Amazon Delivery Service Partner

Leicester, East Midlands Amazon Logistics

Posted today

Job Viewed

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Job Description

Amazon Delivery Service Partner

Job description

Launch your entrepreneurial journey as an Amazon Delivery Service Partner (DSP) and build your own logistics success story. Are you customer-oriented, have good leadership skills and interested in setting up and developing a business?

Then the Amazon Delivery Service Partner (DSP) programme could be just the thing for you. It offers you the opportunity to take the step into self-employment with a strong partner at your side.

The delivery service programme explained briefly:

As a business owner, you run your DSP company, often with 20 to 40+ vans and 30 to 70+ drivers. Amazon provides the essentials to start your business at a distribution centre. You are then responsible for building your business, plus selecting and building a powerful team of dedicated drivers.

The benefits of setting up your own delivery business in partnership with Amazon, at a glance:

· Getting started - Benefit from various offers, such as delivery vans with the Amazon logo, comprehensive insurance, industrial-quality portable devices and other services.

· Training offered - We offer our Delivery Service Partners the opportunity to take part in various training courses and learn from our logistics expertise.

· Amazon technologies - We provide you with a range of tools and technologies to keep your business running smoothly.

· Low start-up costs - Out of a total of £25,000 of liquid funds required, you usually only need £10,000 to cover your initial investment costs.

Requirements:

· Customer orientation

· Leadership skills

· Budget management experience

· Entrepreneurial thinking

· Independence and resilience

General information about the programme and testimonials from existing Delivery Service Partners can be found on the Amazon Logistics DSP website. If you have any questions, please email us at

Does the Delivery Service Programme sound promising? Then we look forward to your expression of interest. Delivery Service Partners work throughout the UK and you can specify your preferred location in the expression of interest.

This advertiser has chosen not to accept applicants from your region.

Amazon Delivery Service Partner

Leicester, East Midlands Amazon Logistics

Posted today

Job Viewed

Tap Again To Close

Job Description

Amazon Delivery Service Partner

Job description

Launch your entrepreneurial journey as an Amazon Delivery Service Partner (DSP) and build your own logistics success story.

Are you customer-oriented, have good leadership skills and interested in setting up and developing a business?

Then the Amazon Delivery Service Partner (DSP) programme could be just the thing for you. It offers you the opportunity to take the step into self-employment with a strong partner at your side.

The delivery service programme explained briefly:

As a business owner, you run your DSP company, often with 20 to 40+ vans and 30 to 70+ drivers. Amazon provides the essentials to start your business at a distribution centre. You are then responsible for building your business, plus selecting and building a powerful team of dedicated drivers.

The benefits of setting up your own delivery business in partnership with Amazon, at a glance:

·

Getting started - Benefit from various offers, such as delivery vans with the Amazon logo, comprehensive insurance, industrial-quality portable devices and other services.

·

Training offered - We offer our Delivery Service Partners the opportunity to take part in various training courses and learn from our logistics expertise.

·

Amazon technologies - We provide you with a range of tools and technologies to keep your business running smoothly.

·

Low start-up costs - Out of a total of £25,000 of liquid funds required, you usually only need £10,000 to cover your initial investment costs.

Requirements:

·

Customer orientation

·

Leadership skills

·

Budget management experience

·

Entrepreneurial thinking

·

Independence and resilience

General information about the programme and testimonials from existing Delivery Service Partners can be found on the Amazon Logistics DSP website. If you have any questions, please email us at

Does the Delivery Service Programme sound promising? Then we look forward to your expression of interest. Delivery Service Partners work throughout the UK and you can specify your preferred location in the expression of interest.

This advertiser has chosen not to accept applicants from your region.

Area Manager ,Amazon Logistics - Lutterworth

Lutterworth, East Midlands Amazon

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Description

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, youu2019ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.



Key job responsibilities

Create, oversee, and drive a culture of safety and wellbeing

Analyse and implement changes to keep quality and productivity at a consistently high level

Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility

Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence

Work collaboratively with management-level colleagues to standardise shift practices



A day in the life

Youu2019ll work on a shift pattern at Lutterworth, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. Youu2019ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. Youu2019ll also be a role model and mentor to new managers.



About the team

Amazon Logistics, or AMZL, handles u2018last mileu2019 delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customersu2019 delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.



There are two sides to what we do. Our u2018under the roofu2019 associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.



Meanwhile, our u2018on the roadu2019 people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.

