7 Airline Management jobs in the United Kingdom

About the Role

As Airport Operations Manager – Customer Engagement, you are key in identifying our customer requirements and needs to develop cohesive plans to improve the service we provide at Heathrow to Emirates. Therefore, you will have strong communication, customer service, and organisational skills, whilst you will be comfortable working with teams across the business, building a strong relationship with stakeholders from Exec to Frontline.

Your main responsibility will be to understand the current service level and develop and implement ways to improve. You will represent the voice of Addison Lee and set the tone for a customer-focused, thoughtful environment.#

About Us

Addison Lee – Giving London Life a Lift

Since 1975, Addison Lee has been at the heart of London’s transport network, delivering safe, stylish, and reliable journeys. As the capital’s leading passenger car, courier, and black taxi service, we take pride in setting industry standards.

Our strength lies in our employees and drivers- genuine, ambitious, united, and proud. We believe every journey should be more than just a ride, combining cutting-edge technology with exceptional service to transform the experience for clients and drivers alike.

As part of ComfortDelGro Group, our reach extends beyond London, connecting a global private hire network of over 34,000 vehicles. Our network spans public transport (buses and rail), point-to-point services (taxis and private hire cars), and business-to-business mobility solutions, ensuring seamless connectivity for millions of people every day.

Location

Heathrow 

Salary TBC Hours

Full Time 40 per week (flexible hours due to operational needs)

Requirements

Main Accountabilities

Monitor KPIs and conduct annual performance reviews.

Create and review staff rotas, manage holiday entitlements and sick leave, and liaise with HR.

Oversee day-to-day operational activities.

Develop strategies and set goals to drive business growth.

Manage budgets and optimise expenses.

Establish and maintain policies and processes.

Ensure employees perform effectively and are supported in their professional development.

Lead recruitment and oversee onboarding and training of new staff.

Manage customer queries, feedback, and complaints, and address them in scheduled meetings.

Attend weekly and monthly meetings with Emirates.

Benefits

In return for your efforts, you will receive:

As well as a salary dependant on experience, you will also receive up to 5% bonus, receive Life Insurance (Death in Service), 2 days paid volunteering leave a year, Private Medical Insurance & Travel Insurance (after 1 year), Wellness Program, Cycle to Work Scheme, 33 days Annual Leave (incl. bank holidays), extensive retail discounts via Reward Gateway (e.g. 5% off most major supermarkets), support with Professional Training and Qualifications via Apprenticeships, Season Ticket Loans, Discounted Cabs and Courier services (within London).

Equality and Diversity Information

Addison Lee is an equal opportunities employer and welcomes applications from all sections of the community.

Addison Lee are a Disability Confident employer, we have made commitments to employ, keep and develop the abilities of disabled staff.

Assistant Manager – Food & Beverage – Airport Terminal Operation

£35,000 + benefits | Essex

If you’re after a typical hospitality job, this isn’t it.

This is a full-throttle, fast-paced F&B leadership role in a unique environment – one that never sleeps. Think lounges, café bars, restaurants and grab-and-go all under one roof, serving thousands of passengers every day.

The job? Overseeing day-to-day F&B operations across the terminal. Rota management, stock control, P&L, colleague development, standards, compliance – it’s yours. You’ll lead from the front, roll your sleeves up when needed, and coach a team to deliver a brilliant experience on every shift. Working with a powerhouse of Head of F&B, this is a huge opportunity to learn from the best and with an injection of investment this role will organically grow.

Please note this role include early mornings, lates, weekends and bank holidays – because that’s when the airport runs, and this team keeps it moving – you ideally need to be a short commute away.

What you’ll need:

• Understand high volume and have worked across Café, restaurant and pubs ideally.
• Hands-on knowledge of FOH and BOH operations
• Experience managing KPIs and budgets – and success in delivering the deliverables
• Strong people skills – enjoy delegating and empowering
• Ambitious and a hunger to learn
• Guest focused and comfortable working int an entrepreneurial business

If this sounds like you please drop me a CV -

Night Duty Manager – Airport Parking Operations

Location: Gatwick Area (RH11 0QB)
Hours: 4 on, 4 off – 6pm to 6am
Salary: £35,000 – £38,000 per year

Please Note:
A full UK driving licence is essential for this role due to the nature of site access and vehicle movements.

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Lead the Night Shift at One of the UK's Busiest Airport Car Parks

We're hiring a proactive and experienced Night Duty Manager to.

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WHJS1_UKTJ

**Do you want your voice heard and your actions to count?**



Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worldu2019s leading financial groups. Across the globe, weu2019re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.



With a vision to be the worldu2019s most trusted financial group, itu2019s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.



Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.



