131 Adventure Tourism jobs in the United Kingdom

Head of Operations - Adventure Tourism

EH1 1AB Edinburgh, Scotland £55000 Annually WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client, a leading operator in the adventure tourism sector, is looking for an experienced Head of Operations to oversee all aspects of their exciting activities and customer experiences. This pivotal role, based primarily in **Edinburgh, Scotland, UK**, with hybrid flexibility, will be instrumental in ensuring the seamless delivery of high-quality adventure holidays and day trips. You will be responsible for managing a team of operational staff, including guides, support personnel, and logistics coordinators, ensuring they are well-trained, motivated, and adhere to stringent safety protocols. Key duties include developing and implementing operational strategies to enhance efficiency and customer satisfaction, managing budgets and financial performance for the operations department, and overseeing the procurement and maintenance of equipment and facilities. You will also play a crucial role in risk assessment and management, ensuring compliance with all relevant health and safety regulations within the outdoor and adventure environment. Developing new operational procedures and exploring innovative ways to improve service delivery will be a core part of your remit. Collaboration with the marketing and sales teams to align operational capabilities with business goals is also essential. The ideal candidate will have a proven background in operations management, preferably within the hospitality, tourism, or outdoor pursuits industry. Strong leadership, decision-making, and problem-solving skills are required. A passion for adventure and a commitment to delivering exceptional customer service are vital. You should possess excellent organizational and communication skills and be comfortable working in a fast-paced, dynamic environment. Understanding of the Scottish tourism landscape would be a significant advantage. This role offers a fantastic opportunity to shape the future of adventure tourism operations in a beautiful setting.
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Reservations Supervisor - Tour Operator

Greater London, London Travel Trade Recruitment Limited

Posted 6 days ago

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Job Description

full time

Amazing opportunity for a Reservations Supervisor you will be working for a Worldwide Tour Operator offering a first-class service for a luxury brand. As a Reservations Supervisor you must have an excellent telephone manner, be computer literate with the Amadeus system and good sales and customer service skills.
Key Duties:
* Handling incoming calls on all existing bookings - B2B & B2C
* Maintaining phone system extensions and call centre set ups - making sure everyone's mobile apps are logged in and working correctly.
* Monitoring the webchat functionality and usage / conversions on queries.
* Daily reviews with Admin to monitor confirmations/ chasers and booking cancellations overview.
* Working with Operations and Commercial Director and the team on incoming emails to Customer Services responses and quotes
* Checking PNR's, Flight Updates & Queues are actioned promptly by the Flight team and Res agents
* Create a Retention centric sales environment
* Develop a team progress and training system based on Balance Scorecard achievements
* Post Covid Team initiation and team build

Skills Required:
* Experience in using Amadeus
* To offer expert knowledge and advice on destinations
* Persuasive and confident individual who can adapt to differing circumstances and is comfortable selling a luxury brand.
* Developing excellent time management skills with the team
* Up selling to maximise revenue on bookings
* To efficiently perform all administrative duties associated with the role
* Responsible for the selling of tailor-made holidays to worldwide destinations and to support the reservation team when advice is needed to secure a booking
* Driven to achieve Company targets

The Package:
* Salary: from 26,000 - 31,000
* Plus, Target personal and group achievement Commission

Interested:
* Please click to 'APPLY@
* Or contact email (url removed)

This advertiser has chosen not to accept applicants from your region.

Reservations Supervisor - Tour Operator

London, London £26000 - £31000 Annually Travel Trade Recruitment Limited

Posted 6 days ago

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Job Description

permanent

Amazing opportunity for a Reservations Supervisor you will be working for a Worldwide Tour Operator offering a first-class service for a luxury brand. As a Reservations Supervisor you must have an excellent telephone manner, be computer literate with the Amadeus system and good sales and customer service skills.
Key Duties:
* Handling incoming calls on all existing bookings - B2B & B2C
* Maintaining phone system extensions and call centre set ups - making sure everyone's mobile apps are logged in and working correctly.
* Monitoring the webchat functionality and usage / conversions on queries.
* Daily reviews with Admin to monitor confirmations/ chasers and booking cancellations overview.
* Working with Operations and Commercial Director and the team on incoming emails to Customer Services responses and quotes
* Checking PNR's, Flight Updates & Queues are actioned promptly by the Flight team and Res agents
* Create a Retention centric sales environment
* Develop a team progress and training system based on Balance Scorecard achievements
* Post Covid Team initiation and team build