Basic Qualifications

A degree

Relevant experience in people management

Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership

Relevant experience in using data or anecdotal evidence to influence business decisions

Advanced proficiency in verbal and written English and local language

Preferred Qualifications

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, weu2019d love to hear from you:



Experience working with Lean, Six Sigma and Kaizen techniques

Experience working in another logistics environment

Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Area Manager ,Amazon Logistics - Lutterworth

Lutterworth, East Midlands Amazon

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

Description

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, youu2019ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.



Key job responsibilities

Create, oversee, and drive a culture of safety and wellbeing

Analyse and implement changes to keep quality and productivity at a consistently high level

Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility

Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence

Work collaboratively with management-level colleagues to standardise shift practices



A day in the life

Youu2019ll work on a shift pattern at Lutterworth, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. Youu2019ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. Youu2019ll also be a role model and mentor to new managers.



About the team

Amazon Logistics, or AMZL, handles u2018last mileu2019 delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customersu2019 delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.



There are two sides to what we do. Our u2018under the roofu2019 associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.



Meanwhile, our u2018on the roadu2019 people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.

Basic Qualifications

A degree

Relevant experience in people management

Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership

Relevant experience in using data or anecdotal evidence to influence business decisions

Advanced proficiency in verbal and written English and local language

Preferred Qualifications

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, weu2019d love to hear from you:



Experience working with Lean, Six Sigma and Kaizen techniques

Experience working in another logistics environment

Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Senior Manager,Amazon Freight Operations

Coalville, East Midlands Amazon

Posted 25 days ago

Job Viewed

Tap Again To Close

Job Description

Description

The Amazon Freight Team provides transportation services for external shippers that use the logistics network we built for Amazon to deliver freight safely, on time and at competitive costs. We offer shippers access to the same network of carriers, technology infrastructure and tools that Amazon uses to move thousands of loads daily. Businesses of all sizes have access to the costs and levels of service of one of the largest shippers in the world. Amazon Freight spins Amazonu2019s broader flywheel by utilising empty miles by bringing in freight that flows complementary to our existing network.



Amazon is looking for a Senior Manager with strong problem-solving, creativity, and operational rigour to lead the Amazon Freight Full Truck Load Operations and Support team. As a Senior leader, you will be responsible for driving key improvements and enhancements to Amazon Freightu2019s existing operations. A successful candidate should be able to see the big picture to find the best solution for Amazon, think long term and influence Senior Leadership.



Key job responsibilities

Provide leadership to and deliver results through the Amazon Freight Operations and Shipper Support Team

Shape the operational strategy for Amazon Freight Full Truck Load

Together with your team, identify and drive continuous improvement initiatives for the business, assessing the impact on the existing set up and defining the trade-offs between customer experience and cost.

Be hands-on in driving the delivery of critical business initiatives.

Together with your team, manage all aspects of the project planning, requirements definition, risk management, communication, and implementation plan.

Manage key communication to Senior Stakeholders.

Work cross-functionally with senior leadership of stakeholder teams to ensure alignment.

Collaborate with the development teams, be responsible for making project decisions, achieving tactical goals while retaining a strategic focus.



About the team

Amazon Freight (AF) stands out as a pioneering B2B start-up within Amazon Transportation. By leveraging the transportation expertise, cost structure, operations execution backbone, and technology developed to transport Amazon packages and inventories across EU, Amazon Freight aims to offer consistent performance, competitive rates, and a frustration-free experience to shippers of all sizes. Its start-up nature requires flexibility, adaptability, and a keen understanding of evolving landscapes.

Basic Qualifications

- Experience in team management

- Experience in supply chain

- Bachelor's degree

- Sound business judgment and proven ability to influence stakeholders with different priorities and different functions including but not limited to technology, legal and finance

Preferred Qualifications

- Experience implementing repeatable processes and driving automation or standardization

- MBA

- Experience working with, presenting to and influencing senior executives up to VP level

- Experience scaling product or programs globally



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Senior Manager,Amazon Freight Operations

Coalville, East Midlands Amazon

Posted 25 days ago

Job Viewed

Tap Again To Close

Job Description

Description

The Amazon Freight Team provides transportation services for external shippers that use the logistics network we built for Amazon to deliver freight safely, on time and at competitive costs. We offer shippers access to the same network of carriers, technology infrastructure and tools that Amazon uses to move thousands of loads daily. Businesses of all sizes have access to the costs and levels of service of one of the largest shippers in the world. Amazon Freight spins Amazonu2019s broader flywheel by utilising empty miles by bringing in freight that flows complementary to our existing network.



