45,269 Airline Services jobs in the United Kingdom
Airport Operations (Traffic/Planning) Officer
Posted 7 days ago
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Job Description
Farnborough Airport Limited (FAL) is Europe’s leading business aviation airport and the home of British aviation. FAL handles approximately a third of London’s business aviation traffic and is the largest in the UK. FAL owns and operates both the airport and the Fixed Base Operator (FBO) facilities, making its integrated operations unique to the market. FAL has an iconic, state of the art infrastructure which is tailored to business aviation and focussed on delivering a world class customer experience. Over the years, FAL has been consistently recognised as the best FBO in Europe.
FAL operates alongside the Aviator Hampshire Hotel, a luxury hotel located on the perimeter of the airport and one of the best hotels in the area. Both companies are jointly owned by Macquarie Asset Management (MAM). MAM is one of the largest infrastructure investors in the world and has an extensive track record in airport investment and ownership. From a leadership and business perspective, FAL and the Aviator Hampshire Hotel are managed together as a Group.
Farnborough Airport limited is an equal opportunities employer, promoting diversity and inclusion throughout the organisation.
About the role
Farnborough Airport Limited is looking to recruit an Airport Operations Officer to work as part of the larger Operations function.
Within this role you will work as part of a team to:
- Ensure prompt and accurate responses to all handling requests.
- Coordinate the daily movement schedule for the airport, to ensure optimum use of the operational day while remaining within regulative constraints.
- Ensure relevant regulations are followed and upheld at all times.
- Apply a strong attention to detail in sorting, collating, and transferring information into the FBO’s computer system.
- Review any requirements and requests from Operators / Crews and action accordingly.
- Communicate with incoming and outgoing aircraft and provide all services promptly as requested.
- Provide a safe, fast, and efficient handling of all aircraft movements through the airport.
- Execute clients’ requests including third-party bookings with great attention to detail and without delay (hotel, catering, transport etc.).
- Liaise with all Operators to deliver the highest standards of personalised service without delay to passengers.
- Communicate effectively with internal and external stakeholders on relevant flight requests.
- Act as the first point of contact for the Crew, representing the airports high standards at all times.
- Maintain a high level of professional services and attention to detail in all tasks.
- Consistently demonstrate and encourage others to adhere to the company values of Proud, Passionate, Ambition and Together in your day-to-day role.
- Contribute to the Company’s aspiration of becoming an Employer of Choice and Responsibility in the local area by actively participating in our volunteering opportunities where possible.
- Demonstrate engagement with and adherence to the Company’s policies, procedures, guidelines, and reporting channels to ensure all work is carried out safely and to the highest standards, including but not limited to:
- Health & Safety, Occupational Health & Safety, Compliance and Environmental standards / legislation.
- Aerodrome license and CAA standards.
- Appropriate Workplace Behaviour, UK Modern Slavery and General Data Protection & Retention (GDPR) Policies.
- Support the team with adhoc activities/tasks as reasonably requested.
About you
Essential
- Evidence of right to work in the UK.
- Full 5-year employment/educational history required (with no unaccounted-for gaps).
- Must be able to obtain a clear Criminal Record Check (CRC) certificate to the required security clearance level for this role.
- Strong administration and organisational skills.
- High attention to detail and level of accuracy.
- Excellent written and oral communication skills.
- Customer focus.
- Ability to work shifts, including weekends.
- An interest in aviation.
- Proficient in the use of Microsoft Office.
- Must be able to work as part of a team.
- Able to deal with unexpected situations in a calm and logical way.
- Multitasker – able to effectively prioritise work to balance multiple tasks in a fast-paced environment.
- Proactive – shows initiative and thinks ahead to take action.
Desirable
- Previous experience in a similar Aviation, Operational or Customer Service role.
What we can offer you
- Competitive salary
- 25 days holiday per annum (pro-rata), plus statutory public holidays
- Workplace pension scheme with enhanced employer contributions
- Life assurance
- Access to medical plan including a range of private treatments (after probation period)
- Company sick pay scheme
- Electric vehicle scheme (after 9 months of employment)
- Sustainable travel scheme
- Annual complimentary bike maintenance
- Free onsite parking
- Cycle to work scheme
- Access to an Employee Assistance programme and helpline
- Discount on accommodation at affiliated hotel
- Discount on food/beverage at affiliated pub
- You will also get all kinds of other great perks, like social events and special employee offers
Assistant Manager - Airport Terminal Operations
Posted 7 days ago
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Job Description
Assistant Manager – Food & Beverage – Airport Terminal Operation
£35,000 + benefits | Essex
If you’re after a typical hospitality job, this isn’t it.
This is a full-throttle, fast-paced F&B leadership role in a unique environment – one that never sleeps. Think lounges, café bars, restaurants and grab-and-go all under one roof, serving thousands of passengers every day.
