civil Engineering and Rail.

We are looking for an Office Administrator / Resourcer to add to our team to help with general Administration and helping source new candidates

Key Responsibilities:

• Adding Jobs and clients to the system and following the process through on the ATS from CV search, CV sent, interview and offer.
• Add and write up vacancy take on forms to send to the client to sign off and then add to the relevant jobs
• Sourcing candidates via LinkedIn and messaging via campaigns and then organising interviews and uploading candidate details to the ATS
• CV formatting and writing up candidate profiles
• Writing up interview notes and adding to the system
• Quality checking CVs / candidate files and system tags
• Creating a weekly jobs list to send to our data base
• Help create and send out BD emails via source whale to Key target clients
• Finding Emails / telephone numbers for clients / candidates Via Dux Soup, SourceWhale and Lusha
• Creating content for LinkedIn
• Market research
• Mapping clients for key contacts and information
• Updating all trackers and KPI documents
• Meeting notes / follow up
• Writing up Targets and objectives

The ideal candidate will have:

• 3 years' experience in a similar role
• An ambitious can-do attitude
• High levels of resilience and self-motivation
• Commercial awareness
• Strong communication and people skills

What you can expect from us:

• Up to 32k
• Training and development
• Career progression
• Hybrid working

We're looking for a confident and organised Sales Office Assistant to support our client's busy sales team. This role involves a mix of administration, customer service, and outbound calling to help grow the business and keep operations running smoothly.

Location: Liverpool, Knowsley

Hours: Full-time, Monday - Friday

Type: Temporary / FTC (3 months)

Salary: 12.30-12.50 per hour

Key Responsibilities

• Sales Support & Lead Generation: Make outbound calls to potential and existing customers
• Qualify leads and book appointments for Account Managers
• Research and generate new business opportunities
• Log calls and customer interactions in CRM system
• Customer Service & Order Management: Enter orders into the ERP system
• Coordinate with production, warehouse, and logistics teams

What You'll Need

• Experience in outbound calling, telesales, or customer service
• Strong communication and listening skills
• Proficiency in Microsoft Excel and general IT systems
• Ability to work independently and manage time effectively

Desirable Experience:

• CRM system experience
• Language skills for export markets

What's in It for You

• Be part of a supportive and innovative team
• Opportunity to grow your skills in sales and operations
• Work with a company that values sustainability, teamwork, and excellence

Interested? Apply today and take the next step in your sales and customer service journey with Adecco!

Branch: Adecco Liverpool

For more job opportunities and general updates from Adecco, please follow us on our new Facebook page (url removed)>

Adecco aim to respond to all applicants, however due to the large volume of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notification that you have not been short-listed on this occasion.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We're looking for a confident and organised Sales Office Assistant to support our client's busy sales team. This role involves a mix of administration, customer service, and outbound calling to help grow the business and keep operations running smoothly.

Location: Liverpool, Knowsley

Hours: Full-time, Monday - Friday

Type: Temporary / FTC (3 months)

Salary: 12.30-12.50 per hour

Key Responsibilities

• Sales Support & Lead Generation: Make outbound calls to potential and existing customers
• Qualify leads and book appointments for Account Managers
• Research and generate new business opportunities
• Log calls and customer interactions in CRM system
• Customer Service & Order Management: Enter orders into the ERP system
• Coordinate with production, warehouse, and logistics teams

What You'll Need

• Experience in outbound calling, telesales, or customer service
• Strong communication and listening skills
• Proficiency in Microsoft Excel and general IT systems
• Ability to work independently and manage time effectively

Desirable Experience:

• CRM system experience
• Language skills for export markets

What's in It for You

• Be part of a supportive and innovative team
• Opportunity to grow your skills in sales and operations
• Work with a company that values sustainability, teamwork, and excellence

Interested? Apply today and take the next step in your sales and customer service journey with Adecco!

Branch: Adecco Liverpool

For more job opportunities and general updates from Adecco, please follow us on our new Facebook page (url removed)>

Adecco aim to respond to all applicants, however due to the large volume of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notification that you have not been short-listed on this occasion.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

• Manage incoming and outgoing communications, including emails, calls, and mail.
• Schedule and coordinate meetings, appointments, and travel arrangements for team members.
• Maintain and update digital filing systems, databases, and records.
• Prepare reports, presentations, and correspondence as required.
• Provide administrative support to various departments, including HR, Finance, and Operations.
• Manage office supplies inventory and coordinate procurement as needed.
• Assist with onboarding new remote employees, ensuring they have the necessary resources.
• Handle basic bookkeeping and expense tracking.
• Act as a point of contact for internal and external queries.
• Ensure compliance with company policies and procedures in all administrative tasks.
• Support the organization of virtual team events and activities.

• Proven experience as an Office Administrator, Virtual Assistant, or in a similar administrative role.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Strong written and verbal communication skills.
• Ability to multitask, prioritize effectively, and meet deadlines.
• Proactive approach with a keen eye for detail.
• Experience working remotely and managing tasks independently.
• Familiarity with cloud-based productivity tools (e.g., Slack, Asana, Trello) is a plus.
• High school diploma or equivalent; further qualifications in administration are advantageous.
• Based in the UK, ideally near Liverpool, Merseyside, UK , for potential future team gatherings.

Are you confident, well-presented, and ready to be the friendly face of a busy, fast-paced office? Our client is seeking a proactive and grounded individual to join their team in a permanent, full-time, front-of-house role.

This isn't just any Administration job - you'll be the first point of contact for a wide range of visitors and callers every day. Your professionalism, excellent communication skills, and calm demeanor under pressure will be key to representing the company positively. You'll interact with diverse people and situations, so being adaptable, sharp, and ready to pitch in when needed is essential. If you enjoy variety and thrive in a people-focused environment, this could be the perfect role for you.

• A strong work ethic and a positive, can-do attitude
• Confidence in dealing with people from all walks of life, always presenting yourself professionally
• Resilience and the ability to handle challenging conversations with tact and professionalism
• Thick skin - you won't be fazed by direct feedback or high-pressure situations
• A quick thinker who's practical, organised, and switched on
• Comfortable working in a dog-friendly office (we have two large dogs in residence!)

• Monday to Friday: 09:45 - 16:15
• Every other Saturday: 10:00 - 14:00
• Flexible hours available (however, Saturdays are a must)

Previous experience in a front-of-house or customer-facing role is a plus, but not essential - what really matters is your attitude, reliability, and natural people skills.

If you're ready to be the welcoming face of a busy office where no two days are the same and you're confident in your ability to handle whatever comes your way, we'd love to hear from you - apply today!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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