Amazon is looking for a Senior Manager with strong problem-solving, creativity, and operational rigour to lead the Amazon Freight Full Truck Load Operations and Support team. As a Senior leader, you will be responsible for driving key improvements and enhancements to Amazon Freightu2019s existing operations. A successful candidate should be able to see the big picture to find the best solution for Amazon, think long term and influence Senior Leadership.



Key job responsibilities

Provide leadership to and deliver results through the Amazon Freight Operations and Shipper Support Team

Shape the operational strategy for Amazon Freight Full Truck Load

Together with your team, identify and drive continuous improvement initiatives for the business, assessing the impact on the existing set up and defining the trade-offs between customer experience and cost.

Be hands-on in driving the delivery of critical business initiatives.

Together with your team, manage all aspects of the project planning, requirements definition, risk management, communication, and implementation plan.

Manage key communication to Senior Stakeholders.

Work cross-functionally with senior leadership of stakeholder teams to ensure alignment.

Collaborate with the development teams, be responsible for making project decisions, achieving tactical goals while retaining a strategic focus.



About the team

Amazon Freight (AF) stands out as a pioneering B2B start-up within Amazon Transportation. By leveraging the transportation expertise, cost structure, operations execution backbone, and technology developed to transport Amazon packages and inventories across EU, Amazon Freight aims to offer consistent performance, competitive rates, and a frustration-free experience to shippers of all sizes. Its start-up nature requires flexibility, adaptability, and a keen understanding of evolving landscapes.

Basic Qualifications

- Experience in team management

- Experience in supply chain

- Bachelor's degree

- Sound business judgment and proven ability to influence stakeholders with different priorities and different functions including but not limited to technology, legal and finance

Preferred Qualifications

- Experience implementing repeatable processes and driving automation or standardization

- MBA

- Experience working with, presenting to and influencing senior executives up to VP level

- Experience scaling product or programs globally



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Area Manager , Amazon Logistics - Lutterworth

Lutterworth, East Midlands Amazon

Posted 24 days ago

Job Viewed

Tap Again To Close

Job Description

Description
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.
Key job responsibilities
Create, oversee, and drive a culture of safety and wellbeing
Analyse and implement changes to keep quality and productivity at a consistently high level
Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
Work collaboratively with management-level colleagues to standardise shift practices
A day in the life
You'll work on a shift pattern at Lutterworth, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You'll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You'll also be a role model and mentor to new managers.
About the team
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.
Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.
Basic Qualifications
A degree
Relevant experience in people management
Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
Relevant experience in using data or anecdotal evidence to influence business decisions
Advanced proficiency in verbal and written English and local language
Preferred Qualifications
Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you:
Experience working with Lean, Six Sigma and Kaizen techniques
Experience working in another logistics environment
Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
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Amazon Delivery Service Partner (Leicester)

Leicester, East Midlands Amazon Logistics

Posted today

Job Viewed

Tap Again To Close

Job Description

part-time

Amazon Delivery Service Partner

Job description

Launch your entrepreneurial journey as an Amazon Delivery Service Partner (DSP) and build your own logistics success story. Are you customer-oriented, have good leadership skills and interested in setting up and developing a business?

Then the Amazon Delivery Service Partner (DSP) programme could be just the thing for you. It offers you the opportunity to take the step into self-employment with a strong partner at your side.

The delivery service programme explained briefly:

As a business owner, you run your DSP company, often with 20 to 40+ vans and 30 to 70+ drivers. Amazon provides the essentials to start your business at a distribution centre. You are then responsible for building your business, plus selecting and building a powerful team of dedicated drivers.

The benefits of setting up your own delivery business in partnership with Amazon, at a glance:

Getting started - Benefit from various offers, such as delivery vans with the Amazon logo, comprehensive insurance, industrial-quality portable devices and other services.

Training offered - We offer our Delivery Service Partners the opportunity to take part in various training courses and learn from our logistics expertise.

Amazon technologies - We provide you with a range of tools and technologies to keep your business running smoothly.

Low start-up costs - Out of a total of 25,000 of liquid funds required, you usually only need 10,000 to cover your initial investment costs.

Requirements:

Customer orientation

Leadership skills

Budget management experience

Entrepreneurial thinking

Independence and resilience

General information about the programme and testimonials from existing Delivery Service Partners can be found on the Amazon Logistics DSP website. If you have any questions, please email us at .

Does the Delivery Service Programme sound promising? Then we look forward to your expression of interest. Delivery Service Partners work throughout the UK and you can specify your preferred location in the expression of interest.