**OVERVIEW OF THE DEPARTMENT/SECTION**



Aviation Asset Management (AAM) sits within the Global Aviation Finance Office (GAFO), and is part of Global Corporate and Investment Banking Division for EMEA (GCIB).



Our financial strength, global reach, industry dedication and expertise make MUFG the ideal partner for the capital-intensive, international aviation industry. We offer capital solutions to airlines, operating lessors, and investors in aviation. MUFG offers broad expertise including Aviation Asset Management, Aviation Research and Aviation Advisory, a unique team make-up rarely found at other financiers.



Our award-winning aviation team combines in-depth industry knowledge and decades of experience with a wide breadth of relationships across the entire sector encompassing every phase of our clients' and their assets' lifecycle.



**MAIN PURPOSE OF THE ROLE**



This is a unique opportunity to join a growing Aviation Asset Management team, working with GAFO clients and AAM suppliers.



The main purpose of the role is:


To operate as a member of the Aviation Asset Management team, assisting in the delivery of a variety of world class subject matter expert services to the GAFO platform, over the lifecycle of the loan term for a broad variety of commercial aircraft transactions.
To differentiate MUFG from our competitors through our asset management knowledge and expertise
To create and complete maintenance fly forward models for aircraft and engine deals



**KEY RESPONSIBILITIES**


Act as first point of contact for AAM queries (internal and external)
Create and update an open items lists for each region, projects and tasks
In conjunction with the Head of Aviation Asset Management and wider team, create and maintain internal processes, procedures and industry best practices for AAM
Develop and maintain relationships with key stakeholders within MUFG - both regionally and globally
Support AAM in the provision of services across the GAFO platform related to new business, existing business, work-out cases and expiring loans (i.e. the lifecycle of the loan)
Represent Aviation Asset Management at both internal and external meetings / conferences creating and delivering presentations as required
In conjunction with the Head of Aviation Asset Management, maintain a close relationship with customers, manufacturers, service providers and suppliers
Learn all aspects of Aviation Asset Management from a Banku2019s perspective.
Competently and capably assimilate large amounts of technical data necessary for the creation of Fly Forward Models
Create Fly Forward Models
Working with the wider GAFO Platform (including origination and portfolio management), ensure we understand new and existing transactions from a maintenance adjusted condition perspective



**WORK EXPERIENCE**



Essential:


Experience in a relevant aviation, transportation or banking working environment, preferably as part of a team
Demonstrated experience of creating and working with aviation / transportation models
Experience and or knowledge of reading and interpreting Lease Agreements
Planning capabilities and business awareness across a bank and/or aviation platform
Ability to work with multiple teams and influence others
Experience of dealing and working inclusively with varied stakeholders
Ability to manipulate and analyse data, running models and identifying trends



Preferred:


Experience and or knowledge of the creation of Fly Forward models within an industry standard tool such as Excel / Aerlytix / other
Experience of working with suppliers and or service providers
Experience, knowledge and understanding of aircraft valuation concepts, lease agreement maintenance reserves / end of lease compensation adjustment / lessor top off obligation scenarios
General working knowledge of aircraft and or transportation maintenance, costs and interval concepts.



**SKILLS AND EXPERIENCE**



**Functional / Technical Competencies**



Essential:


Numerate, with strong written and verbal communication skills
Sound interpersonal skills, with an ability to communicate effectively at all levels, including senior management
Experience in reviewing, creating, changing and modifying process and procedure documentation
Demonstrates adaptability
Demonstrates planning experience and ability to deliver projects efficiently in a timely manner
Ability to assimilate large amounts of information from various inputs into single, concise proposals
Strong IT skills u2013 particularly Excel and PowerPoint
Detail conscious, ensuring reliability at all times, and committed to producing high quality and professional work in a team environment
Adaptable and able to act independently or within a team as required



It should be noted that whilst the Key Responsibilities and Skills & Experience are important to the successful performance of the role, the right candidates will be granted time to assimilate such skills and do not need (nor are expected) to be proficient in all of the above to apply for the role



**PERSONAL REQUIREMENTS**


A calm and level-headed approach, with the ability to perform well and excel in a pressurised environment
Positive pro-active attitude with high energy
Possess a drive to learn and develop, with a high level of self-motivation and initiative
Strong interpersonal skills
Excellent team player with a natural ability and desire to absorb and share knowledge
A structured, organised and logical approach to work
Strong problem solving skills coupled with a creative and innovative approach to work



We are open to considering flexible working requests in line with organisational requirements.



MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.



We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.



At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!



**Our Culture Principles**


Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute

**Do you want your voice heard and your actions to count?**



Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the worldu2019s leading financial groups. Across the globe, weu2019re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.



