19 Admissions Officers jobs in the United Kingdom
Student Services Manager
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Student Services Manager
Student Services Manager
Contract: Permanent/Full Time
Hours: 37 hours per week
Salary: £32,315 per annum
Location: - Southampton (Totton College)
We are Nacro. We see your future, whatever the past.
We believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.
That's why our housing, education, justice and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it's why we fight for their voices to be heard and campaign together to create lasting change.
What We Offer
- Autonomy and leadership in shaping front-line student services and enhancing the student journey.
- Direct impact on the lives of students through inclusive, responsive, and high-quality support.
- A small, dedicated team to lead and develop, with opportunities to coach and mentor.
- Cross-college collaboration on events and initiatives that promote engagement and wellbeing.
- Professional development through INSET training delivery, performance reviews, and continuous improvement projects.
- Access to digital tools and systems to innovate and streamline service delivery.
- A values-driven organisation committed to inclusion, safeguarding, and student success.
Who Are We Looking For?
We're looking for someone who is passionate about improving the student experience and ensuring every learner receives the support they need to succeed.
You'll be someone who thrives in a dynamic, student-facing environment, with a strong background in customer service, administration, and team leadership.
You'll bring:
- Experience in managing or supervising front-line services.
- Knowledge of student support systems, financial aid, and safeguarding.
- A proactive mindset for service improvement and innovation.
- Strong communication and leadership skills.
- A commitment to inclusion, wellbeing, and continuous development.
What Will I Be Doing as a Student Services Manager?
As a key leader within the Education Centre Operations team, you'll:
- Lead front-line services including reception, enquiries, and student advice.
- Manage a team of College Services Advisors, supporting their development and performance.
- Coordinate student engagement events such as open days, enrolment, and careers fairs.
- Oversee student records and financial support schemes, ensuring accuracy and compliance.
- Champion service improvement, using data and feedback to enhance delivery.
- Collaborate across departments to ensure a seamless and inclusive student journey.
- Support safeguarding and data protection protocols, acting as a key contact for compliance.
Duties and Responsibilities Include but Are Not Limited To:
- Strategic oversight of student-facing services and ensuring a high-quality customer experience.
- Monitoring and improving the quality of information, advice, and guidance provided to students.
- Coordinating cross-college events that support student engagement and progression.
- Managing financial support schemes such as Free School Meals and bursaries.
- Ensuring compliance with student record systems and regulatory requirements.
- Leading and developing the College Services Advisors team through coaching and performance reviews.
- Driving innovation and continuous improvement in service delivery using digital tools.
- Supporting safeguarding practices and contributing to audit and compliance reviews.
- Acting as a key point of contact for students and stakeholders, promoting inclusion and wellbeing.
There is flexibility in the working hours either 8am start or 5pm finish : 8.00am to 4pm 8.30am to 4.30pm or 9.00am to 5pm
Please note that interviews will start week commencing 29th September 2025.
Next steps?
Please click on the 'Apply now' button to apply online.
Student Services Manager
Posted today
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Job Description
Job Title:
Student Services Manager
Location:
1 Oakwood Square, Cheadle Royal Business Park, Cheadle, SK8 3SB
Department:
Operations
Salary & Benefits:
£40,000 – subject to contract
Contract:
Permanent, full-time
Working arrangements:
4 days office-based/ 1 day from home
About the Role
We are seeking an experienced and motivated
Student Services Manager
to join our Operations team. This is a key leadership role overseeing the effective management and letting of student accommodation.
You will take ownership of maximising occupancy, managing tenancy processes, and ensuring an exceptional student experience, while leading a dedicated Student Services team. This role requires strong operational management, previous line management experience, excellent communication skills, and the ability to drive continuous improvement across student accommodation services.
Key Responsibilities
Operational Management
- Lead and manage the day-to-day operations of student accommodation lettings.
- Monitor and report on KPIs, including tenancy management, rent collection, arrears, and compliance.
- Develop and implement policies, procedures, and service standards to ensure excellence.
- Support new acquisitions, including system setup, administration, and compliance.
- Act as main contact for StuRents (booking/lettings system), ensuring it meets business needs.
Leadership & Team Development
- Line manage and support the Student Services team to achieve service excellence.
- Set clear objectives and performance targets.
- Deliver training and awareness sessions for site managers and their teams.
- Foster a collaborative and positive working culture.