The job? Overseeing day-to-day F&B operations across the terminal. Rota management, stock control, P&L, colleague development, standards, compliance – it’s yours. You’ll lead from the front, roll your sleeves up when needed, and coach a team to deliver a brilliant experience on every shift. Working with a powerhouse of Head of F&B, this is a huge opportunity to learn from the best and with an injection of investment this role will organically grow.
Please note this role include early mornings, lates, weekends and bank holidays – because that’s when the airport runs, and this team keeps it moving – you ideally need to be a short commute away.
What you’ll need:
- Understand high volume and have worked across Café, restaurant and pubs ideally.
- Hands-on knowledge of FOH and BOH operations
- Experience managing KPIs and budgets – and success in delivering the deliverables
- Strong people skills – enjoy delegating and empowering
- Ambitious and a hunger to learn
- Guest focused and comfortable working int an entrepreneurial business
If this sounds like you please drop me a CV -
Night Duty Manager Airport Parking Operations
Posted 1 day ago
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Job Description
Location: Gatwick Area (RH11 0QB)
Hours: 4 on, 4 off – 6pm to 6am
Salary: £35,000 – £38,000 per year
Please Note:
A full UK driving licence is essential for this role due to the nature of site access and vehicle movements.
Lead the Night Shift at One of the UK's Busiest Airport Car Parks
We're hiring a proactive and experienced Night Duty Manager to.
WHJS1_UKTJ
Customer Service
Posted 2 days ago
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Job Description
We are seeking a dedicated and customer-focused individual to join our Customer Support team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.
Responsibilities:- Respond to customer inquiries via phone, email, and live chat
- Assist customers with product information, order status, and account management
- Resolve customer complaints and issues with empathy and efficiency
- Process returns, exchanges, and refunds according to company policies
- Collaborate with other departments to ensure customer satisfaction
- High school diploma or equivalent
- 1-2 years of customer service experience
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office and CRM software
If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we encourage you to apply for this exciting opportunity.
Company Details
Customer Service
Posted today
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Job Description
HRGO are recruiting Customer Service Advisors for our client in Birkenhead. You will be responsible for inbound and outbound calls, and communication with customers and service users.
Location: Birkenhead
Pay: 12.21 per hour
Hours: Mon-Fri 8.30am-5pm
Responsibilities:
- Taking inbound/outbound calls from customers relating to the service provided by the business
- Managing calendars and scheduling appointments
- Issuing communication regarding appointments, for example letters and emails
- Inputting data onto the system
Requirements:
- Previous experience in a similar customer service based role is essential
- Able to provide excellent customer service
- Have a pleasant telephone manner
Why you should work for HRGO
- Long-term, ongoing work with potential for permanent opportunity
- Modern portal for easy registration, can be done from home
- Portal provides access to payslips, documentation, holiday entitlement and all information relating to your assignment
- Holiday pay
- Optional pension contributions
- Accessible via public transport
If you are interested in this position please ensure you are registered on the HRGO website, then call us on (phone number removed)!
Find a job in the UK | HRGO Recruitment
Customer Service
Posted today
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Job Description
Location : Droitwich
Job Type : Full-time, Office-based
Salary : £26,728
Hours : 40 hours per week (including some evenings and weekends)
We are recruiting on behalf of our client for a Claims Handler to join a fast-paced and customer-focused business providing emergency and alternative accommodation services.
This role is perfect for someone with excellent communication skills and a calm, empathetic approach who enjoys helping others and working as part of a close-knit team. You will manage accommodation claims efficiently, ensuring customers receive the support they need when they need it most.
Key Responsibilities:
- Handle claims from initial instruction through to resolution, providing exceptional service throughout.
- Liaise with customers, suppliers, and clients to coordinate suitable accommodation quickly and effectively.
- Ensure service level agreements are consistently met and daily claim boards are accurately updated.
- Contribute to the Out of Hours service on a shared rota.
- Take part in training and regular performance reviews to continuously improve service delivery.
- Minimum 1 year of experience in a customer service role.
- Strong communication skills, both written and verbal.
- Ability to manage time effectively, prioritise tasks, and remain calm under pressure.
- IT literate and confident using systems and email.
- Competitive salary based on experience
- Collaborative, values-driven team environment
- On-site parking and a well-equipped office
- Full training and development support
If interested, contact Lizzie at Four Squared Recruitment – (url removed) or call (phone number removed)
Customer Service
Posted today
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Job Description
Join Our Team as a Customer Service Representative!
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where every call counts? If so, we have an exciting opportunity for you to shine!
About the Role:
We are seeking a motivated Customer Service Representative to be the first point of contact for our valued clients in the Financial Institution & Insurance sector. This is a temporary contract for 3 months, with the possibility of extension. Your primary responsibility will be to manage incoming calls, ensuring each customer feels heard and valued.
Key Details:
- Contract Type: Temporary (3 months, with potential for extension)
- Hours: Monday to Friday, 9 AM - 5 PM
- Location: Just a 10-minute walk from the train station
- Industry: Financial Institution & Insurance
What You'll Do:
- Answer incoming calls promptly and professionally.