Skills Required:
* Experience in using Amadeus
* To offer expert knowledge and advice on destinations
* Persuasive and confident individual who can adapt to differing circumstances and is comfortable selling a luxury brand.
* Developing excellent time management skills with the team
* Up selling to maximise revenue on bookings
* To efficiently perform all administrative duties associated with the role
* Responsible for the selling of tailor-made holidays to worldwide destinations and to support the reservation team when advice is needed to secure a booking
* Driven to achieve Company targets

The Package:
* Salary: from 26,000 - 31,000
* Plus, Target personal and group achievement Commission

Interested:
* Please click to 'APPLY@
* Or contact email (url removed)

This advertiser has chosen not to accept applicants from your region.

Tour Operator Product Executive

B1 Birmingham, West Midlands Travel Trade Recruitment

Posted 5 days ago

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Job Description

Product Executive - Tour Operator - Hybrid - South-East Birmingham. Leading Tour Operator is keen to recruit an experienced Cruise Product Executive to source and negotiate on cruise and land product, especially late availability, to promote some great deals to their trade partners, whilst having a keen eye for profit margins. This role involves assisting in market research, product planning, prom
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
Please click on the apply button to read the full job description

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Managing Director - Specialist Travel / Tour Operator

Basingstoke, South East Tiro Partners Limited

Posted 1 day ago

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Job Description

Managing Director – Specialist Tour Operator

Location: Basingstoke (Hybrid working)

Salary: £80,000 – £00K + Performance Bonus + Potential Long-Term Incentives


Are you a commercially driven, culturally curious leader with a passion for travel and customer experience?


We’re searching for an ambitious Managing Director to lead a well-established, niche tour operator offering premium, themed small-group tours to discerning global clientele. With strong foundations, a loyal customer base, and exciting growth opportunities on the horizon, this is an opportunity to shape the future of a business known for delivering high-quality, immersive travel experiences.


The Opportunity

As Managing Director, you will:

  • Drive business growth through the development of new themes (e.g. art, music, geology) alongside established historical and cultural itineraries
  • Explore bespoke travel opportunities and strengthen relationships with UK/US institutional partners
  • Expand international markets and enhance client acquisition strategies
  • Lead, inspire, and optimise a small but dedicated team
  • Oversee operations, product, marketing, customer service, and finance functions
  • Champion service quality, ensuring consistently high feedback from clients
  • Introduce operational efficiencies and explore tech/AI tools to support scale


You’ll Be a Great Fit If You:

  • Are a proven senior leader (Director, Managing Director, General Manager, Sales Manager (or similar) with SME or service-led experience
  • Thrive in a hands-on environment and naturally build trust with your team
  • Can manage high expectations and service delivery for high-net-worth customers (avg. trip value £3.5 )
  • Bring a commercial mindset and are confident building strategic growth plans from the ground up
  • Have strong financial literacy (P&L, forecasting, budgeting)
  • Are energised by building lasting customer relationships and expanding brand reach


Experience in the travel or education/cultural sector is desirable but not essential if you share the company's values and vision.


Why Join?

  • Shape the future of a unique travel business with a premium customer base
  • Opportunity to lead with autonomy, creativity, and strategic influence
  • Supportive environment with scope for long-term personal and professional growth
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Travel Consultant

HP9 Forty Green, South East SelectStaff Recruitment

Posted 2 days ago

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Job Description

full time

Travel Sales Specialists wanted to join a dynamic, fun and growing bespoke organization. An exciting opportunity, that offers a friendly and inspirational workplace with ongoing training, continual development, a strong social committee and the opportunity to further successful careers within the travel industry.

This is a full-time office based role, reporting directly to the Sales Manager.