- Liaise with finance teams on site-specific and operational queries.
- Occasionally visit student accommodation sites to support operational needs.
About You
We're looking for someone with a proven track record in
student accommodation, lettings, property management, or student services
who thrives in a fast-paced environment.
You will have:
- Experience in managing teams and driving performance.
- Strong leadership, communication, and negotiation skills.
- Excellent organisational and multitasking abilities.
- Proficiency with Excel and confidence using various systems.
- High attention to detail and accuracy.
- Strong interpersonal skills and a positive, proactive attitude.
You are:
- A natural leader who strives for excellence.
- A team player who can also work independently.
- Calm under pressure, enthusiastic, and self-driven.
Why Join Us?
This is a fantastic opportunity to take on a leadership role within a growing organisation, where you'll have the chance to shape student services, develop your team, and contribute to the success of our accommodation portfolio.
How to Apply:
If this sounds like the right role for you, please submit your CV to
Finance Adviser (Student Services)
Posted 1 day ago
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22.5 hrs per week, 52 weeks year
£30,138 - £2,134 (Actual 8,327 - 9,540 per annum)
Are you passionate about empowering students and supporting them to fulfil their potential? Do you already work with young people providing advice and guidance, or perhaps you work in banking or accounting and would like to give something back to the community by working in your local College?
We are looking for a Finance Adviser to sit within our Advice and Guidance team in Student Services. We are looking for someone who is good with numbers and has the ability to manage a large budget, helping the college to process the student bursary applications for those in need. The ideal candidate will possess excellent communication and presentation skills and have a desire to help students succeed. We can invest in your professional development which will be fully supported along the way and could include a Level 4 IAG qualification.
The post would be based in the Advice Shop at our busy Norwich campus on Ipswich Road, but may include occasional visits to our other campuses in Easton and North Walsham. Working with likeminded people, the role requires an empathetic approach, team work, flexibility and problem solving skills to deal with the variety, and sometimes complex, enquiries we receive. The work requires a methodical approach, excellent attention to detail as well as research and analytical skills.
General day to day duties would include providing financial advice and guidance to potential students through drop-in appointments, emails and telephone enquiries. Support for existing students will be in the form of drop-in appointments, presenting financial support workshops and talks, enabling students to secure any financial support available to them and help remove barriers to learning. Assessing bursary applications in line with Government funding guidelines, the successful candidate will need to know about FE and HE funding options and charity bursaries, or have the ability to interpret and retain Government funding guidelines and legislation, committing to updating knowledge throughout the year.
There is also an administrative element to the post involving bursary application form processing and awarding payments to current students, using MS Excel, student contact system EBS and bespoke bursary payment system Pay My Student.
The post will include some evening and weekend work throughout the year. The ideal candidates will have experience of working in Finance, Advice & Guidance and/or have a background in education. However we are open to applications from anyone with relevant transferable skills and are able to mentor new staff.
The role is being offered as a permanent, part time position with excellent benefits. Working days could be flexible but will primarily be between 8.30-5pm Monday to Thursdays and 8.30-4.30 on Fridays. There would also be some occasional Saturday or evening work to cover open days or enrolments throughout the year.
If you would like to ask any questions about this post, please feel free to contact Alexandra Miller, IAG & International Manager.
Closing date: Sunday 9th November 2025 at midnight
Interview date: Thursday 20th or Friday 21st November 2025
To apply please go to our website by clicking on the 'apply on company website' button.
As a College we are required to undertake various Safer Recruitment checks as set out within the guidance from the Department for Education Keeping Child Safe in Education. We require all staff to undertake an enhanced Adult and Child Workforce DBS Check and to register with the DBS Update Service. Please note: From 28 November 2020 the government implemented changes to the filtering rules, and we have been instructed that we cannot accept any update service checks on DBS certificates that have been issued before this date. Therefore, a new one must be completed with City College Norwich.
Admissions Officer (P2025063) - London
Posted 3 days ago
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Our University
Ravensbourne University London is a dynamic institution at the intersection of creativity, business, and technology. Based in London’s Design District in the heart of North Greenwich, we are home to a diverse, global community in one of the world’s most vibrant business and creative hubs.