With a vision to be the worldu2019s most trusted financial group, itu2019s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.



Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.



**OVERVIEW OF THE DEPARTMENT/SECTION**



Aviation Asset Management (AAM) sits within the Global Aviation Finance Office (GAFO), and is part of Global Corporate and Investment Banking Division for EMEA (GCIB).



Our financial strength, global reach, industry dedication and expertise make MUFG the ideal partner for the capital-intensive, international aviation industry. We offer capital solutions to airlines, operating lessors, and investors in aviation. MUFG offers broad expertise including Aviation Asset Management, Aviation Research and Aviation Advisory, a unique team make-up rarely found at other financiers.



Our award-winning aviation team combines in-depth industry knowledge and decades of experience with a wide breadth of relationships across the entire sector encompassing every phase of our clients' and their assets' lifecycle.



**MAIN PURPOSE OF THE ROLE**



This is a unique opportunity to join a growing Aviation Asset Management team, working with GAFO clients and AAM suppliers.



The main purpose of the role is:


To operate as a member of the Aviation Asset Management team, assisting in the delivery of a variety of world class subject matter expert services to the GAFO platform, over the lifecycle of the loan term for a broad variety of commercial aircraft transactions.
To differentiate MUFG from our competitors through our asset management knowledge and expertise
To create and complete maintenance fly forward models for aircraft and engine deals



**KEY RESPONSIBILITIES**


Act as first point of contact for AAM queries (internal and external)
Create and update an open items lists for each region, projects and tasks
In conjunction with the Head of Aviation Asset Management and wider team, create and maintain internal processes, procedures and industry best practices for AAM
Develop and maintain relationships with key stakeholders within MUFG - both regionally and globally
Support AAM in the provision of services across the GAFO platform related to new business, existing business, work-out cases and expiring loans (i.e. the lifecycle of the loan)
Represent Aviation Asset Management at both internal and external meetings / conferences creating and delivering presentations as required
In conjunction with the Head of Aviation Asset Management, maintain a close relationship with customers, manufacturers, service providers and suppliers
Learn all aspects of Aviation Asset Management from a Banku2019s perspective.
Competently and capably assimilate large amounts of technical data necessary for the creation of Fly Forward Models
Create Fly Forward Models
Working with the wider GAFO Platform (including origination and portfolio management), ensure we understand new and existing transactions from a maintenance adjusted condition perspective



**WORK EXPERIENCE**



Essential:


Experience in a relevant aviation, transportation or banking working environment, preferably as part of a team
Demonstrated experience of creating and working with aviation / transportation models
Experience and or knowledge of reading and interpreting Lease Agreements
Planning capabilities and business awareness across a bank and/or aviation platform
Ability to work with multiple teams and influence others
Experience of dealing and working inclusively with varied stakeholders
Ability to manipulate and analyse data, running models and identifying trends



Preferred:


Experience and or knowledge of the creation of Fly Forward models within an industry standard tool such as Excel / Aerlytix / other
Experience of working with suppliers and or service providers
Experience, knowledge and understanding of aircraft valuation concepts, lease agreement maintenance reserves / end of lease compensation adjustment / lessor top off obligation scenarios
General working knowledge of aircraft and or transportation maintenance, costs and interval concepts.



**SKILLS AND EXPERIENCE**



**Functional / Technical Competencies**



Essential:


Numerate, with strong written and verbal communication skills
Sound interpersonal skills, with an ability to communicate effectively at all levels, including senior management
Experience in reviewing, creating, changing and modifying process and procedure documentation
Demonstrates adaptability
Demonstrates planning experience and ability to deliver projects efficiently in a timely manner
Ability to assimilate large amounts of information from various inputs into single, concise proposals
Strong IT skills u2013 particularly Excel and PowerPoint
Detail conscious, ensuring reliability at all times, and committed to producing high quality and professional work in a team environment
Adaptable and able to act independently or within a team as required



It should be noted that whilst the Key Responsibilities and Skills & Experience are important to the successful performance of the role, the right candidates will be granted time to assimilate such skills and do not need (nor are expected) to be proficient in all of the above to apply for the role



**PERSONAL REQUIREMENTS**


A calm and level-headed approach, with the ability to perform well and excel in a pressurised environment
Positive pro-active attitude with high energy
Possess a drive to learn and develop, with a high level of self-motivation and initiative
Strong interpersonal skills
Excellent team player with a natural ability and desire to absorb and share knowledge
A structured, organised and logical approach to work
Strong problem solving skills coupled with a creative and innovative approach to work



We are open to considering flexible working requests in line with organisational requirements.



MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.



We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.



At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!