ROLE:

  • Answering and responding to all enquiries and brochure requests in a prompt and professional manner.
  • li>Creating and producing imaginative itineraries using expert knowledge.
  • Managing a portfolio of personal clients.
  • Creating a brilliant, ongoing and accessible relationship with your guests.
  • Managing booking administration from enquiry to return.
  • Attending shows, exhibitions and events on behalf of the company when necessary (this may include weekends).
  • Working to sales targets and KPIs set on a monthly, quarterly and annual basis (individual & team).

REQUIREMENTS:

  • A natural affinity for sales and customer service, with a passion for travel.
  • Minimum 3 years in travel sales.
  • ravel or luxury brand sales experience required.
  • Knowledge of airline GDS preferred but not essential.
  • Excellent organisational and presentation skills.
  • Smart, professional and passionate disposition.
  • Outstanding communication skills and attention to detail
  • Hands on approach and a willingness to be part of a dynamic team.
  • Working knowledge of Microsoft Office.

MORE INFO:

  • Target based bonus
  • Continual training and development
  • 28 days annual leave inclusive of bank holidays – rising with length of service
  • < i>Additional day off for your birthday
  • Company pension scheme
  • Travel benefits and educational trips
  • Travel insurance for business trips
  • Flight incentive scheme
  • Monday to Friday 9:00am – 5:30pm

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Travel Consultant

Wood Green, London Travel Trade Recruitment Limited

Posted 5 days ago

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Job Description

full time

Our client is a luxury and mid-range villa rentals across the Mediterranean and beyond. We create tailor-made holidays for discerning clients, offering beautiful properties along with exceptional, highly personal service. We're now seeking a highly organised, self-driven Villa Sales Consultant to join our growing team.

What We're Looking For
We are looking for a motivated individual who can take ownership, gets things done, and wants to grow with the business.

You'll thrive here if you:
- Stay calm and focused under pressure.
- Love to keep everything neat, tracked, and followed up.
- Are proactive, punctual, and fully engaged in delivering value to clients.
- Want to work in a company where your contribution really matters.
- Not deterred by complex booking requests.

Your Role
As a Sales Consultant, you'll:
- Handle customer enquiries (email, phone, web chat, walk-ins).
- Match clients to their perfect villa or apartment.
- Craft tailor-made packages with varying degrees of complexity including car hire, yacht charters, chef services, etc.
- Follow up professionally to close bookings and ensure smooth communication.
- Maintain accurate records of all enquiries and tasks.
- Keep yourself organised and constantly learning - we'll support you, but you'll drive your own success.

Key Requirements
- Proven success in meeting sales targets or KPIs.
- Exceptionally organised - notes everything, forgets nothing.
- Works independently with minimal supervision.
- Excellent written and verbal communication.
- Professional telephone manner.
- Experience in luxury travel sales or a related role is ideal.
- Quick learner with strong initiative - not afraid to dive into systems and villa knowledge.
- Confident multitasker who thrives in a busy sales environment.
- Based in London or able to commute regularly for in-office days.

Nice to Have
- Knowledge of Croatia, Greece, Spain, Portugal, Italy, Turkey, or Montenegro/Mediterranean
- Experience with booking systems and tools.
- Driving license preferred (for villa inspections broad).
- Interest in boutique travel and a good eye for detail.

Working Environment & Benefits
- Friendly team in a modern office on a busy North London high street
- Option for hybrid working after training (typically 3 days in-office).
- Educational/other travel opportunities.
- A real chance to make an impact in a growing business.

Email your CV to: (url removed)

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Travel Consultant

SY1 Shrewsbury, West Midlands Travel Trade Recruitment Limited

Posted 6 days ago

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Job Description

full time

We are looking for Travel Sales Superstars who have worked in the Travel industry for this leading independent Travel Agency to work in their branch located in the Shrewsbury area. Are you experienced in helping customers face to face on a daily basis selling and tailor making holidays to worldwide destinations to suit each client's requirements? If so read on! A passion for travel is essential along with knowledge and/or personal experience of main European and Worldwide travel destinations as your knowledge will assist you in advising clients on their best holiday options. My client is looking for

Part Time experienced Travel Consultants!

JOB DESCRIPTION:

* Working face-to-face and over the phone taking enquires from customers.

* Quoting holidays and converting these to bookings.

* Offering excellent customer service, dealing with complaints in a calm and diplomatic manner.