The Role
We are recruiting for 2 positions. 1 x Perm and 1 x Fixed Term (9 months)
We are seeking an Admissions Officer to join our dynamic team, delivering an efficient, customer-focused admissions experience for both domestic and international applicants. From application submission to enrolment, the Admissions team plays a vital role in creating a welcoming and supportive journey for future Ravensbourne students.
As an Admissions Officer, you will manage and process applications across a range of Undergraduate and Postgraduate courses. A key part of the role is reviewing applications to ensure accuracy, due diligence, and compliance with Ravensbourne’s quality standards. You will also be responsible for issuing Confirmations of Acceptance for Studies (CAS) to international applicants, ensuring compliance with UKVI regulations.
As a primary contact for applicants, you will handle phone and email inquiries professionally and efficiently, offering guidance on CAS issuance, visa applications, fee status assessments, and more. Providing outstanding service at every stage of the process is at the heart of this role.
The Candidate
The ideal candidate will have experience in Higher Education admissions, with a strong understanding of CAS issuance, application processing, and international qualifications. Attention to detail is essential, as you will be responsible for ensuring compliance with policies and procedures, including visa and CAS regulations.
You should be comfortable working to key performance indicators (KPIs) and managing multiple priorities in a fast-paced environment. While experience with the SITS student records system is preferred, familiarity with any university admissions system is beneficial.
We are looking for proactive candidates who can think creatively about admissions processes and suggest improvements to enhance the applicant experience.
We Offer
- Generous leave
- We operate a hybrid working model of on-site and working from home for most of our posts
- Talk to us about hybrid working
- Competitive Pension Scheme
- An Employee Assistance programme
- A cycle-to-work scheme
Closing Date: 26 Oct 2025
Unit: Professional
Salary: From £36,571 per annum
Senior Admissions Officer, CAS
Posted 7 days ago
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Job Description
- Salary: From £31K
- Hours: 35 per week
- Contract type: Fixed-Term Contract for 6 months (secondment cover)
- Closing date: Midnight, Tuesday 28th October
We are seeking a Senior Admissions Officer, CAS to liaise directly with future Regent’s University London students and maintain CAS records for all our sponsorship bearing students.
Admissions is the frontline of our business. The team performs a key role in recruiting high-quality students from around the globe. You will assess the CAS process for all new visa bearing students and will be process driven, with a focus on the operational aspects of complying with the University’s duties as sponsor under the Student Route regulations.
To be successful, you will be a strong user of data/applicant management programmes and software (such as PowerBI, SITS, Salesforce) and will have knowledge of HESA, UKVI and UKCISA. Personalised education is what we do, and we believe that every student is unique and exceptional, so you’ll also be customer focused with great communication skills and a strong interest in the student journey.
This is a fixed-term contract to cover a secondment and will be for approximately 6-months.
We would expect the successful candidate to be able to commence in the role as soon as possible (end of November at the latest).
Interviews will likely be held on Thursday 6th and Friday 7th November.
About us
Regent’s University London is a private university right in the heart of Royal Regent’s Park. We offer bespoke undergraduate and postgraduate education that begins with the individual, focussing on each student’s talents, potential, and aspirations.
Our study areas include business and management; liberal studies and humanities; fashion and design; film, media and performance; psychotherapy and psychology; as well as pathway qualifications in English language and other modern foreign languages.
We are a small, friendly and supportive University offering great benefits for our staff including:
- 30 days annual leave plus bank holidays and additional discretionary closure days over Christmas
- Beautiful campus in the heart of Regent's Park, a short walk from Baker Street station
- A range of great facilities on our stunning campus including free tea and coffee, flexible working spaces and free use of the campus tennis court and sport pitch
- Membership of a group personal pension scheme with a 7% minimum contribution by the University, with up to 10% contribution by the University
- Loans of up to £0,000, to include covering daily travel costs, rental deposits and bicycles
- Benenden medical cover - allowing access to medical services where there is delay in receiving NHS treatment
- Employee discount service
- £6 day allowance to spend in University catering outlets (when onsite)
- Blended (hybrid) and flexible working supported across the University, depending on the requirements of the role
Unfortunately, we will be unable to consider your application if you do not already have the right to work in the UK. We are unable to offer visa sponsorship for this post.
Resident Admissions Officer-Hammerson House(North London)
Posted today
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Resident Admissions Officer-Hammerson House(North London)
Posted today
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JOB SUMMARY
· To liaise with Residents, Relatives, social workers and ICBs to process all admission administration to ensure a smooth admission into the home.