- Provide accurate information and resolve customer inquiries effectively.
- Maintain a positive and cheerful demeanour, even in challenging situations.
- Document interactions in a clear and concise manner.
- Collaborate with team members to enhance customer experience.
What We're Looking For:
- Previous call centre experience is a must!
- Strong communication skills with the ability to connect with customers.
- A friendly and enthusiastic approach that embodies our commitment to excellent service.
- Ability to multitask and manage time efficiently.
- A proactive attitude and willingness to learn.
Why Join Us?
- Be part of a dynamic team that values your contributions.
- Gain valuable experience in the financial and insurance sectors.
- Enjoy a supportive work environment that encourages growth.
- Potential for contract extension based on performance.
If you're ready to take the next step in your career and make a difference in the lives of our customers, we want to hear from you!
How to Apply:
Send your resume and a brief cover letter highlighting your relevant experience to (insert application email/website). Don't miss out on this opportunity to join an organisation that celebrates your skills and dedication!
Get ready to make a positive impact-apply today!
We can't wait to welcome you to our team!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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Customer Service
Posted today
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Job Description
Location: Basingstoke - Hybrid
Hours: Full-time
Contract Type: Temporary - 4 - 6 Months
Overview:
We're currently seeking a proactive and personable Customer Service Advisor to support a busy service team on a temporary basis. This is a great opportunity for someone with strong communication skills and a passion for helping people to gain experience in a fast-paced, customer-focused environment.
What You'll Be Doing
- Responding to incoming customer enquiries via phone and email, ensuring each interaction is handled with care and professionalism.
- Gathering relevant information to resolve queries efficiently and accurately.
- Logging all customer interactions clearly and thoroughly in internal systems.
- Processing service requests and claims in line with internal guidelines.
- Explaining product or service details in a clear and easy-to-understand manner.
- Escalating complex issues to the appropriate team when necessary.
- Maintaining a high level of attention to detail to ensure compliance and accuracy.
- Working collaboratively with colleagues to meet team targets and service levels.
- Taking ownership of your own learning and development during the assignment.
What We're Looking For:
- Previous experience in a customer service, contact centre, or administrative role.
- Confident communicator with a friendly and professional telephone manner.
- Strong written communication skills and attention to detail.
- Comfortable using computer systems and Microsoft Office applications.
- Ability to manage your time effectively and work well under pressure.
- A team player who is also capable of working independently.
Why Apply?
- Gain valuable experience in a supportive and structured environment.
- Develop transferable skills in customer service, communication, and administration.
- Opportunity to work with a well-established organisation.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service
Posted today
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Job Description
Join a busy vehicle rental team in Stockport as a Customer Service Advisor where your people skills and up-selling ability can really make a difference. You'll help customers find the right vehicle while working with a supportive team that values hard work and friendly service. If you're keen to earn great bonuses and enjoy a role that keeps you on your toes, this is the job for you!
What will you be doing as a Customer Service Advisor?
- Greeting and welcoming customers with a friendly, professional approach
- Understanding customer needs and recommending the best rental options
- Processing bookings, rental agreements, and payments accurately
- Conducting vehicle inspections and completing necessary documentation
- Promoting add-on services to increase sales and enhance the customer experience
- Handling queries and complaints promptly and professionally
- Working closely with your team to manage fleet availability and maintenance
We would LOVE to hear from you if you have experience as a:
- Customer Service Advisor
- Rental Sales Consultant
- Sales Assistant
- Customer Sales Advisor
- Vehicle Rental Consultant
If you have excellent communication skills, a full clean UK driving licence, and enjoy working in a fast-paced, customer-facing role, this could be the perfect fit!
What will you get in return for your work as a Customer Service Advisor?
- Competitive salary of 28,665 plus excellent bonus incentives from up-selling
- 28 days holiday including bank holidays
- Mobility options including company car schemes
- Health insurance after two years service
- Company pension scheme and death in service cover
- Uniform provided and employee discounts
- Regular team events and ongoing training opportunities
- Weekend working required - but you'll get your days back during the week, perfect for quieter shopping or errands
Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
Customer Service
Posted today
Job Viewed
Job Description
We have a new exciting opportunity for you to work with a well-known company based in Nottingham in their customer service department.
-Hybrid after probation
-12.21/ph
-Temporary with an opportunity to become permanent
-On site parking
-On-site canteen
-Career progression
-Monday to Friday plus one weekend a month
-Rotating shift patterns(Monday to Friday):
8-4
9-5
10-6
11-7
Main duties:
-Operate the live chat providing excellent customer service
-Dealing with online orders and returns
-Responding to emails
-Receiving phone calls (mainly inbound)
-Deal with monthly customer subscriptions
What we're looking for:
-Previous customer service experience
-Open to learn
-Flexible with working hours
Brook Street NMR is acting as an Employment Business in relation to this vacancy.