* Keeping your product and brand knowledge up to date whilst having in- depth knowledge of the company's brochures and destinations.

* You can expect to be dealing with dynamic packaging/tailor-made itineraries, along with package holidays.

EXPERIENCE REQUIRED:

The successful candidate will have a strong travel background ideally within a retail travel environment.

You will be passionate about the travel industry with excellent customer service skills.

THE PACKAGE

You will receive a competitive salary in the region of 25-27K PRO ROTA FOR 3 DAYS depending on experience plus commission and bonuses.

3 days ideally and can be flexible with hours and days.

You will also achieve educationals and other travel industry benefits!

INTERESTED:

Please follow the instructions to apply attaching your CV. This vacancy is being managed by Katy Gaskell I can be contacted on (phone number removed) or (url removed)

Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us!

Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually

This advertiser has chosen not to accept applicants from your region.

Travel Consultant

Dunure, Scotland Platinum Travel Recruitment Ltd

Posted 6 days ago

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Job Description

full time

We are collaborating with an award-winning agency, that offers a range of travel products across the globe for customers who are now seeking several experienced Travel Consultants  in the Paisley, Parkhead Forge & Troon areas of Scotland. Full & Part Time roles are available.

The experienced travel consultant must have sales experience within a UK based tour operator or travel agent and passionate about travel, clued up on customer service, and driven to be the best.

Generous salary, commission, travel parks and career progression are on offer for this exciting Travel Consultant opportunity.

Travel Consultant – Duties:

  • Selling and designing personalised packages and travel itineraries across Europe and Worldwide including USA, Caribbean, Asia, Indian Ocean, South America, Africa, Australia and beyond.
  • li>Building strong relationships with clients, understanding their travel goals to ensure repeat business and referrals.
  • Stay updated on the latest travel trends, destinations, and experiences to offer informed and exciting recommendations.
  • Maximize opportunities to upsell and cross-sell travel services and products, meeting or exceeding sales targets.

Travel Consultant – Essential Experience:

    < i>Sales experience working in the travel industry within a tour operator or travel agent and possess good knowledge of travel websites and booking systems.
  • Prove that you are sales-driven and have a passion for delivering excellent customer service.
  • Be able to communicate confidently.
  • Be able to tailor-make holidays to fit customer requirements when necessary.

Travel Consultant – Benefits:

    < i>Competitive base salary, with an excellent bonus scheme.
  • Coaching to assist you in achieving your full potential
  • Full or Part Time
  • Company perks including staff discounts on your own holidays and discounted gym memberships.
  • Pension scheme.

Several Travel Consultant roles available in the Paisley, Peakhead Forge, Troon areas of Scotland.

Please note due to the sheer volume of applications only suitable and experienced travel candidates will be contacted.

This advertiser has chosen not to accept applicants from your region.

Travel Consultant

M1 Ancoats, North West Platinum Travel Recruitment Ltd

Posted 6 days ago

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Job Description

full time

We are seeking a driven Travel Consultant , working remotely selling a range of luxury tours throughout the UK.

An exciting role with generous commission, varied job role and career progression.

The Travel Consultant role involves utilizing your core skills in customer service and sales techniques to assist clients in planning their trips. Your premium skills in negotiation and relationship building will enhance client satisfaction and loyalty.

Travel Consultant Duties:

  • Managing client enquiries & relationships.
  • li>Creating bespoke day tour itineraries based on client needs.
  • Managing requests, itinerary and bookings from travel agents.
  • Creation of customised itineraries.
  • Managing guide & supplier relationships.
  • Booking guides, tickets and other travel products.
  • Sourcing and booking client accommodation.

Travel Consultant - Essential Requirements:

  • Previous experience working for a tour operator, preferably providing bespoke itineraries for high-level clients including transfers, tours & accommodation
  • Excellent written and spoken English
  • Meticulous attention to detail & must be good with numbers
  • You must be a self-starter (and finisher!) and not require a high level of supervision.
  • Ability to learn new operating systems quickly

Please note only suitable candidates with UK based tour operator or travel agent experience will be contacted.

This advertiser has chosen not to accept applicants from your region.
 

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