· To act as administrative support for the Resident Services Department.
DUTIES AND RESPONSIBILITIES
1. Represent Nightingale Hammerson and our outstanding care homes in a friendly and professional manner.
2. Respond to telephone and email enquiries, providing relevant information as necessary
3. Manage and update the database concerning external enquiries, responses, and conversions, while delivering regular analyses of the data.
4. Collate information packs, ensuring departmental information is up to date.
5. Record all new admissions in the database, ensuring accurate contact and fee details are entered, and that resident occupancy documentation is scanned and uploaded to the database.
6. Engage in initial discussions regarding financial matters with residents and their families, explaining the implications of transitioning to Nightingale Hammerson.
7. Conduct tours of Nightingale/ Hammerson House
8. Follow-up with prospective Residents on a regular basis via phone and email, maintaining waiting list where required.
9. Oversee and participate in the pre- admission process for permanent or respite admissions at Nightingale Hammerson, including liaison with local authorities and ICBs and Relatives regarding funding arrangements.
10. Communicate with Nightingale Hammerson's clinical and non-clinical teams regarding enquiries, admissions and arrival of new Residents
11. Creating PCS accounts for all new Residents.
12. Support Resident Services Coordinators in all communications with residents and their families from the pre-admission stage through to the end of life.
13. Collaborate with other members of the Resident Services team to ensure a seamless transition for Residents into Nightingale Hammerson, maintaining regular contact with Residents and their families throughout the process.
14. Maintain the marketing websites (carehome.co.uk, carechoices.co.uk and carefind.co.uk) ensuring information is updated and news stories shared.
15. Be accountable for delivering and reporting on Key Performance Indicators (KPIs) as established.
16. Perform additional duties within the scope of the position as required from time to time.
GENERAL REQUIREMENTS
· Excellent verbal and written communication skills
· Experience of working with older people
· Knowledge and an understanding of dementia
· An understanding and respect for the Jewish faith and customs
· Good customer service skills
· Experience in using a database and Microsoft Office
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Resident Admissions Officer-Hammerson House(North London)
Posted today
Job Viewed
Job Description
JOB SUMMARY
· To liaise with Residents, Relatives, social workers and ICBs to process all admission administration to ensure a smooth admission into the home.
· To act as administrative support for the Resident Services Department.
DUTIES AND RESPONSIBILITIES
1. Represent Nightingale Hammerson and our outstanding care homes in a friendly and professional manner.
2. Respond to telephone and email enquiries, providing relevant information as necessary
3. Manage and update the database concerning external enquiries, responses, and conversions, while delivering regular analyses of the data.
4. Collate information packs, ensuring departmental information is up to date.
5. Record all new admissions in the database, ensuring accurate contact and fee details are entered, and that resident occupancy documentation is scanned and uploaded to the database.
6. Engage in initial discussions regarding financial matters with residents and their families, explaining the implications of transitioning to Nightingale Hammerson.
7. Conduct tours of Nightingale/ Hammerson House
8. Follow-up with prospective Residents on a regular basis via phone and email, maintaining waiting list where required.
9. Oversee and participate in the pre- admission process for permanent or respite admissions at Nightingale Hammerson, including liaison with local authorities and ICBs and Relatives regarding funding arrangements.
10. Communicate with Nightingale Hammerson's clinical and non-clinical teams regarding enquiries, admissions and arrival of new Residents
11. Creating PCS accounts for all new Residents.
12. Support Resident Services Coordinators in all communications with residents and their families from the pre-admission stage through to the end of life.
13. Collaborate with other members of the Resident Services team to ensure a seamless transition for Residents into Nightingale Hammerson, maintaining regular contact with Residents and their families throughout the process.
14. Maintain the marketing websites (carehome.co.uk, carechoices.co.uk and carefind.co.uk) ensuring information is updated and news stories shared.
15. Be accountable for delivering and reporting on Key Performance Indicators (KPIs) as established.
16. Perform additional duties within the scope of the position as required from time to time.
GENERAL REQUIREMENTS
· Excellent verbal and written communication skills
· Experience of working with older people
· Knowledge and an understanding of dementia
· An understanding and respect for the Jewish faith and customs
· Good customer service skills
· Experience in using a database and Microsoft Office
Admissions & Assessment Officer
Posted today
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Admissions & Assessment Officer
Posted today
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