This advertiser has chosen not to accept applicants from your region.

Support & Ops Specialist,Amazon Freight EU

Coalville, East Midlands Amazon

Posted 25 days ago

Job Viewed

Tap Again To Close

Job Description

Description

This position is a Fixed Term Contract for a minimum of 6 months.



Support & Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. They provide proactive and timely resolution to any issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.



The candidate should be able to communicate to a high standard in both verbal and written form, using appropriate tone of voice. The candidate should be able to recommend process improvements for the benefit of customers, and should have the passion to drive them to conclusion.



Key job responsibilities

Key job responsibilities



Responsibilities Include, But Are Not Limited To:

Proactively monitor customer shipments to identify, address, and prevent potential issues.

Develop and execute effective service recovery plans as necessary.

Continual, proactive communication with customers (shippers) and external partners (carriers) to ensure a friction less customer experience.

Identify and eliminate root causes of defects in order to drive efficiency in Amazon Freights operations, systematically escalating problems or variances in the operation to the Supervisors and Shift Managers

Work within various time constraints to meet critical business needs.



A day in the life

A Support & Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support & Ops Specialist provides proactive and timely resolution to any issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.



About the team



Amazon Freight (AF) stands out as a trailblazing B2B start-up within Amazon Transportation Services in Europe. Its start-up nature requires flexibility, adaptability, and a keen understanding of evolving landscapes. This role leads the AF EU Operations Less than Truck load, which is part of the Pan- European central control center for Amazon Freight's Shipper Support and Transportation Execution. The Less than Truckload team is responsible for planning and scheduling the transport orders placed by our customers (Shippers), and providing them with world class support at each step of their journey.

Basic Qualifications

- Advanced proficiency in both written and verbal in English (Minimum B2 Common European Framework of Reference, CEFR)

- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership

- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

- Relevant experience in analysing data and creating reports for leadership Advanced proficiency in both written and verbal in English (Minimum B2 Common European Framework of Reference, CEFR)

Preferred Qualifications

- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, weu2019d love to hear from you.

- Relevant experience of process improvement techniques including but not limited to kaizen, gemba, process mapping and Aces certification.

- Relevant experience in a logistical working environment

- Proficiency in verbal and written German



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.

Support & Ops Specialist,Amazon Freight EU

Coalville, East Midlands Amazon

Posted 25 days ago

Job Viewed

Tap Again To Close

Job Description

Description

This position is a Fixed Term Contract for a minimum of 6 months.



Support & Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. They provide proactive and timely resolution to any issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.



The candidate should be able to communicate to a high standard in both verbal and written form, using appropriate tone of voice. The candidate should be able to recommend process improvements for the benefit of customers, and should have the passion to drive them to conclusion.



Key job responsibilities

Key job responsibilities



Responsibilities Include, But Are Not Limited To:

Proactively monitor customer shipments to identify, address, and prevent potential issues.

Develop and execute effective service recovery plans as necessary.

Continual, proactive communication with customers (shippers) and external partners (carriers) to ensure a friction less customer experience.

Identify and eliminate root causes of defects in order to drive efficiency in Amazon Freights operations, systematically escalating problems or variances in the operation to the Supervisors and Shift Managers

Work within various time constraints to meet critical business needs.



A day in the life

A Support & Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support & Ops Specialist provides proactive and timely resolution to any issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.



About the team



Amazon Freight (AF) stands out as a trailblazing B2B start-up within Amazon Transportation Services in Europe. Its start-up nature requires flexibility, adaptability, and a keen understanding of evolving landscapes. This role leads the AF EU Operations Less than Truck load, which is part of the Pan- European central control center for Amazon Freight's Shipper Support and Transportation Execution. The Less than Truckload team is responsible for planning and scheduling the transport orders placed by our customers (Shippers), and providing them with world class support at each step of their journey.

Basic Qualifications

- Advanced proficiency in both written and verbal in English (Minimum B2 Common European Framework of Reference, CEFR)

- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership

- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

- Relevant experience in analysing data and creating reports for leadership Advanced proficiency in both written and verbal in English (Minimum B2 Common European Framework of Reference, CEFR)

Preferred Qualifications

- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, weu2019d love to hear from you.

- Relevant experience of process improvement techniques including but not limited to kaizen, gemba, process mapping and Aces certification.

- Relevant experience in a logistical working environment

- Proficiency in verbal and written German



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
 

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  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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