**Our Culture Principles**


Client Centric
People Focused
Listen Up. Speak Up.
Innovate & Simplify
Own & Execute

**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**OVERVIEW OF THE DEPARTMENT/SECTION**
Aviation Asset Management (AAM) sits within the Global Aviation Finance Office (GAFO), and is part of Global Corporate and Investment Banking Division for EMEA (GCIB).
Our financial strength, global reach, industry dedication and expertise make MUFG the ideal partner for the capital-intensive, international aviation industry. We offer capital solutions to airlines, operating lessors, and investors in aviation. MUFG offers broad expertise including Aviation Asset Management, Aviation Research and Aviation Advisory, a unique team make-up rarely found at other financiers.
Our award-winning aviation team combines in-depth industry knowledge and decades of experience with a wide breadth of relationships across the entire sector encompassing every phase of our clients' and their assets' lifecycle.
**MAIN PURPOSE OF THE ROLE**
This is a unique opportunity to join a growing Aviation Asset Management team, working with GAFO clients and AAM suppliers.
The main purpose of the role is:
+ To operate as a member of the Aviation Asset Management team, assisting in the delivery of a variety of world class subject matter expert services to the GAFO platform, over the lifecycle of the loan term for a broad variety of commercial aircraft transactions.
+ To differentiate MUFG from our competitors through our asset management knowledge and expertise
+ To create and complete maintenance fly forward models for aircraft and engine deals
**KEY RESPONSIBILITIES**
+ Act as first point of contact for AAM queries (internal and external)
+ Create and update an open items lists for each region, projects and tasks
+ In conjunction with the Head of Aviation Asset Management and wider team, create and maintain internal processes, procedures and industry best practices for AAM
+ Develop and maintain relationships with key stakeholders within MUFG - both regionally and globally
+ Support AAM in the provision of services across the GAFO platform related to new business, existing business, work-out cases and expiring loans (i.e. the lifecycle of the loan)
+ Represent Aviation Asset Management at both internal and external meetings / conferences creating and delivering presentations as required
+ In conjunction with the Head of Aviation Asset Management, maintain a close relationship with customers, manufacturers, service providers and suppliers
+ Learn all aspects of Aviation Asset Management from a Bank's perspective.
+ Competently and capably assimilate large amounts of technical data necessary for the creation of Fly Forward Models
+ Create Fly Forward Models
+ Working with the wider GAFO Platform (including origination and portfolio management), ensure we understand new and existing transactions from a maintenance adjusted condition perspective
**WORK EXPERIENCE**
Essential:
+ Experience in a relevant aviation, transportation or banking working environment, preferably as part of a team
+ Demonstrated experience of creating and working with aviation / transportation models
+ Experience and or knowledge of reading and interpreting Lease Agreements
+ Planning capabilities and business awareness across a bank and/or aviation platform
+ Ability to work with multiple teams and influence others
+ Experience of dealing and working inclusively with varied stakeholders
+ Ability to manipulate and analyse data, running models and identifying trends
Preferred:
+ Experience and or knowledge of the creation of Fly Forward models within an industry standard tool such as Excel / Aerlytix / other
+ Experience of working with suppliers and or service providers
+ Experience, knowledge and understanding of aircraft valuation concepts, lease agreement maintenance reserves / end of lease compensation adjustment / lessor top off obligation scenarios
+ General working knowledge of aircraft and or transportation maintenance, costs and interval concepts.
**SKILLS AND EXPERIENCE**
**Functional / Technical Competencies**
Essential:
+ Numerate, with strong written and verbal communication skills
+ Sound interpersonal skills, with an ability to communicate effectively at all levels, including senior management
+ Experience in reviewing, creating, changing and modifying process and procedure documentation
+ Demonstrates adaptability
+ Demonstrates planning experience and ability to deliver projects efficiently in a timely manner
+ Ability to assimilate large amounts of information from various inputs into single, concise proposals
+ Strong IT skills - particularly Excel and PowerPoint
+ Detail conscious, ensuring reliability at all times, and committed to producing high quality and professional work in a team environment
+ Adaptable and able to act independently or within a team as required
It should be noted that whilst the Key Responsibilities and Skills & Experience are important to the successful performance of the role, the right candidates will be granted time to assimilate such skills and do not need (nor are expected) to be proficient in all of the above to apply for the role
**PERSONAL REQUIREMENTS**
+ A calm and level-headed approach, with the ability to perform well and excel in a pressurised environment
+ Positive pro-active attitude with high energy
+ Possess a drive to learn and develop, with a high level of self-motivation and initiative
+ Strong interpersonal skills
+ Excellent team player with a natural ability and desire to absorb and share knowledge
+ A structured, organised and logical approach to work
+ Strong problem solving skills coupled with a creative and innovative approach to work
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute